Desktop Support Engineer

Job Title: Senior Sales Manager – IT Services (US Market)

Location: [Remote / Onsite / Hybrid –

Experience: 12+ years (with minimum 4–5 years in US IT Services market)

Industry: IT Services | Application Development & Maintenance | Managed Services

Employment Type: Full-time

Job Summary:

We are seeking a results-driven Senior Sales Manager with proven experience in IT Services Sales, particularly in the US market, to drive growth in application development, maintenance, cloud services, and managed services. The ideal candidate will be a strategic thinker and skilled communicator, capable of managing multi-million-dollar deals, building strong CXO relationships, and delivering revenue growth through high-value client acquisition and account expansion.

Key Responsibilities:

• Lead new business development efforts in the US IT services market, targeting mid to large enterprises.
• Sell end-to-end IT services and digital transformation solutions, including application development, support, modernization, and managed services.
• Own the sales cycle from lead generation to deal closure with deal sizes ranging from $500K to $5M+.
• Build and maintain long-term relationships with CXO-level stakeholders, ensuring repeat business and client satisfaction.
• Manage strategic accounts, grow account value, and drive cross-sell/upsell opportunities.
• Collaborate with technical, pre-sales, and delivery teams to develop customized solutions and RFP responses.
• Lead the creation of compelling proposals, SOWs, and presentations tailored to client needs.
• Use CRM tools (Salesforce, HubSpot, Zoho) for lead tracking, opportunity management, and sales forecasting.
• Stay updated on market trends, competitor strategies, and emerging technologies (cloud, digital, AI).
• Report on sales pipeline, revenue forecasts, and target achievements to leadership.

Key Skills & Competencies:

• US IT Services Market Expertise
• New Business Development & Client Acquisition
• Application Development & Maintenance Sales
• IT Services & Solutions Selling
• Managed Services Sales
• Revenue Generation & Deal Closure
• Large Deal Management ($500K – $5M+)
• Strategic Account Management
• Proposal & RFP/RFI Management
• CRM Tools (Salesforce, HubSpot, Zoho)
• Client Relationship Management (CXO Level)
• Sales Forecasting & Pipeline Management
• Contract Negotiation & Deal Structuring
• Digital Transformation Solutions
• Cloud Services Sales (AWS, Azure, GCP)
• Application Modernization & Migration
• Cross-functional Team Collaboration
• Excellent Communication & Presentation Skills
• Result-Driven & Target-Oriented Approach

Qualifications:

• Bachelor’s or Master’s Degree in Business, Marketing, or Information Technology.
• 12+ years of experience in IT Services Sales, with at least 4–5 years in the US market.
• Proven track record in closing large enterprise deals and exceeding sales targets.

Your Role: At LearnTube, we’re on the lookout for a Talent Acquisition Executive who’s ready to take complete ownership of the recruitment process. From posting job descriptions to onboarding top talent, you’ll be instrumental in building a high-performing team that drives our mission forward.

You’ll work closely with founders and hiring managers, bring fresh ideas to the table, and contribute to projects that enhance our company culture and employee engagement. If you thrive in a fast-paced, high-accountability startup environment, this is your chance to grow, innovate, and lead.

What You'll Do:

• Manage end-to-end recruitment for tech and non-tech roles, including posting JDs, sourcing candidates, conducting interviews, and onboarding.
• Collaborate with founders and hiring managers to understand role requirements and create tailored hiring strategies.
• Build an exceptional candidate experience by ensuring smooth communication, timely feedback, and seamless onboarding.
• Contribute beyond recruitment—be part of initiatives that enhance company culture, streamline processes, and boost employee retention.
• Own hiring timelines, meet sharp recruitment deadlines, and drive a high level of accountability and performance.

About Us: At LearnTube, we’re on a mission to make learning accessible, affordable, and engaging for millions of learners globally. Using Generative AI, we transform scattered internet content into dynamic, goal-driven courses with:

1. AI-powered tutors that teach live, solve doubts in real time, and provide instant feedback.
2. Seamless delivery through WhatsApp, mobile apps, and the web, with over 1.4 million learners across 64 countries.

Meet the Founders: LearnTube was founded by Shronit Ladhani and Gargi Ruparelia, who bring deep expertise in product development and ed-tech innovation. Shronit, a TEDx speaker, is an advocate for disrupting traditional learning, while Gargi’s focus on scalable AI solutions drives our mission to build an AI-first company that empowers learners to achieve career outcomes.

We’re proud to be recognized by Google as a Top 20 AI Startup and are part of their 2024 Startups Accelerator: AI First Program, giving us access to cutting-edge technology, credits, and mentorship from industry leaders.

What We’re Looking For:

• 2–4 years in Recruitment or Talent Acquisition.
• Exceptional organizational, multitasking, and communication abilities with sharp prioritization skills.
• Thrives in fast-paced environments with high accountability and autonomy.
• A self-starter who’s proactive, adaptable, and solution-oriented.

Why Work With Us: At LearnTube, we don’t just build careers—we transform them. With over 1.2 million learners impacted, we’re reshaping upskilling in India. Here’s why you’ll love being part of our journey:

• Fast Growth: Experience exponential career growth packed into one dynamic role.
• High Autonomy: Freedom to innovate and lead with minimal hand-holding.
• Collaborative Team: Work alongside passionate founders and a team of 35 high-performing ninjas.
• Mission-Driven: Be a key player in shaping the future of learning and careers.
• Vibrant Culture: Enjoy a collaborative startup culture that values your ideas and celebrates wins together.

Job Description :

Salesforce Developer with a minimum of 5-7 years of work experience in designing, developing, testing and deployment of CRM solutions on the salesforce platform. The developer will work with the distributed team and will be responsible for designing and implementing end to end solutions and integrate with the in-house platform and infrastructure.

We are looking for a passionate hands-on programmer who is willing to spend most of the time in code and delivering quality code by working closely with development leads and architecture teams in understanding and designing the solution. The candidate should be able to work collaboratively in a global setting and should be a go to person for troubleshooting any issues that may arise.

Qualifications – External Primary Skills / Must have :

* 3-7 years of experience as a Salesforce Developer

* Hands on experience and in-depth knowledge in LWC, AURA, Apex and Visualforce development.

* Designing solutions with out of the box features, custom configuration and code on the Salesforce platform.

* Experience in DEVOPS process using tools like FLOSUM, Jenkins or any CI/CD based tooling.

* Familiar in using SFDC metadata API using ANT migration too.

* Hands on experience in integrations using REST and SOAP, Workbench

* Knowledge of OOP concepts and application

* Good knowledge HTML5, CSS3, Javascript and JQuery

* Write clean, scalable code using Salesforce programming languages

* Excellent troubleshooting and communication skills, and attention to detail.

* BE/ME/BSC/MSC in Computer Science, Engineering or a related field * Ability to prioritize, be flexible and handle multiple projects with varying deadlines in a multi-task environment.

Desired Skills:

* Participate in requirements analysis

* Experience in Wealth Management or a similar Financial environment * Experience in working with Data teams to load and export large volume of data to and from Salesforce.

* Knowledge of Salesforce suite of products for integrations with other applications.

* Familiarity with Agile Methodology, Test-Driven Development and software design patterns.

* Test and deploy applications and systems with various teams

* Revise, update, refactor and debug code to improve existing software * Develop documentation throughout the software development life cycle

* Willing to take up challenges and learn new technologies

Role & responsibilities

• Should handle US Healthcare Physician Billing / Ambulance Billing Accounts Receivable.
• To work closely with the team leader.
• Ensure that the deliverables to the client adhere to the quality standards.
• Responsible for working on Denials, Rejections, LOA's to accounts, making required corrections to claims.
• Calling the insurance carrier & Document the actions taken in claims billing summary notes.
• To review emails for any updates
• Identify issues and escalate the same to the immediate supervisor
• Update Production logs.
• Strict adherence to the company policies and procedures.

Preferred candidate profile

• Min of 1+ year experience in US Medical Billing
• Should have strong knowledge in Healthcare concept.
• Should have good Verbal and Written communication skills.
• Excellent Knowledge on Denial management.
• Excellent Knowledge on Physician Billing / Ambulance Billing.
• Spot offer for the selected candidates.
• Should be proficient in calling the insurance companies.
• Meet the productivity targets of clients within the stipulated time.
• Ensure accurate and timely follow up on pending claims wherein required

Perks and benefits

• 5 Days Working
• Free two way cabs available
• Health Insurance
• Medical Insurance

About Us

Censius is a US-based product company that is enabling AI at scale for enterprises. We are unlocking MLOps scalability by building the world's fastest way to deploy models and are amongst the earliest companies to tackle Model Performance Management. At Censius, you will get to solve difficult problems in a very nascent, but rapidly growing, area.

About the role

In this role, you will design and implement a generic ML platform that helps monitor models across modalities in production. You will collaborate with the research and development teams to build robust ML and big data monitoring platforms.

Responsibilities

* Work on large-scale machine learning challenges that impact millions of people around the globe

* Research and implement cutting-edge algorithms and implement pipelines that work with massive data sets in real-time

* Implementing fast, scalable solutions with optimal performance day in and out

* Machine-learning being the core of our business, this role will be responsible for all phases of the product development lifecycle

* Evaluate and validate the analyses with statistical methods and explain to people unfamiliar with the domain of data science

* Writing specifications for algorithms, reports on data analysis, documentation of algorithms, and collaborating with product teams' skills and attributes for success will want you to have

* Strong programming skills in Python.

* Working experience with a variety of ML techniques (decision trees, clustering, boosting, bagging, neural networks, etc.)

* Working experience with advanced statistical concepts (outliers, distance, regression, distributions, statistical tests, etc.)

* Hands-on experience with one or more machine learning frameworks - PyTorch, Keras, Tensorflow, XGBoost, and libraries - Pandas, NumPY, Scikit-learn

* Familiarity with ML platforms like MLflow, Weights&Biases, Kubeflow, and AWS SageMaker.It'd be nice if you have* Passion for developing data products from scratch and a high level of proactiveness

* Knowledge of Reinforcement learning and Optimisation problems on a large scale is a big plus

* Some experience in project management and mentoring is also a plus.

* Knowledge and experience in deploying large-scale systems using distributed and cloud-based systems (Hadoop, Amazon EC2) is a big plus.

You will excel in this role if

* You are scrappy, take ownership, and follow through to the very end

* You enjoy wearing multiple hats

* A sincere desire to learn and grow - we're quite small, so the desire to learn and grow as the company grows is essential!

Benefits

• Competitive Salary 💸
• Work Remotely 🌎
• Health insurance 🏥
• Unlimited Time Off ⏰
• Support for continual learning (free books and online courses) 📚
• Reimbursement for streaming services (think Netflix) 🎥
• Reimbursement for gym or physical activity of your choice 🏋🏽♀️
• Flex hours 💪
• Leveling Up Opportunities 🌱

• At least 2+ years of Handson in developing solutions on Microsoft Azure Platform
• 5+ years of industry experience designing and developing enterprise scale services & platforms 
• 5+ years of experience in C# with solid analytical, debugging, and problem-solving skills
• At least 1.5 year of hands-on experience with React JS/ Typescript /Bootstrap/Angular related frameworks
• At least 3+ Year Hands on in Relational Database SqlServer/ Azure SQL.

• Develop scalable, secured, and efficient backend for the website, mobile app, and browser extension.
• Integration of user-facing elements developed by front-end developers
• Solve complex performance problems and architectural challenges
• Ensure HTML, CSS, and shared JavaScript is valid and consistent across related applications
• API development for mobile app, browser extension, web
• Design and maintain a database
• Develop components of the database such as storage, queries, and triggers
• Create reusable, effective, and scalable PHP code
• Implement security and data protection measures
• Integration of payment gateway, third-party services via API
• Source code management using bit bucket/git
• Using/creating packages for reusability across the products
• Integration of multiple data sources and databases into one system

Role:

• Design and Develop scalable high performance server applications
• Contribute towards scalable Design / Architecture for various modules / complete application
• Deliver high quality, robust, bug free code

Details

• Location – Pune
• Reporting to – CEO
• Team – To be built

This is what you will do

• Interface with the QA teams to ensure that the product meets desired quality standards
• Strong individual contributor who can develops excellent application without much supervision
• Excellent team player who can collaborate with other engineers to ship quality product in timely manner
• Assist Engineers in estimating effort, assigning tasks to engineers and tracking deliverables
• Research on new technologies, libraries and frameworks as per project needs
• Help maintain code quality, follow coding standards and guidelines
• Communicate on assignment progress / completion on a frequent basis

Educational Background:

• Engineering Graduate / Post Graduate Degree holder / MCA

Professional Experience:

• 4 – 7 Years of software development experience using Java/J2EE

Tech Skills

• Have very good hands on experience of Core Java, Spring, Hibernate and related JEE technologies
• Have good understanding of data structure and algorithms
• Good in programming fundamentals
• Basic understanding of HTML, CSS, JavaScript, Web technologies
• Basic understanding of RDBMS concepts, preferably using MySQL
• Good understanding of client-server architecture and multi-threading
• Knowledge of Web Services, XML and socket programming is plus
• Have very strong problem-solving skills

Other Skills

• Good listener
• Confident approach
• Strong problem-solving skill
• Highly proficient with MS Office
• Ability to structure processes and lay down the foundation for a department

Personality and attitude traits

• Passionate about work – We like people who like to work, and want their work to mean something
• Self-starter and motivator – We do not believe in monitoring or tracking team members
• Eager and quick to learn – If you are not excited to learn new things, then tech companies are not for you
• Individual contributor – We are a small team, and everyone has hands on contribution
• Start-up savvy