Key Responsibilities • Create and own a product roadmap and ensure execution in line with the product strategy • Collaborate with business and marketing teams to ensure that the requirements are crystal clear and translate the same into actionable tickets • Define metrics to measure the health and success of the product. Identify growth and improvement opportunities at each stage of the funnel What we expect • 2-3 years of experience working on consumer technology products. You can take business requirements and turn them into a roadmap of features with some guidance. • You have prior experience in understanding and solutioning with APIs • You are able to evaluate opportunities and progress towards goals without getting bogged down by complexity or ambiguity. • You continually maintain a prioritized backlog with clear and concise user stories. • Collaboration: You know how to influence people to get things done across any job functions. People love working with you. • You write and communicate your thoughts / ideas effectively Preferred Experience • Bachelor’s Degree in Computer Science, or related technical fields.
As a technical writer, you will be responsible for developing high-quality technical documentation for the Servify platform. This documentation will include: • Internal developer documentation • Documentation for partners integrating with Servify • Product user manuals You will work very closely with the Engineering and Product teams to build this documentation. You will also coach developers to get better at writing documentation.