Technical Content Writer

Job Title: Digital Marketing Executive

Job Type: Full Time

Location: Indore

Summary/Objective:

We are looking for an experienced and results-driven Digital Marketing Executive to join our dynamic marketing team. The ideal candidate will be responsible for implementing effective digital marketing strategies to optimize our online presence.

Responsibilities:

•     SEO: Implement and manage search engine optimization (SEO) strategies to improve search rankings and drive traffic to our website.

•     Social Media Marketing (SMM): Develop and execute social media strategies across platforms such as Facebook, Instagram, Twitter, and LinkedIn.

•     Pay-Per-Click (PPC) Campaigns: Create and manage PPC campaigns to generate leads and increase brand visibility.

•     Facebook and Instagram Setup: Manage the setup and maintenance of our Facebook and Instagram shopping features.

•     Shopping Engine Product Feed: Oversee the submission of product feeds to various shopping engines and ensure they are optimized for maximum visibility and conversion.

•     Data Analysis & Reporting: Utilize Excel for data analysis and creating detailed marketing reports to track performance and inform strategy.

•     Social Media Post Scheduling: Utilize social media post scheduling tools to plan and publish content efficiently.

•     Email Marketing: Implement email marketing campaigns using various tools to engage with customers and prospects.

Qualifications/Requirements:

Education:

•     Bachelor's degree in Marketing, Digital Media, or related field.

Experience:

•     Proven experience in digital marketing.

•     Strong understanding of SEO, SMM, and PPC.

•     Proficient in Microsoft Excel for report creation and data analysis.

•     Familiarity with social media calendar planning and posting schedule.

•     Experience with email marketing tools and strategies.

•     Experience in e-commerce marketing.

•     Certifications in Google Analytics, Google Ads, or similar platforms.

Skills:

•     Creative thinking with a focus on innovation and problem-solving.

•     Excellent communication and analytical skills.

• Strong WordPress fullstack developer (frontend focused) Profile
• Mandatory (Experience 1): Must have 4+ YOE as a WordPress fullstack developement (80% Frontend, 20% backend)
• Mandatory (Experience 2): Must have 3+ YOE as a WordPress frontend developement using HTML, CSS, Javascript
• Mandatory (Experience 3): Must have 6 month+ experience in WordPress backend developement using php
• Mandatory (Skills 1): Strong knowledge of version control (Git) and collaborative code workflows
• Mandatory (Skills 2): Must have good communication skill

Preferred

• Preferred (Skills 1): Good knowledge of front-end frameworks/libraries (React, Angular, or Vue.js)

What You’ll Do:

We are looking for a Staff Operations Engineer based in Pune, India who can master both DeepIntent’s data architectures and pharma research and analytics methodologies to make significant contributions to how health media is analyzed by our clients. This role requires an Engineer who not only understands DBA functions but also how they impact research objectives and can work with researchers and data scientists to achieve impactful results.  

This role will be in the Engineering Operations team and will require integration and partnership with the Engineering Organization. The ideal candidate is a self-starter who is inquisitive who is not afraid to take on and learn from challenges and will constantly seek to improve the facets of the business they manage. The ideal candidate will also need to demonstrate the ability to collaborate and partner with others.  

• Serve as the Engineering interface between Analytics and Engineering teams.
• Develop and standardize all interface points for analysts to retrieve and analyze data with a focus on research methodologies and data-based decision-making.
• Optimize queries and data access efficiencies, serve as an expert in how to most efficiently attain desired data points.
• Build “mastered” versions of the data for Analytics-specific querying use cases.
• Establish a formal data practice for the Analytics practice in conjunction with the rest of DeepIntent.
• Interpret analytics methodology requirements and apply them to data architecture to create standardized queries and operations for use by analytics teams.
• Implement DataOps practices.
• Master existing and new Data Pipelines and develop appropriate queries to meet analytics-specific objectives.
• Collaborate with various business stakeholders, software engineers, machine learning engineers, and analysts.
• Operate between Engineers and Analysts to unify both practices for analytics insight creation.

Who You Are:

• 8+ years of experience in Tech Support (Specialised in Monitoring and maintaining Data pipeline).
• Adept in market research methodologies and using data to deliver representative insights.
• Inquisitive, curious, understands how to query complicated data sets, move and combine data between databases.
• Deep SQL experience is a must.
• Exceptional communication skills with the ability to collaborate and translate between technical and non-technical needs.
• English Language Fluency and proven success working with teams in the U.S.
• Experience in designing, developing and operating configurable Data pipelines serving high-volume and velocity data.
• Experience working with public clouds like GCP/AWS.
• Good understanding of software engineering, DataOps, and data architecture, Agile and DevOps methodologies.
• Proficient with SQL, Python or JVM-based language, Bash.
• Experience with any of Apache open-source projects such as Spark, Druid, Beam, Airflow etc. and big data databases like BigQuery, Clickhouse, etc. 
• Ability to think big, take bets and innovate, dive deep, hire and develop the best talent, learn and be curious.
• Experience in debugging UI and Backend issues will be add on.

Role: Lead Data Engineer Core

Responsibilities: Lead end-to-end design, development, and delivery of complex cloud-based data pipelines.

Collaborate with architects and stakeholders to translate business requirements into technical data solutions.

Ensure scalability, reliability, and performance of data systems across environments. Provide mentorship and technical leadership to data engineering teams. Define and enforce best practices for data modeling, transformation, and governance.

Optimize data ingestion and transformation frameworks for efficiency and cost management. Contribute to data architecture design and review sessions across projects.

Qualifications: Bachelor’s or Master’s degree in Computer Science, Engineering, or related field.

8+ years of experience in data engineering with proven leadership in designing cloud native data systems.

Strong expertise in Python, SQL, Apache Spark, and at least one cloud platform (Azure, AWS, or GCP). Experience with Big Data, DataLake, DeltaLake, and Lakehouse architectures Proficient in one or more database technologies (e.g. PostgreSQL, Redshift, Snowflake, and NoSQL databases).

Ability to recommend and implement scalable data pipelines Preferred Qualifications: Cloud certification (AWS, Azure, or GCP). Experience with Databricks, Snowflake, or Terraform. Familiarity with data governance, lineage, and observability tools. Strong collaboration skills and ability to influence data-driven decisions across teams.

The role reports to the Head of Customer Support, and the position holder is part of the Product Team.

Main objectives of the role

·    Focus on customer satisfaction with the product and provide the first-line support.

Specialisation

·    Customer Support

·    SaaS

·    FMCG/CPG

Key processes in the role

·    Build extensive knowledge of our SAAS product platform and support our customers in using it.

·    Supporting end customers with complex questions.

·    Providing extended and elaborated answers on business & “how to” questions from customers.

·    Participating in ongoing education for Customer Support Managers.

·    Collaborate and communicate with the Development teams, Product Support and Customers

Requirements

·    Bachelor’s degree in business, IT, Engineering or Economics.

·    4-8 years of experience in a similar role in the IT Industry.

·    Solid knowledge of SaaS (Software as a Service).

·    Multitasking is your second nature, and you have a proactive + Customer First mindset.

·    3+ years of experience providing support for ERP systems, preferably SAP.

·    Familiarity with ERP/SAP integration processes and data migration.

·    Understanding of ERP/SAP functionalities, modules and data structures.

·    Understanding of technicalities like Integrations (API’s, ETL, ELT), analysing logs, identifying errors in logs, etc.

·    Experience in looking into code, changing configuration, and analysing if it's a development bug or a product bug.

·    Profound understanding of the support processes.

·    Should know where to route tickets further and know how to manage customer escalations.

·    Outstanding customer service skills.

·    Knowledge of Fast-Moving Consumer Goods (FMCG)/ Consumer Packaged Goods (CPG) industry/domain is preferable.

Excellent verbal and written communication skills in the English language

Job Description:

• Job involves working on the latest technologies and frameworks in mobile and open source world to develop mobile applications, mobile websites and rich internet applications.
• Candidate should be Collaborative and Quality-focused, resourceful initiative taker, and someone who has good English communication skills.

Desired Candidate Profile:

• Work as part of a team to build React Native iOS / Android applications for clients.
• Architect, build and maintain excellent React Native applications with clean code. Experience with React Js, React Native, JavaScript
• Implement pixel perfect UI's that match designs.
• Implement clean, modern, smooth animations and transitions that provide an excellent user experience.
• Familiarity with RESTful API. • Release applications to IOS and Google Play stores. • Work with native modules when required.
• Complete the sprints according to the estimated time and participate in sprint retrospectives and daily standups.
• Be part of a community of React Native developers who share knowledge and help each other as problems arise.

Qualifications and Background

• 3-5+ years of experience working on Salesforce platforms
• At least one year of experience working directly with North Americas and European clients
• At least two Salesforce certification
• Salesforce Certified JavaScript Developer I
• Salesforce Certified Platform App Builder
• Salesforce Certified Platform Developer I/II
• Salesforce.com Certified Administrator
• Bachelors/Postgraduate degree, professional qualification, or relevant experience.
• Knowledge, Skills, and Abilities
• Domain expertise: have a good technical understanding of the Salesforce Sales and Service Cloud and how business stakeholders use the product.
• General knowledge of technical concepts, strategies, and methodologies, including architectural and security concepts, systems development life cycle, information management, and portfolio management (production systems, release planning, change management).
• Proficient with Salesforce Lightning Design System and the Salesforce development lifecycle.
• Software engineering skills with Force.com Platform (Apex, LWC, SOQL, Unit Testing)
• Experience in core web technologies including HTML5, JavaScript and CSS
• Demonstrated experience with relational databases, data modelling, and ETL tools
• Experience with Services Oriented Design Principles (SOA) and Web Services (REST & SOAP, JSON & XML)
• Experience with Agile development methodologies such as SCRUM
• Experience with complex business systems integration as well as object-oriented design patterns and
• development
• Stakeholder management: experience in managing relationships with business stakeholders; a proven ability
• to work with and influence cross-functional teams, ensuring close collaboration with development teams, is
• especially important.
• Excellent organizational, verbal and written communication skills
• Key Responsibilities
• Client Interaction
• You will be required to be available for project and client interactions during UK business hours.
• Meet with clients to determine business, functional and technical requirements and participate in

application design, configuration, testing, and deployment

• Participate in the sales cycle as needed (solution definition, pre-sales, estimating and project planning) o Work cross-functionally with Revenue Operations, Sales Finance, Engineering, and other key stakeholders within the client organisation.
• Gather, analyse and document functional and technical requirements for new projects, enhancements to existing solutions and production issues reported by end-users
• Leadcustomer-driven solutions utilizing strong technical design skills and strong working relationships

with internal groups

• Guide users in formulating requirements, advise on alternatives and on the implications of new or

revised processing analysis.

• Translate business requirements into well-architected solutions that best leverage the Salesforce

platform and products • Technical development

• Setupdevelopmentenvironmentsontheirownandcommunicatedevelopmentprogresstotheclient and senior management.
• Build Salesforce applications using Apex and Visualforce and leverage the full capabilities of the Salesforce platform.
• Implement and maintain Salesforce customizations such as custom fields and objects, layouts, controller extensions, triggers, workflows, process builders, and validation rules
• Develop, test, and document working custom development, integrations, and data migration elements of a Salesforce implementation
• Createandexecuteunit,integration,anduseracceptancetestplans,includingusecasesandtestdata o Ensure service level availability of the Force.com platform and integration applications and provide

on-call support for break/fix/enhancement activities to resolve application issues. • Research and best practices

• Follow and understand Salesforce product and technical capabilities resulting from product releases and acquisitions
• Utilize best practices to perform operational support, enhancements, bug fixes as needed to the Salesforce.com platform
• Apply best practices and design patterns of best-of-breed applications developed on the Salesforce. com platform
• Assist with the planning of application changes, development, and installation of upgrades and new releases.

Roles & Responsibilities:

• Build a high-quality web application from scratch.
• Responsive and adaptive web page implementation.
• Identify and communicate best practices for back-end engineering.
• Design, build and maintain efficient, reusable, and reliable code to ensure the applications' best possible performance, quality, and responsiveness.
• Implement automated testing platforms and unit tests.
• Prepare and maintain all applications utilizing standard development tools.
• Keep abreast of new trends and best practices in web development.
• Learn new Software/frameworks/ languages/ technology with ease.
• Must be able to apply innovative thinking at work.

Desired Skills:

• Good working knowledge of PHP-based MVC framework Laravel.
• Good knowledge of PHP, HTML, CSS & Javascript and understanding of Database concepts & working knowledge of MySQL.
• A clear understanding of RESTful API development standards.
• Excellent problem-solving skills.
• Software testing (PHPUnit, PHPSpec)