Customer Support & Sales

at Gobikes

Customer Support & Sales

Gobikes

Company

Home

Customer Support & Sales

at Gobikes

Posted by Siddharth Chandra

0 - 2 yrs

₹2L - ₹3L / yr

Remote only

Skills

Customer Service

Customer Support

Lead Generation

Communication Skills

Troubleshooting

Customer Relationship Management (CRM)

Manage large amounts of incoming calls.
Maintaining a healthy relationship with the existing vendors and generating new leads for vendor onboarding.
Develop a rapport with customers, demonstrating a friendly and helpful manner to put them at ease.
Follow up to ensure that appropriate actions were taken on customers' requests.
Provide troubleshooting assistance for customer orders, account statuses and relevant problems

Manage large amounts of incoming calls.
Maintaining a healthy relationship with the existing vendors and generating new leads for vendor onboarding.
Develop a rapport with customers, demonstrating a friendly and helpful manner to put them at ease.
Follow up to ensure that appropriate actions were taken on customers' requests.
Provide troubleshooting assistance for customer orders, account statuses and relevant problems

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About Gobikes

Founded :

2017

Type :

Services

Size :

0-20

Stage :

Bootstrapped

About

GoBikes is a bike rental platform which aims to fill the void in the transportation sector. The platform is designed primarily for daily commuters who rely on public transportation. It allows users to choose from a variety of bikes and scooters available at affordable prices and promises to deliver quality service.

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