Founded by well experienced healthcare professionals and engineers this one of a kind startup is disrupting the healthcare space by offering hassle free personalised digital therapeutic solutions.
As an Account Management Manager, you will be responsible for managing a set of clients with an ultimate goal to build, maintain and retain good client relationships which will contribute positively towards increasing the company’s business.
What you will do:
- Acquiring a thorough understanding of the clients’ key needs and requirements and ensuring best-in-class client service
- Building and maintaining professional relationships with the clients to retain them long-term
- Negotiating as well as renewing contracts and agreements with clients
- Coordinating with various internal stakeholders such as various departments and also external stakeholders such as the clients
- Educating and updating the clients about the various products/services of the company at the right time
- Focusing on timely feedback from clients and ensuring that the concerns raised are handled in a timely manner
- Handling key account issues from all perspectives of sales as well as service support
- Preparing, maintaining and updating relevant data and reporting the same to the business in regular intervals
- Sales prospecting & closing
- Meetings with Marketing/ Patient Support program / Digital Heads
- Account Management & collections
- Monitoring Operations of ongoing projects
- Getting marketing collateral done etc
Desired Candidate Profile
What you need to have:- MBA is mandatory and 2- 3 years of relevant work experience in account/client management is a must
- Good work experience in Power Point and Excel
- Good knowledge on social media and LinkedIn
- Excellent communication, negotiation and listening skills
- An ability to learn quickly
Subodh Popalwar
Software Engineer, Memorres
About Pioneering digital therapeutics startup
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Some of the qualities we are looking for are:
- Self-starter with high energy - solid experience in a fast-growing startup will be a plus
- Solid analytical and problem-solving skills
- Proficient with MS Excel and Power Point
- 12+ years of relevant work experience, preferably in a B2B setting
- Operations and Account Management experience with large corporates is a must
- Strong communication and inter-personal skills
- Personal and professional integrity
Key responsibilities:
- Account management & BD support
- Own and build strong relationships with key clients assigned which would primarily be the big consulting firms and international firms. This will include staying inregular touch with clients, updating them on new products and services
- Thinking through ideas to expand Flexing It's work in each key account - mapping businesses where we aren't present, identifying priorities for the client
- Develop quarterly and monthly plans by client and take ownership for revenue targets for the assigned accounts
- Represent Flexing It externally and undertake calls and presentations with new clients
- Drive targeted BD initiatives - by sector or by client type - over and above key account management responsibilities
- Client support for projects
- Understanding requirements of organizations and guiding Manager and associates on leveraging the platform to find the perfect fit consultants (guidance on ideal profile, making optimal useof the technology)
- Reviewing the shortlist of consultants for a project and sharing those with the client
- Supporting associates where needed on consultant interaction for negotiation on fees etc
- Staying in touch with clients for query resolution and any support required
- Cross-cutting initiatives
- Own and drive cross team projects from time-to-time which could include driving specific partnerships, taking the lead on a product/tech related process, etc.,
We’re hiring a Client Servicing Executive to join our sales team to help WittyPen scale its B2B customers belonging to multiple sectors including SaaS, finance, healthcare, lifestyle and edtech. The ideal candidate should be located in Pune or eager to relocate and hold 1+ years of experience in Client Servicing Marketing Agencies or B2B sales in SaaS or IT Businesses.
WittyPen is a platform that helps hundreds of businesses get quality content from freelance writers across the world. We are building features and products to help businesses scale their content creation seamlessly, and also let content writers earn well from wherever they are in the world.
About the role
As a Client Servicing Executive, you will be working as a part of our sales team to increase and expand business from our customers in multiple sectors, including software, finance, healthcare, edtech, and lifestyle. You will be responsible for the complete onboarding and account management process - from project kickoff and dispute handling to upselling.
Your responsibilities will include:
- Helping customers get on board and maintaining regular relationships
- Measuring sales numbers and reaching targeted revenues with given accounts
- Working with the Operations team to ensure quality deliverables
- Mapping accounts to expand relationships
About You
As a Client Servicing Executive at WittyPen, you are expected to possess at least 1 year of experience working in sales or client service with B2B software or tech companies. Additionally, you should have excellent communication skills and knowledge about project management tools, CRM, and reporting.
Below are the skills/requirements which would make you a good fit for this job:
- Hustler who loves customer success
- MBA is preferred.
- At least 1+ years of experience in B2B selling in Technology, SaaS, or Marketing Agencies
- Excellent English communication skills - spoken and written
- Ability to manage and use CRM
- Understanding of Inbound or Inside sales approach
- Understanding of B2B sales approach
- Capability of relationship management
- Understanding of Content marketing will be a plus
- Skilled and forecasting revenues and reaching goals
- Expert at using MSOffice tools
Benefits and work life
This full-time position and you can choose your own work hours between 10am-8pm. You will be expected to work out of our office in Pune, India, and be available to attend physical meetings with current and potential clients.
Rejolut is one of the award-winning fastest-growing tech company which is working on leading technology like Blockchain, ML & AI, Complex mobile & web apps, IoT, etc.
The ideal candidate will be responsible for managing a development team and client coordination.
Roles & Responsibilities:-
• Collaborate with business and functional partners and technology leadership in defining features backlog and specifying requirements
• Taking Ownership of Delivery
• Drive technology discussion and strategy in line with business needs and company reference architecture
• Define execution plan and approach based on project scope, the expected timeline,
• Support execution team with resolution of roadblocks and inter-dependencies Partner with technical and functional teams external to the project to ensure their tasks are completed as required
• Ensure quality of deliverable is verified and matching stakeholder expectations
• Conducting daily scrum calls for smooth delivery.
How we are different
We are a young and dynamic team who are obsessed with solving the business problem at scale. We are a technology agnostic company that focus more on finding the optimal solution to the business problem rather than technology.
Why to join us
- We provide huge learning curve. Spending 1.5-2 years with us will put you 3 years ahead in the career.
- We work only on cutting edge technology like React, React Native, Flutter, NodeJS, Python, Go, Svelte, ELM
- There are two technology Co-founder in the company who are pretty much hands-on and have earlier bult the Consumer application which is downloaded millions of time and are in leadership position in companies like Samsung, Purplle, Loyalty Rewardz.
- Get mentored by the best in the industry
- Flexible working hours
- Perks best in the industry
Rejolut is one of the award-winning fastest-growing tech company which is working on leading technology like Blockchain, ML & AI, Complex mobile & web apps, IoT, etc.
The ideal candidate will be responsible for managing a development team and client coordination.
Roles & Responsibilities:-
• Collaborate with business and functional partners and technology leadership in defining features backlog and specifying requirements
• Taking Ownership of Delivery
• Drive technology discussion and strategy in line with business needs and company reference architecture
• Define execution plan and approach based on project scope, the expected timeline,
• Support execution team with resolution of roadblocks and inter-dependencies Partner with technical and functional teams external to the project to ensure their tasks are completed as required
• Ensure quality of deliverable is verified and matching stakeholder expectations
• Conducting daily scrum calls for smooth delivery.
Desired Candidate Profile:-
- Sprint Planning, Coordinate sprints, retrospective meetings and daily stand-ups, Direct Client Interaction
- Organize and Manage Daily Scrum, Create various types of Project status reports, Manage the scrum board with various graphs, chart
- Experience in managing only Technical projects
- Excellent communication skill
How we are different
We are a young and dynamic team who are obsessed with solving the business problem at scale. We are a technology agnostic company that focus more on finding the optimal solution to the business problem rather than technology.
Why to join us
- We provide huge learning curve. Spending 1.5-2 years with us will put you 3 years ahead in the career.
- We work only on cutting edge technology like React, React Native, Flutter, NodeJS, Python, Go, Svelte, ELM
- There are two technology Co-founder in the company who are pretty much hands-on and have earlier bult the Consumer application which is downloaded millions of time and are in leadership position in companies like Samsung, Purplle, Loyalty Rewardz.
- Get mentored by the best in the industry
- Flexible working hours
- Perks best in the industry
1. Establishes and implements project communication plans, providing status updates to affected staff and stakeholders.
2. Collects, analyzes, and summarizes information and trends as needed to prepare project status reports. Who we are. Headquartered in New Jersey (United States) with satellite offices in Mumbai and Pune (India), Asentech is an innovative technology. company that specializes in health and life sciences advancement of digital marketing and technology enablement at an enterprise-level and individually for brands. Asentech was established in 2007 and over time, our services portfolio has expanded to include. development of large-scale enterprise applications, proprietary technology platforms, campaign orchestration, omni-channel marketing, social media research, listing, Augmented Reality (AR), Virtual Reality (VR), marketing applications and Voice Apps (e.g., xReach.io). Our focus continues to be to form trusted and high valued partnerships with individual brand teams to help deliver differentiated. experiences to physicians, healthcare providers, patients, and caregivers with the goal to increase engagement, sales, and positive outcomes. About Asentech LLC JOB DESCRIPTION FOR THE POSITION OF CLIENT ENGAGEMENT MANAGER
3. Sets and tracks project milestones; manages and accounts for unforeseen delays, then realigns schedules and expectations as needed.
4. Seeks opportunities to upsell products and services to existing accounts.
5. Nurtures working relationships with clients throughout the project cycle.
6. Tracks client’s processes and provides prompt assistance when needed.
7. Designs and executes solutions tailored to client needs.
8. Leads and handles complex accounts.
9. Ensures compliance with company policies and follows ethical standards.
10. Manages client expectations and ensures delivery of client request
Job Responsibilities-
- Be in charge of running and managing the team on a daily basis
- Set performance targets for all associates in the team to meet up with overall process objectives
- Schedule and organize shift patterns for team members to ensure that the process is adequately staffed to meet the SLA's
- Monitor files of team members to ensure that due procedures and quality standards are strictly adhered to
- Conduct regular reviews of all agents performance and organize training sessions for underperformers
- Submit regular reports to management and seek new ideas and strategies to improve performance at the center
- Manage the daily team activities and operations
- Drive Team adherence and manage to schedule
- Managing Escalations (Internal & External)
Job Requirement-
- Excellent verbal and written English communication skills
- Must have handled a team size of minimum 5-10 people in his/her current role
- Should be comfortable with reports, dashboards & share insights from data to improve the process.
- Proficient in MS Office, Skype
- Experience in international KPO/BPO will be an added advantage
- Thorough understanding of operations metric, people practices (Score calculations, Parameters, Ratings, Attrition)
- Should ready to work in night shift
- Any degree required
- Should have minimum 1 to 2 years relevant experience
Our client is a unique hygiene products manufacturing and distribution company. They provide easy to use, portable and disposable items for women and babies that are required during travel or on a day-to-day basis.
Founded in 2014, this company aims to enhance the quality of life and make it easier for women across the country. Recommended by best of doctors, their products are available across wellness stores and e-commerce websites, and selling like hotcakes - having sold over 20000 packs in their first year itself.
- Monitoring and analyzing accounting data and producing financial reports or statements
- Managing and overseeing the daily operations of the accounting department including:
- month and end-year process
- accounts payable/ receivable
- cash receipts
- general ledger
- payroll and utilities
- treasury, budgeting
- cash forecasting
- revenue and expenditure variance analysis
- capital assets reconciliations
- trust account statement reconciliations,
- check runs
- fixed asset activity
- debt activity
- Establishing and enforcing proper accounting methods, policies and principles
- Coordinating and completing annual audits
- Providing recommendations
- Improving systems and procedures and initiating corrective actions
- Assigning projects and directing staff to ensure compliance and accuracy
- Meeting financial accounting objectives
- Establishing and maintaining fiscal files and records to document transactions
- Must have working experience on tally ERP.
- Having good knowledge of GST TDS is a must
- Should be able to create and maintain Balance sheet and P&L Accounts
- Must be able to join immediately
Summary
At Emipro, Project Manager will be responsible for assisting our customers with the design and deployment of their Odoo ERP based Strategic Sourcing solutions. As functional experts, they will help lead the customer in the GAP analysis, design, build, testing and deployment of their business needs and associated business processes while providing project planning and management services.
Job Responsibilities
- Manage all aspects of Project life cycle to facilitate successful delivery to the executive team
- Ability to drive the overall Project Delivery to a successful conclusion requiring strong Project & Resource Management/Allocation skills coupled with a good Technical Background. Success will be measured by on-time, error-free delivery, with high satisfaction from Emipro’s Enterprise Customers or Business Team
- Can able to map the end user requirement with standard functionalities available in Odoo ERP
- Develop and Oversee detailed project plans
- Coordinate with Emipro’s cross Functional ERP Experts and Organize Sprint Planning, Daily Stand-Ups, and Review Meetings for Technical Team
- Identify, analyze and recommend business systems solutions to Emipro management having a broad business impact
- Establish detailed project plans and metrics, work plans, schedules, resource plans, and status reports
- Identify ERP project risks and develop risk mitigation plans
- Provide project leadership, work direction and feedback
- Present formal presentations and executive summaries to senior management to provide recommendations and status updates
- Can assist with 360-degree aspects of an ERP Project deployment including (but not limited to): Business Process Configuration, Documenting current and future process flows and business rule configuration, User interface configuration, External system integration (if required), User and supplier set-up, Training to and Building the Team
- Manage conflicts, ensuring everyone involved is working together effectively towards successful Implementation
Required Skills
- Total experience of 5+ years having strong project/customer management experience with at least experience of handling 10+ Team members at a various hierarchical level
- Excellent written and verbal communication skills required
- Proven problem-solving skills demonstrated through professional experience
- Expert level functional knowledge of various Business concepts like Supply Chain Management, Logistics, Procurement, Inventory, CRM, Sales & Purchase, Manufacturing & Accounting
- Demonstrated ability to learn, utilize and train customers on systems, features, and functionality for relevant products/solutions
- Proven decision-making ability and prioritization skills to balance conflicting demands across the project
- Strong Techno Functional Skills and minimum 2+ Years of Experience of working with at least one famous ERP system like SAP, Oracle ERP, Odoo, Microsoft Dynamics, Salesforce or any other similar software systems
- MBA is preferred but not mandatory
- Successful ERP Implementation experience with at least 3 Full Lifecycle End to End Implementation in any other well known ERP Systems
- Excellent Team Player, Meticulous, Self-Motivated & Self Starter
- Ready to work round the clock as per the situation demands
- Stress handling & Leadership Qualities
- Thorough understanding of Risk Management and its implications
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Job title: Sr. Customer Success Manager |
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Work Location: Mumbai/Remote |
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Division/Department: Customer Success Onboarding |
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Reports to: Lead CSM |
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Essential Duties and Responsibilities:
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Education and/or Work Experience Requirements:
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- Creating and processing invoices
- Cross-checking invoices with payments and expenses to ensure accuracy
- Managing a company's accounts payable and receivable
- Sending bills and invoices to clients
- Tracking organization expenses
- Processing refunds
- Working with collection agencies on overdue payments
- Communicating with clients regarding billing and payments
- GST returns
- TDS knowledge
- Tally Proficient
Follow CutshortSubodh Popalwar
Software Engineer, Memorres