
· Support and fix issues in the IT infrastructure, end-user devices and applications.
· Manage tickets and provide helpdesk support.
· Perform desktop troubleshooting for end users.
· Aid with remote computer deployments.
· Install and maintain network infrastructure.
· Provide support for Azure/AWS/Google Cloud resources.
· Handle support escalations.
Develop and document SOPs to streamline support processes

About GenZtechpro
About
GenZTechPro is an emerging IT recruitment startup company founded in 2024. Our journey began in the midst of industry layoffs, which inspired us to create a platform dedicated to helping Indian tech talent solve problems for upcoming startups and mid to large-scale companies. We are experts in hiring and providing end-to-end recruitment services for startups, SaaS, B2B, B2C, D2C, and MNCs. Our constant endeavour and commitment are to provide the best talent available in the industry to our clients. Vision "To be the leading global platform that empowers and connects the next generation of tech talent, driving innovation and shaping the future of technology." Mission "At GenZTechPro, our mission is to bridge the gap between emerging tech talent and industry leaders by providing unparalleled opportunities for learning, growth, and professional development. We strive to create a vibrant community where young innovators can collaborate, share knowledge, and turn their ideas into impactful solutions."
Candid answers by the company
IT service and Consulting
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It is a leading US-Based product development company established in 2004.
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