Customer Success Executive

Greetings from zealous services!!!

Looking for your career in 3D Modelling and Animation Field???

We have Immediate requirements for 3D Trainees.

● Experience: Fresher

● Designation: 3D Trainee

● Age Criteria: 18-24 yrs

● Flexible to work in Rotational Shifts.

● We have immediate requirements for both locations Chennai & Salem.

● Qualifications: B.sc/M.sc (Viscom)/B.sc/M.sc (Animation & VFX)/Diploma/BFA/MFA (2025 & 2026 Passed outs only)

Documents Mandatory:

● Carry your updated resume copy.

Contact: IRFAN (HR)

Experience / Education

• 12–15 years in mainframe infrastructure/architecture roles, including decommissioning and dismantling projects.
• Proven record of leading IT service transitions across geographies.
• Bachelor’s/master’s in computer science, Engineering, or related field.
• Certifications: ITIL Expert, IBM z/OS, or cloud/hybrid architecture certifications highly desirable.

Key Responsibilities

1. Platform Ownership & Optimization

• Own the design, optimization, and lifecycle management of the mainframe infrastructure.
• Evaluate and optimize mainframe capacity (MSU) and LPAR workloads, ensuring balance between performance and cost.
• Oversee datacenter operations, monitoring strategies, middleware (MQ, File Transfer like CFT), firewall/security clearance, and release management.
• Ensure full documentation of designs, optimizations, and lifecycle activities for audit and compliance.

2. Cross-Stakeholder Collaboration

• Work closely with stakeholders across locations and India, aligning infrastructure with business and IT objectives.
• Collaborate with application owners, operations teams, and project leaders to provide ongoing technical support.
• Act as the primary liaison with Vendors, IBM and other solution providers, driving technical synergies.
• Lead joint technical discussions with Vendors, ensuring solution alignment with transformation and exit strategies.

3. Technical Transformation & Insourcing

• Lead the transition of mainframe responsibilities from other locations to India, ensuring smooth handover and knowledge transfer.
• Build and mentor an India-based managed services team, progressively taking over steady-state operations.
• Develop a structured roadmap for insourcing and governance alignment, balancing compliance, cost, and performance.
• Provide regular technical assistance to project teams, ensuring infrastructure readiness and support.

4. KPI Ownership & Reporting

• Define, monitor, and report technical KPIs (capacity, performance, availability, incident management, and cost optimization).
• Deliver regular KPI dashboards and reports to senior management.
• Enforce KPI adherence across both internal teams and external vendors, driving corrective actions where required.

5. Decommissioning & Dismantling

• Lead the end-to-end decommissioning of mainframe components across software, middleware, and hardware.
• Manage license offboarding and termination (e.g., IDMS, CA/Broadcom), ensuring no residual dependencies remain.
• Oversee datacenter hardware dismantling and disposal, ensuring compliance with security and regulatory requirements.
• Collaborate with security and governance teams to revoke access, certificates, and data securely.
• Create detailed decommissioning playbooks, closure documentation, and audit-ready reports.

6. Housekeeping & Lifecycle Management

• Own and manage all housekeeping activities end-to-end (storage cleanup, archival, job scheduling, patching, log retention, etc.).
• Standardize housekeeping routines into clear runbooks, automating where possible.
• Ensure lifecycle management of mainframe systems, from capacity planning to decommissioning.
• Report housekeeping outcomes and ensure alignment with compliance and audit needs.

7. Knowledge Continuity & Documentation

• Take full ownership of knowledge transfer from existing responsible teams, leaving no knowledge gaps.
• Establish a structured knowledge base capturing infrastructure, decommissioning, and housekeeping processes.
• Regularly update documentation to reflect system changes, exit milestones, and best practices.

Skills & Competencies

• Deep expertise in mainframe optimization (MSU, LPAR), datacenter operations, and middleware integration.
• Hands-on experience in mainframe decommissioning, dismantling, and license termination.
• Strong understanding of housekeeping routines and lifecycle management in mainframe environments.
• Proven ability to lead cross-country transitions (Other locations to India) and multi-vendor ecosystems.
• Strong vendor and partner collaboration skills.
• Strategic mindset to balance stability, compliance, cost optimization, and modernization.
• Excellent communication, documentation, and executive reporting capabilities.
• Leadership in building, mentoring, and scaling technical teams in a managed services model.

1. Lead the development of frontend architecture and implement scalable, maintainable, and

high-performance web applications.

2. Conduct code reviews and provide constructive feedback to team members to ensure adherence to best

practices and coding standards.

3. Mentor and guide junior frontend developers, fostering a culture of continuous learning and

improvement.

4. Stay up-to-date with the latest frontend technologies, frameworks, and industry trends, and integrate new

solutions as appropriate.

5. Coordinate with the project management team to ensure the timely delivery of high-quality frontend

components and features.

6. Contribute to the development of reusable components, tools, and libraries to improve team productivity

and code maintainability.

Must have Experience of UI testing using Automation tools like Selenium for Web and , Appium for Mobile application. • Must have clear understanding about Selenium/Appium Architecture, Page Object Model, Page Factory designs, Singleton and Builder Design Pattern • Good Experience of using locators (CSS/Xpath), Action Interface, JavaScript Executor • Have good exposure in validating API’s using any tool such as Postman/SoapUI • Basic understanding of API testing using Rest Assured. • Basic understanding of BDD concept with Cucumber as Tool • Experience with TFS/ GitHub • Must have Knowledge of TestNG/Junit . • Must have Programming languages knowledge: Java with strong knowledge of OOPS concept,Exception Handling, Reflection, Serialization and Collection Framework • Must have worked with following technologies Extent Report, Apache POI, Log4J, JSON • Experience of working with any of the databases (e.g.: MSSQL, PostgreSQL, Mongo Db etc.) • Knowledge of Maven, Jenkins and Docker or equivalent CI/CD • Must have good Manual testing experience of STLC, creating test scenarios, test cases with different test design techniques, Logging defects • Strong team player, flexible and should be able to shape up with different teams. • Demonstrated ability to focus and complete multi tasks on time. • Above average communication and should be able to explain architecture of current project. • Working experience in testing the AUT developed/delivered with Agile project framework. • Hands on experience on at least one Test Management or Defect Management tool for example ALM, JIRA, or any Microsoft tool etc. If this role sounds exciting to you and fulfil your future goals, then we would love to hear from you.

Android Developer:

Our Android stack includes Java and libGDX, the code base is designed using Clean Architecture.  It is a multi module application and supports both 'application' and 'library' project mode.

EXPECTATIONS:

● Writing efficient android code in Java and Kotlin following Clean Architecture guidelines

● Tracing, benchmarking and profiling android java code

● Familiarity with popular android libraries/methods like Dagger2, RxJava2, OkHTTP.

● Familiarity with latest android platform changes.

RESPONSIBILITIES:

● Work closely with our product and design teams to customize the Poker experience across our  vendor platforms.

● Prototype new and redesign features

● Strong coding abilities and experience with Kotlin, Java and Android SDK

● A focus on UI design principles, hardware acceleration and making games work intuitively

● Contribute best-in-class programming skills to develop highly innovative, consumer-facing

mobile products.

MINIMUM QUALIFICATIONS

● Experience of building Android applications/Games in Java or Kotlin using Android SDK (Kotlin preferred)

● Good knowledge of Kotlin, Dagger2 and RxJava2 is a great plus

● Strong understanding of object-oriented software development

● Understanding of large and complex code bases, including API design techniques to help keep them clean and maintainable.

● Programming experience using any game engine (libGDX preferred)

● Knowledge of multithreading and memory management specific to mobile devices and caching mechanisms