11+ Software troubleshooting Jobs in Pune | Software troubleshooting Job openings in Pune
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Job description
- Responsible for Installation and Troubleshooting Operating System, Laptops, Desktops, Printer, Networking Device, Internet, Remote Desktop and all types of applications, drivers, and necessary updates.
- Responsible for Installation, Maintenance & Troubleshooting of Desktops, Laptop, and their operating system.
- Hands-on experience with Windows 10/11 operating system environments
- Use all means possible to assist users including by phone, via email, in-person, MS Teams or using remote support tools.
- Ability to perform remote troubleshooting and provide clear instructions.
- Knowledge of office 365, MS team, One Drive and SharePoint and anti-virus programs
- Excellent problem-solving and multitasking skills
- Address user tickets regarding hardware, software, and networking L1, etc.
- Manage and maintain IT asset inventory and documentation.
Desired Skills and Experience -
- Strong knowledge of Microsoft Windows desktop operating systems.
- Strong diagnostic/ troubleshooting skills, must have an innate curiosity and interest in IT
- Strong knowledge of the Microsoft Office suite.
- Working knowledge of TCP/IP protocol stack, and Wi-Fi.
- Working knowledge of supporting pcs in a domain environment.
- Working knowledge of Office 365 cloud application suite
- Working knowledge of desktop imaging, application deployment, and hard drive encryption

Sr. Frontend Developer at Gyaan.AI Private Limited
Are you a skilled and experienced Frontend Developer looking for an exciting opportunity to work with cutting-edge technologies?
Gyaan.AI Private Limited is seeking a talented Sr. Frontend Developer to join our dynamic team in Pune, Maharashtra, India. As a Sr. Frontend Developer, you will play a key role in designing and developing intuitive and responsive user interfaces for our Product. This is an onsite position with a hybrid work mode, offering flexible working hours to ensure a healthy work-life balance.
Responsibilities:
- Utilize your expertise in React JS and associated tooling (Redux, Jest, Cypress & BuildPacks) to deliver high-quality, production-level code.
- Apply your in-depth understanding of JavaScript (including TypeScript), asynchronous programming, closures, types, and ES6 or ES7 to develop robust and efficient frontend solutions.
- Demonstrate a thorough understanding of React.js and its core principles, including virtual DOM, data binding, state and props, the react lifecycle, and redux middleware such as Thunk or Saga.
- Leverage your experience with front-end technologies such as HTML5, CSS3, LESS, Bootstrap, and Material UI to create visually appealing and user-friendly interfaces.
- Ensure code quality and reusability by implementing code quality and CI/CD practices (eslint, prettier, CI/CD for front-end repos).
- Ensure cross-browser compatibility, responsiveness, and adherence to web accessibility standards.
- Apply software engineering best practices, including unit testing, code reviews, design documentation, debugging, troubleshooting, and agile development methodologies.
- Implement complex features such as authentication and authorization, I18N, logging, security, and testing into developer boilerplates to minimize production errors.
Requirements:
- 4+ years of production experience with React JS and associated tooling (Redux, Jest, Cypress & BuildPacks).
- 3 years of JavaScript (and preferably TypeScript) experience, including asynchronous programming, closures, types, and ES6 or ES7.
- Thorough understanding of React.js and its core principles, including virtual DOM, data binding, state and props, the react lifecycle, and redux middleware such as Thunk or Saga.
- Experience with front-end technologies such as HTML5, CSS3, LESS, Bootstrap, Material UI, etc.
- Experience with code quality and reusability practices (eslint, prettier, CI/CD for front-end repos).
- Knowledge of cross-browser compatibilities, responsiveness, and web accessibility standards.
- Strong understanding of software engineering best practices, including unit testing, code reviews, design documentation, debugging, troubleshooting, and agile development.
- Proven experience implementing complex features like authentication and authorization, I18N, logging, security, and testing into developer boilerplates to minimize production errors.
Must-Have Skills:
- ReactJS 16+
- Redux
- Redux middleware
- CSS, PostCSS, JSS (Critical)
- TypeScript / JavaScript
Qualifications:
- Bachelor's degree in computer science or equivalent experience.
At Gyaan.AI Private Limited, we offer a competitive salary that is best in the industry, along with a stimulating work environment where you can grow and develop your skills. We value collaboration and open communication, and you will have the opportunity to work with a talented and diverse team. If you are passionate about frontend development and want to be part of a leading AI company, we encourage you to apply.
To learn more about Gyaan.AI Private Limited, visit our website: [https://www.gyaan.ai](https://www.gyaan.ai)
Job Title:Sales Engineers
Location:Pune, Maharashtra
Job Type: Full-Time
Job Summary:We are seeking a highly motivated Technical Sales Engineer to join our team. This role combines technical expertise with sales skills to provide solutions to customers and drive business growth. The ideal candidate will be responsible for understanding customer needs, presenting technical solutions, and building strong relationships to ensure customer satisfaction.
Key Responsibilities:• Develop a deep understanding of the company’s products and services.
• Identify customer requirements and recommend appropriate technical solutions.
• Prepare and deliver technical presentations, proposals, and product demonstrations.
• Collaborate with the sales team to develop strategies for business development.
• Work closely with the engineering and product teams to provide customer feedback for product improvement.
• Assist customers with product selection, integration, and troubleshooting.
• Negotiate contracts, pricing, and terms to close deals successfully.
• Maintain relationships with existing clients and seek opportunities for upselling and cross-selling.
• Stay updated on industry trends, market developments, and competitors' products.
• Represent the company at trade shows, conferences, and networking events.
Qualifications & Skills:• Bachelor's degree in engineering is preferred.
• Proven experience in technical sales, sales engineering, or a similar role.
• Strong understanding of technical concepts related to manufacturing products
• Excellent communication, presentation, and negotiation skills.
• Ability to build and maintain customer relationships.
• Self-motivated, goal-oriented, and able to work independently.
• Willingness to travel to meet clients and attend industry events.
Preferred Qualifications:• Experience in the Manufacturing industry
• Previous experience working with B2B sales
- Experience with Sheetmetal & Fabrication is a plus.
Role & Responsibilities:
- Develop new business by Prospecting target accounts, Qualifying prospects & Closing sales.
- Take ownership of the entire sales funnel.
- Conduct cold outreach activities across various channels to generate new sales opportunities.
- Conduct discovery calls and product pitches with prospects to understand their needs, use cases, budgets, etc., and align them with Rekart's value proposition.
- Live demos & follow-up with the leads till the client signs the contract.
- Provide constant feedback to the technical team for enhancement of the product.
- Update and maintain real time data on the sales pipeline using CRM.
- Build and maintain professional relationships with both potential and existing clients.
- Discover and implement new lead generation strategies specific to the market to supplement inbound lead generation, working closely with the Marketing, Inside Sales, and Partnership teams.
Must Have:
- A minimum of 1-2 years of experience in B2B Sales / Business Development in selling technology-based products and services in domestic and/or global markets.
- Demonstrated success in achieving sales target on a monthly and yearly basis.
- Self-motivated individual seeking a challenging new opportunity with exceptional potential for growth.
- Excellent communication skills, both written and verbal, capable of engaging in conversations with C-level executives.
- Detail-oriented with the ability to articulate ideas clearly.
- A background in technology sales and B2B SaaS is an added advantage.
What can you expect from us:
- Constant Learning and Support
- Freedom & Responsibility
- Recognition of hard work & good talent.
- Transparency
Other benefits include provident fund, insurance, personal growth opportunities, technology growth opportunities etc.
Job Title: Senior AIML Engineer – Immediate Joiner (AdTech)
Location: Pune – Onsite
About Us:
We are a cutting-edge technology company at the forefront of digital transformation, building innovative AI and machine learning solutions for the digital advertising industry. Join us in shaping the future of AdTech!
Role Overview:
We are looking for a highly skilled Senior AIML Engineer with AdTech experience to develop intelligent algorithms and predictive models that optimize digital advertising performance. Immediate joiners preferred.
Key Responsibilities:
- Design and implement AIML models for real-time ad optimization, audience targeting, and campaign performance analysis.
- Collaborate with data scientists and engineers to build scalable AI-driven solutions.
- Analyze large volumes of data to extract meaningful insights and improve ad performance.
- Develop and deploy machine learning pipelines for automated decision-making.
- Stay updated on the latest AI/ML trends and technologies to drive continuous innovation.
- Optimize existing models for speed, scalability, and accuracy.
- Work closely with product managers to align AI solutions with business goals.
Requirements:
- Minimum 4-6 years of experience in AIML, with a focus on AdTech (Mandatory).
- Strong programming skills in Python, R, or similar languages.
- Hands-on experience with machine learning frameworks like TensorFlow, PyTorch, or Scikit-learn.
- Expertise in data processing and real-time analytics.
- Strong understanding of digital advertising, programmatic platforms, and ad server technology.
- Excellent problem-solving and analytical skills.
- Immediate joiners preferred.
Preferred Skills:
- Knowledge of big data technologies like Spark, Hadoop, or Kafka.
- Experience with cloud platforms like AWS, GCP, or Azure.
- Familiarity with MLOps practices and tools.
How to Apply:
If you are a passionate AIML engineer with AdTech experience and can join immediately, we want to hear from you. Share your resume and a brief note on your relevant experience.
Join us in building the future of AI-driven digital advertising!
Location - Pune/ Mumbai/ Bangalore
Education
Degree, Postgraduate in Computer Science or related field (or equivalent industry experience)
Experience
- Minimum 5 years of coding experience in NodeJS, JavaScript and Databases.
- At least 1 year hands-on in TypeScript .
- Hands-on experience in performance tuning, debugging, monitoring
Technical Skills
- Excellent knowledge developing scalable and highly-available Restful APIs using NodeJS technologies
- Practical experience with GraphQL.
- Experience in working with AWS platform and its core services like Lambda, Cloud Watch, Cloud Formation, CDK, SQS, S3 etc., or its equivalent Azure services
- Hands-on working experience in front-end applications development with HTML, CSS, Node JS with strong working experience in backend technologies Java, TypeScript and JavaScript programming languages.
- Understanding of containerization, experienced in Dockers , Kubernetes.
- Exposed to API gateway integrations like 3Scale.
- Understanding of Single-Sign-on or token-based authentication (Rest, JWT, oAuth)
- Experience on DevOps ways of working with good understanding on CI/CD and actively involved in solving, troubleshooting issues in distributed services ecosystem
- Hands on experience with both SQL and No-SQL databases.
- More than 3 years proven experience in developing high volume scalable cloud solutions utilizing platforms like Amazon AWS or Microsoft Azure.
- Possess expert knowledge of task/message queues include but not limited to: AWS, Microsoft Azure, Pushpin and Kafka
Functional Skills
- Experience in following best Coding, Security, Unit testing and Documentation standards and practices Experience in Banking, Financial and Fintech experience in an enterprise environment preferred
- Experience in Agile methodology.
- Ensure quality of technical and application architecture and design of systems across the organization.
- Effectively research and benchmark technology against other best in class technologies.
Soft Skills
- Able to influence multiple teams on technical considerations, increasing their productivity and effectiveness, by sharing deep knowledge and experience.
- Self-motivator and self-starter, Ability to own and drive things without supervision and works collaboratively with the teams across the organization.
- Have excellent soft skills and interpersonal skills to interact and present the ideas to Senior and Executive management

ServiceNow,ITSM + CSM
Role Purpose The role holder is responsible for developing ServiceNow services, applications and modules, which satisfy the agreed requirements/stories and acceptance criteria, in collaboration with the Lead Consultant and Engagement Manager, on customer projects. The role holder will ensure that Fujitsu is seen as a trusted ServiceNow delivery partner and project activities are successfully delivered as sold, generating positive customer feedback and unpinning further business growth.Key Accountabilities 1.Product Development. In-depth knowledge of the ServiceNow Platform (2 years), from the technology, development, integration and modules, to design, develop, implement and test modules in line with agreed timelines, budget, costs, quality and development standards.2.IT Integration. Provides integration facilities and provisions logistics on ServiceNow implementation projects, for the required customer integrations.3.Process Improvement. Suggests and implements proposals for process improvements within projects, once agreed.4.Innovation. Uses new technologies and methods actively to develop competitive services on customer projects.5.Documentation. Provides technical documentation on modules / products, following company standards on customer projects.6.Technical Expertise. Maintains high level of product and solution knowledge and maintains an up-to-date skills profile in ServiceNow and Java Scripting, .NET and Jelly code.7.Capabilities: Ability to drive business requirements and take an active/leading role with customer stakeholders including C-level / director level / users.Selection Criteria:Must have implementation experience in complete ITSM and CSM (Agent and Configurable Workspace, Playbook, Types, Guided decisions, Configuration Areas, Roles, Integration of CSM with other ServiceNow Apps).Strong expertise in scripting on the ServiceNow platform using JavaScript, CSS and Angular JS: Flows, Business Rules, Client Scripts, UI Actions, Widgets and UI PagesDeep understanding of the key technologies relevant to the ServiceNow integration solutions including: Integration Hub, SSO, Web Services, LDAP, JDBC, etc.Educated to degree level or have at least three years experience in an IT industry/environmentAt least three years of experience in technical delivery, preferably within a consulting environmentServiceNow Certified Administrator is essentialServiceNow Certified Implementation Specialist is desirableServiceNow Application Developer certification is essential.Experience of software development lifecyclesExperience of Agile and Waterfall project methods.
Role: Senior Software Engineer – Backend Location: Bangalore / Gurgaon / Pune
About the Role
The successful backend engineer will work closely and collaboratively with cross functional teams during all phases of the software development lifecycle.
The incumbent should be competent to provide quick solutions to problems and taking a product or a product’s component through the entire life cycle, optimize the space / time complexity and improve on usability and reliability.
What you’ll be doing:
- Bachelor's degree in Computer Science or related field from top notch colleges
- 4 + years of software development engineering.
- Understanding of fundamental design principles (including MVC).
- Good hands on in AWS scalable environment.
- Experience with different RDBMS and No SQL databases like MySQL, mongo, etc.
- Experience in designing scalable micro-services required.
- Strong knowledge of CS fundamentals including data structures, algorithm design and complexity analysis.
- Proficiency in one language that emphasizes class abstractions (for e.g. Java) and have coded in it for at least 4 years.
- Excellent communication, analytical and problem solving skills.
- Strong organizational skills and the ability to prioritize and work with clients with great efficiency.
- Excellent written and oral communication and presentation skills and the ability to express thoughts logically and succinctly.
- Open minded, Team builder, Good communicator and ability to lead and inspire teams.
- Demonstrated ability to achieve stretch goals in a highly innovative and fast paced environment.
- Experience in dealing with ambiguous/undefined problems; ability to think abstractly
What are we looking for?
- 4 to 10 years of hands on design / development experience.
- Tech / M.Tech Computer Science or equivalent field from a premier institutes.
- Proficient in Java OR C/C++, data structures, algorithms and OO design / design patterns.
- Strong understanding of Computer Science fundamentals.
- Technical depth in OS, computer architecture and OS internals.
- Ability to write scalable and maintainable code.
- Self-starter and goal-oriented with strong analytical and problem-solving skills.
- Must be able to work cooperatively within a strong diverse technical community to expedite development tasks.
- Experience in Machine Learning is a plus
PS: Code review and team leading expereince is a pluys for Tech Lead role
What we offer
- Competitive salary and excellent benefits, in a diverse working environment with inspiring and hardworking colleagues
- A positive, get-things-done workplace.
- An inclusive environment that ensures we listen to a diverse range of voices when making decisions.
- Ability to learn cutting edge concepts and innovation in an agile start-up environment with a global scale.
- A flexible working environment where you can drive your outcomes.
About us
At PayU, we are a global fintech investor and our vision is to build a world without financial borders where everyone can prosper. We give people in high growth markets the financial services and products they need to thrive. Our expertise in 18+ high-growth markets enables us to extend the reach of financial services. This drives everything we do, from investing in technology entrepreneurs to offering credit to underserved individuals, to helping merchants buy, sell, and operate online. Being part of Prosus, one of the largest technology investors in the world, gives us the presence and expertise to make a real impact. Find out more at www.payu.com
Our Commitment to Building A Diverse and Inclusive Workforce
As a global and multi-cultural organization with varied ethnicities thriving across locations, we realize that our responsibility towards fulfilling the D&I commitment is huge. Therefore, we continuously strive to create a diverse, inclusive, and safe environment, for all our people, communities, and customers. Our leaders are committed to create an inclusive work culture which enables transparency, flexibility, and unbiased attention to every PayUneer so they can succeed, irrespective of gender, color, or personal faith. An environment where every person feels they belong, that they are listened to, and where they are empowered to speak up. At PayU we have zero tolerance towards any form of prejudice whether a specific race, ethnicity, or of persons with disabilities, or the LGBTQ communities.


Required Skills Description
Experience Level:- 4 –7 Years of Experience
Mandatory Skills –
- Good Coding Skills
- Hands-on Experience Angular or React or Vue or Typescript
- Sound knowledge on RESTFUL APIs
- Should have executed projects where .Net and Microsoft technologies have been used and should have a good understanding of the same.
Secondary Skills
- Knowledge .Net Core, WEB API framework
- Knowledge of HTML and CSS
- SQL Server and PL/SQL
- Understanding of Design Patterns
Interpersonal Skills
- Good in communications (Verbal and Written)
- Should have worked individually or in team
Duties for Key Account Manager will include a broad range of tasks such as maintaining ongoing customer relationships and networking, implementing success programs, contributing to sales, onboarding and training clients, and minimizing churn. You should also be able to provide insights on client-to-business interactions, improve customer experience through product support, and handle customer complaints and requests. You should be able to contribute to creating and maintaining good customer relationships and ensuring smooth onboarding.
Job Role:
Develop and manage client portfolios.
Sustain business growth and profitability by maximizing value.
Analyse customer data to improve customer experience.
Hold product demonstrations for customers.
Improve onboarding processes.
Mediate between clients and the organization.
Handle and resolve customer requests and complaints.
Minimize customer churn.
Aid in product design and product development.
Operate as the lead point of contact for all matters specific to our customers
Support and coordinate with the tech team to ensure seamless delivery to clients
What you’ll do:
Own the product knowledge base
Map customer journey and identify improvements at every stage
Maintain healthy customer engagement levels by identifying low utilization and providing solutions to further drive customer success
Develop a trusted advisor relationship with key customer stakeholders
Be the product champion, interpret customer insights to drive change in product and act as a voice of the customer to the Product team
Manage the Customer Success strategy for tracking and reporting on client health and reducing Customer Churn
Create and perform Monthly/Quarterly Business Reviews for ensuring customer retention and expansion - effectively delivering results to key stakeholders
Raise open issues with cross-functional teams and take ownership of resolving the issues in a timely manner
Constantly work towards providing innovative strategies for delivering customer delight
Engage with clients to understand the nuances of their work processes and the resulting needs and pain points.
Tools and Skills Required
Must Have:
Highly organized and able to multi-task.
Communication skills
Self-driven and proactive nature.
Excellent communication and interpersonal skills.
Experience in SAAS based product, CRM or ERP.
Knowledge of customer success processes.
Experience in document creation.
Patient and active listener.
Passion for service.
Have high proficiency in Microsoft Office (Excel, Word, PowerPoint)
Good to Have:
You should be passionate about engaging customers and expanding their use cases through our product
You have strong problem-solving skills and are great at finding creative solutions and workarounds when needed
You have good data analysis and data-driven decision-making skills
Strong project management skills
Experience:
3+ years proven track record in an enterprise account management role (Customer Success, Relationship Manager, Key Account Management)
Strong Technical Background.
What's attractive about us?
We offer a suite of memberships and subscriptions to spice up your lifestyle. We believe in practicing an ultimate work life balance and satisfaction. Working hard doesn't mean clocking in extra hours, it means having a zeal to contribute the best of your talents. Our people culture helps us inculcate measures and benefits which help you feel confident and happy each day. Whether you'd like to skill up, go off the grid, attend your favourite events or be an epitome of fitness. We have you covered round and about.
Health Memberships
Sports Subscriptions
Entertainment Subscriptions
Key Conferences and Event Passes
Learning Stipend
Team Lunches and Parties
Travel Reimbursements
ESOPs
That's what we think would bloom up your personal life, as a gesture for helping us with your talents.
Join us to be a part of our Exciting journey to Build one Digital Identity Platform!!!
