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Job Title: Technical Writer
Location: Remote (Bengaluru- India)
About Our Client:
We are a solution-based, fast-paced tech company with a team that thrives on collaboration and innovative thinking. Our Client's IoT solutions provide real-time visibility and actionable insights for logistics and supply chain management. Cloud-based, AI-enhanced metrics coupled with patented hardware optimize processes, inform strategic decision making and enable intelligent supply chains without the costly infrastructure
About the role
We are seeking a skilled Technical Writer to join our team. As a Technical Writer, you’ll play a crucial role in creating clear, concise, and user-friendly documentation for our digital products. Your unique background as a Developer will allow you to bridge the gap between technical and non-technical audiences effectively.
Responsibilities:
- Strong technical background, with understanding or hands-on experience in software development and web technologies
- Collaborate with cross-functional teams, including developers, designers, and product managers, to understand complex technical concepts.
- Stay up-to-date with the latest industry trends and tools in technical writing and documentation
- Create comprehensive documentation, including user guides, API references, integration guides, and in-platform instructions.
- Independently research and understand the functionality and intricacies of our products and services.
- Translate technical information into accessible content for both technical and non-technical users.
- Continuously review and update existing documentation to reflect changes in our digital products.
- Optimize documentation for maximum clarity, usability, and consistency.
- Conduct research and gather information from subject matter experts to ensure accuracy.
- Work closely with the technical writing team to enhance end-user and developer documentation.
- Provide estimates for development efforts based on your understanding of business requirements and technical environments.
Qualifications:
- Bachelor’s degree in English, Communication, Journalism, Software Engineering, Computer Science, or related fields (or equivalent professional experience).
- Proficiency in writing for both technical and non-technical audiences.
- Familiarity with coding and scripting languages (e.g., JavaScript, Python, CSS).
- Experience with documentation publishing software (e.g., Adobe RoboHelp, MadCap Flare).
- Knowledge of analytics platforms (e.g., Google Analytics, Matomo).
Preferred:
- Previous experience as a Developer.
- Understanding of web development concepts, including Frontend, Backend, Databases, API, Authentication, Authorization, microservices, AWS, etc .
Why This Opportunity Matters
You will help build the company from the ground up—shaping our culture and having an impact from Day 1 as part of the foundational team.