
A Desktop Support Engineer is responsible for providing technical assistance to end users, troubleshooting hardware and software issues, and ensuring smooth IT operations. The role involves installing, configuring, and maintaining computer systems, peripherals, and network connections while providing excellent customer service.
Key Responsibilities:
- Install, configure, and troubleshoot desktops, laptops, and peripherals.
- Provide first-level support for software, hardware, and network-related issues.
- Assist users with operating system, application, and connectivity problems.
- Perform system updates, patch installations, and regular maintenance.
- Maintain and manage IT assets, ensuring proper documentation.
- Troubleshoot and resolve printer, scanner, and other peripheral issues.
- Support remote users through phone, email, or remote desktop tools.
- Collaborate with IT teams to escalate and resolve complex technical issues.
- Ensure security protocols and best practices are followed for system safety.
- Document solutions, processes, and user issues for future reference.
Required Skills:
- Strong knowledge of Windows, macOS, and basic Linux troubleshooting.
- Experience with Microsoft Office, email configurations, and software installations.
- Basic networking knowledge (IP addressing, DNS, DHCP, VPN, Wi-Fi).
- Hands-on experience in troubleshooting hardware components.
- Familiarity with Active Directory, user account management, and system policies.
- Good problem-solving and communication skills.
- Ability to work independently and handle multiple tasks efficiently.
Experience & Qualifications:
- Bachelor's degree in IT, Computer Science, or related field (preferred).
- 1-2 years of experience in desktop support or IT helpdesk roles.
- Certifications like CompTIA A+, ITIL, or Microsoft Certified are a plus.

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At Egnyte we develop content governance and collaboration products that are deployed across several large companies such as Yamaha and Red bull. The Egnyte platform supports daily, business critical operations for a million-plus user base interacting with a multi-petabyte content set.
We store, analyze, organize, and secure billions of files and petabytes of data with millions of users. We observe more than 1M API requests per minute on average. To make that possible and to provide the best possible experience, we rely on great engineers. For us, people who own their work from start to finish are integral. Our Engineers are part of the process from design to code, to test, to deployment, and back again for further iterations.
We’re looking for Senior Software Engineers and he should be able to take a complex problem and work with product managers, devops and other team members to execute end to end.
Specific Responsibilities will include:
- Design and develop scalable cloud components that seamlessly integrates with on-premises systems.
- Challenge and redefine existing architecture or make 10x improvements in performance and scalability.
- Ability to foresee post-deployment design challenges, performance and scale bottlenecks.
- Hire and mentor junior engineers
- Doing code reviews, unit and performance testing of the code.
- Monitor and manage 3000+ nodes using modern DevOps tools and APM solutions.
The successful candidate will need:
- Demonstrated success designing and developing complex cloud based solutions
- Solid CS fundamentals with one or more areas of deep knowledge
- Experience with the following technologies: Java, SQL, Linux, Python, Nginx, Haproxy, BigQuery, HBase, New Relic, memcache, Elasticsearch, docker.
- Data driven decision process
- Relies on automation testing instead of manual QA
- Experience in working with Google cloud, AWS or Azure is preferred
We would prefer the candidate work from our Mumbai office for alteast first 6 months.


Responsibilities:
- Lead the development team and ensure projects are completed smoothly and on schedule.
- Stay ahead of the game by finding and using new technologies to boost the business.
- Work hand in hand with the crore team to figure out their needs and keep our products on point with the market trends.
- Keep our products high quality, scalable and secure.
- Develop and maintain a detailed project plan to track progress and ensure that projects are completed on time and within budget.
- Brainstorm and plan the company's tech strategy with the CTO and other important leaders.
- Keep up to date with the latest tech trends and find new growth opportunities.
- Give the development team technical guidance and be a mentor to them.
Requirements:
- Bachelors or Masters's degree in Computer Science, Software Engineering or a related field.
- 8+ Years of experience leading software development teams with a track record of delivering complex products.
- Technical know-how and experience with the latest software development tech.
- Proven experience in identifying and implementing new technologies to drive business results.
- Experience handling challenges and taking advantage of the opportunities that come with working in a startup environment.
- Ace leadership, communication and teamwork skills.
- Self-starter with loads of drive and a desire to make things happen.
- Understand the Mobile development Landscape, especially Android and IOS.
- Hands-on experience with API-based development.



- Ability to work in an existing codebase and collaborate with a diverse team
- Experience in building enterprise-scale backend REST APIs with frameworks such as Nest.js & Express.js using an API-first paradigm
- Intimate knowledge of crafting highly performant database queries
- Hands-on experience implementing relational database structures, including tables, indexes, views, etc.
- A mindset towards building systems for the cloud and DevOps fundamentals
- Working knowledge of cloud infrastructure services is good to have. If not then willingness to learn should be there.
- Focus towards building security, performance, and scalability into services from the beginning
- Experience with debugging code and troubleshooting technical issues in order to craft appropriate solutions
- Strong proficiency with JavaScript
- Experience in creating and deploying cloud-based web applications.
- Good at Jade, EJS,
- Good at CSS preprocessors (such as Stylus, Less, etc depending on your technology stack)
- Front-end technologies, such as HTML5, and CSS3
- User authentication and authorization between multiple systems, servers, and environments
- Integration of multiple data sources and databases into one system
- Understanding differences between multiple delivery platforms, such as mobile vs. desktop
- Creating database schemas that represent and support business processes
- Implementing automated testing platforms and unit tests
- Proficient understanding of code versioning tools, such as Git
- Experience with Node.js using web server-based frameworks such as Express.
- PLUS - experience with React.JS, React Native, vue.js javascript framework * Experience with Amazon Web Services
- PLUS - experience with Jenkins or other Continuous Integration tools


About us: Nexopay helps transforming digital payments and enabling instant financing for parents, across schools and colleges world-wide.
Requirements:
- Strong algorithm and problem solving skills with passion to innovate.
- Good understanding of SDLC processes, practices and key tools.
- The candidate should have past or current experience in development and understands the development aspects thoroughly.
- Good exposure to working in Application performance, scalability and application security is preferred.
- Knowledge in web services (RESTful APIs), Software integrations is mandatory.
- Experience working with technologies like Java, Spring, Hibernate, JSPs, MySQL is mandatory.
- Inclination towards UI/UX and experience working in Angular is preferred.
Requirements
- Minimum 2+ years' experience as a software developer.
- Highly experienced with backend programming languages - NodeJs or Java etc, Highly experienced with front-end programming languages - HTML, CSS JavaScript, etc Proficient experience using - advanced JavaScript libraries and frameworks.
- Familiarity with Git.
- Experience consuming API endpoints.
- Good to have - Kafka/queuing system
- Should be well-versed in using multiple Databases - SQL/NO SQL.
- Should have experience using in- memory Data Bases-Redis.
- Experience with Unit-Testing.
- Experience building web applications with responsive design.
- Experience with Node.js and/or other server-side JavaScript technologies and tools.
- Strong knowledge of design principles, user interfaces, web standards and usability.
- ES6 React JS/JSX, Redux, Web pack, Immutable.js .
Desired Skills and Experience


Company Introduction –
- Information Security & Data Analytics Series A funded company.
- Working in cutting edge technologies - Using AI for predictive intelligence and Facial Biometrics.
- Among Top 5 Cyber excellence companies globally (Holger Schulze awards)
- Bronze award for best startup of the year (Indian Express IT awards), only cyber Security Company in top 3.
- More than 100+ clients in India.
Job Description:-
Job Title: Python Developer
Key Requirements:-
- Mine data from structured and unstructured data sources.
- Extract data (text, images, and videos) from multiple documents in different formats.
- Extract information and intelligence from data.
- Extract data based on regular expressions.
- Collect data from structured RDBMS databases.
- Work closely with Project/Business/Research teams to provide mined data/intelligence for analysis.
- Should have strong exposure to core python skills like multiprocessing, multithreading, file handling, data structure like JSON, Data frames, and User Defined Data structure.
- Should have excellent knowledge of classes, file handling, memory manipulations.
- Strong Knowledge in Python.
- Strong exposure to frond end languages like CSS, JavaScript, Ajax etc.
- Should have exposure to requests, Frontera, scarpy-cluster, elastic-search, distributed computing tools like Kafka, Hbase, Redis, Zookeeper, restAPI.
- Should be familiar with *nix development environment.
- Knowledge of Django will be added advantage.
- Excellent knowledge on Web Crawling/Web scraping.
- Should have used scraping modules like Selenium, Scrapy, and Beautiful soup.
- Experience with text processing.
- Basics of databases. Good troubleshooting and debugging skills.
Experience : 1-4 Years Experiene
Education
B.Tech, MCA, Computer Engineering

Have experience using and writing REST Apis.
Someone who can provide technical leadership across UI engineering, and help guide the overall engineering vision.

