
· Support and fix issues in the IT infrastructure, end-user devices and applications.
· Manage tickets and provide helpdesk support.
· Perform desktop troubleshooting for end users.
· Aid with remote computer deployments.
· Install and maintain network infrastructure.
· Provide support for Azure/AWS/Google Cloud resources.
· Handle support escalations.
Develop and document SOPs to streamline support processes

About GenZtechpro
About
GenZTechPro is an emerging IT recruitment startup company founded in 2024. Our journey began in the midst of industry layoffs, which inspired us to create a platform dedicated to helping Indian tech talent solve problems for upcoming startups and mid to large-scale companies. We are experts in hiring and providing end-to-end recruitment services for startups, SaaS, B2B, B2C, D2C, and MNCs. Our constant endeavour and commitment are to provide the best talent available in the industry to our clients. Vision "To be the leading global platform that empowers and connects the next generation of tech talent, driving innovation and shaping the future of technology." Mission "At GenZTechPro, our mission is to bridge the gap between emerging tech talent and industry leaders by providing unparalleled opportunities for learning, growth, and professional development. We strive to create a vibrant community where young innovators can collaborate, share knowledge, and turn their ideas into impactful solutions."
Candid answers by the company
IT service and Consulting
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Job Title: Team Leader – Operations
Location: Mohali / Karnal
Shift: Morning / Evening / Night
Experience: 3+ Years in KPO / BPO / Service Industry
Languages: English & Punjabi
About the Role:
We are seeking a dynamic and results-driven Team Leader – Operations to join our growing team. The ideal candidate will have prior experience in managing teams in a KPO, BPO, or Service Industry setup, with strong focus on process excellence and performance metrics.
Key Responsibilities:
- Lead, mentor, and motivate a team to achieve operational goals.
- Monitor daily operations to ensure productivity, quality, and SLA adherence.
- Drive performance improvements using data and process-driven insights.
- Conduct team reviews, provide feedback, and create development plans.
- Handle escalations and ensure effective client communication.
- Ensure compliance with organizational policies and operational standards.
Skills & Requirements:
- Minimum 3 years of experience in KPO/BPO/Service industry with team management exposure.
- Strong people management and problem-solving skills.
- Excellent communication in English & Punjabi.
- Proven ability to track and improve performance metrics.
- Flexible to work in rotational shifts (morning, evening, night).
What We Offer:
- Competitive salary with performance-linked growth.
- Exposure to a dynamic work environment.
- Opportunity to lead high-performing teams.
Location: Mumbai
Experience Required: 2+ Years
Job Type: Full-Time
Notice Period: Immediate Joiners
(Looking for Local Candidates of Mumbai)
About the Role
We are seeking a skilled and experienced Full Stack (MERN) Developer to join our product engineering team. The ideal candidate must have experience working in a product-based software development company and should have hands-on involvement in e-commerce platform projects.
Mandatory Criteria
- Candidate must be currently working or have prior experience in a product-based software development company
- Candidate must have worked on at least one e-commerce platform project (end-to-end involvement)
Key Responsibilities
- Develop and maintain scalable web applications using MongoDB, Express.js, React.js, and Node.js
- Translate UI/UX designs into high-quality front-end code
- Build and integrate RESTful APIs
- Ensure performance, quality, and responsiveness of applications
- Participate in design discussions, code reviews, and contribute to technical documentation
- Work in a collaborative, agile development environment
Required Skills
- Strong proficiency in JavaScript, React.js, Node.js, and Express.js
- Hands-on experience with MongoDB or other NoSQL databases
- Solid understanding of RESTful APIs and architectural patterns
- Knowledge of version control systems like Git
- Understanding of CI/CD and cloud-based deployment practices
- Good grasp of performance optimization, caching, and security practices
We are seeking an experienced and proactive Employee Relations (ER) Specialist to join our team. The ideal candidate will focus on fostering and maintaining positive relationships between employees and the organization to ensure a harmonious and productive workplace environment.
Key Responsibilities:
- Build and maintain strong relationships with employees at all levels to promote trust and open communication.
- Address and resolve employee concerns or grievances in a timely and professional manner.
- Collaborate with HR and management teams to implement policies and practices that support a positive workplace culture.
- Conduct investigations into employee complaints, ensuring fairness, confidentiality, and compliance with company policies.
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- Work closely with leadership to ensure alignment of ER practices with organizational goals.
- Contribute to creating a safe, inclusive, and motivating environment where employees feel valued and supported.
Qualifications:
- Proven experience in Employee Relations or HR roles.
- Strong interpersonal, communication, and problem-solving skills.
- Knowledge of labor laws and regulations.
- Ability to manage sensitive situations with discretion and professionalism.
This role plays a vital part in creating a satisfied workforce, ultimately leading to improved business outcomes.
Greeting from DevCare Solutions!!!
Kindly Check the Roles and Responsibilities of US IT Recruiter
• Responsible for handling IT requirements from US based clients.
• Responsible for full-cycle recruiting: interview, offer, negotiation and closed candidates for assigned requisitions.
• Sourcing from Job Portals (Monster, Dice, Career builder, Yahoo Hot Jobs), Making job postings on the Job Portal.
• Must be having capability to work with a team or individually.
• Maintain close contact with candidates/Vendors/ recruiters/offshore team.
• Publish progress report to management every week.
About us:
Devcare Solution is a place where a best-in-class working environment, professional management, and opportunities to learn exist bundled with exceptional rewards. It is ready to take more on board for all those who deserve a dream career. The team is full of good spirits complimenting each one's brilliance at workplace. Needless to say about the interesting projects, you for sure will gain an enriching positive experience every moment.
Name of the company: DevCare Solutions
Year of establishment: April 19th, 2005
Company address: No 4, Ram complex, Padasalai Street, Urapakkam, Chennai 603210
It's Complete US Shift – Onsite
Shift Timing will be 7.00pm to 4.00am IST
Cab: Pick and Drop Available
Dinner will provided in the company
www.devcare..com
Embedded developer -
Experience: 5-7 Years
Skill: -
Strong Embedded C/C++ developer
Qualification : B.E/B.Tech/MCA with 70% aggregate and passed out in 2020 /2021
Salary : Rs. 2.4LPA starting revised half yearly based on performance.
Skills : Programming with C++/JAVA/SWIFT/Angular/QA (Anyone)
Job Location : Marathahalli, Bangalore
What you'll need...
- Highly experienced using AngularJS , NodeJS
- Good understanding of web markup, including HTML5, CSS3, Javascript
- Strong understanding of CSS pre-processing platforms, such as LESS and SASS.
- A solid understanding of cross-browser/platform issues and code solutions
- Proficient understanding of code versioning tools, such as GIT
- An excellent ability to convert PSD/Sketch mockups into interactive digital experiences
Bonus points for...
- eCommerce development experience Magento,
- Understanding of conversion rate optimization or data-driven product development (analytics, a/b testing, etc.)
- Experience developing with prototype frameworks (Bootstrap, Foundation, etc.)
- Experience integrating dynamic content solutions with AJAX or API Services
Experience in Cloud and Serverless
- Knowledge of version control systems (GitHub etc.)
Designation: Nodejs /React Js Developer ( Mern Stack)
Yrs of Exp : 3 - 8 yrs
Location : Bangalore
Job Description
Experience with Node.js, NPM package ecosystem, and Node.js web frameworks such as Express.js
Experience of front-end technologies such as HTML5,ReactJs, Stylus, Less, and CSS3
AWS exp is required
Integration of multiple data sources and databases into one system.Knowledge of Mongo DB, API, caching layer, proxies, and other third-party tools.
Working exp on Graph QL, Apollo Client
Designation: Nodejs /React Js Developer ( Mern Stack)
Yrs of Exp : 3 - 8 yrs
Location : Bangalore
Job Description
Experience with Node.js, NPM package ecosystem, and Node.js web frameworks such as Express.js
Experience of front-end technologies such as HTML5,ReactJs, Stylus, Less, and CSS3
AWS exp is required
Integration of multiple data sources and databases into one system.Knowledge of Mongo DB, API, caching layer, proxies, and other third-party tools.
Working exp on Graph QL, Apollo Client
We are seeking talented, motivated engineers who will be part of a dynamic global team delivering and supporting technology infrastructure to meet the growth needs of the business.
As a Product Support Engineer, you will collaborate with the Engineering, Product and Support teams to ensure the designed product and service is fully operational with streamlined processes and procedures for addressing reported bugs and anomalies. Production Support Engineers will take ownership of resolving product issues through its life cycle and communication to multiple stakeholders.
This is a programming role which requires a good understanding of Java along with solid debugging skills so complex workflows can be debugged and solved. You will own the code you push to production
To be successful, you must be an excellent team player and self motivated person who can carry out duties with minimal supervision.
Skills you need to have:
-
A good understanding of SQL
-
An understanding of Java and Java design patterns
-
L4 support
-
Good debugging and problem solving skills
-
Excellent communication
Bonus Skills:
-
An understanding of SpringBoot and ORM's
If you're a passionate problem solver who gets a kick out of creating rewarding learning experiences for an audience as diverse as ours (read kids - can't read, can't click on a small button and won't sit straight during a user testing session and their ever possessive parents and ambitious teachers!), we might just have a career- changing opportunity waiting for you.
What you'll do : Core Responsibilities
-Collaborate with Product Owners, Application and Engineering teams and others on assigned modules
-Take ownership of task assigned from sprint till production rollout/deployment ready state
-Ensure that entrance and exit criteria are met and follows established testing standards, processes, and procedures
-Analysis and estimation of tasks assigned with minimum deviation- Building, leading and mentoring teams
-Ability to contribute towards career development plans of the team
-Help define, improve and implement QA best practices
-Identify and recommend opportunities to enhance productivity, effectiveness and operational efficiency of the team.
-Design, develop, maintain and execute functional, regression, integration and end- to end tests
-Learn and understand applications and use case/testing flows
-Provide detailed bug analysis and assistance to developers for debugging
Qualifications and Skills :
-7+ years of experience in manual testing, preferably game testing across the platforms (Web/iOS/Android) with a minimum of 2 years experience as a lead.
-Strong planning skills along with project management experience
-Experience driving quality through process, instrumentation, requirements and testing
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-Should be able to do an impact analysis based on the code modifications
-Possess excellent communication, presentation, and interpersonal skills
-Efficient in effort estimation, planning, prioritization and time management
-A fast learner with good problem solving and analytical skills
-Flexible with a positive - do what needs to be done- attitude
-Be able to thrive in a fast- paced and dynamic environment with minimal support and quick learning
-B.Tech/BE in Computer Science or related discipline (or equivalent experience)
Good to have :
-Experience on Automation testing tools like selenium, is a big plus












