Senior Customer Success Engineer - Mutual Funds / Fintech

*Vendor Coordination Mandatory*

The Admin Executive will be responsible for managing day-to-day administrative operations, office facilities, vendor coordination, employee support services, and overall workplace management to ensure smooth office functioning.

Key Responsibilities:

Administration & Facility Management

• Manage daily office administration activities and ensure smooth office operations.
• Oversee the day-to-day administrative activities of the office, ensuring all operations run seamlessly.
• Handle office maintenance, housekeeping, pantry, security, and office cleanliness.
• Coordinate AMC, repair, and maintenance activities for office equipment and facilities.
• Monitor office seating arrangements and workspace management.
• Ensure timely servicing and maintenance of AC, electrical, and office utility systems.
• Supervise, coordinate, and support administration activities for other branch offices as and when required.

Vendor Management:

• Coordinate with external vendors, service providers, and contractors.
• Handle vendor negotiations, quotations, comparative statements, and service agreements.
• Track vendor performance and ensure timely service delivery.
• Process invoices and maintain vendor payment records.

Asset, Inventory and data Management:

• Maintain records of office assets, stationery, consumables, and inventory.
• Ensure proper stock availability and control.
• Coordinate asset allocation and movement.
• Maintain admin-related records, contracts, agreements, and documentation.
• Ensure compliance with office safety and company policies.
• Support audit requirements related to administration and facilities.

Employee Support & Office Coordination:

• Support employees with office-related requirements and arrangements.
• Coordinate travel bookings, hotel reservations, transport, and guest management.
• Assist in organizing employee engagement activities, meetings, and events.

Health, Safety & Employee Engagement:

• Ensure office safety equipment and emergency systems are properly maintained and monitored.
• Assist in maintaining compliance with health, safety, and office administration guidelines.
• Organize and coordinate company events, employee engagement activities, annual functions, celebrations, town halls, and other administration-related events.
• Coordinate meeting room arrangements, event logistics, and employee hospitality during official events and visits.

Budget & Cost Control:

• Monitor administrative expenses and support cost optimization initiatives.
• Maintain petty cash and expense records, if applicable.

🔹 Role: Erlang Developer – Distributed Systems (Strict OTP Focus)

🔹 What You Will Do

• Design and build fault-tolerant distributed systems using Erlang/OTP
• Develop highly concurrent, real-time backend services
• Architect systems using:
• message passing
• actor model concurrency
• Build and maintain:
• supervision trees
• multi-node clusters
• Ensure:
• high availability (99.99% uptime)
• graceful failure recovery
• Debug:
• production issues in distributed environments
• Work on telecom / messaging / real-time platforms

🔹 Mandatory Skills (NON-NEGOTIABLE)

✅ Core (Must Have)

• Erlang (Recent & Production Experience)
• OTP framework
• GenServer
• Supervisor
• FSM
• Distributed Erlang
• clustering
• node communication

✅ Systems Knowledge

• Distributed systems design
• Actor model / message passing
• Fault tolerance patterns

✅ Erlang Ecosystem (Strong Indicators)

• Mnesia / ETS
• Riak
• Cowboy / Inets
• Rebar3 / Relx

✅ Platform & Infra

• Linux (debugging, system behavior)
• Networking (TCP, SNMP, SIP, HTTP)
• Messaging systems (Kafka / RabbitMQ)
• Databases:
• PostgreSQL / Mnesia

🔹 Experience Requirement

• 4–10 years backend experience
• 3+ years hands-on Erlang (recent)
• Production system ownership

Required Skills:

Externally facing Chat, Multilingual, Knowledge Base, Prompt Templates, Grounding

Experience Cloud -> CSS, LWC, Apex, JavaScript, Chat on the Experience Cloud Site (bots, Agent force)

Data Cloud -> As it relates to Agent Force, Search Retrievers, Data Library

Specific Use Cases:

Has worked on an Externally Facing MIAW Chat Bot that uses Agent Force AI to chat with the users.

Has used the Prompt Templates, Answer Questions with Knowledge, Flex Template

Has made external API calls from Agent Force Agent using Flow / Apex.

Netsuite Technical Consultant

Job Summary:

• Work closely with functional consultants for the successful implementation of the

project.

• Provide NetSuite training and technical support to end-users throughout the

implementation.

• Provide technical support to clients as and when required post-implementation.

• Should have experience on Suite talk, Suite Builder, Suite Analytics, Suite Let.

• Perform integration, configuration, data migration and user access control settings

involving NetSuite.

• Development of Scripts and Workflows to Enhance NetSuite. Create, Maintain, &

Optimize existing NetSuite customizations

Work With Us

Get To Know Us First!

Freecharge a subsidiary of Axis Bank Limited founded in 2010, is a Fin-Tech organisation revolutionizing Financial Products through technology.

At our core, we’re a creative company. Ideas and pixels is where we live and we love building magical products that make our users feel ‘wow’. At Freecharge, you'll have the chance to do the best work of your life. We’re on a journey to build something new, something different and something innovative & that requires passion to build such incredible products.

Come join us and shape the future of Fin-Tech.

Do You Make The Cut?

We are looking for a motivated developer to join our agile team of developers as a Lead to mentor and as an individual contributor to drive best practices in the product.

You will be responsible for the design, architecture, and delivery of a feature/product with the highest quality. Providing the product with visible benefit to end-users in an iterative fast-paced environment by creating solutions suitable for the job in real-time.

Title: Lead SDE (Backend)

Location: Gurugram

Experience: 3-7 Yrs.

Education: Bachelor’s / Master’s in Software Engineering

Responsibilities

• In this lead role, you will be designing and developing complex software systems that have been successfully delivered to customers.
• Ensure the quality of design of systems by serving as a technical lead on our most demanding, cross-functional teams
• Build reusable code and libraries for future use.
• Build highly available, high performance, scalable software and you will work on distributed systems for massive-scale systems
• Responsible for code quality of the product being developed along with unit and integration testing.
• Mentor junior developers to improve their skills, and make them more effective, product software engineers.
• Communicate with technical teams, and senior management to collect requirements, describe software product features, technical designs, and product strategy.

Sounds Like You?

• 4+ years of software development experience with Enterprise Java (JDK 8 and above), Spring (Boot, MVC, AOP, DI), ORM Frameworks.
• 1+ years of experience contributing to the architecture and design (LLD, HLD, Solid principles and design patterns and scaling) of new and current systems.
• Strong experience in technically leading junior developers with a focus on the goal.
• Strong experience in data structures & algorithms and their space & time complexities.
• Solid understanding of multithreading, microservices, MVC and strong OO skills with demonstrated experience in developing complex and reusable APIs.
• Strong experience working with Databases like SQL & NoSQL.
• Experience working with microservices-based architecture.
• Experience in high traffic, highly scalable distributed system designs, complex web applications, and code reviews.
• Experience working in an Agile environment.
• Solid understanding of the full software development life cycle and the domain.
• Good to have knowledge of messaging systems like SNS/ SQS /Kafka etc.

Life at Freecharge!

Our Playground!

• 450+ FCian’s, at Gurugram & Bengaluru locations
• Collaboration spaces & A flat and transparent culture
• Wow Corners, fun & reading Zone
• Best learning and development opportunities

Benefits

• Day-care facility
• Comprehensive Insurance Policy
• Wellness Benefits like Health check-ins
• 26 Weeks Maternity & 2 Weeks Paternity Leaves
• Adoption Assistance Program
• On-Site Parking at all locations
• A chance to have a big impact early in your career

ARE YOU READY?

TO

#ChargeYourFuture

• Build our digital marketing roadmap
• Manage all digital marketing channels (e.g. website, blogs, emails and social media) to ensure brand consistency
• Measure ROI and KPIs and prepare budget
• Develop specific campaigns to create and maintain high levels of customer interaction
• Oversee our social media accounts
• Manage and improve online content, considering SEO and Google Analytics
• Forecast sales performance trends and act proactively to increase our market segment
• Liaise with Product, Design and Sales directors to increase client satisfaction through cohesive strategies
• Motivate digital marketing team to achieve goals
• Monitor competition and provide ideas to stand out
• Stay up-to-date with digital technology developments

Django Developer (Backend Developer)_Hyderabad Location

Prelude

We are BeyondScale, on a mission to build a mobile learning app to help organizations create internal courses for their workforce easily. eLearning is booming and we aim to tap into the under-served non-IT L&D market and make a difference in the livelihoods of millions of people.

Job Description:

• 2+ years of experience coding with Python.
• Design, build, and maintain efficient, reusable, and reliable code.
• Eager and proactive to learn new technical skills.
• Hands-on experience of developing web APIs and writing database queries in PostgreSQL (MongoDB, MySQL and DynamoDB is a plus).
• Good understanding of OOPs, Multiprocessing and threading.
• Proficient in testing and debugging programs.
• Well-versed with Git and modern development workflow practices