Customer Success Executive

Integration with OpenAI GPT-4, Anthropic Claude, and open-source models

* Strong prompt engineering and tone-specific output design

* Familiarity with LangChain, LlamaIndex, or similar orchestration frameworks

* Experience with fine-tuning and LoRA (Low-Rank Adaptation) techniques

* Model quantization for local deployment using tools such as GGML, GPTQ, or bits and bytes

* Deployment of local LLMs using frameworks like Hugging Face Transformers, vLLM, or llama.cpp

* Knowledge of tokenizers library for efficient text preprocessing

* Ability to optimize model performance for low-latency inference

Designation - Business Development Associate

Mode - Work from office (On-site)

Experience - 6 months to 4 years

Qualification - Graduation, any degree having an technical edtech exp of selling certification programs

CTC : Between 4 - 7.3 LPA (Including Incentives)

Joining - Immediate Joiners/15 days

Location - HSR Layout

Shift - Day Shift

Interviews will be happening in a walk mode in office premises.

Note : To know more about the interview procedure, and book an appointment, kindly call to this number: (HR - Spoorthi)

Job Description

• Conversion of leads received through various marketing channels.
• Preparing short-term and long-term sales plan towards reaching the assigned goals.
• Proactively identifying cross-selling/up-selling opportunities with the existing customers.
• Identifying references through the existing customer base to increase the sales pipeline.
• Customer Relationship Management.

Job Description:

We are looking for a talented UI/UX Designer to join our team. As a UI/UX Designer, you will be responsible for creating intuitive and visually appealing user interfaces and experiences for our digital products. You will work closely with product managers, developers, and other stakeholders to understand user needs, translate requirements into wireframes and prototypes, and design user-friendly interfaces that enhance user satisfaction and engagement. The ideal candidate should have a strong portfolio showcasing their design skills, creativity, and attention to detail.

Responsibilities:

1. Collaborate with cross-functional teams to understand user requirements, business objectives, and technical constraints.
2. Conduct user research, usability testing, and analysis to gain insights into user behaviors, preferences, and pain points.
3. Create wireframes, user flows, and prototypes to visualize and communicate design concepts and interaction patterns.
4. Design user interfaces and experiences that are intuitive, responsive, and aesthetically pleasing across various devices and platforms.
5. Develop high-fidelity mockups and interactive prototypes using design tools such as Sketch, Adobe XD, Figma, or InVision.
6. Iterate on designs based on feedback from stakeholders, usability testing, and data analysis to continuously improve the user experience.
7. Collaborate with developers to ensure the feasibility and implementation of design solutions while maintaining design integrity.
8. Create and maintain design systems, style guides, and UI components to ensure consistency and scalability across products.
9. Stay updated on industry trends, best practices, and emerging technologies in UI/UX design.
10. Advocate for user-centered design principles and contribute to a culture of design excellence within the organization.

Requirements:

1. Bachelor's degree in Graphic Design, Interaction Design, HCI, or related field.
2. Proven experience as a UI/UX Designer or similar role, with a strong portfolio showcasing design projects and process.
3. Proficiency in design tools such as Sketch, Adobe XD, Figma, or InVision.
4. Solid understanding of user-centered design principles, usability heuristics, and design thinking methodologies.
5. Experience conducting user research, usability testing, and analysis to inform design decisions.
6. Strong visual design skills, with an eye for typography, color, layout, and iconography.
7. Knowledge of responsive design principles and mobile-first design approach.
8. Excellent communication, collaboration, and presentation skills.
9. Ability to work effectively in a fast-paced environment and manage multiple projects simultaneously.
10. Familiarity with front-end development technologies (HTML, CSS, JavaScript) is a plus but not required.

• Understand product specifications and user psychologyConduct concept and usability testing and gather feedbackCreate personas through user research and dataDefine the right interaction model and evaluate its successDevelop wireframes and prototypes around customer needsFind creative ways to solve UX problems (e.g. usability, findability)Work with UI designers to implement attractive designsCommunicate design ideas and prototypes to developersKeep abreast of competitor products and industry trends