XML
ChatGPTPosition Overview:
We are looking for a Senior Technical Writer and Business Analyst with a strong background in development and architecture who likes to get into the details! The ideal candidate will play a key role in assisting with Tech Diligence reports by gathering information from various teams and translating it into a format that is easily understandable by business stakeholders. Expertise with Generative AI ( LLMs) is required.
Responsibilities:
· Collaborate with cross-functional teams to gather technical information and insights for Tech Diligence reports.
· Analyze technical documentation, code repositories, and other relevant resources to extract key information.
· Translate complex technical concepts into clear, concise, and compelling written content suitable for business stakeholders.
· Develop and maintain documentation standards, templates, and style guides.
· Review and edit technical content produced by other team members for accuracy, clarity, and consistency.
· Stay up-to-date with industry trends, emerging technologies, and best practices in technical writing.
· Expert at using Generative AI ( LLMs)
Experience & Background
- 7 + years of experience in technical writing.
- Strong foundation in structured documentation methodologies (DITA, XML, modular writing, etc.).
- Proficient in Google Docs, MS Office, graphs, and visualization tools.
- Solid understanding of various technology stacks and ability to document them effectively.
AI & Documentation Automation
- Strong exposure to AI-driven documentation tools (ChatGPT, Copilot, AI-assisted metadata tagging, etc.).
- Experience with documentation automation and content optimization workflows.
- Genuine interest in working with AI-driven tools to enhance documentation processes.
Resume & Communication Skills
- Concise and well-structured resume with minimal grammatical errors.
- Excellent verbal and written communication skills (this is mandatory).
- Ability to communicate clearly, keep responses crisp but detailed, and articulate thoughts effectively.
- Must be able to communicate with a global audience and handle various communication styles.
Technical & Documentation Tools
- Proficient in API documentation, doc-as-code workflows, and structured writing approaches.
- Experience with Markdown, DITA, Confluence, JIRA, or similar documentation tools.
- Ability to handle graphs, process flows, and visual representation of technical information.
Requirements:
· Bachelor's degree in Computer Science, Engineering, or related field (or equivalent experience).
· Proven experience as a technical writer, with a focus on technology and architecture.
· Strong understanding of software development processes, systems architecture, and technical concepts.
· Proficiency in gathering and synthesizing information from multiple sources.
· Excellent written and verbal communication skills, with the ability to tailor content for different audiences.
· Attention to detail and a commitment to producing high-quality work.
· Familiarity with version control systems (e.g., Git) and documentation tools (e.g., Markdown, Confluence).
· Experience with Agile methodologies and working in cross-functional teams is a plus.
· Ability to work independently with minimal supervision.
Shubham Vishwakarma
Full Stack Developer - Averlon
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iCloudEMS, a market leader in providing cloud-based end-to-end comprehensive education management solutions, empowers learner-centric approaches in India, UAE, and Africa. Since 2011, iCloudEMS has been committed to revamping education through technology, offering integrated digital platforms for educational institutions. Our mission is to automate and streamline academic activities, making education management efficient and hassle-free. We aim to expand our reach in Asia and the Pacific, fulfilling diverse educational needs with innovative solutions.
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Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon