SAP SME Expert

Role & Responsibilities

Own the user experience for Dentsu's AI-powered agentic tools and client-facing data products. This is a senior design role responsible for making complex multi-agent systems, Genie spaces, and automated workflows feel simple and intuitive for media teams and clients who are not technical. You will work at the intersection of AI capability and human usability, designing the interfaces that turn powerful backend intelligence into tools people actually want to use.

Key Responsibilities-

• Lead end-to-end design for agentic AI products: from discovery and user research through wireframes, prototypes, and production-ready specs
• Design intuitive interfaces for multi-agent systems that serve media planners, analysts, and clients with varying levels of technical sophistication
• Create UX flows for Genie spaces, conversational data exploration, and automated reporting dashboards that surface insights without requiring SQL or code
• Develop and maintain a design system for the Decisioning practice's AI product suite, ensuring visual and interaction consistency across all tools
• Conduct user research with internal media teams and client stakeholders to identify pain points, map workflows, and validate design decisions
• Design transparency and trust patterns for AI-driven experiences: how users understand what the system did, why, and how to correct it
• Prototype and test interaction models for agent-to-human handoff, error recovery, and multi-step automated workflows
• Collaborate closely with AI engineers and data scientists to ensure designs are technically feasible and ship at high fidelity
• Design onboarding flows and training materials that accelerate adoption of new AI tools across agencies
• Create client-facing presentation materials, demos, and visual assets that communicate tool capabilities and business value

Ideal Candidate

• Strong Agentic AI & Data Product Designer Profile
• Mandatory (Experience 1): Must have 6+ years of total experience in design, with 5+ years in Product Design for data-heavy or complex digital products — enterprise dashboards, analytics tools, workflow platforms, or similar complex environments — with shipped work at scale.
• Mandatory (Experience 2): Must have 6 months+ experience designing for AI/ML-powered products like gen ai features, agentic ai related features, AI automation tools etc
• Mandatory (Skill 1): Must have demonstrated expertise in complex workflow design, data visualization, and enterprise UX at scale — designing interfaces that surface insights and enable non-technical users to navigate powerful backend systems
• Mandatory (Skill 2): Must have strong understanding of design systems and component-based design methodology, with experience building, contributing to, or maintaining systems that ensure visual and interaction consistency across a product suite
• Mandatory (Skill 3 ): Must have the ability to design transparency and trust patterns for AI-driven experiences — including how users understand what the system did, why, and how to correct it; plus interaction models for agent-to-human handoff, error recovery, and multi-step automated workflows
• Mandatory (Tools): Must have deep proficiency in Figma, including component libraries, auto-layout, and interactive prototyping
• Mandatory (Stakeholder Mgmt & Communication): Must have excellent communication skills for presenting design rationale to engineering, product, and business stakeholders
• Mandatory (Portfolio): Must have a strong portfolio demonstrating complex workflow design, data visualization work, and ideally AI/agentic or conversational interface projects.
• Preferred (AI Interaction Design): Experience specifically designing chatbot, copilot, or agent-based interaction patterns
• Preferred (Industry): Experience in media, advertising, or marketing technology industries

About Us: We are not just an AD agency or a creative agency, we are a Communication Company. Founded in 2014, Moshi Moshi is a young, creative, gutsy, and committed communication company that wants its clients to always Expect the EXTRA from it. Our primary clientele consists of Startups and corporations like Ola, Zoomcar, Mercedes Benz, ITC, Aditya Birla Group, TATA Group, MTV, IHCL, Jaquar, Sobha, Simple Energy, and Godrej amongst others. We have a huge team of creative folks, marketers, learners, developers, and coders who believe Moshi Moshi is an experience rather than a company.

Job Role: HR Intern - Talent Acquisition

Experience Level: Fresher

Location: Bangalore, Karnataka (On-site).

Requirements we seek:

● Good communication and interpersonal skills.

● Attention to detail.

● Availability for 3 months or more.

● Familiarity with fundamental HR concepts (Prior experience in the same domain is a plus).

● Understanding and appreciation for the need to maintain confidentiality when dealing with employee information and HR matters.

● Capability to work collaboratively within a team and contribute positively to the overall team dynamics.

Work Responsibilities:

● Talent Acquisition: End-to-end lateral hiring (Creative and Technical Roles).

● Sourcing: Creating a talent pipeline and employing various sourcing strategies.

● Stakeholder Management: Establishing strong relationships with hiring managers to understand their requirements, align on job specifications, and continuously improve the recruitment process based on feedback.

What’s in it for You:

● Stipend up to 10k.

● A healthy work environment with great mentorship.

● Hands-on experience and exposure to various aspects of HR.

● A supportive and inclusive workplace culture.

● Opportunities for skill development and networking.

● Potential for future career advancement within our organization.

ROLES AND RESPONSIBILITIES:

We are looking for a dynamic, tech-savvy Technical Account Manager who is passionate about emerging technology and dedicated to delivering exceptional customer experiences. As a key member of our global supply team, you will be pivotal in engaging with both prospective and existing clients, particularly with top endemic publisher accounts in the AdTech/Pharma Tech sectors, support the onboarding process, helping customers gain maximum value from our solutions.

• Account management: build and maintain strong, strategic relationships with clients, acting as a trusted technical advisor throughout the onboarding and post-implementation phases
• Onboarding & implementation: support technical onboarding for new clients, managing integrations and ensuring clients are set up for success from day one
• Ongoing client support: act as the primary technical contact for key accounts, troubleshooting issues, and proactively identifying opportunities to drive client satisfaction and retention
• Conduct live demos: present our solutions to prospective clients, emphasizing unique benefits and features, and tailor demos for varying audience levels, with a focus on endemic and top publisher accounts
• Cross-functional collaboration: identify client needs and customise demo experiences for prospective and new clients, ensuring alignment with their goals, particularly with top publisher accounts
• Feedback & reporting: gather insights from client interactions to inform product development. Regularly report on account health, demo success, and product feedback, helping share future enhancement

IDEAL CANDIDATE:

• Total experience 8+ Yrs
• 8+ years of experience as a technical account manager, publisher ops role or similar role, with experience in the AdTech, digital media, programmatic advertising space
• Strong hands-on expertise working with top SSP platforms and publisher accounts
• Strong understanding of programmatic technology, SSPs, and the AdTech ecosystem, comfortable explaining technical concepts in clear, accessible language
• Skilled in building and nurturing client relationships, with a strong commitment to costumer success and satisfaction
• Demonstrated ability to think on your feet, solve technical issues in real time, and effectively address client concerns
• Exceptional presentation skills, with the ability to engage diverse audiences and adapt content to client needs
• Team player with ability to work collaboratively with sales, customer success, and product teams
• Adaptable and able to thrive in a dynamic, fast-paced environment
• Bachelor's degree

PERKS, BENEFITS AND WORK CULTURE:

• Competitive Salary Package
• Generous Leave Policy
• Flexible Working Hours
• Performance-Based Bonuses
• Health Care Benefits

Job Description: Principal Engineer (Full Stack Architect)

Job Title: Full Stack Architect

Location: Hyderabad, India

Experience: 15Years to 20 years (4+ years in Enterprise Architecture)

Technology Stack: MERN (MongoDB, Express, React, Node.js), Distributed Systems, Cloud (GCP/Azure), Neo4j, Vector Databases, SQL and NoSQL Databases, Knowledge Graphs.

Industry: Enterprise Software, Large-Scale Distributed Systems, Machine Learning

Job Summary

As a Full Stack Architect, you will play a pivotal role in designing and architecting large-scale distributed systems with a strong focus on the MERN stack (MongoDB, Express.js, React, Node.js). You will lead the design and implementation of enterprise-grade software solutions that leverage cloud infrastructure (GCP/Azure), knowledge graphs (Neo4j), vector databases, and machine learning at scale. In this role, you will work closely with cross-functional teams including data scientists, cloud engineers, and front-end developers to deliver high-performance, secure, and scalable applications.

This role requires a deep understanding of distributed systems architecture, graph databases, machine learning systems, and cloud computing, with a strong focus on building solutions that meet business and technical needs. The ideal candidate will have 12+ years of experience with a proven track record of architecting full-stack systems and leading engineering teams in a fast-paced, innovative environment.

Roles and Responsibilities

Full Stack Architecture: Design, develop, and maintain highly scalable, distributed, and fault-tolerant enterprise applications using the MERN stack (MongoDB, Express.js,

React, Node.js).

Distributed Systems: Architect and design large-scale distributed systems that handle high- volume, low-latency data processing.

Cloud Engineering: Implement and maintain cloud infrastructure solutions on GCP or AWS,ensuring high availability, scalability, and performance.

Knowledge Graphs and Databases: Design and optimize complex data models using Neo4j, vector databases, and other NoSQL solutions to manage interconnected data efficiently.

Enterprise Solutions: Architect and deliver cloud-native enterprise software solutions that meet enterprise-grade security, compliance, and performance requirements.

Data Structure & Algorithms (DSA): Lead by example in writing efficient, high-performance code and optimize software with a strong focus on algorithms, data structures, and system design principles.

Collaboration: Work with engineering, data science, and product teams to translate business requirements into scalable technical solutions.

Mentorship: Mentor junior engineers and foster a collaborative team environment.

Performance Optimization: Ensure system performance, scalability, and reliability throughcode reviews, optimizations, and best engineering practices.

Documentation & Best Practices: Maintain comprehensive architecture documentation and promote engineering best practices across teams.

Mandatory Requirements

Experience: 12+ years of full-stack development experience, with significant expertise

in building and architecting applications using the MERN stack (MongoDB, Express.js,

React, Node.js).

 Distributed Systems: Proven track record of architecting and implementing large-scale

distributed systems with a focus on reliability, scalability, and performance.

 Cloud Expertise: Extensive hands-on experience with cloud infrastructure (GCP or AWS),

with a deep understanding of cloud services such as compute, storage, networking, and

security.

 Database Systems: Expertise in NoSQL databases like MongoDB and graph databases like

Neo4j. Experience with vector databases for high-dimensional data processing.

 Knowledge Graphs: Hands-on experience in designing and working with knowledge graphs

for solving complex data relationships.

 Data Structures & Algorithms: Strong knowledge of DSA with practical experience in

solving complex technical challenges.

 Microservices Architecture: Experience in designing and developing microservices-based

architectures and ensuring high availability.

 DevOps ; Automation: Knowledge of DevOps practices (CI/CD), containerization (Docker), and orchestration (Kubernetes).

 Agile Methodologies: Experience with Agile development methodologies, including SCRUM, TDD, and iterative development.

Nice-to-Have Requirements

 Front-End Expertise: Advanced experience with React.js, with knowledge of modern front- end technologies (Next.js, Redux, TypeScript).

 Cloud Certifications: Google Cloud Professional Architect or Azure Certified Solutions Architect certifications.

 Data Engineering: Hands-on experience with data pipelines, ETL processes, and big data technologies (e.g., Apache Spark, Kafka).

 AI/ML Ops: Experience in deploying machine learning models using MLOps frameworks and automating ML pipelines.

 Graph Analytics: Experience in graph algorithms and analytics, with the ability to model and query complex relationships in a graph database.

 System Design: Experience in conducting system design reviews, providing insights into performance bottlenecks, scalability, and trade-offs.

 Security & Compliance: Knowledge of enterprise-level security protocols and data privacy compliance frameworks (e.g., SOC2, GDPR).

Leadership: Proven experience in leading cross-functional teams, setting technical roadmaps, and ensuring alignment between business and technical goals.

Graduate/Post Graduate/MBA with 1 year of experience from BFSI

Work Experience 1+ Years of Sales experience,

Preference to NISM Certified candidates with experience in new client acquisition

Critical Skills Required

Relationship Management

Influencing Skills

Technical - Product Knowledge

Presentation skills

Interpersonal skills 

Effective Communication 

Result oriented with proper adherence to compliance

Negotiation skills

Required Skills:

• 2+ year of experience in Development in JAVA technology.
• Strong Java Basics
• Spring Boot or Spring MVC
• Hands on experience on Relational Databases (SQL query or Hibernate) or MongoDB (JSON parsing)
• Proficient in REST API development
• Good at problem solving

Good to Have Skills:

• 2+ years of experience in using Java
• Good understanding of data structures and algorithms.
• Excellent analytical and problem solving skills.
• Ability to work in a fast paced internet start-up environment.
• Experience in technical mentor ship/coaching is highly desirable.

We are looking for an SEO/SEM expert to manage all search engine optimization and marketing activities.

You will be responsible for managing all SEO activities such as content strategy, link building and keyword strategy to increase rankings on all major search networks. You will also manage all SEM campaigns on Google, Yahoo and Bing in order to maximize ROI.

• Execute tests, collect and analyze data and results, identify trends and insights in order to achieve maximum ROI in paid search campaigns
• Track, report, and analyze website analytics and PPC initiatives and campaigns
• Manage campaign expenses, staying on budget, estimating monthly costs and reconciling discrepancies.
• Optimize copy and landing pages for search engine marketing
• Perform ongoing keyword discovery, expansion and optimization
• Research and implement search engine optimization recommendations
• Research and analyze competitor advertising links
• Develop and implement link building strategy
• Work with the development team to ensure SEO best practices are properly implemented on newly developed code
• Work with editorial and marketing teams to drive SEO in content creation and content programming
• Recommend changes to website architecture, content, linking and other factors to improve SEO positions for target keywords.

• Proven SEO experience
• Proven SEM experience managing PPC campaigns across Google, Yahoo and Bing.
• Solid understanding of performance marketing, conversion, and online customer acquisition
• In-depth experience with website analytics tools (e.g, Google Analytics, NetInsight, Omniture, WebTrends)
• Experience with bid management tools (e.g., Click Equations, Marin, Kenshoo, Search Ignite)
• Experience with A/B and multivariate experiments
• Working knowledge of HTML, CSS, and JavaScript development and constraints
• Knowledge of ranking factors and search engine algorithms
• Up-to-date with the latest trends and best practices in SEO and SEM
• BS/MS degree in a quantitative, test-driven field