Documentation Jobs in Bangalore (Bengaluru)

Explore top Documentation Job opportunities in Bangalore (Bengaluru) from Top Companies & Startups. All jobs are added by verified employees who can be contacted directly below.
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DP
Posted by Prateek Gera
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Mumbai, Delhi, Bengaluru (Bangalore)
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1 - 4 yrs
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₹6L - ₹18L / yr
IT Solutioning
Request for proposal
Proposal management
Documentation
Project Management

Presales & Solutions Job Description

 

Signzy Description/ About us :

Signzy offers a digital on-boarding solution for banks, NBFCs and other financial institutions. Most banking services are going digital but one key process that is still offline and hampers consumer experience is regulatory compliance. There is a pressure to dilute digital KYC however digital has higher risk. We at Signzy believe that through a combination of Artificial Intelligence and blockchain we can ensure that digital compliance is convenient but yet secure.

 

For more information: https://signzy.com/

 

Position : Presales Consultant

 

Who we are looking for ?

 

A candidate who is passionate about Sales and strives to solve customer problems, has a knack for understanding Technology and pitch Signzy products solutioning to prospective & existing clientele. You will possess excellent communication skills & domain expertise which will add value to the consultative sales process & enable sales outcome.

 

 

 

Responsibilities:

 

  • Sales Enablement through Lead Qualification, Identification of Cross / Upsell opportunities, Product Positioning and assisting Sales in Technical and Scope Closure for prospective clients.
  • Delivering Impactful Presentations and Product Demonstrations to the key decision makers from various teams within the client’s organization.
  • Creating Proposal, RFP Responses and providing timely and mature answers to the Techno-functional queries raised by the prospective clients.
  • Managing client expectations in terms of the engagement deliverables, efforts, timelines and product customizations etc.
  • Training internal teams on the Product, Compliance and Technology.
  • Gathering market insights and product feedback and frequently updating the Product teams on the new product requirements.

 

Requirements:

 

Work Experience & Education:

  • Total Experience - 1 - 3 years in a similar role
  • SaaS Sales Presales / Technical Consulting / Solutioning Experience
  • Requirement Gathering Experience
  • BFSI Industry Experience (Mandatory) / Fintech Experience (Preferred)
  • B.Tech / MBA

 

Hard Skills:

  • SaaS Product Technical Knowledge
  • KYC Compliance understanding
  • MS Office skills

 

Soft Skills:

  • Good Communication and Interpersonal skills
  • Good analytical and problem-solving skills
  • Sales Skills & Strategic Thinking

 

Attitude:

  • Customer Focus
  • Bias for Action
  • Collaborative Attitude
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DP
Posted by Balasubramanian Krishnan
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Bengaluru (Bangalore)
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0 - 3 yrs
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₹1.2L - ₹4.2L / yr
Bachelor of Computer Science
IT Solutioning
Client Management
Client Servicing
Account Management
+7 more

Role –Customer Success Executive (Post Sales)

Looking to grow in a customer success role in a dynamic and fast paced SaaS environment ? NuVeda is the perfect place for you to explore your interests, use your strength to leverage your customer relationship.

Who we are?

A three-time award winner for the best product from eLearning Industry (2022), NuVeda established in 2006, is a fast-growing SaaS company with offices in Minneapolis, Chennai & Bangalore.

What do we do?

As a strategic growth partner in learning and development, we help our Customers Design, Deliver & Manage all their learning interventions at scale, Measure the business impact and Monetize the learning assets.

Our Vision & Culture

With a vision to build the "Google of Learning", we thrive in an open and honest organization culture where Autonomy, Alignment to Purpose, Integrity, Continuous Learning and Development are fostered to be future ready.

Why us?

We promise you an ambitious career path, compensation & benefits as per the industry standards and a team of high pots who pushes you to your limitless potential.

Role Summary

We are looking for people with the right mix of compassion, communication skills, and technical knowledge to get the job done.  

  • As a Customer Success Executive, you will partner closely with the Director of Customer Success, Implementation and Onboarding team and product team to ensure our customers realise the maximum value from their investment.
  • Build and maintain strong professional relationships with our domestic and global customers with the support of the team to coordinate operational tasks.
  • This is a highly collaborative role, which requires excellent organization, clear communication and a passion for using data to drive successful partnerships.

Keen to know more about how you could contribute?  

  • Maintain a detailed knowledge of our offering and the impact they can create for our customers.
  • Coordinating and maintaining a detailed list of all tasks and communication with the client.
  • Working closely with other cross-functional team members to translate business needs and product requirements into new solutions for customers.
  • Manage the process of creating review reports which will include : consolidating and maintaining reporting format, proof reading and pulling standard reports.
  • Maintaining a task and discussion tracker to manage the timelines and go live details of the ongoing projects.
  • Schedule regular/day-to-day client and internal meetings to understand the requirements, challenges and adoption status.
  • Assisting the onboarding team for any new business set up activity that might arise from accounts.
  • Proactively spot and correct any issues that could affect customer satisfaction or retention.
  • Help CS Team drive customer references and case studies, and produce reports and presentations to explain insights and results to marketing professionals.
  • Keep yourself updated about new products and services that could be of value to customer’s business.
  • Co-ordinate with the QA team and Product team for timely closure of tickets and help the customer understand the usage.
  • Handle customer escalations and ensure closure of the issues.

Desired Skills

  • Any graduate/masters/engineering in computer science who is ambitious, energetic, and highly motivated to learn and grow in a fast-paced environment.
  • -2 years of relevant experience in B2B customer facing roles.
  • Knowledge of the SaaS ecosystem (good to have).
  • Good communication skills, problem solving skills, solution oriented, logical thinking, analytical thinking, highly organized and active, proactive and learning ability will be highly desired.
  • Account management and client relationship skills is preferred.

 

 

 

 

 

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DP
Posted by Dhwani Rambhia
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Bengaluru (Bangalore)
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2 - 5 yrs
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₹5L - ₹30L / yr
.NET
ASP.NET
ASP.NET MVC
Documentation
HTML/CSS
+4 more

ASP .NET Frontend Developer                                                          

 

GormalOne is a social impact enterprise focused on farmer-centric projects. Our vision is to make farming highly profitable for the smallest farmer, thereby ensuring India's “Nutrition security”. Our mission is driven by the use of advanced technology. Our technology will be highly user-friendly, for the majority of digitally naive farmers.  We are looking for people, who are keen to use their skills to transform farmers' lives. You will join a highly energized and competent team that works on advanced global technologies such as OCR, facial recognition, and AI-led disease prediction amongst others.

 

We are looking for a Frontend .NET Developer with relevant experience of 2+ years to produce scalable software solutions. You will be part of a cross-functional team that is responsible for the full software development life cycle, from conception to deployment.

As a Frontend Developer, you will ensure that our platform visitors can easily interact with the page. You should also be a team player with a knack for visual design and utility.

If you are also familiar with Agile methodologies, we’d like to meet you.

 

Roles & Responsibilities

  • Work with development teams and product managers to ideate software solutions.
  • Write code for effective integration with APIs.
  • Test software to ensure responsiveness and efficiency.
  • Troubleshoot, debug and upgrade software.
  • Write technical documentation.
  • Translating designs and wireframes into high-quality code.
  • Accessibility and performance optimisations of websites across devices.
  • Follow the Scrum process, participate in Scrum ceremonies and follow the incremental delivery model.

Basic Requirements

  • Experience in .Net framework and Web APIs.
  • Good knowledge of Design patterns.
  • Excellent communication and teamwork skills.
  • Great attention to detail.
  • Organizational skills.
  • An analytical mind.

 

Preferred Requirements

  • Proven experience of minimum 2 years as a .Net Developer (Frontend) or similar role
  • HTML, CSS, JavaScript, JQuery, AngularJS/Angular
  • Razor, MVC/ASP.Net Core
  • Web API integration
  • Degree in Computer Science, Statistics, or relevant field.

 

 

 

Kindly note: Salary shall be commensurate with qualifications and experience

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Bengaluru (Bangalore)
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3 - 10 yrs
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₹5L - ₹30L / yr
PRINCE2
Certified Scrum Master (CSM)
Project Management
Microsoft Windows Azure
Agile/Scrum
+13 more

TECHNICAL Project Manager             

GormalOne LLP. Mumbai IN

 

GormalOne is on a mission to make dairy farming highly profitable, especially for the smallest farmers living in the most neglected geographies. We are a dairy-focused technology solution provider with a vision to resolve the pain points of everyone in the dairy ecosystem. We are building a comprehensive platform for cattle management where farmers to AITs (Artificial Insemination technicians), para vets, veterinarians, consultants, and corporates can collaborate and benefit each other using data. Nitara offers an easy-to-use artificial intelligence-enabled herd management system for farmers/veterinary/paraprofessionals/AITs.

We are looking for a Project manager who will be instrumental in the planning and management of both IT and IT-related projects. As a Technical Project Manager, you are required to have a high level of technical expertise as well as organization, leadership, and communication skills.

 

Responsibilities

  • Responsible for project planning and delivery. Ensure scope for all the projects are delivered to meet the business need as per the agreed schedule, scope, quality, and cost. Lead project planning effort in the creation of project plans, tasks, and schedules
  • Conduct high level scoping, impact and risk assessment, schedule, and resource requirements for the successful delivery of the projects to the agreed scope.
  • Organize and facilitate regular project scrum to track project tasks and dependency.
  • Identify, assess, track and mitigate issues and risks at multiple levels
  • Work closely with various teams internally & the user side to ensure delivery of solutions and deployment as per requirement.
  • Drive effective teamwork, communication, collaboration, overcome obstacles, resolve conflicts, and commitment across multiple disparate groups with competing priorities.
  • Responsible for the overall health of the projects by monitoring schedule, budget, milestones, and benefits attainment, project risk control, and project governance.
  • Ensure that realistic project plans are prepared and maintained & all activities are tracked against the plan, providing regular and accurate reports to Management.
  • Responsible for change control, gaining agreement for CRs to the projects from the product owner and other relevant stakeholders.
  • Provide weekly / regular project updates to the Program Management Office.
  • Work towards continual improvement by implementing corrective action plans based on performance analysis, lessons learned, project archives, etc.
  • Hiring, training, and developing new employees to meet organizational needs
  • Reviewing employee performance evaluations and providing feedback on areas for improvement.

 

 

Certifications Required

 

  • Project Management Professional (PMP) or Prince 2 foundation/practitioner.
  • Certified Scrum Master (CSM)

 

 

Skills and Capabilities

 

Essentials

  • Min 3-5 years of technical project management experience with overall 5-10 years of IT services experience.
  • Excellent project management skills to develop a business case and deliver solutions to the user with oversight of technical solution implementation.
  • Proven experience in managing projects using agile methodologies such as agile scrum. Good knowledge of tools like Jira, Azure DevOps, MS Projects, Confluence, etc.
  • Experience in managing projects in a variety of technologies (e.g. Java, .Net, etc.)
  • A high degree of technical competency in software development practices, project management, and the ability to bridge the gap between technology and business needs.
  • Strong analytical and quantitative skills in order to gather insights from data to identify underlying issues
  • Ability to thrive in a fast-paced, Scrum/Agile development environment with the ability to multi-task and respond flexibly to change
  • Deal well with ambiguity and changing deadlines while keeping the focus on delivering results.
  • Strong and effective project leader who can prioritize well and communicate effectively.
  • Comfortable in getting hands dirty in day-to-day tasks to get things done
  • Experienced self-starter with a problem-solving focus, an analytical mindset, and extreme attention to detail.
  • Experience in handling different phases of the project's life cycle from requirement gathering until steady-state handover.
  • Proficient in written and spoken English in a business setting.

Soft Skills required:

  • Strong analytical skills
  • Strong written documentation skills
  • Strong presentation skills
  • Good communication skills and able to communicate at all levels
  • Ability to work well in a diverse environment and proven ability to influence others to achieve positive outcomes

 

 

 

 

 

Kindly note: Salary shall be commensurate with qualifications and experience

 

 

 

 


    

Visit us at - https://gormalone.com/  &  https://www.nitara.co.in/

 

 

 

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DP
Posted by Barkha Budhori
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Bengaluru (Bangalore)
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2 - 3 yrs
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₹2L - ₹6L / yr
Customer Support
Customer Service
Effective communication
Technical support
Customer Relationship Management (CRM)
+4 more

WE ARE a bunch of technologists, product designers, creatives. We're building an easy way for product teams to create and experiment with game-like experiences - without a developer. In short - CustomerGlu is a low code interactive engagement platform


We're backed by Techstars and top-notch VCs from Silicon Valley and India.


We're headquartered in the US with a fully owned subsidiary in India.


We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support. You will create policies and procedures and oversee the customer service provided by the team.


You will be responsible for:

  1. Maintaining a pleasant working environment for your team.
  2. Troubleshoot/Diagnose all Level 1/2 issues from the customers and driving satisfactory resolution of the issues.
  3. Prior experience in working with any ticketing tool
  4. (2-3 years) of relevant experience in technical customer support (voice and email), with a strong customer interaction experience
  5. Strong active listening skills and excellent written and oral communications skills
  6. Excellent Customer Service Orientation
  7. Strong attention to detail when communicating with customers (verbal & written)
  8. Ability to empathize with customers and convey confidence
  9. Strong documentation skill

Skills Required:

  1. A bachelor’s degree in administration or a related field(required but not compulsory).
  2. A minimum of 2+ years of proven work experience.
  3. Excellent interpersonal and written and oral communication skills.
  4. Ability to lead a team.
  5. Knowledge of CRM systems.
  6. Computer skills.
  7. Knowledge of mediation and conflict resolution techniques is preferable.
  8. Successful customer support
  9. Excellent interpersonal and communication skills.
  10. Should possess a proven track record of successful customer service and management skills
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DP
Posted by Shree Gowri
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Bengaluru (Bangalore)
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5 - 11 yrs
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₹5L - ₹12L / yr
Project Management
Documentation
Process improvement
Project delivery
Zoho
+6 more

We are looking for a passionate PMO Lead to be part of Enterprise PMO which responsible for the entire organization support function on compliance , adherence and Governance of Standards, Operations, Policies and Procedures. We are looking for very dynamic and energetic PMO Lead to drive the delivery governance and excellence  as per Business Objectives.  Looking of people with high level accountability and ownership to drive the things for very fast growing start-up services company in India.

 

The ideal candidate for this position will have at least 8
years of program management office (PMO)  with an ability to think tactically as well as strategically while leading cross functional teams in a matrixed environment. He is single point of contact for Delivery PMO and Process Governance. The primary goal of this candidate is to achieve benefits from standardizing and following project management policies, processes, and methods to be leveraged by multiple project owners. The candidate should have the ability to provide a decision support information for stakeholders (including executives) to make appropriate decisions. The candidate should also could underpin the project delivery mechanisms ensuring that all business change in an organization is managed in a controlled way.

 

Responsibilities:

  • Transparency: providing information with a single source of the truth. Information should be relevant and accurate to support effective decision-making by stakeholders (including senior management).
  • Reusability: stopping project teams from reinventing the wheel by being a central point for lessons learned templates and best practice.
  • Delivery : making it easy for project teams to do their jobs by reducing bureaucracy, mentoring and process compliance. This includes the better coordination between two of delivery teams (One time Implementation and Managed Services) and other cross functional teams for SOP compliance and adherence.
  • Governance: ensuring that communication to different stakeholders (including senior management) & decisions are taken by the right people , based on the right information presented. The governance role can also include audit or peer reviews, developing project and program structures, Standard Operating Procedures and ensuring accountability including of Information Security Management System as per ISO standards.
  • Traceability: providing the function for managing documentation, project history and organizational knowledge.

 

  • Create, Maintain and Own the PMO Delivery and Process Governance Metrics which includes Project Financials, Task and Ticket Metrics, Process KPI, Process Improvements, Delivery Governance and Excellence

 

Skills

  • Gathering data about project progress and producing reports
  • Developing standards and processes
  • Encouraging (or enforcing where necessary) the use of those standards and processes
  • Delivering training and mentoring Delivery and Process Governance PMO members and lead the team.
  • Managing dependencies across multiple projects across delivery team

      

 


Requirements

     

  • MBA in Project/Operations/Systems/MIS or MCA Or equivalent
  • 8-12 years’ experience in Service Desk/PMO environment, in a fast-paced though structured environment
  • Strong Process and Agile Project Methodologies knowledge for managing multiple projects
  • Superior verbal, written and interpersonal communication skills with both technical and non-technical audiences.
  • Reporting on financial information such as Project Profitability, Claims and Invoicing
  • Experience in working with agile lifecycle and/or tracking and process management tools, e.g. Zoho Projects & Desk or JIRA
  • Identify and analyze opportunities and make tactical/strategic recommendations
  • Hands on project management approach that includes a proven track record of project/program execution
  • Need to have good understanding Competencies (AWS) and Industry specific foundations (ISMS, ISO 27001, GDPR) 
  • Ability to quickly switch tasks, multi-task, be highly organized and detail oriented. 
  • Ability to adapt communication style to effectively work with multiple levels within an organization 
  • Experience preparing high visibility, executive level presentation materials 

 

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DP
Posted by Shree Gowri
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Bengaluru (Bangalore)
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5 - 11 yrs
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₹5L - ₹12L / yr
Agile/Scrum
JIRA Agile
JIRA
Zoho
Process management
+6 more

We are looking for a passionate PMO Lead to be part of Enterprise PMO which responsible for the entire organization support function on compliance , adherence and Governance of Standards, Operations, Policies and Procedures. We are looking for very dynamic and energetic PMO Lead to drive the delivery governance and excellence  as per Business Objectives.  Looking of people with high level accountability and ownership to drive the things for very fast growing start-up services company in India.

 

The ideal candidate for this position will have at least 8
years of program management office (PMO)  with an ability to think tactically as well as strategically while leading cross functional teams in a matrixed environment. He is single point of contact for Delivery PMO and Process Governance. The primary goal of this candidate is to achieve benefits from standardizing and following project management policies, processes, and methods to be leveraged by multiple project owners. The candidate should have the ability to provide a decision support information for stakeholders (including executives) to make appropriate decisions. The candidate should also could underpin the project delivery mechanisms ensuring that all business change in an organization is managed in a controlled way.

 

Responsibilities:

  • Transparency: providing information with a single source of the truth. Information should be relevant and accurate to support effective decision-making by stakeholders (including senior management).
  • Reusability: stopping project teams from reinventing the wheel by being a central point for lessons learned templates and best practice.
  • Delivery : making it easy for project teams to do their jobs by reducing bureaucracy, mentoring and process compliance. This includes the better coordination between two of delivery teams (One time Implementation and Managed Services) and other cross functional teams for SOP compliance and adherence.
  • Governance: ensuring that communication to different stakeholders (including senior management) & decisions are taken by the right people , based on the right information presented. The governance role can also include audit or peer reviews, developing project and program structures, Standard Operating Procedures and ensuring accountability including of Information Security Management System as per ISO standards.
  • Traceability: providing the function for managing documentation, project history and organizational knowledge.

 

  • Create, Maintain and Own the PMO Delivery and Process Governance Metrics which includes Project Financials, Task and Ticket Metrics, Process KPI, Process Improvements, Delivery Governance and Excellence

 

Skills

  • Gathering data about project progress and producing reports
  • Developing standards and processes
  • Encouraging (or enforcing where necessary) the use of those standards and processes
  • Delivering training and mentoring Delivery and Process Governance PMO members and lead the team.
  • Managing dependencies across multiple projects across delivery team

      

 


Requirements

     

  • MBA in Project/Operations/Systems/MIS or MCA Or equivalent
  • 8-12 years’ experience in Service Desk/PMO environment, in a fast-paced though structured environment
  • Strong Process and Agile Project Methodologies knowledge for managing multiple projects
  • Superior verbal, written and interpersonal communication skills with both technical and non-technical audiences.
  • Reporting on financial information such as Project Profitability, Claims and Invoicing
  • Experience in working with agile lifecycle and/or tracking and process management tools, e.g. Zoho Projects & Desk or JIRA
  • Identify and analyze opportunities and make tactical/strategic recommendations
  • Hands on project management approach that includes a proven track record of project/program execution
  • Need to have good understanding Competencies (AWS) and Industry specific foundations (ISMS, ISO 27001, GDPR) 
  • Ability to quickly switch tasks, multi-task, be highly organized and detail oriented. 
  • Ability to adapt communication style to effectively work with multiple levels within an organization 
  • Experience preparing high visibility, executive level presentation materials 

 

Read more

at Fynd

DP
Posted by Sayali Bhakurlekar
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Mumbai, Bengaluru (Bangalore), Noida
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2 - 8 yrs
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₹7L - ₹15L / yr
Technical Writing
Technical Writer
SaaS
User experience management
Documentation
+1 more
Fynd is India's largest omnichannel commerce platform helping retail businesses accelerate growth. Founded by Farooq Adam, Harsh Shah, and Sreeraman MG in 2012.
 
The company is headquartered in Mumbai and currently employs 350+ spread across design, engineering, data science, operations and sales. Trusted by over 600 brands and 10,000 stores.
 
"If you can't explain it to a six year old, you don't understand it yourself.”
Albert Einstein
 
If you live by this statement, you might be the one we are looking for.
 
We are looking for a prolific and talented technical content creator to contribute to our vision of delivering the best information experience with great content. Your role will involve understanding the details of and around the product and articulate them in clear, concise and illustrated manner. This role requires a high level of creativity and attention to detail. You must be able to distil complex information into clear, concise text.
You must have a sound experience with Enterprise SaaS products & knack and love for writing, a comprehensive understanding of the technical products, and experience in blogging to achieve business goals.


Responsibilities:-

1. Collaborate with developers, designers, product managers, marketers, SMEs and other influencers to obtain an in-depth understanding of the product and the documentation requirements.

2. Determine the needs of end users of technical documentation and work closely with technology and business team to make products easier to use. This involves Feature Guides, FAQs, Onboarding Guides, Help Documentation, Troubleshooting Guides, Training Manuals, Release Notes and other documentation.

3. Design infographics, develop feature walkthrough videos and other engaging content to impart product knowledge to various stakeholders.

4. Audit and update the content regularly to ensure relevance with incremental product feature releases, customer use cases, support issues and other internal developments.

5. Execute the Content Calendar by building and delivering on the roadmap set by the management.

6. Work closely with the creative teams to represent the content in the most suitable visual format.

7. Suggest ways to further improve the quality of the documentation.

Requirements:-

1. Minimum 3 years of experience in technical content writing for SaaS products.

2. Exceptional technical writing and editing skills, as well as the ability to adopt the style, tone, and voice of our business' various types of content.

3. Demonstrable active presence in online communities such as blogs, discussion forums, LinkedIn articles, Tweets, Quora answers.

4. Ability to quickly grasp complex technical concepts and make them easily understandable to users in the form of text, images, videos, infographics.

5. Ability to identify issues, challenges, and gaps associated with the content.

6. Ability to understand briefs and translate briefs into high-quality product collaterals.

7. Passion for technology, communication and strong understanding of the industry and organization’s mission.

8. Basic understanding of web technologies and programming languages to publish viral tech blogs. 

9.Excellent command over written and verbal communication
Adept at Multitasking, creative thinking and working independently.
 
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DP
Posted by Corridor Platforms
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Remote, Bengaluru (Bangalore)
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2 - 6 yrs
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₹5L - ₹15L / yr
Technical Writing
Technical Writer
Content Writing
Content Writer
Project documentation
+2 more

Responsibilities


  • Take full ownership for creation and ongoing maintenance of the End User Manual for Corridor Platforms software.

  • The content writer will need to work closely with the Head of Products and developers to document the functional use of platform capabilities from an end user perspective. Updates to the End User Manual are done at every major product release.  

  • On an ongoing basis, it will be the responsibility of the content writer to keep the End User Manual in-sync with platform capabilities as it evolves across releases. 

  • As a secondary responsibility based on bandwidth, the content writer will also help in development of professional marketing materials, social media content (blogs, website content as example) and support online branding of the firm. 


Required Qualifications


  • 2-5 yrs experience in content development

  • Proven record of best-in-class writing skills demonstrated in a professional portfolio with impeccable grasp of the English language, including idioms and current trends in style and expressions of writing. 

  • Strong interpersonal skills and willingness to work collaborate with multiple stakeholders across tech, product managers and data scientists. 

  • Strong ability to structure concepts and articulate them in well designed and logically flowing blocks of documentation which includes text, images and videos (as necessary). 

  • Strict adherence to the style guides of Corridor Platforms and their policies for publication. 

  • Good time management skills, including prioritizing, scheduling, and adapting as necessary. 

  • Proficiency with computers, reasonable familiarity with Markdown text and development environments like Visual Studio as well as desktop publishing tools. Familiarity with using Google G suite and Microsoft Office 365 Solution suite would also be highly preferred. 

  • A Bachelor’s degree in English, Journalism or technical writing would be preferred but not necessary 

  • Lastly, we are looking for intellectually curious people who care about technology products and are willing to learn everyday in a dynamic startup setting! 
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DP
Posted by Sherin Mathew
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Bengaluru (Bangalore)
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2 - 6 yrs
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₹3L - ₹5L / yr
Payroll Management
Employee Engagement
Vendor Management
Effective communication
Onboarding
+5 more

Job Profile:

Your job role as a HR will be to take care of the regular HR work for an Edtech company. As an HR Generalist, or Human Resources Generalist, you are responsible for completing a variety of tasks to support the daily operations of the HR department. Their duties include comparing HR laws to current policies and procedures, drafting templates for HR documents and working with other members of the department to oversee the hiring and onboarding process for company employees.

 

Requirements:

1. Spoken English skills should be 8/10 or more.

2. Prior exp as a HR is a MUST. Min 2 years

3. Linkedin and Linkedin Sales Navigator exp is a must

4. Google apps and google drive experience is a must

5. Work hours are 9am to 6pm IST with every other Saturday work.

6. Must have experience in Recruiting as well.

 

**If you dont meet the above requirements, please dont apply for this job.

 

Roles and Responsibilities:

An HR Generalist is responsible for creating, updating and applying all HR policies and company guidelines and making sure they adhere to standards and laws initiated by authorities. Some of their typical duties include:

  • Work on the open hire requirements based on the business needs
  • Calling and scheduling the candidates for the interviews based on the hiring managers availability
  • Generating HR documents such as offer letters, appointment letters, and performance appraisals letters.
  • Take care of Induction and onboarding along with the all the documentation process and background checks
  • Maintaining physical and digital files for employee’s documents and statutory needs.
  • Responsible for attendance and leave management.
  • Run payroll and process the salary on time
  • Creating employee engagement plans, getting necessary budget approval and initiating activities
  • Collaborating with outside vendors, upper management and employees to maintain CSR standards conscripted by authorities
  • Evaluating employee performance and appraising their pay scale accordingly
  • Guiding employees to follow policies and procedures and educate them on a regular basis.
  • Conduct exit interviews and make sure employees have a smooth transition.

 

Location: Domlur, Bangalore

Work hours: Morning Shift India (9:00am-6:00pm)

CTC: As per market

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Our client company is into Computer software. (TR1)

Agency job
via Multi Recruit by Meghana S
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Bengaluru (Bangalore)
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2 - 4 yrs
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₹10L - ₹15L / yr
Technical writer
Documentation
Product Writer
Technical Writing
Product writer
  • Research, outline, write and edit new and existing content, working closely with various departments to understand project requirements
  • Independently gather information from subject matter experts to develop, organize, and write procedure manuals, technical specifications, and process documentation
  • Work with development and support leads to identify all documentation repositories, revise and edit, and determine the best solution for data compilation and centralized storage
  • Research, create, and maintain information architecture templates that uphold organizational and legal standards, and allow for easy data migration
  • Develop content in alternative media forms for maximum usability, with a consistent and cohesive voice across all documentation

Preferred Qualifications

  • Proven ability to handle multiple projects simultaneously, with an eye for prioritization
  • Firm understanding of the systems development life cycle (SDLC)
  • Previous software development experience
  • Certification through the Society for Technical Communicators
  • Experience using XML tools
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DP
Posted by Mounika Kumara
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Bengaluru (Bangalore)
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3 - 5 yrs
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₹3L - ₹9L / yr
Technical Writing
Content Writing
Documentation
Creative Writing
Wordpress
Excellent written and spoken English (US)
Prior 5-7 years of content writing experience as a content editor, web editor, or a similar role Ability to understand and write about web technologies.
Knowledge about websites and any prior experience managing blogs is a plus.
Ability to write creative, fast, and error-free content Excellent research skills Hands-on experience with Content Management Systems (e.g. WordPress)
Basic knowledge of keywords, meta tags, SEO and its implementation in writing Ability to prioritize work and complete tasks with quick turnaround times
Ability to work well in a team with a range of creative people
Have an eye for detail Ability to learn
Take complete ownership of the entire blogging process Work on adding CTAs and infographics to the blogs
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Bengaluru (Bangalore)
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2 - 7 yrs
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₹10L - ₹20L / yr
Technical Writing
Content Writing
User Research
Documentation
Creative Writing
+1 more
Job role: UX/Technical Writer
Location: Bangalore
Role reporting into: Director, UX Strategy and Design
Does this role have direct reports?: No

Job Responsibilities:

Collaborate with the product team, in-house designers, and engineers at all stages of the
product development process.
Plan, research, and produce high-quality product documentation including user manuals,
context-sensitive help, how-to guides, knowledge base articles, FAQs, website content, etc.required by Amagi customers.
Create product videos, and blog about specific product features.
Write structured content clearly and concisely that maximizes comprehension and ease of use.
Research and define UX terminology for various products.
Write clear, concise, and thoughtful microcopy that supports the product designs and make the interface interactive and intuitive.
Ensure that the copy resonates with our audiences, reinforces our credibility, and reaches the targeted audience to achieve desired results.
Research, analyse, and provide usability feedback to the product team.
Apply audience insights, user research, and brand strategies to develop engaging content.
Have knowledge of communication style guidelines, user experience and UX writing impact.
Raise the bar for interface/product communication and drive alignment on voice and tone
across Amagi products.
Develop precise and specific customer-focused copies that makes interactions on the Amagi interface simpler, more human, and more real.
Play an integral part in gathering insights about the attitudes, emotions, and behaviors of people who use our products to inspire and inform design.
Have empathy for users & understand different needs of users.

Job Requirements:

Ideally a person should have had the below experiences / possess the below abilities to succeed
in this role:

• Experience in developing product documentation with a strong command of English grammar,a clear writing style, and excellent content organization skills.
• Demonstrated ability to produce high-quality, rich technical content that presents information in easy-to-understand language.
• Experience in creating structured documentation and knowledge of content management
systems.
• Experience working on tools such as Camtasia, Adobe Robohelp, Intercom, etc.
• Should be a team player and be comfortable collaborating across teams.
• Experience working in a fast-paced, deadline-driven, and Agile-based environment.
• Understanding of a user centred design process and UX writing concepts.
• Ability to create content in a variety of different formats from microcopy to long -form.
• Positive attitude towards receiving and delivering feedback.
• Sense of responsibility to deliver committed projects on time with exceptional quality.
• Independent and self-managed working style and strong team-player.
• Proven problem-solving skills with the ability to understand complex ideas.
• Contribute to the development of the content style guide, content strategies, and processes.
• Present your ideas to design and business stakeholders and adapt to feedback.
• Set a scalable copy standard, and drive adherence to UX writing best practices based on
industry standards, internal learnings, branding guidelines, research, and data.
• Own, develop and evangelize copy guidelines and tone of voice.
• Good learning ability to grasp new domains and comfort to understand both depth and breadth across the technology platform(s).
• Good to have – A web-based portfolio of relevant UX writing and conversational design

examples. Link to portfolio must be included on the top of the resume.

Preferred Work Experience: 2-7 years

Education/Qualifications: Any degree with relevant technical writing experience at a software product development company.

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Fastest growing mobile payment company

Agency job
via Jobdost by Saida Jabbar
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Bengaluru (Bangalore), Udupi
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3 - 6 yrs
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₹5L - ₹7L / yr
Technical Writing
Technical Writer
Tech Writing
Documentation
Creative Writing
+4 more
Role Description
As a Senior Technical Writer, you will produce high-quality documentation that
contributes to overall success of our products. You will join a team of talented tech
writers who work collaboratively with developers, quality engineers, product
managers, and usability experts to make our products easier to use. You get to work
with some of the best minds in the industry at a place where opportunity lurks
everywhere and in everything.

Responsibilities
Your responsibilities are as follows.
• Work with internal teams to obtain an in-depth understanding of the product
and the documentation requirements
• Produce high-quality documentation that meets applicable standards and is
appropriate for its intended audience
• Write easy-to-understand user interface text, online help and developer guides
• Create tutorials to help end-users use a variety of applications
• Analyse existing and potential content, focusing on reuse and single-sourcing
opportunities
• Create and maintain the information architecture

Required Qualifications
We are looking for individuals who are curious, excited about learning, and navigating
through the uncertainties and complexities that are associated with a growing
company. Some qualifications that we think would help you thrive in this role are:
• Minimum 3 Years of experience in technical content writing
• Knowledge of IT services, Mobile Platforms and Mobility Solutions
• Proven working experience in technical writing of software documentation
• Ability to deliver high quality documentation paying attention to detail
• Ability to quickly grasp complex technical concepts and make them easily
understandable in text and pictures
• Excellent written skills in English
• Strong working knowledge of Microsoft Office
• Basic familiarity with the SDLC and software development
• Bachelor/Masters of CS/IT Engineering, BCA/MCA, B Sc/M Sc in CS/IT
Preferred Qualifications
• Exceptional and proven written communication and organization skills
• Flexibility and willingness to take on new responsibilities
• Ability to work independently on projects with little supervision
• Excellent time management
• Effective communicator
• Team player
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Electric vehicle charging infrastructure solutions.( SC1)

Agency job
via Multi Recruit by Chandrala P
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Bengaluru (Bangalore)
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8 - 12 yrs
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₹12L - ₹18L / yr
Human Resources (HR)
Operations
Documentation
  • Good in Communication ( both written and verbal)
  • Should have good knowledge of HR functions and documentation
  • Should have good experience and skills in recruitment using various resources
  • Should be capable of handling all HR functions from day 1 

Responsibilities

  • Set objectives for the HR team and track progress
  • Monitor internal HR systems and databases
  • Review and approve or modify budgets
  • Design and implement company policies
  • Monitor key HR metrics
  • Act as a consultant to managers and staff regarding policies and procedures
  • Create detailed reports on HR costs
  • Recommend new software to address personnel needs, like performance review tools
  • Address employees’ queries (e.g. on compensation and labor regulations)

Requirements

  • Proven work experience as an HR Operations Manager, HR Manager or similar role
  • Good knowledge of labor law
  • Hands-on experience with Human Resources Information Systems
  • Experience designing compensation and benefits packages
  • Ability to develop clear and fair company policies
  • Excellent analytical and decision-making abilities
  • Team management skills
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"A Top 5 Services company"

Agency job
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Bengaluru (Bangalore), Hyderabad
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6 - 10 yrs
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₹6L - ₹25L / yr
DITA
Technical Writing
Technical Writer
Documentation
Creative Writing
+5 more

Mandatory Skills

  • Experience in Technical Writing/Information Development
  • Experience writing topic-based and task-oriented documentation according to company style guidelines, requiring minimal editing from senior ID staff
  • Experience developing enterprise systems software documentation for users and system administrators
  • General knowledge on DITA concepts and IDCMS: ID (Information Development) Lifecycle and Content Management System
  • Excellent interpersonal, communication, and teamwork skills
  • MS Word

 

Roles, Responsibilities

  • Effectively collaborate with project stakeholders to scope ID work
  • Attend ID and Dev core meetings to understand ID requirements and plan, write and maintain concise but complete internal and external technical information (end user manuals, troubleshooting topics, compliance documentation, API descriptions) in compliance with client and team guidelines
  • Independently research for relevant information and perform content reviews
  • Work alongside multiple teams in a fast-paced agile environment towards providing high quality written content.
  • Follow recommended style and business guidelines; using approved templates
  • Being technically savvy in the areas of documentation by being hands-on with new and current product features
  • Being proficient in usage of documentation tools & systems and aware of new technologies in documentation, industry best practices.
  • Delivering the work allocated in time and with quality including translations and documentation build packages
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DP
Posted by Swapna Venkat
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Bengaluru (Bangalore)
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10 - 16 yrs
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₹20L - ₹26L / yr
Technical Project Manager
Project Manager
MEAN stack
MERN Stack
BFSI
+10 more
Position: Technical Project Manager
Exp: 10+ yrs
Job Location: Bangalore
 

Role and Responsibilities   

  1. Voice of the customer - Understanding the voice of the customer to ensure that the platform/platform capabilities are delivered according to the expectations. 
  2. Customer Success - Work closely with the Customer Success Team to ensure that timely delivery and issue resolution for the customers. 
  3. Internal Stakeholder Manager - Work with the Development, QA, and DevOps to define the delivery plan and allocate tasks. 
  4. Delivery of Platform/Platform Capabilities - Tracking, monitoring, and evaluation of the end to end technical delivery. 
  5. Internal and External Communication - On-time and crisp communication with internal and external stakeholders. 
  6. Documentation - Management and maintenance of the required documentation for the technical delivery. 
  7. Reporting - Creating and sharing important data-driven reports to internal and external stakeholders. 
  8. Team Management - Manage a team of product and business analysts. 

 

Skills & Experience  

 

1.     Bachelors or Master degree in computer science. 

2.     Prior experience as a programmer is a must. 

3.     3+ experience as a Technical Project Manager is required. 

4.     End to end understanding of cloud-based platform delivery. 

5.     Good understanding of the LAMP/MEAN/MERN stack.

6.     Strong experience with the Agile Delivery Model is a must. 

7.     Understanding of AWS/Azure/GCP will be preferred. 

8.     Exposure to various Project Management tools is a must.  

9.     Experience in the BFSI industry will be a plus but it is not mandatory. 

10.  Excellent written and verbal communication skills are a must. 

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Disruptive Electronic Accessories Brand

Agency job
via Unnati by Astha Bharadwaj
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Bengaluru (Bangalore)
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4 - 6 yrs
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₹5L - ₹6L / yr
Technical Writing
technical writer
Documentation
Creative Writing
Software documentation
+5 more
Here is a chance to work for a Consumer Electronics Brand, where you get to deal with some of the best channels and work with some excellent experienced minds. Read on.
 
Started in 2015, this lifestyle and accessories startup has taken over the consumer electronics sector in India. Our client has a product range that includes an extensive catalog of headphones, speakers, travel accessories, and modern earphones. It believes in providing cutting edge electronic products stamped with durability and affordability.

The brand is associated with some of the major icons across categories and tie-ups with industries covering fashion, sports, and music, of course. The founders are Marketing grads, with vast experience in the consumer lifestyle products and other major brands. With their vigorous efforts toward quality and marketing, they have been able to strike a chord with major E-commerce brands and even consumers.
 
As a Technical Writer, you will coordinate and work with different team Software, Hardware, Quality Assurance, Product Managers and Management team - and write content accordingly.
 
What you will do:
  • Researching, outlining, writing, and editing new and existing content
  • Working closely with various departments to understand Products Specifications, Architectures
  • Creating Technical documentation for the product
  • Writing easy-to-understand user interface text, online help and developer guides
  • Preparing User manuals of the product and developer guides
  • Revising all documents as new update or issues arise
  • Analyzing existing and potential content, focusing on reuse and single-sourcing opportunities

 

 

What you need to have:

  • B.Tech /B.E.; Any Graduation
  • Strong experience in creating Technical documents like Product Specs, Project Charters, Application Notes, Architectural diagrams, Software API documents, Design documents, Survey forms, User guides, Patent applications and Management Presentations.
  • Well experienced in planning, creating, and maintaining technical documentation.
  • You must have the potential to grasp technology
  • Preference will be given to candidates, with experience in Consumer-lifestyle companies, having good understanding of any of the product categories including Wearable (Band, Smartwatches), Hearables (TWS, Neckbank, Headphones), Alexa Speakers/ Voice Assistant, Soundbars, and any other consumer Electronics products
  • Having experience working Multi-site, diversified team environment and good team player.
  • Excellent English written and communication skills.
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Disruptive F&B Startup

Agency job
via Unnati by Seemi Ejaz
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Bengaluru (Bangalore)
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3 - 5 yrs
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₹4L - ₹5L / yr
Account
Accounting
Reconciliation
Inventory Management
Documentation
+7 more
Do you have good accounting knowledge, have worked a little and wish to take your career in a new direction, then this role is for you.

Our client is a food startup that is serving the traditional Indian snack with a modern twist. The startup is driven by young blood entrepreneurs who realized the absence of hygienic street food in India.

They re-innovated their favorite snack by reducing the fat and calorie content and inducing diverse flavors. Starting from a tiny kitchen and a QSR joint the startup now has its retail outlets in Bengaluru, Hyderabad, and Pune. They have business tie-ups with MNCs like PVR, CCD, and INOX and have secured a place in the frozen food section with a top e-commerce site.

The founders are a wife-husband duo with backgrounds in sales & marketing and biotechnology. They have put their heart and soul in the company and have turned it into a multimillion brand.

As an Assistant Manager,you will be maintaining Accounts books, Purchase Reconciliation, cash flow management, other accounting work.
 
What you will do:
  • Maintaining receipts, records, and withdrawals of the stockroom.
  • Performing other stock-related duties, including returning, packing, pricing, and labelling supplies.
  • Rotating stock and coordinating the disposal of surpluses.
  • Ensuring adequate record keeping and managing all documentation to confirm proper stock levels and maintaining inventory control physically as well as in the software.
  • Ensuring to effectively maintain minimum stock level at all times.
  • Ensuring effective and efficient delivery of the products to the outlets as per the commitments.
  • Planning, scheduling and controlling outgoing materials effectively and efficiently.
  • Possessing sound knowledge of store keeping operation as per organizational norms and ISO standards and should be able to monitor and maintain safe and quality working practices.

 


Candidate Profile:

What you need to have:

  • Graduate with B.Com. / B.A. / B.Sc. degree preferred.
  • Knowledge of proper book-keeping and inventory management.
  • Familiarity with standard concepts and best practices in a stockroom or warehouse environment.
  • Excellent written and verbal communication skills.
  • Competencies in data entry, analysis, and management.
  • Willing to work 6 days a week.
  • Keen attention to detail and ability to effectively manage time.

 

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DP
Posted by Sambrama Sambrama
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Bengaluru (Bangalore)
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3 - 7 yrs
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₹4L - ₹8L / yr
Business Analysis
Requirements management
Documentation
Agile/Scrum

 

Job Description: Business Analyst

(Job Code: BNSAN1)

 

No of Positions: 2

 

Purpose of Position:

 

Requirements management is one of the core skills of business analysts. Developing technical solutions to business problems, or to advance a company’s sales efforts, begins with defining, analyzing and documenting requirements. Managing requirements at the project level can help fulfill business needs. Skilled business analysts also use requirements to drive the design or review of test cases, process change requests, and manage a project’s scope, acceptance, installation and deployment

 

Accountability:

 

The Business Analyst is directly accountable to the VP of Operations. The Business Analyst will undergo a yearly performance appraisal.

 

Duties and Responsibilities:

 

  1. Lead Role:

 

  • Assisting with the business case

 

  • Planning and monitoring

 

  • Eliciting requirements

 

  • Requirements organization

 

  • Translating and simplifying requirements

 

  • Requirements management and communication

 

  • Requirements analysis

 

  1. Responsibilities:

 

  • Implementing advanced strategies for gathering, reviewing and analyzing data requirements

 

  • Prioritising requirements and create conceptual prototypes and mock-ups

 

  • Mastering strategic business process modelling, traceability and quality management techniques

 

  • Applying best practices for effective communication and problem-solving

 

 

Qualifications and Skills:

 

Becoming a successful business analyst takes core business skills and specialized knowledge that will advance a firm’s objectives, and contribute to its remaining competitiveness in a complex economy. Business analysts are typically required to assess and validate their activities and to determine if a solution has fulfilled the requirements and achieve the business benefits in areas of workflow & customer relationship management.

 

  1. Written and verbal communication, including technical writing skills

 

  1. Understanding of systems engineering concepts

 

  1. The ability to conduct cost/benefit analysis

 

  1. Business case development

 

  1. Modeling techniques and methods

 

  1. Leadership Skills

 

  1. Excellent math and organizational skills

 

  1. Professional, courteous and positive manner

 

  1. Ability to set priorities and manage multiple task functions simultaneously

 

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It is a serviced based company

Agency job
via GRowth Gamut Pvt. Ltd by Harsha Priya
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Bengaluru (Bangalore)
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4 - 7 yrs
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₹6L - ₹9L / yr
Technical Writing
Content Writing
Documentation
Creative Writing

 Excellent verbal/written communication in English.

·         Must be able to communicate with users of different levels from a developer to an IT executive.

·         Capable of articulating/writing technical documentation that helps all system users understand and use the product.

·         The candidate must be well versed in creating online help, end-user or technical manuals/guides, business communications, release mailers.

·         The candidate must be capable of articulating processes and products in all possible formats like print, video guides, online self-help guides, and other electronic means.

·         In addition to research, copywriting, language, writing, and revision skills, the candidate must also possess following attributes:

  • Business analysis, Illustration/graphic design using power point presentation, Indexing of all help content, Training, E-learning, User interfaces, Video editing, Website content management

·         A technical writer must be able to elicit information from SMEs and conducts the research necessary to write and compile technically accurate content independently.

·         The candidate must be able to prioritize their tasks with project leader and able to multi task for different projects within the program.

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DP
Posted by Vijayendra Human
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Bengaluru (Bangalore)
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3 - 6 yrs
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₹9L - ₹11L / yr
Technical Writing
Creative Writing
Documentation
KrypC is seeking capabilities for developing and updating product documentation deliverables for the KrypC product releases. Strong technical writing and editing skills are needed to produce topic-oriented technical content. Product documentation is produced in softcopy formats for delivery to customers, business partners and support representatives to provide information about concepts, tasks, and reference information related to the product software. Product documentation generally relates to installing, administering, and maintaining of product software. The candidate is responsible for planning, organizing and creating user guides, reference material and release notes for target design engineering audience. The documentation development tasks include researching and organizing initial source material into a quality draft. Source material includes product specifications, training and conference materials and engineering input. The interaction with engineering includes soliciting feedback and reviews from Applications and R&D engineers. The candidate demonstrates and implements good standard writing practices in the development of these material. The candidate should have good understanding of software knowledge along with a working knowledge of related EDA tools. Experience: Requires 4-6 years of technical writing experience with excellent written and verbal communication skills. He or she should have good problem solving skills and ability to consistently meet aggressive deadlines. Education: Requires an engineering degree or equivalent with 4-6 years of relevant software solutions and product knowledge
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DP
Posted by Shruti Kulkarni
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Bengaluru (Bangalore)
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0 - 1 yrs
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₹1L - ₹2L / yr
Technical Writing
Documentation
Creative Writing
Job brief: We are‬ looking for a special someone who has an exceptional command of the English language, is creative and has a passion for writing on technology, application work flow, and others. Responsibilities: -Writing, editing and proofreading copy for client projects based on material supplied by them. -Editing and proofreading content once written -Work collaboratively with product and marketing teams to help plan, write, edit, and publish content. -An analytical mind and an organized approach -Handle Content requests from various departments. -Proofread content to ensure error-free content. -Eye for Grammar, Clarity, Accuracy and Creative writing. -Manage editorial schedules and work within deadlines. -Multiple applications documentation. -Understand the requirements and create user stories for applications. -Work hand-in-hand with developers to understand the flow of modules and document it. Requirements: -Must have an excellent command over the language and high-end ------- -proficiency in both oral and written communication in English. -You will need to be a clear and confident content writer with experience in -producing content in the digital marketing environment. -A positive, flexible attitude and a willingness to work as a team player with good interpersonal skills. -Continually recommend strategies to create better content and -engagement based on insights and analytics. -Proactively research and understand the current trends relating to our product and industries we serve. -Ability to multi-task and adapt to change. -Ability to write, rephrase and modify unique contents. -Writing web content for website/ portals from scratch. -Research and Conceptualization.
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DP
Posted by Shirin AM
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Bengaluru (Bangalore)
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8 - 12 yrs
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₹8L - ₹12L / yr
Technical Writing
Documentation
Creative Writing
Key job responsibilities for a technical writer include : - Excellent technical writing skills and ability to peer review technical documents for grammar, content and style of writing. - Participate in and ability to convert technical discussions into documents - Must have background in writing range of technical documents from architecture diagrams to capturing step by step technical processes - Demonstrated ability to document business processes and write detailed functional requirements. - Ability to work under tight time frames. - Good organizational skills. - Capability to handle sensitive and complex issues with discretion and good judgment. - Writers with Solid English writing skills and they will be tested on semantics of grammar, vocabulary, verbiage, sentence structure etc during the recruiting process - Organize material and complete writing assignment according to set standards regarding order, clarity, conciseness, style, and terminology. - Maintain records and files of work and revisions. - Edit, standardize, or make changes to material prepared by other writers or establishment personnel. - Confer with customer representatives, vendors, plant executives, or publisher to establish technical specifications and to determine subject material to be developed for publication. - Review published materials and recommend revisions or changes in scope, format, content, and methods of reproduction and binding. - Select photographs, drawings, sketches, diagrams, and charts to illustrate material
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Bengaluru (Bangalore), Hyderabad
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5 - 15 yrs
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₹5L - ₹15L / yr
Technical Writing
Documentation
Creative Writing
SAP
Documentation Specialist with strong experience in developing content for SAP Projects/Products • SAP product knowledge is required. Must have developed content/documents related to SAP Products/Projects.
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