
Main Responsibilities:
• Logging all relevant incident/service request details, allocating categorization and prioritization codes.
• Providing first-line investigation and diagnosis using approved tools, systems and procedures.
• Resolving/fulfilling incidents/service requests that are in scope.
• Technical Escalations - escalating incidents/service requests that cannot be resolved/fulfilled within agreed timescales or are out of Service Desk/1st Line scope, to the next level technical team which may include 3rd Parties or other non-Assurance functions.
• Engaging and arranging external technical and non-technical support where hands and eyes support are required on-site.
• Following-up with external technical and non-technical support organizations including 3rd parties until incident/request resolution/fulfilment.
• Managerial Escalations – escalating incidents/service requests that are at risk of failing or have failed agreed SLAs/OLAs, or that are out of scope, which may include 3rd Parties or internal roles (e.g. Service Manager, Account Manager).
• Keeping customers informed of progress.
• Owning incidents/requests from ticket creation to resolution/fulfilment/closure.
• Closing all resolved/fulfilled incidents/requests and other queries. • Communication with customers – keeping them informed of incident/request progress, notifying them of impending changes or agreed outages, etc.
• Ensure the Configuration Management System (CMS) is maintained/updated.
• Maintain an exceptional level of customer service during any engagements with Customers/3rd Parties/Internal Teams.
• Ensure communication at all times is clear, concise, meaningful, professional and efficient.
• Provide feedback to appropriate Line Manager on how the Service Desk (Tier 1 and Escalation Management) and supporting functions can improve.
• Identify need for Problem Management for reoccurring Incidents/Events.
• Understanding of and familiarity with Customers’ services and solutions.
• Compliance with Service Operations processes (Event Management, Incident Management, Request Fulfilment, Change Management, and Problem Management) and associated metrics (SLAs/OLAs/KPIs/other metrics).
• Actively participate as required in meetings (customer, 3rd party, internal).
• Conducting customer satisfaction call backs/surveys as agreed. • Coach/guide Junior staff and new starters.
• Act as delegate for Senior staff.
• Act as technical escalation gate for Junior staff. • Higher First Line Fix/Right First Time than Junior staff.
Experience
• 12+ x months experience in Customer Service/Contact Centre/Help Desk/Service Desk role (must).
• 12+ x months in a process driven organization (must).
• Experience working in a multi-cultural/international environment (desirable).
• Experience in fault diagnosis/troubleshooting and fulfilling requests (must).

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Key Responsibilities:
- Design, develop, and execute automated test scripts for trading applications.
- Work with product owners and business analysts to understand and write the acceptance test cases.
- Collaborate with developers, product managers, and other stakeholders to understand requirements and create test plans.
- Perform regression, performance, and end to end testing to ensure software reliability.
- Identify, document, and track defects using appropriate tools and methodologies.
- Maintain and enhance existing test automation frameworks for both frontend and backend.
- Report on coverage, functionality, defect aging, closure reports to the stakeholders so that they know the stability of releases.
- Integrate automation cases into CI/CD pipelines
Qualifications:
- Bachelor’s degree in Computer Science, Engineering, or a related field.
- Proven 5+ Years experience in automation testing for web and backend applications.
- Strong knowledge of testing frameworks (e.g., Selenium, Cypress, JUnit, TestNG, Playwright).
- Experience with API testing tools (e.g., Postman, SoapUI, RestAssured).
- Familiarity with programming languages such as Java, Python, or JavaScript.
- Understanding of basic SQL queries to validate data in the databases
- Understanding of CI/CD processes and tools (e.g., Jenkins, GitLab CI).
- Strong analytical and problem-solving skills.
- Excellent communication and teamwork abilities.
- Prior experience with trading applications or core financial services related applications is a big plus
We are seeking a Social Media Manager to develop and execute social media strategies that enhance brand visibility, engagement, and growth. The ideal candidate will have a deep understanding of social media platforms, content creation, analytics, and audience engagement. You will be responsible for crafting compelling content, managing social media accounts, and driving community growth.
Key Responsibilities:
- Develop and implement social media strategies to increase brand awareness and engagement.
- Manage and maintain social media accounts (Instagram, Facebook, LinkedIn, Twitter, TikTok, etc.).
- Create and schedule engaging content, including posts, videos, and graphics.
- Monitor social media trends, competitor activities, and audience preferences.
- Respond to comments, messages, and interactions to foster community engagement.
- Collaborate with designers, content creators, and marketing teams to produce high-quality content.
- Analyze performance metrics using tools like Meta Business Suite, Google Analytics, and other social media analytics tools.
- Run paid social media campaigns and optimize them for reach and conversion.
- Stay updated with the latest social media trends, algorithm changes, and best practices.
- Develop reports and insights to improve social media strategies.
MUST HAVE SKILLS
1. Minimum 5 +years of experience in.Net, MVC, and Web API.c#.
2. Minimum 2-3 years of experience in Angular 5, Angular6+.
3. Very good communication skills.
4. Experience with RESTful APIs to connect other backend services.
5. Should have developed more than 2 applications.
6. CI/CD, GIT
7. Good with Threading
8. Experience with performance improvement of applications.
Greetings from PIXEL WEB SOLUTIONS....!!!
Pixel Web Solutions is a global Web / IT Servicing Company with a strong team of technical and professional expertise. We believe in Innovative Solutions that turn the business idea into achievable goals. We work on a wide array of technologies that can provide sustainable and long-term business solutions. With more than 9+ Yrs of experience in global IT markets, we have curved ourselves to adapt to leading & cutting-edge technologies.
Job Description
- Must be proficient in PHP, Codeigniter/ Laravel, MySQL, AJAX, JS, J QUERY.
- Excellent Coding standards and organizational programming skills,
- Good exposure in Backend Features
- Must be a good communicator and well-organizer
- Analyzing client's requirements and providing them solutions as per their needs
- Must be a good team player and an independent thinker
- Must have dedication and commitment toward work
POSITION NAME: PHP Developer
EXPERIENCE: 1 – 5 years
SALARY: As per Market Standard
LOCATION: Madurai
QUALIFICATION: Any Degree
Note: Looking for In and around Madurai candidates only
Contact : 81-22-33-51-32 / 80-98-22-23-30 (Call / whatsapp) / 04-52-43-65-40-9
You will be responsible to develop product road map and go-to-marketstrategy for new epay products and service.
Key Responsibilities:
• Design & execute Euronet Prepaid Card Product & GTM strategy
• Design and execute Product roadmap for Government Payments, Mutual Funds, Credit Card Bill Payments and other TSP roles that Euronet can play in the market
• Work with Sales teams on new business opportunities evaluation, solutioning and implementation
• Validate product propositions, their value to end clients and cost/pricing impacts
• Work closely with engineering team on the technology development and deployment
• Contribute to both qualitative and quantitative market research as to validate trends and recommend functionality enhancements
• Manage complete product lifecycle, including strategy, conceptualisation, user research, feature requirements, user interface, prototyping, underwriting, execution and Go-to-Market
• Create new offerings by demonstrating cohesive end-to-end thinking and collaborate with cross functional teams to define the work required to successfully deliver and realize a winning product offering
• Determine current and future product needs through own expertise and market knowledge, competitive product benchmarking, feedback from clients, epay sales team and other internal functions
• Be the expert for a complete product solutions space by thoroughly knowing the product functionality, constraints, business process, value, customer profile and industry domain (across core processes), how it’s used, and where it meets or fails to meet customer needs, helps teams solve problems through problem domain expertise
• Track interesting trends on emerging product offerings that are relevant to business
• Liaise with internal marketing team for promotion of products/services
• Support epay sales teams in preparing their sales forecasts based on the product development roadmap and enablement strategy
• Liaise with epay finance team in business case profitability analysis
• Prepare and present business reviews to the Executive Leadership of Euronet
Company Overview:
Rakuten, Inc. (TSE's first section: 4755) is the largest ecommerce company in Japan, and third largest eCommerce marketplace company worldwide. Rakuten provides a variety of consumer and business-focused services including e-commerce, e-reading, travel, banking, securities, credit card, e-money, portal and media, online marketing and professional sports. The company is expanding globally and currently has operations throughout Asia, Western Europe, and the Americas. Founded in 1997, Rakuten is headquartered in Tokyo, with over 17,000 employees and partner staff worldwide. Rakuten's 2018 revenues were 1101.48 billions yen. -In Japanese, Rakuten stands for ‘optimism.’ -It means we believe in the future. -It’s an understanding that, with the right mind-set, -we can make the future better by what we do today. Today, our 70+ businesses span e-commerce, digital content, communications and FinTech, bringing the joy of discovery to more than 1.2 billion members across the world.
Website : https://www.rakuten.com/">https://www.rakuten.com/
Crunchbase : https://www.crunchbase.com/organization/rakuten">Rakuten has raised a total of https://www.crunchbase.com/search/funding_rounds/field/organizations/funding_total/rakuten">$42.4M in funding over https://www.crunchbase.com/search/funding_rounds/field/organizations/num_funding_rounds/rakuten">2 rounds
Companysize : 10,001 + Employees
Founded : 1997
Headquarters : Tokyo, Japan
Work location : Bangalore (M.G.Road)
Please find below Job Description.
Role Description – Data Engineer for AN group (Location - India)
Key responsibilities include:
We are looking for engineering candidate in our Autonomous Networking Team. The ideal candidate must have following abilities –
- Hands- on experience in big data computation technologies (at least one and potentially several of the following: Spark and Spark Streaming, Hadoop, Storm, Kafka Streaming, Flink, etc)
- Familiar with other related big data technologies, such as big data storage technologies (e.g., Phoenix/HBase, Redshift, Presto/Athena, Hive, Spark SQL, BigTable, BigQuery, Clickhouse, etc), messaging layer (Kafka, Kinesis, etc), Cloud and container- based deployments (Docker, Kubernetes etc), Scala, Akka, SocketIO, ElasticSearch, RabbitMQ, Redis, Couchbase, JAVA, Go lang.
- Partner with product management and delivery teams to align and prioritize current and future new product development initiatives in support of our business objectives
- Work with cross functional engineering teams including QA, Platform Delivery and DevOps
- Evaluate current state solutions to identify areas to improve standards, simplify, and enhance functionality and/or transition to effective solutions to improve supportability and time to market
- Not afraid of refactoring existing system and guiding the team about same.
- Experience with Event driven Architecture, Complex Event Processing
- Extensive experience building and owning large- scale distributed backend systems.

Role will determine the process and strategy to be used in software design at a project level (Agile, top-down, bottom up, stepwise refinement, use of patterns and pattern languages, iterative and incremental processes etc.) and has a deep Understanding of the software development lifecycle and has knowledge of the overall application development space combined with understanding of the business and domain. Role will Identify risks across the project life-cycle and conceive mitigation strategies, will drive AGILE practices and frameworks within the organization and creating visibility for the same and guide the teams in application of AGILE frameworks, will resolve problems and identify opportunities for improvements within AGILE. Will design and fine-tune DB solutions and will oversee performance tuning. Role will work with Configuration Management tools to enforce CM practices and processes. Role is required to help define and adhere to the QA standards and will work with a deep understanding of performance bottlenecks, production infrastructure, interfaces and dependencies of the product and Measure program performance against target and publish dashboards to leadership. Role is also responsible for Analyzing scope change requests to make informed decision on resourcing, cost and time estimation and effectively managing all escalations in-line with organization norms.
Director-Software Operations is also responsible for attracting and retaining top talent in the organization. Will use the “People first” approach in the decision making and helps the organization in the people engagement journey. Role is responsible for aligning the organizational objectives to the team objective, derive goals for individuals and ensure a fair, transparent, inclusive workplace culture. Will nurture teams through different situations, be responsible for the individual development plans and performance metrics.
Competencies:
- Anticipates stakeholder’s stated / unstated needs; suggests specific changes in processes to improve the company’s responsiveness and deliver superior stakeholder experience
- Builds and nurtures long-term, mutually profitable stakeholder partnerships. Builds a say in stakeholder decisions by establishing strong credibility and offering a superior end-to-end experience
- Builds and promotes systems / practices for effective capture, dissemination and management of knowledge at a Business Unit level
- Understands competitive global business environment and builds comfort with VUCA conditions, provides clarity to the team to act quickly and with precision on implicit and explicit stakeholder needs
- Focuses on continuous improvement through constant assessment of existing procedures, Selects and cross-fertilizes ideas across teams within the Business Units
- Drives collective accountability through appropriate actions (involving employees in goal-setting and ongoing communication
- Adapts management style to different situations and provides calmness and consistency to the team during stressful situations, serves as an advisor, providing guidance to multiple teams on contribution to key organizational decisions such that employee concerns are addressed.
- Drives synergy and cooperation across different stakeholders, to catalyze critical decision making, to work towards common organizational goal. Continuously owns and exceeds challenging targets; Drives team to consistently exceed past performance
- Encourages people to work outside of their comfort zone and creates the right conditions for them to demonstrate new competencies, Provides regular feedback in a constructive manner
- Develops and uses systems to organize and keep track of performance across the function, identifies areas to refocus team efforts and improve performance and quality while managing
- Shows respect for differences and draws upon different ideas in the business unit to enhance business performance, takes effort to create an open environment for team to voice views and capitalizes by leveraging synergies across teams.
Technical Skills:
- Should have prior experience in design, develop and maintaining .Net based web applications within all phases of the Software Development Life Cycle (SDLC)
- Should have worked on complex, multi-tiered architectural applications
- Strong experience in business understanding, requirement gathering and project scoping.
- Should have Experience of Object Oriented programming practices (SOLID principles, Design pattern)
- Should have prior experience in handling a large team of developers, testers, database developers and architects
- Should have experience in Feasibility Analysis - Technical feasibility (Study of proposed application, performance expected, application function, benefits), Financial feasibility (costs incurred, milestone timelines), Operational feasibility (does the application meet the need or solve the problem, will users be able to adapt to the application)
- Should have experience with the process of choosing from the design patterns and platforms and should be able to convey the merits and demerits of these to the team
- Should be well versed with the security frameworks, assessing vulnerabilities, Secured Code, SSL/Non SSL, Vulnerability tests amongst the areas being proficient at.
- Should have prior experience working with agile teams and alternative programming approaches like either of ADM/Scrum or Xtreme programming, KanBan or Re-factoring
- Experience in creating project charter for the project to clearly list out project objectives, duration, milestones, etc.
- Should have lead a team of Application and database developers and is competent to train/assist them on all their Technical requirements that come up as part of their day to day assignments
- Experience in developing web application with C#, MVC 5, ASP.Net, Web API
- Sound working experience in any one of the JS frameworks including advanced JS frameworks for web comprising of Angular, React, Backbone.
- Hands on HTML/5, CSS, Advance jQuery & JavaScript and advance knowledge of designing HTML pages with JQuery.
- Prior experience of bootstrap for managing highly dynamic & scalable browser-based UI.
- Hands on experience in writing high performance SQL queries, in SQL Server 2014/ 2016 or MYSQL will be preferred.
- Should be proficient at Cloud concepts & guiding principles - Various cloud solution like AWS, AZURE, OPENSHIFT, Pivotal Cloud Foundry, Google etc. and their key features, advantages and disadvantages
- Should be proficient at T-SQL programming and development
- Identify production and non-production application issues and assist team with optimal solution.
- Supporting creation of thought leadership (POVs, research papers) in the field of programming
- Identify opportunities to fine-tune and optimize applications of .Net developed projects, including periodic code review.
- Should have worked with Gantt charts or similar planning tools and should have prior experience in reporting/MIS
- Should Contribute to the development of new techniques and plans within area of expertise.
Educational Qualification and Experience:
- Minimum of 15 years of formal education - Graduate / Post Graduate in Computer Science / Information Technology.
- Professional work experience of 15 to 20 years including 5 to 7 years in a leadership role.
About us
Sigma Infosolutions is a global IT & Product Engineering Services company. It's headquartered in Irvine, CA with offices in Bangalore & Ahmedabad in India. Sigma is an ISO 9001: 2008 & ISO 27001: 2013 certified company with a team of 300+ passionate professionals.
It's clients include several innovative product start-ups to billion dollar revenue companies. Sigma has demonstrated a significant year on year growth for the last 13+ years and the growth is largely attributed to our commitment to quality, customer delight and ability to attract & retain top-notch talent.
Sigma's Primary Business is into Ecommerce and Fintech Platforms and we have more than a decade of experience of delivering to the e-commerce industry. Sigma deploys Magento to deliver end-to-end services for a global eCommerce clientele. We are a Registered Magento Solution Partner with a Presence in US and India. We have been working on Cloud, Magento Platform and certified Enterprise Magento Partner since 2008 and 2010 respectively.
Sigma has served more than 150+ Magento based online shops.
Job Description:
Looking for : Magento Developers, Lead, Architect and E-commerce Specialist
Job Location : Bangalore and Ahmedabad(now WHF due to covid19)
Employment : Permanent
Experience: 2 to 15 Years.
Must have good experience in Magento2.
The Detailed JD will be shared after receiving your application.
Benefits: Decent Annual Hike(YoY), relocation bonus, referral bonus, M2 certification bonus, QA awards with monetary benefits.
Interested applicants, please send your resume
We are looking for a full‐time Senior .Net Full Stack Developer working on a new enterprise resource planning
application development as well as ongoing support for the application that is already in the production. The
successful candidate will join the existing development and support team. As an experienced .Net Developer, you
will work with a fast‐paced development team within an agile development framework.
Key Responsibilities
The primary objective is the implementation of a new ERP application
Development of framework based on C# and .Net Core with Core, Data, Services, UI Framework, Admin,
Web and Windows layers
Provide TDD methodology and Unit testing for developed functionality
Design and development of Conceptual/Logical/Physical Data Models
Ensuring entire stack is designed and built for speed and scalability
Equally proficient in back end and front end/UX design
Prototype new features for rapid releases
Be actively involved in product and architecture decisions
Collaborate with other developers and participate in peer code reviews to ensure the technical solution
meets business requirements/needs
Research new technology, tools, and methods to increase software efficiency
Diagnose and fix bugs
Provide on‐going support (debugging, issue resolution, data migration) for the current version of IBIS
application in production
Implement and support EDI initiatives
Conduct, support and trouble shoot data migration
Configure and support Azure Cloud Computing Service
Enthusiastic about learning, working within, and architecting high impact products.
Strong verbal and written communication skills
Desire to help grow our business with your technical skills
Perform other tasks as necessary and requested by management
Mentor junior developers on development best practices
Programming - C#, T‐SQL, JavaScript, LINQ
Markup Languages - HTML5, XML, JSON
Frameworks - JQuery, Bootstrap, .NET Core, Security,ASP.NET Core MVC
send resume to poojitha.k at championsmail dot com
Database Server - SQL Server
Technologies - .NET Core, ASP.NET Core, ASP.NET Core MVC, REST, Entity Framework Core, LINQ, AJAX, Razor Pages, Rest APIs
BI - SSRS
IDE - Visual Studio 2019
UML - Rational Rose, Visio
Source Code Control - GitHub
OS - Windows
Back End - SQL Server, IIS, VirtualBox, Windows Server,Testing MS Unit, NUnit, xUnit, QUnit
Debugging - Fiddler, Postman
Cloud - Azure (App Service, SQL Databases)
Electronic Data Communication - EDI








