Senior Customer Success Engineer - Mutual Funds / Fintech
JavascriptAbout your Role
At Fintech Primitives we are reimagining WealthTech from the ground up. We are a B2B fintech infra company with deep customer obsession. We currently power some of the fastest growing fintechs and enterprises. We are on a high growth track and need people like you to join us on this mission towards hyper-scale.
We are looking for Integration and Support superheroes to help our customers succeed. This is your chance to work directly with multiple fintechs / enterprises and help them realize their dreams of changing how investing works.
Your Career
You will join the highly skilled team who are responsible for delivering Cybrilla’s Fintech Primitives services. You represent the company for the world outside, it’s that simple! When the customer closes technical sessions or queries they should feel confident about knowing our products and services. In short, they should be equipped with the tools to be successful. In short, they should be equipped with the tools to be successful.
Responsibilities :
Your customers are developers here who are integrating Fintech primitives APIs, you make an impact by providing implementation, integration and operational guidance. You independently dive into the problem with the eye to both immediate resolution and follow-up through changes and automations.
This enables our customers to develop an awesome product!
Diagnose and troubleshoot concerns
- Often customers may not know where the issue lies - so ask simple, accurate and complete data inputs to understand the problem and get started with root cause analysis and resolution.
- Time is of the essence - by providing timely response and resolution within the SLA, you induce confidence and path to great relationship building with your customers.
- Collaborate and coordinate with cross-functional teams (delivery, product, operations, engineering, related 3rd parties, customer) and look for ways to improve the velocity of issue resolution.
- Handle interruptions \ technical upgrades via upfront communication, keeping customers up to date at all times until resolution.
Help customers implement product
- Be updated! - by continuously improving your technical and operational understanding of the product, you provide the latest and greatest product implementation assistance to the customers.
- Enable smooth integration of the product into customer’s business by resolving technical or operational queries at any stage of implementation.
- Enable faster onboarding and go live by guiding them at every step of the implementation.
Represent customer issues
- Understand areas of product and service improvement during collaboration with internal teams and external customers.
- Correlate technical and operational issues across product verticals as well as customer accounts.
- Act as a customer advocate and drive enhancements and feature requests with internal teams on products and services.
- Utilize feedback to improve customer experience and debugging strategies.
Required Skills and Experience -
Must have skills -
- 7 to 10 years of experience as a Customer Success Engineer.
- Problem-solving and troubleshooting skills.
- Strong will to provide customer services according to agreed SLA’s.
- Degree in Programming or scripting language and databases.
Good to have skills -
- Exposure to mutual funds as an investor is preferable.
What’s in it for you?
- Opportunity to work on a unique developer first platform for the Indian wealth management industry.
- Opportunity to work with a highly respected & appreciated fintech company.
- Opportunity to solve deep domain and technology problems, at scale.
- Increasing your geek quotient, by attending meetups and conferences. Yes, we dig that stuff.
- Grow exponentially, by working in small and transparent teams.
- Who says you can’t make friends at work, we do!
Shubham Vishwakarma
Full Stack Developer - Averlon
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Responsibilities of the role include:
1. Create, maintain, and execute test plans and test cases against hardware and software.
2. Design, build, and maintain robust automated test frameworks and test scripts using Java,
C# and Selenium/WebDriver.
3. Develop and execute automated test cases for web, API.
4. Ability to understand source code for code-review.
5. Ability to debug application/script issues by reviewing logs/errors.
6. Estimate test efforts, analyze and communicate test results.
7. Understand and effective role playing in release and sprint planning.
8. Defect tracking, participate in day-to-day QA activities.
9. Enhance and extend the automation library and framework.
10. Understand clients’ business requirements and objectives and design test plan.
11. Write specialized testing tools for use in testing our software platform.
12. Expert Exploratory tester.
13. Constructive thinker and highly collaborative with customer and within team.
14. Understand Agile test approach against (Cost of change and time factors).
Skills Required:
1. Self-organization
2. Good knowledge of OOPS
3. Strong knowledge of Selenium, NUnit, MSTest, or xUnit frameworks.
4. Experience with REST API testing and tools like Postman or RestSharp.
5. Proficiency in designing test frameworks from scratch and maintaining existing frameworks.
6. Familiarity with CI/CD tools like Jenkins, Azure DevOps, or GitHub Actions.
7. 1-3 years of experience in Qualification profile.
8. Mobile automation testing experience plus.
9. Min 1 year experience in automation testing (Selenium).
10. Debug application/script issues.
11. Curiosity, drive, passion, willing to learn and develop, energy, good team member, good
communication
Qualifications:
Associate Principal Engineer, Linux Administrator
Location: Bengaluru, India (Hybrid)
Employment Type: Full-time
Experience:9-11 years
Job description
REQUIREMENTS:
- Strong experience in DevOps, Platform Engineering, and Infrastructure Automation
- Deep hands-on expertise in Linux Administration (RHEL, CentOS, Ubuntu) – OS hardening, security, patching, and performance management (Must Have)
- Strong experience with Cloud Technologies – Public & Private Cloud environments (Must Have)
- Hands-on experience with Infrastructure as Code (IaC) using Terraform (Must Have)
- Strong automation expertise using Ansible for configuration management and infrastructure provisioning (Must Have)
- Experience building and managing CI/CD pipelines and end-to-end deployment automation
- Strong experience with Kubernetes administration, orchestration, and cluster management (Must Have)
- Hands-on experience with Docker containerization and Helm package management
- Experience managing large-scale development and infrastructure environments
- Strong understanding of Networking concepts, connectivity, design, troubleshooting, and network automation
- Experience with Observability & Monitoring tools and best practices
- Experience with Proxmox virtualization platform administration and management
- Knowledge of Edge Technologies and distributed infrastructure environments
- Basic understanding and administration of Active Directory (AD)
- Experience implementing AI-driven Automation solutions and operational efficiencies
- Strong understanding of infrastructure security, compliance, and governance
- Experience working in Agile/Scrum environments
- Strong troubleshooting, analytical, and problem-solving skills
- Excellent communication and stakeholder management skills
RESPONSIBILITIES:
- Design, build, and manage scalable infrastructure platforms across cloud and on-premise environments
- Administer and maintain Linux servers including security hardening, patching, performance tuning, and troubleshooting
- Develop and manage Infrastructure as Code (IaC) solutions using Terraform
- Automate infrastructure provisioning, configuration management, and operational tasks using Ansible
- Design, implement, and maintain CI/CD pipelines for application and infrastructure deployments
- Deploy, manage, and optimize Kubernetes clusters and containerized workloads
- Manage Docker environments and Helm-based application deployments
- Design and implement network solutions ensuring security, reliability, and scalability
- Monitor infrastructure health, performance, and availability using observability and monitoring tools
- Manage and support Proxmox virtualization environments
- Implement AI-driven automation initiatives to improve operational efficiency and reduce manual effort
- Support edge infrastructure deployments and distributed computing environments
- Collaborate with development, security, and operations teams to deliver reliable platform services
- Troubleshoot production incidents and perform root cause analysis
- Define infrastructure standards, automation frameworks, and operational best practices
- Ensure high availability, scalability, security, and reliability of infrastructure platforms
- Mentor junior engineers and provide technical leadership on DevOps and platform engineering initiatives
- Participate in Agile ceremonies and contribute to continuous improvement initiatives
- Work closely with stakeholders to understand infrastructure requirements and deliver optimal solutions
Qualifications
Bachelor’s or master’s degree in computer science, Information Technology, or a related fields
NodeJS (Node.js)Qualification, Experience & Critical Capabilities
- Graduation in Engineering (Preferred Computer Science)/ Post Graduation with 8 years (+) hands on experience working in SAP MDM / MDG.
- Experience in writing User Story/Business Requirement Specification, USDD (User Story Design Document)/Functional/Technical Specifications and understand Devops, Agile methodology/framework.
- Act as a partner to the Business for Business Process Query Incidents, Small Change (Projects), Problem Management and define right solution from Design and Cost perspective by aligning with Chief Architect Group (CAG) as and when needed.
- Coordinates with business users and other IT departments to design, develop, implement, enhance and maintain complex solutions.
- Be able to support and challenge the Partners (Vendors) on quotation of Change efforts, Fulfill the role of a SME (subject matter expert), Oversee and support the development of the solution, Validate the functionality as per business needs, support testing (IST & UAT) and User training.
- Experience in collaboration with different domains (functions) within Syngenta and third-party Partners (Vendors).
Relevant Experience
- 8 years (+) experience working as SAP MDM / MDG Functional Analyst.
- Should have worked on implementation of MDM.
- Good to have: Exposure to migration of SAP MDM to MDG.
MDM:
- Experience in MDM configuration.
- Experience in Integrating business process requirements with the technical implementation of SAP Master Data Management / Governance.
- Set up Validation (Business) rules, Workflow process, Import/Syndication Maps.
- Setup and use of MDM Transport Management.
- Design understanding of material / products master repository architecture.
- Experience working on SAP MDM Production Support and New Enhancements.
- Knowledge of handling MDM integration with different systems. Ex MDM <> ECC, SFDC etc.
- Understanding the Business problem and the different Master data used in the Organization (say if its Material Master/Customer/Vendor/Finance Master data etc.).
- Develops and implements strategies to translate business requirements and models into feasible and acceptable designs to ensure that business needs are met.
- Once the understanding phase is done Functional Analyst will have to work with vendor to provide a Solution through SAP MDM and then design and Implement the solution end to end.
- Strong hands on experience in MDM Console, Data Manager, Import Manager, Syndicator, Workflow, Data modeling, Standardization, Cleansing and SAP ECC.
- Consultant should try to wider there view for all the different platforms that are used with MDM such as Netweaver , XI, ABAP etc.
- Identifies areas for data quality improvements and helps to resolve data quality problems through the appropriate choice of error detection and correction, process control and improvement, or process design strategies.
MDG:
- Configuration exposure with MDG product / material data objects.
- Experience in UI modelling (Design and Creation of UI, Value restriction and Derivation rules).
- Understanding and familiarity with MDG application framework and various governance API's.
- Able to perform MDG configurations and customizations in areas like data modeling, process modeling, key mapping, duplicate checks, validations, replication and MDG error handling.
- Knowledge in activation and configuration of the MDG modules & components.
- Expertise in Data Model Enhancement, Data Transfer (DIF/DEF), Data Replication Framework (DRF) via ALE / IDOC, key and value mapping.
- Able to perform MDG Configurations and Customizations in areas like Data Modeling, Process Modeling, Key Mapping, Duplicate checks, validations and MDG error handling experience.
General Experience and Prerequisites
- Excellent written and verbal communication around issues, managing escalations.
- Experience in client facing and managing outsourced partners.
- A Team player with a collaborative attitude, proactive and ability to work under pressure.
- Good understanding of agile ways of working (DevOps model), knowledge on ITIL processes.
- Knowledge of Lean/ 6 Sigma, Design Thinking, Agile methodology.
- Certification in SAP MDM / MDG preferred.
NodeJS (Node.js)
React.jsJavascript
HTML/CSSExperience: 4 to 6 years prefreable.
Vue.js
AngularJS (1.x)
Angular (2+)React.jsJavascript2. Debugging and testing code
3. Documenting and testing new software applications
4. Researching, investigating, and fixing a wide range of technical issues
5. Collaborating with senior leaders
6. Approaching problems and creating solutions
Flutter
iOS App Development
Android DevelopmentWe are looking for an Flutter Developer who possesses a passion for pushing mobile technologies to the limits.
This Flutter app developer will work with our team of talented engineers to design and build the next generation of our mobile applications. Flutter programmer works closely with other app development and technical teams.
Responsibilities
- Design and build advanced applications for the Flutter platform
- Collaborate with cross-functional teams to define, design, and ship new features - Work with outside data
sources and APIs
- Unit-test code for robustness, including edge cases, usability, and general reliability - Work on bug fixing and
improving application performance
- Continuously discover, evaluate, and implement new technologies to maximize development efficiency
Qualifications
Bachelor's degree or equivalent experience in Computer Science or related field
Development experience with programming languages
SQL database or relational database skills
Proven software development experience and Flutter skills development
Proven working experience in Flutter app development and
Have published at least one original Flutter app
Experience with Flutter SDK
Experience with Bloc Pattern
Experience working with remote data via REST and JSON
Experience with third-party libraries and APIs
Working knowledge of the general mobile landscape, architectures, trends, and
emerging technologies
Solid understanding of the full mobile development life cycle
|
Role - Sales 1.) Independently generate quality leads. 2.) Capability to close the leads independently with continuous follow-up and coordination. 3.) Should be able to create plan for next 4 years related to sales and target to be achieved. 4.) Good network in manufacturing industry. 5.) Helping determine pricing schedules for quotes, promotions, and negotiations. 6.) Monitors competition by gathering current marketplace information on pricing, products, new products, delivery schedules, techniques, etc. 7.) Visiting clients and potential clients to evaluate needs or promote products and services. 8.) Resolves customer complaints by investigating problems, developing solutions, preparing reports, making recommendations to management
Desired Skills – · Ability to work independently. · The individual will be expected to work with minimum guidance and take ownership of his / her work. · Understanding of the sales process and procedure. · Superb interpersonal skills, including the ability to quickly build rapport with both customers and suppliers · Experience is must in sales |
• Proficient in PowerBI
• Bonus for proficient coding skills in R / Python. Master-level skills in SQL and query languages
• 2+ years of experience working with visualization tools such as PowerBI Tableau, Qlik etc.
• Excellent written and verbal communication skills
• Ability to proficiently come up to business requirements/model and gain good understanding of business metrics
• Excellent organizational, presentation, analytical, written and verbal communication
• Understand efficient coding standards and has a knack to plan for QC checks
• Added advantage if you understand Cloud hosting, customizing visualization tools using DAX,data integration with analytical data-streams
Desired Skills and Experience:
• Be a consultant to our clients. Think out-of-the-box and develop visualization solutions which help clients in solving their business problems
• Tremendous passion towards learning is a must. You must be able to merge the art of consulting and the science of Design in visualization
• Drive and energy to work hard and achieve success in an entrepreneurial environment
• Should have hands-on experience in delivering projects across multiple industries and analytics
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon