Business Process Manager

Role & Responsibilities

As an Associate Manager - Customer Success, you are someone who comes with 6 to 8 years of Account Management/Business Development/ problem solving / hustlingexperience ina highgrowthinternet startup/ technologycompany. As a technically savvy and results-driven Customer Success Manager, your primary focus will be driving revenue growth, reducing churn, enhancing product value, and supporting pre-sales activities. The ideal candidate should possess excellent relationship-building skills, a strong technical background, and a drive for achieving results.

• Serve as the primary point of contact and trusted advisor for assigned clients, ensuring exceptional customer service and satisfaction.
• Proactively engage with clients to understand their business objectives, monetization goals, and challenges, and provide strategic recommendations to achieve optimal results.
• Collaborate closely with internal teams, including Sales, Product, and Operations, to coordinate seamless onboarding, implementation, and ongoing support for clients.
• Conduct regular performance reviews and analysis of client monetization stack, identifying areas for improvement and developing optimization strategies.
• Monitor key performance metrics and provide timely reports and insights to clients, highlighting advertising performance, trends, and opportunities for growth.
• Deliver product demos and educate clients on best practices, new features, and industry trends to maximize their utilization and success with our platform solutions.
• Resolve client inquiries, concerns, and issues promptly and effectively, escalating to the appropriate teams when necessary.
• Support pre-sales activities, including conducting product demonstrations, presenting technical information, and addressing client inquiries and concerns.
• Stay up to date with industry trends, competitive landscape, and emerging technologies in the ad tech space to provide valuable insights and recommendations to clients.

Ideal Candidate

• Strong Manager – Customer Success, Account management Profile
• Mandatory (Experience 1) – Must have 6+ years of overall experience with atleast 4+ Years in Customer Success role
• Mandatory (Experience 2) – Must have 3+ years of experience in AdTech industry
• Mandatory (Experience 3) – Must have experience managing clients in the outside India market (Preferably US/America clients)
• Mandatory (Experience 4) – Must have cross-functional experience working closely with Sales, Product, and Ad Operations teams for campaign execution, performance optimization, and client delivery.
• Mandatory (Experience 5) – Must have strong technical understanding of digital advertising / programmatic platforms/software products
• Mandatory (Company): Candidate should have worked in AdTech Companies in last 3 years..
• Mandatory (Stability) : Candidate must have no frequent job hops and a minimum of 1+ year in the current organization.
• Mandatory (Note1): Please ensure candidates have read about media.net and the industry before the screening call
• Mandatory (Note2): Please ensure candidates have added numbers/metrics in resume
• Preferred (Education) – B.E/B.Tech (IT/CSE/ECE) with MBA preferred
• Preferred (Experience 1) – Exposure to pre-sales activities, including product demos, onboarding, and performance review presentations.
• Preferred (Experience 2) – Experience in analyzing data-driven advertising performance metrics and building optimization strategies.

Perks, Benefits and Work Culture

• Flexible work hours and leaves
• Salary advance
• Maternity/Paternity leave benefits & adoption assistance
• Butler & Concierge services
• Team Off-sites & Celebrations

Beyond Work:

• Insurance benefits for you and family
• Interest-free loans
• Gift vouchers for special moments
• Fully-equipped Gym
• Education Sponsorship Programs

We're Hiring | Frontend Developer Intern

Position: Frontend Developer Intern

Location: Indore (Onsite)

Type: Internship

Key Responsibilities

• Develop responsive web interfaces using React.js and JavaScript

• Build clean, reusable, and scalable UI components

• Integrate APIs and collaborate with the backend development team

• Assist in building AI-powered applications using Agentic AI concepts and workflows

• Create and optimize automations using n8n

• Debug, test, and improve application performance and user experience

Requirements

• Basic knowledge of React.js, JavaScript (ES6+), HTML5, and CSS3

• Familiarity with Git/GitHub and REST APIs

• Understanding of Agentic AI, AI tools, or LLMs is a plus

• Exposure to n8n or workflow automation platforms is preferred

• Strong problem-solving skills and eagerness to learn modern frontend technologies

What You'll Gain

• Hands-on experience building AI tool from scratch

• Be on of the member who is going to build an AI tool from scratch

• Exposure to Agentic AI, LLMs, and n8n automation workflows

• Mentorship from experienced developers on live client and product projects

• Opportunity to convert into a full-time role based on performance

The Role:

Candidates Should be able to Create user information solutions by developing, implementing, and maintaining Java based components and interfaces.

Responsibility:

● Defines site objectives by analyzing user requirements; envisioning system features and functionality.

● Integrates applications by designing database architecture and server scripting; studying and establishing connectivity with network systems, search engines, and information servers.

● Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

Requirement:

● 5+ Years of Software development experience in Java Programming.

● Having knowledge on Scala will be added advantage.

● Excellent core Java programming skills including multi-threading

● Design, Develop, build enterprise applications using Java and associated technologies

● Expert level knowledge in Spring Boot (includes spring core, spring web MVC/Webflux)

● Restful web service architecture and API management

● Solid foundation in data structures, algorithms, and software design NoSQL systems such as MongoDB, Redis

● Experience in Mysql will be an added advantage.

● Deep understanding of the project lifecycle process, able to define a comprehensive solution leading towards a common vision.

Strong Recruitment / Talent Acquisition focused-profile

Mandatory (Availability) - Must be available immediately, to join from client office location in Indiranagar, Bengaluru (5 Days WFO)

Mandatory (Experience 2) - Must have strong experience in hiring for Product, Tech and Design roles.

Mandatory (Company) - Small Recruitment Agency (Not more than 50 Employees) OR Small / Early-stage Startup

Preferred

Preferred (Company) - Early-stage Tech Startup

Job Title: Sales Executive - B2B Software (SaaS) Company: Ruumin (Arthat AI Technologies) Location: Jayanagar 7th Block, Bangalore Salary: ₹20,000 - ₹40,000 + Attractive Incentives Experience: 1+ Years

About Us: Ruumin is a fast-growing AI software company for hotels. We work with top brands like Marriott, Hilton, and Hyatt to automate guest services.

Job Role:

• Identify and contact Hotels/Resorts in the target market.
• Give product demos to Hotel Owners and General Managers.
• Explain how our AI helps hotels save money and improve service.
• Close deals and achieve monthly sales targets.

Requirements:

• Experience: Min 1 year in B2B Sales or Field Sales (Software or Hotel sales is a bonus).
• Skills: Good communication in English & Hindi.
• Tech-Savvy: Must be comfortable explaining software features.
• Device: Must have a laptop and smartphone.

Perks:

• High incentives on every sale.
• Work with a global AI brand.
• Office in Jayanagar (Bangalore).

Job Description: Full Stack Developer Company: Arroz Technology Private Limited CTC: 5 LPA

Location : Bangalore (Onsite)

Responsibilities:

- Design and develop scalable and high-performance web applications using the

MERN (MongoDB, Express.js, React.js, Node.js) stack.

- Collaborate with cross-functional teams to gather requirements and translate them into high-level designs.

- Write clean, reusable, and well-structured code following industry best practices and coding standards.

- Mentor and guide junior developers, providing technical expertise and promoting Professional growth.

- Conduct code reviews and provide constructive feedback to ensure code quality and adherence to standards.

- Collaborate with frontend and backend developers to integrate components and ensure smooth data flow.

- Work with UI/UX designers to implement responsive and user-friendly interfaces.

- Stay updated with the latest trends and advancements in full-stack development technologies.

- Work in a 10 AM to 6 PM, six-day office role, maintaining regular attendance and punctuality.

Required Skills and Qualifications:

-Strong proficiency in MERN (MongoDB, Express.js, React.js, Node.js) stack development.

-Experience with Redux or similar state management libraries.

-Solid understanding of front-end technologies such as HTML, CSS, and JavaScript.

-Proficiency in RESTful API development and integration.

-Familiarity with version control systems like Git and agile development methodologies.

-Good problem-solving and debugging skills.

-Excellent communication and teamwork abilities.

-Bachelor's degree in Computer Science or a related field (preferred).

Join Arroz Technology Private Limited as a Full Stack Developer and contribute to the development of cutting-edge web applications. This role offers competitive compensation and growth opportunities within a dynamic work environment. 

1. We are looking out for a go-getter who can review the existing sales pipeline and create new sales funnel!

2. Someone who can manage smooth relationships with clients & vendors

3. Creating strategy around growth and implementing the same

4. Research & identify new market opportunities

We have recently started our growth phase and now looking out for some really talented folks to join us and help us grow!

ExpertRight lives on the concept of people-first, I can assure you exciting & adrenaline-filled career ahead!

Midas is a fintech company that specializes in building state-of-the-art technological solutions for algorithmic trading, investments, and analytics for global financial markets. Headquartered in Mumbai, Midas aims to establish a strong presence in GIFT City (Gandhinagar), London, New York, and Singapore in the near future.

Our team consists of highly motivated and skilled individuals who serve sophisticated clients across various segments, including affluent individuals, high-net-worth individuals, ultra-high net-worth individuals, family offices, and institutions. We offer an excellent platform for personal and professional development within a highly committed and collaborative team in a mission-driven and results-oriented environment.

1. The ideal candidate should possess expert-level knowledge in technologies such as JavaScript, TypeScript, Node JS, MongoDB, Redis, Linux servers, and networking protocols (TCP and UDP). This includes understanding how to use these technologies to develop and deploy backend systems, as well as troubleshooting and optimizing them.
2. Proficient in automation technology, the candidate should be able to optimize existing infrastructure, identify and implement design patterns, and understand data structures and algorithms. This includes an ability to evaluate and recommend new technologies that can improve the performance and scalability of the system.
3. The candidate should be familiar with version control and project management tools such as GIT, JIRA, etc. and be able to use them effectively to manage and collaborate on code development.
4. Strong understanding of multithreading and multiprocessing concepts, and the ability to make tweaks and optimizations in similar domains for the purpose of improving performance and scalability.
5. Understanding of clustering and load balancing, including the ability to design and implement solutions that can improve the availability and scalability of the system.
6. Understanding of cyber security protocols and their application in the development and deployment of backend systems. This includes knowledge of best practices for securing systems, as well as the ability to identify and mitigate potential security threats.
7. Ability to implement CI/CD pipelines when needed. This includes an understanding of the various steps involved in creating, testing, and deploying code, as well as knowledge of the tools and technologies used to automate these processes.
8. Familiarity with tools such as NGINX or HAProxy and understanding how they can be used to improve the performance and scalability of the system.
9. Eagerness to learn and upgrade skills as per the demands of the product. This includes an ability to stay current with new technologies and best practices in the field, as well as a willingness to continuously improve one's own skills.
10. Proven experience in the industry and ability to work in a fast-paced environment. The candidate should have a solid understanding of the financial markets and the technology used to support them.
11. Strong problem-solving and analytical skills, ability to work independently and as part of a team. The candidate should be able to identify and solve complex problems and work effectively with others to achieve common goals.
12. Strong communication and interpersonal skills. The candidate should be able to effectively communicate with both technical and non-technical stakeholders, and work well in a team environment.

Expi with Node.js, Express, Feather JS
3rd party API integration knowledge
Database- MySql or NoSql

Kafka Client Integration with Nodejs

Redis integration using Nodejs

Roles and Responsibilities

Serve as an integrator between business needs and technology solutions, helping to create technology solutions to meet clients business needs. 

Defining systems strategy, developing system requirements, designing and prototyping, testing, training, defining support procedures and implementation. 

Perform accurate analysis and effective diagnosis of client issues and manage day-to-day client relationships at peer client levels. 

Desired Candidate Profile

• 1+ years of relevant technology consulting or industry experience 
•  Strong working knowledge of AEM/Digital Marketing Suite 
•  Java, J2EE strong knowledge in Web-centric applications 
• Experience with full lifecycle of application from requirement gathering to deployment.
• Make changes to AEM site content, assets, and workflow
• Designs and builds components, templates, dialogs, and workflows using the AEM architecture (Sling, CRX, OSGI, JCR)
• Diagnoses and solves technical problems related to content management such as search result accuracy, dynamic content linking, formatting, image scaling, internationalization, and personalization
• Works in an agile, rapid development and prototyping environment
• Strong Java programming foundation and experience with OSGi bundles
• Knowledge on workflows ,Sling servlet, REST, JSON, Lucene indexing.
• Exposure to Coral / Granite UI, Adobe UI customization is a must
• Working Experience with Sightly / Sling models.
• Willingness to travel offshore and onshore 
• Strong knack and willingness for adapting latest and greatest technologies to drive performance.
• Exceptionally good at document and explaining core technical processes.

Perks and Benefits

• A Silver Adobe Solution partner, AEM Specialized and Magento partner
• Get to work with a young and dynamic team.
• Get to experience Agile methodology for real.
• Flexi timings.
• Exposure to one of the most exclusive technology of the hour AEM, Magento
• A team that will support you when you want to take an initiative in the favour of the organization.