Account Manager

About Us:

We are not just an AD agency or a creative agency, we are a Communication Company. Founded in 2014, Moshi Moshi is a young, creative, gutsy, and committed communication company that wants its

clients to always Expect the EXTRA from it. Our primary clientele consists of Startups and corporations like Ola, Zoomcar, Mercedes Benz, ITC, Aditya Birla Group, TATA Group, MTV, IHCL, Jaquar, Sobha, Simple Energy, and Godrej amongst others. We have a huge team of creative folks, marketers, learners, developers, and coders who believe Moshi Moshi is an experience rather than a company.

Why Moshi Moshi?

The learning curve at Moshi Moshi is very high when compared to the industry average and that's primarily because you get to work with Companies / Brand managers / Marketers of different sizes and thought processes who push you to think better and faster. So, Hop on to the ride we dearly call Moshi Moshi and let's Say hello to the world.

PS:- We are also very close to a lot of food joints and breweries, so in case your manager/boss gives you a lot of work or is Expecting the Extra, you can quickly grab a recharge and continue with your

everyday life struggles. We can't do much about the manager!

Job Role: Copywriter

Experience Level: 1.5+ years

Location: Bangalore, Onsite

Responsibilities:

● Brainstorm and bring ideas to life alongside the creative team.

● Understand client briefs and decode the communication for advertising campaigns.

● Take feedback from supervisors and make necessary corrections.

● Work on content calendars with the AMs.

● Write clear, persuasive, and original copy for print, web, radio and TV advertisements. These include slogans, catchphrases, messages, scripts, jingles and taglines.

● Collaborate with functional teams to execute client briefs.

● Experiment with new content trends that can be utilized for client pitches, client briefs and new partnerships.

● Able to work on small to midsize pitches

● Network with clients and industry professionals.

Requirements:

● High energy levels are a must.

● 2 years of Agency experience.

● Degree in English Honors, Journalism, Communications or relevant field.

🔹 Skills Required:

✔️ Strong communication & persuasion skills 🗣️

✔️ Basic IT product knowledge ⚡

✔️ Target-driven & proactive mindset 🎯

🔹 Key Responsibilities:

✅ Generate leads & cold calling 🎯

✅ Explain IT products & solutions (Laptops, Servers, Cloud, etc.) 💻☁️

✅ Follow up & close deals 📈

✅ Maintain CRM & sales records 📝

• Expertise Area – CMS is must
• Preference – Prior SBIC working experience

Roles and Responsibilities:

● Cultivate and maintain strong business relationships with multiple travel agents, driving their growth.

● Focus on increasing revenue by implementing cross-selling, upselling strategies, and ensuring operational excellence.

● Develop meaningful connections with both existing and new customers, regularly assessing their satisfaction and ensuring smooth engagement with products.

● Provide prompt and accurate solutions, swiftly addressing user needs and enhancing their overall experience.

● Collaborate with various teams, generate transparent reports, and identify novel avenues for ongoing enhancement and innovation.

● Recognize product issues and communicate them to the product team.

● Contribute to the establishment of efficient and scalable processes that reflect the commitment to delivering optimal service to agents.

● Work together with sales, product, engineering, and marketing departments.

● Attain a comprehensive understanding of our products, offering demonstrations and resolving product inquiries.

● Analyze and maintain agents' performance data.

● Stay informed about industry trends and strategic growth opportunities.

Experience and Skills Required:

● A minimum of 2 years of sales experience in the travel industry.

● Demonstrated track record in managing key clients, creating value, and handling operational responsibilities.

● Outstanding communication and interpersonal aptitude.

● Proficiency in building relationships and possessing high emotional intelligence.

● Preferable previous experience in acquiring or managing travel agents, visas, or insurance.

● Proficiency in using CRMs and Google Sheets.

● Ability to perform well under pressure with a proactive mindset.

Snowflake SRE JD

Your Role Accountabilities

• Primarily responsible for administrating Snowflake environments on AWS
• Identify, tune, and fix the performance issues on priority.
• Diagnose and troubleshoot Snowflake related errors and work with team to raise support tickets, follow ups and help to resolve them.
• Implement security, roles, users and privileges using the best practices.
• Provide database/objects recovery as need on basis.
• Design, identify and implement high performing and highly available data warehouse solutions.
• Create database, schema, tables, views, data sharing
• Create Snowflake utilization and capacity/cost plans, identifies, and provide solution for abnormalities.
• Proactively identify, design, and implement process improvements like automating manual processes
• Stay up-to-date with the latest features and best practices in Snowflake administration
• Follow existing database runbooks, create and maintain new runbooks for new and improved processes
• Provide 24X7 On-call support by participating in rotation schedule.

Qualifications & Experiences

• Bachelor's degree in computer science, information systems, or information technology.
• 10+ years of experience as a database administrator.
• Minimum 5+ years of hands-on administration experience, from setting up the Snowflake environments to successfully administering it (AWS preferred)
• Experience automating, scripting, and streamlining processes for efficiency and accuracy utilizing Unix shell scripting, Python etc.
• Some experience with AWS with knowledge of S3, EC2, VPC, IAM, Security, Networking etc.
• Ability and experience with the development of processes and procedures to standardize Database configuration
• Extensive experience with implementation and maintenance of Disaster Recovery and High availability.
• Ability to work on unusually complex technical problems and provide solutions that are highly innovative and ingenious.
• Ability to provide technical documentation and project plans for technical staff members.
• Excellent communication, presentation, and customer relationship skills.
• Excellent organizational and time management skills to handle multiple tasks simultaneously
• Ability to provide 24/7 support.