Account Manager

at Phonon Communications Private Limited

Posted by Vijayendra Singh

TetherBox Technologies is a Bangalore based I.O.T startup that helps companies take control of instrumentation and automation, with beautifully simple, and powerful data analytics. TetherBox spans multiple industrial verticals including Retail, Water-Treatment, Agriculture and Healthcare to name a few. part from bringing a positive and creative vibe to the work space the intern should also contribute to: 1. Streamlining in-house Operations 2. Business Research 3. Strategizing, Allocating resources and Managing marketing campaigns, evaluating the success of them and performing necessary course corrections 4. Participate actively in ice-breaking meetings with potential leads and clients 5. Contributing positive criticisms and opinions for the products beings developed

About us Happay is a fast growing Indian FinTech company based out of Bangalore. Happay redefines the way SMEs and Enterprises manage their business spends. With the help of technology, Happay helps organizations break loose from the shackles of manual and paper-based processes and empowers them with mobility and automation. Our product is loved by 4500+ businesses across 40+ industry verticals. ROLE : Service Delivery Manager LOCATION : Bangalore YEARS OF EXPERIENCE: 3+ years Job Overview: To oversee the delivery of services and service technology to our company's clients or customers. To evaluate customer feedback to develop quality improvement processes. Roles and Responsibility: Need to establish Delivery Processes efficiently. Responsible for building partnerships and liaising with team leaders to determine services. Should be able to help in acquiring new clients and partners. He/She should constantly be able to assess customer feedback and make necessary improvements. Validating the leads received and exploring how Happay can add value in companies. Identify new business and aid in organization growth strategies Analysing data and making deductions out of it. Required to tracking customer sales and conduct touch base activities regularly to ensure repeat business. Enablement of New Accounts & relationship building with accounts. Eligibility: Excellent conversing skills in both English and Hindi (knowing any one of the languages of regional languages is an added advantage). Bachelor's/Master’s degree Should be good at maintaining internal and external team relations. Detail oriented and diligent Good Leadership Skills Entrepreneurial by nature with a strong sense of ownership

- Generate new leads and opportunities through an aggressive and consistent outreach program that includes a combination of tapping existing relationships as well as cold calling to initiate new ones. - Work with editorial, multimedia & marketing teams to craft incredible campaigns and strategies for brands. - Manage high-profile client relationships with companies, agencies & other revenue generating partners. - Manage day-to- day sales operation , handle the empanelment processes, agreement & other paperwork, put monthly content delivery schedules for each client, coordinate with editorial, multimedia, marketing teams to ensure content delivery as per plans, actively seek client feedback to maximize satisfaction & overall be responsible for delivering great results! - Get clients to renew and expand their engagements with us. - Mine data to see campaign effectiveness & ensure client reporting. - Create and manage a strong pipeline of business to meet and exceed quarterly revenue targets to the process of prospecting, qualifying, and closing key accounts. - Willingness to travel, if necessary, and attend off-site events. - Support the team with additional or ad-hoc quantitative and qualitative projects. - Consistently meet or exceed business development goals, demonstrating focused sales efforts.

The day-to-day responsibilities include: 1. Pre-sales activities 2. Client mapping & Outreach 3. Lead acquisition & Qualification 4. Industry research 5. Marketing / Sales collaterals

About Seclore International hacking and state sponsored espionage are on the rise - and so are the technologies guarding the data. Are you in the game? Seclore is an Information Security product company which has emerged as a global leader in the Data Centric Security space. Right from protecting nuclear submarine designs to new drug formulations to customer data of Fortune 100 organizations - we guard every kind of confidential information. Thousands of enterprises across 29 countries - including governments - can vouch for our technology. Seclore’s patent pending, award winning technology allows users to control how their information is used - even after it is shared with people within or outside the enterprise. This requires stretching the technology boundaries beyond what might seem possible. It's not for the weak-hearted or run-of-the-mill developers. Innovation is in our blood. From our early days within IIT Bombay to a globally recognized name in the field, this is one thing that has always taken us to new horizons. Information Security is a fast-evolving field - testing the limitations of today's technologies. It is the need of the hour for every enterprise - from Fortune 500 companies to military organizations. At Seclore, you get to be part of the front lines - defending today's data against tomorrow's threats. Awards & Recognitions: - 1) Seclore has been selected as a winner in four categories of Info Security PG’s Global Excellence Awards. We’re pleased to see Seclore has moved up in its medaling position: • Security Products and Solutions for Enterprise (Medium) – Gold (Last year we received bronze) • Security Products and Solutions for Manufacturing – Gold • Security Products and Solutions for Finance and Banking – Silver (Last year we received bronze) • New Products and Services (100 - 499 Employees) – Bronze 2) Won the CIO Choice Awards 2018 for the Best Data Protection Solution Enterprise IT World Online http://www.enterpriseitworld.com/index.php/seclores-enterprise-rights-management-solution-wins-cio-choice-2018-award/ 3) 17th & 18th Of Jan 2018 - 8th India Digital Awards which is organized by IAMAI (Internet and Mobile Association of India) honoured Seclore with IAMAI Awards in 2 categories: • Best Cyber Security Product /Service • India CS Company with Global Excellence 4) Awarded the ‘Best Enterprise Digital Rights Management’ Solution in the prestigious VARINDIA Channel Leadership Survey 2017 https://www.varindia.com/news/startup-ecosystems-in-india-seclore-technology-limited 5) Seclore bags three awards at World HRD Congress’ Asia’s Best Employer Awards 2017, wins big as Asia’s DREAM COMPANY TO WORK FOR https://bit.ly/2CAwvSb Job Responsibilities:  Engage with our existing and prospective customers and help them to adopt Seclore’s products and solutions to meet their business requirements  Ensure consistent growth in the product awareness, adoption and usage by Seclore’s customers.  Show case product and solution concepts via presentations, demos, user evangelization and effective documentation  Lead discovery sessions with IT and business users to understand the client's business objectives and system/application needs  With excellent understanding of Seclore’s product features and related technologies, design the solution that best meets the client's requirements  Proactively create documentary artifacts like business cases, usage scenarios, solution blue prints, FAQs, meeting notes...etc.  Lead or work with other customer success teams to ensure successful completion of project milestones for production Go-live, UAT sign-off and the initial rollout phase of the project  Communicate progress and expectations, escalates problems for awareness and resolution  Lead client training sessions  Support clients through go-live process and play key role in promoting solution adoption and usage  Provide regular and adequate end user feedback to the product team  Create opportunities for upselling of Seclore’s offerings Job Requirements:  A technical degree (Engineering, MCA) or business degree (MBA, BBA) from a reputed institute with a minimum of 4-5 years of experience in software or consulting industry.  Must be able to manage multiple projects utilizing strong planning and organizational skills  Outstanding verbal, written and presentation skills to demonstrate solution concepts  Strong interpersonal skills with ability to influence and build effective customer relationships   Experience with general consulting skills that include team facilitation, business case development, strong business analysis skills, process mapping, and business process redesigning.  Systems implementation skills: requirements/process analysis, conceptual and detailed design, configuration, testing, training, change management, and support   Ability to set and manage customer expectations, and work independently on project assignments.  Must be able to travel, providing on-site consulting work to clients when required and have the ability to work remotely from the office. It would be nice if you have:  Enterprise-level business project experience with strong process analysis, design, delivery and documentation skills  Experience working for leading technology consulting companies  Knowledge of the BFSI industry segments  Knowledge of information security procedures and practices  A certification in the knowledge areas related to information security, business process management or IT infrastructure Personal Attributes we are looking for:  Analytical nature with the ability to solve complex business issues  A ‘can do’ attitude to be able to work within existing constraints and come up with innovative ideas that may not be obvious or apparent.  Maturity and level headedness to be handle difficult situations and still maintain healthy relationships with customers and partners.  Extremely detail oriented and passionate about customer’s success

->Sales -The candidate will be required to sell the myGate product ( App based Security solution for Residential societies) to the builders/ RWA's/Management committees of the society. -> Product Demo : He/She should have excellent presentation and communication skills - Should be able to do effective product demo and should be able to convince the client to subscribe for the product. -> Follow up and Relationship Building - The BDM should try to build a very good relationship with the decision makers of the management committee, also needs to be in constant touch with the MC, so that they do not loose interest in the offering until the deal is finalized. ->Close the deal - The Demo meetings should result in a closure of the sale, with the right level of approvals in the management, because if the decision is not taken after the demo, the closure cycle will get very long and it will lead to increase in constraints.

-Online Bidding expert on Upwork, People per hour, Guru portals (for IT projects preferred) - Experience in writing Proposals, Bidding for Angular Js projects, Web and Mobile Development - Experience with interacting with clients in US, UK, Canada etc

● Contacting potential customers to inform them about PicoStone devices. ● Developing quotes and proposals. ● Negotiating and renegotiating by phone, email, and in person. ● Giving PicoStone device demos to our potential customers. ● Ensure that sales goals are maintained. ● Training personnel and helping team members develop their skills. ● Working in a team to ensure customer satisfaction.

1. Contacting potential customers to inform them about PicoStone devices 2. Developing quotes and proposals 3. Negotiating and renegotiating by phone, email, and in person 4. Giving PicoStone device demos to our potential customers 5. Ensuring that sales goals are maintained 6. Training personnel and helping team members develop their skills 7. Working in a team to ensure customer satisfaction

• Maintaining and developing relationships with existing customers via meetings, telephone calls and emails • Visiting potential customers for new business • Negotiating the terms of an agreement and closing sales • Achieving target in a defined domain / industry • Understanding and preparing work scope and timeline with help of project manager • Make presentations to clients and close sales