Main Responsibilities:
• Logging all relevant incident/service request details, allocating categorization and prioritization codes.
• Providing first-line investigation and diagnosis using approved tools, systems and procedures.
• Resolving/fulfilling incidents/service requests that are in scope.
• Technical Escalations - escalating incidents/service requests that cannot be resolved/fulfilled within agreed timescales or are out of Service Desk/1st Line scope, to the next level technical team which may include 3rd Parties or other non-Assurance functions.
• Engaging and arranging external technical and non-technical support where hands and eyes support are required on-site.
• Following-up with external technical and non-technical support organizations including 3rd parties until incident/request resolution/fulfilment.
• Managerial Escalations – escalating incidents/service requests that are at risk of failing or have failed agreed SLAs/OLAs, or that are out of scope, which may include 3rd Parties or internal roles (e.g. Service Manager, Account Manager).
• Keeping customers informed of progress.
• Owning incidents/requests from ticket creation to resolution/fulfilment/closure.
• Closing all resolved/fulfilled incidents/requests and other queries. • Communication with customers – keeping them informed of incident/request progress, notifying them of impending changes or agreed outages, etc.
• Ensure the Configuration Management System (CMS) is maintained/updated.
• Maintain an exceptional level of customer service during any engagements with Customers/3rd Parties/Internal Teams.
• Ensure communication at all times is clear, concise, meaningful, professional and efficient.
• Provide feedback to appropriate Line Manager on how the Service Desk (Tier 1 and Escalation Management) and supporting functions can improve.
• Identify need for Problem Management for reoccurring Incidents/Events.
• Understanding of and familiarity with Customers’ services and solutions.
• Compliance with Service Operations processes (Event Management, Incident Management, Request Fulfilment, Change Management, and Problem Management) and associated metrics (SLAs/OLAs/KPIs/other metrics).
• Actively participate as required in meetings (customer, 3rd party, internal).
• Conducting customer satisfaction call backs/surveys as agreed. • Coach/guide Junior staff and new starters.
• Act as delegate for Senior staff.
• Act as technical escalation gate for Junior staff. • Higher First Line Fix/Right First Time than Junior staff.
Experience
• 12+ x months experience in Customer Service/Contact Centre/Help Desk/Service Desk role (must).
• 12+ x months in a process driven organization (must).
• Experience working in a multi-cultural/international environment (desirable).
• Experience in fault diagnosis/troubleshooting and fulfilling requests (must).
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Job Description:
We are looking for a PHP Laravel Developer to join our agile team of professionals.
Apply now for the role of a Laravel Developer at CodeBuddy that is opening doors for skilled, energetic developers looking for challenging roles.
If you are passionate about technology, constantly seeking to learn and improve your skill set,create multiple layers of applications while working cross-functionally across different infrastructures.
You would fit perfectly if you love problem-solving, design, and creating
quality offerings.
Technical Competency:
● Proven Experience using PHP framework Laravel
● Experience in Web Application Development using PHP/MySQL
● Good knowledge of HTML5, CSS3, jQuery,JSON, JavaScript and Bootstrap framework.
● Must have strong object-oriented PHP programming skills
● Writing server-side web application logic, back-end components, connect the application with other web services & support the front-end developers.
● Understanding accessibility and security compliance.
● Experience in developing high-end web applications in Javascript Frameworks (AngularJS/ReactJS/VueJS) along with API building will be considered as an advantage but not necessary.
● Ability to perform UI/backend tests to optimize performance
● Must be proficient in the use of GIT
● A talent for effective problem solving and troubleshooting
Interpersonal skills:
● Must be comfortable working in a team and independently as and when required.
● Must be disciplined, proactive, and self-motivated.
● Needs to have problem-solving and analytical skills.
● Good to have previous experience of direct client interaction for project briefs and updates.
What You Need To Apply:
● Previous work experience as a Laravel developer for 1 year at least.
● Good experience with Javascript
● Self-motivated with the ability to work independently or jointly in a self-directed way.
● Demonstrated successful development of web or mobile-based applications
● Proven analytical and problem-solving capabilities
● Keen attention to detail
● Strong work ethic and desire to build industry-leading products
● Proactive instead of reactive
● Looking for ways to improve self and projects
About Company
Our client is one of India's finest luxury real estate brands. Renowned for leadership and excellence in real estate development, the prime focus is on planned development, creating value assets, and crafting lifestyle experiences through design and architecture.
Roles and Responsibilities
1.Developing visual concepts and ideas to conceptualize designs that meet client requirements and project objectives.
2.Create various design elements such as logos, illustrations, icons, typography, layouts, and other visual assets.Use of design software like Adobe Photoshop, Illustrator, or InDesign to create high-quality designs.
3.Work on visual identities for the company, designing logos, selecting color schemes, creating brand guidelines, and ensuring brand consistency across different platforms.
4.Create designs for both print and digital media. They design materials such as brochures, business cards, posters, packaging, websites, social media graphics, and other digital assets.
5.Collaborate with clients, marketing teams, copywriters, and other stakeholders to understand project requirements, provide design recommendations, and incorporate feedback.
6.Responsible for preparing design files for print or digital production. Candidate Should know file formats, color modes, and resolution requirements to ensure the quality and accuracy of the final output.
Competencies and Required Skills
1.Proficiency in design software -includes Adobe Photoshop, Illustrator, InDesign, Sketch, or other design tools.
2.Should have a good understanding of different typefaces, font pairings, and how to use typography to enhance the overall visual impact of their designs.
3.The ability to work well in a team, listen to feedback, and incorporate input from others is important for successful project execution.
4.The ability to create well-balanced layouts and compositions is essential. Ensure accuracy and consistency in their designs.
5.Strong communication skills are crucial for understanding project requirements, presenting design concepts, and incorporating feedback effectively.
6.Being able to manage time effectively, prioritize tasks, and work efficiently is essential for delivering projects on time. Should be adaptable and willing to learn new design trends, techniques, and tools to stay relevant and provide fresh design solutions.
Responsibilities:
• The ideal candidate must have experience as an end-to-end for both IT and Non-IT.
• Should have good technical knowledge.
• Responsible for end-to-end hiring: Sourcing, interviewing, salary negotiation, and closing
• Candidates for assigned requisitions.
• Must have good experience in hiring Candidates.
• Should have experience in using job portals (Naukri, LinkedIn, Monster, etc) and other
• open-source platforms and have a good pipeline of passive candidates.
• Ability to work independently and multi-task in a fast-paced environment.
• Ability to communicate effectively with candidates and hiring managers.
• Maintaining an internal database of candidates as per their skill sets.
• Excellent sourcing skills.
Qualifications:
• Proven experience as an HR recruiter.
• Proficiency in English.
• Familiarity with Applicant Tracking Systems and resume databases.
• Experience with sourcing techniques.
• Self-motivated with a results-driven approach.
Quality Assurance Engineer
GormalOne LLP. Mumbai IN
GormalOne is a social enterprise creating sustainable impact through farmer-centric projects. Our mission is to make dairy farming highly profitable, especially for the smallest farmers living in the most neglected geographies. We are an agri-tech enterprise driven by the use of robust and flexible technology to achieve our vision of safeguarding India’s “nutrition security”. We are passionate about making technology accessible and user-friendly for digitally naive rural users.
We are looking for a QA Engineer to assess software quality through manual and automated testing. You will be responsible for finding and reporting bugs and glitches. This QA Engineer will work with our team of talented engineers to design and build the next generation of our mobile applications. Android programming works closely with other app development and technical teams. If you are also competent in executing test cases and are passionate about quality, we’d like to meet you.
Location: Bangalore
Roles & Responsibilities
- Review and analyze system specifications.
- Collaborate with QA Lead to implement effective strategies and test plans.
- Work with cross-functional teams to ensure quality throughout the software development lifecycle
- Contribute to the design and architecture of high-quality, complex systems and software environments focusing on mobile development, automation, and quality aspects.
- Execute test cases/scripts/scenarios on schedule (Functional, Systems Integration, and Regression Testing), and open defects as needed.
- Design, build and execute automated tests.
- Identify regression testing needs and create and maintain an Automated Regression Suite.
- Work closely with architects to analyze the end-to-end scenarios, gather requirements, and design the test cases that need to be automated.
- Maintain automated scripts utilizing the existing framework, adhering to coding standards.
- Prepare and report test results and statistics.
- Participate in troubleshooting and drive root cause analysis and resolution.
- Follow the Scrum process, participate in Scrum ceremonies and follow the incremental delivery model.
Preferred Requirements
- At least 0.5 to 3 years of work experience in QA Testing. Internship experience can be considered. If not, proper training is required in manual testing and automation testing from a training school.
- Experience with IDE like XCode and Android Studio.
- Experience of Selenium WebDriver and Appium is preferred.
- Familiarity with JIRA, GIT, SQL, and databases.
- Familiarity with both Linux and Windows environments.
- Understanding of security fundamentals (e.g., authentication, cryptography) is desirable.
- Knowledge on the BDD framework or cucumber framework.
- Knowledge of API Testing tools such as SoapUI and Postman.
Kindly note: Salary shall be commensurate with Qualifications and experience
Visit us at - https://gormalone.com/">https://gormalone.com/ & https://www.nitara.co.in/">https://www.nitara.co.in/
We are seeking an experienced Business Central Techno-Functional Consultant with 4-8 years of relevant experience to join our team. As a Business Central Techno-Functional Consultant, you will be responsible for providing technical and functional expertise in the implementation, customization, and support of Microsoft Dynamics 365 Business Central (formerly known as NAV) solutions. You will work closely with clients to understand their business requirements, configure the system, and ensure successful deployment and user adoption.
Responsibilities:
- Collaborate with clients to gather business requirements and understand their processes, workflows, and pain points.
- Design and configure Microsoft Dynamics 365 Business Central solutions to meet client needs, ensuring alignment with best practices and industry standards.
- Provide technical expertise in customizing and extending the functionality of Business Central through extensions, integrations, and other development tools.
- Conduct system testing, troubleshooting, and issue resolution during implementation phases to ensure system functionality and data integrity.
- Assist in data migration and data integration activities, ensuring accurate and seamless transfer of data from legacy systems to Business Central.
- Collaborate with cross-functional teams, including developers, functional consultants, and project managers, to deliver successful projects within defined timelines and budgets.
- Conduct end-user training sessions and provide ongoing support and guidance to users post-implementation.
- Stay updated on the latest releases and features of Business Central and provide recommendations for system enhancements or upgrades.
- Contribute to the development and documentation of best practices, templates, and guidelines for Business Central implementations.
Requirements:
- Bachelor's degree in Computer Science, Information Technology, or a related field.
- Proven experience as a Techno-Functional Consultant working with Microsoft Dynamics 365 Business Central (formerly NAV) for a minimum of 4-8 years.
- Strong knowledge of Business Central functionality, including financials, supply chain management, manufacturing, and project management modules.
- Proficiency in developing extensions using AL language, C/SIDE, and C/AL programming.
- Experience with data migration and integration tools, such as RapidStart, SQL Server, or Power Platform.
- Familiarity with Azure, Power BI, and other Microsoft technologies related to Business Central is a plus.
- Excellent problem-solving and analytical skills, with the ability to translate business requirements into technical solutions.
- Strong communication and interpersonal skills to effectively interact with clients, stakeholders, and team members.
- Ability to work independently and as part of a team in a fast-paced environment, managing multiple priorities and deadlines.
- Relevant Microsoft certifications, such as Microsoft Certified: Dynamics 365 Business Central Functional Consultant Associate or Microsoft Certified: Dynamics 365 Business Central Developer Associate, are preferred.
If you are a motivated and skilled Techno-Functional Consultant with a passion for implementing and optimizing Business Central solutions, we would love to hear from you
Introducing Ineffable Communications, a visionary and avant-garde agency that transcends the ordinary, specializing in the art of amplifying emerging technologies, ideas, and lifestyles. With an unwavering commitment to crafting extraordinary futures, we orchestrate bespoke, captivating journeys for our esteemed clients through the realms of Branding, Creative Brilliance, Advertising Ingenuity, and Cutting-edge Marketing Strategies. Embracing the essence of innovation, we seamlessly blend our profound expertise with boundless creativity to unlock the untapped potential of brands.
Location: Ahmedabad, Gujarat
Responsibilities:
- Create visually appealing designs for print and digital marketing materials that align with brand standards and project goals
- Collaborate with cross-functional teams to understand project objectives, target audience, and messaging
- Manage multiple design projects simultaneously and deliver work on time
- Provide guidance and mentorship to junior designers to help them develop their skills and knowledge
- Stay up-to-date with industry trends, new design techniques, and software to continually improve skills
- Participate in brainstorming sessions to contribute to the creative direction of the company
Requirements:
- Bachelor's degree in Graphic Design, Visual Communication, or a related field
- 0-2 years of experience in graphic design with a strong portfolio showcasing design skills
- Proficiency in Adobe Creative Suite and other design software
- Strong understanding of branding and design strategy
- Excellent communication skills, both written and verbal
- Ability to work in a fast-paced environment and deliver high-quality work on time
- Strong attention to detail and the ability to provide and receive constructive feedback
Location Ahmedabad
WORK FROM OFFICE AND WORK FROM HOME JOB
IF INTERESTED THEN CALL/WHATSAPP ME ON ( SEVEN EIGHT FIVE NINE EIGHT EIGHTZERO TWO FOUR TWO )
The brand is associated with some of the major icons across categories and tie-ups with industries covering fashion, sports, and music, of course. The founders are Marketing grads, with vast experience in the consumer lifestyle products and other major brands. With their vigorous efforts toward quality and marketing, they have been able to strike a chord with major E-commerce brands and even consumers.
What you will do:
- Designing and building advanced applications for the iOS platform
- Collaborating with cross-functional teams to define, design, and ship new features
- Unit-test coding for robustness, including edge cases, usability, and general reliability
- Working on bug fixing and improving application performance
- Continuously discovering, evaluating and implementing new technologies to maximize development efficiency
Desired Candidate Profile
What you need to have:- Bachelor's degree in Computer Science or related technical discipline
- 3-6 years iOS app development experience
- Strong hands on experience in developing high performance mobile applications
- Strong analytical and problem solving skills
- Excellent oral and written communication skills
- Good logical sense, strong technical skills and the ability to learn new technologies quickly
- Expert with Swift (swift 4.0 & above) and Cocoa Touch
- Experience with iOS frameworks such as Core Data, Core Animation, etc.
- Experience with offline storage, threading, and performance tuning
- Must have experience in BLE and BT
- Familiarity with RESTful APIs to connect iOS applications to back-end services
- Understanding of Apples design principles and interface guidelines
- Experience with performance and memory tuning with tools such as Instruments and Shark
- Familiarity with cloud message APIs and push notifications
- Familiarity with the MVC and MVVM design patterns
- Knowledge of the open-source ecosystem and the libraries available for common tasks
- Experience building, testing and distributing native apps that consume RESTful services
- Hands-on coding, systems analysis, design, and delivery of projects assigned
- At least three native iPhone applications deployed in the marketplace
- Should have Knowledge in Apple Certificate/Profile creation and maintenance
- Knowledge in SDK integration into iOS app & Realm Database is an added advantage
- Proficient understanding of code versioning tools such as GIT
- Analyzes, designs, develops, codes and implements programs in one or more programming languages, for Web and Rich Internet Applications.
- Supports applications with an understanding of system integration, test planning, scripting, and troubleshooting.
- Assesses the health and performance of software applications and databases.
- Establishes, participates, and maintains relationships with business units, customers and subject matter experts in order to remain apprised of direction, project status, architectural and technology trends, risks, and functional/integration issues.
- Defines specifications and develop programs, modifies existing programs, prepares test data, and prepares functional specifications.
- Analyzes program and application performance using various programming languages, tools and techniques.
- Provides guidance to non-technical staff in using software and hardware systems most effectively and efficiently.
- Reviews project proposals, evaluates alternatives, provides estimates and makes recommendations.
- Designs and defines specifications for systems.
- Identifies potential process improvement areas and suggests options and recommends approaches
- Knowledgeable in software development and design pattern
- Swagger, Rabbit MQ, Kafka
- Good API skills technology such as Rest web service and Spring based technology
- Good knowledge on Container based application configurations and deployment preferred env. is OpenShift
- Experience on creating unit test using Junit
- Experience on markup language such as JSON and YML
- Experience on using quality and security scan tools such as Sonar, Fortify
- Experience on Agile methodology
- 7 -10 Years of experience in software development.
LOOKING FOR MARKETING/ BUSINESS DEVELOPENT / SALES EXECUTIVE.
MBA IS PREFERRED.
MINIMUM 3 - 4 YEARS OF EXPERIENCE IN RELEVANT PRODUCT LIKE STEEL TUBES AND PIPES MARKETING.
CAN WORK FROM ANY PART OF KARNATAKA