Informatica Customer 360 Cloud MDM Expert

Position: BPO Team Leader – Customer Service & Renewals

Location: Delhi

Experience:

Minimum 2 years of documented experience as a Team Leader in outbound customer service.

Recent experience must be in Customer Service.

Experience in outbound service combined with renewals and upselling is a strong plus.

Should have managed call flows ranging between 100 to 150 calls per day.

As a Team Leader, must be willing to take calls when required.

Total experience should not exceed 5.5 years.

Work Schedule:

Day Shift

2 rotational offs

Qualification:

Minimum HSC (High School Certificate)

Compensation:

Maximum salary up to ₹7 LPA (approximately ₹55K per month)

Additional variable pay up to ₹2 LPA

Roles and Responsibilities

• Should be atleast having 10 + years of exp with scaled startups / high growth startups
• Preferably have done 0-1 or 1-10 (build things from scratch in HR & have scaled it )
  
  

  Roles & Responsibilties

  Roles & responsibilities :

  • You will work closely with the senior most leadership and will be responsible to build and drive HR strategy across functions to foster organisation growth.
  • Create a conducive culture that enables the team to grow the organisation & themselves.
  • Set up policies and processes and create an employer brand in the market.
  • Leadership role with fast growing early age startup
  • Work closely with senior stakeholders in a high impact rol

  Experience and Qualifications

  • Overall 12+ years experience in HR post MBA from a reputed B-School.
  • Having worked in an online/ digital start up ecosystem is a must.
  • Experience working as a HR Business Partner, HR Operations, HR Generalist, TA etc.
  • Strong business acumen with experience managing a team and diverse stakeholders.

  What’s an offer

  An excellent opportunity to work with a well funded early age start up in their fast growing set up in a leadership role working closely with a strong leadership team of expert professionals.

Role – Devops

Experience 3 – 6 Years

Roles & Responsibilities –

• 3-6 years of experience in deploying and managing highly scalable fault resilient systems
• Strong experience in container orchestration and server automation tools such as Kubernetes, Google Container Engine, Docker Swarm, Ansible, Terraform  

• Strong experience with Linux-based infrastructures, Linux/Unix administration, AWS, Google Cloud, Azure

• Strong experience with databases such as  MySQL, Hadoop, Elasticsearch, Redis, Cassandra, and MongoDB.

• Knowledge of scripting languages such as Java, JavaScript, Python, PHP, Groovy, Bash.

• Experience in configuring CI/CD pipelines using Jenkins, GitLab CI, Travis.
• Proficient in technologies such as Docker, Kafka, Raft and Vagrant

• Experience in implementing queueing services such as RabbitMQ, Beanstalkd, Amazon SQS and knowledge in ElasticStack is a plus.

Us: At https://www.bito.co" target="_blank">Bito, we are on a mission to help developers get work done and collaborate like never before. 

You: Hungry, results-driven with a Startup mindset.

Our company is a very early-stage startup that hopes to dramatically improve how developers collaborate, especially in a remote world. Our founders have started, built, and taken a company public worth over $2B.  We are looking to take our learnings, learn a lot along with you, and do something more exciting this time. We are on that initial dreamy, crazy journey of finding product market fit. Although difficult early on, we can assure you that it will be incredibly rewarding too!

We are looking for software engineers who enjoy solving challenging and complex problems. Design and write code which is easy to understand and support with good understanding of algorithms and data structures. You will work in the team leading our efforts to bring our app to developers around the world. 

We are building this company with a fully remote approach, with our main teams for time zone management in the US and in India.

Requirements:

• Designing and developing user interfaces using AngularJS best practices, with a minimum experience of 2+ years.
• Ability to work with other frameworks.
• Proficient in CSS, HTML and writing cross-browser compatible code.
• Knowledge of JavaScript MV-VM/MVC frameworks including AngluarJS.
• Making complex technical and design decisions for UI framework
• Developing application codes and unit tests in AngularJS, Java Technologies, and REST based web services.
• Conducting performance tests and performance improvement for our user interface on web and mobile.
• Being a part of and supporting our user community
• Critical thinker and good problem-solver.
  
  

Key skills:

• Strong object-oriented JavaScript
• AngularJS, MVC frameworks – Angular
• Skills in one or more chosen frameworks/libraries like jQuery or Bootstrap
• AJAX (Asynchronous JavaScript and XML)
• HTML 5, CSS Modules, NPM
• REST, Micro services
• Prior experience with building extensions for browsers, IDEs is a plus
• Experience with Git, CI/CD frameworks

• Build robust & scalable web applications
• Participate in product design, development, verification, troubleshooting & delivery of web applications.
• Design and create relational database schema & application framework as needed
• Work with a worldwide team to integrate the product to meet the requirement

Required Qualifications:

• Degree in Computer Science from a top-tier institution
• Relevant full-time work experience of 4-8 years
• Strong foundation in computer science, with solid competencies in object-oriented software design patterns, software QA methodologies, processes, and test automation.
• Ability to self-teach.

Mandatory Technical Skills:

• PHP, Javascript/AJAX, SOAP/REST, GIT
• MySQL/NoSQL
• Linux
• Software development life cycle (SDLC)

Desirable Technical Skills:

• Linux scripting