Account Management Manager

at Pioneering digital therapeutics startup

Agency job
via Unnati
icon
Navi Mumbai
icon
2 - 7 yrs
icon
₹5L - ₹9L / yr
icon
Full time
Skills
Client Management
Account Management
Our client is a Mumbai based healthtech company that works in the field of digital therapeutics(DTx). It leverages human and technological interventions to cater to patients suffering from diabetes, obesity, PCOS, among others. Designed to complement doctors’ medical therapy, its programs offer 360-degree guidance regarding nutrition, exercise, sleep and other factors which help patients achieve their physical and mental health goals.

Founded by well experienced healthcare professionals and engineers this one of a kind startup is disrupting the healthcare space by offering hassle free personalised digital therapeutic solutions.

 

As an Account Management Manager, you will be responsible for managing a set of clients with an ultimate goal to build, maintain and retain good client relationships which will contribute positively towards increasing the company’s business.

What you will do:

  • Acquiring a thorough understanding of the clients’ key needs and requirements and ensuring best-in-class client service
  • Building and maintaining professional relationships with the clients to retain them long-term
  • Negotiating as well as renewing contracts and agreements with clients
  • Coordinating with various internal stakeholders such as various departments and also external stakeholders such as the clients
  • Educating and updating the clients about the various products/services of the company at the right time
  • Focusing on timely feedback from clients and ensuring that the concerns raised are handled in a timely manner
  • Handling key account issues from all perspectives of sales as well as service support
  • Preparing, maintaining and updating relevant data and reporting the same to the business in regular intervals
  • Sales prospecting & closing
  • Meetings with Marketing/ Patient Support program / Digital Heads
  • Account Management & collections
  • Monitoring Operations of ongoing projects
  • Getting marketing collateral done etc

 

Desired Candidate Profile

What you need to have:

  • MBA is mandatory and 2- 3 years of relevant work experience in account/client management is a must
  • Good work experience in Power Point and Excel
  • Good knowledge on social media and LinkedIn
  • Excellent communication, negotiation and listening skills
  • An ability to learn quickly
Why apply to jobs via Cutshort
Personalized job matches
Stop wasting time. Get matched with jobs that meet your skills, aspirations and preferences.
Verified hiring teams
See actual hiring teams, find common social connections or connect with them directly. No 3rd party agencies here.
Move faster with AI
We use AI to get you faster responses, recommendations and unmatched user experience.
2101133
Matches delivered
3712187
Network size
15000
Companies hiring

Similar jobs

Project Manager

at Rejolut Technology Solutions Pvt Ltd.

Founded 2018  •  Products & Services  •  20-100 employees  •  Profitable
Project Management
Client Management
IT project management
Software project management
Communication Skills
IT service management
Flutter
SQL
Amazon Web Services (AWS)
NodeJS (Node.js)
icon
Navi Mumbai, Mumbai
icon
2 - 6 yrs
icon
Best in industry

Rejolut is one of the award-winning fastest-growing tech company which is working on leading technology like Blockchain, ML & AI, Complex mobile & web apps, IoT, etc.

The ideal candidate will be responsible for managing a development team and client coordination.

 

Roles & Responsibilities:-
• Collaborate with business and functional partners and technology leadership in defining features backlog and specifying requirements
• Taking Ownership of Delivery
• Drive technology discussion and strategy in line with business needs and company reference architecture
• Define execution plan and approach based on project scope, the expected timeline,
• Support execution team with resolution of roadblocks and inter-dependencies Partner with technical and functional teams external to the project to ensure their tasks are completed as required
• Ensure quality of deliverable is verified and matching stakeholder expectations
• Conducting daily scrum calls for smooth delivery.


Desired Candidate Profile:-

Must have good hands-on in the field of the AGILE METHODOLOGY, SCRUM FRAMEWORK, best practices of PROJECT MANAGEMENT TOOLS (ClickUP/JIRA/Trello/Monday.com/Asana/Github) AND TECHNIQUES (such as definition of done, user stories, Testing, backlog refinement), Knowledge on Common tech stacks being used in Software projects (React, NodeJS, Flutter, Angular, HTML/CSS, SQL, AWS/AZURE, JAVA )
  • Sprint Planning, Coordinate sprints, retrospective meetings and daily stand-ups, Direct Client Interaction
  • Organize and Manage Daily Scrum, Create various types of Project status reports, Manage the scrum board with various graphs, chart
  • Experience in managing only Technical projects
  • Excellent communication skill 

 

How we are different 
 We are a young and dynamic team who are obsessed with solving the business problem at scale. We are a technology agnostic company that focus more on finding the optimal solution to the business problem rather than technology.

 Why to join us
 - We provide huge learning curve. Spending 1.5-2 years with us will put you 3 years ahead in the career.
- We work only on cutting edge technology like React, React Native, Flutter, NodeJS, Python, Go, Svelte, ELM
- There are two technology Co-founder in the company who are pretty much hands-on and have earlier bult the Consumer application which is downloaded millions of time and are in leadership position in companies like Samsung, Purplle, Loyalty Rewardz.
- Get mentored by the best in the industry
- Flexible working hours
- Perks best in the industry

 

Job posted by
TalentA Team

Client Servicing Executive

at CEDRETO MARKETING PRIVATE LIMITED

Founded 2019  •  Product  •  20-100 employees  •  Raised funding
Client Servicing
Client Management
MS-Excel
Agency management
icon
Gurugram
icon
1 - 5 yrs
icon
₹3L - ₹5L / yr

About The Company

Do Your Thng is a branded content marketplace that helps brands multiply their social and digital media performance through unique content creation with the help of content creators and influencers across genres.


Purpose of the Role:

We are looking for someone who is enthusiastic about client servicing, is adept at team management and can lead projects. 


About the Position:

The Client Success Executive will be responsible for directly communicating

with the client and be responsible for understanding the client's brief and

coordinating work between different teams. 


Additionally, 

Plan & co-ordinate

  • Plan for pitches to new/existing clients
  • Build a strategy for the team so everyone has work and responsibilities
  • Distribute work amongst team members

Liaison with different teams

  • Meet and liaise with clients to discuss and identify their promotional requirements
  • Liaise with, and act as the link between, the client and the team by maintaining

regular contact with both

  • Ensure that communication flows effectively
  • Negotiate with clients and agency staff about the details of campaigns
  • Handle budgets, manage campaign costs and invoice clients
  • Monitor the effectiveness of campaigns
  • Arrange and attend meetings

Execute and report

  • Make pitches, along with the team, with the aim of securing new business for the

company

  • Write client reports
  • Present creative work to clients for approval or modification
  • Work with the team to devise a campaign that meets the client's brief and budget
  • Present the campaign ideas and budget to the client
  • Work with the key stakeholders for formulation of marketing strategies
  • Train new joinees and ensure smooth workflow

Keep up to date with newer trends and best practices

  • Stay abreast with the latest brand campaigns
  • Stay up to date with all relevant things in the marketing, advertising and media space
Job posted by
Ankit Agarwal

Manager Operations

at Disruptive Fintech Startup

Agency job
via Unnati
Operations
Client Management
Investment banking
Financial services
Reconciliation
lending operations
kyc
icon
Bengaluru (Bangalore)
icon
3 - 7 yrs
icon
₹8L - ₹12L / yr
If you are interested in joining a purpose-driven community that is dedicated to creating ambitious and inclusive workplaces, then be a part of a high growth startup with a world-class team, building a revolutionary product!
 
Our client is a vertical fintech play focused on solving industry-specific financing gaps in the food sector through the application of data. The platform provides skin-in-the-game growth capital to much-loved F&B brands. Founded in 2019, they’re VC funded and based out of Singapore and India-Bangalore.
 
Founders are the alumnus of IIT-D, IIM-B and Wharton. They’ve 12+ years of experience as Venture capital and corporate entrepreneurship at DFJ, Vertex, InMobi and VP at Snyder UAE, investment banking at Unitus Capital - leading the financial services practice, and institutional equities at Kotak. They’ve a team of high-quality professionals coming together for this mission to disrupt the convention.
 
As Manager Operations, you will be responsible transaction operations management

What you will do:

  • Processing and reviewing investor capital transaction requests and ensuring that these comply with the relevant legislation, agreements, and policies
  • Ensuring transactions are processed observing the guidelines outlined in the agreements, with attention to proper procedures and deadlines
  • Upholding our KYC & Compliance framework in place working closely with the Risk & Data team to ensure monitoring & portfolio performance.
  • Processing wire payments and account transfer transactions through multiple banking platforms to settle payouts
  • Daily reconciliations of our accounts
  • Updating investor wire details, upon request, to ensure flow to available automated payment systems
  • Reporting and Client Management
  • Ensuring client and investor-related queries are handled
  • Preparing and releasing monthly reporting.
  • Preparing periodic fund activity reports for submission to relevant clients or their regulatory bodies.
  • Coordinating client-specific needs between teams within the department and within the company
  • Participating in project-based work
  • Overseeing client deliverables and escalations, when needed

 


Candidate Profile:

What you need to have:

 
  • Experienced Investment / Lending Operations in the investment/hedge fund industry are favorable. 
  • Experience in completing & closing transactions.
  • Experienced in serving demanding clients within an evolving industry, focused on adherence to global financial regulations and compliance procedures would be considered an asset.
  • Willingness to work the hours necessary to meet client deliverables    

 

Job posted by
Sarika Tamhane

Sr. Client Servicing Associate

at Paytm Insider

Founded 2016  •  Product  •  100-500 employees  •  Raised funding
Client Servicing
Client Management
icon
Mumbai
icon
4 - 7 yrs
icon
₹5L - ₹9L / yr

Responsibilities:

  • Oversee project management across campaigns to assure that we eliminate roadblocks and provide high-quality services efficiently Run all operations for the client, end-to-end i.e. from setup to delivery
  • Manage and support all client communications
  • Interact with clients to understand deliverables and expectations
  • Analyse and understand the client mandates in terms of their business objectives
  • Project kick offs & vertical meetings with cross functional groups for planning and delivery
  • Run all operations for the client, end-to-end i.e. from setup to delivery
  • Managing budgets and PnL
  •  Evaluate performance against goals by review and define next steps of actions to improve results

Who should apply?

  • Minimum 4-5 years of client servicing or account management experience

  • Excellent written and verbal communication
  • High attention to detail, comfortable with hands-on management of tasks
  • Proven ability to meet tight deadlines, multi-task and prioritize workload
  • Strong analytical capabilities and an impulse for problem solving
  • Ability to adapt to a quickly changing, fast-paced environment 
  • Synthesize information and communicate complicated processes with various teams and be highly organised, whilst optimist systems and processes. If you have a positive attitude and a willingness to roll up your sleeves to help out wherever necessary (The ‘Let’s Get This Done’ Attitude), apply away!
Job posted by
Nidhi Cherian

Account manager

at Powerplay

Founded 2020  •  Product  •  20-100 employees  •  Raised funding
Project Management
Client Management
Account Management
icon
Bengaluru (Bangalore)
icon
2 - 7 yrs
icon
₹5L - ₹7L / yr

What you’ll do

Roles and Responsibilities:

  •  Serve as the lead point of contact for all customer account management matters
  •  Build and maintain strong, long-lasting client relationships
  •  Negotiate contracts and close agreements to maximize profits
  •  Develop trusted advisor relationships with key accounts, customer stakeholders and
  • executive sponsors
  •  Ensure the timely and successful delivery of our solutions according to customer needs and
  • objectives
  •  Clearly communicate the progress of monthly/quarterly initiatives to internal and external
  • stakeholders
  •  Develop new business with existing clients and/or identify areas of improvement to meet
  • sales quotas
  •  Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
  •  Prepare reports on account status
  •  Collaborate with sales team to identify and grow opportunities within territory
  •  Assist with challenging client requests or issue escalations as needed

 

Desired Candidate Profile:

 

 

  • Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant role
  • Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level
  • Solid experience with CRM software (e.g. Salesforce, Zoho CRM or HubSpot) and MS Office (particularly MS Excel)
  • Experience delivering client-focused solutions to customer needs
  • Proven ability to juggle multiple account management projects at a time, while maintaining
  • sharp attention to detail
  • Excellent listening, negotiation and presentation abilities
  • Strong verbal and written communication skills
  •  

Perks and Benefits

 

  • We always offer a competitive salary along with ESOPs
  • We have Sodexo of 8K per month to take care of you and its on top of your CTC.
  • Medical Insurance for you and your family, worth 5 Lakhs.
  • We don't track how many leaves in a month or a year you take. Whenever you feel like
  • taking a break, please go ahead and take it. Please do not forget to leave a note on Slack but that does not mean you are seeking approval from anyone in the Organization
Job posted by
Ayush Poddar

Financial Services

at pSAN Advisors Private Limited

Founded 2012  •  Services  •  0-20 employees  •  Profitable
Accounting
Taxation
Financial services
Tally
Account Management
Account determination
Key account management
Business Analysis
icon
Delhi, Gurugram, Noida
icon
0 - 2 yrs
icon
₹5L - ₹10L / yr
  • Field manage audit engagements, including management of client relationships;
  • Plan and deliver a range of audit and assurance services;
  • Supervise teams to successfully execute engagements and mentor more junior members of staff;
  • Working effectively in diverse teams within an inclusive team culture where people are recognised for their contribution
  • Help to drive our continuous improvement in audit methodology and develop new ways of working through innovation and transformation; and
  • Participate in practice management activities, including facilitation of internal training courses and staff development.
Job posted by
Abhishek Jhajharia

Account Executive

at Aijaz Hakim Architect

Founded 1993  •  Products & Services  •  20-100 employees  •  Raised funding
Tally
Accounting
invoice
gst
tds
Account Management
Accounts payable
icon
Pune
icon
2 - 4 yrs
icon
₹2L - ₹2.2L / yr
  • Creating and processing invoices
  • Cross-checking invoices with payments and expenses to ensure accuracy
  • Managing a company's accounts payable and receivable
  • Sending bills and invoices to clients
  • Tracking organization expenses
  • Processing refunds
  • Working with collection agencies on overdue payments
  • Communicating with clients regarding billing and payments
  • GST returns
  • TDS knowledge
  • Tally Proficient
Job posted by
Siddharth S

Account Manager

at Frugal Labs Tech Solutions Pvt Ltd

Founded 2012  •  Products & Services  •  20-100 employees  •  Profitable
Account Management
Sales Operations
Client Servicing
Office administration
Management Information System (MIS)
Vendor Management
Report Writing
Sales
icon
Bengaluru (Bangalore)
icon
0 - 2 yrs
icon
₹2L - ₹14L / yr
We’re looking to hire an Account Coordinator who can provide day-to-day administrative support to our Account Executives and Account Representatives and ensure smooth sales procedures. Candidates applying for the role should be highly organized and must perform multiple tasks for different teams/clients at the same time. Any sort of experience with marketing campaigns and an understanding of what “excellent customer service” means is valued highly. Ideally, the candidate should be able to both administer daily sales activities and brainstorm innovative ideas to improve our client relationships. The Candidate should drive growth to our company by being an essential part of the Account Management team. • Prepare, file and retrieve sales-related documents. • Design and renew sales proposals. • Update internal databases with account information. • Coordinate meetings, calls and demos for the Account Management team. • Conduct research on prospective clients. • Collaborate with internal teams to ensure proper pre and post-sales service. • Communicate customer feedback to Marketing, Sales and Product Development teams. • Create detailed reports of campaign results. • Perform market and competitive research. • Help create promotional materials (e.g. presentations and videos). • Prepare MIS/Report for sales. • Interaction with Clients and Vendors. • Prepare Estimates, Quotes, Invoices using Software.
Job posted by
Sreowshi Sinha

Account Manager

at Wandertrails Services Pvt Ltd

Founded 2016  •  Services  •  20-100 employees  •  Raised funding
Account Management
Revenue growth
Client Servicing
Hospitality
Hospitality management
Growth Hacking
Online Reputation Manangement
icon
Bengaluru (Bangalore)
icon
2 - 5 yrs
icon
₹4L - ₹10L / yr
About the role: This is THE most exciting emerging vertical in our company and has massive potential for scaling across geographies. In this vertical, we are bringing about ubiquitous digital penetration of the experiential layer segment and equipping them with tech solutions for real time inventory, rate update and multi-channel distribution. In addition, we are also building out the world’s first branded network of experiential stays. The individual will be responsible for complete P&L management of select set of exclusive properties that will be assigned to him/her. The aim would be to ensure that the targets are not just achieved, rather outperformed. (S)he must be comfortable with data and numbers. 90% of the decisions are taken based on data. We are looking for a highly energetic Account manager who is capable of completely owning the relationship between the company and our host partners as well as achieving the revenue / occupancy / customer experience targets for each property (through a combination of OTA optimization, reputation management, dynamic pricing, offline liaisons and more) Key responsibilities: • Manage the P&L to deliver to the budget; monitor and manage all key metrics for the accounts • Ideate sales promotions with marketing teams, manage website pricing via benchmarking • Maintain excellent relationship with host partners for the company and manage all communication with the host. • Ensure the revenue, occupancy and customer experience target is hit for each property through OTA optimization, dynamic pricing, offer management, reputation management, offline liaisons etc. • Negotiating re-contracting of each existing property and drive host tech adoption Requirements: • Proven experience as an Account Manager in any E-Commerce / Travel & Hospitality company. • Proficiency in English; knowledge of additional languages is an advantage. • Exemplary sales and negotiation skills while having a customer-first approach. • Ability to present, persuade and communicate effectively – oral and written. • Demonstrable ability to handle crises. • Deep knowledge of OTA extranets, thorough understanding of functioning of channel managers and online travel industry will be given significant weightage
Job posted by
Vishnu Menon

Accounts Executive

at Blowhorn

Founded 2014  •  Products & Services  •  100-1000 employees  •  Raised funding
Account Management
Taxation
Financial Modeling
icon
Bengaluru (Bangalore)
icon
1 - 3 yrs
icon
₹3L - ₹6L / yr
Blowhorn: We provide innovative logistics solutions for a wide variety of customers, ranging from large ecommerce companies to small convenience stores. We are focussed on creating the best logistics system to make first mile, last mile and hub deliveries efficient. To achieve this we have built the best intra-city transportation network, to efficiently deliver goods, which will be augmented by class leading technology and next generation services to efficiently deliver goods. Qualification and experience: CA Inter (PCC/IPCC) qualified with 2 years of experience or candidate with CA articleship with 3 years of experience in an accounting firm. Job description: 1. End to end accounting as per Indian Accounting Standards and GAAP 2. Set up and monitoring of GL positions 3. Reconciliations of Accounts payables and receivables 4. Calculation of various direct/ indirect taxes (TDS, GST etc) and compiling information for filing of periodic returns. 5. Preparation of MIS reports 6. Support in Audit completion:- 7. Preparation of Financial Statements 8. Answering audit queries and providing required information 9. Preparation of audit schedules 10.. Support in FEMA and Secretarial topics.
Job posted by
Indhumathi U
Did not find a job you were looking for?
icon
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.
Get to hear about interesting companies hiring right now
iconFollow Cutshort
Want to apply to this role at Pioneering digital therapeutics startup?
Why apply via Cutshort?
Connect with actual hiring teams and get their fast response. No spam.
Learn more
Get to hear about interesting companies hiring right now
iconFollow Cutshort