Cutshort logo
For Employers
Cybrilla Technologies logo
Senior Customer Success Engineer - Mutual Funds / Fintech
Senior Customer Success Engineer - Mutual Funds / Fintech
Cybrilla Technologies's logo

Senior Customer Success Engineer - Mutual Funds / Fintech

kumda rao's profile picture
Posted by kumda rao
7 - 10 yrs
Best in industry
Remote only
Skills
skill iconJavascript
API
Databases
Problem solving
Troubleshooting
Scripting language

About your Role

At Fintech Primitives we are reimagining WealthTech from the ground up. We are a B2B fintech infra company with deep customer obsession. We currently power some of the fastest growing fintechs and enterprises. We are on a high growth track and need people like you to join us on this mission towards hyper-scale.


We are looking for Integration and Support superheroes to help our customers succeed. This is your chance to work directly with multiple fintechs / enterprises and help them realize their dreams of changing how investing works.


Your Career   

You will join the highly skilled team who are responsible for delivering Cybrilla’s Fintech Primitives services. You represent the company for the world outside, it’s that simple! When the customer closes technical sessions or queries they should feel confident about knowing our products and services. In short, they should be equipped with the tools to be successful. In short, they should be equipped with the tools to be successful. 


Responsibilities : 

 Your customers are developers here who are integrating Fintech primitives APIs, you make an impact by providing implementation, integration and operational guidance. You independently dive into the problem with the eye to both immediate resolution and follow-up through changes and automations.


This enables our customers to develop an awesome product!  


Diagnose and troubleshoot concerns 

  1. Often customers may not know where the issue lies - so ask simple, accurate and complete data inputs to understand the problem and get started with root cause analysis and resolution.
  2. Time is of the essence - by providing timely response and resolution within the SLA, you induce confidence and path to great relationship building with your customers.
  3. Collaborate and coordinate with cross-functional teams (delivery, product, operations, engineering, related 3rd parties, customer) and look for ways to improve the velocity of issue resolution.
  4. Handle interruptions \ technical upgrades via upfront communication, keeping customers up to date at all times until resolution.


Help customers implement product 

  1. Be updated! - by continuously improving your technical and operational understanding of the product, you provide the latest and greatest product implementation assistance to the customers. 
  2. Enable smooth integration of the product into customer’s business by resolving technical or operational queries at any stage of implementation.
  3. Enable faster onboarding and go live by guiding them at every step of the implementation. 


Represent customer issues

  1. Understand areas of product and service improvement during collaboration with internal teams and external customers.
  2. Correlate technical and operational issues across product verticals as well as customer accounts.
  3. Act as a customer advocate and drive enhancements and feature requests with internal teams on products and services. 
  4. Utilize feedback to improve customer experience and debugging strategies.

 

Required Skills and Experience - 

 Must have skills -  

  • 7 to 10 years of experience as a Customer Success Engineer.
  • Problem-solving and troubleshooting skills.
  • Strong will to provide customer services according to agreed SLA’s.
  • Degree in Programming or scripting language and databases.


Good to have skills - 

  • Exposure to mutual funds as an investor is preferable.


What’s in it for you?

  • Opportunity to work on a unique developer first platform for the Indian wealth management industry.
  • Opportunity to work with a highly respected & appreciated fintech company.
  • Opportunity to solve deep domain and technology problems, at scale.
  • Increasing your geek quotient, by attending meetups and conferences. Yes, we dig that stuff.
  • Grow exponentially, by working in small and transparent teams.
  • Who says you can’t make friends at work, we do!


Read more
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos

About Cybrilla Technologies

Founded :
2012
Type :
Products & Services
Size :
20-100
Stage :
Bootstrapped

About

We are all about Agile Development, User Centric Design, and Scaling. Our specialities are Ruby on Rails, iOS and Android and we live and breathe agile development.
Read more

Connect with the team

Profile picture
kumda rao

Company social profiles

bloglinkedintwitterfacebook

Similar jobs

Remote only
8 - 12 yrs
₹20L - ₹40L / yr
Database migration
Oracle DBA
skill iconPostgreSQL
AWS SCT
DMS
+1 more

You'll own heterogeneous database migrations end to end for enterprise customers moving off Oracle and SQL Server onto PostgreSQL and Aurora PostgreSQL. That means running the AWS DMS and SCT toolchain, then doing the part the tools can't: rebuilding procedural business logic in PL/pgSQL when SCT flags a gap it can't close on its own. You ship the runbook, you run the cutover, you validate the result. 


What you'll do?

  • Lead end-to-end database migration initiatives, including assessment, planning, schema conversion, execution, and post-migration validation.
  • Design, configure, and manage AWS DMS and SCT environments while ensuring migration quality, performance, and reliability.
  • Author comprehensive migration runbooks that define execution procedures, validation checkpoints, rollback plans, and operational readiness activities.
  • Perform database migration assessments, dependency analysis, compatibility reviews, and migration strategy recommendations.
  • Collaborate with infrastructure, application, security, and platform teams to ensure successful migration outcomes.
  • Drive migration testing activities, including functional validation, performance testing, failover testing, and production readiness reviews.
  • Provide technical leadership and guidance to migration teams while ensuring adherence to AWS migration best practices and governance standards.
  • Lead conversion and refactoring of procedural database code — Oracle PL/SQL (packages, procedures, functions, triggers, cursors) and SQL Server T-SQL (stored procedures, functions, triggers) — into PostgreSQL/Aurora PostgreSQL PL/pgSQL, resolving semantic and behavioral differences identified by SCT.


What we're looking for?

  • 8–12 years of professional experience in database architecture and migration delivery
  • Hands-on expertise in AWS Database Migration Service (DMS) and AWS Schema Conversion Tool (SCT) for enterprise-scale database migrations
  • Deep proficiency in Oracle, SQL Server, PostgreSQL, and Aurora PostgreSQL environments, including migration planning, execution, and optimization
  • Proven background in delivering heterogeneous database migrations across on-premises, cloud, and AWS environments
  • Knowledge of production database operations, including backup and restore strategies, parameter tuning, performance optimization, and failover testing
  • Skills in authoring and executing migration runbooks, validation plans, cutover procedures, rollback strategies, and post-migration stabilization activities
  • Strong understanding of AWS database services, migration best practices, and integration with broader cloud migration programs
  • Experience engaging directly with enterprise customers, architecture teams, and migration stakeholders to drive successful delivery outcomes
  • Strong hands-on experience converting Oracle PL/SQL and SQL Server T-SQL business logic to PL/pgSQL, including handling of exception handling models, cursor semantics, autonomous transactions, sequences/identity columns, implicit data type conversions, and proprietary built-in packages/functions with no native PostgreSQL equivalent
  • Ability to identify and remediate SCT action items and manual conversion gaps in procedural code (e.g., DBMS_* packages, UTL_* utilities, SQL Server system procedures, dynamic SQL, and nested/recursive procedure calls) and validate converted logic through functional and regression testing.


You'll be preferred if you

  • Have tuned production database performance, backup and restore strategy, and failover testing in high-stakes environments.
  • Have led migration teams or mentored engineers through complex conversions.
  • Bring experience with broader AWS cloud migration programs beyond the database layer.


Read more
Wissen Technology
at Wissen Technology
4 recruiters
Anand V
Posted by Anand V
Bengaluru (Bangalore)
4 - 9 yrs
₹10L - ₹28L / yr
skill iconJava
skill iconSpring Boot
Microservices
Data Structures

Experience in Core Java and Spring Boot.

 • Extensive experience in developing enterprise-scale applications and systems. Should possess good architectural knowledge and be aware of enterprise application design patterns. 

• Should have the ability to analyze, design, develop and test complex, low-latency clientfacing applications. 

• Good development experience with RDBMS.

 • Good knowledge of multi-threading and high-performance server-side development.

• working knowledge of Kafka

• Excellent problem solving and coding skills. 

• Strong interpersonal, communication and analytical skills. 

• Should have the ability to express their design ideas and thoughts.

 

Read more
AI client
AI client
Agency job
via Reliableteamai by Nancy Sondhiya
Remote only
2 - 9 yrs
₹2L - ₹24L / yr
Artificial Intelligence (AI)
Generative AI
Large Language Models (LLM) tuning
skill iconPython

🚀 We’re Hiring: AI Engineer (2+ Yrs, Generative AI/LLMs)


🌍 Remote | ⚡ Immediate Joiner - 15days


Work on cutting-edge GenAI apps, LLM fine-tuning & integrations (OpenAI, Gemini, Anthropic).

Exciting projects across industries in a service-company environment.


🔹 Skills: Python | LLMs | Fine-tuning | Vector DBs | GenAI Apps


🔸Apply: https://lnkd.in/dVQwSMBD


✨ Let’s build the future of AI together!


#AIJobs #Hiring #GenAI #LLM #Python #RemoteJobs

Read more
Aadvi tech
Sravan Kumar
Posted by Sravan Kumar
Bengaluru (Bangalore), Mumbai, Delhi, Gurugram, Noida, Ghaziabad, Faridabad, Pune, Hyderabad
4 - 10 yrs
₹15L - ₹30L / yr
Kafka
Cucumber
skill iconJava
Test Automation (QA)
Selenium
+1 more


Job description:

  • Hands on skills in Java programming languages
  • Experience of testing of Cloud Native applications with exposure of Kafka.
  • Understanding the concepts of K8, Caching, Rest / GRPC and Observability
  • Experience with good programming or scripting practices and tools: code review, ADO/Jenkin etc
  • Apply expertise in Java, API Testing, Cucumber or other test frameworks to design, develop and maintain automation test suites.
  • Intimate familiarity with QA concepts: white-/black-/grey-box testing, acceptance/regression test, system integration test, performance/stress test, and security tests
Read more
Bacancy Technology
at Bacancy Technology
2 recruiters
Shraddha Parekh
Posted by Shraddha Parekh
Remote, Ahmedabad
2 - 7 yrs
₹3L - ₹14L / yr
skill iconGo Programming (Golang)

Position: Software Engineer/ Sr. Software Engineer

Technology: Golang Developer

Location: Ahmedabad / Remote

Job Description:

  1. Experience in software development in Golang
  2. More than 1 years of strong API design and development experience
  3. Strong knowledge of Object-Oriented Programming Concepts, design patterns.
  4. Good analytical and problem solving skills
  5. Knowledge of data structures, algorithms, parallel and concurrent code.
  6. You should be able to read GoLang code and grasp the concepts quickly.
  7. Building RESTful APIs in relevant programming languages.
  8. Experience with Git and continuous integration.
  9. Experience with SQL/ NoSQL Databases / Postgre / Mongo db
  10. Design, build and maintain high performance, scalable and secure code.
Read more
Cleanliness & Hygiene Intelligence company. (SCL1)
Cleanliness & Hygiene Intelligence company. (SCL1)
Agency job
via Multi Recruit by Sapna Deb
Bengaluru (Bangalore)
2 - 5 yrs
₹15L - ₹18L / yr
skill iconAngularJS (1.x)
skill iconAngular (2+)
skill iconJavascript
skill iconHTML/CSS
skill iconDjango
+4 more
  • A self-driven UI engineer with an eye for detail UI Design and Development
  • Build solutions that’ll be used by thousands of enterprises globally
  • Meld UX and great looking UI and Wireframe while keeping excellent code quality
  • Thrive in a collaborative team environment and work with challenging timelines
  • Design and build web apps that are scalable, puts user experience front and center
  • Develop modular UI components for company-wide reuse
  • Evolve a common design language for UI across apps
  • Establish and advocate front-end coding guidelines
  • Iterate UI features with high speed
  • Work with ambiguous product requirements and shared backend APIs

 

REQUIREMENT-

  • 2-4 years of experience with working on UI frameworks like Angular
  • Experience in product companies would be a plus
  • Must have a solid understanding of JavaScript and related libs, CSS
  • Big plus if familiar with Django, Flask, Postgres, Linux, Git, AWS
  • Writing high-performance, reliable and maintainable code
  • Ability to define cross-core contracts and bring them to closure through collaboration.
  • Analytical and problem-solving skills
  • Working knowledge of Git and proficiency with Jenkin
Read more
Ejohri Jewel Hub
at Ejohri Jewel Hub
3 recruiters
Jitandra Singh
Posted by Jitandra Singh
Ahmedabad, Mumbai
2 - 6 yrs
₹4L - ₹9L / yr
Software Testing (QA)
Test Automation (QA)
Appium
Selenium
Mobile application QA
Wea re looking for QA - Automates tester who can test our website and app and can find bugs, errors and can inform to relevant departments.
Read more
BlackLight Studio Works Pvt Ltd
Prachi Gupta
Posted by Prachi Gupta
Noida
3 - 8 yrs
₹5L - ₹10L / yr
skill iconNodeJS (Node.js)
skill iconJava
NOSQL Databases
API
What You Bring to the team:
• More than 3+ years of experience developing serverless applications using public
cloud like Google Cloud/ AWS
• Knowledge of Node. js and frameworks available for it.
• Strong proficiency with JavaScript
• Understanding the nature of asynchronous programming and its quirks and workarounds.
• Distributed system development with an understanding of latency, scalability, scheduling, asynchronous programming, and reliability
• Understanding fundamental design principles behind a scalable application
• Experience with services common to serverless architectures, like: AWS Lambda, DynamoDB, IAM, Firebase Real Time Database, Google Cloud SQL, Cloud Tasks.
It’s a bonus if you have worked on Google Cloud Project and Firebase.
• Solid Experience with NoSQL and SQL databases is required with proven experience of creating database schemas that represent and support business processes.
• Integration of multiple data sources and databases into one system.
• Experience with deploying, maintaining, debugging live systems, and end-to-end testing and analysis
• Experienced in creating micro-services based architectures, reusable components
• Experience building REST APIs and other common application architectures on the above services
• Experience building data processing pipelines
• Solid understanding of code, design, and development practices
• General comfort in exploring, assessing, and learning new frameworks
• High levels of integrity and professionalism, and an ability to channel maximum amounts of energy into the role delivering premium customer service at all times
• Adhere to different Project Management methodologies (Agile etc) and leverage different CI/CD tools

Extra Gems for:

• Google, AWS and/or Industry certifications.
• Familiarity with object storage such as AWS S3, Firebase Storage, in-memory caches such as Redis
• Demonstrated performance of threat modeling, risk assessment techniques, code reviews in the context of DevSecOps security
• Knowledge of Application Monitoring using tools like Google Stackdriver
• Broad familiarity with other languages like J2EE, Python as we write some code in these as well.
• Experience with Github and advanced Github features.
• Experience of working in Product industry
• Open source contributions, interesting hobby projects.

Your responsibilities would include:


• Your primary focus will be the development of reliable server-side logic that would be used by millions of users daily.
• Augmenting an in-house authoritative serverless real-time multiplayer gaming backend catering lakhs of events every second.
• Designing, implementing and optimising low-latency, high-availability, secure and performant system for our end-user; ensuring “awesome” user-experience.
• Defining and maintaining the database, keeping in mind high performance and responsiveness to all requests-rate.
• Have the ownership of designing architecture, developing, maintaining,
debugging, scaling live backend services.
Read more
Revalsys Technologies
at Revalsys Technologies
4 recruiters
srilatha s
Posted by srilatha s
Hyderabad
1 - 3 yrs
₹1.2L - ₹3.6L / yr
skill iconAngularJS (1.x)
Angular
skill iconJavascript
skill iconHTML/CSS
  1. Develop User interfaces for Modern Rich Internet Applications with the latest Front End Technologies Perform product analysis and development tasks of increasingly complex nature which may require extensive research and analysis.
  2. Writing tested and documented JavaScript, HTML and CSS
  3. Make design and technical decisions for AngularJS projects.
  4. Ensuring high performance
Read more
OAB Studios
at OAB Studios
4 recruiters
Snehal Fating
Posted by Snehal Fating
Pune
2 - 7 yrs
₹3L - ₹10L / yr
Content Strategy
Content Writing
Technical Writing
Job Description: ​Writing various Technical/Non-Technical documents as required by the different departments (Documents like Product Brochures, User manuals, Installation manuals,​ ​web-site documentation etc​. ​Meeting with various departments (Sales / Design / Development / Quality etc.) to discuss the document requirements and gathering data to be included in the documents. ​Researching about the documents from existing sources from internet/books etc.​​ Responsibilities: Work with internal teams to obtain an in-depth understanding of the product and the documentation requirements Analyze existing and potential content, focusing on reuse and single-sourcing opportunities Create and maintain the information architecture Produce high-quality documentation that meets applicable standards and is appropriate for its intended audience Write easy-to-understand user interface text, online help and developer guides Create tutorials to help end-users use a variety of applications. Requirements: Proven working experience in technical writing of software documentation Ability to deliver high quality documentation paying attention to detail Ability to quickly grasp complex technical concepts and make them easily understandable in text and pictures Strong working knowledge of Microsoft Office (Word, Excel, Power-point etc.), Ketnotes etc. Excellent written skills in English and strong command on communication skill. Good analytical skills. Basic familiarity with the SDLC and software development Preference of Educational background: Bachelor’s degree from any worldwide reputed institute University degree in Computer Science, Engineering or equivalent preferred. Related professional courses would be an advantage. Preference of Professional background: Experience on end user product documentation would be an advantage.
Read more
Why apply to jobs via Cutshort
people_solving_puzzle
Personalized job matches
Stop wasting time. Get matched with jobs that meet your skills, aspirations and preferences.
people_verifying_people
Verified hiring teams
See actual hiring teams, find common social connections or connect with them directly.
ai_chip
Move faster with AI
We use AI to get you faster responses, recommendations and unmatched user experience.
Did not find a job you were looking for?
icon
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.
companies logo
companies logo
companies logo
companies logo
companies logo
Get to hear about interesting companies hiring right now
Company logo
Company logo
Company logo
Company logo
Company logo
Linkedin iconFollow Cutshort
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos