
Essential Duties & Responsibilities included but are not limited to:
• Handle Level 1 and Level 2 Telephony, some Network support, and
escalations from Level
• Technical support for phone systems (PBX on-prem and Cloud based), network issues (Internal and ISP), SIP issues etc.
• Understanding of Network Support for Switching, Wireless and routers
• Log tickets and assist end users with technical queries, or escalate to the appropriate team
• Deployment, implementation, and ongoing support of telephony
solutions/systems with assistance of onsite tech team
• Ability to trouble-shoot and partner with other teams remotely for
resolution
• Follow up on outstanding requests and ensure timely resolution
• Involvement in scoping replacement or implementation options for client proposals
Required Qualifications
• 3-5+ years working in a Help Desk or IT support environment
• 2-3+ years of phone system/PBX experience
• 2-3+ years of SIP experience
• 2-3+ years of Network troubleshooting experience for LAN/WAN
• Some desirable telephony qualifications or experience in any of the
following: Ericsson-LG Aria iPECS, 3CX, Avaya, Cisco Webex, Asterisk
(Training will be provided on major solutions that we use)
• Understanding of networking along with experience in any of the following: HPE Aruba, HPE, Cisco,, Meraki, Juniper, Cambium, Fortinet
• Excellent verbal and written skills to both customers and internal staff
• Proactively identify and resolve problems, using documented or
researched answers and providing resources to other IT staff and users
• Organizational and prioritization skills
• Demonstrated ability to quickly learn new job-related tasks
• Ability to work effectively in a team atmosphere as well as alone
depending on shift placement.
What do you need for this Role?
• We are seeking a mix of technical and competent help desk technicians who enjoy the technical challenges but can also provide the highest levels of customer service.
• This role would suit candidates who have a strong networking or telecom background and are looking to move their careers forward with a fast-growing company.
•You will be exposed to and trained in many new technologies that we and our customers use in their environments, which will help grow and develop your skills along with a supportive team around you.

Similar jobs
- Minimum of 5 years of experience working with SAP UI5, RAP, and ABAP.
- Strong expertise in developing SAP Fiori applications using SAP UI5, JavaScript, XML, and CSS.
- Proven experience with SAP's RESTful ABAP Programming (RAP) Model for developing modern applications.
- In-depth knowledge of ABAP, including Object-Oriented ABAP (OOABAP) and experience with advanced ABAP features like BAPIs, BADIs, IDocs, and enhancement frameworks.
- Familiarity with SAP Fiori design principles and guidelines, and experience in implementing Fiori apps.
- Design and develop user-friendly, responsive Fiori applications using SAP UI5 based on business requirements.
- Build and maintain SAP applications using the RESTful ABAP Programming Model (RAP), ensuring optimal performance and scalability.
- Develop and maintain ABAP programs, reports, interfaces, and enhancements to meet business requirements and integrate them with SAP UI5 applications.
- Customize SAP applications and configure the system to fit the specific needs of the client, focusing on SAP Fiori apps and backend logic.
- Work closely with functional consultants, architects, and business analysts to ensure alignment with the business goals and technical architecture.
- Provide ongoing support and troubleshooting for SAP UI5 applications, RAP-based services, and ABAP programs.
- Identify and resolve performance bottlenecks in both frontend and backend components.
- Experience with SAP Gateway services, OData services, and integrating them into SAP UI5 applications.
- Understanding of SAP HANA and SQL for backend database integration and performance tuning.
- Strong analytical and troubleshooting skills with the ability to debug both frontend and backend systems.
- Excellent communication, collaboration, and team-working skills.

Looking for Immediate joiners Bangalore location(3-9years)
Key responsibilities:
- Understand all requirements, Design, Develop and implement features, complying with engineering and regulatory standards and procedures for charging stations.
- Create multiple concepts, evaluate, and implement the optimal one.
- Develop and maintain product’s design integrity with good knowledge of software system architecture and design.
- Apply problem-solving techniques and guide team towards arriving at solutions.
- Work with cross functional team from Concept prototyping to Launch & thereafter.
- Guide team towards creation and handling of all design and development related processes and documents like, defining requirements, high level design, low level design, DFMEA, DF’X’, Interface sign off, RCA, etc.
Key requirements
- A Bachelor/ master’s degree in E&E/ECE engineering from premier institute
- 5 years+ product development experience on Linux based systems, with full lifecycle experience for atleast 2 industry deployed products.
- Software Design and Architecture experience on Linux platforms
- Interfacing with SaaS via network or REST APIs
- Knowledge of CAN, RS485/Modbus protocols, Kafka, Distributed Messaging
- C++ with STL, Linux system programming, scripting, network/sockets programming, strong in UDP/TCP networking, libcurl + HTTP(s)
- Knowledge of Bluetooth/BLE, Elastic Search + Logstash, Java performance tuning
- Knowledge of security-based Threat Modelling Design & Mitigation, TLS/SSL, Docker + Docker networking, Python + node.js + WebSocket’s, HTML5, JavaScript.
- Excellent communication, leadership, and problem-solving skills
- Ability to work in a fast-paced and dynamic environment.


About the role
We are looking for a Full-Stack Software Developer with experience working in a multi-disciplinary team. In this role, you will collaborate closely with other developers to build a robust and scalable platform, delivering top-tier services to some of the biggest advertisers in the world.
As part of a small, dynamic team, you will have the opportunity to take ownership of projects within the product roadmap. We are a cloud-first team that values autonomy and personal development. As we scale rapidly, your contributions will extend beyond writing high-quality code—you will also influence the wider development lifecycle, architecture, and processes.
Our product is built entirely on Google Cloud, so you should be open to developing within this environment.
Qualifications & Experience
- 3-5+ years of experience in a software developer role.
- Strong full-stack development experience, including:
- An Object-Oriented Programming (OOP) language.
- A JavaScript frontend framework.
- Experience working in a sprint-based development team.
- Experience peer-reviewing code.
Tech Stack
You don’t need experience with all of these technologies—a willingness to learn is key.
- Backend Services: .NET (C#)
- Frontend Development: ReactJS
- Data Storage: MySQL, GCP Firestore, GCP BigQuery, GCP Storage Buckets
- Hosting: GCP Cloud Run (with Docker), GCP Cloud Functions
- Testing: XUnit (C#), Mocha & Chai (TypeScript), Cypress (Frontend)
- Data & Event Pipelines: GCP Cloud Tasks, GCP Cloud Scheduler, GCP Pub/Sub
If you are looking for a role where you can take ownership, work with modern technologies, and be part of a rapidly growing team, we’d love to hear from you!
Job Title : Product Owner
Job Summary:
The Product Owner (PO) is responsible for defining, prioritising, and managing the product backlog to ensure the successful delivery of features and improvements. The PO works closely with stakeholders, including customers, development teams, and business leaders, to ensure that the product delivers maximum value.
Key Responsibilities:
1. Backlog Management :
- Define and manage the product backlog, ensuring it aligns with the product vision and business goals.
- Prioritise backlog items based on business value, stakeholder input, and development team capacity.
- Ensure that the backlog is visible, transparent, and understood by all stakeholders.
2. Stakeholder Collaboration:
- Act as the primary point of contact between stakeholders and the development team.
- Gather and analyse feedback from customers, stakeholders, and market trends.
- Communicate product vision, goals, and progress to stakeholders.
3. Requirement Definition:
- Write clear and concise user stories, acceptance criteria, and other requirement documents.
- Collaborate with the development team to ensure a shared understanding of requirements.
- Validate that the delivered features meet business needs and acceptance criteria.
4. Sprint Planning and Review:
- Participate in sprint planning, review, and retrospective meetings.
- Ensure that the development team understands the priorities and goals for each sprint.
- Accept or reject completed user stories based on acceptance criteria.
- Should be able to drive daily standup meeting
5. Product Strategy and Vision:
- Contribute to the development of the product strategy and vision.
- Stay informed about industry trends, competitor products, and emerging technologies.
- Identify opportunities for product improvement and innovation.
6. Performance Monitoring:
- Track and report on product performance metrics and user feedback.
- Analyse data to identify areas for improvement and make data-driven decisions.
- Continuously evaluate and refine the product to ensure it meets user needs and business goals.
7. Expertise in story writing:
- Writing down the EPICS into smaller stories to fulfil the sprint
- Writing down stories in correct Agile Format
- Accepting the stories after definition of done
8. Knowledge of capacity planning and load management of team
- Should be able to define the capacity of team as per upcoming iterations
- Managing the load, risks and dependencies
9. Should be able to drive Art Sync
- Should have knowledge of release (continuous integration and continuous delivery)
Qualifications:
- Bachelor's degree in Business, Computer Science, Engineering, or a related field.
- Proven experience as a Product Owner or similar role in product management.
- Strong understanding of Agile methodologies, especially Scrum.
- Excellent communication, collaboration, and leadership skills.
- Ability to prioritise effectively and manage multiple tasks in a fast-paced environment.
- Analytical mindset with strong problem-solving skills.
- Proficiency with product management tools (e.g., JIRA, Trello, Asana).
- Certification in Product Ownership (e.g., CSPO, PSPO) is a plus.
Preferred Skills:
- Experience with user experience (UX) and user interface (UI) design.
- Familiarity with software development processes and technologies.
- Knowledge of the specific industry or domain relevant to the product.
Work Environment:
- Collaborative and dynamic work environment with cross-functional teams.
- Opportunities for continuous learning and professional development.
What we look for:
We have a unique opportunity as we are looking for a Sales Manager at Epixel Solutions. You have the opportunity to build the sales process from the ground up. This position will be responsible for developing a sales team, coordinating sales operations, and implementing sales techniques that allow the business to meet and surpass its sales targets consistently. You will work with high-profile customers, evaluate budgets, and determine ways to simplify and improve the sales process.
Your tasks often include assigning sales territories, mentoring members of the sales team, setting quotas, assigning sales training, hiring salespeople, and building sales plans. You will also set goals, identify priorities and eliminate redundant activities to increase sales.
Additional duties could find you traveling to client sites, and attending conferences, conventions, and small workshops representing Epixel Solutions.
This position will report to the Chief Growth officer who heads up the Go To Market (GTM) team.
Responsibilities:
The duties and responsibilities of our ideal Sales Manager include:
- Developing and implementing strategic sales plans that expand a company’s customer base and solidify its presence.
- Achieving growth and hitting sales targets by successfully managing sales teams and by assessing the teams' strengths and weaknesses.
- Establishing productive and professional relationships with key personnel in assigned customer accounts.
- Building and promoting healthy, long-lasting customer relations by partnering with them.
- Developing and implementing new sales initiatives, strategies, and programs to capture key demographics.
- Providing daily/weekly/monthly and quarterly reports of field sales success and communicating the Voice of the Customer (VOC) to the reporting manager.
Skills and qualifications:
A successful Sales Manager candidate with Epixel will be the driving force behind our competent sales team and will have a variety of skills and qualifications that include:
- Ability to communicate, inspire and motivate
- Proven ability to drive the sales process from plan to close
- Excellent mentoring, coaching, and people management skills
- Excellent time management skills to maximize their ability to reach goals
- Ability to identify, recruit and hire talented sales reps
Requirements:
Prospective Sales Manager candidates should have a minimum of 5-10 years of experience working in the sales field, preferably in a fast-moving SaaS organization or startup. They should also have a successful and verified track record in leading a sales department to achieve its goals.
The right candidate should be able to identify opportunities in sales and profits and possess knowledge about allocating Sales Representatives to achieve or exceed set sales performance targets. The candidate must be skilled in data analysis and managing customers using customer relationship management (CRM) as this position involves working with a lot of data and prospects.
Familiarity with our tech stack would be a plus (Zoho, Calendly, Google Apps, Redmine)
The Epixel sales team is war-ready to support our international clients and prospects around the clock. Hence, candidates should be flexible working in three different shifts on and off according to business needs.
Our client acts as an all-in-one OKR platform that focuses on aligning the client’s strategic priorities, projects and goals and thus to drive exceptional results & culture, without changing the team's behaviours. Some of their products include OKR software, performance reviews, engagement insights, 1:1 meetings, CoffeeConnect etc. They have served 500+ companies from 60+ countries. Some of their clients are Dunzo, Plum, Udaan, KhataBook etc.
Headquartered in San Francisco, California, our client was founded in 2018 by well-experienced entrepreneurs, one of whom is an IIT-Delhi graduate and the other is a NIT, Trichy graduate.
What you will do:
- Understanding: Empathetically understanding client’s needs and problems. Being agood listener and imbibing with those problem statements
- Solution: Solving client’s problem through Company’s SaaS solutions and demonstrating Company’s products using a consultative approach
- Closing: Exceeding monthly/quarterly sales targets in the given market
- Process Orientation: Meeting the sales process standards and effectively using sales tools like HubSpot CRM
- Pipeline Management: Managing end to end sales pipeline for the company to deliver spectacular growth through precise forecasting
- Relationship Management: Being face of Company before the client. Being a trusted advisor for the clients.
Desired Candidate Profile
What you need to have:
- 2-6 years of experience in SaaS sales, Account Management, and Customer Success
- Should have worked in sales solutions and followed a consultative approach to sell
- Prior experience of achieving number-driven targets
- Strong communication and stakeholder management skills
- Entrepreneurial mindset

Job Description Android Developer:
We are looking for an Android developer responsible for the development and maintenance of applications aimed at a vast number of diverse Android devices. Your primary focus will be the development of Android applications and their integration with back-end services. You will be working along-side other engineers and developers working on different layers of the infrastructure. Therefore, commitment to collaborative problem solving, sophisticated design, and creating quality products is essential.
Skill Requirements:
- Degree in software development, computer science, or similar.
- Proficiency in Java, Kotlin, or C++.
- Ability to use the Android Studio, including the Android SDK, with ease.
- Prior experience as an android developer will be advantageous.
- Excellent coding and proofreading skills.
- Top-notch teamwork and communication skills.
- Ability to manage your workload with minimal supervision.
- Unwavering curiosity.
Android Developer Responsibilities:
- Conceptualizing and formulating apps that are suitable for use on all types of Android devices.
- Implementing measures to safeguard users' data.
- Ensuring that the construction and presentation of your apps are congruent with the company's standards.
- Proofreading your code and correcting mistakes before each app is released.
- Collaborating with UI and UX Designers, as well as Software Testers, to ensure that each app is presentable and in perfect working order.
- Liaising with the marketing department to ensure consistency in our company's 'voice' across the board.
- Monitoring app reviews to detect areas for improvement.
- Creating app updates, including bug fixes and additional features, for release.
- Development and Test Automation experience through Test Driven Development (TDD)
- Establishing and executing Automated testing strategy for mobile apps with Tools like Perfecto Mobile/Appium or Web Driver/Selenium, TestNG and continuous integration tools like Jenkins, Git, Stampede etc.
- Sound knowledge in JAVA is must have
- Experience in Mobile AppDev and Test management tool (JIRA, qTest) and
- Monitoring/Troubleshooting Tools Splunk, DynaTrace, SOAP UI
Education skills and experience
- 2+ of experience in producing test plans and creating test UI scripts/cases
- Good experience of the management of all or part of the Mobile AppDev and UI Test execution phase in projects
- Work in Agile methodology with TDD
- Experience in API and Database Automated Testing
- Hands on experience of iOS (Objective C/Swift) and Android (Kotlin) technologies
- Hands on experience in developing test artifacts and processes. Should have done test reporting with good clarity and no ambiguity
- Experienced working in an onshore/offshore environment with flexible and adaptable working style to work with aggressive project schedules
- Good communication and interpersonal skills
- Good working knowledge of Microsoft Office, Excel, PowerPoint.

- Develop User interfaces for Modern Rich Internet Applications with the latest Front End Technologies Perform product analysis and development tasks of increasingly complex nature which may require extensive research and analysis.
- Writing tested and documented JavaScript, HTML and CSS
- Make design and technical decisions for AngularJS projects.
- Ensuring high performance

