Project Manager AVSI

Role & Responsibilities

As an Associate Manager - Customer Success, you are someone who comes with 6 to 8 years of Account Management/Business Development/ problem solving / hustlingexperience ina highgrowthinternet startup/ technologycompany. As a technically savvy and results-driven Customer Success Manager, your primary focus will be driving revenue growth, reducing churn, enhancing product value, and supporting pre-sales activities. The ideal candidate should possess excellent relationship-building skills, a strong technical background, and a drive for achieving results.

• Serve as the primary point of contact and trusted advisor for assigned clients, ensuring exceptional customer service and satisfaction.
• Proactively engage with clients to understand their business objectives, monetization goals, and challenges, and provide strategic recommendations to achieve optimal results.
• Collaborate closely with internal teams, including Sales, Product, and Operations, to coordinate seamless onboarding, implementation, and ongoing support for clients.
• Conduct regular performance reviews and analysis of client monetization stack, identifying areas for improvement and developing optimization strategies.
• Monitor key performance metrics and provide timely reports and insights to clients, highlighting advertising performance, trends, and opportunities for growth.
• Deliver product demos and educate clients on best practices, new features, and industry trends to maximize their utilization and success with our platform solutions.
• Resolve client inquiries, concerns, and issues promptly and effectively, escalating to the appropriate teams when necessary.
• Support pre-sales activities, including conducting product demonstrations, presenting technical information, and addressing client inquiries and concerns.
• Stay up to date with industry trends, competitive landscape, and emerging technologies in the ad tech space to provide valuable insights and recommendations to clients.

Ideal Candidate

• Strong Manager – Customer Success, Account management Profile
• Mandatory (Experience 1) – Must have 6+ years of overall experience with atleast 4+ Years in Customer Success role
• Mandatory (Experience 2) – Must have 3+ years of experience in AdTech industry
• Mandatory (Experience 3) – Must have experience managing clients in the outside India market (Preferably US/America clients)
• Mandatory (Experience 4) – Must have cross-functional experience working closely with Sales, Product, and Ad Operations teams for campaign execution, performance optimization, and client delivery.
• Mandatory (Experience 5) – Must have strong technical understanding of digital advertising / programmatic platforms/software products
• Mandatory (Company): Candidate should have worked in AdTech Companies in last 3 years..
• Mandatory (Stability) : Candidate must have no frequent job hops and a minimum of 1+ year in the current organization.
• Mandatory (Note1): Please ensure candidates have read about media.net and the industry before the screening call
• Mandatory (Note2): Please ensure candidates have added numbers/metrics in resume
• Preferred (Education) – B.E/B.Tech (IT/CSE/ECE) with MBA preferred
• Preferred (Experience 1) – Exposure to pre-sales activities, including product demos, onboarding, and performance review presentations.
• Preferred (Experience 2) – Experience in analyzing data-driven advertising performance metrics and building optimization strategies.

Perks, Benefits and Work Culture

• Flexible work hours and leaves
• Salary advance
• Maternity/Paternity leave benefits & adoption assistance
• Butler & Concierge services
• Team Off-sites & Celebrations

Beyond Work:

• Insurance benefits for you and family
• Interest-free loans
• Gift vouchers for special moments
• Fully-equipped Gym
• Education Sponsorship Programs

Job Description -Technical Project Manager

Job Title: Technical Project Manager

Location: Bhopal / Bangalore (On-site)

Experience Required: 7+ Years

Industry: Fintech / SaaS / Software Development

Role Overview

We are looking for a Technical Project Manager (TPM) who can bridge the gap between management and developers. The TPM will manage Android, Frontend, and Backend teams, ensure smooth development processes, track progress, evaluate output quality, resolve technical issues, and deliver timely reports.

Key Responsibilities

Project & Team Management

• Manage daily tasks for Android, Frontend, and Backend developers
• Conduct daily stand-ups, weekly planning, and reviews
• Track progress, identify blockers, and ensure timely delivery
• Maintain sprint boards, task estimations, and timelines

Technical Requirement Translation

• Convert business requirements into technical tasks
• Communicate requirements clearly to developers
• Create user stories, flow diagrams, and PRDs
• Ensure requirements are understood and implemented correctly

Quality & Build Review

• Validate build quality, UI/UX flow, functionality
• Check API integrations, errors, performance issues
• Ensure coding practices and architecture guidelines are followed
• Perform preliminary QA before handover to testing or clients

Issue Resolution

• Identify development issues early
• Coordinate with developers to fix bugs
• Escalate major issues to founders with clear insights

Reporting & Documentation

• Daily/weekly reports to management
• Sprint documentation, release notes
• Maintain project documentation & version control processes

Cross-Team Communication

• Act as the single point of contact for management
• Align multiple tech teams with business goals
• Coordinate with HR and operations for resource planning

Required Skills

• Strong understanding of Android, Web (Frontend/React), Backend development flows
• Knowledge of APIs, Git, CI/CD, basic testing
• Experience with Agile/Scrum methodologies
• Ability to review builds and suggest improvements
• Strong documentation skills (Jira, Notion, Trello, Asana)
• Excellent communication & leadership
• Ability to handle pressure and multiple projects

Good to Have

• Prior experience in Fintech projects
• Basic knowledge of UI/UX
• Experience in preparing FSD/BRD/PRD
• QA experience or understanding of test cases

Salary Range: 9 to 12 LPA

Who are we?

Hey future colleague! 

We're Codebuddy. We are a product engineering services company based out of Kolkata, with an office in Pune. We work with clients from different industries on a daily basis, and so far, we have worked with 120+ clients in the span of just 5 years.

Our team’s average age is 26 years. So, you get an idea of how young and energetic our team is, full of life and enthusiasm.

We are seeking an experienced Project Manager to lead our software development team. The ideal candidate will have a proven track record of managing complex projects, demonstrating excellent leadership skills, and fostering a collaborative and efficient team environment.

What's the role?

01:- You’ll get crude requirements, create documentation and even maintain them at high-quality standards.

02:- You ensure successful project delivery through effective problem-solving.

03:- You ensure project efficiency by optimizing time management and resource allocation.

04:- You facilitate crystal-clear communication with the team and the clients.

05:- You'd be fostering a collaborative and diplomatic team environment, nothing less of a politician.

06:- You ensure high client satisfaction and maintain positive client relationships.

07:- You effectively manage project budgets and financial resources.

08:- You drive innovation and the adoption of relevant technologies via continuous improvement and learning within the team.

Requirements

Personality:

01:- Strong communication skills, because we appreciate a good joke, but we also need you to explain your decisions.

02:- We would like you to be able to work independently, with minimal supervision. We expect you to be Atma-nirbhar.

03:- Strong leadership and team management skills.

04:- Strong problem-solving skills, sometimes even better than Sherlock.

05:- We expect you to have the ability to charm the stakeholders, and manage them with utmost professionalism.

06:- Ability to foster collaboration and diplomacy within a team.

07:- A can-do attitude, with attention to detail and professionalism. We like our candidates to be disciplined and sharp!

Technical:

01:- We know that you are going to apply anyway. But, we prefer some proven experience as a Project Manager in a software development environment.

02:- Experience with budget management and financial resource planning. Imagine our Finance Minister, but at a company level.

03:- Ability to effectively manage time and allocate resources, as if they are your own.

04:- Rockstar experience with project documentation and quality assurance.

05:- Familiarity with the latest technology trends and ability to foster innovation within a team.

06:- Knowledge of continuous improvement processes and learning strategies.

07:- Treat projects like your babies and deliver them on time, within budget.

IT Senior Manager Requirements:

• A bachelor's degree in computer science or a related field.

• A master's degree in computer science is preferred.

• Proof of continued education, such as software certifications, is desirable.

• Experience with ERP, CRM, Business Intelligence, Warehouse Management (WMS)/Supply Chain Management (SCM), Cloud Storage (Azure/AWS), DAM, MS 365, Marketing Automation and other business applications

• Knowledgeable in successful API integration of CTI and other communication technologies like whatsapp with business applications

• Identifying vendors, developing SOW and wireframes, successfully managing projects to completion for Websites (js/node/react/shopify/wordpress etc) and application development

• Use of low code/no node application development in MS platforms would be desirable

• At least 3 to 5 years of experience.

• Excellent written and spoken communication and interpersonal skills.

• Strong leadership and project management skills.

• Solid analytical and problem-solving skills

Overseeing all technology operations including Software, Networking, Hardware and Security along with evaluating them according to established goals.

• Devising and establishing IT policies and systems to support the implementation of strategies set by upper management with plans for redundancy, zero to no downtime and constantly improving business operations and processes

• Analyzing the business requirements of all departments to determine their technology needs.

• IT Head manages and supervises an organization's technical operations which includes overseeing IT department employees and ensuring all technology. systems and applications support the organization's goals and objectives.

• IT Head should have in-depth knowledge of new software development, be able to prepare Wireframe design & Architecture, able to design and describe SOW for all new IT software development.

• Overseeing all IT operations infrastructure.

• Developing, implementing, and evaluating IT projects in line with organizational objectives.

• Liaising with other departments to determine and address their IT needs and requirements.

• Managing and supervising employees in the IT department.

• Ensuring the maintenance of current projects and technology systems. • Identifying vulnerabilities, the need for upgrades, and opportunities for improvement.

• Proposing strategic solutions and recommending new systems and software.

• Preparing financial budgets and performance reports.

• Building and maintaining relationships with external advisors and vendors.

• Ensuring reported issues are resolved promptly

Role – Business Development Executive (F/M/X)

Experience – 3+ Years

Position - Work from Office

About Us

Join a team that wants to make the impossible possible

• We are Vitec, a company full of talents, tech nerds, and motivated people who work on our vision every day with dedication and conviction.
• Our vision is to become the 360° Software Development Partner of customers worldwide. If you get that, we got you:
• We offer everyone a professional environment with great opportunities to improve their skills, learn new trending technologies/methods, and become part of a caring family of goal-getters!
• As 360°Software Development Partner, we build and maintain unique and complex solutions with a team of great individuals who love their work and who know responsibility not only from hearing it but who living it. For this reason, we only hire the best and most motivated.
• Joining Vitec means becoming a member of the family and making the impossible possible every day.

About You

As an experienced Business Development Executive, you will be responsible for developing, maintaining, and growing sales strategies/channels to connect with potential clients. You will generate meaningful leads, create together with our Solution Architects solutions for clients, and seal the deal. You will work closely together with the management to enable long-term partnership and growth processes. You will make the impossible possible!

What do you need to bring?

• 3+ years of proven experience in the business development area.
• Strong understanding of building, maintaining, and scaling sale strategies in the IT area.
• Strong knowledge of bidding platforms like Upwork and Fiverr.
• Solid technical knowledge about how IT Solutions such as mobile Apps, web Apps, websites, and server infrastructures are built is a very big plus point.
• Strong communication and interpersonal skills for building meaningful relationships with clients.
• Strong customer service and sales skills for generating leads.
• Advanced presentation and persuasive skills.
• Advanced decision-making and problem-solving skills.
• Highly motivated to achieve results in my responsibility from scratch to the highest satisfaction.
• Sharing knowledge with others and helping others to grow is a matter of course for you.
• Very good English skills in written and spoken.

A day in the life of our Business Development Executive

• Attracting new clients by innovating and overseeing the sales process for the business.
• Working with management to identify and manage company risks that might prevent growth.
• Identifying and researching opportunities that come up in new and existing markets.
• Preparing and delivering pitches and presentations to potential new clients.
• Communicating with clients to understand their needs and offer solutions to their problems.
• Building high-level technical concepts together with the team to create meaningful proposals.
• Creating positive, long-lasting relationships with current and potential clients.
• Ensuring excellent customer service through regular client follow-up
• Translating proposals into ready-to-sign contracts
• Owning the sales lifecycle from prospecting to implementation
• Managing virtual and in-person sales meetings

Customer Operational Account Management:

 The Customer Success Manager (CSM) will focus on establishing and maintaining positive client relationships from an operational and strategic perspective. The incumbent will utilize client relationship management skills to maintain and renew existing contracts, as well as to obtain additional revenue within the assigned account workload.

 Take ownership of customers’ operational needs and steward throughout the organization as required.

 Identifying and recommending resolutions to all Customers’ issues enabling the Customer to place 100% of Customer business on the Company’s products and Services.

 On-going support for advanced or escalated questions/issues/problems.

 Continuously seek opportunities to increase customer satisfaction and deepen client relationships, revenue, profitability, and loyalty.

 Act as a product expert and assist clients in achieving maximum ROI through consultation, training, and analysis for the Company’s customers including but not limited to:  Being a Subject Matter Expert on assigned products and services.  Post-training assessment review and recommendations.  Communication of all system enhancements.  Prepare clients for upcoming releases and ensure they are current on available functionality and how it can meet their needs.  Adherence to Internal and Industry Risk and Compliance rules and responsibilities.  Responsible for assuring the Company’s compliance with its obligations under the Partner Agreement and the Service Level Agreement as it relates to his/her customers.  Maintain an understanding of the market and industry dynamics, including applicable regulations.

JD - System Analyst

1. Analysis and design of technical functionality and features.
2. Creation of requirements document and definition, Epics, User stories and addition of same to Fresh Release.
3. Facilitate daily scrums, stand-ups and meetings to monitor project progress and resolve any issues the team may be experiencing.
4. Collaborate with product owner and stakeholders and clear project obstacles and impediments that could slow down the team’s progress.
5. Meet and coordinate with internal stakeholders to establish project scope, system goals, and requirements.
6. Help the team boost their productivity and performance and helps development team create high-quality products.
7. Arrange and optimize product backlog.
8. Develop, analyze, prioritize, and organize requirement specifications, data mapping, diagrams, and flowcharts for developers and testers to follow.
9. Translate highly technical specifications into clear non-technical requirements.
10. Manage the set-up and configuration of systems. Provide documentation of all processes and training as needed.
11. Define and coordinate the execution of testing procedures and develop test cases to serve the overall quality assurance process.
12. Draw up, supervise and document testing schedules for complete systems.
13. Perform design, implementation, and upgrades of information systems to meet the business and user needs.
14. Implement best practices for scalability, support ability, ease of maintenance and system performance.
15. Identify options for potential solutions and assess them for both technical and business suitability.
16. Oversee implementation of a new system including data migration.

Touted as “Uber” for trucks, Trucknetic is a tech-first startup redefining the freight industry by creating a unique marketplace connecting shippers and carriers for the front and return loads using AI-ML, analytics, and associated technologies.

Trucknetic aims to play a crucial role in India's booming logistics sector and become the first platform in the world to provide any truck for any commodity from anywhere in the country.

Our company is looking for an experienced Accounting Manager to oversee our accounting department. The Accounting Manager will be responsible for monitoring general accounting practices, budgeting, developing internal accounting controls, tracking high-volume corporate client accounts and building a strong financial team. The successful candidate for this position will report directly to our CEO and play an instrumental role in the financial future of the company.

What You'll Be Doing

• Manage day-to-day accounting operations and ensure that there is a redundant process backup in place for every critical operation
• Create new internal accounting corporate policies and maintain existing policies
• Monitor emerging technology to determine ways to automate the accounting process without sacrificing accuracy and accountability
• Develop monthly and quarterly accounting reports for the management and executive teams
• Implement and monitor the month, quarter and year-end closeout accounting schedules
• Oversee and manage the general accounting functions, including, but not limited to accounts payable, accounts receivable, general ledger, and taxes
• Help with quarterly and year-end financial audit activities and the annual corporate financial controls audit
• Assess current practices and procedures, and make recommendations for improvements

Requirements

• Bachelor’s Degree in Accounting or Finance required (Master’s degree preferred)
• 3+ years experience in an accounting leadership role
• Exceptional leadership abilities
• Strong budgeting, financial forecasting and financial analysis skills required
• Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail

What Is On Offer

• Work with a young & passionate team to excel and make an impact.
• Work directly with the founder.
• Attractive ESOPS.
• A super passionate team with deep conviction which has stayed together during covid.
• Very high ownership role in a fast-paced environment.
• Great Culture -> No hierarchy/politics nonsense guaranteed!