
🧾 Job Description – Technical Writer
Position Title: Technical Writer
Department: Business Solution Group
Reports To: BSG Head
Location: Onsite (Mumbai)
Employment Type: Full-time
Role Summary
We are looking for a detail-oriented Technical Writer who will be responsible for creating, curating, and maintaining high-quality technical documentation for our products, APIs, integrations, and deployment guides. The ideal candidate will collaborate with engineering, product, QA, and customer support teams to translate complex technical concepts into user-friendly content for internal and external stakeholders.
Key Responsibilities
● Create and maintain detailed technical documentation including:
○ API guides (Swagger/OpenAPI)
○ Product manuals
○ Integration documents
○ Deployment & configuration guides
○ Architecture diagrams and functional flows
● Collaborate with engineering and product teams to understand features, flows, and business logic
● Coordinate with SMEs (developers, QA, infra) to extract technical insights
● Own version control of documents for each release or sprint
● Maintain documentation repository (e.g., Confluence, GitHub, Notion)
● Ensure all customer-facing documents are reviewed and approved before release
● Translate engineering JIRA tickets and release notes into readable, structured release documentation
● Align documentation structure with ISO/Infosec and compliance audit requirements
● Proofread and review documents for grammar, formatting, and consistency
● Create templates and documentation standards to be followed across teams
Required Skills & Qualifications
● 3–5 years of experience as a Technical Writer, preferably in software, fintech, or BFSI
● Strong command of English language (grammar, structure, clarity)
● Experience in creating API documentation (Swagger/OpenAPI/Postman)
● Proficiency in documentation tools like MS Word, Confluence, Markdown, Google Docs, etc.
● Basic understanding of software development life cycle (SDLC) and Agile
● Ability to read/understand code snippets and translate technical details clearly
● Ability to handle multiple priorities
● Familiarity with versioning tools (Git), JIRA, and RESTful APIs
● Bachelor’s degree in English, Technical Communication, Engineering, or related field
Nice to Have
● Experience in documenting cloud-based SaaS systems
● Exposure to fintech/banking APIs and workflows
● Knowledge of JSON, YAML, and Postman collections
● Working knowledge of video-based documentation or walkthroughs

Similar jobs
Key Responsibilities:
- Provide SAP application support across incidents, changes, problems, and enhancements
- Ensure SLA adherence, ticket quality, status reporting, and escalation management
- Lead client discussions and collaborate with onsite/offshore teams
- Contribute to knowledge sharing (KSS) and COE initiatives
- Support continuous improvement and optimization activities
Required Skills (Any One Track):
MTD Move – SAP MM/IM: SAP MM-IM, Procurement, Inventory Management, LIV, ERS, Batch/Serial Management, MM-FI/SD integration
OR
MTD Make – SAP PP/QM: PP & QM configuration, MRP, Production/Process Orders, MTO/MTS, Quality Management, cross-module integration
Preferred:
SAP S/4HANA certification | Exposure to ALE/IDOC | Tools: ServiceNow, Solution Manager, Jira
Job Description – Magento Developer
We are looking for a Magento Developer responsible for Magento 2 related projects, and as we are a Magento extension development company, you must have knowledge of Magento 2 extensions development. You should have developed public or private extensions will be a plus.
Responsibilities:
- Develop Magento Extensions, debug and update.
- Work on Customization, Upgrade, Performance optimization, and other Magento services.
- Work on Magento Projects.
- We can give you the Extension support responsibilities too.
- Train new PHP developers for Magento developments from scratch.
Requirements:
- Strong knowledge of PHP and Magento 2.
- Magento 2 Extension development experience.
- Understanding the fully synchronous behaviour of PHP.
- Understanding of MVC design patterns.
- Basic understanding of front-end technologies, such as JavaScript, HTML5, and CSS3.
- Knowledge of object-oriented PHP programming.
- Understanding accessibility and security compliance.
- Strong knowledge of the common PHP or web server exploits and their solutions.
- Understanding fundamental design principles behind a scalable application.
- User authentication and authorization between multiple systems, servers, and environments.
- Integration of multiple data sources and databases into one system.
- Inventory API, payment, shipping API, web API, ERP Integration knowledge is a plus.
Hands-on experience in Autosar methodologies and workflows.
• Sound understanding of embedded SW development using C on 32/64 bit microcontrollers.
• Experience in at least one of microcontroller architectures: Renesas RH family, Tricore or PowerPC architecture.
• Automotive Product Development Process knowledge (ASpice, ISO26262)
• Experience in one or more of Autosar BSW Modules stacks.
• Autosar based SWcs development in any domain of cluster, ADAS and IVI system.
• Com stack (FlexRay, CAN, LIN, Ethernet) / Memory Stack/ Diagnostic stack/ OS, Wdg, other services.
• Working knowledge on AUTOSAR ECU software architecture
• Understand the various features provided by AUTOSAR BSW modules and configure BSW modules in Davinci Configurator or similar tools
• Understand the AUTOSAR application (SW-C) configuration and the interaction of AUTOSAR applications (SW-C) with the underlying BSW modules
• Understand the functionality of RTE, mapping of application entities with BSW module parameters, OS scheduling concepts, ECU and BSW module state changes
• Understand the AUTOSAR methodology (ECU extract contents, import of ECU extract into configuration tool)
Understand the flow of the AUTOSAR software from application till the underlying driver.
About The Company
Raneso is software company specializing in the creation of custom IT solutions for web, mobile, and desktop.
We offer visually engaging and user-centric interactive solutions tailored to the business needs.
We are looking for a Business Development Executive and as a BDE you'll contribute to and develop integrated marketing campaigns to promote a product, service or idea.
Roles and Responsibilities:-
· Identify target Clients. Approach and gather desired outcomes of marketing
· Research and develop marketing plan, and evaluate success strategy for bringing in new clients.
· Understand client requirements.
· Outbound client acquisition through social media and networks.
· Create awareness and develop the brand.
· Communicate with target audience, build and develop customer relationship.
· Help with marketing plans, advertising, direct marketing and campaigns.
· Maintain and update customer databases.
· Develop relationships with key stakeholders, both internal and external.
Key Skills Required:-
· Excellent communication skills and the ability to network.
· Teamwork Skills.
· Adaptability and ability to juggle multiple reports.
· Strong attention to details.
· Good organisation and planning skills.
· Creativity, writing and designing skills.
Eligibility criteria:-
· Someone who is passionate about his/her work.
· Excellent problem-solving skills.
· Ability to work in a team-oriented, collaborative environment.
· Ability to manage priorities and work in a fast-paced environment.
Experience:-
· 0-12months of experience.
· Has already been a part of the project.
Qualifications:- BBA/B.COM/MBA or any other graduate
Salary:- As per the company norms and based on experience
Must Have:-
· Own Bike
· Driving License
Benefits:-
· Travel Allowance
· Incentives
· Medical Health Benefits
· EPFO
· A fantastic work culture and environment to work in
Location:- Ranchi, Jharkhand (on site)
Responsibilities:
- Providing accurate timing estimates on work.
- Contributing to documentation (instructional, pitch, and technical specification)
- Contributing to the company development standards working closely with the Technical lead
- Discussing technical solutions with clients and providing innovative new ideas to solutions.
- Maintaining a high awareness of industry issues and trends, particularly in regard to accessibility, usability, and emerging technologies, and keep team members informed as appropriate, with a view to incorporating these in future projects and staying ahead of the market and position yourself and the company as a digital specialist.
- Constantly seeking to develop yourself by learning new technologies and keeping abreast of your market developments.
Requirements, Skills, Qualifications :
- Web application development, Experience using web standards to build valid and semantic HTML5 and CSS3 driven sites.
- Basic knowledge of JavaScript and anyone JavaScript framework.
- Experience with CSS Frameworks such as Twitter Bootstrap.
- Experience in using graphic design tools is required (e.g. Photoshop, Dreamweaver). Should be able to create wireframes.
- Drupal 8 Theming with Twig and Pattern Lab knowledge
- Should have knowledge of Javascript frameworks, MVCs. Should have experience with preprocessors, and should be able to theme responsive designs
- Must be able to ideate creatively.
- Should be aware of screen media, new media.
- Experience in responsive design.
- Experience with user flows and UI elements
- Must be able to analyze and praise/criticize other’s designs and provide reasons behind it.
- Good problem solving, analytical skills, and communication skills.
- Aspiration to work in React/Angular or Drupal backend.
- Guiding team member for handling technical challenges
- Conducting training sessions
- Handling user issues and providing corrective solution
- Fixing of the vulnerabilities and Upgrades of new stable version
- Sustenance and maintenance of Archer tool
- Good scripting knowledge
Desired Candidate Profiles:
- Certified RSA Archer Professional, Internal Audit & Controls, Risk (Threat), ISO 27001
- Minimum of 5 years’ experience in the respective field
- Experience of managing a GRC Team
- Strong experience of implementation, commissioning and enhancement of modules of GRC Product
- Strong Understanding of Process workflows, Identifying the manual workflows
- Expertise in configuring GRC tool (Archer)
- Experience with all SDLC activities related to GRC program implementation
1. Interpret clients’ needs and work on a variety of products ranging from mock-ups, PUC designs, websites and application, social media creatives, print ads and banners, to corporate identity and branding requirements.
2. Cultivate a solid body of work. Take the design “brief” to record requirements and clients needs.
3. Work with a wide range of media and use graphic design software.
4. Think creatively and develop new design concepts, graphics and layouts.
5. Amend final designs to clients’ comments and gain full approval. Work as part of a team with copywriters, designers, stylists, executives etc.
Customer Success Specialist
Location - Pune
Promobi is looking for a Customer Success Specialist who would be responsible for
developing customer relationships to promote customer retention and loyalty. Who will
value and nurture the client-business relationship and will connect the company product to
the customer to maximize satisfaction? Someone who would be Reviewing the existing
customer accounts and customer satisfaction. And will focus on growing additional sources
of revenue and product reach within accounts.
Key Responsibilities :
The individual role that you’ll play in our team:
● To support the post-sales customer lifecycle as it relates to customer adoption,
on-going support, program optimization, and expansion.
● Create better modes of operations to make customer service easier for both team
members and customers.
● Pay attention to customer’s details and complaint
● Provide customer training and education on company products.
● Provide technical support to the customer, with the help of the Technical team
● Establish a successful account management routine.
● Create, manage and track customer data using online tools
● Develop and implement a well-planned customer on-boarding
● Support customer renewals, proactively identifying and prioritizing resources and
strategic value and renewal timeframe.
● Closely monitor the assigned Accounts; providing insight to Customers.
● To be responsible for customer retention and the prevention of churn across our
Customer base
● Focus on customer relationship management by helping them to upgrade to better
plans and get more revenue for the business.
What we want to see in the potential Candidate
● Ability to work on customer relationship management applications
● Quick learner and versatile.
● Must possess strong communication skills in English,---both written and verbal
● Excellent skills for communicating and relating with both team members and
customers
● Good interpersonal skills to create a cordial relationship with team members
● Ability to work in a fast-paced, entrepreneurial, results-oriented culture.
● Have good to handle disputes and emergencies
● Must have a strong understanding of our Customers’ business objectives
● Ability to identify and articulate how solution supports achievement of the
Customers’ strategic business goals
● An excellent problem solver with strong analytical skills
● The ability to manage your time and plan your day effectively
Scalefusion (formerly known as Mobilock Pro): (Our Flagship Product)
Scalefusion MDM allows organizations to secure & manage endpoints including
smartphones, tablets, laptops, rugged devices, mPOS, and digital signages, along with apps
and content. It supports the management of Android, iOS, macOS and Windows 10 devices
and ensures streamlined device management operations with InterOps. Fusion of Endpoints
at Scale.
Promobi Technologies:
ProMobi Technologies provides a leading Mobile Device Management Solution under the
brand Scalefusion. The solution allows organizations to manage Android and iOS devices
from the cloud. It offers modern mobile device management (MDM), application
management (MAM) and content management (MCM) experience for corporate-owned
devices. Renowned organizations from startups to Fortune 500 trust Scalefusion for their
Device Management









