11+ Software troubleshooting Jobs in Indore | Software troubleshooting Job openings in Indore

 

Essential duties and Responsibilities:

•             Assist IT staff with the delivery, installation, configuration and ongoing usability of desktop and laptop computers, peripheral equipment and software.

•             Maintain employees' access on associated computer systems and/or phone/voicemail systems

•             Assist employees with Smartphones, Laptops and Tablets

•             Works with vendor support contacts to resolve technical problems with desktop computing equipment and software.

•             Ensure desktop computers and users interconnect seamlessly with diverse systems including associated validation systems, file servers, email servers, conferencing systems, application servers and administrative systems.

•             Works with senior IT staff to purchase hardware and software.

•             Assesses functional needs to determine specifications for purchases.

•             In Person, Phone, Email and Ticket support with onsite and remote employees.

•             Manage Ticket pipeline within stated SLA's.

•             Performs all other duties as required.

Essential Knowledge & Skills:

•             Knowledge of principles, methods, and practices related to payroll activities.

•             Knowledge of accounting procedures and practices.

•             Able to exercise great initiative independent judgment.

•             High regard for confidentiality and ability to maintain confidential information.

•             Ability to manage several projects and tasks simultaneously.

•             Solid problem-solving and business acumen skills.

•             Willingness to work additional hours in order to meet tight deadlines.

•             Exceptional written and verbal communication

•             Excellent customer service

•             Highly organized, with exceptional attention to detail

•             Able to thrive in a fast-paced environment

•             Efficient written and verbal skills in the English language

Education and/or Experience:

•             Associates Degree in Information Systems, Business, Communications or related field

•             3-7 years' experience supporting Windows 7/8/10 desktop and laptop computers

•             3-7 years IT Customer Service Experience a must

•             Experience troubleshooting hardware issues remotely.

•             Experience installing software, patches and updates on Desktops and Laptops remotely

•             Experience troubleshooting basic network, software and printing problems

•             Mortgage Industry experience a plus

•             High School Diploma required

Machines, office equipment & software:

•             Windows 7/8/10 desktop, laptop and tablet computers

 

Company: MotionGility

Location: Indore (On-site)

Employment Type: Full-time

Experience: Freshers or Upto 2 years of experience

Company Introduction

Join India’s leading creative video agency, MotionGility, and be part of a team creating high-impact visuals for global brands. We help brands communicate, grow, and stand out in the digital world.

Role Overview

We are hiring Illustration-Based Graphic Designers who can create high‑quality character illustrations, scenes, and visual storytelling assets.

This role is suitable for freshers who have strong artistic sense, concept understanding, and proficiency in core design tools.

Key Responsibilities

• Create illustrations based on the script provided (characters, backgrounds, scenes, elements).
• Convert concepts into clean and appealing visual designs.
• Collaborate with scriptwriters and motion designers for accurate visual representation.
• Maintain brand consistency and follow MotionGility’s visual style.
• Understand project requirements, scripts, and design briefs clearly.
• Deliver illustration assets ready for motion graphics team usage.

Tools Required

• Adobe Photoshop (must-have)
• Adobe Illustrator (must-have)
• After Effects tools – basic understanding (required)
• Other Illustration tools is a plus

Skills & Abilities Required

• Strong understanding of concepts, composition, and visual storytelling
• Ability to understand and interpret scripts effectively
• Good command of English (reading + understanding for script clarity)
• Strong imagination and creative thinking
• Ability to adapt to MotionGility’s illustration style and quality standards

Key Qualities We Want

• Eager to learn and open to feedback
• Strong grasping ability
• Dedicated, consistent, and quality‑focused
• Ability to adapt quickly and meet MotionGility output standards
• Strong illustration and design skills are what matter.

Summary/Objective:

We are seeking a highly skilled Graphic Designer to join our dynamic team at Avalon Solutions, preferably with expertise in the fashion & luxury sector. The ideal candidate will proficiently utilize AI tools for creative designs and have a strong skill set for creating compelling visuals for social media and digital platforms.

Responsibilities/Duties:

1.   Design Creation:

• Create innovative, high-end designs for various luxury products, tailored for social media graphics and website elements, good to have experience in jewelry industry.
• Collaborate with marketing and other teams to grasp project requirements and objectives.
• Incorporate cutting-edge design techniques, including AI tools, to produce innovative visuals.

2.   Brand Consistency:

·        Create engaging content for social media platforms and digital marketing campaigns.

·        Ensure designs are optimized for different platforms and adhere to brand guidelines.

·        Work closely with the marketing team to contribute to the evolution of the brand identity.

3.   Software Proficiency:

·        Proficiency in graphic design software such as Adobe Photoshop, Illustrator, InDesign, and experience with AI design tools.

·        Stay updated on industry trends and design tools to enhance creativity and efficiency.

·        Excellent skills in color theory, typography, and layout design.

4.   Feedback Incorporation:

·        Receive and incorporate feedback from stakeholders into design iterations.

·        Present design concepts and ideas to team members for review and approval.

5.   Project Management:

·        Manage multiple design projects simultaneously and meet deadlines.

·        Collaborate with other designers and cross-functional teams to ensure project success.

Qualifications/Requirements:

Education:

·        Bachelor’s degree in Graphic Design, Visual Arts, or a related field.

Experience:

·        1 to 2 years of professional graphic design experience.

·        Experience in the e-commerce, jewelry, or luxury industry is ideal.

·        Good to have experience in a marketing or advertising agency.

 . Preferred candidate: female only

Skills:

·        Strong creative and conceptual thinking.

·        Excellent communication and collaboration skills.

·        Ability to work collaboratively and independently.

·        Attention to detail and the ability to work independently.

About Credit Samadhaan

Credit Samadhaan helps people and businesses improve their credit scores and become eligible for loans.

We make credit simple by explaining problems clearly and providing expert support to fix credit issues, increase credit scores, and build long-term financial stability.

Who are the Credit Samadhaan Kendra Partners?

Credit Samadhaan Kendra Partners are local entrepreneurs, consultants, and service providers who work as authorised partners of Credit Samadhaan.

Kendra Partners:

1.Educate customers about credit scores and credit improvement services

2.Onboard customers for Credit Samadhaan services

3.Act as a local service point for credit awareness and financial guidance

4.Earn income through service fees, commissions, and long-term customer relationships

As a Business Development Executive, your role is to explain the Kendra model clearly and onboard interested leads as partners.

Role Overview

Credit Samadhaan is seeking a Business Development Executive responsible for onboarding Credit Samadhaan Kendra Partners through structured inbound and outbound sales efforts.

 The role focuses on lead conversion, partner relationship management, and achieving monthly onboarding targets while maintaining ethical sales practices.

Key Responsibilities

Sales & Lead Engagement

1.Inbound and outbound communication to potential partners from the company database and marketing leads.

2.Understand lead requirements and evaluate suitability for Credit Samadhaan Kendra partnership.

3.Clearly and ethically explain Credit Samadhaan’s services, Kendra model, and value proposition.

4.Invite leads to webinars, demos, and credit awareness sessions, followed by structured closure activities.

5.Convert qualified leads into paid Credit Samadhaan Kendra Partners.

Follow-ups & Relationship Management

6.Conduct regular follow-ups via calls, WhatsApp, SMS, and email to move prospects through the sales funnel.

7.Build and maintain strong relationships with prospective and onboarded Kendra partners.

Address queries, objections, and concerns professionally to ensure trust and clarity.

CRM & Reporting

1.Accurately update lead status, conversations, and follow-up notes in the CRM system.

Track daily activities, conversions, and pipeline to support data-driven decision making.

Target Achievement & Growth

1.Achieve and exceed monthly sales, onboarding, and revenue targets.

2.Support business growth by identifying upsell and referral opportunities through Kendra partners.

Compensation Structure (CTC)

CTC Range: ₹1.5 LPA – ₹2.4 LPA

(Based on experience, communication skills, and sales background)

Fixed Pay: ₹12,000 – ₹20,000 per month

Variable / Incentives: As per targets

Earning Potential: High performers can earn ₹40,000 – ₹60,000+ per month including incentives

We are hiring a Java Production Support Engineer with hands-on experience in Java, Spring Boot, and Splunk. You’ll be responsible for ensuring smooth functioning of our production systems by proactively monitoring, troubleshooting, and resolving issues in real time.

Key Responsibilities

• Provide L2/L3 support for Java/Spring Boot-based applications in production.
• Monitor logs and system health using Splunk and other observability tools.
• Troubleshoot performance, latency, and availability issues.
• Perform root cause analysis (RCA) and work with dev teams for permanent fixes.
• Support incident and change management processes.
• Create and maintain runbooks and support documentation.

Must-Have Skills

• Strong knowledge of Java, Spring Boot, and REST APIs.
• Proficient in using Splunk for log analysis and monitoring.
• Good understanding of relational databases (SQL) and Linux commands.
• Experience with CI/CD tools (Jenkins, Git) and basic scripting (Bash, Python).
• Analytical thinking and excellent problem-solving skills.

Job Title: Senior Business Development Executive (Staff Augmentation)

Location: Indore, India

Company: Ment Tech Labs Pvt. Ltd.

Job Description:

We are seeking an enthusiastic and results-driven Senior Business Development Executive to join our dynamic team at Ment Tech Labs Pvt. Ltd. in Indore. As a Sr. BDE, you will play a pivotal role in expanding our client base through effective staff augmentation solutions. The ideal candidate should possess a strong understanding of staff augmentation, demonstrate proficiency in creating and negotiating Master Service Agreements (MSA), Statements of Work (SOW), and other documentation.

Responsibilities:

1. Staff Augmentation Expertise:

• Develop a deep understanding of staff augmentation services and effectively communicate the value proposition to clients.

1. Contract Management:

• Create, negotiate, and manage Master Service Agreements (MSA), Statements of Work (SOW), and other contractual documentation.

1. Proactive Business Development:

• Proactively identify and pursue new business opportunities, driving growth and revenue for the company.

1. Communication Skills:

• Demonstrate excellent communication skills, both written and verbal, to engage with clients, understand their requirements, and articulate solutions effectively.

1. Learning and Growth:

• Thrive in a dynamic environment, continuously learning and adapting to industry trends, client needs, and market demands.

1. Target-Driven Approach:

• Work with set targets and develop strategies to achieve and exceed business development goals.

1. Keen Urge to Grow:

• Exhibit a keen interest in personal and professional growth, taking ownership of career development and contributing to the overall success of the team.

Qualifications:

1. Bachelor’s degree in Business, Marketing, or a related field.
2. Minimum of 5 years of experience in Business Development, specifically in staff augmentation.
3. Proven track record of successfully negotiating and closing deals.
4. Strong understanding of Master Service Agreements, Statements of Work, and other contractual documentation.
5. Excellent interpersonal and communication skills.
6. Results-oriented with a demonstrated ability to meet and exceed targets.
7. Proactive attitude with a strong urge to learn, grow, and contribute to the success of the business.

Drupal Developer: Betsperts

Job description:
We are looking for a Drupal developer who can maintain our existing Drupal 7 website, design and develop new features, and should be able to upgrade to Drupal 8 when required.

Roles and Responsibilities:

Develop, test, and maintain applications to specified designs & standards in Drupal 7/8.
Develop & implement modern web services using service-oriented architecture, RESTful APIs, and SOAP.
Implement front-end interfaces & experiences with modern HTML/CSS/jQuery.
Test, troubleshoot, and optimize application components for maximum speed, security, stability, and scalability.

Skills Required:
2+ years of experience in Drupal.
Experience in Core PHP using MVC Architecture.
Knowledge of database operations with MySQL/MariaDB, Stored procedures.
Knowledge of front-end technologies (HTML5, CSS3, JavaScript, jQuery, etc.).
Knowledge and experience of OOPS.
Ability to write APIs including Restful APIs.
Knowledge of engineering practices like CI-CD.
Strong documentation, communication, and team collaboration skills.
Experience in iterative development methodologies like Agile.

Experience:

Minimum 2 Years with Drupal projects

Location:

Indore or Work from home (permanently)

Job Location: Pune/Bangalore/ Hyderabad/ Indore

• Very good knowledge of MuleSoft components.
• Prior work experience in setting up a COE using MuleSoft Integration Software.
• Good understanding of various integration patterns.
• Ability to deliver projects independently with little or no supervision.
• Previous experience working in a multi-geographic team.
• Previous experience with best programming practices.
• Good written and oral communication skills – English.

QA Engineer

Job Description

• Getting the sale” using various customer sales methods (door-to-door, cold calling, presentations etc).

• Build relationships with existing customers.
• Cultivate new leads within the sales territory
• Maintain records of all sales leads and/or customer accounts
• Represent the brand during all customer and prospect interactions
• Conducting market research and developing new marketing strategies
• Generating reports for the effectiveness of the marketing and sales plan.
• Scheduling appointments and meetings as necessary
• Demonstrating products and services as deemed necessary by clients .
• Making product knowledge readily available to self and other sales people through various resources
• Engaging in superior customer service by making information readily available
• Collecting customer feedback and market research.
• Creating a plan for gaining customers and retaining them
• Analyzing the competition to create a plan for engagement of target market
• Establishing, maintaining and expanding customer base

*Skills-

• Proven sales experience

• Track record of over-achieving quota

• Familiarity with different sales techniques and pipeline management

• Computer use competency

• Strong communication, negotiation and interpersonal skills

• Self motivated and driven