
Job Description – Business Process Manager
Position: Full-Time
Location: Work from Office Role at Phase 8 Mohali Punjab
About the Role
We are looking for a Process Manager to help us transform into a process-driven, BPO-style organization. The role focuses on building scalable systems, clear SOPs, and efficient workflows to manage multiple projects smoothly.
- Key ResponsibilitiesDesign and document end-to-end processes and SOPs for different functions.
- Build frameworks for scalable operations, similar to BPO setups like Teleperformance/eClerx.
- Ensure process compliance and quality control across teams.
- Implement basic performance metrics (KPIs/SLAs) to track efficiency.
- Support team training to ensure adoption of new processes.
- Requirements5–10 years of experience in process management, operations, or BPO/KPO setups.
- Strong skills in process design, documentation, and standardization.
- Good communication and change management abilities.
- Knowledge of tools for workflow and operations management is a plus.

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About Us
We are the sole distributors and service providers in India for world-class construction equipment imported from top international companies such as GEDA, MEP Italy, TSS, YHX, and more.
We offer sale, rental, and buy-back of equipment related to vertical logistics and rebar processing machines.
Job Description
- Run and manage digital marketing channels, including PPC, SEO, email marketing, and social media platforms (Facebook, Instagram, LinkedIn, YouTube, etc.).
- Create and post engaging content on social media to increase brand awareness and engagement.
- Handle and update product listings on e-commerce platforms.
- Manage and monitor company websites and updates using Elementor Pro and WordPress.
- Collaborate with the team to write content for websites, blogs, articles, videos, and more.
- Develop SEO strategies to increase organic traffic and search engine rankings.
- Use design tools like Canva or Adobe Creative Suite to create graphics and video content.
- Track and report on campaign performance and suggest improvements based on data analysis.
- Stay updated with the latest digital marketing trends, industry updates, and technologies.
Qualifications
- Bachelor’s degree in Marketing, Communications, Business, or related field.
- Proficiency in digital marketing tools and analytics platforms such as Google Analytics, Google Search Console, Google Ads, and Facebook Ads Manager.
Skills Required
- 2–6 years of proven experience as a Digital Marketing Executive or similar role.
- Strong written and verbal communication skills.
- Creativity and out-of-the-box thinking.
- Analytical mindset and ability to interpret data.
- Time management and ability to meet deadlines.
- Adaptability to trends and algorithm changes.
- Team collaboration and coordination with design/content/sales teams.
Position: Junior Façade Designer
Role Objective: To provide essential support to the Façade Design team by assisting in the preparation of technical drawings and project documentation. The primary purpose of this role is to develop foundational skills in façade design and contribute to the successful delivery of project components under direct supervision.
Key Responsibilities & Accountabilities:
Drawing & Documentation Support:
o Assist in the preparation of initial drafts for façade drawings and technical documents as directed by senior team members.
o Make revisions to drawings and specifications based on feedback from the design team.
Technical Learning & Application:
o Actively learn and apply company standards, project specifications, and fundamental engineering principles.
o Gain a working knowledge of local building codes and various façade materials.
Team Collaboration:
o Support the design team in day-to-day project tasks.
o Maintain and organize design files, records, and project correspondence to ensure information is accurate and accessible.
Quality Adherence:
Assist in basic quality checks of drawings to ensure they meet required standards before formal review.
Mandatory Candidate Profile:
Education: A Bachelor’s degree/Diploma in (Civil /Mechanical) Engineering or Architecture is required.
Experience: 0-2 years of experience (Recent graduates/Freshers with a strong academic record and a demonstrated interest in structural or façade design are encouraged to apply).
Technical Knowledge: Basic proficiency in CAD software (e.g., AutoCAD) is mandatory. The candidate must possess a strong willingness to learn advanced design tools.
Reporting Structure: The position reports directly to the Facade Designer or a Senior Facade Designer.

Senior Backend Developer /Backend Developer
Hiring for the position of Backend Developer responsible for managing back-end services and the interchange of data between the server and the users.
Your primary focus will be the development of all server side logic, definition and maintenance of the central database, and ensuring high performance and responsiveness to requests from the front-end.
Role
● Create and consume restful APIs
● Design, develop, and maintain internal and external applications
● Build efficient, testable, and reusable modules
● Write high quality, structured application/interface code and documentation
● Identify solutions through research and collaboration that resolves the root of problems as they arise
● Define functional and technical requirements for application software to develop skills and knowledge
● Troubleshoot, test and maintain the core product software and databases to ensure strong optimization and functionality
● Contribute in all phases of the development lifecycle
Requirement
∙ Proficient in Node.JS
∙ 2+ years’ experience designing, querying, and updating databases in MySQL/nosql
∙ Passion for best design and coding practices and a desire to develop new bold ideas
∙ Good to have knowledge of AWS, Redis, ElasticSearch
Education: Min. Graduate in related discipline
Work experience: 2 years relevant experience

Job Summary
- Candidate will be responsible for providing full life-cycle development (design, coding, and testing) and maintenance of web-based system on Azure
- Candidate should have experience in GitHub, knowledge of DevOps is a plus
- Experienced in designing and implementing web portals, experience with DNN is must
- Ability to work with multiple languages including C#, ASP.Net, MVC, Javascript and related libraries, HTML, Complex SQL queries, CSS, BootStrap, JSON.
- Experience in Agile project management methodology
- Developing and Delivering Excellent Web based solutions/portals/sites based on customer’s requirement within the stipulated timeline
- The candidate should be flexible to learn new technology and platform and should be creative, innovative for improvement ideas, detail oriented, diligent, and eager to learn and grow
Duties and Responsibilities
- Understand business requirements to apply logic to integrate functionalities
- Identify and understand any technical bugs on the server, site, log files or modules and work on resolving the bugs
- Understand how FTP server is setup for the site
- Understand system/site technical requirements and suggest enhancements if applicable
- Designing, coding, unit Testing, and integration with Database
- Handle site deployment
- Designing, coding, debugging, technical problem solving, and writing Unit Test cases, etc.
Qualifications
Education / Certification
- B.E. / B.Tech. /MSC in Computer Science or IT.
- MCAD/MCSD/MSITP/MCPD
Technical Expertise
- ASP/ASP.NET/VB.NET/MVC/C#/SQL Server 2012+
- HTML, Javascript, Jquery, CSS, Bootstrap
- GitHub/DevOps, Azure
- Web API/ Web Services, Email Services
Skills and Abilities
- Be able to work with diverse global teams and in an individual contributor role as needed
- Excellent English written and verbal communication skills (for local team and global stakeholders/team members)
- Strong task management skills including time management, and ability to manage multiple projects simultaneously
- Flexibility required to attend late evening meetings with global team members
- Attention to detail and delivering quality projects and knowledge assets
About Kloud9:
Kloud9 exists with the sole purpose of providing cloud expertise to the retail industry. Our team of cloud architects, engineers and developers help retailers launch a successful cloud initiative so you can quickly realise the benefits of cloud technology. Our standardised, proven cloud adoption methodologies reduce the cloud adoption time and effort so you can directly benefit from lower migration costs.
Kloud9 was founded with the vision of bridging the gap between E-commerce and cloud. The E-commerce of any industry is limiting and poses a huge challenge in terms of the finances spent on physical data structures.
At Kloud9, we know migrating to the cloud is the single most significant technology shift your company faces today. We are your trusted advisors in transformation and are determined to build a deep partnership along the way. Our cloud and retail experts will ease your transition to the cloud.
Our sole focus is to provide cloud expertise to retail industry giving our clients the empowerment that will take their business to the next level. Our team of proficient architects, engineers and developers have been designing, building and implementing solutions for retailers for an average of more than 20 years.
We are a cloud vendor that is both platform and technology independent. Our vendor independence not just provides us with a unique perspective into the cloud market but also ensures that we deliver the cloud solutions available that best meet our clients' requirements.
What we are looking for:
● Overall 8+ Years of Experience in Web Application development.
● 5+ Years of development experience with JAVA8 , Springboot, Microservices and middleware
● 3+ Years of Designing Middleware using Node JS platform.
● Good to have 2+ Years of Experience in using NodeJS along with AWS Serverless platform.
● Good Experience with Javascript / TypeScript, Event Loops, ExpressJS, GraphQL, SQL DB (MySQLDB), NoSQL DB(MongoDB) and YAML templates.
● Good Experience with TDD Driven Development and Automated Unit Testing.
● Good Experience with exposing and consuming Rest APIs in Java 8, Springboot platform and Swagger API contracts.
● Good Experience in building NodeJS middleware performing Transformations, Routing, Aggregation, Orchestration and
Authentication(JWT/OAUTH).
● Experience supporting and working with cross-functional teams in a dynamic environment.
● Experience working in Agile Scrum Methodology.
● Very good Problem-Solving Skills.
● Very good learner and passion for technology.
● Excellent verbal and written communication skills in English
● Ability to communicate effectively with team members and business stakeholders
Why Explore a Career at Kloud9:
With job opportunities in prime locations of US, London, Poland and Bengaluru, we help build your career paths in cutting edge technologies of AI, Machine Learning and Data Science. Be part of an inclusive and diverse workforce that's changing the face of retail technology with their creativity and innovative solutions. Our vested interest in our employees translates to delivering the best products and solutions to our customers.
Responsibilities
- Develop a growth strategy focused both on financial gain and customer satisfaction
- Conduct research to identify new markets and customer needs
- Arrange business meetings with prospective clients
- Promote the company’s products/services addressing or predicting clients’ objectives
- Prepare https://resources.workable.com/contract-administrator-job-description">sales contracts ensuring adherence to law-established rules and guidelines
- Keep records of sales, revenue, invoices etc.
- Provide trustworthy feedback and after-sales support
- Build long-term relationships with new and existing customers
- Develop entry level staff into valuable salespeople
Requirements
- Proven working experience as a business development manager, sales executive or a relevant role
- Proven sales track record
- Experience in customer support is a plus
- Market knowledge
- Communication and negotiation skills
- Ability to build rapport
- Time management and planning skills
- Bachelor degree in any domain
- He has experience of at least of 3 years filed of banking, insurance and microfinance.









