
Job Description – Business Process Manager
Position: Full-Time
Location: Work from Office Role at Phase 8 Mohali Punjab
About the Role
We are looking for a Process Manager to help us transform into a process-driven, BPO-style organization. The role focuses on building scalable systems, clear SOPs, and efficient workflows to manage multiple projects smoothly.
- Key ResponsibilitiesDesign and document end-to-end processes and SOPs for different functions.
- Build frameworks for scalable operations, similar to BPO setups like Teleperformance/eClerx.
- Ensure process compliance and quality control across teams.
- Implement basic performance metrics (KPIs/SLAs) to track efficiency.
- Support team training to ensure adoption of new processes.
- Requirements5–10 years of experience in process management, operations, or BPO/KPO setups.
- Strong skills in process design, documentation, and standardization.
- Good communication and change management abilities.
- Knowledge of tools for workflow and operations management is a plus.

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Key Responsibilities
- Achieve and exceed monthly and quarterly sales targets for Zoho products and implementation services.
- Generate and qualify leads through outbound calls, emails, LinkedIn outreach, and partner networks.
- Conduct product demos, client consultations, and needs assessments to identify the right Zoho solutions for each client.
- Collaborate with the implementation team to create proposals, pricing plans, and customized packages.
- Build and maintain strong client relationships to drive repeat business and referrals.
- Follow up diligently on leads, manage the sales pipeline, and ensure timely closure of deals.
- Stay up to date with Zoho product updates, new releases, and implementation capabilities.
- Prepare regular sales reports, forecasts, and insights for management.
Requirements
- Proven track record in B2B SaaS or software sales (Zoho experience preferred).
- Excellent communication and presentation skills.
- Strong negotiation and closing abilities.
- Self-motivated and target-oriented — willing to “do what it takes” to close deals.
- Ability to understand client pain points and map them to Zoho solutions.
- Comfortable using CRM systems (Zoho CRM experience is a plus).
- Bachelor’s degree in Business, Marketing, or related field (preferred).
- Proficiency in Angular (v8+) and TypeScript.
- Strong knowledge of HTML5, CSS3, and JavaScript/ES6+.
- Hands-on experience with RxJS for reactive programming.
- Experience with state management libraries like NgRx or similar.
- Familiarity with RESTful APIs and JSON data structures.
- Understanding of authentication and authorization mechanisms (OAuth, JWT).
- Experience with Angular CLI for project setup and management.
- Proficiency in browser developer tools for debugging.
- Strong experience with Jasmine, Karma, or other testing frameworks.
- Familiarity with build tools like Webpack or Vite.
Key Responsibilities :
- Design, develop, and maintain applications using Java and Kotlin
- Write clean, scalable, and efficient code
- Build and consume RESTful APIs and microservices
- Participate in all phases of the software development lifecycle
- Work with databases like MySQL, PostgreSQL, or MongoDB
- Collaborate with cross-functional teams including Product, QA, and DevOps
- Conduct unit testing and assist in code reviews
- Troubleshoot and debug applications
- Ensure application performance, security, and scalability
Required Skills :
- Strong programming experience in Java (Core/Advanced)
- Experience in Kotlin
- Solid understanding of OOP concepts, design patterns, and data structures
- Experience with frameworks such as Spring Boot, Ktor, or Android SDK
- Proficient in building and consuming RESTful APIs
- Familiarity with Git, JIRA, and CI/CD tools
- Basic knowledge of unit testing frameworks like JUnit or Mockito
Role :- AVP / VP – Institutional Sales : FII Desk
About Company :-
We pride ourselves in being a one stop Investment bank for all financial needs of growth oriented mid- market companies. With our domain expertise and thought leadership, we have been able to offer best solutions to our clients, thus partnering their growth and establishing long term relationship. Our Businesses include – Investment Banking, Capital Markets, Fixed Income, , Institutional Equities, Insurance, Portfolio Management Services, & Wealth Management.
This role reports to the Director - Sales/Head
Location - Mumbai
Job Description :-
• Robust understanding of long-only products along with Quant based trading ideas.
• Person should be able to confidently pitch stock ideas to buy side fund managers and resolve their queries if any. Further the incumbent will be responsible for locating potential empanelment targets through market research and follow up to convert into business relationships.
• Client Segment: Hedge Funds, Sovereign Wealth Funds, Pension Funds, Insurance Comapies & Family offices.
• Geography: Asia / EMEA / Europe
Requirement :-
• About 4‐6 years of experience in the industry in relevant domain.
• At least 2-3 years of experience in FII Sales
• MBA from a reputed college with proven academic track record.
• Ability to take up challenges and work in a fast growth environment.
• Socially confident individual who is comfortable in meeting new people.
• Follows up on commitments to clients and keeps them updated constantly.
• Displays solution centric approach and attitude at all times.
• Ability to comfortably interact with senior management, vendors and various other stakeholders and should be able to articulate his/her views well.
• Possesses project management skills to deliver key results within timelines.
Industry -Media and entertainment
DUTIES & RESPONSIBILITIES:
Intake, Ideation and Planning
Should have the smartness and presence of mind to provide on the spot solutions to the business owners objections and concerns as well as to be able to Pivot from a prepped position basis the conversation
o Establish relationships with new and niche Clients to expand our reach.
o Monitor trends and analytics to make product and pricing suggestions for our clients.
o Maintain strong relationships with our existing partner to understand how we can help them grow while also knowing which product offers and price best fit their model.
Generate new business leads and build relationships.
Significant interaction with clients, both face-to-face, online and over the telephone.
Identify business opportunities through research of specific industry or market.
Understand customer’s business needs and gather product knowledge to meet those needs.
Providing support to customers, offering clear advice and solutions wherever possible.
Ensuring high quality of service by developing a thorough and detailed knowledge of brand specifications.
Meeting sales targets set by management and contributing to team targets.
Able to take responsibility and work on flexible basis.
Maintain all sales activities & dashboard.
Client Servicing-
On time revert to client on briefs/proposals.
Post evaluations for all campaigns.
Objection handling.
Trade Marketing activities to be suggested to enhance revenue optimization.
Build and maintain business relationships with key clients and agencies.
Inter department co-ordination #DhunBadalKeTohDekho.
Work closely with the programming team and BIG solutions for creative ideas for the clients.
Ensure sales entitlements are as per the programming guidelines.
o · Seek assistance from marketing and content planning teams for key client pitches.
Required Qualifications and Skills-
MBA or a Post Graduate – Minimum 4 years work experience is mandatory.
Excellent communication skills, confident, enthusiastic, attention to detail, creative.
Result Oriented and Capacity to operate in a growth environment that is increasingly competitive.
Set the highest ethical and professional standards.
Comfortable with change.
- Linux OS administrator
- Experience with WHM / Cpanel
- Experience working on MS Azure.
- Experience with handling domain names and registrars
- Experience with backups
- Knowledge of cloud and dedicated computing
- Experience in setting up OS, Web server (Apache), App server (Tomcat) and its management
- Knowledge of Data security and have implemented OS security measures, deployment of security patches/ upgrades
- Knowledge of networking and cloud technologies
- Deployment of software releases, release management
Thane Location
Freshers can also apply
Salary + Incentives
US Shift
MON FRIDAY Working
Sat - Sun fix off
The District Sales Manager will oversee sales activities within a defined territory and manage sales representatives and distributors.
Responsibilities:
- Trains sales representatives and distributors in assigned territory.
- Organizes sales schedules of assigned staff.
- To act like a bridge between the company and distributor with providing stock reports and product inventories.
- Conducts performance evaluations that are timely and constructive.
- Handles disciplinary action against employees as needed and in accordance with company policy.
- Mostly to coordinate with Sales executives from his assigned district.
- Sales the company’s products in an assigned territory.
- Monitors existing accounts and regularly communicates with primary contacts for the account.
- Works to establish new accounts in the territory.
- Works toward increasing sales growth in the territory at an established rate determined by Company.
- To provide map coordinates and beat plans.
- Performs other related duties as assigned.
Required Skills/Abilities:
- Ability to build and maintain business relationships with clients.
- Excellent verbal and written communication skills.
- Excellent management and leadership skills.
- Excellent time management skills.
- Ability to multitask and complete work while traveling.
- Thorough knowledge of territory, market, and clients.
- Excellent problem-solving skills.
- Proficient in Microsoft Office Suite or related software.
- Organized with attention to detail.
Education and Experience:
- Bachelor’s degree in any domain.
- 3-4 years of core field sales/ marketing experience required.
CTC- 15 - 30k p.m.
server side technologies to the limits. You will work with our team of talented engineers to design and build the next generation of our mobile related applications.
Node.JS
StartUp Experience









