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Solution Engineer

Solution Engineer

Solution Engineer

at BigRio

Posted by Disha Bhardwaj

7 - 14 yrs

₹14L - ₹15L / yr

Remote only

Skills

Documentation

Scripting

testing

Javascript

SQL

Microsoft Windows Azure

Postman

Solution Engineer

Primary Responsibilities

● Serve as the primary resource during the client implementation/onboarding phase

● Identify, document, and define customer business and technical needs

● Develop clear user documentation, instructions, and standard procedures

● Deliver training sessions on solution administration and usage

● Participate in customer project calls and serve as a subject matter expert on solutions

● Coordinate tasks across internal and client project teams, ensuring accountability and progress tracking

● Perform hands-on configuration, scripting, data imports, testing, and knowledge transfer activities

● Translate business requirements into technical specifications for product configuration or enhancements

● Collaborate with global team members across multiple time zones, including the U.S., India, and China

● Build and maintain strong customer relationships to gather and validate requirements

● Contribute to the development of implementation best practices and suggest improvements to processes

● Execute other tasks and duties as assigned

Note: Salary offered will depend on the candidate's qualifications and experience.

Required Skills & Experience

● Proven experience leading software implementation projects from presales through delivery

● Strong organizational skills with the ability to manage multiple detailed and interdependent tasks

● 2–5 years of experience in JavaScript and web development, including prior implementation work in a software company

● Proficiency in some or all of the following:

○ JavaScript, PascalScript, MS SQL Script, RESTful APIs, Azure, Postman

○ Embarcadero RAD Studio, Delphi

○ Basic SQL and debugging

○ SMS integration and business intelligence tools

● General knowledge of database structures and data migration processes

● Familiarity with project management tools and methodologies

● Strong interpersonal skills with a focus on client satisfaction and relationship-building

● Self-starter with the ability to work productively in a remote, distributed team environment

● Experience in energy efficiency retrofits, construction, or utility demand-side management is a plus

Solution Engineer

Primary Responsibilities

● Serve as the primary resource during the client implementation/onboarding phase

● Identify, document, and define customer business and technical needs

● Develop clear user documentation, instructions, and standard procedures

● Deliver training sessions on solution administration and usage

● Participate in customer project calls and serve as a subject matter expert on solutions

● Coordinate tasks across internal and client project teams, ensuring accountability and progress tracking

● Perform hands-on configuration, scripting, data imports, testing, and knowledge transfer activities

● Translate business requirements into technical specifications for product configuration or enhancements

● Collaborate with global team members across multiple time zones, including the U.S., India, and China

● Build and maintain strong customer relationships to gather and validate requirements

● Contribute to the development of implementation best practices and suggest improvements to processes

● Execute other tasks and duties as assigned

Note: Salary offered will depend on the candidate's qualifications and experience.

Required Skills & Experience

● Proven experience leading software implementation projects from presales through delivery

● Strong organizational skills with the ability to manage multiple detailed and interdependent tasks

● 2–5 years of experience in JavaScript and web development, including prior implementation work in a software company

● Proficiency in some or all of the following:

○ JavaScript, PascalScript, MS SQL Script, RESTful APIs, Azure, Postman

○ Embarcadero RAD Studio, Delphi

○ Basic SQL and debugging

○ SMS integration and business intelligence tools

● General knowledge of database structures and data migration processes

● Familiarity with project management tools and methodologies

● Strong interpersonal skills with a focus on client satisfaction and relationship-building

● Self-starter with the ability to work productively in a remote, distributed team environment

● Experience in energy efficiency retrofits, construction, or utility demand-side management is a plus

Read more

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About BigRio

Founded :

2013

Type :

Products & Services

Size :

20-100

Stage :

Profitable

About

N/A

Company social profiles

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