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Sr System Admin

Priyanka Praveen's profile picture
Posted by Priyanka Praveen
5 - 8 yrs
Best in industry
Full time
Bengaluru (Bangalore), Mangalore
Skills
Troubleshooting
Hardware
Technical support
Microsoft Windows

CodeCraft Technologies is a multi-award-winning creative engineering company offering design and technology solutions on mobile,  web and cloud platforms.  

We are looking for an enthusiastic and self-driven System Admin to join our team.  

  

Roles and Responsibilities:  

  • Respond to user requests for technical support and resolve issues in a timely manner.
  • Install, configure, and troubleshoot hardware, software, and peripheral devices.
  • Proficient knowledge of Windows and Mac, Linux operating systems (install/Reinstall, configuration,  troubleshooting) 
  • Experience in Gsuite administration, creating email IDs, groups etc. 
  • Hands-on experience on the firewall (preferred: Sophos firewall) and Wi-Fi access points.
  • Experience in restoring the backup configuration to a new firewall in case of firewall failure and updating the firmware. 
  • Hands-on experience in Antivirus endpoint protection with a central dashboard (preferred: Sophos Intercept X  Advanced) 
  • Knowledge of managing user access in Gitlab and Jira. 
  • Basic knowledge of AWS Cloud services like IAM, EC2, and S3 buckets. 
  • Knowledge of any ticketing tools. 
  • Knowledge of any MDM, and Active Directory is good to have. 
  • Experience in VPN implementation and resolving issues related to VPN connectivity is required. 
  • Experience in coordinating with Hardware Vendors (Dell/Acer tech support) for resolving hardware issues of laptops under warranty. 
  • Maintain and update hardware and software inventory, as well as documentation of support activities.
  • Assist in the planning and implementation of software and hardware upgrades. 
  • Train users on basic software and hardware functionality and provide guidance on best practices.
  • Perform routine maintenance tasks, such as system backups, software updates, and antivirus scans.
  • Ensure compliance with company policies, procedures, and security standards. 
  • Knowledge of network protocols, and network troubleshooting. 
  • Experience in participating in ISO auditing.
  • Good communication skills. 
  • Disposal & Track of Assets. 
  • List of tools are using - Manage engine End point central, Sophos endpoint 
  • Generate the reports – ISO weekly and monthly,  
  • Audit of server and network every 6 months- Vulnerability Assessment and Penetration Testing


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Subodh Popalwar

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About CodeCraft Technologies Private Limited

Founded :
2011
Type
Size :
100-1000
Stage :
Profitable
About

CodeCraft Technologies is a digital transformation company offering mobility & cloud solutions along with design and consultancy services

 

With Codecraft you get a chance to work on cutting edge Technololgies.

You will be working on challenging projects into Cyber Security, IOT and Energy Domains 

We have open and transparent work culture. 

 

You will be working with one of the finest design teams 

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Subodh Popalwar

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