Who are we looking for?We are currently seeking a highly skilled technical writer to join our growing organization. In thisposition, you will create easy-to-understand user content and product documentation to increaseproduct clarity, performance, and usability. A strong knowledge base and the ability to work cooperatively with other teams are a must.Responsibilities Work with internal teams to understand product documentation and client requirements Create a strong content that fulfils company standards and audience goals, including User Guides and Product-info documents for non-technical users and API documentation for technical users Familiar with the release process and release notes for SaaS product Write user-oriented interface text and create a video tutorial for UI users and product training Utilize a variety of media forms; such as graphs, images and charts Analyze existing content and make meaningful improvements, as necessary Works with technical, sales and marketing team members to ensure the finished documentation meets product and client requirements Revise, edit and update instructions, technical information, and frequently asked questions as necessary Create, adapt and follow project schedules and deadlines Keep up-to-date on technological and product developments as well as universal specifications relevant to the industry Requirements and Qualifications Excellent English-language verbal and written communication skills Experience of 2-5 years in technical writing of software documentation Solid working knowledge of Microsoft Office suite and Google Docs Familiarity of software development processes/operations, and terminology used within software development. B.Sc. in English Literature or Language, or equivalent experience in English is desirable but not essential. About BlueOptima The only company providing objective software development productivity metrics. The technology has been implemented by some of the world’s largest organisations including insurance companies, telecoms and nine of the world’s top twelve Universal Banks. This successful product uptake has led to the rapid expansion of the company.Our HQ is in London, UK, and we have offices in New York, USA, Bangalore and Gurgaon, India and Guadalajara, Mexico.BlueOptima is an equal opportunities employer. Location:Your home office will be at BlueOptima’s office in Gurgaon.
We are looking for experts who can authoritatively write How-to guides, tips, and tricks for iPhone, Mac, Windows, Video Games, and the web in general. The job requires you to have the following skills: You must be a geek at heart. That kind of person who your friends and family look up to when they need tech advice. You must be able to write how-to guides and tips in a way that is easy to understand, even to non-experts. You must have solid English writing skills. Below are a few examples of the work kind of work we expect you to do: How to use Threads from Instagram└ https://metauser.co/how-to-use-threads-from-instagram/ How to Install AltStore on iPhone from a Windows PC└ https://metauser.co/how-to-install-altstore-on-iphone-from-a-windows-pc/ How to Scan Documents using Files app on iPhone└ https://metauser.co/how-to-scan-documents-using-files-app-on-iphone/ How to take a Full Page Screenshot on iPhone└ https://metauser.co/how-to-take-a-full-page-screenshot-on-iphone/ Think you’re a good fit for the job? Please send us an email with a sample article that you see as fitting for metauser.co. The sample article should be written by you only. If you have any previous work experience, include that as well in your application.
LeadSquared is currently seeking a highly motivated and experienced Implementation Manager to join our team. Who we are? LeadSquared is a leading Sales Execution and Marketing Automation platform used by over 900 businesses worldwide to automate their New Sales, Renewals/Upsells and Field Sales processes. Customers control the buying process in the digital economy. Traditional CRM and marketing systems are old school in serving the needs of high velocity sales processes. LeadSquared offers next generation, AI enabled automation process engine that helps organizations automate, analyze and optimize their sales and marketing processes. LeadSquared has been recognized as one of the fastest growing companies in the world: Among Top 50 fastest growing tech companies in India as per Deloitte Fast 50 programs Frost and Sullivan's 2019 Marketing Automation Company of the Year award Among Top 100 fastest growing companies in FT 1000: High-Growth Companies Asia-Pacific Listed as Top Rates Product on G2Crowd, GetApp and TrustRadius LeadSquared is backed by institutional investors like Stakeboat Capital and angels like Jyoti Bansal. Job Description: LeadSquared is looking for an Implementation Manager who will be in-charge of getting the product live for our new clients. The role is a critical one since it will impact the overall retention and satisfaction of the customers. Key Responsibilities: Conduct kick-off meetings with every new client to review expectations and to create a written project implementation plan with milestones, deliverables, SLAs and KPIs. Some meetings may require travel to client Location (domestic / international). Understand customers’ business and motivation to subscribe to LeadSquared: Come up with LeadSquared customization based on this understanding. Understand the software and tools ecosystem of Customer and come up with best possible ways of connecting LeadSquared to them. Come up and implement the best way of importing existing customer data and digital assets Execute the implementation plan: Make the customer live within promised timeframe. Be single point of contact for customer on implementation including any integrations. Communicate work status to client and internal stakeholders on a regular basis Work with Sales, Customer Success and Customer Support teams to ensure that they understand any customizations done or unique needs served for the customer Work closely with the product development team to share client feedback and for post-implementation reviews Track key metrics and KPIs related to implementation success Identify implementation areas that can be automated and work with the product or customer success teams to automate them Upsell / cross-sell LeadSquared product or services wherever applicable Key Capabilities: A bachelor’s or master’s degree engineering or technology 8+ years of mandatory experience in Implementation world class products Ability to manage multiple clients and projects/task simultaneously Exception problem solving and solutioning skills Customer success-oriented attitude Excellent written and oral English skills Understanding of how cloud-based applications are delivered and consumed Understand of unique feature and challenges of SaaS applications Exceptional critical thinking skills is a plus Flexibility to travel is required Timely execution-oriented professionals will be preferred Focus on quality and attitude to excel will be a big plus
We are looking for an experienced Technical Writer to produce high-quality documentation that contributes to the overall success of our products. As a Technical writer you will write/revise documentation and online help content for Humonics Bot platform and products. Excellent writing and research skills, the ability to grapple with and master difficult source material, and the flexibility to manage deadlines and priorities are essential. You must be able to write for a wide variety of audiences with varying levels of technical knowledge (such as Developers, deployment architects, and end users). You must have the proven ability to work independently exercise good judgment to resolve problems and create high-quality work. • Work with internal teams to obtain an in-depth understanding of the product and the documentation requirements • Produce high-quality documentation that meets applicable standards and is appropriate for its intended audience • Write easy-to-understand user interface text, online help and developer guides • Create tutorials to help end-users use a variety of applications • Analyse existing and potential content, focusing on reuse and single-sourcing opportunities Create and maintain the information architecture • Research and understand the marketing needs for a product and perform documentation design based on your understanding of these and the needs of our customers. • Organize and prepare information for publication and develop publication concepts for the best communication of subject matter • Participate in product design and status meetings. • Verify documentation through hands on testing. • Take an active role in the definition and evolution of standard practices and procedures Requirements: • Demonstrable experience in developing technical documentation for software products • Thorough understand of software development / product development life cycle, agile methodologies • Must have good understanding of DFD, ERDs Decision Trees Tables etc. Using MS-Visio and MS-Word • Collaborate with various teams (including Product Management, Customer Success, Technical Support, etc.) in planning, developing, and maintaining training assets • Should have strong Communication skills. Must be able to take complex, technical information and translate it for colleagues and consumers who have nontechnical backgrounds • Should be detail oriented and should work well with the team • Must have excellent writing skills to be able to explain technical information clearly • Organize and write supporting documents for products • Standardize content across platforms and media
As a Technical Content Writer at Hackr.io, you need to have: - Write unique, creative, and relevant tech content for our blog, guest posts, website, and other emerging formats. - Research and gather useful information and write relevant tech content as per the style, tone, and requirements. - Should filter information into clear and concise text and have the ability to present content in the most engaging manner. - Develop grammatically correct and quality content. - Analyse information from multiple sources (SME, Offline and Online) and use them to create original content. - Comfortable working under timelines and a goal-based approach. - Creative thinker with the ability to transform technical information into compelling stories.
Responsibilities: • Well detailed documentation on new technologies and articles . • Explore and collect information for writing on various technical articles. • Manage the online content and writing SEO based content in different projects. • Wrote product manuals for the products developed within the given deadline.
In this Role you will be required to meet various types of users, understand their work flows and accordingly work on Navigation Flow for our technology product a SaaS platform for Managing OOH media spaces. Candidates having worked on product documentation, user experience design and wire framing will be given preference but bright minds with willingness to learn fast can also apply.
Technical Content Writer would be responsible for: Should be able to prepare case studies, work on forums writing modules, project plans etc A creative person with an interest in content research, writing and content editing. Writing interesting articles, contents, case studies and blogs. Content should be easily understandable. Capable of working independently with minimal guidance. KeySkills: Excellent communication skills A creative flow in writing Candidates with knowledge of SEO based content writing would be preferred