Account Manager

Generative AI System Design

• Architect and implement end-to-end LLM-powered applications
• Build scalable RAG pipelines (chunking, embeddings, hybrid search, reranking)
• Design and implement agent-based workflows (tool calling, multi-step reasoning, orchestration)
• Integrate LLM APIs such as OpenAI and Anthropic, along with open-source models
• Implement structured output validation, grounding strategies, and hallucination mitigation
• Optimize inference cost, latency, and token efficiency
• Design evaluation pipelines for performance, accuracy, and safety

2️⃣ Backend & Microservices Engineering

• Design scalable backend systems using Python
• Build REST and async APIs using FastAPI / Django
• Architect and implement microservices with clear service boundaries
• Implement service-to-service communication (REST, gRPC, event-driven messaging)
• Work with message brokers (Kafka / RabbitMQ)
• Optimize database performance (PostgreSQL, MongoDB)
• Implement caching strategies (Redis)
• Build observability: logging, monitoring, distributed tracing

3️⃣ Cloud-Native Architecture & DevOps

• Design and deploy containerized services using Docker
• Orchestrate services using Kubernetes
• Implement CI/CD pipelines
• Ensure system scalability, resilience, and fault tolerance
• Apply distributed systems principles:
• Circuit breakers
• API gateway patterns
• Load balancing
• Horizontal scaling
• Saga patterns
• Zero-downtime deployments

As a Pre-Sales Solutions Engineer, you will play a critical role in the sales process by demonstrating SmartWinnr’s products and solutions to prospective customers. You will work closely with the sales team to understand client requirements, craft tailored demonstrations, and effectively communicate the value of our offerings. This role requires a combination of technical understanding, excellent communication skills, and the ability to present solutions in a way that resonates with diverse stakeholders.

Responsibilities include but are not limited to:



• Conduct product demonstrations and presentations tailored to the needs and interests of potential customers.
• Collaborate closely with the sales team to understand customer requirements and propose the right product solutions.
• Assist in creating and customizing demo environments and scenarios that highlight the product’s key features.
• Provide technical support during the pre-sales process, addressing any technical questions or concerns that arise.
• Document and maintain records of all customer interactions, demo sessions, and feedback for continuous improvement.
• Work with the product team to relay customer feedback and help refine product offerings.
• Assist in the preparation of proposals and other sales-related documentation.

Responsibilities :

Professional Experience

• 2–5 years of experience in pre-sales, solutions engineering, or technical consulting.
• Proven track record of supporting B2B sales cycles and delivering effective product demonstrations.

Skills & Tools

• Strong presentation, communication, and interpersonal skills.
• Familiarity with SaaS products, technical integrations, and solution design.
• Proficiency with CRM platforms (preferably Pipedrive) and productivity tools like MS Office or Google Workspace.

Personal Attributes

• Customer-focused with a consultative approach to problem-solving.
• Proactive, adaptable, and quick to learn in dynamic environments.
• Collaborative team player with a positive attitude and growth mindset.

MTX Group Inc. (MTX) is seeking motivated Professional Development Consultants to join our team. Professional Development Manager will serve as a personal coach, dedicated to fostering consultant’s success and growth within the organization.

MTX is a global technology consulting firm that enables organizations to modernize through digital transformation. With data as the new currency, MTX helps transform long-term strategy with outcomes in mind around happiness, health and the economy. MTX improves decision-making with speed and quality by partnering with leading cloud technologies. MTX provides expertise across various platforms and technologies, including Google Cloud, Salesforce, artificial intelligence/machine learning, data integration, data governance, data quality, analytics, visualization and mobile technology. 

Responsibilities:

Workforce  Management :

• Manage the reporting team structure and oversee the daily activities of the reporting team, providing direction and guidance as needed
• Serve as a mentor to the team, actively engaging with them to ensure they maintain a high level of competence and operational excellence
• Identify and analyze potential risks related to the reporting team that may impact project success 

Talent Acquisition Support:

• Support talent acquisition efforts by participating in recruitment processes, conducting interviews, and providing input on hiring decisions to ensure alignment with team goals and objectives

Communication, Coordination and Collaboration:

• Communicate with team members and other stakeholders (VPs, Delivery Director, Project Teams, HR Team, etc), providing updates on projects, sharing important information, and ensuring everyone is on the same page
• Proactively keep HR updated about any key escalations, performance issues
• Build and maintain strong relationships with internal and external stakeholders, fostering collaboration and partnerships

Performance Management Process:

• Coordinate the performance appraisal process, collect feedback ratings & recommendations from stakeholders, and ensure compliance with organizational policies
• Leading career progression and associated financial impact projection of the reporting team
• Closely monitor the overall performance efficiency of the reporting team and work on ensuring progression of the team and overall increase in productivity 
• Evaluate the performance of team members, provide feedback, and ensure proper documentation as per HR processes
• Implement performance management plans (PMP) for team members whose performance is below the expected level
• Resolve conflicts within the reporting team to maintain a positive team dynamic and work closely with HR.
• Identify high-potential employees and develop talent pipelines to ensure continuity of key roles within the reporting team

HR Processes and Compliance

• Ensure compliance with company policies, procedures, and legal requirements 
• Communicate HR policies and processes to the team members, ensuring understanding and adherence

Analytics and Reporting

• Analyze performance data to identify trends, patterns, and areas for improvement
• Use this information to publish dashboards/reports and make recommendations.
• Compile and analyze HR metrics, such as performance, turnover, retention, and engagement, to identify trends and areas for improvement for team members within the assigned region

Learning and Development:

• Conduct skill gap analysis and provide the learning team with insightful training needs to reach established performance target goals
• Leads development programs that align employee growth with organizational goals, enhancing career opportunities
• Facilitates connections to essential internal and external learning resources, supporting continuous professional development

Skills Required:

• 5-8 years of experience in the IT industry with a strong understanding of the software development life cycle/ functional role progression
• Strong understanding of various stakeholders and their roles in an IT consulting organization
• Strong leadership skills and the ability to effectively manage a team, providing direction, guidance and mentorship. 
• Knowledge of learning and development with the ability conduct skill gap analysis and identify training needs to help manage career progression
• Good general understanding of how large-scale software systems are designed, built, tested, deployed, and delivered to customers
• Experience working across both startups and large organizations
• Strong experience with data analytics and presentation; experienced in interpreting performance data and statistics
• Competence in building and effectively managing interpersonal relationships at all levels of the company
• Should possess strong problem-solving skills to address challenges and make informed decisions
• Openness to change, embracing new technologies, and staying updated with industry trends
• Ability to explain complex processes and employee development milestones clearly
• Ability to think strategically and execute operationally

What we offer:

• Group Medical Insurance (Family Floater Plan - Self + Spouse + 4 Dependent Children)
• Sum Insured: INR 5,00,000/- 
• Maternity cover upto two children
• Inclusive of COVID-19 Coverage
• Cashless & Reimbursement facility
• Access to free online doctor consultation

• Personal Accident Policy (Disability Insurance) -
• Sum Insured: INR. 25,00,000/- Per Employee
• Accidental Death and Permanent Total Disability is covered up to 100% of Sum Insured
• Permanent Partial Disability is covered as per the scale of benefits decided by the Insurer
• Temporary Total Disability is covered

• Optional Food Wallet (up to Rs. 2500 per month) 
• Offered as a tax saver component
• Part of the special allowance component in the CTC

• Monthly Internet Reimbursement of upto Rs. 1,000 
• Professional Development opportunities through various MTX sponsored certifications on multiple technology stacks including Salesforce, Google Cloud, AWS & others

***

Embedded Software - Linux 

Job Responsibilities: 

Linux development engineer working on microcontroller firmware development, Linux platform drivers and IoT solutions. Should be able to resolve technical roadblocks and deliver project commitments. Looking for someone with 2+ years in the embedded industry and a passion to grow along with the company. 

Selected candidates for this role will be reporting to the software tech lead/manager in the organization. 

• Embedded software development activities and Linux platform development.
• Work with QA teams to resolve bugs and ensure release readiness 

The main responsibilities of this role are: 

Technical: 

• Strong programming skills (C, C++, assembly) 
• Linux development experience (porting & platform drivers) 
• Knowledge of embedded microcontroller & microprocessor-based systems 
• Prior experience of delivering modules for microcontroller projects 
• Good understanding of commonly used embedded communication protocols 
• Good understanding of common embedded peripherals, interfaces & sensors 
• Experience working on Real-Time systems (RTOS) 
• Should be able to quickly learn new technologies.
• Should be able to work with minimal technical guidance 

Leadership: 

• This role requires excellent communication skills 
• Strong analytical & problem-solving skills 
• Prior experience working with overseas clients 
• Periodically report progress to manager.

Experience: 2 to 4 years

●       Deep knowledge and hands-on experience of Java & UI stack.

●       Proficient experience of web technologies, frameworks and tools like HTML, CSS, JavaScript, React, NodeJS, XML, jQuery, Spring, etc.

●       Should be well versed with State Management, Redux, Reducers, Java Script, CSS in ReactJS/UI

●       Practical experience of test-driven development and constant refactoring in continuous integration environment.

●       Experience in Oracle PL/SQL programming is required, knowledge of SQL and relational databases

●       Experience working in an agile team, practicing Scrum, Kanban, or XP

●       Experience of performing Functional Analysis is highly desirable.

●       Excellent communication and teamwork skills.

People skills:

●       End to end ownership in driving team towards delivery.

●       Performance and productivity orientation to promote high-quality results.

●       Profound analytical skills and problem-solving abilities.

●       Good communication and excellent interpersonal skills.

●       Pro-active and flexible working approach.

●       Ability to think outside the box to resolve problems.

●       Efficient and well organized, detail oriented.

Senior Data Scientist-Job Description

The Senior Data Scientist role is a creative problem solver who utilizes statistical/mathematical principles and modelling skills to uncover new insights that will significantly and meaningfully impact business decisions and actions.  She/he applies their data science expertise in identifying, defining, and executing state-of-art techniques for academic opportunities and business objectives in collaboration with other Analytics team members. The Senior Data Scientist will execute analyses & outputs spanning test design and measurement, predictive analytics, multivariate analysis, data/text mining, pattern recognition, artificial intelligence, and machine learning.

Key Responsibilities:

• Perform the full range of data science activities including test design and measurement, predictive/advanced analytics, and data mining, and analytic dashboards.
• Extract, manipulate, analyse & interpret data from various corporate data sources developing advanced analytic solutions, deriving key observations, findings, insights, and formulating actionable recommendations.
• Generate clearly understood and intuitive data science / advanced analytics outputs.
• Provide thought leadership and recommendations on business process improvement, analytic solutions to complex problems.
• Participate in best practice sharing and communication platform for advancement of the data science discipline.
• Coach and collaborate with other data scientists and data analysts.
• Present impact, insights, outcomes & recommendations to key business partners and stakeholders.
• Comply with established Service Level Agreements to ensure timely, high quality deliverables with value-add recommendations, clearly articulated key findings and observations.

Qualification:

• Bachelor's Degree (B.A./B.S.) or Master’s Degree (M.A./M.S.) in Computer Science, Statistics, Mathematics, Machine Learning, Physics, or similar degree
• 5+ years of experience in data science in a digitally advanced industry focusing on strategic initiatives, marketing and/or operations.
• Advanced knowledge of best-in-class analytic software tools and languages: Python, SQL, R, SAS, Tableau, Excel, PowerPoint.
• Expertise in statistical methods, statistical analysis, data visualization, and data mining techniques.
• Experience in Test design, Design of Experiments, A/B Testing, Measurement Science Strong influencing skills to drive a robust testing agenda and data driven decision making for process improvements
• Strong Critical thinking skills to track down complex data and engineering issues, evaluate different algorithmic approaches, and analyse data to solve problems.
• Experience in partnering with IT, marketing operations & business operations to deploy predictive analytic solutions.
• Ability to translate/communicate complex analytical/statistical/mathematical concepts with non-technical audience.
• Strong written and verbal communications skills, as well as presentation skills.