Senior Customer Success Engineer - Mutual Funds / Fintech
About your Role
At Fintech Primitives we are reimagining WealthTech from the ground up. We are a B2B fintech infra company with deep customer obsession. We currently power some of the fastest growing fintechs and enterprises. We are on a high growth track and need people like you to join us on this mission towards hyper-scale.
We are looking for Integration and Support superheroes to help our customers succeed. This is your chance to work directly with multiple fintechs / enterprises and help them realize their dreams of changing how investing works.
Your Career
You will join the highly skilled team who are responsible for delivering Cybrilla’s Fintech Primitives services. You represent the company for the world outside, it’s that simple! When the customer closes technical sessions or queries they should feel confident about knowing our products and services. In short, they should be equipped with the tools to be successful. In short, they should be equipped with the tools to be successful.
Responsibilities :
Your customers are developers here who are integrating Fintech primitives APIs, you make an impact by providing implementation, integration and operational guidance. You independently dive into the problem with the eye to both immediate resolution and follow-up through changes and automations.
This enables our customers to develop an awesome product!
Diagnose and troubleshoot concerns
- Often customers may not know where the issue lies - so ask simple, accurate and complete data inputs to understand the problem and get started with root cause analysis and resolution.
- Time is of the essence - by providing timely response and resolution within the SLA, you induce confidence and path to great relationship building with your customers.
- Collaborate and coordinate with cross-functional teams (delivery, product, operations, engineering, related 3rd parties, customer) and look for ways to improve the velocity of issue resolution.
- Handle interruptions \ technical upgrades via upfront communication, keeping customers up to date at all times until resolution.
Help customers implement product
- Be updated! - by continuously improving your technical and operational understanding of the product, you provide the latest and greatest product implementation assistance to the customers.
- Enable smooth integration of the product into customer’s business by resolving technical or operational queries at any stage of implementation.
- Enable faster onboarding and go live by guiding them at every step of the implementation.
Represent customer issues
- Understand areas of product and service improvement during collaboration with internal teams and external customers.
- Correlate technical and operational issues across product verticals as well as customer accounts.
- Act as a customer advocate and drive enhancements and feature requests with internal teams on products and services.
- Utilize feedback to improve customer experience and debugging strategies.
Required Skills and Experience -
Must have skills -
- 7 to 10 years of experience as a Customer Success Engineer.
- Problem-solving and troubleshooting skills.
- Strong will to provide customer services according to agreed SLA’s.
- Degree in Programming or scripting language and databases.
Good to have skills -
- Exposure to mutual funds as an investor is preferable.
What’s in it for you?
- Opportunity to work on a unique developer first platform for the Indian wealth management industry.
- Opportunity to work with a highly respected & appreciated fintech company.
- Opportunity to solve deep domain and technology problems, at scale.
- Increasing your geek quotient, by attending meetups and conferences. Yes, we dig that stuff.
- Grow exponentially, by working in small and transparent teams.
- Who says you can’t make friends at work, we do!

About Cybrilla Technologies
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Executes the development, Maintenance, and enhancements of varying complexity levels across platform systems
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Translates the Business Requirements and specifications into related solutions designs to understand business needs and functional specifications
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Evaluates project deliverables to ensure they meet the specifications and architectural standards
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Work independently and handle product responsibilities with stakeholders and good communication skills
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Good understanding of performance and security aspects of software development
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Working experience in Agile Software Methodology (Scrum and Kanban)
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6+ years of experience in Software development using Java and J2EE technologies
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Experience in designing front end interfaces using HTML, CSS, Javascript, iQuery, AJAX
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Experience in Build tools like Maven
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Strong hands-on experience in developing microservices using Springboot
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Strong hands-on experience in Spring Framework such as Spring MVC, IDC, AOP and Spring JDBC
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Experience in Core Java, Multi-threading, OOPs, Collections and servlets
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Unit and integration testing using Junit
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Profile
Purpose of Role: To support and maintain the existing and future applications managed by ABD (Agile Business Development) Team.
Main Responsibilities:
- To work on existing and future applications as required
- Work with ABD India Application Support and Business Support team to address production issues and/or to do development work
- Work with US ABD team to coordinate the on-going support and monthly release of C-Hub (Customer-Hub) application and other ABD Applications
- Report status to management on project progress
- Identify and escalate related issues and risks
- Coordinate with others in Development and Business Support team to implement new features of SQL Server/ MS Web based technologies
- Assess current modules and offer performance improvements techniques
- Make sure Database Design Standards/coding standards established by ABD are followed
- Constant communication with ABD leadership team in US.
- Problem Solving ability with “Can-do” attitude
- IT experience in Banking industry is preferred
Candidate Profile
- Minimum 5-8 years of experience and bachelor’s degree in Engineering, Accounting, Finance, or equivalent with good communication Skill
- Strong background in Microsoft Technologies and SDLC concepts. Should have experience in below technologies:
- Microsoft .Net (ASP.NET & ASP .NET CORE)
- C#, JavaScript, CSS, JQuery /Angular 2 +(Angular version 2 or higher), Typescript
- MVC and WebAPI
- MS SQL Server management Studio (SSMS) to develop database objects such as Stored Procedures, Functions, views, triggers, constraints etc. and look for performance tuning and Exception handling for these components
- Good to have: Understanding of MS Excel VBA /MS-access/ macro codes
About RaRa Delivery
Not just a delivery company…
RaRa Delivery is revolutionising instant delivery for e-commerce in Indonesia through data driven logistics.
RaRa Delivery is making instant and same-day deliveries scalable and cost-effective by leveraging a differentiated operating model and real-time optimisation technology. RaRa makes it possible for anyone, anywhere to get same day delivery in Indonesia. While others are focusing on ‘one-to-one’ deliveries, the company has developed proprietary, real-time batching tech to do ‘many-to-many’ deliveries within a few hours.. RaRa is already in partnership with some of the top eCommerce players in Indonesia like Blibli, Sayurbox, Kopi Kenangan and many more.
We are a distributed team with the company headquartered in Singapore 🇸🇬 , core operations in Indonesia 🇮🇩 and technology team based out of India 🇮🇳
Future of eCommerce Logistics.
- Datadriven logistics company that is bringing in same day delivery revolution in Indonesia 🇮🇩
- Revolutionising delivery as an experience
- Empowering D2C Sellers with logistics as the core technology
About the Role
- Build and maintain CI/CD tools and pipelines.
- Designing and managing highly scalable, reliable, and fault-tolerant infrastructure & networking that forms the backbone of distributed systems at RaRa Delivery.
- Continuously improve code quality, product execution, and customer delight.
- Communicate, collaborate and work effectively across distributed teams in a global environment.
- Operate to strengthen teams across their product with their knowledge base
- Contribute to improving team relatedness, and help build a culture of camaraderie.
- Continuously refactor applications to ensure high-quality design
- Pair with team members on functional and non-functional requirements and spread design philosophy and goals across the team
- Excellent bash, and scripting fundamentals and hands-on with scripting in programming languages such as Python, Ruby, Golang, etc.
- Good understanding of distributed system fundamentals and ability to troubleshoot issues in a larger distributed infrastructure
- Working knowledge of the TCP/IP stack, internet routing, and load balancing
- Basic understanding of cluster orchestrators and schedulers (Kubernetes)
- Deep knowledge of Linux as a production environment, container technologies. e.g. Docker, Infrastructure As Code such as Terraform, K8s administration at large scale.
- Have worked on production distributed systems and have an understanding of microservices architecture, RESTful services, CI/CD.
We are interested in hiring a dedicated and hardworking individual as a Telecaller to join our https://resources.jobsoid.com/job-descriptions/industry/sales">Sales Department.
Your main goal is to boost our sales by reaching out to the existing customers as well as potential customers. As a Telecaller, you are responsible for handling sales over the phone entirely. You are also responsible for solving questions in regard to the product or service provided by the company.
In addition to this, you should collect desired information from the clients and maintain healthy relations with them. You are required to understand the customer’s requirements and demands and close the sales deal efficiently. You are also required to write down important information provided by the customer and follow up with them regularly.
As an ideal candidate, you should be an excellent communicator along with convincing abilities. Great report-writing skills, amazing negotiation skills, and phenomenal telephone etiquette are essential for this position.
If you are ready to take up these duties and responsibilities of Telecaller, then apply right away. We will love to meet you.
Responsibilities
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Answering phones and explaining the product and services offered by the company.
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Contacting existing customers as well as prospective customers using scripts.
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Obtaining customer information and other relevant data.
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Asking questions to the customer and understanding their specifications.
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Resolving queries and issues related to the products and services.
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Making recordings of all the sales phone calls and sales deals.
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Taking and professionally processing product orders.
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Maintaining the database of customers on a regular basis.
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Suggesting solutions based on customers’ needs and requirements.
Requirements
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High school diploma or equivalent.
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Work experience as a Telecaller, https://resources.jobsoid.com/job-descriptions/sales/telemarketer">TeleMarketer, or a similar role in the Sales Department.
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Professional certification sales and marketing will be an advantage.
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Great interpersonal skills.
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Exceptional oral and written communication skills.
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Strong organizational skills.
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Ability to work in a team or individually as and when required.
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Ability to manage and handle multiple tasks.
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Outstanding problem-solving skills.
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Exceptional attention to detail.
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Hard-working individual.
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Good time management abilities.
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Strong decision-making skills.
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Ability to tolerate stress and pressure.
Designation: Asst. Manager / Manager - Email Marketing
Department: Affiliate Marketing Team
Location: Mumbai
Qualification: Any Graduate or Post Graduate
Experience: 5+ years of relevant experience in email marketing and marketing automation experience with expertise in database management concepts and best practices.
Responsibilities:
- Responsible for email marketing program development and execution, including segmentation, testing, and deployment, and continually evaluate these for improvements
- Design, assemble and create overall email marketing campaigns.
- Ensure messages are sent in proper form and template. Proofread emails for clarity, grammar, and spelling. Include specific graphics, incentives, and detailed descriptions.
- Develop a personalization strategy.
- Ensuring design and layouts of emails are optimized, user and mobile-friendly
- Create database of emails for lead generation.
- Purge non-deliverable email addresses and opt-outs.
- Include persuasive call-to-actions in advertisements and promotions.
- Understand and evaluate campaign metrics and distribute campaign performance to the marketing team.
- Work with management to define KPIs, create reporting and analyze campaign performance.
- Create recommendations to improve campaigns continuously.
- Manage marketing automation efforts and processes, proactively researching and implementing the latest best practices, strategies, and industry standards
- Plan and perform A/B testing to define and execute enhancements to productivity, conversion rates, programs/campaign ROI, and sales growth
- Support essential marketing operations initiatives in Mailmodo, Hubspot, and Salesforce such as managing the lead lifecycle, lead scoring, lead nurturing, segmentation, and data cleansing
Profile Brief:
- Strong working knowledge of email marketing tools like Mailmodo, Hubspot, Salesforce.com
- Must have superior communication skills, both written and verbal.
- Must be highly organized and self-motivated with a sense of urgency.
- Strong independent project management skills.
- Capable of handling multiple tasks with competing priorities under minimal supervision.
- Able to think critically and exercise independent judgment and discretion.
- Excellent attention to detail
Salary: Upto 6LPA (Negotiable)
IMMEDIATE JOINING PREFERRED!
Anxyz is building a modern employee engagement and wellbeing platform. If you want to be part of a new team and make an impact with your skills, we would like to hear from you!
THE ROLE INVOLVES:
- Identify target customers and reach out to them about the company and its offering
- Research new markets, build a pipeline of potential leads
- Conduct online calls and demos with potential customers and close them as paying customers.
- Prepare sales contracts, quotes and proposals for clients and clients
- Nurture relationships with potential customers
- Train and help team members develop their skills
- Develop a sales growth strategy
THE REQUIREMENTS
- 1-3 years of proven sales and business development experience in B2B/SaaS sales
- Ability to turn a "no" into a "yes" through consultative questioning
- Ability to thrive in a target-driven environment with short sales cycles
- Expert knowledge of lead generation and closing principles.
- Impeccable research skills in understanding the customers' needs
- Great relationship building skills
- Excellent written & spoken English
- Should enjoy sales and client-facing role
- You should own a laptop
- Extremely self-motivated with a diligent work ethic
- Candidates with existing sales network is preferable
Work culture
- Flexibility to work remotely
- Opportunity to work on site
- Flexible work timings
- Wellness days
- Transparent and supportive team culture
- Fast growth and excellent career possibilities
- A competitive salary package with a commission model designed for success


The role of software engineer here is, to develop the application software that is being used on compactors and to do thorough software testing methodically. Expertise is needed on both embedded & application development.
- Expertise on Object oriented programming.
- Highly proficient in C# & C++. Expertise on .NET Framework, ASP.NET, JavaScript, HTML & CSS.
- Proficient in windows frameworks like WPF, WCF, etc for developing desktop applications.
- Knowledge on Microsoft Azure / other cloud technologies.
- Good knowledge on C programming and some exposure to embedded software development.
- Good at unit testing and testing frameworks like gmock, gtest, etc.
- Good at developing solutions in efficient way. Good at solving problems, quick grasper & solid analysis skills.
- Automating manual activities, drive the test automation strategy by architecting new solutions.
- Analyse test results and debug test failures in fast & efficient manner.
- Strong interpersonal & communication skills – written, verbal and presentation.
We are looking for a UI/UX designer with minimum 4 years of hands-on experience in UI/UX designing.
Experience: 4+ years
Education: Bachelor’s/ Master’s degree/diploma preferably in graphics design or animation
Location: Delhi
Desired Candidate Profile:
- Excellent working knowledge of Adobe Photoshop/ Adobe Illustrator/ Sketch/ Adobe XD
- Hands on experience with prototyping tools like Invision, Justinmind or another
- Should be able to conceptualize and design creatives based on the requirements
- Knowledge of UX Design and Interaction Design
- Design clear, attractive and engaging websites & mobile apps
- Must be detail-oriented and have the ability to deliver on time and work under needs
- Must possess good sense of composition, typography, colour
- Keen eye for good design based on current trends and best practices
- Good understanding of Responsive Design development
- Good communication skills to be able to handle Indian & international clients
- Working knowledge of HTML5, CSS, Wordpress will be a plus
• Proficient in PowerBI
• Bonus for proficient coding skills in R / Python. Master-level skills in SQL and query languages
• 2+ years of experience working with visualization tools such as PowerBI Tableau, Qlik etc.
• Excellent written and verbal communication skills
• Ability to proficiently come up to business requirements/model and gain good understanding of business metrics
• Excellent organizational, presentation, analytical, written and verbal communication
• Understand efficient coding standards and has a knack to plan for QC checks
• Added advantage if you understand Cloud hosting, customizing visualization tools using DAX,data integration with analytical data-streams
Desired Skills and Experience:
• Be a consultant to our clients. Think out-of-the-box and develop visualization solutions which help clients in solving their business problems
• Tremendous passion towards learning is a must. You must be able to merge the art of consulting and the science of Design in visualization
• Drive and energy to work hard and achieve success in an entrepreneurial environment
• Should have hands-on experience in delivering projects across multiple industries and analytics

