11+ Software troubleshooting Jobs in Pune | Software troubleshooting Job openings in Pune

Job description

• Responsible for Installation and Troubleshooting Operating System, Laptops, Desktops, Printer, Networking Device, Internet, Remote Desktop and all types of applications, drivers, and necessary updates.
• Responsible for Installation, Maintenance & Troubleshooting of Desktops, Laptop, and their operating system.
• Hands-on experience with Windows 10/11 operating system environments
• Use all means possible to assist users including by phone, via email, in-person, MS Teams or using remote support tools.
• Ability to perform remote troubleshooting and provide clear instructions.
• Knowledge of office 365, MS team, One Drive and SharePoint and anti-virus programs
• Excellent problem-solving and multitasking skills
• Address user tickets regarding hardware, software, and networking L1, etc.
• Manage and maintain IT asset inventory and documentation.

Desired Skills and Experience -

• Strong knowledge of Microsoft Windows desktop operating systems.
• Strong diagnostic/ troubleshooting skills, must have an innate curiosity and interest in IT
• Strong knowledge of the Microsoft Office suite.
• Working knowledge of TCP/IP protocol stack, and Wi-Fi.
• Working knowledge of supporting pcs in a domain environment.
• Working knowledge of Office 365 cloud application suite
• Working knowledge of desktop imaging, application deployment, and hard drive encryption

Strong Lead Data Science, / AI Engineer / Machine Learning Engineer profiles.

2

Mandatory (Experience 1) - Must have 10+ years of experience in Data Science, AI/ML or AI Engineering with hands-on experience building production-grade ML systems.

3

Mandatory (Experience 2) - Must have hands-on experience building AI/ML solutions for Credit Risk, Fraud Risk Management (FRM), Collections & Recovery, with proven delivery of business-impacting AI/ML solutions.

4

Mandatory (Experience 3) - Candidate's Current designation must be Lead or above.

5

Mandatory (Experience 4) - Must have strong experience designing and deploying large-scale distributed Machine Learning systems, including model training, fine-tuning, inference, scalable serving, and production deployment.

6

Mandatory (Experience 5) - Strong programming experience in Python, along with exposure to Spark, Kafka, Kubernetes, APIs/Microservices, CI/CD, Feature Store, Model Registry, and Distributed Computing.

7

Mandatory (Experience 6) - Experience designing and deploying Credit Risk Models, Fraud Detection Models, Graph ML, Early Warning Systems, Portfolio Monitoring, Collections Optimization, Propensity Models, and Recovery Forecasting.

8

Mandatory (Experience 7) - Proven experience leading AI/ML teams, owning end-to-end delivery, mentoring engineers, driving cross-functional execution, and managing production AI platforms.

9

Mandatory (Experience 8) – Must have experience working under BFSI governance, including PII handling, auditability, model governance, compliance, secure-by-design architecture, approval workflows, and model risk management practices.

10

Mandatory ( Education ) - B.TECH / M.TECH from Tier 1 Colleges (IIT's, NIT's, BITS) are Considered

11

Mandatory (Age) - Candidate's Age should be below 37 years.

12

Mandatory (CTC) – The CTC breakup offered will be 75% fixed + 25% variable, as per company policy.

13

Preferred (Experience 1) - Candidates currently working as Lead / Principal / Engineering Manager / Associate Director / Director in reputed Product, FinTech, Banking, NBFC, or Global Capability Centers will be preferred.

14

Preferred (Experience 2) - Indian professionals currently working overseas (NRI) who are planning to relocate and permanently settle in India are encouraged to apply.

15

Preferred (Experience 4) - Experience building enterprise AI platforms using Graph ML, Vector Databases, LLM-enabled decisioning, distributed training frameworks, and large-scale AI infrastructure.

Roles & Responsibilities

• Develop and customize ServiceNow solutions with strong focus on IRM and Third-Party Risk Management (TPRM).
• Configure and customize TPRM workflows covering third-party onboarding, due diligence, risk assessments and review processes.
• Configure questionnaires, assessment templates, scoring methodologies, risks, controls and control objectives.
• Develop and configure Business Rules, Client Scripts, UI Policies, ACLs, Forms and Catalog components.
• Automate approval and vendor onboarding workflows using Flow Designer.
• Work on ServiceNow scripting using JavaScript and Glide APIs.
• Develop integrations with external systems using REST APIs, Scripted REST APIs and REST Messages.
• Create and customize tables, fields, forms, reports and dashboards based on business requirements.
• Work on ServiceNow Policy & Compliance / Risk & Compliance capabilities wherever required.
• Troubleshoot workflows, approvals, notifications, integrations and other ServiceNow issues.
• Follow ServiceNow development best practices, change management and deployment processes.

Ideal Candidate

1.Strong ServiceNow Developer / ServiceNow IRM / TPRM profiles

2.Mandatory (Experience 1) - Must have minimum 3+ years of overall IT experience with strong hands-on experience in ServiceNow Development, including configuration, customization and implementation.

3Mandatory (Experience 2) - Must have strong hands-on experience in ServiceNow Integrated Risk Management (IRM), with specific experience in Third-Party Risk Management (TPRM)

4.Mandatory (Experience 3) - Must have hands-on experience working on end-to-end TPRM processes, including Third-Party/Vendor Onboarding, Due Diligence, Risk Assessment, Review and Approval workflows

5.Mandatory (Experience 4) - Must have experience configuring and customizing TPRM questionnaires, assessment templates, scoring methodologies, Risk, Risk Statements, Controls and Control Objectives

6.Mandatory (Experience 5) - Must have strong ServiceNow development experience with Business Rules, Client Scripts, UI Policies, ACLs, Forms, Tables and Fields

7Mandatory (Experience 6) - Must have hands-on experience with Flow Designer for workflow automation, including vendor onboarding, approvals and TPRM-related business processes

8.Mandatory (Experience 7) - Must have strong programming/scripting experience in JavaScript and ServiceNow Glide APIs, with hands-on development of client-side and server-side scripts

9.Mandatory (Experience 8) - Must have experience developing integrations with external systems using REST APIs, Scripted REST APIs and REST Messages

10.Mandatory (Experience 9) - Must have strong experience troubleshooting ServiceNow workflows, approvals, notifications and integrations

11.Mandatory (Domain Exclusion) - Candidate must have hands-on development experience in TPRM/IRM; profiles with only ServiceNow ITSM, ServiceNow Administration or generic ServiceNow support experience will not be considered. - Required

12.Mandatory (Age) - Candidate's Age should be below 28 years.

13.Mandatory (CTC) - The CTC breakup offered will be 75% fixed + 25% variable, as per company policy

14.Preferred (Experience 1) - Candidates with experience in ServiceNow Policy & Compliance and/or Audit Management modules will be preferred.

15.Preferred (Experience 2) - Candidates with ServiceNow CSA / CIS certifications, particularly certifications related to IRM, Risk, Compliance or relevant ServiceNow modules, will be preferred.

16.Preferred (Experience 3) - Experience with ServiceNow Workspace, instance upgrades, quarterly cloning, deployment/change management and platform optimization will be preferred

17.Preferred (Certification) - ServiceNow CSA or CIS certifications, especially CIS-IRM or CIS-TPRM.

Job description

Experience with API testing using Postman or similar tools.

Knowledge of CI/CD pipelines and version control tools like Git.

Familiarity with performance testing tools (JMeter).

Experience in Agile/Scrum environments

Position: AEM Developer – Backend (Apple)

Locations: Hyderabad, Chennai, Bangalore, Bhubaneswar, Pune, Mumbai

• Interview Rounds: 2 Technical
• Notice Period: Immediate to 30 days

Experience Required

• 7–10 years total IT experience (Minimum 7+ years mandatory)
• 4+ years hands-on experience in AEM Backend
• 4+ years strong Java Core development experience

Key Skills & Responsibilities

• Strong Core Java (Collections, Exception Handling, Design Patterns, Multithreading)
• Hands-on experience with AEM 6.4+
• Expertise in Sling, OSGi, JCR, WCM APIs, Sling Models
• Strong knowledge of Workflows, Workflow Launchers, Event Handlers, Schedulers, Sling Jobs
• Experience in REST APIs, JSON, Lucene Indexing
• Knowledge of Sightly (HTL), Touch UI, Editable Templates, Clientlibs
• Exposure to Coral/Granite UI customization
• Experience with Query Builder, Indexing, Session Handling
• Strong understanding of AEM Security (ACL, SSO)
• Performance tuning: Dispatcher caching, query optimization
• Infrastructure setup: Dispatcher, Apache, Cronjobs
• Experience with TarMK, MongoMK, S3 persistence
• Build & Deployment using Maven, Jenkins, CI/CD
• Experience in AEM upgrades (Service Packs, Version Upgrade, Migration)
• Knowledge of Headless CMS, MSM, API integrations
• Exposure to Automated Testing tools (Junit, Selenium)
• Good understanding of DXP landscape
• Prior Apple project experience is a strong plus

Job Description

We are looking for an experienced and results-driven Sales Executive/Business Development Executive (BDE) to join our team. The ideal candidate should have a strong background in sales and basic knowledge about digital marketing, excellent relationship-building skills, and the ability to identify and convert leads into long-term business opportunities.

Roles & Responsibilities :

Reach out to potential clients via calls, emails, and messages

Generate leads and build a strong pipeline

Schedule meetings and demos with prospective clients

Assist in client communication and relationship building

Collaborate with the sales team for market strategies

Skills Required :

Excellent communication & interpersonal skills

Confident and self-motivated attitude

Basic knowledge of sales, CRM tools, or business development

Good command over spoken and written English

Eagerness to learn, adapt, and perform

What You'll Gain :

Strong foundation in sales & client communication

Competitive salary + attractive incentives

Real-world learning with experienced professionals

Improved communication, confidence, and sales pitch

Role : Technical Developer

Experience : 6 - 9 years as SAP R3 Technical Developer

Skillset: 

·      Work experience in ABAP(RICEF),  

·      Experience in S-Note Implementation 

·      Expertise in DDIC objects( Tables, Structures, View, View Cluster) 

·      Expertise in debugging 

·      Experience in IDOCs 

·      Experience in BADI implementations, RFC 

·      Experience in Requirement routines, User Exits Enhancements 

·      Very good knowledge on SD module flow(VOFM , Output determination, Pricing) ,  

·      Hands-on experience in OO ABAP 

·      Good knowledge/ experience in O-data Services 

·      Work Experience/ good knowledge of Web-services/ Proxy 

·      Knowledge on Eclipse 

·      Using ABAP 7.5 syntax, ATC and Performance tuning techniques 

  (SM 12)  

·      Good to have knowledge on ADOBE 

·      Good to have S4 transformation knowledge

Part of consumer facing front end applications that will be used by millions of users.

What you will do:

• Design and implementation of internal automation tools for QA.
• Create and implement test plans, test cases, integration tests for both functional and performance use cases.
• Respond to support team tickets as needed to resolve bugs and issues
• Reviewing error logs and metrics.

Experience Range: 

2-3 years with technical hands-on coding and analytical skills.

Technical Expertise:

• 2-3 years experience in manual or automated testing.
• Experience with testing consumer facing mobile applications.
• Willingness to learn and build automation frameworks for testing.
• Confirm, verify bugs and determine steps to reproduce. 
• Comfortable in a fast-paced startup environment.
• Bias for action shipping quality code quickly.

KRAs:

• Liaise with business/departmental stakeholders, understanding requirements
• Making project plan and enhancement feature release roadmap
• Working hands-on for product enhancements
• Producing, testing and debugging code

Job brief:

We are looking for a Senior Solution Engineer to lead and implement solution enhancements. You will work with top management to define solution requirements and take the lead on technical aspect of the project.

In this role, you should be able to work independently with little supervision. You should have excellent organization and problem-solving skills. If you also have hands-on experience in technology development and agile methodologies, we’d like to meet you.

Your goal will be to enhance and develop high-quality technology solutions that is aligned with user needs and business goals.

Responsibilities

• Develop high-quality technology design and architecture
• Identify, prioritize and execute tasks in the software development life cycle
• Develop tools and applications by producing clean, efficient code
• Automate tasks through appropriate tools and scripting
• Review and debug code, perform validation and verification testing
• Identify 3rd party integration opportunity and engage with 3rd party team on technology and business aspect and drive successful integration

• Develop technology solutions by studying information needs; conferring with users; studying systems flow, data usage, and work processes; investigating problem areas; following the software development lifecycle
• Determine operational feasibility by evaluating analysis, problem definition, requirements, solution development, and proposed solutions
• Demonstrates solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code
• Protect operations by keeping information confidential
• Provide information by collecting, analysing, and summarizing development and service issues.

Skillset requirements:

• Knowledge of selected programming languages (e.g. Python, C++) and the Java/J2EE platform
• In-depth knowledge of relational databases (e.g. PostgreSQL, MySQL) and NoSQL databases (e.g. MongoDB)
• Java/JEE, Spring, JSON, XML, NoSQL Database(MongoDB, Cassandra), Distributed System, RDBMS, ePub3, MVC frameworks, Design Patterns, Javascript, JQuery, JSON
• Ability to use version control software such as GIT and SVN
• Experience as an applications programmer on large-scale data base management systems
• Experience writing SQL queries for SQL Server or another Relational Database is required
• Experience in LAMP (Linux, Apache, MySQL, PHP/Python/Perl) and/or server-side Java programming with Web 1.0 MVC frameworks and experience in JEE technologies like Servlets, JSPs, EJBs, Web Services, JMS, JAXB.
• Design, develop and implement unit and scenario testing for existing code base and for new functionality under development
• High scalability projects involving cloud-based infrastructure design and implementation
• Good understanding of Web Services protocols such as REST, SOAP and API design for extensibility and portability
• Experience debugging distributed systems with high data loads
• Deep understanding of distributed data model
• Solid understanding of the Software as a Service (SaaS) model in the online environment

Mindset requirements:

• Solution mindset
• Teamwork
• Analytical & Critical Thinking
• Attention to details