11+ Software troubleshooting Jobs in Pune | Software troubleshooting Job openings in Pune
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Job description
- Responsible for Installation and Troubleshooting Operating System, Laptops, Desktops, Printer, Networking Device, Internet, Remote Desktop and all types of applications, drivers, and necessary updates.
- Responsible for Installation, Maintenance & Troubleshooting of Desktops, Laptop, and their operating system.
- Hands-on experience with Windows 10/11 operating system environments
- Use all means possible to assist users including by phone, via email, in-person, MS Teams or using remote support tools.
- Ability to perform remote troubleshooting and provide clear instructions.
- Knowledge of office 365, MS team, One Drive and SharePoint and anti-virus programs
- Excellent problem-solving and multitasking skills
- Address user tickets regarding hardware, software, and networking L1, etc.
- Manage and maintain IT asset inventory and documentation.
Desired Skills and Experience -
- Strong knowledge of Microsoft Windows desktop operating systems.
- Strong diagnostic/ troubleshooting skills, must have an innate curiosity and interest in IT
- Strong knowledge of the Microsoft Office suite.
- Working knowledge of TCP/IP protocol stack, and Wi-Fi.
- Working knowledge of supporting pcs in a domain environment.
- Working knowledge of Office 365 cloud application suite
- Working knowledge of desktop imaging, application deployment, and hard drive encryption
Here is the Job Description -
Location -- Viman Nagar, Pune
Mode - 5 Days Working
Required Tech Skills:
● Strong at PySpark, Python
● Good understanding of Data Structure
● Good at SQL query/optimization
● Strong fundamentals of OOPs programming
● Good understanding of AWS Cloud, Big Data.
● Data Lake, AWS Glue, Athena, S3, Kinesis, SQL/NoSQL DB
Strong Consumer Insights / CX Analytics / Product Insights profile (behavioral/user/product/UX analytics)
Mandatory (Experience 1): Must have 3+ years of experience in Consumer Insights, CX Analytics, Product Analytics, UX Research, or Behavioral Data Analysis, working on B2C digital products (web/app) with a focus on understanding user behavior and improving customer experience
Mandatory (Experience 2): Hands-on experience in analyzing user journeys, funnels, and behavioral data, including clickstream analysis, cohort analysis, or session-level insights using tools such as Google Analytics, Mixpanel, Amplitude, CleverTap, Firebase, ContentSquare, or similar platforms.
Mandatory (Experience 3): Experience working in cross-functional environments (Product, Design, Business, Research teams), contributing to insight generation, problem framing, and solution validation based on behavioral and customer data.
Mandatory (Skills 1): Strong understanding of behavioral patterns, funnel drop-offs, engagement metrics, and user journey analysis, with the ability to connect data signals to real user problems.
Mandatory (Skills 2): Ability to synthesize quantitative data with qualitative research inputs (user interviews, field research, usability studies), and translate them into clear problem statements or actionable insights.
Mandatory (Skills 3): Working knowledge of SQL and Excel, with ability to extract, analyze, and interpret data; familiarity with data visualization or reporting tools (Tableau, Power BI, Looker, etc.) for storytelling is preferred.
Mandatory (Skills 4): Understanding of hypothesis-driven thinking and basic experimentation/A/B testing concepts, including interpreting results and distinguishing between correlation and causation.
Mandatory (Skills 5): Strong analytical thinking and structured problem-solving skills, with the ability to challenge assumptions, validate insights, and build logical narratives for stakeholders.
Mandatory (Domain / Company): Experience in B2C / consumer-facing organizations (fintech, e-commerce, edtech, digital platforms, or similar) with exposure to customer journey and digital behavior analytic
Experience: 6+ years • Must have experience in SAP delivery, with at least Two SAP implementations • Should be able to lead a team of SAP FICO, FM and FSCM functional experts in the design, implementation, and Support of SAP FICO, FM and FSCM modules • Act as the subject matter expert for SAP FICO, FM & FSCM modules, including design, configuration, and testing of the system • Should have experience with end-to-end implementation of SAP FICO and FM modules • Should be proficient in SAP FICO configuration, customization, and enhancement techniques. • Should have good understanding of finance and accounting principles and processes. • Should have strong knowledge of SAP FICO module functionalities, including general ledger, accounts payable. • Must have experience with accounts receivable, asset accounting, controlling, and Funds Management. • Should have knowledge in integration with PS, PM, HR, MM, SD, FICA, CS, REFX & Bank Application
Looking for technically skilled candidates with excellent interpersonal skills for the technical support position. Technical support officers troubleshoot technical issues, provide timely customer feedback, and support the roll-out of new applications, among other duties.
Moreover, technical support officers need to talk to customers directly, as well as create written documentation, requiring excellent written and verbal communication.
Responsibilities:
- Identifying hardware and software solutions.
- Troubleshooting technical issues.
- Diagnosing and repairing faults.
- Resolving network issues.
- Installing and configuring hardware and software.
- Speaking to customers to quickly get to the root of their problem.
- Providing timely and accurate customer feedback.
- Talking customers through a series of actions to resolve a problem.
- Following up with clients to ensure the problem is resolved.
- Replacing or repairing the necessary parts.
- Supporting the roll-out of new applications.
- Providing support in the form of procedural documentation.
- Managing multiple cases at one time.
- Testing and evaluating new technologies.
- Conducting electrical safety checks on equipment.
Requirements:
- Degree in computer science or information technology.
- Certification in Microsoft, Linux, or Cisco is advantageous.
- Prior experience in tech support, desktop support, or a similar role.
- Proficiency in Windows/Linux/Mac OS.
- Experience with remote desktop applications and help desk software.
- Attention to detail and good problem-solving skills.
- Excellent interpersonal skills.
- Good written and verbal communication.
Responsibilities
Inventory & Stock Management
• Maintain accurate and up-to-date inventory records for:
• Fabrics (raw materials)
• Readymade sarees
• Artwork products
• Bulk stock
• Returns and exchanges
• Track fabric consumption against confirmed orders and production plans
• Record and monitor all stock movements, including inward, outward, damaged, returned, and
exchanged items
• Ensure minimum stock levels are maintained and proactively raise replenishment alerts
• Coordinate with the Supply Chain team to ensure timely availability of fabrics and materials
Dispatch & Order Coordination
• Coordinate closely with the Dispatch team to ensure timely and accurate order fulfillment
• Act as the primary point of coordination between Dispatch and Customer Care teams
• Share real-time updates on dispatch status, shipment tracking, and delivery timelines
• Support resolution of dispatch-related issues, including delays, RTOs, returns, and exchanges
• Ensure all customer-facing information related to orders and inventory is accurate and consistent
Customer Support & Issue Resolution
• Assist the Customer Care team with order status inquiries and dispatch-related concerns
• Coordinate with internal teams to resolve customer complaints related to inventory or dispatch
• Ensure smooth closure of customer issues with proper documentation and follow
Job Title: IAC SRE Engineer
Location: Pune, Mumbai, Bangalore
Experience Required: 4 Years
Role Overview:
We are looking for experienced IAC Engineers with a strong background in Akamai, Data Structures & Algorithms (DSA), Java, and DevSecOps. The ideal candidate should have hands-on development experience, be proficient in writing Infrastructure as Code using Terraform, and demonstrate strong problem-solving skills.
Core Skills:
- Akamai – Strong experience in CDN, caching, and performance optimization.
- Data Structures & Algorithms (DSA) – Strong problem-solving and coding abilities.
- Java – Solid programming background and experience in development.
- DevSecOps – Understanding of integrating security in CI/CD pipelines and infrastructure.
Good to Have:
- WAF (Web Application Firewall) – Knowledge of WAF is a plus, though not mandatory.
Additional Skills:
- Experience with SRE (Site Reliability Engineering) practices is beneficial.
- Strong hands-on with Terraform for managing cloud infrastructure.
- Good understanding of NODE JS back-end development
- Strong understanding of Node.js and frameworks available for it
- Understanding of front-end technologies, such as React/Angular, HTML and CSS3
-Solid understanding of object-oriented development and design patterns.
- Good experience with AJAX, REST and JSON
- Experience with development practices such as Test-Driven Development and Continuous Integration
-Experience in Version Control Systems like GIT, Bitbucket
- Must have good problem solving and analytical skills.
- Must be a team player, having good communication skills, self-starter
- Ability to pick up new technology is needed.
About the company: Our Client works in the area of skilling and livelihoods for underserved youth. This is a pioneering program with a strong PPP model, an agency-led approach to livelihoods
and a vision of socio-economic transformation. The Lighthouses are run through a public-private partnership that empowers the Government, Corporates, NGOs and Citizens to work together
towards changing lives.
About the Role
The Assistant Manager - Compliance & Governance will be responsible for overall financial compliance and governance for the organisation. The position is responsible to work with Senior Leaders enhancing financial processes for facilitating growth of the organization.
We are seeking a highly motivated team player with the ultimate aim to serve 1 million youth by 2030 .This is an exciting opportunity to play an important role in a growing team, and to contribute to strategy, systems development and compliances management.
Roles and responsibilities:
1. Compliances:
● End to End management of compliance requirements for LCF.
● Responsible for organising MIS review meetings as per the timelines.
● In consultation with all concerned,compliance trackers and dashboards and ensure they are accurately and timely updated.
● Support in development and review of MOU’s, agreements and any other documents as required.
● Ensure compliances for Section 8 non profit rules/governance of statutory reporting.
2. Board Management:
● Preparation and Signing of minutes of all board meetings and committee meetings during the year.
● Provide insightful and accurate reports to the Board of Trustees and Senior Management as and when required.
3. Systems & Processes:
● Support in setting up systems for the corporate development team on a need basis.
● Stay informed about programmatic developments at all levels to document them in strategic reports.
● Contribute to any reports, collaterals due for Donor or internally.
● Any other responsibilities assigned by the immediate line manager
What are we looking for:
● Education: CS/CA/Post graduate in Finance
● Experience: Minimum experience of 3-6 years. Preferably prior experience of working in compliances & finance management.
● Data management skills – Hands-on experience in project management and data driven program evaluation
● Strong knowledge of FCRA laws,NGO compliances.
● Should be proactive and detail oriented.
● Ability to work independently with minimal supervision.
● Analytical skills
● Problem-solving skills
● Excellent verbal and written communication skills.
● Prior experience of working with state and national governments.
● Proven track record of timely and accurate submission of monthly, quarterly and annual reports.
Base Location: Aundh, Pune, Maharashtra
Regards
Team Merito
What Are You Going To Do?
As a Salesforce Commerce Cloud Architect you will design and develop solutions for global brands. You will work with Delivery Managers, Developers, Quality Assurance engineers and client teams to deliver the best in ecommerce.
Main Responsibilities:
- Design, build and configure SFCC e-commerce websites
- Integrate third party solutions using a range of e-commerce technologies
- Facilitate requirements gathering sessions with client teams
- Work with an Agile team to ensure solutions are delivered timely and on budget
- Lead technically teams of SFCC developers
What Do We Expect?
- Expert knowledge of Salesforce Commerce Cloud
- Expert knowledge in JavaScript, HTML, CSS
- Experience with complete e-commerce lifecycle development
- Strong understanding of design patterns
- Proven problem-solving skills
- Team player
Why Join Us?
- Competitive remunerations & benefits package
- Exposure to International Brands & latest technologies
- Friendly, yet competitive work environment
- Flexible working hours and working location
- Technical training & certifications
- Business/Consulting training & certification
- Sport & team building events







