
A Desktop Support Engineer is responsible for providing technical assistance to end users, troubleshooting hardware and software issues, and ensuring smooth IT operations. The role involves installing, configuring, and maintaining computer systems, peripherals, and network connections while providing excellent customer service.
Key Responsibilities:
- Install, configure, and troubleshoot desktops, laptops, and peripherals.
- Provide first-level support for software, hardware, and network-related issues.
- Assist users with operating system, application, and connectivity problems.
- Perform system updates, patch installations, and regular maintenance.
- Maintain and manage IT assets, ensuring proper documentation.
- Troubleshoot and resolve printer, scanner, and other peripheral issues.
- Support remote users through phone, email, or remote desktop tools.
- Collaborate with IT teams to escalate and resolve complex technical issues.
- Ensure security protocols and best practices are followed for system safety.
- Document solutions, processes, and user issues for future reference.
Required Skills:
- Strong knowledge of Windows, macOS, and basic Linux troubleshooting.
- Experience with Microsoft Office, email configurations, and software installations.
- Basic networking knowledge (IP addressing, DNS, DHCP, VPN, Wi-Fi).
- Hands-on experience in troubleshooting hardware components.
- Familiarity with Active Directory, user account management, and system policies.
- Good problem-solving and communication skills.
- Ability to work independently and handle multiple tasks efficiently.
Experience & Qualifications:
- Bachelor's degree in IT, Computer Science, or related field (preferred).
- 1-2 years of experience in desktop support or IT helpdesk roles.
- Certifications like CompTIA A+, ITIL, or Microsoft Certified are a plus.

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Role & Responsibilities
Own the user experience for Dentsu's AI-powered agentic tools and client-facing data products. This is a senior design role responsible for making complex multi-agent systems, Genie spaces, and automated workflows feel simple and intuitive for media teams and clients who are not technical. You will work at the intersection of AI capability and human usability, designing the interfaces that turn powerful backend intelligence into tools people actually want to use.
Key Responsibilities-
- Lead end-to-end design for agentic AI products: from discovery and user research through wireframes, prototypes, and production-ready specs
- Design intuitive interfaces for multi-agent systems that serve media planners, analysts, and clients with varying levels of technical sophistication
- Create UX flows for Genie spaces, conversational data exploration, and automated reporting dashboards that surface insights without requiring SQL or code
- Develop and maintain a design system for the Decisioning practice's AI product suite, ensuring visual and interaction consistency across all tools
- Conduct user research with internal media teams and client stakeholders to identify pain points, map workflows, and validate design decisions
- Design transparency and trust patterns for AI-driven experiences: how users understand what the system did, why, and how to correct it
- Prototype and test interaction models for agent-to-human handoff, error recovery, and multi-step automated workflows
- Collaborate closely with AI engineers and data scientists to ensure designs are technically feasible and ship at high fidelity
- Design onboarding flows and training materials that accelerate adoption of new AI tools across agencies
- Create client-facing presentation materials, demos, and visual assets that communicate tool capabilities and business value
Ideal Candidate
- Strong Agentic AI & Data Product Designer Profile
- Mandatory (Experience 1): Must have 6+ years of total experience in design, with 5+ years in Product Design for data-heavy or complex digital products — enterprise dashboards, analytics tools, workflow platforms, or similar complex environments — with shipped work at scale.
- Mandatory (Experience 2): Must have 6 months+ experience designing for AI/ML-powered products like gen ai features, agentic ai related features, AI automation tools etc
- Mandatory (Skill 1): Must have demonstrated expertise in complex workflow design, data visualization, and enterprise UX at scale — designing interfaces that surface insights and enable non-technical users to navigate powerful backend systems
- Mandatory (Skill 2): Must have strong understanding of design systems and component-based design methodology, with experience building, contributing to, or maintaining systems that ensure visual and interaction consistency across a product suite
- Mandatory (Skill 3 ): Must have the ability to design transparency and trust patterns for AI-driven experiences — including how users understand what the system did, why, and how to correct it; plus interaction models for agent-to-human handoff, error recovery, and multi-step automated workflows
- Mandatory (Tools): Must have deep proficiency in Figma, including component libraries, auto-layout, and interactive prototyping
- Mandatory (Stakeholder Mgmt & Communication): Must have excellent communication skills for presenting design rationale to engineering, product, and business stakeholders
- Mandatory (Portfolio): Must have a strong portfolio demonstrating complex workflow design, data visualization work, and ideally AI/agentic or conversational interface projects.
- Preferred (AI Interaction Design): Experience specifically designing chatbot, copilot, or agent-based interaction patterns
- Preferred (Industry): Experience in media, advertising, or marketing technology industries
Required Skills: QA Process Setup & Strategy, Team Leadership & People Management, Manual Testing Expertise (SaaS Focused), QA Tools & Bug Tracking Proficiency
Review Criteria
1. Must have 8–10 years of QA experience in B2B SaaS.
2. Must have 3–5 years of experience as a QA Lead or QA Manager (leading and managing a QA team).
3. Must have strong hands-on manual testing experience (UI/UX + API testing).
4. Must be able to set up QA processes from scratch for SaaS products.
5. Must be proficient in test planning, writing test cases, and managing full QA cycles.
6. Must have strong knowledge of regression, smoke, and sanity testing.
7. Must have experience using ClickUp, JIRA, or similar tools for test case and bug management.
Profile Overview:
We are looking for a skilled and hands-on QA Team Lead to manage our Quality Assurance team and help improve the overall product quality. This role includes both leadership and practical testing responsibilities. The ideal candidate should be able to set up strong QA processes from scratch, guide the QA team, and ensure smooth and successful product releases. Experience in B2B SaaS, especially in the hospitality industry, will be a plus.
Roles & Responsibilities:
1) Quality Strategy & Process Setup
- Create and follow the best QA practices for our hospitality SaaS products.
- Set up manual and automation testing systems from the ground up.
- Manage the full QA process — from understanding requirements to testing and final sign-off before release.
2) Team Leadership & Management
- Lead and support the QA team members in their day-to-day work.
- Organize training to help the team improve their skills.
- Manage team workload and assign tasks effectively across different projects.
3) Testing & Execution
- Read product and technical documents to plan testing.
- Write detailed test plans, test cases, and checklists.
- Manage all testing stages including regression, smoke, and sanity tests.
- Verify fixes and issues after updates go live.
4) Tool & Workflow Management (ClickUp)
- Use ClickUp or similar tools to manage test cases, bugs, and team tasks.
- Define rules for bug severity and manage the bug tracking process.
5) Automation (Optional but Preferred)
- Automate repetitive tests like regression or smoke tests.
- Use tools such as Selenium, Cypress, or Playwright if possible.
6) Cross-Team Collaboration
- Work closely with Product Managers, Developers, and Support teams.
- Be the final checkpoint for product quality before release.
7) Reporting & Metrics
- Track QA performance — number of bugs, test coverage, and more.
- Share regular updates and reports with leadership.
Key Skills Needed:
- Experience leading QA teams and setting up QA processes.
- Strong knowledge of SaaS products and manual testing.
- Some experience with test automation tools is preferred.
- Comfortable using tools like ClickUp, JIRA, or similar.
- Good at problem-solving and attention to detail.
- Strong communication and teamwork skills.
Requirements:
- 8–10 years of overall QA experience in B2B SaaS companies.
- 3–5 years in a QA lead or manager role.
- Hands-on experience with manual testing, UI/UX testing, and API testing.
- Knowledge of automation tools like Selenium, Cypress, or Playwright (preferred).
- Experience using project management tools like ClickUp or JIRA.
- Good written and spoken communication skills.
Job Description
We are looking for a Junior Python Developer with knowledge of Python, Pandas, SQL, and Machine Learning concepts. The candidate will assist in developing data-driven solutions, performing data analysis, and supporting machine learning model development.
Key Responsibilities
- Write and maintain programs using Python for data processing and analysis.
- Work with Pandas and NumPy for data cleaning and data manipulation.
- Write SQL queries to extract and analyze data from databases.
- Assist in building and testing machine learning models.
- Perform data preprocessing and feature engineering.
- Collaborate with senior developers and data scientists on projects.
- Document code and maintain technical documentation.
Required Skills
- 0–2 years of experience or strong academic projects in Python
- Knowledge of Pandas and NumPy
- Basic understanding of SQL and relational databases
- Understanding of machine learning concepts
- Familiarity with Scikit-learn or TensorFlow (basic level)
- Good problem-solving and analytical skills
Good to Have
- Knowledge of data visualization tools (Matplotlib / Seaborn)
- Exposure to Jupyter Notebook
- Basic understanding of Git version control
🚀 About the Role
Are you ready to take on an exciting challenge in the world of premium travel services? We're looking for a dynamic and ambitious individual to drive growth, develop strategies, and make an impact in both B2C and B2B segments. If youre passionate about sales, market trends, and customer insights, this is the perfect opportunity for you.
🔹 Key Responsibilities
- Promote & Scale the Business Drive growth in both B2C and B2B markets.
- Understand Customer Needs – Identify market demands and tailor solutions accordingly.
- Optimize Business Operations – Improve processes to enhance efficiency and effectiveness.
- Market Trend Analysis – Work closely with the Planning team to identify opportunities and stay ahead of industry trends.
💡 What We’re Looking For
- Strategic Thinker – Ability to refine sales approaches with strong analytical skills.
- Innovative Mindset – Bring fresh marketing insights and creative sales tactics.
- Data-Driven Approach – Use data for market segmentation, targeting, and performance tracking.
- Customer-Centric – Understand customer behavior to create personalized sales pitches.
- Leadership Potential – Take ownership and contribute to a high-performance team.
- Fast Learner & Adaptable – Quick to grasp new processes and drive results.
✨ Why Join Us?
- 🌍 Exciting Growth Opportunity – Be part of a rapidly expanding business vertical.
- 📈 Impactful Work – Your ideas and strategies will directly shape our success.
- 🎯 Career Growth – Develop leadership and business skills for future career advancements.
- 🤝 Dynamic Team – Work with a passionate and driven team in a fast-paced environment.
If you’re ready to take your career to new heights, apply now and become part of our journey! 🚀
About this role
You will be our first marketing hire, and will be responsible for laying the foundation of our marketing DNA described above.
- Conceptualize from scratch our multi pronged marketing strategy - SEO (blog, newsletter), social media (linkedin, twitter), community, education (webinars, podcasts), partnerships etc
- Understand our user/buyer persona, empathize with them, conceptualize relevant content topics, and work with content writers to push high quality content on various platforms
- Identify the right keywords for Zenskar to optimize on - both head, and long tail
- Iterate to figure out the correct tone for our social media communication, and build relevant audience on social platforms
- Reach out to industry influencers, collaborate with them and organize webinars, podcasts etc with the intent to establish Zenskar as an authority in the industry
- Create a vibrant community of our user and buyer persona, with the intent to help solve the problems they face on a daily basis
- Hire as the team grows and mentor junior folks
What will I be doing? 👩💻👨💻
- Leading parts of the product from inception to launch, and owning large parts of the product’s execution.
- Working with our product management and frontend team to build products with the goal of delighting and increasing the success of our users.
- Architecting, building, testing, and releasing product-facing features.
- Contributing to our side projects and free tools for the recruitment industry.
What do I need? 🤓
- 3+ years of industry experience in a backend engineering role, preferably building a SaaS product. You can demonstrate the significant impact that your work has had on the product and/or the team.
- Deep knowledge of a high-level programming language (for example, Ruby, Python, etc.) but it doesn’t need to be a language that we use here! Great people are effective and learn what we use quickly (or introduce us to better ways of working)
- Experience with scalable distributed systems, both built from scratch as well as on Managed Platforms.
- Willingness to learn and use new technologies.
- Extremely data-driven.
- Ability to debug complex systems.
Brownie points 🍰
- Relevant experience building large-scale data systems.
Feel free to apply even if you feel unsure about whether you meet every single requirement in this posting. As long as you're a quick learner, and are excited about changing the status quo for tech recruitment, we're happy to support you as you come up to speed with our tech stack.
We’re looking for an experienced software Tester (Manual and Automation) to work with Quoality- A Modern Operating Infrastructure for Hospitality Businesses to help them improve the guest experience and generate additional revenue.
Founded in 2021, Quoality is a Hospitality Tech company backed by a US-based Newchip Accelerator. Our mission is to equip businesses with the tools they need to grow.
By providing tools, insights, and education with minimal effort on the business's part, the barrier to making actionable business decisions is lowered dramatically. Everything we do is driven by this mission. Everything we do needs to positively answer the question, "Does this help businesses grow?"
Product Demo: https://www.youtube.com/watch?v=gKklkRYKkC4&t" target="_blank">https://www.youtube.com/watch?v=gKklkRYKkC4
Quoality Blogosphere: https://medium.com/quoality" target="_blank">https://medium.com/quoality
🙋♀️ The role & what we are looking for:
Oh, this is our favorite part. We’ve seen companies that write 'templatized' BS for this section; stuff that’s never followed in reality.
Not us. Here are some of our core values to give you a sense of who we are as a team:
- First and foremost, we’re super transparent. We all know what everyone’s working on, how’s the company doing, and the whole shebang.
- We’re all super chill.
- Work time ain’t playtime. We take our work very seriously. We’re a small bunch on a mission to change the guest experience in the hospitality industry, once and for all.
- Deadlines are a thing for us. We are super punctual.
- We know what we are working on and aren’t clueless.
- We’re more friends than colleagues.
- Monthly 1:1s with the founders where you can directly share & receive feedback.
Not convinced yet? Okay, here’s the fun stuff:
- Flexible leave policy. Yeah, it’s truly flexible. We trust you.
- We have a flexible remote work policy in India. Work from the beautiful beaches of Goa or the stunning mountains of Manali, we’re all good.
- Annual workstations at exotic destinations. Subject to change and hitting milestones.
- Allowances to choose your coworking space (if you want), courses & any tool that you think is beneficial to succeed in this role.
📄 The role & what we are looking for:
🧑💻 Responsibilities:
- Reviewing software requirements and preparing test scenarios.
- Executing tests on software usability.
- Analyzing test results on database impacts, errors or bugs, and usability.
- Preparing reports on all aspects related to the software testing carried out and reporting to the design team.
- Interacting with clients to understand product requirements.
- Participating in design reviews and providing input on requirements, product design, and potential problems.
- Take full ownership of the module starting from architectural and design decisions to shipping.
- Like the work you do, enjoy collaborating with your coworkers, communicate as much as you can, and have fun.
What are you going to do?
- Understand business use cases/user stores and develop test cases/scripts
- Perform manual QA testing including functional testing, regression testing, system testing, white box testing, and black box testing
- Participate in the review and analysis of business requirements, functional specifications and design documents
- Collaborate with project team members on development and customer needs
- Solid knowledge of QA testing methodologies, concepts, processes, and documentation
- Ability to automate at UI/API/Database level and apply the same in their testing
- Required knowledge of DB testing and API testing with tools like Postman etc, along with performance testing.
- Solid experience working with web-based user interfaces, and mobile applications.
- Dedication to product excellence and software testing best practices
- Flexibility and adaptability to a rapidly changing environment
- Creatively think outside the box to identify potential problems, and increase coverage for testing framework
You Need To Have
- 3+ years of relevant software testing experience
- Good in Test Plan, Estimation techniques and testing methodologies.
- Good in Requirement understanding and preparing requirement traceability matrix
- API testing with Postman and other similar tools
- Good in Selenium Scripts and framework designing
- Knowledge of scripting with any programming language is a plus.
- User interfaces testing, mobile applications testing of Android and iOS
- Load testing and performance testing with different tools like JMETER
- Knowledge of API documentation tools like Swagger etc.
- Should have experience using ReAssured with Debugging skills
- Basic Security testing tools knowledge is an add-on.
❕Bonus:
- Entrepreneurial spirit, Product Thinker, and ‘Can-Do' attitude.
- Passionate about leveraging technology for supporting product delivery in the Hospitality space.
- Operating style suited to working in a startup environment, where teamwork and resourcefulness are highly valued.
- Excellent leadership skills, including the ability to manage multiple assignments at a time.
Job Description
Arré is looking for a sharp creative mind that lives on social media and can create/collaborate on diverse, multiformat, multimedia storytelling in a distinctive and unique voice, catering to the urban genz.
- The job entails an end-to-end ownership of Arré social media channels and all content (whether produced by Arré, Arré Studio, or any of the upcoming verticals of Arré) published on social media (FB, Twitter, Instagram, Youtube, Linkedin, Snapchat, Substack etc.)
- Ideating on the content calender with the creative team. The social media person will be looked upon to provide on-point insights into social content trends
- Executing posts and copies, ensuring consistency of the Arré tone of voice
- Tracking of metrics - followers, engagement
- Where required, be able to run promotional campaigns on the social media platforms
- Active contribution into the development of a short-format content slate including collaboration with other social pages, talent and influencers
- Tracking opportunities for Arré to enter awards/ competitions for its content
- Working with Arré’s partners (OTT platforms) where required to collaborate on promotional activities on shows from Arré Studio










