Solution Engineer at BigRio · Remote only · 7 - 14 years · ₹14L - ₹15L / yr · Profitable · Remote only · Posted 20 May 2025

Solution Engineer
Primary Responsibilities
● Serve as the primary resource during the client implementation/onboarding phase
● Identify, document, and define customer business and technical needs
● Develop clear user documentation, instructions, and standard procedures
● Deliver training sessions on solution administration and usage
● Participate in customer project calls and serve as a subject matter expert on solutions
● Coordinate tasks across internal and client project teams, ensuring accountability and progress tracking
● Perform hands-on configuration, scripting, data imports, testing, and knowledge transfer activities
● Translate business requirements into technical specifications for product configuration or enhancements
● Collaborate with global team members across multiple time zones, including the U.S., India, and China
● Build and maintain strong customer relationships to gather and validate requirements
● Contribute to the development of implementation best practices and suggest improvements to processes
● Execute other tasks and duties as assigned
Note: Salary offered will depend on the candidate's qualifications and experience.
Required Skills & Experience
● Proven experience leading software implementation projects from presales through delivery
● Strong organizational skills with the ability to manage multiple detailed and interdependent tasks
● 2–5 years of experience in JavaScript and web development, including prior implementation work in a software company
● Proficiency in some or all of the following:
○ JavaScript, PascalScript, MS SQL Script, RESTful APIs, Azure, Postman
○ Embarcadero RAD Studio, Delphi
○ Basic SQL and debugging
○ SMS integration and business intelligence tools
● General knowledge of database structures and data migration processes
● Familiarity with project management tools and methodologies
● Strong interpersonal skills with a focus on client satisfaction and relationship-building
● Self-starter with the ability to work productively in a remote, distributed team environment
● Experience in energy efficiency retrofits, construction, or utility demand-side management is a plus

Similar jobs (10)
What you'll do
Own a client end to end. Learn their business, find what to automate or rebuild, and lead the work that ships it.
Turn business problems into technical solutions sit in the call, understand the real problem, design the fix, and decide how it gets built.
Stay hands-on. You'll still write code, build integrations, and work with APIs every day.
Build on whatever the client runs Zoho, Salesforce, Azure, similar platforms, and custom apps where needed.
Run delivery: scope it, sequence it, ship it, support it. The timeline is yours.
Review code and designs. Mentor the developers on your projects and unblock them fast.
Be the escalation point when something breaks or an integration misbehaves.
Own client communication on the technical side status, tradeoffs, bad news, early.
Keep the bar high: clear docs, clear updates, clear commit history.
What we're looking for
4–7 years shipping software, with real depth in REST APIs and system integrations.
Experience leading projects or small teams — the person others check with before they build.
Strong with business platforms (Zoho, Salesforce, or similar). Much of the leverage lives there, not in custom code.
You can sit with a non-technical client, understand the problem, and come back with a working solution.
Still enjoy building. This is technical leadership, not coordination.
Self-driven. You'll often be the senior-most engineer on the account.
Why you'll love this role
Full ownership from first call to delivery — you run projects, not a ticket queue.
Direct access to clients and leadership. Your decisions ship the same week.
Constant variety: new systems, new problems, new builds.
A step into technical leadership without giving up the hands-on work.
About Copado
Copado is the leading DevOps platform for Salesforce, revolutionizing how the world's largest organizations achieve success in their Salesforce deployments. Our mission is to accelerate the Salesforce development lifecycle, support digital transformation, and deliver unparalleled value to our customers. We continuously innovate, ensuring our platform meets the evolving needs of Salesforce developers and operations professionals.
Job Summary
As a Sales Engineer for Copado, you will be responsible for educating customers during the sales cycle, including creating and delivering tailored software demos and architecture presentations.
Key Responsibilities
- Pre-sales support, collaborating with Account Executives on sales opportunities, Solution presentations and demonstrations, including answering technology-related inquiries
- Bid management & RFx responses: Support the completion of RFPs, RFIs, RFQs, and security questionnaires by providing accurate technical responses and solution documentation. Collaborate with internal teams to ensure high-quality submissions.
- Solution workshops, trials, and proofs of concept (POC): Lead technical workshops, product evaluations, and proof-of-concept engagements to validate solution fit and demonstrate business value. Guide customers through successful trial experiences.
- Solution design: Design high-level solution architectures and recommend best practices aligned with customer environments and objectives. Ensure proposed solutions are scalable, secure, and aligned with industry standards.
- Partner support: Provide technical guidance and product expertise to partners during customer engagements and joint sales opportunities. Support partner enablement through demonstrations and solution workshops.
- Marketing event support: Represent Copado at webinars, industry events, conferences, and customer workshops. Deliver product demonstrations and technical presentations to increase market awareness and customer engagement.
- Assist in sales strategy and building customer relationships: Contribute to account strategy by identifying customer challenges, technical opportunities, and growth potential. Build strong relationships with key stakeholders and serve as a trusted technical advisor throughout the sales process.
Requirements
- Minimum 3 years relevant business and technology experience
- Experience with implementing Salesforce and/or Salesforce Certification(s)
- Ability to lead technical presentations, engage the audience, and communicate value
- Demonstrated proficiency in business application design and technology
- Excellent written, verbal, and interpersonal skills
- Energetic self-starter with the ability to work independently
- Willingness to travel to industry events and onsite customer meetings
Qualifications & Experience
- Experience working with Copado
- Technical experience with building solutions on the Salesforce platform
- DevOps experience in the Salesforce space or with other technology stacks
- Prior experience in software pre-sales, consulting, or development
- Experience with the SDLC and Release Management
- Prior experience with data integration projects and data privacy requirements
Implementation Engineer – Digital Evaluation System
Industry: EdTech / Higher Education
Experience: 3–8 Years
Location: Remote / Client Location (Travel as required)
Job Summary
We are looking for an Implementation Engineer to support the deployment and successful implementation of our Digital Evaluation System across universities and colleges. The role involves client coordination, system configuration, troubleshooting, training, and ensuring smooth implementation.
Key Responsibilities
Implement and configure the Digital Evaluation System for universities and colleges.
Coordinate with clients to understand their requirements and ensure successful deployment.
Support system integration, configuration, testing, and troubleshooting.
Conduct product demonstrations and training sessions for clients and users.
Monitor implementation progress and resolve technical issues within timelines.
Coordinate with internal Product, Development, and Support teams for issue resolution.
Prepare implementation documentation, reports, and user guides.
Travel to client locations for implementation, training, and support whenever required.
Requirements
3–8 years of experience in Software Implementation / ERP Implementation / Technical Support / EdTech.
Experience working with universities, colleges, or educational institutions will be preferred.
Good understanding of software implementation and troubleshooting.
Basic knowledge of databases/SQL and APIs will be an advantage.
Strong communication, coordination, and client-handling skills.
Willingness to travel as per business requirements.
Compensation
Salary will be discussed based on your previous/current salary, experience, and interview performance.
Preferred Candidates
Candidates with experience in Education ERP, Digital Evaluation/Assessment Systems, Examination Management Systems, or EdTech products will be preferred.
Software Development Engineer
What you'll do
Be the dedicated engineer for one of our clients. Learn their business, find what to automate, and build it.
Build automations, integrations, and web apps on whatever the client runs business platforms like the Zoho suite, cloud services like Azure, and custom apps where needed.
Work with APIs every day: connect systems, move data, make tools talk to each other.
Own work end to end: hear the problem from the stakeholder, build the solution, ship it, demo it, support it.
Resolve client tickets and bugs fast. Keep their systems and data healthy.
Write things down: clear docs, clear updates, clear commit history.
What we're looking for
2–5 years shipping software that works and being able to read it, debug it, and stand behind it.
Strong with REST APIs and integrations between systems.
Happy working inside business platforms (Zoho, Salesforce, or similar). Much of the leverage in this role lives there, not in custom code.
You can sit in a call with a non-technical client, understand the real problem, and come back with a working solution.
Self-driven. You'll often be the only engineer on a problem.
Why you'll love this role
Full ownership from first call to delivery you run projects, not just a ticket queue.
Direct access to clients and leadership. Your decisions ship the same week.
Constant variety: new systems, new problems, new builds.
Implementation Engineer – Digital Evaluation System
Industry: EdTech / Higher Education
Experience: 8–12 Years
Location: Remote / Client Location (Travel as required)
Job Summary
We are looking for an Implementation Engineer to support the deployment and successful implementation of our Digital Evaluation System across universities and colleges. The role involves client coordination, system configuration, troubleshooting, training, and ensuring smooth implementation.
Key Responsibilities
- Implement and configure the Digital Evaluation System for universities and colleges.
- Coordinate with clients to understand their requirements and ensure successful deployment.
- Support system integration, configuration, testing, and troubleshooting.
- Conduct product demonstrations and training sessions for clients and users.
- Monitor implementation progress and resolve technical issues within timelines.
- Coordinate with internal Product, Development, and Support teams for issue resolution.
- Prepare implementation documentation, reports, and user guides.
- Travel to client locations for implementation, training, and support whenever required.
Requirements
- 8–12 years of experience in Software Implementation / ERP Implementation / Technical Support / EdTech.
- Experience working with universities, colleges, or educational institutions will be preferred.
- Good understanding of software implementation and troubleshooting.
- Basic knowledge of databases/SQL and APIs will be an advantage.
- Strong communication, coordination, and client-handling skills.
- Willingness to travel as per business requirements.
Compensation
Salary will be discussed based on your previous/current salary, experience, and interview performance.
Preferred Candidates
Candidates with experience in Education ERP, Digital Evaluation/Assessment Systems, Examination Management Systems, or EdTech products will be preferred.
Understand client business requirements and translate them into technical solutions.
Conduct requirement gathering, analysis, solution design, and technical documentation.
Work closely with development, QA, infrastructure, and business teams throughout the project lifecycle.
Provide technical guidance and recommend suitable technologies, architectures, and solutions.
Participate in system integration, implementation, testing, deployment, and troubleshooting.
Analyze existing systems and identify opportunities for optimization and improvement.
Prepare technical specifications, solution documents, architecture diagrams, and project documentation.
Act as a technical point of contact for clients and internal stakeholders.
Identify technical risks, dependencies, and challenges and provide appropriate solutions.
Support pre-sales activities, including technical discussions, solution presentations, and proposal preparation when required.
Stay updated with emerging technologies, industry trends, and best practices.
Job Title: Sales Engineer
We are hiring a Sales Engineer to drive business growth by promoting and selling engineering products and technical solutions to industrial and commercial clients. The ideal candidate will combine technical knowledge with strong sales and relationship-building skills to understand customer requirements and recommend suitable solutions.
Key Responsibilities:
- Identify and develop new business opportunities through field visits and client meetings.
- Promote engineering products and provide technical product demonstrations.
- Understand customer requirements and prepare quotations and proposals.
- Negotiate contracts and close sales while ensuring customer satisfaction.
- Build and maintain long-term relationships with customers and channel partners.
- Coordinate with internal teams for order execution and after-sales support.
- Maintain accurate sales reports, customer records, and market feedback.
- Achieve assigned sales targets and contribute to business growth.
Requirements:
- Bachelor's degree in Mechanical, Electrical, Civil, Instrumentation Engineering, or a related field.
- 2–5 years of experience in technical or engineering sales (freshers with relevant technical knowledge may also apply).
- Strong communication, negotiation, and presentation skills.
- Ability to read technical drawings and specifications.
- Proficiency in MS Office and CRM software.
- Valid driving license and willingness to travel extensively for business development.
🚀 We’re Hiring: Technical Lead– Dynamics 365 CRM
Are you a seasoned Dynamics 365 CRM/CE professional with strong technical leadership and architecture experience?
We’re looking for a hands-on Lead/Architect with 8+ years of relevant experience to lead end-to-end D365 CRM implementations and drive scalable, high-performing solutions.
🔹 Key Skills: Dynamics 365 CRM/CE, Dataverse, C#, .NET, JavaScript
🔹 Expertise: Plugins, Workflows, Customizations, APIs & Integrations
🔹 Azure: Logic Apps, Functions, Service Bus
🔹 ALM: Azure DevOps, CI/CD & Release Management
🔹 Bonus: Experience with D365 FinOps/ERP integrations and Airlines or Freight/Logistics domain
📍 Location: Kochi / Trivandrum
⏱️ Joining: Immediate joiners preferred
If you have the technical expertise, leadership mindset, and passion for delivering enterprise-scale CRM solutions, we’d love to hear from you!
Job Role: Software Engineer – Node.js & Serverless Systems
Company: Appmaker by StarApps
Location: Kochi, Kerala (On-Site)
Experience: 1–3 Years
Employment Type: Full-time
About Appmaker by StarApps
At StarApps, we build high-scale tools like Appmaker(https://appmaker.xyz/) that empower thousands of global e-commerce merchants to turn their web stores into native mobile apps. We focus on low latency, cutting-edge serverless architectures, and building scalable software that handles millions of requests every day.
About the Role
We are looking for a hands-on backend/full-stack Software Engineer (Node.js / TypeScript) to join our engineering team on-site at our Kochi office. You will work directly on building high-performance APIs, web applications, and automated backend workflows using modern JavaScript/TypeScript and cloud technologies.
If you enjoy working with serverless tech, love writing clean code, and want to ship features that impact real businesses globally, this role is for you!
Key Responsibilities
- Core Application Development: Design, build, and maintain high-speed web applications, RESTful APIs, and backend microservices using Node.js and TypeScript.
- Serverless Development: Develop modern, low-latency applications leveraging Cloudflare Workers, Cloudflare D1, and edge serverless architectures.
- Database & Integrations: Write clean SQL queries, design optimized database schemas, handle authentication schemes, and integrate third-party APIs.
- Code Quality & Reliability: Write clean, testable, and maintainable code; debug performance issues; and maintain solid git-based workflows.
- Feature Ownership: Take end-to-end ownership of features—from understanding business requirements to coding, testing, deployment, and post-release monitoring.
What We’re Looking For
- Experience: 1–3 years of hands-on software development experience with JavaScript and TypeScript.
- Tech Stack: Strong proficiency in Node.js, JavaScript, TypeScript, and modern JS frameworks.
- Serverless Stack: Hands-on experience with Cloudflare Workers, Cloudflare D1, or equivalent serverless application development platforms.
- Database & APIs: Solid understanding of REST APIs, SQL databases, authentication schemes, and third-party integrations.
- Engineering Standards: Familiarity with Git, automated testing (unit/integration), CI/CD pipelines, and basic troubleshooting.
Bonus Points
- Knowledge/experience with additional Cloudflare ecosystem products (KV, R2, Queues).
- Hands-on experience with Docker and containerisation workflows.
- Prior experience building Shopify apps, SaaS products, or e-commerce integrations.
Why Join Us?
- High Scale & Impact: Build software used by thousands of global brands and millions of end consumers.
- Modern Tech Stack: Build on cutting-edge serverless architectures (Cloudflare Workers, D1, TypeScript).
- Growth & Culture: Great engineering culture, high ownership, and direct mentorship in our Kochi office.
End to end implementation of a B2B system. The role requires working with the clients who have been onboarded and see through the implementation of the system. Familiarity with python based frameworks like Frappe is desirable but not mandatory.






