11+ Software troubleshooting Jobs in Pune | Software troubleshooting Job openings in Pune

Job description

• Responsible for Installation and Troubleshooting Operating System, Laptops, Desktops, Printer, Networking Device, Internet, Remote Desktop and all types of applications, drivers, and necessary updates.
• Responsible for Installation, Maintenance & Troubleshooting of Desktops, Laptop, and their operating system.
• Hands-on experience with Windows 10/11 operating system environments
• Use all means possible to assist users including by phone, via email, in-person, MS Teams or using remote support tools.
• Ability to perform remote troubleshooting and provide clear instructions.
• Knowledge of office 365, MS team, One Drive and SharePoint and anti-virus programs
• Excellent problem-solving and multitasking skills
• Address user tickets regarding hardware, software, and networking L1, etc.
• Manage and maintain IT asset inventory and documentation.

Desired Skills and Experience -

• Strong knowledge of Microsoft Windows desktop operating systems.
• Strong diagnostic/ troubleshooting skills, must have an innate curiosity and interest in IT
• Strong knowledge of the Microsoft Office suite.
• Working knowledge of TCP/IP protocol stack, and Wi-Fi.
• Working knowledge of supporting pcs in a domain environment.
• Working knowledge of Office 365 cloud application suite
• Working knowledge of desktop imaging, application deployment, and hard drive encryption

Position Overview

We are looking for a proactive, well-organized and highly professional Executive Assistant (EA) to support the Managing Director in day-to-day business, administrative, coordination and strategic activities. The role requires excellent communication, confidentiality, multitasking and follow-up skills, with the ability to manage priorities in a fast-paced environment.

Key Responsibilities

• Plan, schedule and coordinate appointments, meetings, reminders, daily commitments and weekly calendars of the Managing Director.
• Receive, screen and prioritize calls and emails; take messages and ensure timely follow-up.
• Assist HNI and VIP customers, including coordination of critical outdoor catering, party orders and VIP reservations.
• Take dictations and prepare professional correspondence, notes and other communications based on instructions from the Managing Director.
• Prepare, edit and compile agendas, meeting minutes, presentations, reports and business documents.
• Organize and maintain physical and digital files, documents and office records while ensuring confidentiality and data security.
• Manage travel arrangements including flight/train bookings, hotel reservations and other travel requirements for the Managing Director and senior executives.
• Coordinate boarding and lodging arrangements for outstation visitors according to their requirements and preferences.
• Conduct primary and secondary research and prepare briefs, reports and presentations within defined timelines.
• Record important discussions and instructions of the Managing Director and convert them into actionable tasks and follow-up plans.
• Coordinate communication related to projects, new launches, expansion and diversification initiatives handled by the Managing Director's office.
• Act as a key point of contact between the Managing Director, employees, customers, vendors and other external stakeholders.
• Track work plans and tasks assigned by the Managing Director and monitor progress and deadlines.
• Coordinate with suppliers and vendors, including international vendors from countries such as China and Italy, regarding quotations, purchase orders, deliveries and payments.
• Obtain and compare quotations from suppliers, vendors and contractors and negotiate for competitive pricing and commercial terms.
• Coordinate procurement of materials and supplies based on the Managing Director's requirements and approvals.
• Coordinate maintenance, repair and upkeep of corporate offices, outlets and store infrastructure as required.
• Assist in induction and training coordination for selected employees associated with the Managing Director's office.
• Handle confidential information and sensitive business matters with a high degree of professionalism and discretion.
• Proactively identify pending matters, follow up with concerned stakeholders and ensure timely closure.

Required Skills

• Excellent verbal and written communication skills.
• Strong organizational and time-management abilities.
• Excellent follow-up and coordination skills.
• Proficiency in MS Office, MS Excel, PowerPoint and email communication.
• Strong drafting, documentation and presentation skills.
• Ability to handle confidential and sensitive information.
• Strong interpersonal and negotiation skills.
• Ability to multitask and manage changing priorities.
• Professional personality with strong attention to detail.
• Ability to interact confidently with HNI/VIP customers, senior management, vendors and external stakeholders.
• Willingness to work with flexible priorities and assigned shifts

We are seeking an experienced Oracle EBS Technical Consultant to join our team. In this role, you will be responsible for providing technical expertise in Oracle E-Business Suite (EBS) and related technologies. You will work closely with clients to understand their business requirements and provide solutions to meet their needs. Your primary responsibilities will include: 

1.     Designing, developing, and implementing customizations and extensions to Oracle EBS.

2.     Providing technical support and troubleshooting for Oracle EBS.

3.     Ensuring best practices are followed.

4.     Keeping up-to-date with the latest technologies and industry trends in Oracle EBS.

5.     Experience in the preparation of Technical Design documents

6.     Can work independently and progress the build of a CEMLI/RICE object from a technical design document

Technical Skills

1.     Hands on experience on Data Conversion/Migrations, Inbound / Outbound interfaces, Reports, Forms and Customizations.

2.     Experience in Implementation and RICE Customizations of Oracle Applications 11i/R12

3.     Expertise in SQL, PL/SQL and Performance tuning.

4.     Expertise in Oracle Forms (Development and Personalization), BI Publisher Reports, Oracle Workflows.

5.     OAF (Oracle Application Framework) experience will be preferable

6.     Sound knowledge in using Oracle APIs for interfaces to Oracle Financials and AOL/Sys-Admin components.

7.     Good knowledge on functional flows FIN (GL, Fixed Assets, Cash management, AP/AR) and SCM (procurement, Inventory, Order Management).

8.     Solid understanding of Oracle EBS database/table structures and the integration and impacts between modules

9.     Ability to design and document solutions for complex problem

Qualifications: 

1.     Bachelor's or Master's degree in Computer Science, Information Technology, or a related field.

2.     Minimum of 3-8 years of experience in Oracle EBS technical development.

3.     Strong technical skills in Oracle EBS R12 and related technologies such as Oracle Forms, Oracle Reports, PL/SQL, Oracle Workflow, OAF, ADF, and XML Publisher.

4.     Strong analytical and problem-solving skills.

5.     Excellent communication and interpersonal skills.

6.     Ability to work independently and in a team environment.

If you are a motivated individual with a passion for Oracle EBS technology and a desire to work in a dynamic, fast-paced environment, we encourage you to apply for this position. We offer competitive salary, comprehensive benefits, and opportunities for career growth and advancement.

Key Responsibilities:

• Develop and execute regional strategies for IT services and reselling in the US, ensuring alignment with company objectives.

• Identify new business opportunities while managing and expanding existing customer relationships within the US region.

• Collaborate with C-level executives to understand their business needs, propose customized IT solutions, and foster long-term partnerships.

• Lead and manage a team focused on delivering high-quality IT solutions, ensuring exceptional customer satisfaction and retention.

• Develop and deliver compelling, solution-based proposals, presentations, and contracts to win new business.

• Drive revenue growth by optimizing sales cycles, identifying upsell/cross-sell opportunities, and negotiating large-scale deals.

• Coordinate regional sales and operations teams to ensure smooth execution of projects and services.

• Monitor market trends, competitor activities, and customer feedback to continually enhance service offerings.

• Work closely with internal teams (sales, marketing, technical support) to ensure seamless service delivery and project success.

• Report on sales performance, market insights, and team performance to senior leadership.

·      Problem-Solving Skills, should be able to convert Idea on Paper to Code

·      Bachelor’s degree in computer science or related field, or equivalent professional experience.

·      0 - 4 years of database experience (Oracle SQL, PL/SQL)

·      Proficiency in Oracle, with Hands-on experience in database design

·      Creation & implementation of data models.

·      Strong experience with Oracle functions, procedures, triggers, packages.

·      Willing to learn, grasp & quickly adapt needed cutting-edge tools & technologies in shorter timeframe.

·      Should be able to write basic Procedures & Functions.

About Jeeva.ai

At Jeeva.ai, we're on a mission to revolutionize the future of work by building AI employees that automate all manual tasks—starting with AI Sales Reps. Our vision is simple: "Anything that doesn’t require deep human connection can be automated & done better, faster & cheaper with AI." We’ve created a fully automated SDR using AI that generates 3x more pipeline than traditional sales teams at a fraction of the cost.

As a dynamic startup we are backed by Alt Capital (founded by Jack Altman & Sam Altman), Marc Benioff (CEO Salesforce), Gokul (Board Coinbase), Bonfire (investors in ChowNow), Techtsars (investors in Uber), Sapphire (investors in LinkedIn), Microsoft with $1M ARR in just 3 months after launch, we’re not just growing - we’re thriving and making a significant impact in the world of artificial intelligence.

As we continue to scale, we're looking for mid-senior Full Stack Engineers who are passionate, ambitious, and eager to make an impact in the AI-driven future of work.

About You

• Experience: 3+ years of experience as a Full Stack Engineer with a strong background in React, Python, MongoDB, and AWS.
• Automated CI/CD: Experienced in implementing and managing automated CI/CD pipelines using GitHub Actions and AWS Cloudformation.
• System Architecture: Skilled in architecting scalable solutions for systems at scale, leveraging caching strategies, messaging queues and async/await paradigms for highly performant systems
• Cloud-Native Expertise: Proficient in deploying cloud-native apps using AWS (Lambda, API Gateway, S3, ECS), with a focus on serverless architectures to reduce overhead and boost agility..
• Development Tooling: Proficient in a wide range of development tools such as FastAPI, React State Management, REST APIs, Websockets and robust version control using Git.
• AI and GPTs: Competent in applying AI technologies, particularly in using GPT models for natural language processing, automation and creating intelligent systems.
• Impact-Driven: You've built and shipped products that users love and have seen the impact of your work at scale.
• Ownership: You take pride in owning projects from start to finish and are comfortable wearing multiple hats to get the job done.
• Curious Learner: You stay ahead of the curve, eager to explore and implement the latest technologies, particularly in AI.
• Collaborative Spirit: You thrive in a team environment and can work effectively with both technical and non-technical stakeholders.
• Ambitious: You have a hunger for success and are eager to contribute to a fast-growing company with big goals.

What You’ll Be Doing

• Build and Innovate: Develop and scale AI-driven products like Gigi (AI Outbound SDR), Jim (AI Inbound SDR), Automate across voice & video with AI.
• Collaborate Across Teams: Work closely with our Product, GTM, and Engineering teams to deliver world-class AI solutions that drive massive value for our customers.
• Integrate and Optimize: Create seamless integrations with popular platforms like Salesforce, LinkedIn, and HubSpot, enhancing our AI’s capabilities.
• Problem Solving: Tackle challenging problems head-on, from data pipelines to user experience, ensuring that every solution is both functional and delightful.
• Drive AI Adoption: Be a key player in transforming how businesses operate by automating workflows, lead generation, and more with AI.

ServiceNow,ITSM + CSM

Role Purpose The role holder is responsible for developing ServiceNow services, applications and modules, which satisfy the agreed requirements/stories and acceptance criteria, in collaboration with the Lead Consultant and Engagement Manager, on customer projects. The role holder will ensure that Fujitsu is seen as a trusted ServiceNow delivery partner and project activities are successfully delivered as sold, generating positive customer feedback and unpinning further business growth.Key Accountabilities 1.Product Development. In-depth knowledge of the ServiceNow Platform (2 years), from the technology, development, integration and modules, to design, develop, implement and test modules in line with agreed timelines, budget, costs, quality and development standards.2.IT Integration. Provides integration facilities and provisions logistics on ServiceNow implementation projects, for the required customer integrations.3.Process Improvement. Suggests and implements proposals for process improvements within projects, once agreed.4.Innovation. Uses new technologies and methods actively to develop competitive services on customer projects.5.Documentation. Provides technical documentation on modules / products, following company standards on customer projects.6.Technical Expertise. Maintains high level of product and solution knowledge and maintains an up-to-date skills profile in ServiceNow and Java Scripting, .NET and Jelly code.7.Capabilities: Ability to drive business requirements and take an active/leading role with customer stakeholders including C-level / director level / users.Selection Criteria:Must have implementation experience in complete ITSM and CSM (Agent and Configurable Workspace, Playbook, Types, Guided decisions, Configuration Areas, Roles, Integration of CSM with other ServiceNow Apps).Strong expertise in scripting on the ServiceNow platform using JavaScript, CSS and Angular JS: Flows, Business Rules, Client Scripts, UI Actions, Widgets and UI PagesDeep understanding of the key technologies relevant to the ServiceNow integration solutions including: Integration Hub, SSO, Web Services, LDAP, JDBC, etc.Educated to degree level or have at least three years experience in an IT industry/environmentAt least three years of experience in technical delivery, preferably within a consulting environmentServiceNow Certified Administrator is essentialServiceNow Certified Implementation Specialist is desirableServiceNow Application Developer certification is essential.Experience of software development lifecyclesExperience of Agile and Waterfall project methods.

Candidates should have worked with Startups (IT Product Firms)

Should be from B2C Firms/Product/SaaS Firms

Key Skills: Python, Golang, Java, Distributed Systems, Cloud, Microservices Architecture, MVC, Design Patterns, Data Structure, Algorithms

Your Experience Across The Years in the Roles You’ve Played

• 6+ years of technology experience (at least 2 years in direct engineering management)
• Managing a 5-15 member engineering team in an agile product org
• Track record of collaborative working with multiple stakeholders
• Planning and analysis with effective communication skills

You’ll Be Improving & Responsible For

• Our products engineering team that works on initiatives fuelling the growth of our recent health retail insurance products
• Collaboration across cross-functional stakeholders to ensure delivery timelines are met
• Implementing product engineering best practices, and evangelizing them within the org
• Engineering management with a strong sense of ownership
• Problem solving with a clear and analytical approach and organized work habits
• Technological innovation in agile product engineering scenarios
• Product and business management principles and metrics

• Must have 5-8 years of experience in handling data
• Must have the ability to interpret large amounts of data and to multi-task
• Must have strong knowledge of and experience with programming (Python), Linux/Bash scripting, databases(SQL, etc)
• Must have strong analytical and critical thinking to resolve business problems using data and tech
•  Must have domain familiarity and interest of – Cloud technologies (GCP/Azure Microsoft/ AWS Amazon), open-source technologies, Enterprise technologies
• Must have the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy.
• Must have good communication skills
• Working knowledge/exposure to ElasticSearch, PostgreSQL, Athena, PrestoDB, Jupyter Notebook