11+ Product Documentation Jobs in Mumbai | Product Documentation Job openings in Mumbai

Designation Business Analyst

Work Location Mumbai

Reports to Team Leader

About You:

• A Graduate or Post Graduate in Engineering/ Computer science or holding any diploma in computer science/IT.
• A self-starter/team player who is excited to work in a fast-paced environment with an ability to multi-task and work independently with minimal supervision.
• Should have 2+ years of Business Analysisexperience preferably on a product-based company.
• Must have exposure on working with industry trends and MVC architecture.
• Must possess excellent communication skills in English.

About the JOB

• Involved in the design or modification of business systems or IT systemsTo Collaborate with engineering leads and senior architects to create and design various applications for the company.
• Interacts with the business stakeholders and subject matter experts in order to understand their problems and needs.
• Gathers, documents, and analyzes business needs and requirements.
• Developing technical solutions to business problems, or to advance a company'ssales efforts, begins with defining, analyzing and documenting requirements. 

job Title: Ad Sales Executive/ Manager

Location: Mumbai, Pune, Nagpur

Experience: 2-8 years in advertising field

Salary: As per industry standards + Benefits

Responsibilities:

• Identifies and prospects potential clients across the market segments
• Builds and maintains strong relationships with key decision-makers and stakeholders to understand their marketing needs and objectives
• Develops customized proposals and presentations that showcase Reach India's capabilities and solutions tailored to each client's requirements
• Collaborates with internal teams, including creative, strategy and account management, to ensure seamless execution of client campaigns
• Staying abreast on industry trends, competitor activities, and market insights to identify opportunities for innovation and differentiation.
• Understands media verticals (Radio, TV, Digital, OOH etc.) and pitches the proposal by understanding the client’s requirements and budget

1. Respond to customer queries in a timely and accurate way, via phone, email, or escalate unresolved issues to the appropriate internal teams

2. Take ownership of customer issues and ensure prompt resolution

3. Maintain customer records by updating all relevant information in the database

4. Meet personal/team qualitative and quantitative targets

5. Providing complete information about the product to the customer.

6. Solving all product or service-related issues of the customers.

7. Keeping a proper record of the customers.

8. Maintaining and updating the information of the customers regularly.

9 . Maintaining a pleasant working environment for your team.

10 . Creating policies and procedures.

11. Conducting quality assurance surveys with customers and providing feedback to the staff.

Manage support operations and lead the support engineering team.

Minimum Qualification: Bachelor's degree in Computer Science, Information Technology, or any related field. Strong technical skills and leadership experience are required.

Experience: 4+ years of experience in Software Engineering or technical support roles.

How to Apply:

- Login to tacoi.paromint.com.

- Navigate to your Profile.

- Copy your wallet public address from the app.

- Send an email.

- Include your wallet public address in the email.

- Mention the job code SM004 in the email.

- Attach your resume to the email.

Note: Candidates will be selected for interview based on their hedging ability, especially in options and commodity derivatives on tacoi.paromint.com.

Roles and Responsibilities:

● Cultivate and maintain strong business relationships with multiple travel agents, driving their growth.

● Focus on increasing revenue by implementing cross-selling, upselling strategies, and ensuring operational excellence.

● Develop meaningful connections with both existing and new customers, regularly assessing their satisfaction and ensuring smooth engagement with products.

● Provide prompt and accurate solutions, swiftly addressing user needs and enhancing their overall experience.

● Collaborate with various teams, generate transparent reports, and identify novel avenues for ongoing enhancement and innovation.

● Recognize product issues and communicate them to the product team.

● Contribute to the establishment of efficient and scalable processes that reflect the commitment to delivering optimal service to agents.

● Work together with sales, product, engineering, and marketing departments.

● Attain a comprehensive understanding of our products, offering demonstrations and resolving product inquiries.

● Analyze and maintain agents' performance data.

● Stay informed about industry trends and strategic growth opportunities.

Experience and Skills Required:

● A minimum of 2 years of sales experience in the travel industry.

● Demonstrated track record in managing key clients, creating value, and handling operational responsibilities.

● Outstanding communication and interpersonal aptitude.

● Proficiency in building relationships and possessing high emotional intelligence.

● Preferable previous experience in acquiring or managing travel agents, visas, or insurance.

● Proficiency in using CRMs and Google Sheets.

● Ability to perform well under pressure with a proactive mindset.

Job description:

Responsibilities: 

• Managing retail operations, including cash, store operations, inventory, and shelf-life management  
• Recruiting, managing, motivating, and training the teams   
• Driving store-level, corporate and bulk-order sales   
• Managing store assets and equipment   
• Executing and maintaining in-store visual merchandising   
• Resolving customer concerns in a diplomatic manner   

Candidate Qualifications & Skill Requirements: 

• Graduation in any stream  
• MBA/Diploma in Retail Management not mandatory but advantageous  
• 5-8 years' experience in luxury retail, food retail, or hospitality out of which at least 2 years in a team manager role   
• Excellent customer handling and communication   
• Must be well organized and diligently structured in their approach to any engagement   
• An uncompromising focus on execution with a no-nonsense attitude toward goals and deliverables    
• Immediate joiners preferred.  

Job Location: Palladium Mumbai.

Reporting Manager: Operations Manager 

Timeframe: Immediate 

About us 

• Burgundy Brand Collective is one of India's fastest-growing specialty retail companies with stores in 9 cities. The company partners with best-in-class international luxury brands to offer Indians a window to the finest food and lifestyle themes from across the world.  Our brand portfolio includes Royce’ Chocolate- a premium Japanese confectionery brand, Onitsuka Tiger - a leading Japanese fashion and lifestyle brand, Provenance Gifts – a marketplace for curated gourmet gifts, Papabubble – an artistic, youth-oriented global candy brand and Ligne Roset – a luxury French contemporary furniture brand. The plan is to aggressively (yet astutely) scale out a portfolio of international brands pan-India.

Role - Lead- Backend Engineering

Work Mode- Hybrid

Location- Thane, Mumbai.

About the Company: 

Ventura is an omnichannel trading and investment platform with a network of branches, sub-brokers and Digital Channels. Founded in 1994, the company is now entering the next phase of growth by pivoting to a digital-first approach and strengthening its direct-to-consumer franchise. The company has now carved out a separate fintech vertical tasked with digital transformation using cutting-edge technology and bringing in fresh talent. 

Job Description: 

We are looking for a Backend Engineering lead whose highly talented individuals come from diverse backgrounds and are looking to solve real client problems at scale. We are looking for passionate techies with skills primarily around AWS and the latest tech stack who are aspiring for a fast-track career.

Join us if you like to:

· Build out a next-gen fintech product from ground 0

· Opportunity to influence the design of the product

· Flexible and Hybrid work environment running out of Slack

· Flat org structure

· Stay up-to-date on industry trends and emerging technologies

We’ll need you to bring:

· Bachelor's degree in Engineering or Master's degree in CS/ IT.

· 7+ years of experience 

· Clean coding skills around C++/Python/NodeJS/Go.

· Knowledge of Redis.

· Experienced in SQL with Postgres and Good to have Influx DB.

· Knowledge of NGINX or any other API gateway.

· Strong AWS skills, techies with certifications from AWS are particularly encouraged to apply - AWS API Gateway, Route53, Lambda, EC2, RDS, SQS, CloudWatch, Cognito, QuickSight

Demonstratable experience around writing testable code, working with git, doing peer-level code review, daily standups, and generally championing software excellence

Roles and Responsibility :

- This position requires you to lead and manage the whole engineering team.

- Manage your OKRs, contribute to product strategy and help develop your team.

- Create clear career paths for team members and help them grow with regular & deep mentoring.

- You work closely with the Product Management, Business Development, and Operations team and enable them by providing scalable and high-quality technology solutions at a rapid pace.

- Architect & design technically robust, flexible, and scalable solutions.

- Lead multiple modules, third party integrations and business partners integration.

- Taking architectural decisions, defining high level and low level design.

- Track record of bringing in and growing engineering talent and more to be shared via email.

Skills you are expected to have :

- Hands-on experience in advanced Golang, Python, PHP, Reactjs, React Native PWA, Javascript, AWS Cloud Services.

- Deep understanding of technologies, high level design, low level design in a secure, scalable and available set-up.

- Deep understanding & expertise with highly transactional, large relational and complex systems.

- Hands-on experience in system design, architecture or developing distributed systems.

- Should be good in writing code keeping scalability, flexibility and monitoring at center.

- Good understanding of source control tools GIT, Jira and Bitbucket, code reviews etc.

- Preferable experience in Django and Laravel frameworks, but not limited to these only.

- Experience in the development of robust and scalable Rest APIs and APIs testing tools such as postman etc.

- Experience in micro service-based development would be a plus.

- Experience in queuing systems such as rabbitMQ, Active MQ would be a plus.

- Experience in AWS cloud services.

- Experience and understanding of CI/CD pipeline.

- Good analytical and communication skills.

- Candidates from the fintech domain would be preferred (Payments/ Banking/ Wallets/ Insurance/ Financial Markets).

About Us :

- We are a consumer lending fintech start-up on a mission to provide Fair Finance to Everyone. We have raised $15 million in debt and equity funding from leading angels that have previously backed Ola, Oyo, Myntra, Uniphore and 1mg as well as marquee NBFCs.

- Our loans are originated in partnership with 1000+ merchants who are present in over 80 cities -

- Leading healthcare chains: Indra IVF, Partha Dental, VLCC

- Home improvements: Asian Paints, Design Cafe, @home by Nilkamal

- Education : upGrad, Toppr, Board Infinity, Career Point, Bansal Learning, Miles Education E-Bikes - Ampere, Hero Electric, Lectrix, Benlng

- Our founding team has worked at fintech companies in London where they won a Banking Technology Award for Best Mobile Initiative as well as Indian FinTechs such as Coverfox and Liquiloans.

- The team has extensive experience in credit, investment banking and vendor management. They have graduated from London Business School, Northwestern University (USA), and attained the CFA charter.

Product Manager

Compensation​ - ₹18.0L - ₹35.0L 
Experience​ - 5.0 - 7.0 Year(s) : Min 5 yrs of Solid Product management Experience
Location​ - Bangalore / Mumbai
Working days​ - 5
Qualification​ - B.Tech/B.E.
Requirements:

•  Candidates shall be working in a product/internet consumer firm and only B2B Product Firms (Not B2C)
•  Candidates shall be a full time MBA from a tier1 Institutes
•  Candidates shall have experience in Road-mapping, goal setting, managing project execution, A/B testing, UI/UX wire-framing, defining product roll-out strategy.

Responsibilities:

• Own delivery of product initiatives and releases Lead ideation, development, launch, testing, and iteration of new features Translate high-level conceptual product ideas into clearly defined product specifications.
•  Collaborate with design, engineering, marketing, and sales to drive the product development process
•  Define and execute the LEAD School product vision, priorities and roadmap
•  Collaborate with engineering to determine the best technical implementation of the product features by Using your skill on PRD, wireframe, mind map, trello and etc.
•  Use data and metrics to help inform roadmap and product decisions to help better acquire, convert and retain users
•  Define user stories and product requirements that both reflect and anticipate the needs of LEAD School broad user base Proactively engage with LEAD School users in user research and to identify market opportunities
•  Understand the competitive landscape and evaluate market trends to better inform product roadmap.

Skills and Qualifications:

•  3+ years’ experience in a product management role within a B2B software company Experienced being the product owner in agile product teams
•  Experience with A/B testing and using data to inform product decisions
•  Technical enough to work effectively with engineers to decide on different product paths Design-capable enough to work effectively with designers to decide on good platform UI/UX choices
•  Strong prototyping and wireframing skills using tools like Balsamiq, Moqups etc.
•  Experienced in managing product backlogs and priorities based on user research and collaborating with internal stakeholder
•  Effective decision maker and can help teams understand rationale and reasons for the product decisions and roadmap direction
•  Thrive in a fast-paced startup environment
•  Self-starter, independent and excellent at driving teams and projects
•  Excellent communication skills at all level’s small groups, large groups, and with executives