
Job Description – Business Process Manager
Position: Full-Time
Location: Work from Office Role at Phase 8 Mohali Punjab
About the Role
We are looking for a Process Manager to help us transform into a process-driven, BPO-style organization. The role focuses on building scalable systems, clear SOPs, and efficient workflows to manage multiple projects smoothly.
- Key ResponsibilitiesDesign and document end-to-end processes and SOPs for different functions.
- Build frameworks for scalable operations, similar to BPO setups like Teleperformance/eClerx.
- Ensure process compliance and quality control across teams.
- Implement basic performance metrics (KPIs/SLAs) to track efficiency.
- Support team training to ensure adoption of new processes.
- Requirements5–10 years of experience in process management, operations, or BPO/KPO setups.
- Strong skills in process design, documentation, and standardization.
- Good communication and change management abilities.
- Knowledge of tools for workflow and operations management is a plus.

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Location : Gurugram, India (Immediate Joining)
Key Responsibilities :
- Design and build advanced mobile apps for Android & iOS using Flutter. Collaborate with UI/UX designers to create intuitive user interfaces.
- Integrate REST APIs and third-party services into apps.
- Write clean, maintainable code and perform tests for robustness.
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- 3+ Years of experience in Flutter app development.
- Proficient in Dart with strong object-oriented programming skills. - Experience with Android/iOS mobile development (native or cross-platform).
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Key Responsibilities:
· Drive B2B sales strategy, focusing on enterprise clients and long-term engagements.
· Utilize LinkedIn, Sales Navigator, email campaigns, and networking platforms to identify and connect with decision-makers.
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· Handle client interactions, negotiations, and closures with professionalism.
· Prepare and review proposals, pitch decks, RFP responses, and sales documents.
· Identify new business opportunities, partnerships, and unexplored markets.
· Train, mentor, and motivate the sales team to adopt new and effective approaches.
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Required Skills & Qualifications:
· 7–8 years of experience in Business Development, Sales, and Team Management in the IT industry.
· Proven track record in B2B sales, client handling, and large deal closures.
· Expertise in LinkedIn, Sales Navigator, and other lead generation tools.
· Strong experience in preparing business proposals, presentations, and sales documentation.
· Excellent leadership, communication, and interpersonal skills.
· Ability to innovate new sales approaches and strategies for market expansion.
About the company
KPMG International Limited, commonly known as KPMG, is one of the largest professional services networks in the world, recognized as one of the "Big Four" accounting firms alongside Deloitte, PricewaterhouseCoopers (PwC), and Ernst & Young (EY). KPMG provides a comprehensive range of professional services primarily focused on three core areas: Audit and Assurance, Tax Services, and Advisory Services. Their Audit and Assurance services include financial statement audits, regulatory audits, and other assurance services. The Tax Services cover various aspects such as corporate tax, indirect tax, international tax, and transfer pricing. Meanwhile, their Advisory Services encompass management consulting, risk consulting, deal advisory, and other related services.
Job Description
Position: SAP S4 HANA
Education Qualification: CA OR MBA in Finance
Experience:
- 8-12 years of experience as an accountant in NON- Financial services sector (Should not be financial services, ideally manufacturing, can be other services)
- 2-5 years of minimum experience in the SAP S4 HANA
- Financial services sector experience- DO NOT APPLY PLEASE
Location: Bangalore, Gurgaon, Mumbai
CTC: 25-40 LPA pa, commensurate with experience
Skill requirement
- Proven experience in ERP implementations (SAP ECC, SAP S/4 Hana, Oracle EPBCS, Oracle fusion)
- Strong expertise in finance modules (R2R, FA,AR,AP, Project Accounting, Costing, Margin Analysis)
- Experience with emerging technologies are (RPA, AI) and EPM tools (SC/Anaplan, One stream, Oracle PBCS)
- Outstanding analytical and communication skills
- FICO certification would be an advantage
- Experience in managing large scale finance transformation projects
- Strong project management skills with a focus on delivering high quality results
- Ability to work in a fast-paced dynamic environment
- Excellence stakeholder management and relationship building skills
- Proficiency in data analytics and advanced data analytics tools
- Experience with cloud-based finance solutions
- Knowledge of regulatory and compliance regulation in finance
- Ability to adapt to different industries and remain current on economic developments
Responsibilities
- Lead the implementation of SAP S/4HANA from inception to completion.
- Collaborate with cross-functional teams to define project scope, goals, and deliverables.
- Develop and manage project plans, timelines, and budgets.
- Ensure successful integration of SAP S/4HANA with existing financial processes and systems.
- Provide expert guidance on best practices for all accounting related processes.
- Conduct training sessions and workshops for end-users to ensure smooth adoption of new tools.
- Monitor and report on project progress, identifying and mitigating risks as needed.
- Work closely with stakeholders to gather requirements and translate them into technical specifications.
- Drive continuous improvement initiatives to enhance financial reporting and consolidation processes.
- Stay updated on industry trends and emerging technologies in finance transformation.
About Crayon Infotech:
Crayon Infotech is a fast-growing digital solutions company specializing in mobile app development, web development, UI/UX design, and digital marketing. We work with startups and enterprises to deliver cutting-edge technology solutions. We believe in innovation, collaboration, and quality execution.
Job Summary:
We are looking for a dynamic and result-oriented Inside Sales Executive to join our team. The ideal candidate will be responsible for lead generation, client engagement, pitching our services, and converting prospects into customers. You should have strong communication skills and the ability to understand client requirements.
Key Responsibilities:
- Generate leads through calls, emails, LinkedIn, and online platforms.
- Understand client needs and present appropriate service offerings (Mobile Apps, Websites, UI/UX, etc.).
- Follow up on leads and maintain a strong pipeline.
- Schedule client meetings and demos for the Business Development team.
- Work closely with marketing and technical teams to align sales strategies.
- Maintain CRM tools and prepare weekly/monthly reports.
- Meet and exceed monthly and quarterly sales targets.
Required Skills:
- 1–5 years of experience in Inside Sales, preferably in IT or digital services.
- Excellent verbal and written communication skills.
- Strong persuasion and negotiation skills.
- Proficient in MS Office and CRM tools.
- Self-motivated and goal-oriented approach.
- Ability to handle multiple tasks and thrive in a fast-paced environment.
· Problem-Solving Skills, should be able to convert Idea on Paper to Code
· Bachelor’s degree in computer science or related field, or equivalent professional experience.
· 0 - 4 years of database experience (Oracle SQL, PL/SQL)
· Proficiency in Oracle, with Hands-on experience in database design
· Creation & implementation of data models.
· Strong experience with Oracle functions, procedures, triggers, packages.
· Willing to learn, grasp & quickly adapt needed cutting-edge tools & technologies in shorter timeframe.
· Should be able to write basic Procedures & Functions.
- Provide insights based on data to business teams
- Develop framework, solutions and recommendations for business problems
- Build ML models for predictive solutions
- Use advance data science techniques to build business solutions
- Automation / Optimization of new/existing models ensuring smooth,timely and accurate execution with lowest possible TAT.
- Design & maintenance of response tracking, measurement, and comparison of success parameters of various projects.
- Ability to handle large volumes of data with ease using multiple software like Python ,R etc
Experience in modeling techniques and hands on experience in building Logistic regression models, Random Forrest, K-mean Cluster, NLP, Decision tree, Boosting techniques etc
- Good at data interpretation and reasoning skills
Interview Rounds:
Key Competencies :
- Own and implement features used by large customers like Truecaller, Mozilla, Zomato, Netflix, etc.
- Performance, Security and Usability goals are in DNA.
- Full ownership and accountability of Microservices which includes day-to-day operations and maintenance.
- Business and technical Metric definitions and reviews.
- Drive CI & CD Evaluate technologies and development stacks for API-based platform which scales to 100,000 transactions per second.
- Perform push-button deployments of any version of the software to any environment on demand.
- Design and build web apps that are scalable and puts user experience front and center.
- Develop modular UI components for company-wide reuse.
- Evolve a common design language for UI across apps.
- Establish and advocate front-end coding guidelines.
- Meld UX and great-looking UI while keeping excellent code quality.
- Own end-to-end life cycle of the product from requirement analysis, design, development, test, release, and maintenance.
- Develop reusable tools/libraries
- Identify opportunities for automation and collaboration points.
- Continuously improve cycle time, throughput, and code quality.
- Continuously improve value-adding-activities/non-value-adding activities ratio.
Skills Required::
- 4 - 6 years of experience in large-scale distributed systems.
- Proficient in Python/Golang/Java/ http://node.js/">Node.js
- Understanding of CSS, Advanced Javascript, http://vue.js/">Vue.js, http://react.js/">React.js, and other web technologies.
- Understanding of Rest based API Architecture
- Writing high-performance, reliable and maintainable code.
- Excellent microservices pattern understanding.
- Ability to define cross-core contracts and bring them to closure through collaboration.
- Good knowledge of database structures, theories, principles, and practices.
- Experience working with AWS components [EC2, S3, RDS, SQS, ECS, Lambda].
- Analytical and problem-solving skills
- Good aptitude in multi-threading and concurrency concepts.
- Working knowledge of Git and proficiency with at least one build server: Jenkins/Travis/Bamboo.
- Good to have a telecom background
What You’ll Do
- Experience working in eCommerce industry managing high volume applications with an experience of 7 yrs or more.
- Expertise in application development with IBM (Sterling) Order Management Fulfillment Suite with a minimum of 4 to 5 yrs of experience.
- Implementation Experience in Sterling order management with versions greater than 9.0 is preferred. Experience in XML, XSD, SOAP and REST services.
- Expertise in at least one application server; Websphere MQ or JBoss or Weblogic.
- Subject matter expertise in building large-scale retail B2C web applications using Supply Chain and Logistics Systems.
- IBM Sterling Order Management System Configuration Deployment Toolkit (Sterling CDT), Global Inventory Visibility. Caching technologies is a plus.
- Comprehensive SDLC experience including strong design skills use of UML, patterns.
- Agile and waterfall implementation principles and practices.
- Use of version control management such of SVN, CVS, or GIT.
- Production environment deployment and maintenance.
- Provide support in troubleshooting / investigations pertaining to the order management systems.
- Respond quickly to critical requests.
- Ability to analyze and design data model. Solid hands-on understanding of DB for the Web environment.
- Performance tuning and optimization for scalability and high availability.
- Upgrading experience on IBM Sterling Order Management System to 9.3 or higher is a plus.
- Experience working on Omni Channel Implementations with IBM Sterling OMS is a plus.
- Exposure towards Cassandra is a plus.
What You Know
- Set your ECommerce skill set to work, helping to execute business requirements into specific systems, applications, or processes in business-to-consumer (B2C) environments.
- Showcase your in-depth technical knowledge and functional knowledge in IBM Sterling OMS building confidence at client place.
- Train and guide new team members on Sterling technical and business concepts.
- Able to support in design or POC s to solve business problems in IBM Sterling OMS for new client initiatives.
- Should be excited to work on projects that require both Sterling and Java/J2ee.
- Build services around Sterling using Java, Rest and SOAP web services. Should be very strong in core Java.
- Should be having fair idea in building unit tests around the code implemented.
- Knowledge on continuous integration is needed.
- You will also ensure that the organization's implementations meet the scalability and reliability required for eCommerce operation, as well as analyze and optimize database and core commerce functions for maximum performance.
Education
- Bachelor’s / Master’s degree in specific technical fields like computer science, math, statistics preferred; or equivalent practical experience









