Essential Duties & Responsibilities included but are not limited to:
• Handle Level 1 and Level 2 Telephony, some Network support, and
escalations from Level
• Technical support for phone systems (PBX on-prem and Cloud based), network issues (Internal and ISP), SIP issues etc.
• Understanding of Network Support for Switching, Wireless and routers
• Log tickets and assist end users with technical queries, or escalate to the appropriate team
• Deployment, implementation, and ongoing support of telephony
solutions/systems with assistance of onsite tech team
• Ability to trouble-shoot and partner with other teams remotely for
resolution
• Follow up on outstanding requests and ensure timely resolution
• Involvement in scoping replacement or implementation options for client proposals
Required Qualifications
• 3-5+ years working in a Help Desk or IT support environment
• 2-3+ years of phone system/PBX experience
• 2-3+ years of SIP experience
• 2-3+ years of Network troubleshooting experience for LAN/WAN
• Some desirable telephony qualifications or experience in any of the
following: Ericsson-LG Aria iPECS, 3CX, Avaya, Cisco Webex, Asterisk
(Training will be provided on major solutions that we use)
• Understanding of networking along with experience in any of the following: HPE Aruba, HPE, Cisco,, Meraki, Juniper, Cambium, Fortinet
• Excellent verbal and written skills to both customers and internal staff
• Proactively identify and resolve problems, using documented or
researched answers and providing resources to other IT staff and users
• Organizational and prioritization skills
• Demonstrated ability to quickly learn new job-related tasks
• Ability to work effectively in a team atmosphere as well as alone
depending on shift placement.
What do you need for this Role?
• We are seeking a mix of technical and competent help desk technicians who enjoy the technical challenges but can also provide the highest levels of customer service.
• This role would suit candidates who have a strong networking or telecom background and are looking to move their careers forward with a fast-growing company.
•You will be exposed to and trained in many new technologies that we and our customers use in their environments, which will help grow and develop your skills along with a supportive team around you.
Shubham Vishwakarma
Full Stack Developer - Averlon
About Jaarvis
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Strong Senior Solutions Engineer Profile
Mandatory (Experience 1) – Must have 1+ years of relevant experience in pre-sales solution engineering in a Supply Chain / Sourcing / Operations domain environment
Mandatory (Experience 2) – Must have hands-on experience conducting technical discovery sessions, client demos, and proof-of-concepts (POCs) with enterprise or mid-market clients
Mandatory (Experience 3) – Must have experience in solutioning, configuring, and implementing techical demos of SaaS products
Mandatory (Company) - B2B SaaS in Logistic Tech, Supply Chain Tech, Operations Tech, Retail Tech, ERP etc
Mandatory (Education): MBA + BE/B.Tech background required.
Company Description
About MyOperator
MyOperator is a Business AI Operator, a category leader that unifies WhatsApp, Calls, and AI-powered chat & voice bots into one intelligent business communication platform. Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance — all from a single, no-code platform. Trusted by 12,000+ brands including Amazon, Domino's, Apollo, and Razorpay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement — without fragmented tools or increased headcount.
Job Description
Role Overview
Deliver end-to-end client onboarding including setup, integrations, WhatsApp & Google My Business (GMB) configuration, and product training, ensuring a seamless client experience and measurable satisfaction.
Key Responsibilities
Client Onboarding & Setup
● Complete onboarding sessions per day.
● Ensure onboarding completion within SLA (90% target)
● Deliver setup accuracy and configuration success for CRM, WhatsApp & GMB
● Handle setup, integrations, WhatsApp, GMB, and training in one unified call Training & Client Enablement
● Conduct live product demonstrations and walkthroughs
● Train clients on platform usage including dashboard, analytics, and reports
● Share support documentation and product guide reference sheets
● Ensure 100% training completion rate per session
● Achieve CSAT/NPS Score Process Adherence & CRM Documentation
● Maintain complete and accurate CRM records
● Update session outcomes in Zoho CRM same day
● Capture all session details including trainer, setup notes, feedback
● Track and manage re-onboarding cases accurately
● Ensure 100% feedback capture via Call Rating System Collaboration & Communication
● Coordinate with Account Managers for pre-session confirmation
● Collaborate with Support Team for timely post-onboarding handoff
● Handle escalations within 1 business day SLA
● Attend weekly and monthly review meetings Quality & Continuous Improvement
● Maintain error rate
● Incorporate client and CS feedback for process improvements Automation & System Efficiency
● Ensure correct calendar-booking automation
● Validate CRM & Google Calendar sync
● Report automation errors within 12 hours
● Maintain slot utilization rate
Qualifications
● 2–3 years of experience in Customer Success, client onboarding, or technical training within SaaS or enterprise communication platforms.
● Strong proficiency in Zoho CRM, Google Calendar, and hands-on experience with CRM workflows, automation, and integrations.
● Practical understanding of API integrations, webhooks, onboarding automation tools, and troubleshooting technical issues during live sessions.
● Experience working with WhatsApp Business API and Google My Business (GMB), with the ability to configure and optimize related setups.
● Excellent verbal and written communication skills, with strong presentation and training capabilities.
● Ability to manage multiple client sessions daily, prioritize tasks effectively, and maintain high attention to detail.
● Customer-centric mindset with empathy, problem-solving strengths, and the ability to collaborate with cross-functional internal teams.
● Preferred: Experience in telecommunications or enterprise software, familiarity with call routing/IVR systems, and prior exposure to the MyOperator platform.
● A track record of driving positive client outcomes, including high CSAT/NPS scores. Additional Information
● Competitive compensation with performance-based incentives and annual merit reviews.
● Health insurance coverage along with wellness and mental health support.
● Professional development through training programs, certifications, and clear growth paths.
● Modern workplace with supportive culture and access to the latest tools and technology.
Join us at MyOperator and be part of a dynamic team that is transforming the way businesses communicate. We offer competitive compensation, comprehensive benefits, and ample opportunities for growth and career advancement. Apply today and embark on an exciting journey with us!
Job Types: Full-time, Permanent
We Are Hiring – Area Sales Manager
Company: KGISL – Million Genius Coders (MGC)
Sector: B2B
Locations: Palakkad, Thrissur, Kochi, Trivandrum
KGISL – Million Genius Coders (MGC) is expanding its presence and invites applications for the role of Area Sales Manager. The ideal candidate will be responsible for driving business growth, building strong client relationships, and achieving sales objectives within the assigned territory.
Interested Candidates Can DM or fill the google form : https://docs.google.com/forms/d/1J6WfOUmv9_u9dZAqmQvPndF7pLtqDDD2rP0nC7oCR1U/viewform
Java
NodeJS (Node.js)
Python
Elastic Search
.NET
C#Role - .NET Developer
Experience - 2+ Years
Location - Ahmedabad
Skills required-.Net core, very proficient in SQL
- Bachelor's degree in Computer Science or a related field
- Minimum 2+ years of experience in software development using the .NET framework (Max upto 5 years)
- Strong understanding of C#, ASP.NET, and the .NET Core
- Experience with web development technologies such as HTML, CSS, and JavaScript
- Experience with database technologies such as SQL Server
- Strong problem-solving and analytical skills
- Excellent verbal and written communication skills
- Proven ability to work independently and in a team environment
- Keywords: .NET, C#, ASP.NET, .NET Core, software development, web development, HTML, CSS, JavaScript, SQL Server, problem-solving, analytical, communication, team player
Job Description
- Minimum 2 years of experience required
- Keen interest in the area of sales
- Conduct sessions in college and corporate areas
- Apprise the clients about the courses and seminar available
- Facilitate the company to enhance sales through targeting a good audience and building a rapport with them.
Key Responsibilities
- Communicate effectively regarding the services provided which will aid the clients
- Work in the area of outside sales for the company
- Prepared to travel to different avenues to engage with the clients
- Build confidence in the minds of the clients and assure them that the services provided by the
Company meets their requirements
- Highlight to the clients the unique selling points of the company
- Persuade the clients and convert them to potential customers of the company
- Threat and vulnerability analysis.
- Investigating, documenting, and reporting on any information security (InfoSec) issues as well as emerging trends.
- Analysis and response to previously unknown hardware and software vulnerabilities.
- Preparing disaster recovery plans.
SOC analysts are considered the last line of defense and they usually work as part of a large security team, working alongside security managers and cybersecurity engineers. Typically, SOC analysts report to the company’s chief information security officer (CISO).
SOC analysts need to be detail oriented because they are responsible for monitoring many aspects simultaneously. They need to watch the protected network and respond to threats and events. The level of responsibility typically depends on the size of the organization.
AngularJS (1.x)
Angular (2+)
React.jsNodeJS (Node.js)
MongoDBMERN Stack Developer (Immediate to 30 days joiners!!)
Highlights!
- Full Time Remote Job
- Flat Structure
- 5 days working
- Free access to Udemy
- Health Insurance
- Laptop Reimbursement
- People First Company
- Believers of getting better by 1% everyday
About the Role:
This role provides you the opportunity to truly accelerate your engineering career by giving you a front-line seat on a Rocketship product. Our fintech product has grown by 10x over the last year and we are expecting that growth to continue for the foreseeable future. The leadership team is committed to make massive investments in its technology and people. Given the growth of the product, individuals will have opportunities to move into leadership roles.
Why SyndicationPro?
Along with having an explosive product, SyndicationPro also has mature leadership, systems, processes, and structures that most fast-growing StartUps lack. SyndicationPro.com is part of the FirstPrinciples.io Venture Studio; this gives us the operational and technical backbone that most young companies struggled with. We are also a profitable SaaS Company that is cash-flow positive; ensuring financial viability. Our founding team also are daily users of the product and are real estate syndicators themselves, ensuring that we continue to maintain product leadership.
Job Description:
Roles & Responsibilities:
- Perform full stack development activities using MERN Stack
- Ability to translate UX Designs into functional web apps using React JS
- Technical architecture design along with system architect and product manager
- Writing effective business logic (using Rest API or GraphQL API)
- Algorithm design for system modules
- Database design for scalable and secure system using NoSQL (MongoDB) or RDBMS (MySQL or PostgreSQL)
- POC development with other engineers
- Efforts estimations with Product Manager and Engineering Head
- Test software to ensure responsiveness and efficiency
- Writing Unit testing for robust system
- Technical documentation
Requirement & Skills:
- Bachelor’s degree in computer sciences or equivalent stream. PG is good to have
- Strong Knowledge of algorithms and data structures
- Hands on experience in MERN stack (MySQL or PostgreSQL would be plus)
- Hands on experience to develop Rest/GraphQL API using Node.js with Typescript.
- Hands on experience on AWS services (EC2, SQS, SES, Lambda).
- Fundamentals of Docker/Containerized application development would be plus
- Experience working with US Clients is a Must
- Experience and Exposure working with different projects and business models will be an advantage
- 6+ years of experience as Full Stack Development (MERN stack)
- Experience in SaaS product development would be a plus
- Experience in other JS frameworks like Next.JS, React Native/Expo would be plus
Amazon Web Services (AWS)- AWS Cloud, CICD, Serverless setups, Monitoring Setup
- Performance setup, scalability in hands experience, Linux expertise, DevOps Operations
- AWS Cloud, CICD, Serverless setups, Monitoring Setup, Performance setup, scalability in hands experience, Linux expertise, DevOps Operations.
1. Interpret clients’ needs and work on a variety of products ranging from mock-ups, PUC designs, websites and application, social media creatives, print ads and banners, to corporate identity and branding requirements.
2. Cultivate a solid body of work. Take the design “brief” to record requirements and clients needs.
3. Work with a wide range of media and use graphic design software.
4. Think creatively and develop new design concepts, graphics and layouts.
5. Amend final designs to clients’ comments and gain full approval. Work as part of a team with copywriters, designers, stylists, executives etc.
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon