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Solution Engineer
Solution Engineer
BigRio's logo

Solution Engineer

Disha Bhardwaj 's profile picture
Posted by Disha Bhardwaj
7 - 14 yrs
₹14L - ₹15L / yr
Remote only
Skills
Documentation
Scripting
testing
skill iconJavascript
SQL
Microsoft Windows Azure
skill iconPostman

Solution Engineer                                                             


 

Primary Responsibilities

●         Serve as the primary resource during the client implementation/onboarding phase

 

●         Identify, document, and define customer business and technical needs

 

●         Develop clear user documentation, instructions, and standard procedures

 

●         Deliver training sessions on solution administration and usage

 

●         Participate in customer project calls and serve as a subject matter expert on solutions

 

●         Coordinate tasks across internal and client project teams, ensuring accountability and progress tracking

 

●         Perform hands-on configuration, scripting, data imports, testing, and knowledge transfer activities

 

●         Translate business requirements into technical specifications for product configuration or enhancements

 

●         Collaborate with global team members across multiple time zones, including the U.S., India, and China

 

●         Build and maintain strong customer relationships to gather and validate requirements


●         Contribute to the development of implementation best practices and suggest improvements to processes

 

●         Execute other tasks and duties as assigned

 

 

Note: Salary offered will depend on the candidate's qualifications and experience.




 

Required Skills & Experience

●         Proven experience leading software implementation projects from presales through delivery

 

●         Strong organizational skills with the ability to manage multiple detailed and interdependent tasks

 

●         2–5 years of experience in JavaScript and web development, including prior implementation work in a software company

 

●         Proficiency in some or all of the following:

 

○         JavaScript, PascalScript, MS SQL Script, RESTful APIs, Azure, Postman

 

○         Embarcadero RAD Studio, Delphi

 

○         Basic SQL and debugging

 

○         SMS integration and business intelligence tools

 

●         General knowledge of database structures and data migration processes

 

●         Familiarity with project management tools and methodologies

 

●         Strong interpersonal skills with a focus on client satisfaction and relationship-building

 

●         Self-starter with the ability to work productively in a remote, distributed team environment

 

●         Experience in energy efficiency retrofits, construction, or utility demand-side management is a plus

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Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
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About BigRio

Founded :
2013
Type :
Products & Services
Size :
20-100
Stage :
Profitable

About

N/A

Company social profiles

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I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
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