Account Manager

Research Intern 

Position Overview

We are seeking a motivated Research Intern to join our AI research team, focusing on Text-to-Speech (TTS) and Automatic Speech Recognition (ASR) technologies. The intern will play a crucial role in evaluating our proprietary models against industry benchmarks, analyzing competitive voice agent platforms, and contributing to cutting-edge research in speech AI technologies.

Key Responsibilities

Model Evaluation & Benchmarking

• Conduct comprehensive evaluation of our TTS and ASR models against existing state-of-the-art models
• Design and implement evaluation metrics and frameworks for speech quality assessment
• Perform comparative analysis of model performance across different datasets and use cases
• Generate detailed reports on model strengths, weaknesses, and improvement opportunities

Competitive Analysis

• Evaluate and compare our voice agent platform with existing solutions (Vapi, Bland AI, and other competitors)
• Analyze feature sets, performance metrics, and user experience across different voice agent platforms
• Conduct technical deep-dives into competitive architectures and methodologies
• Provide strategic recommendations based on competitive landscape analysis

Research & Innovation

• Monitor and analyze emerging trends in ASR, TTS, and voice AI technologies
• Research novel approaches to improve ASR and TTS model performance
• Investigate new architectures, training techniques, and optimization methods
• Stay current with academic literature and industry developments in speech AI

Model Development & Training

• Assist in training TTS and ASR models on various datasets
• Implement and experiment with different model architectures and configurations
• Perform model fine-tuning for specific use cases and domains
• Optimize models for different deployment scenarios (edge, cloud, real-time)
• Conduct data preprocessing and augmentation for training datasets

Documentation & Reporting

• Maintain detailed documentation of experiments, methodologies, and results
• Prepare technical reports and presentations for internal stakeholders
• Contribute to research publications and technical blog posts
• Create visualization and analysis tools for model performance tracking

Required Qualifications

Education & Experience

• Currently pursuing or recently completed Bachelor's/Master's degree in Computer Science, Electrical Engineering, Machine Learning, or related field
• Strong academic background in machine learning, deep learning, and signal processing
• Previous experience with speech processing, NLP, or audio ML projects (academic or professional)

Technical Skills

• Programming Languages: Proficiency in Python; experience with PyTorch, TensorFlow
• Speech AI Frameworks: Experience with libraries like librosa, torchaudio, speechbrain, or similar
• Machine Learning: Strong understanding of deep learning architectures, training procedures, and evaluation methods
• Data Processing: Experience with audio data preprocessing, feature extraction, and dataset management
• Tools & Platforms: Familiarity with Colab or Jupyter notebooks, Git, Docker, and cloud platforms (AWS/GCP/Azure)

Preferred Qualifications

• Experience with transformer architectures, attention mechanisms, and sequence-to-sequence models
• Knowledge of speech synthesis techniques (WaveNet, Tacotron, FastSpeech, etc.)
• Understanding of ASR architectures (Wav2Vec, Whisper, Conformer, etc.)
• Experience with model optimization techniques (quantization, pruning, distillation)
• Familiarity with MLOps tools and model deployment pipelines
• Previous work with voice AI applications or conversational AI systems

Skills & Competencies

Technical Competencies

• Strong analytical and problem-solving abilities
• Ability to design and conduct rigorous experiments
• Experience with statistical analysis and performance metrics
• Understanding of audio signal processing fundamentals
• Knowledge of distributed training and large-scale model development

Soft Skills

• Excellent written and verbal communication skills
• Ability to work independently and manage multiple projects
• Strong attention to detail and commitment to reproducible research
• Collaborative mindset and ability to work in cross-functional teams
• Curiosity and passion for staying current with AI research trends

What You'll Gain

Learning Opportunities

• Hands-on experience with state-of-the-art speech AI technologies
• Exposure to full model development lifecycle from research to deployment
• Mentorship from experienced AI researchers and engineers
• Opportunity to contribute to cutting-edge research projects

Professional Development

• Experience with industry-standard tools and methodologies
• Opportunity to present research findings to technical and business stakeholders
• Potential for research publication and conference presentations
• Networking opportunities within the AI research community

This position demands strong banking /BFSI domain expertise,

precisely retail lending stack.

Senior Presales Manager / Leads.

Work Location : Hyderabad.

Pennant is looking for highly experienced and seasoned Senior Presales Manager to drive the presales function and to support the Sales and Business Development team from functional and solution perspective of Lending Factory which is Pennant's flagship product suite covers the complete loan life cycle. As a senior presales manager, you are accountable for driving the presales life cycle in client acquisition, revenue generation and growth. If you are seasoned professional with excellent understanding of the business application from the functional and technical perspective preferably in the BFSI area, this is an excellent opportunity with tremendous growth potential.

Growth Opportunity:

Banking is the biggest consumer of technology and the share is simply growing. Banks generate maximum profits out of Lending operations hence it’s imperative for them to ensure they use the right business driven technological platforms or solution right from the customer on-boarding, origination, servicing till the closure. In the past few years FI’s have not been able to refresh lending tech stack and that’s leading to challenges, higher operational cost and customer dissatisfaction. However the stupendous growth in lending activities across the segments, markets and LOB’s in the recent times has created once in a decade business opportunity for Pennant. Do you want to be part of our growth story?

Roles & Responsibilities:

·      You have to bring in domain and industry knowledge, share know-how gained through client interactions in a structured way to the product engineering, implementation, sales, marketing and senior management;

·      Role involves gathering market competition and customer information, responding to RFPs/RFIs- Functional/Technical compliances, Solution Preparation, Proposal preparation, as per the timelines of prospect/customer, coordinate with different internal/external teams to identify the business pains to offer a solution in line with the client requirement

·      Work closely with various internal teams to orchestrate the right technical, functional and commercial responses that create differentiated value for Pennant and help winning bids;

·      Take bottom line responsibility for highest possible quality of our responses, presentations and interactions with the prospect;

·      Prepare and present the company and its responses to CXO’s of the prospect;

·      Lead discovery workshops to determine customers business challenges and deliver product demonstrations to align solution with customer needs

·      Collaborate with marketing and take responsibility to build collaterals for specific LOB’s, personas and modules; refresh them on regular basis;

·      Write blogs, whitepapers and contribute content for website/social media as an when required; get noticed;

·      Mentoring and handholding the junior staff and build excellent presales capabilities

·      Deserving candidate would have worked in the past in technical solutions and presales capacity

Skills and Competencies:

·      Great presentation and communication skills is a must;

·      Hunger for world class quality work is expected;

·      Minimum of 5 years plus experience in handling multi-million USD international pursuits;

·      Knowledge of principles and methods for showing, promoting, and selling products or services to the highest possible quality;

·      Deep knowledge of banking applications, hardware and software, including lending business processes and programming;

·      Coordination, presentation skills, objection handling and effective written communication, questioning skills, influencing and personal impact;

·      Excellent intra personal skills and problem-solving skills;

·      Able to persuade client to buy our software;

·      Demonstrating integrity and transparency in the engagement;

Experience & Qualifications:

·      Experience : 8-15 years (I am open to consider Presales Consultants with 4+ years of experience also)

·      MBA graduate from a reputed institute or CA

Job Details:

·      Work Location : Hyderabad .. - 5 days, Work from office, no hybrid now.

·      Territory : Domestic and International Markets

• Attributes: Resourceful, Self-starter, Independent and Self-motivated, Ambitious, Entrepreneurial spirit, Collaborative, Focused

About Pennant:

Pennant Technologies is an agile, innovative financial technology company that powers the lending operations of global banks and financial institutions - HDFC, Bajaj Finserve, LIC HFL, Godrej HFL, RAK Bank, QNB to name a few.

Its suite of future ready lending products and solutions offer banks composable features and scalable capabilities to deliver differentiated loan origination, servicing and collections experiences for their customers. Trusted by leading banks and financial institutions in Asia, Pennant’s award-winning lending platform has managed more than 10 Million loans and facilitates 50 Million loan transactions per year.

Pennant is HQ in Hyderabad and have offices and/ business operations in India, ME, Saudi, Australia, Philippines and UK. We are aggressively expanding across the geographies and adding to our 450+ workforce, spread across multiple locations. Visit us at www.pennanttech.com

Our Mission

On a mission to provide the most powerful, cutting-edge, comprehensive, and secure cloud test

platform to empower software testers & developers globally to perform testing intelligently at scale.

Our Vision

We envision an integrated platform where professionals can rely to perform and manage all

types of tests without being limited by infrastructure dependency. So people could focus on things

that matter the most, i.e. their tests

We are looking for the brightest minds to join our team!

You will be

part of

a fast growing organisation, and a

high-performing team that delivers

beyond

100%. You

get the

opportunity to

learn from a team of

seasoned entrepreneurs and sales

experts.

This will be a hands-on position

in a fast paced start-up environment. So

we are looking for a

motivated self-starter who isn't afraid to roll-up their sleeves and contribute

in various capacities.

Someone who will see a problem as an opportunity for leadership.

Role/ Scope of Work

Generate sales revenue through prospecting, nurturing and closing

business in the

Enterprise/ Mid-Enterprise, SMB Segment

Build and manage your sales pipeline for strong coverage ratios; achieve

quarterly revenue

targets

Manage the entire account lifecycle from account strategy, customer engagement, solution

development and contract negotiation; meet or exceed quarterly/ annual revenue quota

Develop, maintain and grow

executive relationships in your target account to expand

revenue potential

Work

with all levels of Sales/

Marketing/ Product leadership to continuously improve key

sales

management processes

like territory planning, lead/pipeline/opportunity management

and KPI reporting

Maintain excellent due diligence in CRM for your Lead, Accounts and Opportunities (on a

daily, weekly, monthly basis)

Requirements

Minimum 3 years of new business acquisition sales in a B2B software organisation. Top 10%

of the team, with a strong track record of success.

Experience in full sales lifecycle

management from qualification, solutionising, negotiation/

procurement to closing

Strong willingness and ability to uncover opportunities by

pitching highly differentiated value

propositions to crack new accounts or expand deals at existing accounts.

Excellent

verbal and written communication

skills with

strong phone/video conference

presence

Persistent

and optimistic problem solver

with

a vibrant,

assertive and energetic attitude,

strong work ethic and driven to succeed

Extreme customer centricity and empathy

and

service urgency; strong desire to work in a

fast-paced, self-directed start-up environment● B.Sc in Technology/ IT/ Computer Science is preferred but not mandatory, but expected to be

passionate about Internet Technologies, SaaS, knowledge about SDLC, Cross Browser

Testing industry

• Strong communication skills (written and verbal)
• Responsive, reliable and results oriented with the ability to execute on aggressive plans
• A background in software development, with experience of working in an agile product software development environment
• An understanding of modern deployment tools (Git, Bitbucket, Jenkins, etc.), workflow tools (Jira, Confluence) and practices (Agile (SCRUM), DevOps, etc.)
• Expert level experience with AWS tools, technologies and APIs associated with it - IAM, Cloud-Formation, Cloud Watch, AMIs, SNS, EC2, EBS, EFS, S3, RDS, VPC, ELB, IAM, Route 53, Security Groups, Lambda, VPC etc.
• Hands on experience with Kubernetes (EKS preferred)
• Strong DevOps skills across CI/CD and configuration management using Jenkins, Ansible, Terraform, Docker.
• Experience provisioning and spinning up AWS Clusters using Terraform, Helm, Helm Charts
• Ability to work across multiple projects simultaneously
• Ability to manage and work with teams and customers across the globe

• Develop new product features and new applications within an Agile
• Build reusable code and libraries for future
• Write well-designed, testable, efficient code using the latest development best
• Collaborate with designers to implement and improve design
• Optimize applications for maximum speed and
• Stay up-to-date on emerging
• Contribute to the continuous improvement of the development

• Passion to build world class UI design
• 5+ years of experience developing web applications with modern JavaScript programming frameworks, tooling and libraries (such as Backbone, Angular, React, Vue.js, Ember) and CSS pre-processing frameworks (such as Sass or Less)
• Minimum one-year experience in developing js applications in team environment.
• Experience with state management frameworks like Redux
• Experience writing unit tests
• Familiarity with common front-end development tools such as Babel, Webpack, gulp, npm- scripts
• Any experience building, launching or supporting a SaaS product

• Exp- 3+ yrs
• Must be very good in Java- 2.5+ yrs
• At least 1 yr of working experience in any one DB of Neo4j, Cassandra, Elastic Search
• Should have good devops working knowledge - Knowledge of AWS, Ansibleetc is a necessity
• Experience in TDD/BDD is required
• Minimum 1 yr working experience in Samza& Kafka.
• Knowledge of Azure is added advantage
• Understanding of AKKA and Play framework