Senior Customer Success Engineer - Mutual Funds / Fintech
About your Role
At Fintech Primitives we are reimagining WealthTech from the ground up. We are a B2B fintech infra company with deep customer obsession. We currently power some of the fastest growing fintechs and enterprises. We are on a high growth track and need people like you to join us on this mission towards hyper-scale.
We are looking for Integration and Support superheroes to help our customers succeed. This is your chance to work directly with multiple fintechs / enterprises and help them realize their dreams of changing how investing works.
Your Career
You will join the highly skilled team who are responsible for delivering Cybrilla’s Fintech Primitives services. You represent the company for the world outside, it’s that simple! When the customer closes technical sessions or queries they should feel confident about knowing our products and services. In short, they should be equipped with the tools to be successful. In short, they should be equipped with the tools to be successful.
Responsibilities :
Your customers are developers here who are integrating Fintech primitives APIs, you make an impact by providing implementation, integration and operational guidance. You independently dive into the problem with the eye to both immediate resolution and follow-up through changes and automations.
This enables our customers to develop an awesome product!
Diagnose and troubleshoot concerns
- Often customers may not know where the issue lies - so ask simple, accurate and complete data inputs to understand the problem and get started with root cause analysis and resolution.
- Time is of the essence - by providing timely response and resolution within the SLA, you induce confidence and path to great relationship building with your customers.
- Collaborate and coordinate with cross-functional teams (delivery, product, operations, engineering, related 3rd parties, customer) and look for ways to improve the velocity of issue resolution.
- Handle interruptions \ technical upgrades via upfront communication, keeping customers up to date at all times until resolution.
Help customers implement product
- Be updated! - by continuously improving your technical and operational understanding of the product, you provide the latest and greatest product implementation assistance to the customers.
- Enable smooth integration of the product into customer’s business by resolving technical or operational queries at any stage of implementation.
- Enable faster onboarding and go live by guiding them at every step of the implementation.
Represent customer issues
- Understand areas of product and service improvement during collaboration with internal teams and external customers.
- Correlate technical and operational issues across product verticals as well as customer accounts.
- Act as a customer advocate and drive enhancements and feature requests with internal teams on products and services.
- Utilize feedback to improve customer experience and debugging strategies.
Required Skills and Experience -
Must have skills -
- 7 to 10 years of experience as a Customer Success Engineer.
- Problem-solving and troubleshooting skills.
- Strong will to provide customer services according to agreed SLA’s.
- Degree in Programming or scripting language and databases.
Good to have skills -
- Exposure to mutual funds as an investor is preferable.
What’s in it for you?
- Opportunity to work on a unique developer first platform for the Indian wealth management industry.
- Opportunity to work with a highly respected & appreciated fintech company.
- Opportunity to solve deep domain and technology problems, at scale.
- Increasing your geek quotient, by attending meetups and conferences. Yes, we dig that stuff.
- Grow exponentially, by working in small and transparent teams.
- Who says you can’t make friends at work, we do!

About Cybrilla Technologies
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Job Title: Business Analyst (Fresher)
Job Type: Full-Time | Remote | 5 Days Working
Salary: ₹7,000 – ₹8,000 per month
Experience Required: 6 months to 1 year (Freshers with relevant skills only)
Joining: Immediate Joiners Only
About the Role:
We are looking for freshers who have strong foundational skills and knowledge in both Business Analysis. This is a position where you will be responsible for manually handling tasks related to both business testing functions.
Key Responsibilities:
- Gather and analyze business requirements from stakeholders
- Create documentation such as BRDs, FRDs, user stories, and process flows
- Perform manual testing of software applications
- Prepare test cases, test plans, and report bugs clearly
- Collaborate with development and business teams to ensure product quality and requirement clarity
- Provide timely updates and reports on progress and findings
Requirements:
- Must have skills and knowledge in Business Analysis
- Must be able to manage both roles manually and independently
- Proficiency in tools related to BA
- Excellent communication skills in English (spoken and written)
- Must have a personal laptop and a stable internet connection
- Must be available to join immediately
Who Should Apply:
- Freshers with 6 months to 1 year of experience in relevant roles
- Candidates who are confident in handling BA
- Individuals looking to build a strong foundation in both domains in a remote, full-time role


Responsible for
- Designing and coding the base application
- Ensuring the quality of the application
- Fixing application bugs
- Maintaining the code
- Implementing application updates

Responsibilities
- Manage and drive a team of Data Analysts and Sr. Data Analysts to provide logistics and supply chain solutions.
- Conduct meetings with Clients to gather the requirements and understand the scope.
- Conduct meetings with internal stake holders to walk them through the solution and handover the analysis.
- Define business problems, identify solutions, provide analysis and insights from the client's data.
- 5 Conduct scheduled progress reviews on all projects and interact with onsite team daily.
- Ensure solutions are delivered error free and submitted on time.
- Implement ETL processes using Pentaho Data Integration (Pentaho ETL)Design and implement data models in Hadoop.
- Provide end-user training and technical assistance to maximize utilization of tools.
- Deliver technical guidance to team, including hands-on development as necessary; oversee standards, change controls and documentation library for training and reuse.
Requirements
- Bachelor's degree in Engineering.
- 16+ years of experience in Supply Chain and logistics or related industry and Analytics experience.
- 3 years of experience in team handling(8+People) and interacting with the executive leadership teams.
- Strong project and time management skills with ability to multitask and prioritize workload.
- Solid expertise with MS Excel, SQL, any visualization tools like Tableau/Power BI, any ETL tools.
- Proficiency in Hadoop / Hive.
- Experience Pentaho ETL, Pentaho Visualization API, Tableau.
- Hands on experience of working with Big data sets (Data sets with millions of records).
- Strong technical and Management experience.
Desired Skills and Experience
- NET,ASP.NET
LogiNext is looking for a technically savvy and passionate DevOps Engineer to cater to the development and operations efforts in product. You will choose and deploy tools and technologies to build and support a robust and scalable infrastructure.
You have hands-on experience in building secure, high-performing and scalable infrastructure. You have experience to automate and streamline development operations and processes. You are a master in troubleshooting and resolving issues in non-production and production environments.
Responsibilities:
Design and implement scalable infrastructure for delivering and running web, mobile and big data applications on cloud Scale and optimise a variety of SQL and NoSQL databases, web servers, application frameworks, caches, and distributed messaging systems Automate the deployment and configuration of the virtualized infrastructure and the entire software stack Support several Linux servers running our SaaS platform stack on AWS, Azure, GCP Define and build processes to identify performance bottlenecks and scaling pitfalls Manage robust monitoring and alerting infrastructure Explore new tools to improve development operations
Requirements:
Bachelor’s degree in Computer Science, Information Technology or a related field 2 to 4 years of experience in designing and maintaining high volume and scalable micro-services architecture on cloud infrastructure Strong background in Linux/Unix Administration and Python/Shell Scripting Extensive experience working with cloud platforms like AWS (EC2, ELB, S3, Auto-scaling, VPC, Lambda), GCP, Azure Experience in deployment automation, Continuous Integration and Continuous Deployment (Jenkins, Maven, Puppet, Chef, GitLab) and monitoring tools like Zabbix, Cloud Watch Monitoring, Nagios Knowledge of Java Virtual Machines, Apache Tomcat, Nginx, Apache Kafka, Microservices architecture, Caching mechanisms Experience in enterprise application development, maintenance and operations Knowledge of best practices and IT operations in an always-up, always-available service Excellent written and oral communication skills, judgment and decision-making skills


Skills Required
- 5+ years of strong programming experience on the .NET platform(C#.NET)
- Proficient with Web application development – we leverage ASP.NET MVC/Asp.net core / Web API / Typescript / Angular (open to candidates experienced with Web development and zeal to learn)
- Experience building applications leveraging Azure (or AWS)
- Hands on experience on Html, CSS, JavaScript, and Bootstrap (or any other CSS framework)
- Experience with SQL Server (Stored Procedures & UDF) and NoSQL (Cosmos DB or others)
- Good grip on Fundamentals of CS, OOPS Concepts, SOLID Principles, Design Patterns and its usages
- Ability to prepare both high level and low-level design of the system
- Familiarity with TDD, CI/CD, GIT, DevOps
- Experience with microservices architecture
- Hands-on exposure to cloud technologies like( azure/ AWS)
Expectations
- Provide technical leadership and functional help working closely with team members
- Design, implement and maintain application within all phases of the software development life cycle (SDLC) on Microsoft Azure (or AWS)
- Independently carry out the activities without much of guidance
- Create, understand, and validate design and estimates and be able to justify them
- Applies knowledge of principles and techniques to solve technical problems.
- Works closely with other functions to understand customer needs and to develop product roadmaps
- Strong troubleshooting and analytical skills and detail oriented
- Comprehensive understanding of OOPS concepts, data structures, algorithms and product development techniques and theories
- Should be able to design schema for enterprise level applications
- Should be able to apply design patterns
- Should be open to face new challenges and learn new technologies.
- Should be ready to create proof of concepts and explain the value created out of it.
- Responsible for Deliverables on time
- Experience with debugging, performance profiling and optimization
To build the relationship with customers and explain about product
It's an Ed. Tech company authorized by the government of India and knowledge partner of NSDC

- Experienced in creating microcopy that will drive visitors towards taking the right actions across our website
- Experienced in writing technical documents like product sheets, product manuals, technical guides, tutorials, etc
- Experienced in proofreading and editing content copies
- Experienced in creating content as per our Ideal Customer Profile
- Work with the marketing team for generating fresh content ideas
- Should have basic knowledge of search engine optimization
- Experienced in creating concise, eye-catching, and innovative headlines and a body of technical documents.
- Experience- 5-10years
- Salary -5-15lpa

Leading the UX Engineering team at AQR you will be responsible for:
Leading set of front-end engineers towards building core infrastructure required for UI development across the firm
Working closely with the business in Bangalore and Greenwich, CT, USA on defining new internal and external application interfaces
Developing the technology strategy for UI development for the firm
Building re-usable web libraries and user-facing components that support large, complex web applications at the firm.
Designing and developing data intensive UI applications with great emphasis on data accuracy,reusability, scalability and performance
Institutionalizing UI development process compatible to work with product owners, users, backend engineers and operations.
Demonstrating the benefits of good design and user experience across AQR
Optimizing web applications on client side (browser) and server side (web servers) to maximize speed and scale.
Continually drive improvements in web infrastructure at the firm to be up-to-date with the latest in the industry.
What You’ll Bring
Bachelor’s or master’s degree in Computer Science or related field of engineering
Over 14+ years of working experience in leading teams and delivering software applications
Strong experience using modern browser frameworks like Angular, or React or Vue
In-depth knowledge of JavaScript and other browser technologies including HTML5 and CSS3.
Working experience with various front end libraries and components including Highchart, d3, ag-grid etc.,.
Strong understanding of user experience design and data visualization techniques
Familiarity with the whole web stack, including browser JS engine, HTTP, web servers and optimization
techniques
Outstanding coding, debugging skills and analytical skills




