
🧾 Job Description – Technical Writer
Position Title: Technical Writer
Department: Business Solution Group
Reports To: BSG Head
Location: Onsite (Mumbai)
Employment Type: Full-time
Role Summary
We are looking for a detail-oriented Technical Writer who will be responsible for creating, curating, and maintaining high-quality technical documentation for our products, APIs, integrations, and deployment guides. The ideal candidate will collaborate with engineering, product, QA, and customer support teams to translate complex technical concepts into user-friendly content for internal and external stakeholders.
Key Responsibilities
● Create and maintain detailed technical documentation including:
○ API guides (Swagger/OpenAPI)
○ Product manuals
○ Integration documents
○ Deployment & configuration guides
○ Architecture diagrams and functional flows
● Collaborate with engineering and product teams to understand features, flows, and business logic
● Coordinate with SMEs (developers, QA, infra) to extract technical insights
● Own version control of documents for each release or sprint
● Maintain documentation repository (e.g., Confluence, GitHub, Notion)
● Ensure all customer-facing documents are reviewed and approved before release
● Translate engineering JIRA tickets and release notes into readable, structured release documentation
● Align documentation structure with ISO/Infosec and compliance audit requirements
● Proofread and review documents for grammar, formatting, and consistency
● Create templates and documentation standards to be followed across teams
Required Skills & Qualifications
● 3–5 years of experience as a Technical Writer, preferably in software, fintech, or BFSI
● Strong command of English language (grammar, structure, clarity)
● Experience in creating API documentation (Swagger/OpenAPI/Postman)
● Proficiency in documentation tools like MS Word, Confluence, Markdown, Google Docs, etc.
● Basic understanding of software development life cycle (SDLC) and Agile
● Ability to read/understand code snippets and translate technical details clearly
● Ability to handle multiple priorities
● Familiarity with versioning tools (Git), JIRA, and RESTful APIs
● Bachelor’s degree in English, Technical Communication, Engineering, or related field
Nice to Have
● Experience in documenting cloud-based SaaS systems
● Exposure to fintech/banking APIs and workflows
● Knowledge of JSON, YAML, and Postman collections
● Working knowledge of video-based documentation or walkthroughs

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About Us:
We are not just an AD agency or a creative agency, we are a Communication Company. Founded in 2014, Moshi Moshi is a young, creative, gutsy, and committed communication company that wants its clients to always Expect the EXTRA from it. Our primary clientele consists of Startups and corporations like Ola, Zoomcar, Mercedes Benz, ITC, Aditya Birla Group, TATA Group, MTV, IHCL, Jaquar, Sobha, Simple Energy, and Godrej amongst others. We have a huge team of creative folks, marketers, learners, developers, and coders who believe Moshi Moshi is an experience rather than a company.
Job Role: Content Writer
Experience Level: 2-3 Years
Location: Bangalore, Karnataka (On-site).
Job Overview: As a Content Writer at Moshi Moshi, you will be responsible for developing high-quality, engaging, and persuasive written content that aligns with our clients' marketing objectives. You will collaborate closely with our creative and marketing teams to create content that captures the essence of our clients' brands and effectively communicates their messages to their target audiences.
Key Responsibilities:
● Content Creation: Produce a wide range of written content, including brand strategy framework components such as positioning statements and taglines alongside brochures, newsletters, website copy, brand books, campaign copy.
● Research: Conduct thorough research to gather insights and data relevant to client projects, ensuring the accuracy and credibility of content.
● Editing and Proofreading: Review and edit content for clarity, grammar, and style, ensuring it meets our quality
standards.
● Deadline Management: Manage multiple projects simultaneously, adhere to deadlines, and prioritize tasks effectively.
● Client Collaboration: Work closely with clients and Brand Managers to understand their goals, brand voice, and messaging requirements.
Qualifications :
● Bachelor's degree in English, Journalism, Marketing, or a related field (or equivalent experience).
● 1 - 3 years of proven experience as a Content Writer in an agency or similar setting.
● Exceptional writing, editing, and proofreading skills along with creative ideation.
● Creative thinker with the ability to generate innovative ideas.
● Excellent communication and collaboration skills.
● Ability to read Kannada is mandatory. Writing would be a bonus.
● Attention to detail and commitment to meeting deadlines.
Note :
1) Please apply with your work links.
2) Along with the content writing in English, being able to read, write and speak in kannada would be a bonus!
Location: New Delhi, India
Shift: (aligned with US / international time zones) -2pm TO 8:30 pm, 11 pm to 830am IST
Experience: Minimum 5+ years
Employment Type: Full-time
Role Overview
We are seeking a highly capable Executive Assistant (Night Shift) to support senior leadership in working with global teams and international stakeholders. This role requires excellent English communication skills, strong organisational discipline, and the ability to operate independently outside IST business hours.
The ideal candidate will be confident handling calls, emails, scheduling, and task coordination across time zones with professionalism and accuracy.
Key Responsibilities
Executive & Global Coordination
Provide dedicated administrative support to senior executives during night shift hours
Manage calendars and scheduling across multiple global time zones
Coordinate international meetings, calls, and virtual conferences
Communication & Stakeholder Interaction
Handle calls, emails, and messages from global clients, partners, and internal teams
Represent leadership professionally in all verbal and written communications
Draft and respond to emails, follow-ups, and summaries with clarity and precision
Task & Priority Management
Track action items from meetings and communications
Maintain structured task lists and ensure timely follow-ups
Coordinate with day-shift teams to ensure continuity and handover
Administrative Operations
Manage documents, records, and confidential information securely
Support general administrative and operational requirements during night hours
Required Qualifications & Skills
Minimum 8+ years of experience as an Executive Assistant or similar role
Outstanding spoken and written English skills (mandatory)
Strong ability to communicate confidently with international stakeholders
Excellent organizational and multitasking capabilities
Ability to work independently with minimal supervision
Proficiency in MS Office / Google Workspace
High professionalism, discretion, and reliability
Preferred Attributes
Prior experience working night shifts or with global teams
Strong ownership mindset and proactive problem-solving ability
Ability to manage pressure and prioritize effectively
Job Types: Full-time, Permanent
Benefits:
- Provident Fund
Responsibilities
- Ensuring that orders are executed smoothly and timely.
- Communicate and coordinate with foreign customers for artworks and documents approvals.
- Coordinate with Logistics, Production and purchase team to full file the orders timely.
- Provide support to customers with timely reply’s and provide required information/ Documents.
- Resolving customer complaints quickly and efficiently.
- Dealing with people of different backgrounds and temperaments.
- Solving customer issues and complaints.
- Offering exceptional customer service to customers.
- Maintaining good relationships with customers.
- Taking feedback from customers to ensure they are satisfied with the service.
Requirements
- Bachelor’s degree in Business Administrator, Marketing or a relevant field.
- 3 years of experience working as a Customer Relationship Executive or a similar role in the Customer Service department.
- Demonstrate the ability to work in teams and independently.
- Excellent organizational and interpersonal skills.
- Outstanding in English oral and written communication skills.
- Good customer service skills.
- Proficiency in Microsoft Office Tools.
- Ability to maintain sensitive and confidential information.
- Ability to maintain a positive attitude.
- Exceptional people and problem-solving skills.
- Exceptional time and task management skills.
- Exceptional writing and communication skills
- Proficient in G-suite (Sheets, Docs, Slides)
- Will be closely working with Engineering Manager.
- Organize, schedule, and prepare for meetings, including gathering documents and attending to the requirement of meetings.
- Ability to understand organizational workflows and processes.
- Transcribe source material, prepare documents, reports, tables, and charts; distribute as appropriate.
- Maintain confidential and sensitive information.
- Attend meetings and take notes of discussions; prepare the initial draft of minutes and summaries.
- Complete various special projects including creating PowerPoint presentations, financial spreadsheets, special reports, and agenda material.
- Other additional and/or alternative duties as assigned from time to time, including supporting other departments or Executives as needed.
Role: Fullstack Developer
Location: Vashi, Navi Mumbai (Work from Office)
Compensation: Best in Industry
Responsibilities and Duties:
- Development of web applications
- Ability to understand Database design and structure
- Ability to understand requirements from a Function List
- Key Success Metrics:
- Candidate should able to write structured code and follow best practices of coding
- Provide and meet time estimates for assigned deliverable.
- Work with a team to design, develop, implement, and maintain high-quality technical solution
- New technologies awareness and their implementation
- Strong Logical skills
Skills / Requirements:
- Building entire websites throughout the full delivery life cycle (HTML, CSS,JavaScript , JQuery ),using ASP.Net with C#
- Possess excellent analytical and problem solving skills with ability to communicate effectively at all levels of development process.
- Core Competencies: ASP.NET / C#,
student’s area of interest.
2. Helping prospective students with the detailed information about the programs offered
through phone or video counselling & creating a strong pipeline.
3. Ensure to meet daily deliverables & achieve weekly/monthly enrolment target.
4. Help them understand the importance of navigating a career.
5. Must be a good listener and be trained in matching candidate needs to a future career.
Salary: Our salaries commensurate with prevailing industry standards coupled with lucrative
Incentives.
Qualifications Eligibility & Offerings
Graduate/Post Graduate in any discipline.
Freshers & Experienced (1-3 years) both can apply.
Attractive Incentive Structure
- Develop and implement link building strategy
- Responsible for boosting DA, PA & Trust flow of website by building Links on authoritative websites
- Familiarity with WordPress or other content management systems must have knowledge of Plugins and Plugin management
- Link building skills required ( Guest Blogging, EDU and GOV Link Building, Article submission, etc.)
- Site Analysis - Complete technical report of the website. The report includes off-page factors of the website.
- Experience when it comes to using tools such as Google Analytics and Google Webmaster.
- Leading keyword research and optimization of content
- Experience- 0.6-3 yrs
- Salary as per the market standard
-Notice Period 1 Month
Good To Have:
- Understanding of web design and site structures.
- Experience with B2B social media, Google Adwords and email campaigns, and SEO/SEM
- Keyword research including discovery and expansion of keyword opportunities
- Researching the competitors, both on-site and off-site.
- Experience with B2B social media, Google Adwords and email campaigns, and SEO/SEM
- Www.poctservices.com
C.Candidate from Diagnostics sales and service domain
Srinagar And assosiated territory
Must have experience
Should have excellent problem solving and programming skills in Python/Java.
Strong interpersonal, communication and analytical skills
Should have the ability to express their design ideas and thoughts.
Should have the zeal and adaptability to learn new technology frameworks.
Should have passed out in 2020 or is passing out in 2020 and have consistently scored above 75% or CGPA of 8.
- Plan and execute all digital marketing, including SEO/SEM, marketing database, email, social media and display advertising campaigns
- Design, build and maintain our social media presence
- Measure and report performance of all digital marketing campaigns, and assess against goals (ROI and KPIs)
- Identify trends and insights, and optimize spend and performance based on the insights
- Brainstorm new and creative growth strategies
- Plan, execute, and measure experiments and conversion tests
- Collaborate with internal teams to create landing pages and optimize user experience
- Utilize strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touch points
- Instrument conversion points and optimize user funnels
- Collaborate with agencies and other vendor partners
- Evaluate emerging technologies. Provide thought leadership and perspective for adoption where appropriate
Requirements
- Bachelor’s degree in Marketing or relevant field.
- In-depth knowledge of various social media platforms, best practices, and website analytics.
- Solid understanding of HTML, CSS, and JavaScript is required.
- Highly creative with excellent analytical abilities.
- Outstanding communication and interpersonal skills.
- Up-to-date on the latest trends and technologies in digital marketing.










