
Company Description
intalk.io is an Omnichannel Customer Interaction Platform by Agami Tech, empowering businesses with advanced CRM, Customer Application Development, and End-to-End Unified Customer Interaction Management. Our boutique solutions integrate voice, email, chat, WhatsApp, and social media across environments—helping clients accelerate business outcomes, boost productivity, and streamline multi-vertical enterprise operations through seamless, AI-driven communication and robust reporting
Role Description
- Collaborate with sales teams to identify and analyse customer requirements, translating them into viable software solutions.
- Assist in qualifying leads by leveraging technical knowledge to address business challenges and deliver value.
- Develop and deliver tailored presentations, demos, and proposals showcasing product capabilities and fit.
- Provide technical support throughout the sales cycle, addressing queries and concerns for prospective clients.
- Prepare and manage technical/functional documentation for RFPs/RFIs and act as a bridge between sales and development teams.
- Conduct business analysis to ensure solutions align with client objectives and integrate smoothly.
- Stay up-to-date with industry trends and new technologies, proactively identifying client opportunities
Qualifications
- 1–3 years’ presales experience in the Technology industry and/or hands-on working experience in SAAS products.
- Strong analytical problem-solving skills and service-oriented mindset.
- Excellent communication and presentation skills, confident delivering live product demos.
- Experience with CRM tools and business documentation.
- Proven ability in customer needs assessment and relationship management.
- Bachelor’s degree in Computer Science, IT, Engineering, or a related field (preferred).
- Relevant certifications are a plus.

About Agami Tech
About
Our mission is to empower each Individual to help them Innovate, so that they can be a driver of their own growth. We are committed to providing an environment where all our employees get an equal opportunity to explore their skills and fulfill their goals. You will be constantly learning here no matter your experience or profile. Become a part of Agami Tech and explore your full potential!
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Job Description
Location – Bangalore
Experience – 6+ yrs
Hiring Test Automation Architects to build the world's leading and most comprehensive open-source test automation platform.
In this role, you will work primarily with our global customers as their test automation architect, recommending and creating custom test automation solutions and integrations with other tools to help them build fully automated DevOps pipelines. You’ll also help us build capabilities in our platform that are missing from currently-available tools in the market. Internally, you will work with Solutions Engineering and Product teams to bring your unique customer insights to product roadmap discussions.
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- Understanding customers’ test automation requirements and designing solutions for them
- Enhancing the test automation capabilities of our platform by building solutions for unique and some of the most common, complex test scenarios using Java, Selenium, Appium, etc.
- Actively evaluating testing tools in the market to identify feature gaps that can be addressed by the Platform.
- Designing and implementing test automation capabilities.
- Helping our Solutions Engineering team build add-ons for unique automation requirements.
- Brainstorming with the Product and Solutions Engineering teams to come up with new features for the product roadmap.
- Helping potential customers understand the difference between Testsigma and other test automation tools during POCs.
- Building with the community by discussing and validating potential new features with the community on Discord and other public channels.
Job requirements
- Excellent programming skills in Java, Python, Ruby, Javascript (node.js), etc.
- Experience designing and developing test frameworks using popular tools like Selenium, Appium, etc.
- Experience working with Selenium, Appium, Cucumber/Gherkin, web-service automation tools like Rest Assured, and few other popular automation tools/frameworks.
- Firsthand experience working with CI/CD tools like Git, Jenkins, etc.
- Knowledge of integrating test automation frameworks with Bug Reporting tools, Project Management tools, CI/CD tools, Communication tools, Test Data Management tools, etc.
- Experience working with at least two scriptless/codeless/low-code/no-code test automation tools.
- Understanding of various test automation methodologies at all levels (unit testing, functional testing, component testing, integration testing, system testing, etc.).
- Ability to work collaboratively in fast-paced environments.
- Strong written, verbal, presentation, and interpersonal skills.
- Experience in contributing to open-source projects is a plus.
- Work closely with Product Managers to drive product improvements through data-driven decisions.
- Conduct analysis to determine new project pilot settings, new features, user behavior, and in-app behavior.
- Present insights and recommendations to leadership using high-quality visualizations and concise messaging.
- Own the implementation of data collection and tracking, and coordinate with the engineering and product team.
- Create and maintain dashboards for product and business teams.
- Lead and own the analysis of highly complex data sources, identifying trends and patterns in data, and provide insights/recommendations based on analysis results
- Track feature success of new launches, and set systems to identify causation of change in metrics post every release.
- Deep dive on experiment results, and present insights for the supporting the subsequent product decisions.
Key Responsibilities
- Communicating with hiring managers to identify future job openings and the technical requirements for those jobs.
- Writing job descriptions and posting to relevant media platforms. Screening applicants for competency with the job requirements.
- Arranging telephone, video, or in-person interviews.
- Performing background and reference checks.
- Presenting the resumes of the most suitable candidates to the hiring manager.
- Offering job positions and completing the relevant paperwork.
- Keeping track of all applicants as well as keeping applicants informed on the application process.
- Forecasting recruitment budgets.
- Interview candidates combining various methods (e.g., structured interviews, technical assessments and behavioural questions)
- Build a candidate CRM to ensure a solid pipeline of qualified candidates - ensuring candidate data is kept updated.
Candidate Profile:You have:
- Proven work experience in recruitment - ideally as a Technical Recruiter
- Hands-on experience with various interview formats (e.g., Teams, Zoom, Google Hangouts)
- Technical expertise with an ability to understand and explain job requirements for IT roles.
- Experience using LinkedIn Talent Solutions to source quality candidates.
- Excellent verbal and written communication skills
- Strong tenacity and ability to build a solid network.
Awesome to have:
- Any experience working in Healthcare Technology
Education and Experience:
- Degree in HR, communications, marketing, business or similar
- 2 year of HR experience in a Tech Company
- Strong experience in tech-based roles
- Good interpersonal and decision-making skills.
Responsibilities:
Workforce Management :
● Manage the reporting team structure and oversee the daily activities of the reporting
team, providing direction and guidance as needed
● Serve as a mentor to the team, actively engaging with them to ensure they maintain a
high level of competence and operational excellence
● Identify and analyze potential risks related to the reporting team that may impact
project success
Talent Acquisition Support:
● Support talent acquisition efforts by participating in recruitment processes,
conducting interviews, and providing input on hiring decisions to ensure alignment
with team goals and objectives
Communication, Coordination and Collaboration:
● Communicate with team members and other stakeholders (VPs, Delivery Director,
Project Teams, HR Team, etc), providing updates on projects, sharing important
information, and ensuring everyone is on the same page
● Proactively keep HR updated about any key escalations, performance issues
● Build and maintain strong relationships with internal and external stakeholders,
fostering collaboration and partnerships
Performance Management Process:
● Coordinate the performance appraisal process, collect feedback ratings &
recommendations from stakeholders, and ensure compliance with organizational
policies
● Leading career progression and associated financial impact projection of the
reporting team
● Closely monitor the overall performance efficiency of the reporting team and work on
ensuring progression of the team and overall increase in productivity
● Evaluate the performance of team members, provide feedback, and ensure proper
documentation as per HR processes
● Implement performance management plans (PMP) for team members whose
performance is below the expected level
● Resolve conflicts within the reporting team to maintain a positive team dynamic and
work closely with HR.
● Identify high-potential employees and develop talent pipelines to ensure continuity of
key roles within the reporting team
HR Processes and Compliance
● Ensure compliance with company policies, procedures, and legal requirements
● Communicate HR policies and processes to the team members, ensuring
understanding and adherence
Analytics and Reporting
● Analyze performance data to identify trends, patterns, and areas for improvement
● Use this information to publish dashboards/reports and make recommendations.
● Compile and analyze HR metrics, such as performance, turnover, retention, and
engagement, to identify trends and areas for improvement for team members within
the assigned region
Learning and Development:
● Conduct skill gap analysis and provide the learning team with insightful training needs
to reach established performance target goals
● Leads development programs that align employee growth with organizational goals,
enhancing career opportunities
● Facilitates connections to essential internal and external learning resources,
supporting continuous professional development
Skills Required:
● 4-7 years of experience in the IT industry with a strong understanding of the software
development life cycle/ functional role progression
● Strong understanding of various stakeholders and their roles in an IT consulting
organization
● Strong leadership skills and the ability to effectively manage a team, providing
direction, guidance and mentorship.
● Knowledge of learning and development with the ability conduct skill gap analysis
and identify training needs to help manage career progression
● Good general understanding of how large-scale software systems are designed, built,
tested, deployed, and delivered to customers
● Experience working across both startups and large organizations
● Strong experience with data analytics and presentation; experienced in interpreting
performance data and statistics
● Competence in building and effectively managing interpersonal relationships at all
levels of the company
● Should possess strong problem-solving skills to address challenges and make
informed decisions
● Openness to change, embracing new technologies, and staying updated with industry
trends
● Ability to explain complex processes and employee development milestones clearly
● Ability to think strategically and execute operationally
Job Description
- Advising Clients for Commodities and Currency products.
- Calling existing clients for Commodity.
- Passing on research calls and engaging clients to trade
Qualification:
- Min Graduate (Candidate with MBA Degree or candidate with higher study plan should not apply)
- Ready to work in shifts
- Morning Shift- 8.30-5.30pm
- Evening shift -3pm to 12 am
- (Night travelling Allowance will be seperate
implementation, coordination of development, advice on
testing and post-go-live production support services
• Perform delivery plan creation, plan monitoring, and status
reporting
• Manage development and delivery of technology solutions
Ensure that technology solutions are fit-for-purpose and
aligned with architectural principles, standards, and roadmaps.
• Ensure there is the implementation of world-class coding and
development standards, ensuring solutions are suitably assured
and of quality across that brand teams.
• Provide support and mentoring to technical team leads,
including talent and succession planning.
• Responsible for the quality and technical approach was taken by
teams
technology standards, principles, architecture roadmaps,
service management standards, and customer experience
framework. Furthermore, to support the development and
definition of technical standards and approach.
Good communication & people managerial skills
• Problem-solving, decision-making, and conflict-resolution ability
• Create and maintain a professional culture within the team,
where individuals take ownership and focus on delivering
excellence, quality, and value for the customer and business.
Execute full software development life cycle (SDLC)
Develop flowcharts, layouts and documentation to identify requirements and solutions
Write well-designed, testable code
Produce specifications and determine operational feasibility
Integrate software components into a fully functional software system
Develop software verification plans and quality assurance procedures
Document and maintain software functionality
Troubleshoot, debug and upgrade existing systems
Deploy programs and evaluate user feedback
Comply with project plans and industry standards
Ensure software is updated with latest features
What you will learn:
● Learn and translate application storyboards and use cases into functional applications
● Learn to design, build, and maintain efficient, reusable, and reliable code
● Learn to build and maintain customized applications and reports
● Learn to Integrate data from various backend services and databases.
● Learn to identify bottlenecks and bugs, and devise solutions to mitigate and address these issues
● Learn how to maintain code quality, organization, and automatization
● Learn to work on sprint based Agile model
● Learn to integrate the Backend APIs in web application
● Learn to Customise current applications in line with changing business needs Responsibilities include
● Demonstrate a positive, enthusiastic, committed and flexible attitude towards other team members, recognising the importance and benefits of effective team working.
● Carry out any other duties within the scope, spirit and purpose of the job as requested by your organization.
Essential Skills:
● Strong Logical and Problem Solving Skills
● Working knowledge of Object Oriented Programming
Preferred Skills:
● Experience with popular web application frameworks
● Working Knowledge of (Javascript, Jquery, HTML 5 & CSS)
● Knowledge of (MVC .NET , SQL Server)
Job type: Permanent with ACL Digital
Client: Concentrix
Required skills:
- MySQL, or Postgres
- Linux systems
- Agile Methodologies
- Good communication skills








