
A Desktop Support Engineer is responsible for providing technical assistance to end users, troubleshooting hardware and software issues, and ensuring smooth IT operations. The role involves installing, configuring, and maintaining computer systems, peripherals, and network connections while providing excellent customer service.
Key Responsibilities:
- Install, configure, and troubleshoot desktops, laptops, and peripherals.
- Provide first-level support for software, hardware, and network-related issues.
- Assist users with operating system, application, and connectivity problems.
- Perform system updates, patch installations, and regular maintenance.
- Maintain and manage IT assets, ensuring proper documentation.
- Troubleshoot and resolve printer, scanner, and other peripheral issues.
- Support remote users through phone, email, or remote desktop tools.
- Collaborate with IT teams to escalate and resolve complex technical issues.
- Ensure security protocols and best practices are followed for system safety.
- Document solutions, processes, and user issues for future reference.
Required Skills:
- Strong knowledge of Windows, macOS, and basic Linux troubleshooting.
- Experience with Microsoft Office, email configurations, and software installations.
- Basic networking knowledge (IP addressing, DNS, DHCP, VPN, Wi-Fi).
- Hands-on experience in troubleshooting hardware components.
- Familiarity with Active Directory, user account management, and system policies.
- Good problem-solving and communication skills.
- Ability to work independently and handle multiple tasks efficiently.
Experience & Qualifications:
- Bachelor's degree in IT, Computer Science, or related field (preferred).
- 1-2 years of experience in desktop support or IT helpdesk roles.
- Certifications like CompTIA A+, ITIL, or Microsoft Certified are a plus.

Similar jobs
AccioJob is conducting a Walk-In Hiring Drive with a large software company for the position of Frontend Developer.
To apply, register and select your slot here: https://go.acciojob.com/XkFSn2
Required Skills: HTML, CSS, JavaScript, React
Eligibility:
- Degree: BTech./BE, MTech./ME
- Branch: Computer Science/CSE/Other CS related branch, IT
- Graduation Year: 2024, 2025, 2026
Work Details:
- Work Location: Chennai (Onsite)
- CTC: 4 LPA to 5 LPA
Evaluation Process:
Round 1: Offline Assessment at AccioJob Chennai Centre
Further Rounds (for shortlisted candidates only):
- Resume Evaluation
- Technical Interview 1
- Technical Interview 2
Important Note: Bring your laptop & earphones for the test.
Register here: https://go.acciojob.com/XkFSn2
FAST SLOT BOOKING
[ DOWNLOAD ACCIOJOB APP ]
https://go.acciojob.com/7xmgCX
What we want to accomplish and why we need you?
Jio Haptik is an AI leader having pioneered AI-powered innovation since 2013. Reliance Jio Digital Services acquired Haptik in April 2019. Haptik currently leads India’s AI market having become the first to process 15 billion+ two-way conversations across 10+ channels and in 135 languages. Haptik is also a Category Leader across platforms including Gartner, G2, Opus Research & more. Recently Haptik won the award for “Tech Startup of the Year” in the AI category at Entrepreneur India Awards 2023, and gold medal for “Best Chat & Conversational Bot” at Martequity Awards 2023. Haptik has a headcount of 200+ employees with offices in Mumbai, Delhi, and Bangalore.
What will you do every day?
Our Implementation & Professional Services team plays a pivotal role in ensuring clients derive maximum value from our solutions. We are looking for an Engineering Manager to lead a delivery-focused team that bridges technology, client success, and execution excellence. You will ensure seamless solution implementation, timely project delivery, and a high-quality client experience.
- Manage and lead a team of solution engineers, developers, and QA professionals working on client implementations and custom delivery projects.
- Collaborate with project managers and client-facing teams to ensure smooth execution of implementation roadmaps.
- Translate client requirements into scalable, maintainable technical solutions while ensuring alignment with Haptik’s platform architecture.
- Own sprint planning, resource allocation, and delivery commitments across multiple concurrent client projects.
- Establish and enforce delivery best practices across coding, testing, deployment, and documentation.
- Act as the escalation point for technical challenges during delivery, unblocking teams and ensuring minimal disruption to project timelines.
- Drive continuous improvements in tools, processes, and automation to accelerate implementations.
- Coach and mentor engineers to develop their skills while keeping them aligned to client-centric delivery goals.
- Partner closely with cross-functional teams (Product, Solutions, Customer Success, and Sales Engineering) to ensure successful hand-offs and long-term customer satisfaction.
- Support recruitment and team scaling as we grow our services and delivery footprint.
Ok, you're sold, but what are we looking for in the perfect candidate?
- Strong technical foundation with the ability to guide teams on architecture, integrations, and scalable solution design.
- Demonstrated experience managing agile delivery teams that have implemented enterprise-grade software solutions.
- Experience in Professional Services, Client Implementations, or Delivery Engineering is highly preferred.
- Proven ability to balance customer requirements, delivery commitments, and engineering best practices.
- Strong exposure to technologies relevant to distributed systems: programming languages (Python preferred), APIs, cloud platforms, databases, CI/CD, containerization, queues, caches, Elasticsearch/SOLR, etc.
- Excellent stakeholder management and communication skills — comfortable working with both internal teams and enterprise customers.
- Ability to mentor, motivate, and inspire teams to deliver on ambitious goals while ensuring a culture of ownership and accountability.
- 5–8 years of professional experience, including 2–4 years in leading delivery or implementation-focused engineering teams.
Requirements*:
- B.E. / B.Tech. / MCA in Computer Science, Engineering or a related field is required.
- Overall 5-8 years of professional experience. 2-4 years of hands-on experience in managing and leading agile teams delivering tech products.
- Deep understanding of best practices in development and testing processes.
- Good exposure to various technical and architectural concepts of building distributed systems - not limited to but including at least one programming language/framework, version control, CI/CD, queues, caches, SOLR/Elasticsearch, databases, containerization, cloud platforms.
- Excellent written and verbal communication skills.
- Exceptional organizational skills and time management abilities.
- Prior experience of working with Python Programming language.
- Background of being part of a high-paced development team having delivered client-facing products with hands-on involvement.
* Requirements is such a strong word. We don’t necessarily expect to find a candidate who has done everything listed, but you should be able to make a credible case that you’ve done most of it and are ready for the challenge of adding some new things to your resume.
Tell me more about Haptik
- On a roll: Announced major strategic partnership in April 2019 with Jio in a $100 million deal.
- Great team: You will be working with great leaders who have been listed in Business World 40 Under 40, Forbes 30 Under 30 and MIT 35 Under 35 Innovators.
- Great culture: The freedom to think and innovate is something that defines the culture of Haptik. Every person is approachable. While we are working hard, it is also important to take breaks to not get too worked up.
- Huge market: Disrupting a massive, growing AI market. The global market is projected to attain a valuation of $9 billion by the end of 2024.
- Emerging technology: We are moving to a Gen AI first world, and Haptik is one of the largest Generative AI first companies globally, based out of India.
- Great customers: Some of the most notable brands in the world - Jio, Paytm, Adani, Paisabazaar, Puma & Whirlpool
- Impact: A fun and exciting start-up culture that empowers its people to make a huge impact.
Working hard for things that we don't care about is stress, but working hard for something we love is called passion! At Haptik we passionately solve problems in order to be able to move faster and each Haptikan imbibes our key values of honesty, ownership, perseverance, communication, impact, curiosity, courage, agility and selflessness.
Overview
Adesso India specialises in optimization of core business processes for organizations. Our focus is on providing state-of-the-art solutions that streamline operations and elevate productivity to new heights.
Comprised of a team of industry experts and experienced technology professionals, we ensure that our software development and implementations are reliable, robust, and seamlessly integrated with the latest technologies. By leveraging our extensive knowledge and skills, we empower businesses to achieve their objectives efficiently and effectively.
Job Description
We are seeking a skilled DevOps Service Desk Specialist to join our global DevOps team. As a DevOps Service Desk Specialist, you will be responsible for managing service desk operations, system monitoring, troubleshooting, and supporting automation workflows to ensure operational stability and excellence for enterprise IT projects. You will be providing 24/7 support for critical application environments for industry leaders in the automotive industry.
Responsibilities:
Incident Management: Monitor and respond to tickets raised by the DevOps team or end-users.
Support users with prepared troubleshooting Maintain detailed incident logs, track SLAs, and prepare root cause analysis reports.
Change & Problem Management: Support scheduled changes, releases, and maintenance activities. Assist in identifying and tracking recurring issues.
Documentation & Communication: Maintain process documentation, runbooks, and knowledge base articles. Provide regular updates to stakeholders on incidents and resolutions.
On-Call Duty: staffing of a 24/7 on-call service, handling of incidents outside normal office hours, escalation to and coordination with the onsite team, customers and 3rd parties where necessary.
Tool & Platform Support: Manage and troubleshoot CI/CD tools (e.g., Jenkins, GitLab), container platforms (e.g., Docker, Kubernetes), and cloud services (e.g., AWS, Azure).
Requirements:
Technical experience in Java Enterprise environment as developer or DevOps specialist.
Familiarity with DevOps principles and ticketing tools like ServiceNow.
Strong analytical, communication, and organizational abilities. Easy to work with.
Strong problem-solving, communication, and ability to work in a fast-paced 24/7 environment.
Optional: Experience with our relevant business domain (Automotive industry). Familiarity with IT process frameworks SCRUM, ITIL.
Skills & Requirements
Java Enterprise, DevOps, Service Desk, Incident Management, Change Management, Problem Management, System Monitoring, Troubleshooting, Automation Workflows, CI/CD, Jenkins, GitLab, Docker, Kubernetes, AWS, Azure, ServiceNow, Root Cause Analysis, Documentation, Communication, On-Call Support, ITIL, SCRUM, Automotive Industry.
Role Overview:
The SEO Analyst is responsible for optimizing the organization’s online presence by improving search engine rankings, driving organic traffic, and enhancing user engagement. This role requires expertise in SEO strategies, analytics, and a strong understanding of mental health-related content to ensure alignment with the organization’s mission.
Key Responsibilities:
- SEO Strategy Development and Execution:
- Develop and implement effective SEO strategies to improve website rankings and increase organic traffic.
- Conduct keyword research to identify high-value terms relevant to mental health services and integrate them into the content strategy.
- Content Optimization:
- Collaborate with content teams to optimize on-page elements, including meta tags, headers, and keywords.
- Ensure that content adheres to SEO best practices while maintaining accuracy and sensitivity in mental health-related topics.
- Performance Monitoring and Reporting:
- Monitor website performance using tools such as Google Analytics, Google Search Console, and other SEO software.
- Analyze data to evaluate the effectiveness of SEO efforts and provide regular reports to the marketing team.
- Technical SEO Management:
- Conduct technical audits to identify and resolve issues affecting website performance, such as page speed, mobile usability, and broken links.
- Ensure the website is optimized for search engine crawlers and adheres to the latest algorithm updates.
- Competitor and Market Analysis:
- Conduct competitive analysis to identify trends, opportunities, and gaps in the market.
- Research emerging SEO techniques and tools to maintain a competitive edge in the mental health sector.
- Local SEO:
- Develop and manage local SEO strategies to enhance visibility in specific geographic areas.
- Optimize Google My Business profiles and manage location-based search strategies.
- Collaboration and Training:
- Work closely with content creators, developers, and social media teams to align SEO initiatives with broader marketing goals.
- Provide training and guidance to team members on SEO best practices.
Qualifications and Requirements:
Education:
- Bachelor’s degree in Marketing, Computer Science, or a related field.
Experience:
- 2–5 years of experience as an SEO Analyst or in a similar role.
- Proven experience in optimizing content for the mental health or healthcare sector is mandatory.
Skills and Knowledge:
- Proficiency in SEO tools such as Google Analytics, Google Search Console, SEMrush, and Ahrefs.
- Strong understanding of technical SEO, keyword research, and link-building strategies.
- Familiarity with content management systems (e.g., WordPress).
- Knowledge of HTML, CSS, and basic coding practices is a plus.
- Excellent analytical and problem-solving skills.
Personal Attributes:
- Strong attention to detail with the ability to manage multiple projects simultaneously.
- Excellent communication and collaboration skills.
- Sensitivity and awareness when working with mental health-related content.
Key Competencies:
- Expertise in SEO strategies and best practices.
- Data-driven decision-making and performance analysis.
- Ability to adapt strategies to the unique needs of mental health-related audiences.
- Strong alignment with the organization’s mission to promote mental health awareness.
Daily and monthly responsibilities
- Review and coordinate with business application teams on data delivery requirements.
- Develop estimation and proposed delivery schedules in coordination with development team.
- Develop sourcing and data delivery designs.
- Review data model, metadata and delivery criteria for solution.
- Review and coordinate with team on test criteria and performance of testing.
- Contribute to the design, development and completion of project deliverables.
- Complete in-depth data analysis and contribution to strategic efforts
- Complete understanding of how we manage data with focus on improvement of how data is sourced and managed across multiple business areas.
Basic Qualifications
- Bachelor’s degree.
- 5+ years of data analysis working with business data initiatives.
- Knowledge of Structured Query Language (SQL) and use in data access and analysis.
- Proficient in data management including data analytical capability.
- Excellent verbal and written communications also high attention to detail.
- Experience with Python.
- Presentation skills in demonstrating system design and data analysis solutions.
Software Engineer (Backend Developer)
About Falconbrick Technologies:
FalconBrick is a SAAS based Construction / Real-Estate Industry, Product & Deep Technology and most importantly, on-ground change management experience. We aim to be the de facto on-site construction management system in India and abroad. We have seen very quick growth, with large builders (across Bangalore, Mumbai, Pune, Kolkata, Delhi-NCR & Hyderabad) already being our customers. Our larger team includes product and engineering experts who are building & strengthening the product on a daily basis, and customer success specialists, who are providing constant service to
our clients, again on a daily basis.
What you will be doing:
-
Design & Build a highly scalable, robust backend architecture for our cloud services
-
You will be part of a software development team for developing and enhancing SaaS applications.
-
Take responsibility of entire module/featureset and develop, test, debug and maintain the application software
throughout the product lifecycle
-
Working with the Product Management Team to validate and plan new features
-
Working with cross-functional teams to deliver stellar end user experience
-
Research new technologies and tools that help in building the next generation of our services
-
Test, debug and maintain the application software throughout the product lifecycle
What you need
-
Should be an enthusiast for writing clean, reusable codes, willing to learn new things as a self-starter person
-
2+ years of strong relevant experience in developing Object-oriented technologies.
-
Must have experience with web development in Java 8+, Spring, J2EE frameworks and technologies.
(Mandatory)
-
Deep Knowledge of DB experience with Postgres or MySQL or Oracle or MSSQL
-
Must have worked on REST API (Mandatory)
Preferred
-
Experience in Kotlin Language
-
Preferred having knowledge Nodejs experience
-
Preferred having knowledge Working with Queue systems/Message Brokers RabbitMQ/Kaffka
-
Experience with NoSQL experience
What you will get
-
We know you're happiest when you are learning new things, so each new assignment will give you an opportunity to do things differently, explore new technologies and challenge the status quo!
-
This is an opportunity to be part of an energetic and growing FalconBrick Team and take part in the journey of building and scaling great products with cutting edge technologies.
-
We are flexible, Fun and Open to receive ideas from team
About us :
QI Spine is a disruptive Health Tech player that is solving the world’s Spine Care problem through Data Intelligence.
In an era where popping medicines and being recommended surgery has become a common practice, QI Spine has changed the face of the game. With an algorithm developed over 12 years across millions of cases, it has treated back & neck issues in the most efficient and long-lasting approach.
Launching in the US market in 6 months followed by the UK and the Middle East, QI Spine aims to target the $1.1 Bn market with a unique offering for all types of patients through Clinic care, Video care, and Digital care being made possible via its integrated mobile application. All of this enables tremendous experience, global exposure, and wealth generation in a short time for a dynamic, out-of-the-box thinker.
Website: https://www.qispine.com/
Role & Responsibilities:
• Ownership of all performance marketing initiatives and campaigns, including planning, execution, optimization, and reporting.
• Manage and coordinate with internal and external stakeholders to ensure successful execution of campaigns.
• Daily/weekly and monthly tracking of performance metrics to identify trends, areas of opportunity, and actionable insights.
• Experience in handling large budgets and ability to optimize spends for best ROI.
• Experience in handling both in-house and agency campaigns
• Work closely with creative team to co-create compelling and effective creative outputs.
• Analyze campaign data to provide insights and recommendations to improve performance.
• Conduct A/B testing and experimentation across channels to drive incremental growth.
• Stay up-to-date with emerging trends and best practices in performance marketing, and bring new ideas to the table.












