
A Desktop Support Engineer is responsible for providing technical assistance to end users, troubleshooting hardware and software issues, and ensuring smooth IT operations. The role involves installing, configuring, and maintaining computer systems, peripherals, and network connections while providing excellent customer service.
Key Responsibilities:
- Install, configure, and troubleshoot desktops, laptops, and peripherals.
- Provide first-level support for software, hardware, and network-related issues.
- Assist users with operating system, application, and connectivity problems.
- Perform system updates, patch installations, and regular maintenance.
- Maintain and manage IT assets, ensuring proper documentation.
- Troubleshoot and resolve printer, scanner, and other peripheral issues.
- Support remote users through phone, email, or remote desktop tools.
- Collaborate with IT teams to escalate and resolve complex technical issues.
- Ensure security protocols and best practices are followed for system safety.
- Document solutions, processes, and user issues for future reference.
Required Skills:
- Strong knowledge of Windows, macOS, and basic Linux troubleshooting.
- Experience with Microsoft Office, email configurations, and software installations.
- Basic networking knowledge (IP addressing, DNS, DHCP, VPN, Wi-Fi).
- Hands-on experience in troubleshooting hardware components.
- Familiarity with Active Directory, user account management, and system policies.
- Good problem-solving and communication skills.
- Ability to work independently and handle multiple tasks efficiently.
Experience & Qualifications:
- Bachelor's degree in IT, Computer Science, or related field (preferred).
- 1-2 years of experience in desktop support or IT helpdesk roles.
- Certifications like CompTIA A+, ITIL, or Microsoft Certified are a plus.

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Mandatory (Experience 2) – Must have hands-on experience in end-to-end recruitment, including job postings, resume screening, interview coordination, and reference checks
Mandatory (Experience 3) – Must have practical exposure to employee onboarding and offboarding processes, documentation, and employee lifecycle management
Mandatory (Experience 4) – Experience in day-to-day HR operations, maintaining employee records, HR databases, and coordination with internal stakeholders.
Mandatory (Tools) – Must be proficient in MS Office and have working experience with ATS and HRIS systems
Mandatory (Soft Skills) – Strong interpersonal, communication, organizational, and multitasking skills with high attention to detail
Mandatory (Company) - Product companies
Fabrication and Sheet metal Knowledge Preferred
2 to 4 years Experiences Candidates Preferred
- Determine what quality standards are and establish detailed guidelines about what to check
- Create blueprints and documentation for quality assurance
- checking
- Oversee the quality standards of the organisation's engineering and manufacturing processes
- Develop, implement, audit and update quality standards and quality control systems
- Investigate production and product issues and consider corrective measures to make improvements
- Perform regular quality check tests for the early identification of any potential issues
- Prepare detailed reports of malfunctioning equipment and defective product raw materials
- Write detailed reports on the corrective actions to take to fix technical issues and production cycle issues
- Ensure compliance with quality specifications by the inspection and testing of materials, equipment, processes and products at different stages
- Collaborate with suppliers, managers and other personnel to meet organisational quality standards
- Coordinate with the organisation's internal teams to improve product quality and meet customer requirements
- Work in coordination with external technicians and quality assurance auditors
- Review customer feedback and implement changes to improve products to increase customer satisfaction
- and build brand loyalty
- Stay updated about safety and legal standards and regulations for manufacturing processes and manufactured products
- Monitor and analyse production efforts to optimise them and reduce operational expenses
- Gather relevant data to prepare detailed quality standard reports and submit them to the senior management
Position: Startup and Business Writer Intern
Location: Remote
Role Overview: We are seeking a motivated and detail-oriented Startup and Business Writer Intern to join our team. The ideal candidate will be a student pursuing a BBA in Business and Finance or an MBA, with a strong aptitude for research and report preparation. This role is perfect for someone who has a deep understanding of data analysis, the startup ecosystem, and thrives in a startup culture. Exceptional performance in this role may lead to a pre-placement offer (PPO).
Responsibilities:
- Conduct thorough research on various startup and business-related topics.
- Prepare detailed reports and articles based on research findings.
- Analyze data to extract meaningful insights and trends within the startup ecosystem.
- Stay updated on the latest developments in the startup and business world.
- Collaborate with the team to brainstorm and develop content ideas.
- Assist in creating high-quality, engaging, and informative content for our platform.
- Contribute to the overall growth and success of Infomance by providing valuable insights and suggestions.
- Research and analyze news articles, reports, and data related to the startup ecosystem, business trends, funding activities, and industry developments.
- Write clear, concise, and engaging news articles, blog posts, and other content pieces tailored for our target audience.
- Stay updated on the latest trends and developments in the startup world and incorporate relevant insights into content creation.
- Proofread and edited content to ensure accuracy, coherence, and adherence to style guidelines.
- Monitor and analyze content performance metrics to identify areas for improvement and optimization.
Qualifications:
- Currently enrolled in a BBA or MBA program, or recent graduate with a degree in Business, Journalism, Communications, or related field.
- Excellent writing and editing skills with a strong command of grammar, punctuation, and AP style.
- Ability to conduct thorough research and synthesize complex information into clear, compelling narratives.
- Knowledge of the startup ecosystem, business concepts, and financial terminology.
- Strong attention to detail and a commitment to producing high-quality, error-free content.
- Proficiency in Microsoft Office suite and familiarity with content management systems (CMS) and SEO principles.
- Self-motivated and able to work independently in a remote environment, while also collaborating effectively with team members.
- Excellent time management and organizational skills, with the ability to prioritize tasks and meet deadlines.
- Previous experience in content writing, journalism, or related fields is a plus, but not required.
Qualifications:
- Currently pursuing a BBA in Business and Finance or an MBA.
- Strong research and analytical skills.
- Excellent written and verbal communication skills.
- A deep understanding of data analysis and interpretation.
- Familiarity with the startup ecosystem and startup culture.
- Ability to work independently and meet deadlines.
- Proficiency in using research tools and software.
- Passion for startups, entrepreneurship, and business news.
- Currently enrolled in a BBA or MBA program, or recent graduate with a degree in Business, Journalism, Communications, or a related field.
- Excellent writing and editing skills with a strong command of grammar, punctuation, and AP style.
- Ability to conduct thorough research and synthesize complex information into clear, compelling narratives.
- Knowledge of the startup ecosystem, business concepts, and financial terminology.
- Strong attention to detail and a commitment to producing high-quality, error-free content.
- Proficiency in Microsoft Office suite and familiarity with content management systems (CMS) and SEO principles.
- Self-motivated and able to work independently in a remote environment, while also collaborating effectively with team members.
- Excellent time management and organizational skills, with the ability to prioritize tasks and meet deadlines.
- Previous experience in content writing, journalism, or related fields is a plus, but not required.
- Experience in proofreading and editing content to ensure clarity, coherence, and adherence to style guidelines.
- Familiarity with SEO best practices and the ability to optimize content for search engine visibility and ranking.
- Demonstrated ability to produce well-researched, insightful content that reflects a deep understanding of startup culture, industry trends, and terminology.
- Strong analytical skills and the ability to interpret data and metrics to inform content strategy and decision-making.
Job description
JD - Java Developer (Backend Developer)
Technical Requirement:
- At least 5 years of experience in Java, J2EE technologies.
- Expertise in doing development using Java, Spring Boot, Spring modules (Spring Security, Spring MVC, Spring Data JPA, etc.), Hibernate, Web Services
- Worked on REST web services.
- Worked on application server : Tomcat
- Worked on Eclipse IDE
- Knowledge of Swagger, Postman
- Worked on Database like MySQL
- Worked on Git, Maven, CI/CD pipelines
- Good to have knowledge of using Docker and Mongo DB
Overall Roles & responsibilities:
- Consult with client team to understand business requirements and with solution architects / team lead to understand the application architecture.
- Develop/code applications following specifications using the appropriate tools and adhering to the standard coding standards.
- Coordinate unit testing, integration testing and bug fixing with the development and quality assurance team.
- Plan for defect fixes as per priority and severity mentioned by QA team.
- J Attend daily scrum meeting with entire team and client.
We are currently looking for a Full-time Inside Sales Executive to join our growing
team. The ideal person for the job will be a proactive problem solver with exceptional
Gujarati communication skills and meticulous attention to detail.
Skills and Qualifications
● Proven experience as a telesales representative/ specialist / or other sales
role.
● Proven track record of successfully meeting sales quota preferably over the
phone.
● Ability to learn about products and services and describe/explain them to
prospects.
● Must be fluent in English, Gujarati, and Hindi
● Excellent communication and interpersonal skills
● Cool-tempered and able to handle rejection
● Outstanding negotiation skills with the ability to resolve issues and address
complaints
Principle Accountabilities:
● Contact potential or existing customers to inform them about the product and
service.
● Make 100 calls every day.
● Answer questions about products and services or the company.
● Ask questions to understand customer requirements and close sales.
● Handle objections and rejections accurately.
● Handle grievances to preserve the company’s reputation.
● Go the “extra mile” to meet sales quota and facilitate future sales.
● Keep records of calls and sales and note useful information
JD
Accelerate customer adoption of Business • Analytics / RPA / DevOps etc. • Services Business • Understand customer preferences adequately, • Be able to handle discussions independently with the client • Present offerings to CXO level audience • Be comfortable with the fact that the business is composed of many small deals • Being a business that is composed of small and mid-sized ARRs • Execute for closure in the week/ month and plan for the quarters ahead • Are natural team players • Work closely with the OEM team and Partners to ensure success across all • service lines.
1.Proficient understanding of web markup, including HTML5, CSS3.
2.Good Exposure to CSS frameworks like Bootstrap or Foundation, or Tailwind CSS.
3.Basic understanding of server-side CSS pre-processing platforms, such as SASS or LESS.
4.Proficiency in Photoshop, Illustrator or other visual design and wire-framing tools.
5.Good understanding of client-side scripting and JavaScript frameworks, including jQuery.
6.Proficient understanding of cross-browser compatibility issues and Responsive web design.
Inside Sales Executive Responsibilities:
- Maintaining long-lasting relationships with existing customers through exceptional after-sales service.
- Actively sourcing new sales opportunities through cold-calling and emailing.
- Developing in-depth knowledge of product features and benefits.
- Utilizing virtual meetings to build relationships with new customers.
- Processing customers' purchase orders and liaising with the logistics department to ensure the timely delivery of ordered products.
- Advising customers on suitable product selection based on their needs and specifications.
- Creating a sales pipeline to accurately reflect the relative placement of sales prospects in the purchasing process.
- Following up on sales inquiries that are made by potential customers through website chats, emails, and inbound calls.
- Setting up face-to-face meetings between potential customers and Outside Sales Representatives.
Inside Sales Executive Requirements:
- High school diploma or GED.
- Bachelor's degree in Business Administration or Management, Marketing, or related field is preferred.
- Proficiency in all Microsoft Office applications and Customer Relationship Management (CRM) software.
- Proven sales experience.
- Strong analytical and problem-solving skills.
- Excellent negotiation and consultative sales skills.
- Effective communication skills.
- Exceptional customer service skills.
- Preparing JD understanding the needs of hiring manager as well to ask questions that will help you identify the right candidate(s).
- Screen for basic competence of candidates against a technical job description
- Responsible for full-cycle recruiting: interview, offer, negotiation and close candidates for assigned requisitions.
- Identify & Sourcing candidates through various channels Job boards, LinkedIn, cold calls, Technology forums, as well as the database acquired and Buddy referrals as per the requirements of the company standards.
- Generate Recruitment Dashboard periodically & Maintain MIS. on Talent Acquisition activities
- On boarding of new joiners
- Support and advise on HR policy, ensure compliance to the company's policies.
- Serve as an escalation point for personnel and employee relations issues.
- Handling HRMS.
- Update management on a variety of matters including absence, poor performance and manage terminations
- Research attrition/retention, analysing trends thorough headcount and exit data and recommending appropriate course of action.
- Leave and Attendance management Organise Corporate events and other employee engagement activities
- Organise Corporate events and other employee engagement activities









