Business Process Manager

Key Responsibilities

1. Material & Production Quality Control

 Inspect incoming façade materials (aluminum profiles, glass, brackets, sealants,

fasteners, etc.) for compliance with approved specifications.

 Monitor façade fabrication processes, including cutting, machining, assembly, and

glazing to ensure adherence to quality standards.

 Verify proper calibration and operation of machinery used in façade production.

 Conduct in-process and final inspections of façade panels and units.

2. Installation Site Quality Control

 Inspect façade installation on-site, ensuring alignment, fixing, sealing, waterproofing,

and thermal insulation meet approved drawings and method statements.

 Monitor installation tolerances, anchorage systems, and structural safety

requirements.

 Identify non-conformities at the site and ensure corrective actions are implemented.

3. Testing & Compliance

 Conduct or supervise façade-related tests such as water penetration tests, air

infiltration tests, structural load tests, adhesion tests, and visual inspections.

 Ensure compliance with project specifications, international standards (ASTM, BS,

EN, ISO), and local building regulations.

 Prepare and maintain test reports, inspection checklists, and NCRs (Non-

Conformance Reports).

4. Documentation & Reporting

 Maintain detailed QC documentation including ITPs (Inspection & Test Plans), MIRs

(Material Inspection Requests), WIRs (Work Inspection Requests), and QC daily

logs.

 Support QA/QC Manager in compiling QA documentation for project handover.

 Track and follow up on corrective actions and improvements.

5. Coordination & Communication

 Coordinate with production supervisors, site engineers, project managers, and

subcontractors regarding quality issues.

 Participate in quality meetings, site inspections, and audits.

 Provide technical guidance and training on quality procedures for façade works.

Qualifications & Skills

Education

 Diploma or Bachelor’s Degree in Civil Engineering, Mechanical Engineering,

Architecture, or related field.

Experience

 2–7 years of experience in façade QC, curtain wall systems, cladding, or

aluminum/glass fabrication.

 Knowledge of façade materials, production processes, and installation techniques.

Technical Skills

 Familiarity with quality standards: ASTM, EN, BS, ISO.

 Ability to read engineering drawings and façade shop drawings.

 Knowledge of QA/QC procedures, ITPs, and NCR management.

 Understanding of façade testing procedures.

Roles and Responsibilities:

Good written skills

Basic knowledge of Off Page and On-Page SEO, Social Media Optimization (SMO) and Content Writing

Knowledge in Guest Post Outreach

Assisting with blog content

Should be result orientated

Required Experience, Skills and Qualifications

Skills: Proficient Written & Verbal Communication Skills in English

Qualifications: Any Graduate

Basic understanding of SEO principles and digital marketing. 

Must have Laptop

Add.:- Building No. 14, 4th Floor, Lane No. 3, Bharat Nagar, New Friends Colony, New Delhi, Delhi 110025

• Need to Understand the product and features, to demonstrate them to the end users.
• Sound knowledge of Java and SQL
• Need to Analyze and Resolve the Product-specific queries, MySQL.
• Consistently Deliver the customer requirements.
• Engage with the Development team and manage the progress of cases.
• Should be able to cope with a high-pressure work environment.
• The working model will be 24X7.

Must require

• Good Communication both verbal and written
• Analytical skills
• Team player

JD:

• Experience in maintaining Oracle Exadata, RAC, and Administration of Oracle Multitenant Architecture.
• Implemented below Exadata new features like Smart scan, Flash cache, flash log, IORM, Storage indexes
• Using CellCli or dcli to manage Exadata storage server objects.
• Monitoring cell disk, grid disk, cell flash cache, flash disk
• Configured dcli between cell nodes and database nodes.
• Monitoring Exadata storage servers with cell metrics alerts and active requests.
• Migrating legacy database to Exadata.
• Experience in Exadata patching
• Experience in RAC along with new features like Flex ASM and Flex cluster.
• Resolve the issues like replace damaged physical disk or Flash disk.
• Installing & configuring Oracle Cluster ware & Database Software for Oracle 12c and 19c.
• Extensive Knowledge on Oracle Multitenant Architecture 12c and 19c.
• Experienced in Oracle installations, upgrades, migration, cloning, designing logical/physical architecture
• Database Refresh using Data pump.
• Expertise in Database upgrades, patching for standalone & RAC databases.
• Experienced in Database Point in Time Recovery.
• Enforcing security by creating roles, granting system and object privileges on the Tables, and stored procedures with DBA concepts.
• Knowledge on oracle enterprise management
• Implementation of db compression using Exadata HCC
• Running ExaCheck reports monthly 
• Implementing smart flash cache, enabling flash cache write back
• Hardware changes , flash disk, griddisk and DIMM replacements
• Working knowledge on managing NFS mount points.
• ZFS share creation
• Huge pages setting

Job Description:

 Contact Center – Process Associate

Contact Center Agent Job Responsibilities:

• Managing a team that obtains client information by answering telephone calls; interviewing clients; verifying information.
• Determines eligibility by comparing client information to requirements.
• Informs clients by explaining procedures; answering questions; providing information.
• Maintains communication equipment by reporting problems.
• Maintains and improves team quality results by adhering to standards and guidelines, recommending improved procedures.
• Updates job knowledge by studying new product descriptions; participating in educational opportunities.
• Accomplishes team and service delivery mission by completing related results as needed.
• Team performance reporting and management

Work Hours:

• Should be flexible

Location: Kolkata

Qualifications / Skills:

• Verbal communication
• Phone skills & Listening
• Reporting & Data entry skills
• Informing
• Customer focus
• Customer service
• Attention to detail
• Professionalism
• Multi-tasking

Band: A3

Education, Experience

• University/college degree is an asset
• Previous customer service experience of 1 years to 2 years, especially in Voice process.

Position – A4 (Senior Associate) – Multiple Positions

Experience – 3 to 5 Years

Skillset – Helpdesk, Contact Center, Inbound Calls, Outbound Calls, Call Center, ETC.

Salary Range – Max 3.25 LPA

Location – Kolkata

Notice Period – Immediate or Max 30 days

SPOC – Arnab Sarkar

Job Description:

  Contact Center – Senior Associate

Contact Center Agent Job Responsibilities:

• Managing a team that obtains client information by answering telephone calls; interviewing clients; verifying information.
• Determines eligibility by comparing client information to requirements.
• Informs clients by explaining procedures; answering questions; providing information.
• Maintains communication equipment by reporting problems.
• Maintains and improves team quality results by adhering to standards and guidelines; recommending improved procedures.
• Updates job knowledge by studying new product descriptions; participating in educational opportunities.
• Accomplishes team and service delivery mission by completing related results as needed.
• Team performance reporting and management

Work Hours:

• Should be flexible

Location: Kolkata

Qualifications / Skills:

• Verbal communication
• Phone skills & Listening
• Reporting & Data entry skills
• Informing
• Customer focus
• Customer service
• Attention to detail
• Professionalism
• Multi-tasking

Band: A4

Education, Experience

• University/college degree is an asset
• Previous customer service experience of 3 years to 5 years, especially in Voice process.

Zazzy is an interactive design and technology studio making things that engage people in new and interesting ways. We've done it for multinational brands, Y Combinator companies and fledgling startups.

A team of creatives, misfits and ardents helping brands bring the best experience possible for their audience.

We are looking for a talented, kind, & thoughtful UI Designer to join us. As one of the earliest members at Zazzy, you'll get to work on one of the most interesting, challenging and impactful challenges.

We are looking for someone equally comfortable taking the lead on a single project and having a support role on many. Someone who'd be one of us — a real part of our team!

How you will contribute:

• Execute wireframes into UI design
• Present design decisions to the stakeholders that are backed up by design principles
• Execute UXD to visually appealing interfaces
• Designing web & mobile application interfaces
• Creating beautiful as well as functional UI and giving wings to UX

A little bit about you:

• You have had a previous experience with at least two years in UI design or visual design
• You demonstrate excellent interpersonal communication skills
• You are a clear and effective presenter
• You welcome critics and have learn & grow attitude.
• You're always curious to learn more and question the decisions.

Perks:

• Work with good people and exciting projects.
• Work out of a super cool office or remote if you want. (We prefer at least two days a week in the office.) 
• Work hard, party harder.
• Casual startup environment.
• Chance to work on some amazing in-house products.
• Ample room for all kinds of design experiments and growth.
• Health insurance
• Profit sharing

• PHP Web Development experience - Core PHP and PHP frameworks.
• Strong knowledge of PHP web frameworks {such as Laravel, Yii, etc depending on your technology stack}
• Should have positive and adaptive behavior. Strong knowledge of the common PHP or web server exploits and their solutions
• Basic understanding of front-end technologies, such as JavaScript, HTML5, and CSS3
• Understanding client requirements & functional specifications
• Developing and maintaining dynamic websites and web applications
• Ensuring foolproof performance of the deliverable
• Must be proficient in PHP, MySQL, CSS, HTML, JavaScript, AJAX, XML
• Experience with Joomla, WordPress, Drupal, Magento would be added advantage.
• Must have the capacity to work independently and as a part of a team
• Eager to learn new web technologies

Role : Senior Software Engineer/Software Engineer

Experience : 1-2 Year(s)/2-4 Year(s)

Location : Bangalore

Education : B. Tech(CSE)/similar field of study/equivalent practical experience

Minimum qualifications:

• Software development experience in one or more general purpose programming languages.
• Experience working with two or more from the following: 
• Mobile Application Development
• Distributed Computing
• Machine Learning
• Image Processing
• Developing Large Software Systems
• Working proficiency and communication skills in verbal and written English

Preferred qualifications:

• Master’s degree, further education or experience in engineering, computer science or other technical related fields.
• Understanding of agriTech domain and application of technology in farming
• Interest and ability to learn other coding languages as needed.