11+ Hardware troubleshooting Jobs in Ahmedabad | Hardware troubleshooting Job openings in Ahmedabad

A Desktop Support Engineer is responsible for providing technical support for computer hardware and software issues in an organization's desktop environment. The role involves assisting employees with troubleshooting, maintaining, and resolving issues related to their desktops, laptops, and peripherals.

Job Summary:

1. Hardware Support:

• Install, configure, and maintain desktops, laptops, and peripherals (printers, monitors, etc.).
• Perform hardware repairs and upgrades.

1. Software Support:

• Troubleshoot and resolve software-related issues, including OS installations, software updates, and application support.
• Ensure proper functioning of office productivity software (MS Office, etc.) and enterprise applications.

1. Network Support:

• Provide assistance in connecting workstations to the company network and resolving connectivity issues.
• Troubleshoot network-related issues on desktops and laptops.

1. User Support:

• Assist employees with troubleshooting technical problems, including login issues, system crashes, and application errors.
• Offer guidance on proper system usage and IT best practices.

1. System Maintenance:

• Regularly update and patch desktop systems to ensure security and functionality.
• Backup important files and data as per company policy.

1. Documentation:

• Maintain logs of issues, solutions, and configurations for future reference.
• Document common problems and resolutions for knowledge-sharing purposes.

1. Customer Service:

• Provide excellent customer service and maintain a professional demeanor when dealing with users' technical issues.

Key Skills:

• Technical Knowledge: Proficient in desktop operating systems (Windows, Mac OS, Linux) and office software.
• Problem-Solving: Ability to diagnose and resolve technical issues efficiently.
• Communication: Strong verbal and written communication skills to interact with end-users.
• Networking Basics: Understanding of network configurations and troubleshooting.
• Time Management: Capable of handling multiple requests and prioritizing tasks.

- Coordinate project management activities, projects, people, communications

- Handle customer communications through emails, tickets and conference calls

- Serve as the project coordinator, maintaining timelines and ensuring accurate delivery dates.

- Supervise current projects and coordinate all team members to keep workflow on track

- Monitor and report on the progress of project to all stakeholders especially our customers

- Coordinate project schedules, resources, equipment and information for internal teams

- Act as the main point of contact and communicate project status to all stakeholders

- Organize, attend, and participate in stakeholder meetings

- Document meeting notes and follow up on action items and decisions from meetings

- Organize and maintain project materials such as documents, designs etc

- Provide operational support as needed

This is what you need to qualify:

- Proven 1 year work experience as a Project Coordinator or similar role in Information Technology (IT) related projects

- Outstanding communication and interpersonal skills.

- Basic understanding of Information Technology concepts required. Intermediate knowledge of IT hardware, software, and networking beneficial.

- Strong client-facing and teamwork skills.

- Excellent organizational and time-management skills.

- Attention to detail and strong work ethics

Responsibilities and Duties 

•      Develop high-quality software design and architecture.

•      Achieve the timeline with quality delivery of assigned tasks.

•      Able to do technical analysis and code review.

•      Able to troubleshoot internal & production bugs.

•      Coordinate and support to project co-ordinator/project manager.

•      Development coding standards are achieved. 

•      Work with internal teams to understand and analyse their needs and to ensure that proposed solution caters to same.

•      Adopt new technology in quick time.

•      Implement Unit tests and Functional tests to ascertain highest quality of deliverables.

•      Identify, prioritize and execute tasks in the software development life cycle.

•      Understand business needs and know how to implement needs in the system to meet business needs.

•      Able to create technical documents.

•      Able to lead team members and plan team’s task.

•      Design, develop, modify, implement, and support software components anywhere in the software stack.

•      Work in close partnership with cross-functional teams and management.

Qualifications

•      Having knowledge of .NET C#, .NET Core, Angular JS, Web API, Micro Services, JavaScript, jQuery and Bootstrap.

•      Critical thinker and creative mindset and the ability to approach a problem creatively.

•      Ability to provide in-depth evaluation and analysis of unique complex technological issues. •      A meticulous approach to work.

•      A team player but can work independently too.

•      Excellent written and verbal communication skills.

•      Multi-tasking and time-management skills, with the ability to prioritize tasks.

•      Database knowledge spanning across SQL, PL/SQL, MSSQL Server, Performance tuning and RDBMS is preferred.

•      Proven track record of successful and timely project delivery.

•      Excellent written and verbal communication skills.

•      Demonstrated ability to lead others. 

We are seeking a skilled and motivated Python Full Stack Developer to join us. The ideal candidate will have experience with Python, JavaScript and its related technologies, as well as a passion for developing efficient and scalable software solutions.

Responsibilities:

• Design and develop high-quality, scalable applications using Python, Django, DRF, FastAPI and JavaScript frameworks such as React or Vue.js
• Analyze business requirements and develop software solutions to meet those needs
• Write clean, maintainable, and efficient code
• Test software solutions to ensure they meet performance, scalability, and reliability requirements
• Debug and troubleshoot issues in the software
• Stay up-to-date with emerging trends and technologies in Python development

Qualifications:

• Bachelor's or Master's degree in Computer Science or related field
• At least 2 years of experience in developing applications using Python, Django, DRF or FastAPI.
• At least 2 years of experience in using front-end JavaScript frameworks such as Jquery, React or Vue.js
• Experience with database technologies such as PostgreSQL and MongoDB
• Experience with AWS or other cloud platforms
• Ability to write clean and maintainable code
• Strong analytical and problem-solving skills
• Excellent written and verbal communication skills

Nice to have:

• Knowledge of Trading in stocks, forex, futures etc.
• Knowledge of automated trading
• Experience with Different Trading Platforms

We offer:

• Competitive salary
• Flexible working hours

Job Types: Full-time, Regular / Permanent

Salary: ₹400,000.00 - ₹10,000.00 per year

Benefits:

• Flexible schedule

Schedule:

• Day shift
• Monday to Friday

Supplemental pay types:

• Overtime pay
• Yearly bonus
• Performance-based bonus

Ability to commute/relocate:

• Mondeal heights, SG Highway, Ahmedabad - 380015, Gujarat: Reliably commute or planning to relocate before starting work (Required)

Education:

• Bachelor's (Preferred)

Experience:

• Python: 1-3 years (Required)
• JavaScript: 1-3 years (Required)

Experience: 3-5 Years 1 candidate & 1-3 Years 2 candidate

Skills:      

Core JAVA(Native), Core Kotlin, Sqlite, MySQL, XML

• For this position please look for someone who comes with 10+ years of total IT experience 
• 3+ years of experience in Financial domain
• 3+ years of Lendingexperience (Someone who has worked on Lending products or Lending companies or Lending Processes) and financial experience. 
• This is 50% hands on 50% managerial position with experience in Automation or development.
• He should be Technical PM

Required qualifications and experience:

• Graduate in any specialization
• Minimum 5 years of experience in service industry, with 2-3 years of managerial level experience, preferably in fields like Contact Centre Operations, E-commerce or Customer Interface Operations
• Experience in Contact Centre operations or experience working with front line and service delivery processes, especially e-commerce
• Good presentation and MS Excel skills
• Multiple team handling experience; handled mid-sized teams of at least 2-3 verticals and not just a single team

Roles and responsibilities:

• Perform quantitative assessment and continuous process improvement to drive business and efficiency.
• Manage the roster and deliver on the service levels as per the agreement.
• Raise alerts on downtimes or fluctuations.
• Deep-dive into escalations received primarily via social media and enable front-line to close the issues. Interact directly with customers too, if need be.
• Analyse various process gaps and raise request for new SOPs to close loop.
• Identify gaps in service delivery, agent behaviour, product knowledge and business functionalities.
• Identify improvement opportunities along with the respective Process Head and facilitate launching projects around these opportunities.
• Internal and external stakeholder management.
• Coordinate Application ID management and maintain records.
• Improve operational deliverables of the aligned LOBs of the outsourced partner.
• Ensure 100% adherence to SR, L2 and complaint TAT as per laid down norms.
• Work on better tagging of customer voice and better ways of process flows.
• Device proactive programs to reduce calls.
• Devise cross-functional and up-skilling training plans for current teams.
• Manage Transactional Training and Development of the trainers.