Customer Service Executive

Researching and identifying potential school clients (owners, principals, IT heads, directors)

• Using tools like LinkedIn, ZoomInfo, SignalHire, or personal networks for outreach

• Assisting in virtual product demos and presentations

• Supporting proposal creation, follow-up, and negotiations

• Providing feedback from client interactions to improve our approach

• Occasionally visiting schools (if feasible) to help build relationships

Critical Skills:

•           Knowledge of Intune / Autopilot

•           Knowledge of windows reset

•           Application downloads > recognize if something is blocked (Zscaler knowledge / or know how it works)

•           Macro’s knowledge

•           Communication skills

•           Proactive

•           Migrate user profiles, data, and settings to the new IT environment.

•           Ensure data integrity and security during the migration process.

•           Test and validate migrated data to identify and resolve any issues. 

•           Create and configure user accounts in the new IT environment.

•           Assign appropriate permissions and access rights.

•           Ensure seamless access to resources and applications

•           Provide training and support to end-users during and after the migration process.

•           Assist users with any issues or questions related to the new environment.

•           Develop and maintain user documentation and knowledge base articles.

•           Monitor the new environment for any issues or problems.

•           Troubleshoot and resolve any migration-related issues.

•           Provide ongoing support to end-users.

•           Strong technical knowledge of IT infrastructure, including hardware, software, and networks

•           Experience with end-user migration tools and techniques.

•           Proficiency in Microsoft Office Suite and other productivity tools.

•           Excellent problem-solving and troubleshooting skills.

•           Strong communication and interpersonal skills.

Preferred Characteristics

•           Ability to effectively communicate and instill confidence with peers and all key stakeholders.

•           Effective influencing and negotiation skills in an environment where resources may not be in direct control of this role.

•           Excellent analytical, strategic conceptual thinking, strategic planning and execution skills.

•           Strong business acumen, including industry, domain-specific knowledge of the enterprise and its business units

•           Expertise in budget planning and financial management

•           Deep understanding of current and emerging technologies and how other enterprises are employing them to drive digital business and how they may be applied to the enterprise to drive digital business

•           Ability to manage geographically diverse teams and overcome the culture clashes that may arise

•           Ability to drive organizational change and build capabilities that effectively balance the needs for continuously exploiting capabilities to optimize operational efficiency, with delivering innovative and agile IT solutions to enable the business to explore digital business opportunities

•           Excellent verbal and written communication skills, including the ability to explain digital concepts and technologies to business leaders, and business concepts to the IT workforce

🚀 We're Hiring: Python AWS Fullstack Developer at InfoGrowth! 🚀

Join InfoGrowth as a Python AWS Fullstack Developer and be a part of our dynamic team driving innovative cloud-based solutions!

Job Role: Python AWS Fullstack Developer

Location: Bangalore & Pune

Mandatory Skills:

• Proficiency in Python programming.
• Hands-on experience with AWS services and migration.
• Experience in developing cloud-based applications and pipelines.
• Familiarity with DynamoDB, OpenSearch, and Terraform (preferred).
• Solid understanding of front-end technologies: ReactJS, JavaScript, TypeScript, HTML, and CSS.
• Experience with Agile methodologies, Git, CI/CD, and Docker.
• Knowledge of Linux (preferred).

Preferred Skills:

• Understanding of ADAS (Advanced Driver Assistance Systems) and automotive technologies.
• AWS Certification is a plus.

Why Join InfoGrowth?

• Work on cutting-edge technology in a fast-paced environment.
• Collaborate with talented professionals passionate about driving change in the automotive and tech industries.
• Opportunities for professional growth and development through exciting projects.

🔗 Apply Now to elevate your career with InfoGrowth and make a difference in the automotive sector!

Job description- Information Security(Financial)

Roles and Responsibilities

HTC Global Security Delivery Centre will provide a professional opportunity to work in a dynamic environment where you will have the ability to develop process and Cyber security based skills

Work profile of individual

• As part of the companyC Global cyber security consulting team, individual’s primary role would be to be a part of ISO 27k projects IT audits, ITGC audits, SSAE, SOC audits, IT Process Audit, Systems Audit, Gap assessment TPRM, GDPR, Infosec, GRC , ISMS, Cyber Security, SOX ITGC on customer engagements
• Will address all aspects of security like physical, logical, data, access etc and review Information Security policy and suggest / recommend necessary changes to the same on customer engagements
• Will be an active participant in internal / third party system security reviews and audits on customer engagements.
• Will perform internal audits on all aspects of IT and ensure compliance with the prescribed security norms on customer engagements and will be responsible for tracking the open audit findings and closure of the same
• Will be able to manage document tracking and updating - policies, processes, procedures, templates etc.
• Will assist in developing proposals by owning parts of the proposal document and by giving inputs in solution design based on areas of expertise.
• Will demonstrate ability to clearly and concisely communicate the privacy implications of technology and implementation.

Team work

• Individual would be responsible for contributing to a strong team environment and promoting a positive working relationship with their colleagues.
• Individual would predominately work with off-shore engagement teams and relevant HTC Territory teams on presale and cyber security delivery.
• Communication, written and verbal, with these teams would be expected.
• Team members would be required to apply learning from trainings and on the job experience to work requests and support continuous process improvement.
• Team members would be required to handle multiple tasks at the same time.
• Detailed focus when performing work and good project management skills when managing workload and maintaining timelines will be necessary.

Desired Candidate Profile

• Bachelors
• Certifications (ISO 27001/ ISO 31000/ or equivalent and other relevant qualification/certification
• Experience : 3-5 years
  
  

Knowledge Required:

• Strong knowledge of information security concepts, risk and controls concepts. Strong understanding of security principals: audit, policies, guidelines, and compliance.
• Understanding of infrastructure (data centre, network end user computing) security / cloud security / managed security services / security operations centre / compliance risk management and ITGC controls
• Sound knowledge of Internal financial Controls and Compliance. Must be able to recommend controls around people, process, and technology.
• Sound knowledge of General Leger / Balance Sheet / Journal Entry / Budgeting / Financial fraud
• Sound knowledge on business controls and process controls. Good experience with control assessment, check the effectiveness of the implemented controls and recommend mitigation / improvements.
• Experience with the Microsoft Office suite of products (i.e. Word, Excel, PowerPoint, Visio, etc.),
• Strong verbal and written communication skills Knowledge / experience in fields of ITGC audits, Internal Audit, External Audit / Statutory Audit projects
• Candidates should exhibit good client service skill collateral's with a strong focus on building relationships.

Additional Responsibilities:

• Ability to develop value-creating strategies and models that enable clients to innovate, drive growth and increase their business profitability
• Good knowledge on software configuration management systems and license Management systems
• Awareness of latest technologies and Industry trends
• Logical thinking and problem solving skills along with an ability to collaborate
• Understanding of the financial processes for various types of projects and the various pricing models available
• Ability to assess the current processes, identify improvement areas and suggest the technology solutions
• One or two industry domain knowledge
• Client Interfacing skills
• Project and Team management

About Company:

Working with a multitude of clients populating the FTSE and Fortune 500s, Audit Partnership is a people focused organization with a strong belief in our employees. We hire the best people to provide the best services to our clients.

APL offers profit recovery services to organizations of all sizes across a number of sectors. APL was borne out of a desire to offer an alternative from the stagnant service provision on offer in the profit recovery industry.

Every year we cover million of pounds for our clients and also work closely with them, sharing our audit findings to minimize future losses. Our dedicated and highly experienced audit teams utilize progressive & dynamic financial service solutions & industry leading technology to achieve maximum success.

We provide dynamic work environments focused on delivering data-driven solutions at a rapidly increased pace over traditional development. Be a part of our passionate and motivated team who are excited to use the latest in software technologies within financial services.

Headquartered in the UK, we have expanded from a small team in 2002 to a market leading organization serving clients across the globe while keeping our clients at the heart of all decisions we make.

Job description:

We are looking for a high-potential, enthusiastic SQL Data Engineer with a strong desire to build a career in data analysis, database design and application solutions. Reporting directly to our UK based Technology team, you will provide support to our global operation in the delivery of data analysis, conversion, and application development to our core audit functions.

Duties will include assisting with data loads, using T-SQL to analyse data, front-end code changes, data housekeeping, data administration, and supporting the Data Services team as a whole.  Your contribution will grow in line with your experience and skills, becoming increasingly involved in the core service functions and client delivery.  A self-starter with a deep commitment to the highest standards of quality and customer service. We are offering a fantastic career opportunity, working for a leading international financial services organisation, serving the world’s largest organisations.

What we are looking for:

• 1-2 years of previous experience in a similar role
• Data analysis and conversion skills using Microsoft SQL Server is essential
• An understanding of relational database design and build
• Schema design, normalising data, indexing, query performance analysis
• Ability to analyse complex data to identify patterns and detect anomalies
• Assisting with ETL design and implementation projects
• Knowledge or experience in one or more of the key technologies below would be preferable:
  • Microsoft SQL Server (SQL Server Management Studio, Stored Procedure writing etc)
  • T-SQL
  • Programming languages (C#, VB, Python etc)
  • Use of Python to manipulate and import data
  •  
  • Experience of ETL/automation advantageous but not essential (SSIS/Prefect/Azure)
• A self-starter who can drive projects with minimal guidance
• Meeting stakeholders to agree system requirements
• Someone who is enthusiastic and eager to learn
• Very good command of English and excellent communication skills

Perks & Benefits:

• A fantastic work life balance
• Competitive compensation and benefits
• Exposure of working with Fortune 500 organization
• Expert guidance and nurture from global leaders
• Opportunities for career and personal advancement with our continued global growth strategy
• Industry leading training programs
• A working environment that is exciting, fun and engaging