
Job Description – Business Process Manager
Position: Full-Time
Location: Work from Office Role at Phase 8 Mohali Punjab
About the Role
We are looking for a Process Manager to help us transform into a process-driven, BPO-style organization. The role focuses on building scalable systems, clear SOPs, and efficient workflows to manage multiple projects smoothly.
- Key ResponsibilitiesDesign and document end-to-end processes and SOPs for different functions.
- Build frameworks for scalable operations, similar to BPO setups like Teleperformance/eClerx.
- Ensure process compliance and quality control across teams.
- Implement basic performance metrics (KPIs/SLAs) to track efficiency.
- Support team training to ensure adoption of new processes.
- Requirements5–10 years of experience in process management, operations, or BPO/KPO setups.
- Strong skills in process design, documentation, and standardization.
- Good communication and change management abilities.
- Knowledge of tools for workflow and operations management is a plus.

Similar jobs
As the Senior Executive-Account Manager, you will be responsible for developing, implementing, and optimizing multi-channel lead generation campaigns to build a robust pipeline for our sales team. You will demonstrate market understanding of the Talent/Capability Development (learning/e-learning, custom learning, localization, and translation) services/produts and markets and will be adept at customer engagement. This role demands a candidate with analytical prowess to interpret data and drive decisions, coupled with strong collaboration skills to work effectively with sales and marketing.
Roles &Responsbilities -
- Lead Generation Strategy Development: Define and implement comprehensive lead generation strategies encompassing learning/e-learning, localisation, and translation services, aligning with overall sales and marketing objectives. This includes identifying target audiences, understanding their needs, and determining the most effective channels to reach them.
• Multi-Channel Campaign Management: Plan, execute, and optimize lead generation campaigns across various online and offline channels. This includes digital marketing (SEO/SEM, content marketing, social media marketing, email marketing, webinars, online advertising) and outbound activities (targeted outreach, industry events, networking).
• Content Strategy Collaboration: Work closely with the marketing team to develop compelling content that attracts and converts target prospects for learning/e-learning, localisation, and translation products/services.
• Marketing Automation and CRM Management: Utilize marketing automation platforms and CRM systems to manage lead generation processes, track campaign performance, nurture leads, and ensure seamless handoff to the sales team.
• Performance Monitoring and Analysis: Track, measure, and analyze the performance of lead generation campaigns using relevant metrics. Provide regular reports and insights to the sales and marketing teams, recommending optimizations for improved results.
• Collaboration with Sales: Work closely with the Sales Manager and sales team to understand their needs, ensure lead quality, and optimize the lead-to-opportunity conversion process for learning/e-learning, localisation, and translation products/services.
• Market Research and Competitive Analysis: Conduct ongoing market research to identify new lead generation opportunities, understand industry trends in learning/e-learning, localisation, and translation, and analyze competitor activities.
• Budget Management: Manage the lead generation budget effectively, ensuring optimal ROI on marketing and outreach activities.
• Vendor Management: Manage relationships with external vendors or agencies supporting lead generation efforts.
• Staying Updated: Keep abreast of the latest trends and best practices in lead generation, digital marketing, and sales enablement for learning/e-learning, localisation, and translation product/service-based industries.
Bachelor's degree in Marketing, Business Administration, or a related field.
Qualification and Experience -
• Minimum of 8-10 years of experience in pre-sales/lead generation, preferably in the learning/e-learning, localisation, and translation industry or a related technology sector.
• Proven track record of success in developing and executing lead generation strategies, preferably with experience in the B2B sector.
• Experience in generating leads for technology products, SaaS solutions, or service-based offerings is highly desirable.
• Familiarity with the learning/e-learning, localisation, and translation industries is a significant advantage.
• Strong understanding of digital marketing principles and channels.
• Experience with marketing automation platforms and CRM systems.
• Excellent analytical skills and the ability to interpret data to drive decisions.
• Strong project management and organizational skills.
• Excellent written and verbal communication skills.
• Ability to work independently and collaboratively within a team environment.
• Proactive, results-oriented, and data-driven approach.
• Willingness to travel as required by business.
• Deep understanding of AGILE methodologies and extensive experience working within a learning, educational technology, or complex content delivery environment.
JOB DESCRIPTION
Experience: 3-8 years
Wissen Technology is now hiring for a Java Developer - Mumbai with hands-on experience in Core Java, algorithms, data structures, multithreading and SQL. We are solving complex technical problems in the industry and need talented software engineers to join our mission and be a part of a global software development team. A brilliant opportunity to become a part of a highly motivated and expert team which has made a mark as a high-end technical consulting.
Required Skills:
- Exp. - 3-8 years
- Experience in Core Java and Spring Boot.
- Extensive experience in developing enterprise-scale applications and systems. Should possess good architectural knowledge and be aware of enterprise application design patterns.
- Should have the ability to analyze, design, develop and test complex, low-latency client- facing applications.
- Good development experience with RDBMS.
- Good knowledge of multi-threading and high-performance server-side development.
- Basic working knowledge of Unix/Linux.
- Excellent problem solving and coding skills.
- Strong interpersonal, communication and analytical skills.
- Should have the ability to express their design ideas and thoughts
We are looking for a Golang Developer to help build and scale our platform. This role involves designing high-performance distributed systems, building robust APIs and contributing to systems that handle real-time workflows at scale. You will own problems end to end, working closely with product, engineering and platform teams to build solutions that are reliable and scalable.
Responsibilities
- Develop new and enhance existing microservices, libraries, and features that form our B2B KYC platform.
- Create and document APIs, Queue Contracts to be consumed by other services.
- Work closely with the Product and Engineering Leads to implement features following best design principles and patterns.
- Participate in all phases of the development cycle plan, design, implement, review, test, deploy, document, and training.
- Help junior developers with best practices like TDD etc. and make sure their code meets the standards.
- Educate them continuously to improve overall team performance and work quality.
Requirements
- Development experience (3 to 6 years) preferably on GoLang and scripting skills.
- Bachelors/Masters in Computer Science or equivalent experience.
- Strong understanding of Computer Science fundamentals, software design principles, algorithms & design patterns.
- Interest and ability to quickly learn and ramp up on new languages and technologies.
- Ability to write understandable, reliable and testable code with minimum supervision.
- Distributed, highly available systems running at large scale.
- Distributed platforms which use Kafka, Elasticsearch, Cassandra or similar systems.
- Cloud environments (e. g., Docker, AWS, GCP, Kubernetes etc., ).
- Asynchronous programming patterns (e. g., GO Routines/Channels, Async Programming).
- Experience in CI/CD (Continuous Integration & Delivery), AGILE work environments.
- Ability to troubleshoot and solve issues on distributed systems.
Why join Zoop
- Work on high-scale, real-time systems that power critical identity and onboarding workflows for fast-growing businesses
- Take end-to-end ownership of meaningful engineering problems while building clean, scalable, production-grade systems
- Grow in a strong engineering environment with exposure to distributed systems, cloud-native technologies, and modern architectures
Communication - Excellent communication, presentation, and negotiation skills
Role: Application Developer Role Description: Design, build and configure applications to meet business process and application requirements.
Must have Skills: Oracle Project Portfolio Management Cloud, Oracle Fusion PPM Cloud, Project Fundamentals Cloud
Good to Have Skills: Oracle Financials, Grants
Job Requirements: 1: Responsibilities:
a: All tasks related to configurations, data import, data export and
customizations of Oracle PPM Cloud Project Fundamentals, Projects Costing, Projects Billing, Project Accounting
b: Consultant is responsible for gathering and analyzing business requirements.
c: Consultant may have to interact with the clients to better understand the product requirements or in case the design requires any kind of modifications.
d: Experience in analysis of source data in data migrations and report the same and able to create test plans based on analysis.
e: Experience and demonstrated proficiency with QA methodology, process, and deliverables.
2: Professional Experience:
a: Must have 4-7 years Cloud PPM experience/2 to 3 end to end implementation experience.
b: Should be strong on Oracle Project Accounting Project Costing, Project Billing Project Management under cloud environment.
c: Strong understanding of Projects functional flows
Good knowledge of PL/SQL for data querying & analysis
Candidate must have atleast 4 years of experience in core Performance Marketing.
● Candidates from D2C, e-commerce or FMCG industry are only applicable.
● Candidate should have handled large-scale paid media campaigns across Meta and Google Ads (experience with additional platforms is a plus).
● Candidate should have managed Marketing budgets effectively while monitoring key KPIs (CAC, ROAS, CTR, CR) and reporting performance metrics regularly
● Candidate should have handled the budget of campaigns in Crores.
● Candidate should have expertise in using tools such as GA4, Meta Ads Manager, and attribution platforms etc.
● Looking for Immediate Joiners to 30 days of Notice period candidates.
Job Description
We are looking for a Node.js Developer responsible for managing the interchange of data between the server and the users. Your primary focus will be the development of all server-side logic, definition and maintenance of the central database, and ensuring high performance and responsiveness to requests from the front-end. You will also be responsible for integrating the front-end elements built by your co-workers into the application. Therefore, a basic understanding of front-end technologies is necessary as well.
Responsibilities
Integration of user-facing elements developed by front-end developers with server side logic
Writing reusable, testable, and efficient code
Design and implementation of low-latency, high-availability, and performant applications
Implementation of security and data protection
Integration of data storage solutions (may include databases, key-value stores, blob stores, etc.)
Skills And Qualifications
Strong proficiency with JavaScript (or CoffeeScript depending on your technology stack)
Knowledge of Node.js and frameworks available for it (such as Express, StrongLoop, etc depending on your technology stack)
Understanding the nature of asynchronous programming and its quirks and workarounds
Good understanding of server-side templating languages (such as Jade, EJS, etc depending on your technology stack)
Good understanding of server-side CSS preprocessors (such as Stylus, Less, etc depending on your technology stack)
Basic understanding of front-end technologies, such as HTML5, and CSS3
Understanding accessibility and security compliance (Depending on the specific project)
User authentication and authorization between multiple systems, servers, and environments
Integration of multiple data sources and databases into one system
Understanding fundamental design principles behind a scalable application
1. Android Developer
Required Experience - 1-2yrs
https://www.linkedin.com/feed/hashtag/?keywords=location&highlightedUpdateUrns=urn%3Ali%3Aactivity%3A6696352518466863104">#Location : https://www.linkedin.com/feed/hashtag/?keywords=indore&highlightedUpdateUrns=urn%3Ali%3Aactivity%3A6696352518466863104">#surat
https://www.linkedin.com/feed/hashtag/?keywords=immediatejoiners&highlightedUpdateUrns=urn%3Ali%3Aactivity%3A6696352518466863104">#immediatejoiners preferred.
-
Ability to translate Wireframes and PSD Designs into functional web apps using HTML5, AngularJS, React , Node.js, and Mongo
-
Binding of UI elements to JavaScript object models
-
Creating RESTful services with Node.js
-
Architect scalable web architectures
-
Work in a cross-functional team to deliver a complete user experience
-
Create Unit and Integration tests to ensure the quality of code
-
Be responsive to change requests and feature requests
-
Write code that is cross-platform and cross-device compatible
-
Ability to wear many hats and learn new technologies quickly
💻 High configuration laptop will be provided (Minimum is 16GB)
🛑 No bond / No contract / No guarantee required
🛑 5 days a week
⏱ Flexible timing
🏠 WFH or Office or Both (Hybrid)
👨🏫👩🏫 1-on-1 mentorship, code review, automated builds, automated code reports, and many industry standards for delivering quality code.
💸 Up to 10k stipend during internship.
UI & UX Designer
Type: Internship / Full-Time
Location: Pune (Work From Home allowed until COVID-19 situation improves)
Experience: 0-1 Year
About FlytBase
https://flytbase.com/">https://flytbase.com
FlytBase is a Silicon Valley and Pune based startup, building the world's first internet of drones platform for deploying fully-automated and intelligent commercial drones at scale. FlytBase is led by a team of experts in robotics, computer science, AI/ML technologies, and is a global leader in drone automation. FlytBase Labs is based out of Pune, India.
About the position
We are looking for a UI/UX Designer to join our award-winning, talented team, building the next generation automated drone applications for our global customers. Ideal candidate gets to work in a highly collaborative, fast-paced, result-driven environment. Applicants must have substantial experience informing designs through critical design thinking, rationalizing for B2B systems, websites and mobile devices.
Responsibilities
-
Gather and evaluate user requirements in collaboration with product managers and engineers.
-
Quickly and iteratively create interaction flows, wireframes, and visual design mockups throughout the design process
-
Present design work to UX, Product, and Engineering teams, as well as stakeholders.
-
Develop and maintain detailed information architecture and design specifications
-
Illustrate design ideas using storyboards, process flows and sitemaps.
-
Design graphics user interface elements like menus, tabs and widgets.
-
Build page navigation buttons and search fields.
-
Develop UI mockups and prototypes that clearly illustrate how sites function and look like.
-
Create original graphic designs (e.g. images, sketches, and tables).
-
Prepare and present rough drafts to internal teams and key stakeholders.
-
Identify and troubleshoot UX problems (e.g. responsiveness).
-
Conduct layout adjustments based on user feedback.
-
Adhere to style standards on fonts, colors, and images.
Requirements
- A portfolio of UI/UX design work for both web and mobile platforms.
- Collaboration: Work with individuals of varying roles, skill sets, and backgrounds
- Domain knowledge: Understanding UX fundamentals & technology
- Initiative: A bias toward action, even on items not explicitly within your direct responsibility
- Rational creativity: Ability to think way outside the box, and then dial in on what is feasible
- Communication: Written/verbal storyteller; can present to multiple audiences
- Empathy: Ability & desire to truly get to know your user’s pain points
- Resiliency: Comfortable with ambiguity, failing in a safe environment and getting out of your comfort zone
- Attention to detail: You absolutely sweat the small stuff
- Curiosity: A hunger to grow and learn new things
- Advocacy: Strong support and appreciation for Enterprise Design Thinking and the importance of the user.
Skill(s) required
- Prototyping, UX design, UI design, User Research, Wireframing, Illustration
Perks
-
Fast-paced Startup culture
-
Hacker mode environment
-
Enthusiastic and approachable team
-
Professional autonomy
-
Strong meritocracy
-
Zero bureaucracy
-
Company-wide sense of purpose
-
Flexible work hours
-
Informal dress code
- Culture that promotes challenging oneself & continuous improvement. End-to-end Ownership given to team members.











