
Think of the amount of time that is spent on reading documents by humans for clerical tasks - our client is on a mission to eliminate this human resource wastage and acts as an Artificial Intelligence/Machine Learning-based solution that helps companies to process documents for clerical tasks through a combination of a hardware and software solution. They help in enhancing productivity, optimizing processes and automating decision-making by converting documents into analysable information, resulting in reduction of resource cost and TAT.
Founded in 2013, our client is headquartered in Ahmedabad, Gujarat. Their products are Bank Statement Analyzer, Financial Statement Analyzer and Invoice Analyzer and some of their clients include KPMG, Bank of Baroda, Home Credit, Loanwiser, etc.
What you will do:
- Creating a strategy towards growing customer base and creating plans for retention of existing customers
- Managing and growing client account base with the best interest of client in mind
- Developing new business with existing clients
- Identifying areas of improvement to increase revenue from the client
- Acting as Single Point of Contact
- Being the default point of contact in all customer account management related matters
- Handling client grievances; managing expectations and ensuring issue resolution
- Coordinating with internal team for delivery of client requirements
- Ensuring timely and successful delivery of solutions based on client requirements
- Supporting Sales Team in negotiating contracts and closing deals
- Getting new leads from existing businesses for sales team
- Ensuring timely invoicing and revenue realization
Desired Candidate Profile
What you need to have:- 3 to 5+ years of Account Management experience
- SaaS/ IT preferable
- Strong interpersonal skills
- Very strong business writing and communication skills
- Strong technical understanding

Similar jobs
ABOUT THE JOB:
Job Title: Customer Success Executive
Location: Bangalore, Chennai
Job Type: Full-time
Company: Gigadesk Technologies Pvt. Ltd. [Greatify.ai]
Eligibility: 1–5 Years experience in handling ERP solutions in a Customer Success or client-facing role, preferably within EdTech or educational institutions.
COMPANY DESCRIPTION:
At Greatify.ai, we are transforming educational institutions with cutting-edge AI-powered solutions. Our platform acts as a smart operating system for colleges, schools, and universities—enhancing learning, streamlining operations, and maximizing efficiency. With 100+ institutions served, 100,000+ students impacted globally, and 1,000+ educators empowered, we are redefining the future of education.
WEBSITE: https://www.greatify.ai/
JOB DESCRIPTION:
As a Customer Success Executive, you'll be the strategic partner to our clients, ensuring seamless onboarding, fostering long-term engagement, and driving measurable impact through our EdTech products/services. The role involves conducting tailored training sessions, analyzing user adoption metrics, and proactively resolving challenges to enhance both learning effectiveness and operational performance. Through close collaboration with product, support, and sales teams, the Customer Success Executive serves as the voice of the customer, helping shape future innovations that improve scalability, accessibility, and the overall learning experience.
KEY RESPONSIBILITIES:
● Guide new clients through the initial setup and product adoption process.
● Support clients specifically in onboarding and adoption of ERP modules within our platform.
● Ensure a smooth transition from the sales team to customer success.
● Conduct onboarding sessions or training workshops.
● Serve as the primary point of contact for assigned customers.
● Build strong relationships to foster loyalty and long-term engagement.
● Educate customers on features, best practices, and new updates.
● Act as a bridge between product development and the customer.
● Monitor customer usage metrics to identify risks or opportunities.
● Proactively reach out if usage drops or engagement declines.
● Troubleshoot issues or escalate them to technical support.
● Gather feedback and insights from customers and relay them to internal teams.
● Influence product roadmap and service improvements.
● Advocate for the customer internally.
KEY SKILLS:
● Excellent communication & interpersonal skills
● Strong problem-solving and critical thinking
● Empathy and customer-centric mindset
● Project management and organizational abilities
● Preferred Language: English, Kannada & Hindi
● Familiarity with CRM tools
● Candidates with prior experience managing ERP workflows (student information systems, LMS, or institutional CRMs) will be prioritized.
● Basic data analysis and reporting skills.
Join us at Greatify.ai and make a lasting impact on the Edtech Industry.
Position: QA Engineer – Machine Learning Systems (5 - 7 years)
Location: Remote (Company in Mumbai)
Company: Big Rattle Technologies Private Limited
Immediate Joiners only.
Summary:
The QA Engineer will own quality assurance across the ML lifecycle—from raw data validation through feature engineering checks, model training/evaluation verification, batch prediction/optimization validation, and end-to-end (E2E) workflow testing. The role is hands-on with Python automation, data profiling, and pipeline test harnesses in Azure ML and Azure DevOps. Success means probably correct data, models, and outputs at production scale and cadence.
Key Responsibilities:
Test Strategy & Governance
- ○ Define an ML-specific Test Strategy covering data quality KPIs, feature consistency
- checks, model acceptance gates (metrics + guardrails), and E2E run acceptance
- (timeliness, completeness, integrity).
- ○ Establish versioned test datasets & golden baselines for repeatable regression of
- features, models, and optimizers.
Data Quality & Transformation
- Validate raw data extracts and landed data lake data: schema/contract checks, null/outlier thresholds, time-window completeness, duplicate detection, site/material coverage.
- Validate transformed/feature datasets: deterministic feature generation, leakage detection, drift vs. historical distributions, feature parity across runs (hash or statistical similarity tests).
- Implement automated data quality checks (e.g., Great Expectations/pytest + Pandas/SQL) executed in CI and AML pipelines.
Model Training & Evaluation
- Verify training inputs (splits, windowing, target leakage prevention) and hyperparameter configs per site/cluster.
- Automate metric verification (e.g., MAPE/MAE/RMSE, uplift vs. last model, stability tests) with acceptance thresholds and champion/challenger logic.
- Validate feature importance stability and sensitivity/elasticity sanity checks (price/volume monotonicity where applicable).
- Gate model registration/promotion in AML based on signed test artifacts and reproducible metrics.
Predictions, Optimization & Guardrails
- Validate batch predictions: result shapes, coverage, latency, and failure handling.
- Test model optimization outputs and enforced guardrails: detect violations and prove idempotent writes to DB.
- Verify API push to third party system (idempotency keys, retry/backoff, delivery receipts).
Pipelines & E2E
- Build pipeline test harnesses for AML pipelines (data-gen nightly, training weekly,
- prediction/optimization) including orchestrated synthetic runs and fault injection
- (missing slice, late competitor data, SB backlog).
- Run E2E tests from raw data store -> ADLS -> AML -> RDBMS -> APIM/Frontend, assert
- freshness SLOs and audit event completeness (Event Hubs -> ADLS immutable).
Automation & Tooling
- Develop Python-based automated tests (pytest) for data checks, model metrics, and API contracts; integrate with Azure DevOps (pipelines, badges, gates).
- Implement data-driven test runners (parameterized by site/material/model-version) and store signed test artifacts alongside models in AML Registry.
- Create synthetic test data generators and golden fixtures to cover edge cases (price gaps, competitor shocks, cold starts).
Reporting & Quality Ops
- Publish weekly test reports and go/no-go recommendations for promotions; maintain a defect taxonomy (data vs. model vs. serving vs. optimization).
- Contribute to SLI/SLO dashboards (prediction timeliness, queue/DLQ, push success, data drift) used for release gates.
Required Skills (hands-on experience in the following):
- Python automation (pytest, pandas, NumPy), SQL (PostgreSQL/Snowflake), and CI/CD (Azure
- DevOps) for fully automated ML QA.
- Strong grasp of ML validation: leakage checks, proper splits, metric selection
- (MAE/MAPE/RMSE), drift detection, sensitivity/elasticity sanity checks.
- Experience testing AML pipelines (pipelines/jobs/components), and message-driven integrations
- (Service Bus/Event Hubs).
- API test skills (FastAPI/OpenAPI, contract tests, Postman/pytest-httpx) + idempotency and retry
- patterns.
- Familiar with feature stores/feature engineering concepts and reproducibility.
- Solid understanding of observability (App Insights/Log Analytics) and auditability requirements.
Required Qualifications:
- Bachelor’s or Master’s degree in Computer Science, Information Technology, or related field.
- 5–7+ years in QA with 3+ years focused on ML/Data systems (data pipelines + model validation).
- Certification in Azure Data or ML Engineer Associate is a plus.
Why should you join Big Rattle?
Big Rattle Technologies specializes in AI/ ML Products and Solutions as well as Mobile and Web Application Development. Our clients include Fortune 500 companies. Over the past 13 years, we have delivered multiple projects for international and Indian clients from various industries like FMCG, Banking and Finance, Automobiles, Ecommerce, etc. We also specialise in Product Development for our clients.
Big Rattle Technologies Private Limited is ISO 27001:2022 certified and CyberGRX certified.
What We Offer:
- Opportunity to work on diverse projects for Fortune 500 clients.
- Competitive salary and performance-based growth.
- Dynamic, collaborative, and growth-oriented work environment.
- Direct impact on product quality and client satisfaction.
- 5-day hybrid work week.
- Certification reimbursement.
- Healthcare coverage.
How to Apply:
Interested candidates are invited to submit their resume detailing their experience. Please detail out your work experience and the kind of projects you have worked on. Ensure you highlight your contributions and accomplishments to the projects.
As a Customer Support Specialist, you will play a crucial role in ensuring customer satisfaction and loyalty. Your primary responsibilities will include responding to customer inquiries, troubleshooting issues, and providing timely solutions across various communication channels, including phone, email, and chat.
Role & responsibilities:
• Good Computer Skills
• Candidates must have good communication skills
• Must be a Graduate
• Willing to work in night shift (UK or US)
• Able to work in Order Processing & Customer Service (both Chat & Calling).
The following are the responsibilities:
• Develop recruiting strategies as per the business requirements
• Create Job Descriptions in line with the business requirements.
• Identify the best mix of resources to source top tech talent using social media, job boards,
advanced search techniques, referrals, and new age sourcing tools .
• Build and manage relationships with the recruiting agencies.
• Manage the entire recruitment life-cycle including sourcing, screening and qualifying candidates, interviews, maintaining candidate communication and negotiations.
• Hiring for all the verticals across all the levels, primarily non-tech
• Responsible for manpower planning, budget and forecast.
• Create SOP’s for recruitment and set up all hiring process.
• Lead employment branding initiatives and build and execute strategies to ensure very positive candidate experience
• Assist in employee retention and development
• Supervise, guide & train recruiting personnel
• Drive campus engagements, organize and/or attend career fairs and build brand for the company.
- Plan, monitor and execute organic Social media growth strategies on all relevant social media platforms for the company and its clients.
- Excellent and confident communicator to be able to understand and convey the strategies, and plan to the client and internal team.
- Be actively involved in SEO efforts
- Write content for marketing and website
- Collaborate with designers to improve user experience
- Measure performance of digital marketing efforts using a variety of Web analytics tools (Google Analytics)
- Acquire insight into online marketing trends and keep strategies up-to-date
- Developing and optimizing quality paid advertising campaigns across various networks such as Google Ads & Google Shopping, Facebook Ads, Instagram, LinkedIn and more. TikTok & Snapchat Ads are a bonus.
- Skills and experience in creative content writing (Important)
- Fair understanding of digital marketing concepts and best practices
- Working knowledge of Internet and SAAS tools like Google Sheets, Google Slides, etc
- Exposure to SEO concepts
- Exposure to web analytics tools (e.g. Google Analytics, etc)
- Analytical mindset and critical thinking
- Excellent communication and interpersonal skills
Job Title: Test Engineer
Job Description:
We are seeking a Test Engineer with 3 to 6 years of experience to join our dynamic testing team. The ideal candidate will have a strong background in manual/Automation testing, excellent communication skills, the ability to write comprehensive test cases, and a deep understanding of the domain in which our products operate. The Manual Tester should be a proactive team player, capable of taking ownership of their work, maintaining good rapport within the team and across other teams, and providing clear and accurate documentation of testing activities. Hands on experience in automation testing and API testing.
Qualifications and Skills:
- 3 to 6 years of experience in manual testing and automation testing.
- Excellent communication skills to effectively collaborate with team members and stakeholders.
- Strong test case writing/execution and Automation scripting skills.
- Deep domain knowledge relevant to the software under test.
- Proactive and self-motivated with a strong sense of ownership.
- Effective documentation and reporting skills.
- Experience with Web Automation is mandatory and mobile automation is an added advantage.
- Experience with API testing.
We are looking to add a WordPress Developer to our team. This position will support the Senior Web Developer while working across various client website. Specifically, this role will support the design, development, launch, and updates of client sites.
The right candidate will possess a minimum of 1-3 years of professional experience in web development with a strong focus in WordPress.
Senior Engineer – Artificial Intelligence / Computer Vision
(Business Unit – Autonomous Vehicles & Automotive - AVA)
We are seeking an exceptional, experienced senior engineer with deep expertise in Computer Vision, Neural Networks, 3D Scene Understanding and Sensor Data Processing. The expectation is to lead a growing team of engineers to help them build and deliver customized solutions for our clients. A solid engineering as well as team management background is a must.
About MulticoreWare Inc
MulticoreWare Inc is a software and solutions development company with top-notch talent and skill in a variety of micro-architectures, including multi-thread, multi-core, and heterogeneous hardware platforms. It works in sectors including High Performance Computing (HPC), Media & AI Analytics, Video Solutions, Autonomous Vehicle and Automotive software, all of which are rapidly expanding. The Autonomous Vehicles & Automotive business unit specializes in delivering optimized solutions for sophisticated sensor fusion intelligence and the design of algorithms & implementation of software to be deployed on a variety of automotive grade hardware platforms.
Role Responsibilities
● Lead a team to solve the problems in a perception / autonomous-systems scope and turn ideas into code & products
● Drive all technical elements of development, such as project requirements definition, design, implementation, unit testing, integration, and software delivery
● Implementing cutting edge AI solutions on embedded platforms and optimizing them for performance. Hardware architecture aware algorithm design and development
● Contribute to the vision and long-term strategy of the business unit
Required Qualifications (Must Have)
● 3 - 7 years of experience with real world system building, including design, coding (C++/Python) and evaluation/testing (C++/Python)
● Solid experience in 2D / 3D Computer Vision algorithms, Machine Learning and Deep Learning fundamentals – Theory & Practice. Hands-on experience with Deep Learning frameworks like Caffe, TensorFlow or PyTorch
● Expert level knowledge in any of the courses related Signal Data Processing / Autonomous or Robotics software development (Perception, Localization, Prediction, Planning), multi-object tracking, sensor fusion algorithms and familiarity on Kalman filters, particle filters, clustering methods etc.
● Good project management and execution capabilities, as well as good communication and coordination ability
● Bachelor’s degree in Computer Science, Computer Engineering, Electrical Engineering, or related fields
Preferred Qualifications (Nice-to-Have)
● GPU architecture and CUDA programming experience, as well as knowledge of AI inference optimization using Quantization, Compression (or) Model Pruning
● Track record of research excellence with prior publication on top-tier conferences and journals
Our client is a Delhi based healthcare platform that is dedicated to Ayurveda and provides wellness solutions to its customers that is tailored and fine-tuned to their requirements. They have created a unique balance of Ayurvedic herbs and western medicine to come up with courses and medical advice which will not only rid their patients of the illness but also helps them bring the body back into balance.
Their services are available across the globe, with over 65% of their client base being from US, UK, and Canada. The company's primary focus is on Ayurveda and taking the ancient knowledge to anyone who wishes to bring back balance to their health and apply the tools in their everyday life.
As a Digital Media Buyer, you will be responsible for operating digital marketing platforms (Facebook, Youtube, Pinterest etc) optimally, with a sense of ownership. You will also handle advertising cost maintenance.
What you will do:
- Creating & Managing of Advertising/ Marketing Campaign
- Optimizing the campaigns for best results and Driving growth for the company.
- Interacting with the Brand Team (In-house & Agencies) for the creation of Marketing collaterals which has to be marketed at the lowest possible costs.
- Finding new advertising opportunities in terms of more advertising areas or in terms of ad platforms to increase the revenue while maintaining required profitability.
- Taking complete control & responsibilty for the platforms in terms of selection of creatives, ad copies, campaigns & targeting for both the advertising Inventory as well as Demographic targeting of the audience for a specific product and budget allotment for each run campaigns.
- Creating an insightful report to give feedback for content creation for creating better creatives to help reduce advertising spends for reaching audiences.
- Running analysis for improving ROIs of advertising.
- Creating Analytical models to generate better performance.
- Evaluating various marketing strategies and creating an alternative path for better results.
What you need to have:
- B.Tech from A grade colleges, PG not compulsory
- Past experience with digital marketing platforms
- Good communication skills
- Should be able to work till long hours
- A go-getter
- Fresher from IIT, NIT who is inclined towards digital marketing can also be considered.
- Should have good analytics skills, Consulting background
We’re currently looking for rockstar developers to help us build a next-gen social audio community engagement platform. Avalon is hiring for both backend & frontend engineering roles. Our tech stack is majorly Ruby on Rails & React Native.
If you were looking for a rocket-ship, this is it!
As a senior front-end developer our primary requirement is that you are proficient in React Native.
Apart from that the job entails:
- Building new features (while squashing bugs) for our growing mobile app to extend device support especially across the Android ecosystem
- Architect elegant and maintainable code with support from the team
- Collaborate with design, data, and other teams to build beautiful interfaces that look great and run smoothly
- Guide and improve the technical direction of mobile, bolstering the technical foundational, improving performance, and re-architecting









