Key Account Manager - eCommerce

Position Summary

We are seeking a proactive and resourceful HR Generalist to manage day-to-day HR operations

and drive people-centric initiatives across departments. The ideal candidate will support talent

acquisition, employee engagement, policy implementation, compliance, and overall HR strategy.

Key Responsibilities

1. Recruitment & Onboarding

 Coordinate end-to-end recruitment process including job postings, screening,

interviewing, and offer roll-out.

 Facilitate smooth onboarding and induction processes for new hires.

 Work with department heads to forecast staffing needs.

2. Employee Relations & Engagement

 Act as a point of contact for employee queries, grievances, and conflict resolution.

 Drive employee engagement activities and events.

 Conduct stay interviews, pulse surveys, and exit interviews.

3. HR Operations

 Maintain and update HRIS/database for employee records.

 Prepare HR reports and dashboards (attendance, attrition, etc.).

 Manage performance appraisal processes in coordination with leadership.

4. Policy & Compliance

 Implement and ensure adherence to HR policies and labor law regulations.

 Support in drafting and revising company policies and HR manuals.

 Handle documentation, contracts, and compliance audits.

5. Training & Development

 Coordinate training programs and development plans aligned with organizational goals.

 Identify skill gaps and assist in L&D initiatives.

Key Skills & Qualifications

 Bachelor’s degree in Human Resources, Business Administration, or related field

(MBA/PGDM preferred).

 2–4 years of experience in an HR generalist or similar role.

 Strong understanding of labor laws and HR best practices.

 Proficiency with HR software/tools (e.g., Zoho People, Excel, ATS platforms).

 Excellent interpersonal, communication, and problem-solving skills.

 Ability to work independently and collaboratively in a fast-paced environment.

As a Key Account Manager (KAM) in 2026, the role has shifted from being a "relationship manager" to a "strategic growth architect." You are now expected to use AI-driven insights to predict client needs and act as a consultant rather than just a vendor.

Below is a modern, professional Job Description for a KAM.

Job Title: Key Account Manager (KAM)

Role Overview:

We are looking for a Key Account Manager to oversee and nurture our most valuable client relationships. In this role, you aren't just a point of contact; you are a strategic partner. Your goal is to deeply understand the client’s business objectives and align our solutions to help them achieve long-term success. You will manage a high-value portfolio, ensuring retention, identifying expansion opportunities, and driving mutual profitability.

Key Responsibilities:

• Strategic Partnership: Build and maintain long-term, trusting relationships with "big player" clients, acting as their primary advocate within our company.
• Account Growth (Upselling/Cross-selling): Identify "white space" opportunities within existing accounts to introduce new products or services that solve specific client pain points.
• Predictive Problem Solving: Use data analytics and AI tools to monitor account health and proactively resolve issues before they escalate.
• Contract Negotiation: Lead complex negotiations for contract renewals and pricing agreements, ensuring terms are beneficial for both parties.
• Cross-Functional Leadership: Collaborate with Marketing, Product, and Support teams to ensure seamless delivery and tailored solutions for your key accounts.
• Market Intelligence: Stay ahead of industry trends and competitor moves to provide your clients with consultative insights that position them for success.

Required Skills & Qualifications :

• Relationship Management: Proven ability to manage large-scale accounts and build rapport with C-suite stakeholders.
• Commercial Acumen: Strong understanding of P&L, budgeting, and financial forecasting.
• Analytical Thinking: Proficiency in using CRM software (Salesforce, HubSpot) and AI-driven dashboards to interpret customer data.
• Negotiation & Persuasion: Expert-level communication skills with a track record of closing high-stakes deals.
• Adaptability: Ability to pivot strategies in a fast-paced, digital-first market

Job Summary:

This is a full-time on-site role for an Operations Manager at Connect and Heal - CNH Care in Bangalore.

We are hiring for the Occupational Health Clinic (OHC) Dept. The ideal candidate will be responsible for managing an entire portfolio of clinics across cities to ensure smooth operations, with the support of regional teams.

Roles & Responsibilities:

A) P&L Ownership

 -Manage the P&L for the OHC business while meeting the profitability requirements quarter on quarter

B) Clinical Operations: 

 -Conduct thorough check on all clinic requirements and ensure smooth operations 

 -Ensuring the MIS for all clinics is done on time (daily / weekly / monthly)

 -Ensure timely audits is done for all clinics 

C) Sourcing Requirements:

 -Coordinating with central sourcing team on all hiring requirements

 -Coordinating with medical governance team on staff training calendar and ensuring smooth trainings

 -Track attendance on daily basis and ensuring no service gap 

D) Client relationships:

 -Managing relationships with PAN India clients and handle client escalations

 - Liaising with different stakeholders (Marketing/sales/product) as per business requirement

Qualifications

• Bachelor's Degree (Master’s degree preferred)
• Proficiency in excel and experience in handling large data sets
• Minimum of 5 years of experience
• Excellent communication & interpersonal skills
• Experience in healthcare industry including hospitals, clinics is a plus

Job description:

Job Title: WordPress Developer

Experience : 1 - 2 years

Location : Madurai (On-site)

We are seeking a skilled WordPress Developer to design, develop, and maintain our WordPress websites. The ideal candidate should have experience in creating custom themes, plugins, and optimizing website performance. You should be proficient in PHP, HTML, CSS, JavaScript, and have a strong understanding of SEO and security best practices

Key Responsibilities:

• Develop and maintain WordPress websites, themes, and plugins.
• Ensure website functionality, performance, and responsiveness across devices.
• Optimize website performance, speed, and SEO compatibility.
• Troubleshoot and resolve website issues, bugs, and conflicts.
• Implement API integrations and third-party services.
• Integrate third-party APIs (e.g., Razorpay, SMS, Google Maps)
• Collaborate with designers, marketers, and other developers to create high-quality web solutions.
• Create dynamic pages with Elementor, WP Bakery
• Manage website deployment, hosting, and security updates

Requirements:

• 1 yrs+ experience as a WordPress Developer.
• Strong knowledge of HTML, CSS, JavaScript, and PHP.
• Experience in theme customization and plugin integration.
• Familiar with page builders like (Elementor or WP Bakery)
• Knowledge of website optimization (speed, SEO, mobile responsiveness).
• Familiarity with website hosting, domains, and SSL setup.
• Excellent problem-solving and debugging skills.

Preferred Qualifications:

• Basic understanding of cPanel, hosting, and domain management.
• Experience with Elementor
• Eye for design and attention to detail.

Salary & Benefits

• Competitive salary based on experience.
• Opportunity to work on diverse web projects.
• Creative and growth-oriented work environment.

Designation: Project Manager

Location: Bangalore (Hybrid)

Reports to: Co-Founder & CBO

About the Role

We are looking for a driven and detail-oriented Project Manager to lead the execution of high-impact digital product initiatives for our clients. This is a high-ownership role that demands end-to-end accountability — from scoping and planning to execution and delivery. You'll work closely with cross-functional teams to ensure projects are delivered on time, with high quality and measurable business outcomes. If you're someone who thrives in fast-paced environments, brings structure to ambiguity, and leads with clarity and data, we’d love to connect.

Key Responsibilities

• Act as the single point of accountability for end-to-end project execution — ensuring on-time, high-quality, and profitable delivery of digital product solutions across strategy, design, and development.
• Collaborate closely with internal teams (design, engineering, research) and client stakeholders to translate project objectives into actionable plans with clear timelines, milestones, and deliverables.
• Define and manage project scope, resourcing, dependencies, budgets, and risks — proactively identifying and mitigating potential blockers.
• Bring clarity and structure to execution by setting up robust documentation, operating rhythms, and tracking mechanisms; ensure timely communication of progress, challenges, and escalations to leadership and clients.
• Drive project governance through weekly health reviews, accurate status reports, and rigorous issue/risk tracking with defined accountability.
• Own the quality of delivery — ensure alignment of deliverables with project goals, client expectations, and internal benchmarks for innovation and excellence.
• Make data work for you — use structured data and reporting to surface insights, enable decision-making, and identify areas of improvement.
• Lead with influence, not authority — foster alignment and collaboration across multidisciplinary teams in a fast-paced, often ambiguous environment.
• Embrace a problem-solving mindset — proactively drive solutions to cross-functional execution challenges, and be comfortable navigating trade-offs.
• Contribute to internal IP and process improvements that enhance delivery maturity and scalability across projects.

Requirements

• 5–8 years of experience in project management, with a proven track record of driving end-to-end execution of complex digital or technology projects.
• Prior experience in a service-based or consulting environment, managing external client stakeholders and internal cross-functional teams.
• Strong understanding of digital product development lifecycle — from strategy to design to engineering execution.
• Demonstrated ability to manage project scope, budgets, timelines, and risks with a high sense of ownership and accountability.
• Proficiency in project management tools such as Jira, Asana, Trello, or ClickUp; comfort with setting up and customizing workflows, reports, and dashboards.
• Strong analytical mindset — ability to work with data, identify trends, generate insights, and support decision-making through structured reporting.
• Excellent written and verbal communication skills — capable of simplifying complex ideas, aligning diverse stakeholders, and presenting with clarity to clients and leadership.
• Ability to work in a fast-paced environment, manage competing priorities, and stay composed under pressure.
• Hands-on, detail-oriented, and structured — someone who can bring method to chaos and drive clarity in ambiguity.
• A natural collaborator and influencer — able to build trust, motivate teams, and drive alignment without direct authority.
• 
  

Good to have:

• Experience in managing digital transformation, innovation-led, or customer experience focused projects.
• Exposure to product strategy, UX research, or agile software development practices.
• Certification in PMP, PRINCE2, or Agile methodologies is a plus, but not mandatory.

About Thence

Thence is a product innovation and digital design firm that partners with ambitious companies to reimagine digital experiences. We offer end-to-end solutions — from product strategy and experience design to full-stack development — helping our clients launch, scale, and transform digital products. With a focus on design excellence, measurable impact, and deep collaboration, we take pride in building solutions that users love and businesses value.

Role/ Responsibilities

• Lead a team of hard working backend developers. 
• Design APIs, DB, Queues, monitoring for micro services. 
• Writing, deploying and managing micro services. 
• Migrate existing components into distributed micro service architecture. 
• AWS Cloud / Google Cloud Platform (Manage Infrastructure). 
• API integration with 3rd parties. 
• Unit test cases, automation. 
• Database optimisation. 
• Design of highly concurrent backend architecture. 
• Handling high traffic data. 

Experience required: 

• Sound fundamentails in software design. 
• Must have worked on distributed and micro service architecture. 
• Sound fundamentals on scale/ performance/ memory optimisation. 
• Sound fundamentals of authentication, authorization, payment processes, data security. 
• Must have experience in Spring / Spring boot. 
• Good to have experience in Kafka / JMS / RabbitMQ / AWS Elastic queue. 
• Good to have experience in Junit / mockito unit test cases. 
• Good to have knowledge in Mysql (or any RDBMS). 

Dear All,

On behalf of one of our clients, we are hiring ambitious Sales & Marketing Executives

Job Description
As the sales and marketing executive you will be involved in developing marketing strategies, implementing marketing plans, developing sales strategies, maintaining customer relations, and creating sales reports.
Research and recommend prospects for new business opportunities. Research and analyze sales options. Build and maintain relationships with clients and prospects. Working with the sales team to develop targeted sales strategies. Answering client queries about product specifications and uses. Maintaining client relations. Collect and analyze information and prepare data and sales reports. Build and maintain professional networks

Requirements
1. MBA in Marketing, Business, or a related field.
2.Proven work experience as a Sales and Marketing Executive.
3.High-level communication and networking skills.
4.A passion for sales.
5.Understanding of commercial trends and marketing strategies.
6.Ability to negotiate and understanding of marketing skills
7.Self-motivated and goal-oriented, desire to deliver results
8.Ability to create and deliver presentations
9.Fast learner and a quick thinker