
🧾 Job Description – Technical Writer
Position Title: Technical Writer
Department: Business Solution Group
Reports To: BSG Head
Location: Onsite (Mumbai)
Employment Type: Full-time
Role Summary
We are looking for a detail-oriented Technical Writer who will be responsible for creating, curating, and maintaining high-quality technical documentation for our products, APIs, integrations, and deployment guides. The ideal candidate will collaborate with engineering, product, QA, and customer support teams to translate complex technical concepts into user-friendly content for internal and external stakeholders.
Key Responsibilities
● Create and maintain detailed technical documentation including:
○ API guides (Swagger/OpenAPI)
○ Product manuals
○ Integration documents
○ Deployment & configuration guides
○ Architecture diagrams and functional flows
● Collaborate with engineering and product teams to understand features, flows, and business logic
● Coordinate with SMEs (developers, QA, infra) to extract technical insights
● Own version control of documents for each release or sprint
● Maintain documentation repository (e.g., Confluence, GitHub, Notion)
● Ensure all customer-facing documents are reviewed and approved before release
● Translate engineering JIRA tickets and release notes into readable, structured release documentation
● Align documentation structure with ISO/Infosec and compliance audit requirements
● Proofread and review documents for grammar, formatting, and consistency
● Create templates and documentation standards to be followed across teams
Required Skills & Qualifications
● 3–5 years of experience as a Technical Writer, preferably in software, fintech, or BFSI
● Strong command of English language (grammar, structure, clarity)
● Experience in creating API documentation (Swagger/OpenAPI/Postman)
● Proficiency in documentation tools like MS Word, Confluence, Markdown, Google Docs, etc.
● Basic understanding of software development life cycle (SDLC) and Agile
● Ability to read/understand code snippets and translate technical details clearly
● Ability to handle multiple priorities
● Familiarity with versioning tools (Git), JIRA, and RESTful APIs
● Bachelor’s degree in English, Technical Communication, Engineering, or related field
Nice to Have
● Experience in documenting cloud-based SaaS systems
● Exposure to fintech/banking APIs and workflows
● Knowledge of JSON, YAML, and Postman collections
● Working knowledge of video-based documentation or walkthroughs

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Job Title : IAM Architect (AI Security & Identity)
Experience : 10+ Years
Location : Mumbai (Goregaon East)
Work Mode : Hybrid – 3 Days Work From Office
Contract Duration : 12 Months
Background Verification (BGV) : Mandatory
Job Summary :
We are looking for an experienced IAM Architect to design and implement secure Identity & Access Management (IAM) architectures for enterprise applications, with a focus on AI-enabled solutions.
The ideal candidate should have deep expertise in authentication, authorization, privileged access management, identity lifecycle, and modern identity standards.
Mandatory Skills :
Architect-level IAM expertise, Identity Lifecycle Management (ILM), Access Provisioning, Privileged Access Management (PAM), OIDC, OAuth2, SAML, LDAP, Kerberos, REST APIs, Java/.NET, Microservices, React/Angular, Linux Shell & PowerShell scripting, AI/LLM security, Agentic AI, Secure Token/Credential Management, MCP (or similar) integration, Enterprise IAM Architecture.
Key Responsibilities :
- Design enterprise IAM architecture and reusable security patterns.
- Define secure authentication and authorization models for workforce, customer, and non-human identities.
- Integrate modern authentication protocols (OIDC, OAuth2, SAML) into enterprise applications.
- Develop architecture documents, threat models, security controls, and implementation guidelines.
- Build POCs and validate IAM solutions through APIs, middleware, and policy enforcement.
- Drive secure adoption of AI/Agentic solutions within IAM while ensuring governance and compliance.
- Collaborate with engineering, security, and business stakeholders to implement best practices.
Required Skills :
- Architect-level experience in Identity & Access Management (IAM).
- Strong expertise in Identity Lifecycle Management, Access Provisioning, and Privileged Access Management (PAM).
- Hands-on knowledge of OIDC, OAuth2, SAML, LDAP, Kerberos, REST APIs (SOAP is a plus).
- Experience with Java and/or .NET, microservices, and modern web technologies (React/Angular).
- Scripting experience with Linux Shell and PowerShell.
- Understanding of AI/LLM security, agent-based architectures, token/credential management, and secure tool integrations (MCP or similar).
- Excellent communication and documentation skills.
Preferred :
- Experience in Financial Services or other regulated industries.
- Experience defining enterprise IAM standards and reference architectures adopted across multiple teams.
About us:
We are not just an AD agency or a creative agency, we are a Communication Company. Founded in 2014, Moshi Moshi is a young, creative, gutsy and committed communication company that wants its
clients to always Expect the EXTRA from it. Our primary clientele consists of Startups & Corporates like Ola, Zoomcar, Mercedes Benz, ITC, Aditya Birla Group, TATA Group, MTV, IHCL, Jaquar, Sobha,
Simple Energy, and Godrej amongst others. We have a huge team of creative folks, marketers, learners, developers, coders and a puppy momo, who believe Moshi Moshi is an experience rather
than a company.
Job Role - Social Media Marketing Intern
Experience Level - 0 to 1 year
Location - Bangalore
Job Overview:
We are seeking a creative and enthusiastic Social Media Intern to join our dynamic Digital Marketing team. The ideal candidate will be passionate about social media trends and digital marketing strategies, with a keen interest in developing and implementing engaging social media campaigns. This internship offers hands-on experience in a fast-paced environment, where you will assist in managing our social media presence and contributing to our overall marketing goals.
Key Responsibilities:
● Content Creation: Assist in creating and curating engaging content for various social media platforms, including Facebook, Instagram, Twitter, LinkedIn, and TikTok.
● Social Media Management: Support the scheduling and posting of content across social media channels, ensuring consistency and alignment with the company’s brand voice and marketing objectives.
● Engagement: Monitor social media channels for customer interactions, respond to comments and messages in a timely and professional manner, and engage with followers to build a strong online community.
● Analytics: Track and analyze social media metrics and performance, providing insights and recommendations for improvement based on data trends and reports.
● Campaign Support: Assist in the planning and execution of social media campaigns and promotions, including writing copy, designing visuals, and tracking results.
● Research: Stay updated on the latest social media trends, tools, and best practices, and provide recommendations for incorporating new strategies into our social media efforts.
● Collaboration: Work closely with the Digital Marketing team to align social media strategies
with broader marketing goals and initiatives.
Strong Benefit/ Insurance Verifcation Specialists profile
Mandatory (Experience 1) – Must have minimum 6 months of hands-on experience in US healthcare insurance eligibility and benefits verification
Mandatory (Experience 2) – Must have worked on payer portals such as Availity, NaviNet, Aetna, UHC, or equivalent.
Mandatory (Experience 3) – Strong understanding of insurance types — Commercial, Medicare, Medicare Advantage, Medicaid, Managed Medicaid, HMO/PPO, VA, DoD, etc.
Mandatory (Experience 4) – Experience in verifying deductibles, co-pay/coinsurance, prior authorization requirements, network status, and J-code/CPT/HCPCS-specific benefits.
Mandatory (Experience 5) – Ability to accurately document benefit details and maintain data in internal systems (CRM, RCM, or EMR platforms)
Manadatory (Skills) - Good communication skills
Required Skills & Qualifications
● Strong hands-on experience with LLM frameworks and models, including LangChain,
OpenAI (GPT-4), and LLaMA
● Proven experience in LLM orchestration, workflow management, and multi-agent
system design using frameworks such as LangGraph
● Strong problem-solving skills with the ability to propose end-to-end solutions and
contribute at an architectural/system design level
● Experience building scalable AI-backed backend services using FastAPI and
asynchronous programming patterns
● Solid experience with cloud infrastructure on AWS, including EC2, S3, and Load
Balancers
● Hands-on experience with Docker and containerization for deploying and managing
AI/ML applications
● Good understanding of Transformer-based architectures and how modern LLMs work
internally
● Strong skills in data processing and analysis using NumPy and Pandas
● Experience with data visualization tools such as Matplotlib and Seaborn for analysis
and insights
● Hands-on experience with Retrieval-Augmented Generation (RAG), including
document ingestion, embeddings, and vector search pipelines
● Experience in model optimization and training techniques, including fine-tuning,
LoRA, and QLoRA
Nice to Have / Preferred
● Experience designing and operating production-grade AI systems
● Familiarity with cost optimization, observability, and performance tuning for
LLM-based applications
● Exposure to multi-cloud or large-scale AI platforms
Job Overview
We are looking for a Senior Analyst who has led teams and managed system operations.
Key Responsibilities
- Lead and mentor a team of analysts to drive high-quality execution.
- Design, write, and optimize SQL queries to derive actionable insights.
- Manage, monitor, and enhance Payment Governance Systems for accuracy and efficiency.
- Work cross-functionally with Finance, Tech, and Operations teams to maintain data integrity.
- Build and automate dashboards/reports to track key metrics and system performance.
- Identify anomalies and lead root cause analysis for payment-related issues.
- Define and document processes, SOPs, and governance protocols.
- Ensure compliance with internal control frameworks and audit readiness.
Requirements
We require candidates with the following qualifications:
- 3–5 years of experience in analytics, data systems, or operations.
- Proven track record of leading small to mid-size teams.
- Strong command over SQL and data querying techniques.
- Experience with payment systems, reconciliation, or financial data platforms.
- Analytical mindset with problem-solving abilities.
- Ability to work in a fast-paced, cross-functional environment.
- Excellent communication and stakeholder management skills.
● 3+ years of experience with any cloud infrastructure (AWS/Azure/GCP)
● Must have Cloud application backend programming experience with any of the modern languages -Java/Node JA/GoLang/Rust.
Built a collaboration platform - messaging, voice, video - to be used in mobile apps, web etc.
● Good understanding of Docker and Kubernetes deployments
● Hands-on experience with one or more modern programming languages-Java/Node JS.GoLang/Python/Rust
● Good understanding of linux and associated tools.

Detailed Job Description :
Exp – 4- 8 Years
Primary Skill - (3 yrs min in React is required), Typescript/Javascript, HTML/CSS, should be ok
- Should have experience researching problem statements and designing solutions that meet the desired UX goals and stakeholder requirements
- Should be able to rapidly prototype ideas; pen and paper will do for mockups. Should be familiar with prototyping tools or front end code for higher fidelity prototyping
- Good communication skills. Must be able to communicate idea to all stakeholders product, engineering and design
- Must have average above average knowledge of the Adobe Suite
- Must be able to look at the product as a whole to design workflows that scale
- Must be able to measure UX changes and suggest further improvements
- Should be able to build UI components that meet the desired UX. Should be able to understand and respect the UX
- Should follow the style guide and design according to the guidelines
- Understanding of typography, typographic grid, grid based systems, design frameworks and responsive design principles is required. Should be able to adapt and extend the style guide as required and define new UI components when needed
- Should be able to build reusable UI components
- Good communication with the product and engineering teams to assess feasibility of UI components
- Experience with motion/interaction design a plus
- Must know the Adobe Creative Suite well. Must also be familiar with prototyping tools
About the role:
We are looking for a highly motivated, highly energetic, results-driven Lead Generation Intern to join us.
As a Lead Generation Intern, you will be responsible for client prospecting; maintaining prospect database; fix meetings with prospects for the Sales team; and generating summarized reports of their key findings.
* Women wanting to start/restart their careers can also apply.
What we expect:
Must be qualified in BE/BCA/BTECH/BBA/MCA/MTECH
Candidates starting or pursuing MBA/PGDM/MMS Marketing preferred
Any prior experience in a customer-facing, lead generation, or sales role is preferred
Any experience of using CRM & social media tools will be useful
Experience of cold calling, writing cold email communication
What is in it for you?
We offer incentive pay-out on every deal closed from your converted lead
Certificate of internship completion
Our friendly yet focused approach to work promises a lot of fun times
Responsibilities
- Develop talent by leveraging recruiting processes and tools and gathering role requirements and recommendations.
- Advocate for the candidate and create an excellent experience, supporting candidate assessment, evaluating candidate skills and client needs, and driving the interview and offer process.
- Influence hiring managers on their hiring strategy and provide status updates on open roles.
- Manage recruiting initiatives to meet established goals. Improve the candidate, new hire, hiring manager, and recruiter experience.
- Partner with key business, staffing, and hiring stakeholders to build solutions for diversity, equity, and inclusion objectives.
Key Requirements
- 5+ years of experience in end-to-end recruitment in IT technologies.
- Take ownership individually and as a team member in supporting all open roles.
- Good understanding of software business, preferably Digital, Analytics and Technology hiring
- Energetic, ambitious professional with strong integrity
- Strong Communication, analytical/influential skills
- Good in talent mapping and networking with all levels of candidates
- Keen learner who can sail through ambiguity.
- Maintaining hands-on meticulous reports, draw trends and analysis, have great offer to joining ratio
- Quick joiners are preferred.
Location
Bangalore/Udupi
Seniority Level
5- 9 Year’s Experience, Mid-level in hierarchy









