Main Responsibilities:
• Logging all relevant incident/service request details, allocating categorization and prioritization codes.
• Providing first-line investigation and diagnosis using approved tools, systems and procedures.
• Resolving/fulfilling incidents/service requests that are in scope.
• Technical Escalations - escalating incidents/service requests that cannot be resolved/fulfilled within agreed timescales or are out of Service Desk/1st Line scope, to the next level technical team which may include 3rd Parties or other non-Assurance functions.
• Engaging and arranging external technical and non-technical support where hands and eyes support are required on-site.
• Following-up with external technical and non-technical support organizations including 3rd parties until incident/request resolution/fulfilment.
• Managerial Escalations – escalating incidents/service requests that are at risk of failing or have failed agreed SLAs/OLAs, or that are out of scope, which may include 3rd Parties or internal roles (e.g. Service Manager, Account Manager).
• Keeping customers informed of progress.
• Owning incidents/requests from ticket creation to resolution/fulfilment/closure.
• Closing all resolved/fulfilled incidents/requests and other queries. • Communication with customers – keeping them informed of incident/request progress, notifying them of impending changes or agreed outages, etc.
• Ensure the Configuration Management System (CMS) is maintained/updated.
• Maintain an exceptional level of customer service during any engagements with Customers/3rd Parties/Internal Teams.
• Ensure communication at all times is clear, concise, meaningful, professional and efficient.
• Provide feedback to appropriate Line Manager on how the Service Desk (Tier 1 and Escalation Management) and supporting functions can improve.
• Identify need for Problem Management for reoccurring Incidents/Events.
• Understanding of and familiarity with Customers’ services and solutions.
• Compliance with Service Operations processes (Event Management, Incident Management, Request Fulfilment, Change Management, and Problem Management) and associated metrics (SLAs/OLAs/KPIs/other metrics).
• Actively participate as required in meetings (customer, 3rd party, internal).
• Conducting customer satisfaction call backs/surveys as agreed. • Coach/guide Junior staff and new starters.
• Act as delegate for Senior staff.
• Act as technical escalation gate for Junior staff. • Higher First Line Fix/Right First Time than Junior staff.
Experience
• 12+ x months experience in Customer Service/Contact Centre/Help Desk/Service Desk role (must).
• 12+ x months in a process driven organization (must).
• Experience working in a multi-cultural/international environment (desirable).
• Experience in fault diagnosis/troubleshooting and fulfilling requests (must).
Shubham Vishwakarma
Full Stack Developer - Averlon
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We’re Hiring: Influencer Marketing Manager
Role: Influencer Marketing Manager
Industry: Advertising
Function: Marketing
Salary (Lacs): Best in Industry
Experience (Yrs): 2 - 3 Yrs
Education: Graduation
Notice Period: 15 Days
Job Location: Gurgaon (Global Influencer Handling)
We’re looking for a results-driven Influencer Marketing Manager with strong exposure to influencers to manage performance-focused global campaigns across India, Middle East, and South East Asia.
Key Responsibilities:
- Identify, shortlist, onboard, and manage finance/crypto/fintech influencers & KOLs
- Source influencers via Instagram, YouTube, and Telegram
- Evaluate creators based on engagement, audience quality, geography, and past collaborations
- Negotiate commercials, deliverables, timelines, and performance expectations
- Execute campaigns (reels, stories, YouTube videos, live sessions, Telegram posts)
- Manage content calendars, tracking links, creatives, and timely deliveries
- Build long-term relationships with high-performing influencers
- Act as the main point of contact and handle coordination/conflict resolution
- Track performance (views, engagement, clicks, conversions, ROI) and optimize campaigns
- Stay updated with influencer, crypto, trading, and Web3 trends
- Ensure influencer content complies with platform policies and financial ad guidelines
Requirements:
- Proven influencer marketing experience
- Strong communication and negotiation skills
- Hands-on experience with Instagram, YouTube, Telegram
- Ability to manage multiple influencers and campaigns
- Comfortable working with global creators
- Performance-driven mindset focused on ROI & KPIs
Good to Have:
- Experience with crypto exchanges, Web3 startups, fintech or trading brands
- Existing network of finance/trading influencers
- Knowledge of influencer tracking tools
What We Offer:
- Opportunity to work with global finance & Web3 brands
- Fast-growing, performance-driven environment
- Long-term growth and leadership opportunities
In this role,you will be at the forefront of our expansion efforts. Your primary focus will be on identifying and entering new market segments, cultivating strategic partnerships, and building the foundational pipeline of qualified opportunities for our sales team. You will leverage your deep market understanding and strategic thinking to chart new paths for growth, requiring strong networking, relationship-building, and negotiation skills to establish impactful collaborations and secure initial agreements. This role demands a highly results-oriented individual with a strong entrepreneurial spirit and the ability to operate with a high degree of autonomy.
• New Market Identification and Entry:
Conduct in-depth market research to identify and prioritize new market segments and customer verticals for learning/e-learning, localisation, and translation product/service markets. Develop and execute market entry strategies.
• Strategic Partnership Development:
Identify, initiate contact, and build strong relationships with potential strategic partners (e.g., complementary technology providers, industry associations, channel partners) to expand our reach and market presence. Negotiate and finalize partnership agreements.
• Pipeline Origination:
Generate a consistent flow of new, qualified leads and opportunities through proactive outreach, networking, industry events, and targeted campaigns focused on new markets and partnerships.
• Value Proposition Development for New Markets:
Tailor and refine our value proposition to resonate with the specific needs and challenges of new market segments and potential partners.
• Early-Stage Opportunity Management:
Manage the initial stages of the sales cycle for new opportunities, effectively communicating our solutions and qualifying prospects before handing them off to the sales team for closure.
• Market Intelligence and Competitive Analysis (New Markets): Continuously monitor and analyze trends, customer needs, and competitor activities within target new markets and partnership landscapes.
• Collaboration with Internal Teams: Work closely with development, marketing, and sales teams to align strategies, provide market feedback, and ensure successful onboarding of new clients and partners.
• Reporting and Forecasting: Track and report on business development activities, pipeline of new opportunities and partnerships, and progress against targets for new market penetration.
• Representing Wordsburg: Act as a key representative of Wordsburg at industry events, conferences, and partner meetings, building brand awareness and generating new opportunities.
Perfect match requirements -
• Bachelor's degree in Business Administration, Marketing, or a related field.
• Minimum of 10 years of experience in Business Development, preferably in the learning/e-learning, localisation, and translation industry or a related technology sector.
• Proven track record of success in business development, specifically in identifying and penetrating new markets and building strategic partnerships in learning/e-learning, localisation, and translation product/service markets.
• Experience in the learning/e-learning, localization, translation, or service industries is highly desirable.
• Familiarity with the localization and translation industry and its potential synergies with learning/e-learningis a strong plus.
• Exceptional networking, relationship-building, and interpersonal skills.
• Strong strategic thinking, analytical, and problem-solving abilities.
• Excellent communication, presentation, and negotiation skills.
• Ability to work independently, take initiative, and thrive in a target-driven environment.
• Willingness to travel as required by business.
• Deep understanding of AGILE methodologies and extensive experience working within a learning, educational technology, or complex content delivery environment.
About Grexa
Grexa AI is a venture-backed startup on a mission to build the world’s first Marketing AI Platform for small businesses - a fully autonomous system that drives Real Revenue by automating and optimizing digital marketing.
Founded by 4 seasoned IIT alumni and former Testbook Founders / CXOs (scaled to $30Mn ARR business with 1,000+ employees, successfully acquired by a leading edtech company), the team brings deep product expertise, execution speed, and a track record of building at scale.
We’re funded, building fast, and assembling a high-performing team to disrupt the global digital marketing space from India. If you’re excited to solve real problems and build transformative AI products - this is your calling.
Key Responsibilities
- Create and implement processes to deeply understand the client’s business as well as to onboard them such that they integrate Grexa into their daily operations confidently.
- Continuously monitor client engagement metrics to identify opportunities for optimization, proactively intervening to enhance platform adoption and satisfaction.
- Act as the strategic bridge between clients and internal teams, ensuring seamless resolution of operational needs while driving continuous improvement.
- Champion the voice of the client by collecting rich feedback and delivering it as actionable insights to influence product development and service innovation.
- Strategically identify growth opportunities among clients, advising clients on how to unlock more value through advanced features and tailored solutions.
- Own the client journey end-to-end such that Grexa’s renewal and revenue expansion objectives are met.
Requirements
- 1 to 3 years of work experience in Program Management, Operations, or Growth roles etc
- Experience in designing and scaling operational processes.
- Strong problem-solving skills with a focus on execution and delivering results.
- Proactive, detail-oriented, and outcomes-driven — someone who can solve on-ground problems in real time
- Excellent stakeholder management and communication skills.
- Proficiency in basic tech tools like CRM systems, Excel, WhatsApp APIs, marketing tools, etc.
Why Join Us
- A high-growth environment with real ownership from day one — this is not just a role, it’s a launchpad for your career
- Work directly with founders and cross-functional teams on impactful client journeys and product feedback loops
- Energy and agility of a startup with structured processes that support long-term growth
- Tools, support, and mentorship to fast-track your learning curve
- Access to cutting-edge AI-driven solutions and automation technology
- Opportunity to be part of a mission that’s transforming how businesses scale and serve their clients
Swift
Objective CJob Title: iOS Developer
Location: Noida Sector 63
Experience - 1+ Years
About the Role:
We are seeking a talented and motivated iOS Developer with 2+ years of experience to join our growing mobile development team. In this role, you will be responsible for designing, developing, and maintaining high-quality iOS applications that deliver an exceptional user experience.
Qualifications:
B.Tech in Information Technology or Computer Science, or
M.Tech in Information Technology or Computer Science, or
MCA (Master of Computer Applications).
Key Skills & Experience:
Proven experience in Swift and Java programming.
Strong hands-on knowledge of SwiftUI, UIKit, and Apple’s core frameworks.
Proficiency with Xcode IDE and iOS app architecture.
Experience integrating and working with Firebase services.
Good understanding and implementation of MapKit.
Strong background in integrating third-party dependencies, libraries, and SDKs
Solid problem-solving and debugging skills.
Familiarity with RESTful API integration and mobile app design best practices.
Experience with the entire App Store submission process is a plus.
Responsibilities:
Design and develop robust, scalable, and reusable iOS applications.
Collaborate closely with designers, product managers, and other developers to deliver high-quality features on schedule.
Write clean, maintainable, and efficient code following industry best practices.
Perform unit and UI testing to ensure application performance, quality, and responsiveness.
Identify and correct bottlenecks, fix bugs, and continuously discover, evaluate, and implement new technologies to maximize development efficiency.
Integrate and manage third-party libraries and dependencies as needed.
Ensure the performance, quality, and responsiveness of applications across various iOS devices.
Participate in code reviews and contribute to team knowledge sharing.
What We’re Looking For:
A proactive, self-motivated developer with strong analytical and problem-solving skills.
A team player with excellent communication and collaboration abilities.
A passion for staying up-to-date with new trends and advancements in iOS development.
A commitment to delivering high-quality, user-centric products.
Financial Analyst/ Financial Associate- Operations
# IMMEDIATE JOINING!!!!
# WORK TIME- 9 AM - 7 PM FIXED DAY SHIFT !!!
# WORD DAYS - MONDAY TO SATURDAY - IT IS INDIAN CORPORATE !!!
# EXCELLENT COMMUNICATION SKILLS
# CA drop outs are welcomed!!!
# NO FRESHERS ALLOWED
# ANYONE PURSUING COLLEGE DON'T APPLY
Roles and responsibilities-
- Analyze client financials, business models, and cash flows to determine optimal debt solutions.
- Develop tailored debt structures that align with client needs and market conditions.
- Conduct risk assessments and prepare feasibility reports to support lending decisions.Collaborate with clients to gather necessary financial documentation and understand funding requirements.
- Advise clients on suitable funding options, such as term loans, working capital finance, or structured finance products.
- Act as a liaison between clients and lenders to ensure smooth communication and process execution.
- Identify and establish relationships with banks, NBFCs, and other financial institutions.
- Negotiate loan terms, interest rates, and other conditions on behalf of clients to secure favorable terms.
- Manage the end-to-end loan application process, from initial submission to final disbursement.
- Oversee the preparation and review of financial models, business plans, and funding proposals.
- Ensure all documentation is accurate, complete, and compliant with regulatory and lender requirements.
- Monitor and address compliance risks during the funding process.
- Research trends in debt markets, interest rates, and regulatory changes to advise clients and the team.
- Develop strategies to position Terkar Capital as a leader in debt funding services.
- Provide insights into new debt products and innovative funding solutions.
- Track the progress of debt funding projects and ensure deadlines are met.
- Analyze the financial impact of debt funding solutions for clients and prepare performance reports.
- Provide feedback to the operations team to streamline funding processes.
- Build and maintain relationships with lenders, investors, and regulatory bodies.
- Coordinate with cross-functional teams, such as credit analysts and legal advisors, to ensure project success.
- Present funding proposals and progress updates to senior management and external stakeholders.
- Lead a team of analysts in conducting due diligence, financial analysis, and proposal preparation.
- Review and validate work done by junior team members to ensure quality and accuracy.
- Mentor and train team members to enhance their understanding of debt funding operations.
- Leverage financial tools and software to improve efficiency in analysis and reporting.
- Recommend and implement process improvements to enhance the debt funding lifecycle.
Education-
1. Basic B.Com, M.com / Finance / BBA/ MBA Finance knowledge is must with 2+ years of experience in CA firm / Accountiing firm
2. Excellent communication Skills
3. Excellent technicals skills
4. Keen to learn
5. Should be resposible in all aspects along, sense of maturity and responsibility is must.
6. PLEASE CFA/ CS/ ACCS/ CA LEVEL- APPERARING/ WILL APPERAR/ APPEARED - DON'T APPLY
7. ALREADY WORKED IN BANKS - DON'T APPLY
SALARY WILL BE BASED ON INTERVIEW - BUT NOT UNDER PAID !!!
Schedule:
- Day shift
- Fixed shift
Supplemental Pay:
- Joining bonus
- Performance bonus
Ability to commute/relocate:
- Erandwane, Pune, Maharashtra: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
- Comfortable in Monday to Saturday - 9 AM to 7 PM working ????
- Have You read the complete Job description ???? If not, please read again !!!
- Can you join immediately?? Or please tell your notice period??
Experience:
- total work: 2 years (Required)
Language:
- English (Required)
Work Location: In person
Expected Start Date: Immediately
PLEASE GO THROUGH THE WEBSITE- www.terkarcapital.com
AngularJS (1.x)
Angular (2+)
React.js
NodeJS (Node.js)-Work with other company's leaders to design and drive the plan for company's vision.
-Recruit great engineers, in collaboration with company's recruiting team.
-Develop engineers on the team, helping them advance in their careers.
-Empower the engineering team to achieve a high level of technical productivity, reliability and
simplicity.
-Contribute to engineering-wide initiatives as a member of company's engineering management team.
Requirements:
-Bachelor's degree in Computer Science or related technical discipline (Tier I colleges preferable).
-A track record of leading productive engineering teams.
-Successfully recruited great people to your teams.
-The ability to thrive on a high level of autonomy and responsibility.
-The desire to encourage a healthy work environment that's both supportive and challenging.
-A genuine excitement to help engineers develop new skills and advance in their careers.
-Enough technical sense to ask engineers good questions about architecture and product decisions.
-7+ years of relevant engineering and hands-on technical management experience.
-Previous experience at good tech startups/product companies.
-Strong hands-on experience in full stack development and architecture using NodeJS, MVC,
microservices, UI & UX (React), ORM tool (Sequelize), CICD tools (Git, Jenkins, AWS).
-Excellent knowledge of RDBMS, SQL, NoSQL, Cache, Linux based systems.
Data Science
Machine Learning (ML)
Amazon Web Services (AWS)Job Location: Chennai
Job Summary
The Engineering team is seeking a Data Architect. As a Data Architect, you will drive a
Data Architecture strategy across various Data Lake platforms. You will help develop
reference architecture and roadmaps to build highly available, scalable and distributed
data platforms using cloud based solutions to process high volume, high velocity and
wide variety of structured and unstructured data. This role is also responsible for driving
innovation, prototyping, and recommending solutions. Above all, you will influence how
users interact with Conde Nast’s industry-leading journalism.
Primary Responsibilities
Data Architect is responsible for
• Demonstrated technology and personal leadership experience in architecting,
designing, and building highly scalable solutions and products.
• Enterprise scale expertise in data management best practices such as data integration,
data security, data warehousing, metadata management and data quality.
• Extensive knowledge and experience in architecting modern data integration
frameworks, highly scalable distributed systems using open source and emerging data
architecture designs/patterns.
• Experience building external cloud (e.g. GCP, AWS) data applications and capabilities is
highly desirable.
• Expert ability to evaluate, prototype and recommend data solutions and vendor
technologies and platforms.
• Proven experience in relational, NoSQL, ELT/ETL technologies and in-memory
databases.
• Experience with DevOps, Continuous Integration and Continuous Delivery technologies
is desirable.
• This role requires 15+ years of data solution architecture, design and development
delivery experience.
• Solid experience in Agile methodologies (Kanban and SCRUM)
Required Skills
• Very Strong Experience in building Large Scale High Performance Data Platforms.
• Passionate about technology and delivering solutions for difficult and intricate
problems. Current on Relational Databases and No sql databases on cloud.
• Proven leadership skills, demonstrated ability to mentor, influence and partner with
cross teams to deliver scalable robust solutions..
• Mastery of relational database, NoSQL, ETL (such as Informatica, Datastage etc) /ELT
and data integration technologies.
• Experience in any one of Object Oriented Programming (Java, Scala, Python) and
Spark.
• Creative view of markets and technologies combined with a passion to create the
future.
• Knowledge on cloud based Distributed/Hybrid data-warehousing solutions and Data
Lake knowledge is mandate.
• Good understanding of emerging technologies and its applications.
• Understanding of code versioning tools such as GitHub, SVN, CVS etc.
• Understanding of Hadoop Architecture and Hive SQL
• Knowledge in any one of the workflow orchestration
• Understanding of Agile framework and delivery
•
Preferred Skills:
● Experience in AWS and EMR would be a plus
● Exposure in Workflow Orchestration like Airflow is a plus
● Exposure in any one of the NoSQL database would be a plus
● Experience in Databricks along with PySpark/Spark SQL would be a plus
● Experience with the Digital Media and Publishing domain would be a
plus
● Understanding of Digital web events, ad streams, context models
About Condé Nast
CONDÉ NAST INDIA (DATA)
Over the years, Condé Nast successfully expanded and diversified into digital, TV, and social
platforms - in other words, a staggering amount of user data. Condé Nast made the right
move to invest heavily in understanding this data and formed a whole new Data team
entirely dedicated to data processing, engineering, analytics, and visualization. This team
helps drive engagement, fuel process innovation, further content enrichment, and increase
market revenue. The Data team aimed to create a company culture where data was the
common language and facilitate an environment where insights shared in real-time could
improve performance.
The Global Data team operates out of Los Angeles, New York, Chennai, and London. The
team at Condé Nast Chennai works extensively with data to amplify its brands' digital
capabilities and boost online revenue. We are broadly divided into four groups, Data
Intelligence, Data Engineering, Data Science, and Operations (including Product and
Marketing Ops, Client Services) along with Data Strategy and monetization. The teams built
capabilities and products to create data-driven solutions for better audience engagement.
What we look forward to:
We want to welcome bright, new minds into our midst and work together to create diverse
forms of self-expression. At Condé Nast, we encourage the imaginative and celebrate the
extraordinary. We are a media company for the future, with a remarkable past. We are
Condé Nast, and It Starts Here.
Google AnalyticsJob Title : Digital Marketing Specialist
About Storytech:
We're a digital product agency in Hyderabad that designs and develops extraordinary experiences for mobile and other platforms. We work with exceptional entrepreneurs and brands. We don't just build apps. We create the kind of apps that people use, every day. We have the experience and the knowledge required to get there.
Description:
We are looking for a qualified Digital Media Executive to join our marketing team.The Digital Marketing Expert’s role is to design, create, and deliver marketing programs to support expansion and growth of the company products. If you know how to creatively handle various online marketing tools, like websites, podcasts and blogs, this position is for you. You will work with different teams to coordinate our marketing, advertising and promotional activities.
Ultimately, you should be able to promote our company and increase client engagement.
Roles and Responsibilities:
- Conceptualize, build and execute innovative, multi-channel marketing campaigns that both project Workruit's brand and effectively drive user acquisition.
- Pull daily reports on ad performance, make adjustments to ensure ROI is hitting goals
- Core experience in Google AdWords, Facebook Ads, LinkedIn Marketing
- Create and traffic ads daily on all media channels to ensure user acquisition by optimizing ROI regularly
- Take complete ownership on end to end digital advertising campaigns and growth
- Responsible for overseeing marketing initiatives within the company. Works to develop areas such as sales management, product development, channel management, marketing communications, including advertising and promotions, pricing, market research, and customer service.
- Raise brand awareness outside our core audience of young professionals to include smaller markets and an older, more focused-oriented audience.
- Develop and execute a marketing plan to promote Workruit for job seekers and companies
- Be responsible for demos, product flows & market analysis
About the candidate:
- Self-starter who thrives in a start-up and fast-paced environment Understanding of the online advertising industry and social media
- 3+ years’ experience in paid digital advertising
- Great communication skills and time management skills
Required Technical Skills:
- App Marketing
- Performance Marketing
- Social Media Marketing
- Facebook Advertising
- LinkedIn Marketing
- Google Analytics
- Campaign Strategy
- Project Management
- Marketing Automation
- Email and SMS Marketing
- Content Marketing
- Design Skills
- Creativity
- Strong Communication Skills
CC++MINIMUM QUALIFICATIONS, Roles and responsibilties:
- BS/MS in Computer Engineering or related technology field
- 10+ Years of Experience in Software Development
- Experience in writing code for embedded systems, Proficient in C/C++ coding and intel DPDK
- Understanding of network interface drivers
- Experience with VMware, AWS, MSAzure, Google Cloud Platform.
- Knowledge of micro services and containerization
- Experience in building Networking Security Products
- Knowledge of Networking, TCP/IP Protocol Suite
- Design, code embedded features/solutions for the ShieldX Product
- Design write, extend and troubleshoot datapath code for switching, routing, NAT, TCP and TLS
- Work closely with other development , Product and Test Teams
- BS/MS in Computer Engineering or related technology field
- Excellent communication and Team player skills
- Should be a self-starter and be able to adopt to dynamic fast-paced environment.
- Able to work 40 hours a week
MongoDB
ExpressAngular (2+)NodeJS (Node.js)
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon