Technical Content Writer

at LogiNext

Technical Content Writer

LogiNext

Company

Home

Technical Content Writer

at LogiNext

Posted by Roshni Rai

4 - 8 yrs

₹4L - ₹9L / yr

Remote, Mumbai

Skills

Technical Writing

Content Writing

Documentation

Troubleshooting

Digital Marketing

Responsibilities:

Collaborate with developers, designers, product managers, marketers, subject matter experts and other influencers to obtain an in-depth understanding of the product and the documentation requirements
Determine the needs of end users of technical documentation and work closely with technology and business team to make products easier to use. This involves Feature Guides, FAQs, Onboarding Guides, Help Documentation, Troubleshooting Guides, Training Manuals, Release Notes and other documentation
Audit and update the content regularly to ensure relevance with incremental product feature releases, customer use cases, support issues and other internal developments
Execute the Content Calendar by building and delivering on the roadmap set by the management
Work closely with the creative teams to represent the content in the most suitable visual format
Suggest ways to further improve the quality of the documentation

Requirements:

Bachelor’s/Master’s degree in Computer Science or Information Technology, Arts or Communication
0 to 2 years of experience in technical content writing
Exceptional technical writing and editing skills, as well as the ability to adopt the style, tone, and voice of our business' various types of content
Demonstrable active presence in online communities such as blogs, discussion forums, LinkedIn articles, Tweets, Quora answers
Ability to quickly grasp complex technical concepts and make them easily understandable to users in the form of text, images, videos, infographics
Ability to identify issues, challenges, and gaps associated with the content
Ability to understand briefs and translate briefs into high-quality product collaterals
Passion for technology, communication and strong understanding of the industry and organization’s mission
Basic understanding of web technologies and programming languages to publish viral tech blogs
Excellent command over written and verbal communication
Adept at Multitasking, creative thinking and working independently

Responsibilities:

Collaborate with developers, designers, product managers, marketers, subject matter experts and other influencers to obtain an in-depth understanding of the product and the documentation requirements
Determine the needs of end users of technical documentation and work closely with technology and business team to make products easier to use. This involves Feature Guides, FAQs, Onboarding Guides, Help Documentation, Troubleshooting Guides, Training Manuals, Release Notes and other documentation
Audit and update the content regularly to ensure relevance with incremental product feature releases, customer use cases, support issues and other internal developments
Execute the Content Calendar by building and delivering on the roadmap set by the management
Work closely with the creative teams to represent the content in the most suitable visual format
Suggest ways to further improve the quality of the documentation

Requirements:

Bachelor’s/Master’s degree in Computer Science or Information Technology, Arts or Communication
0 to 2 years of experience in technical content writing
Exceptional technical writing and editing skills, as well as the ability to adopt the style, tone, and voice of our business' various types of content
Demonstrable active presence in online communities such as blogs, discussion forums, LinkedIn articles, Tweets, Quora answers
Ability to quickly grasp complex technical concepts and make them easily understandable to users in the form of text, images, videos, infographics
Ability to identify issues, challenges, and gaps associated with the content
Ability to understand briefs and translate briefs into high-quality product collaterals
Passion for technology, communication and strong understanding of the industry and organization’s mission
Basic understanding of web technologies and programming languages to publish viral tech blogs
Excellent command over written and verbal communication
Adept at Multitasking, creative thinking and working independently

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About LogiNext

Founded :

2014

Type :

Product

Size :

100-500

Stage :

Raised funding

About

LogiNext is amongst the fastest growing tech company, providing solutions to simplify and automate the ecosphere of logistics and supply chain management. Our aim is to organize the daunting process of logistics and supply chain planning, with an array of SaaS driven by the most robust enterprise solutions globally.

Our clientele is spread across the globe and we empower them to optimize their supply chain operations by unique data capturing, advanced analytics and visualization. From inception, LogiNext has been an industry leader and recipient of awards like NetApp's Innovative Tech Company of the year, Entrepreneur's Logistics Firm of the Year, Aegis's innovation in Big Data, CIO Choice Award for best supply chain logistics cloud solutions, etc.

Backed by influential industry leaders like PayTM and Indian Angel Network and with partners like IBM, Microsoft, Google, AWS and Samsung, LogiNext has achieved exponential success in a very short span of time and is set to exceed 300% growth by the end of 2016. The true growth hackers, who paved way for this success are the people working exceptionally hard and adding value to our organisation. Our brand ambassadors - that's how we address our people, bring unique values, discipline and problem-solving skills to nurture the innovative and entrepreneurial work culture at LogiNext. Passion, versatility, expertise and a hunger for success is the Mantra chanted by every Logi-Nexter!

Connect with the team

Shankar Aravind

Avi Sisodia

Kenneth Wheeler

Karthik Sampath

Mukti Shetty

Mukti Shetty

Ericsson Fernandes

Company social profiles

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