Customer Service Executive

JOB DESCRIPTION:

Location: mumbai, bangalore, pune

Mode of Work : 3 days from Office

DSA(Collections, Hash maps, trees, Linkedlist and Arrays, etc), Core Oops concepts(Multithreading, Multi Processing, Polymorphism, Inheritance etc) Annotations in Spring and Spring boot, Java 8 Vital features, database Optimization, Microsevices and Rest API

• Design, develop, and maintain low-latency, high-performance enterprise applications using Core Java (Java 5.0 and above).
• Implement and integrate APIs using Spring Framework and Apache CXF.
• Build microservices-based architecture for scalable and distributed systems.
• Collaborate with cross-functional teams for high/low-level design, development, and deployment of software solutions.
• Optimize performance through efficient multithreading, memory management, and algorithm design.
• Ensure best coding practices, conduct code reviews, and perform unit/integration testing.
• Work with RDBMS (preferably Sybase) for backend data integration.
• Analyze complex business problems and deliver innovative technology solutions in the financial/trading domain.
• Work in Unix/Linux environments for deployment and troubleshooting.

Required Skills & Experience:

• 3– 8 years of strong hands-on experience in Core Java, Spring boot, microservices, data structures.
• Deep understanding of Object-Oriented Programming (OOP), data structures, algorithms, and design patterns.
• Proven experience with Spring, CXF, and REST/SOAP web services.
• Solid understanding of microservices architecture and distributed systems.
• Experience working with Sybase or other relational databases.
• Expertise in multithreading, concurrency, and high-throughput server-side development.
• Exposure to capital markets, sales & trading platforms, or similar financial services applications.
• Good working knowledge of Unix/Linux environments.
• Experience in solution architecture and design documentation is a strong plus.
• Strong problem-solving skills, analytical thinking, and a proactive attitude.
• Excellent communication and interpersonal skills to work effectively with global teams.

Preferred Qualifications:

• Bachelor’s or Master’s degree in Computer Science, Engineering, or related field.
• Previous experience in investment banking, capital markets, or financial technology domains.

For more details:

Website: www.wissen.com

Wissen Thought leadership : https://www.wissen.com/articles/

LinkedIn: Wissen Technology

About Position:

We are looking for multi-skilled candidates with excellent interpersonal skills for the position of Product Support Specialist. The candidate should be reliable, highly energetic, oversee a wide range of cross-functional teams, retail fulfillment teams, as well as third party logistics partners and vendors.

About EasyEcom:

EasyEcom is an industry-leading omnichannel inventory management and reconciliation solution for eCommerce businesses and multichannel retailers like Epigamia, Mondelez International, My Glamm, Borosil, Prestige, etc. We are persistently growing, from a few hundred clients to over 5000+ global clients, a handful of dedicated team members to 150+ members strong team, and being VC funded, we are continuing to expand over and beyond!

Roles and responsibilities:

● Identifying clients requirements and helping them use specific features

● Respond to clients queries on time via chat, phone, or email and escalate, if needed

● Analyze and report any problems with the product functionalities.

● Guide clients through new features and functionalities

● Follow up with customers to ensure cent percent timely resolution for all the issues.

● Gather clients feedback and share it with the team.

● Update our internal databases with information about clients discussions and technical issues with the product.

● Recommend improvements and work around to make the product better

● Share feature requests with team members

Requirements:

● Excellent communication and negotiation skills

● 1-2 years of experience in Product Support

● Proficiency in English and Hindi

● Excellent knowledge of MS office

● Self-motivated with a result driven approach

● Critical thinker and problem solver

Perks of Joining EasyEcom

● Great Culture

● Product Training

● Recognition of Work

● Ownership & Leadership opportunities

● Internal Job posting

.Net developer role will involve working in all phases of the software development cycle. Build new systems with Microsoft technologies with a primary focus on C#, .NET, .Net Core,Web API, SQL, Entity Framework, Async Programing, Git, and Design patterns. Be an effective team player in a small, experienced and energetic team working on rapid and agile development schedules.

 3-5 years of experience as a developer

 3+ years in Microsoft Web-related Technologies

 Deep knowledge of the .NET Framework, .NET Core,

.Net, MVC, C#, ENTITY Framework, REST web-services

– Authentication, Authorization, Performance Tuning,

JSON, Unit testing – Nunit, Xunit

 Experience in Data Modelling, Object Oriented Designs

 Experience in integrating with other systems like Payment

gateway or third-party API or integration tools like Boomi

 Hands-on experience in SQL Server stored procedure

development and fine-tuning.

 Experience in using GitHub, project management, defect

tracking tools.

 Provide accurate status to Management/Project Managers

and escalating where appropriate

 Mentor and guide new developers and team

 Self-directed with excellent problem-solving skills

 Strong written and Oral communication skills and must be

a fast learner adapting to new technologies and frameworks.

 Review test plans with QA & drive the code reviews

within the team

 BE in CS, MCA or BSc in Math or equivalent

Benefits

Health Insurance

Accidental Insurance

Rewards & Recognition

Work-Life Balance

Free Sponsored Meal

Beyond Universe Software Technologies Pvt Ltd (BU Soft Tech) incorporated in the year 2012 is a technology services company having its offices in Chennai (2 locations)We are specializing in product engineering and digital transformation services globally. We are in a consistent growth path with year on year success. We are committed to deliver product excellence, and invest in the best software engineers, test engineers and support professionals. Being a vibrant organisation, we do things a little a differently and provide a happy, fun, progressive workplace. We are an ISO 9001:2015 & ISO 27001:2013 certified company.

Job description

• Looking for Web Developer with good hands-on Experience in Angular and Laravel. Desired
• Candidates have good Team Handling and client handling Skill.

• Responsibilities :
  Strong coding knowledge in Core PHP and Laravel Framework.
  Responsible for handling projects independently as well as collaboratively.
  Should be capable of handling multiple PHP projects.
  Analyse client requirements and prepare scope of work and time frame accordingly.
  Should have good analytical and problem solving skills.
  Ability to motivate teammates.
  Mentor and lead a team of junior developers.
  Provide technical guidance to development team members’
  Assign tasks to developers.

Key Skills:
Php, Laravel, Code igniter, MySQL, JavaScript, jQuery, Angular, HTML, CSS

Role : Sr. Android Developer / Android SDE-II 

Experience : 4+ Years in Android Development

Location : Bangalore / Currently WFH but resuming office from 1st Mar’2021. 5 Days Working.

Education Qualification : Tech/B.E 

Skills :- Android App Development. Exposure to Java, Knowledge of Android SDK, SQLite, familiarity with RESTful APIs and Must have written Unit , Integration and UI Test Cases

Sr. Android Developer 

We are looking for strong technologists who are passionate about solving complex and

challenging problems. You should be  excited about your work and  making an impact on millions of customers. If you love working on latest  technologies, delivering valuable and quality

products with the sense of ownership then this is the place for you :)

Key Responsibilities:

• Participate in architecture, development, testing, implementation, maintenance and documentation of our Android apps
• Ensure the performance, quality, and responsiveness of application.
• Collaborate with cross-functional teams to define, design, and ship new features.
• Maintain the high quality levels of code and various documentations as per phase of project.
• Own end-to-end quality of deliverables during all phases of the software development lifecycle.
• Continuously discover, evaluate, and implement new technologies to maximize   development efficiency

Requirement : 4+ years of software engineering and product delivery experience, with strong background in Android App Development.

Commvault is the world's most powerful backup and recovery software in the cloud and on any infrastructure, helping companies transform their data into a powerful strategic asset. Commvault data protection and information management solutions enable companies and organizations of all sizes, in all industries, to protect, access and share all of their data—anywhere and anytime. 

As an organization, we are committed to a great work culture that embraces our values and promotes professional growth. Our Vaulters are passionate innovators who work together to uncover new challenges that can be solved. We are proud that the focus of every vaulter is to drive our customers' businesses forward. We're all about getting the job done, and having FUN doing it. As vaulters we pride ourselves on transparency, integrity, and respect in everything that we do. 

NOW is the time to join a growing company with strong roots, where you can take on your next challenge. 

Job Description 

The Customer Support Associate - UNIX and DB works within a team of technical support professionals aimed at delivering technical solutions for Commvault’s customer base. This customer base has a wide range of technical ability and this role has no ceiling, you will own an issue from initial pick-up all the way to working with the development team on identifying a possible solution.  This position is part of our UNIX and DB group in our Customer Support Center. This is an excellent opportunity for innovative and collaborative technologists to join a global team that has led the industry in satisfaction seven years in a row. We offer innovative training, interesting colleagues, and the opportunity to grow with us. Our UNIX and DB Group is focused around but not limited to backups of Unix and Linux platforms and databases within the Commvault suite, this includes networking, troubleshooting, connectivity, name resolution and performance based issues on an OS and or hardware. We are a source of expertise for not just our customer base but also our partners and consultants on site. 

Why Commvault? 

You get the “Freedom to make an impact, together”. We thrive upon collaboration by designing our offices and cafes to spark conversation about work and fun. Although we hail from all walks of life and speak dozens of languages, we’re passionate about equality and integrity. We “go beyond” each and every day. 

We are looking for a Customer Support Associate with a genuine passion for all things tech to join our expert and super-friendly UNIX and DB team. 

Position Responsibilities include: 

Troubleshoot and resolve complex support problems 

Troubleshoot customer issues using remote desktop software 

Successfully interact through phone and email with customers as you solve their problems 

Dedication to the success and satisfaction of our customers 

Recreation of problems in house 

Root Cause Analysis and / or provision of examples of software bug 

Working independently and as a team to come up with the best solutions to a customer problem. 

Providing best-in-class phone based support for a variety of complex, time critical issues. 

Using and sharing your knowledge of a wide range of technologies 

Working remotely on enterprise level customers and dark sites 

Having the opportunity to build labs and simulators 

Ability to be involved in product BETA testing 

Contributing to our Solutions Engine and online forums 

Position Requirements include: 

At least 5+ years of technical/customer support experience 

Expert level knowledge of Unix-flavoured operating systems and its components. 

Strong understanding of Oracle , HANA and SAP databases, 

Good understanding of Unix/Linux clusters, with installing and configuring software. 

Solid understanding of Unix device management (tape and disk) 

Networking and troubleshooting connectivity, name resolution and performance based issues with Linux OS and/or hardware. 

Desirable to have exposure to storage arrays like NetApp, HDS 

Understanding backup theory and design.  Backup and data management fundamentals 

Previous experience with Commvault technologies is highly desirable as is other backup software such as Veritas, Symantec, Backup Exec, ShadowProtect, NetBackup, NetWorker, Avamar, VEEAM, or TSM is a plus 

Previous experience troubleshooting enterprise environments 

Strong customer relations skills. 

Strong multi-tasking and prioritization skills. 

Strong written and verbal communication skills. 

Excellent team player. 

Qualifications 

We value knowledge and curiosity, no matter whether you learnt it at university, through courses or by learning from others. 

Ideally a Bachelors Degree 

Preferred - OCP/OCA/OCM, Red Hat – RHCSA, RHCE 

Position : Business Development Executive

Role:  The role holder will assist Liquintel with its business development function and will be primarily responsible for signing up new client accounts. Must ensure overall customer's satisfaction and productivity, through efficient supervision of the flow of requirements, timely and quality delivery.

Responsibilities:

• Will be responsible for managing the sales and marketing function and business development process for IT services.
• Build and Collate target customer lists from internet, social media, networking events, personal network, digital marketing and research.
• Reach out to such target customers and track through lead generation to opportunity to deal closure.
• To acquire new corporate clients mainly outside India and meet set monthly goals.
• Establish 1st level connection especially in digital technology, big data and Information Management and cloud. Keep in regular contact with prospects.
• Keep track of market place dynamics and be updated of trends & changes.
• Industry research on companies/sectors that are currently empaneling vendors for Hiring & Staffing.
• Building relationships with New clients/vendors/sub-vendors.
• Prepares proposals / carry our all presales work for qualified opportunities

Desired Profile:

• MBA Marketing
• 6 months to 2 years of experience in business development, sales, marketing and account management for niche technology services companies
• Experience in Lead generation, validation and conversion.
• Experience in managing complex sales cycles in the technology and consulting space.
• Should have inside sales experience as well.
• Exposure working with European countries will be preferred.
• Experience in creating / modifying the service portfolios / collaterals and creating proposals suiting the purpose.
• Experience in Digital marketing will be added advantage.
• Ability to create & make business presentations to senior management.
• Excellent communication skills.
• Self-starter and has good listening skills.
• Self-Motivated, team player, action and results oriented.
• Strong Time Management skills, Well-organized and good reporting skills.
• Maintain fruitful relation with the new or existing clients.
• Possessing Excellent Interpersonal skills.