it support engineer

Job Overview:

We are seeking an enthusiastic Telecaller to join our dynamic sales and marketing team. In this role, you will be pivotal in reaching out to potential clients, presenting our EdTech products and services, and generating valuable leads. Your efforts will directly contribute to expanding our customer base and driving company growth.

Key Responsibilities:

• Outbound Calls: Initiate calls to potential clients, including schools, colleges, and individual learners, to introduce them to our EdTech solutions.
• Lead Generation: Identify and qualify leads through proactive cold calling and follow-up on inquiries.
• Product Explanation: Clearly explain our offerings, address questions, and handle concerns to spark interest and engagement.
• Follow-Up: Maintain regular contact with leads and prospects to nurture relationships and guide them through the sales process.
• Database Management: Accurately update and manage customer databases with relevant information.
• Reporting: Provide regular reports on call activities, lead status, and progress towards sales targets.
• Customer Feedback: Gather and communicate customer feedback to enhance our product offerings and improve satisfaction.
• Collaboration: Coordinate with the sales team to ensure seamless transitions from lead generation to sales closure.

Qualifications:

• Experience: 1-2 years in telecalling, ideally within the Banking sector.
• Communication Skills: Exceptional verbal communication skills with a clear and engaging speaking style.
• Customer-Centric: Strong ability to understand and address customer needs effectively.
• Persistence: Proven track record of handling rejection and staying motivated to meet targets.
• Tech-Savvy: Comfortable with CRM software and telecalling tools.

Responsibilities:

• Content Writing: Draft insightful and compelling newsletters.
• Content Review: Ensure newsletters are grammatically correct, coherent, and adhere to our brand guidelines.
• Collaboration: Work with SEO and other content creators to produce articles that drive traffic.

Qualifications:

• Writing & Editing: Proven capability in writing and meticulously editing content.
• Detail-Oriented: Exceptional attention to detail, ensuring content is free from errors.
• Time Management: Ability to manage multiple tasks and meet strict deadlines.
• AI-first approach: should be familiar with tools like ChatGPT, Claude, Perplexity.ai for writing, research, data analysis, summaries, grammar checking etc.
• This is very important - if you can somehow showcase how you used AI in your test task (below), that will put you way ahead of other applicants.

LogiNext is looking for a technically savvy and experienced Principal Engineer to take up front-end development efforts. You will design and develop elegant interfaces that exceed client expectations in terms of value and benefit. You will collaborate on scalability issues involving visualizing massive amounts of data and information. You will identify, define and communicate best practices for front end.

You are passionate about building secure, high-performing and scalable front-end applications. Your design intuition inclines towards usability, elegance and simplicity. You are biased towards open-source tools and existing frameworks. You have demonstrated strong inter-personal and communication skills.

Responsibilities

• Lead and direct UI/UX team, define software architecture, collaborate with other teams to explore existing systems, determine areas of complexity and potential risks to successful implementation of advanced visualization products
• Define software architecture, collaborate with other teams to explore existing systems, determine areas of complexity and potential risks to successful implementation of advanced visualization products
• Translate wireframes into functional requirements, write well-abstracted, reusable, high-performance code for UI components
• Work closely with design, product management and development teams to create elegant, usable, responsive and interactive interfaces
• Contribute to continual improvement by suggesting improvements to user interface, software architecture or new technologies
• Optimize web applications to maximize speed and scale. Support diverse clients from high-powered desktop computers to low-end mobile devices
• Understand and coach/teach others, show a high level of ethics and team-work

Requirements

• Bachelor/Master’s degree in Computer Science, Information Technology or a related field
• 8 to 10 years of experience in developing responsive, elegant, efficient and cross-browser front-end applications
• Hands on experience on various MVC frameworks, UI libraries and tools such as Angular, ReactJS, HTML5, CSS3, D3.js
• Hands on experience on Map API’s like Google Maps, Openstreetmap and other powerful information-rich maps
• Familiar with UX processes and design
• Proven ability to drive large scale projects with deep understanding of Agile SDLC, high collaboration and leadership
• Excellent written and oral communication skills, judgment and decision making skills

Lead Gen Executive – Day/ Night Shift

Job Description

• Work closely with the sales team in identifying target markets, target accounts and services to be covered in the business development (lead generation) activity.
• Plan and oversee segment and account level research and map the account, identify potential clients, identify key needs.
• Oversee Contact database management – data sourcing, contact qualification, classification, communication and updates.
• Plan out lead generation campaigns with the head of field marketing, including email and calling campaign plan, lead qualification follow-up and nurturing.
• Oversee calling, lead qualification and handover to sales.

Tracking and Reporting

• Report weekly activity and log all lead related data.
• Pipeline reporting and tracking from lead to pursuit to closure.

KRAs-            

• Development and execution of quarterly and yearly lead generation plan.
• Performance indicators will include-
• Quality of leads generated
• Progression of leads into opportunities
• Number of deal closures and new client acquisition
• Value of business generated
• Overall team management, training, and performance management

Requirements:-

• Experience: 1- 3 years
• Ability to work in a goal oriented environment under pressure.
• Strong interpersonal, written and communication skills a must.
• Experience working with multiple products and services.
• Confident and polished phone prospecting skills required.
• Outstanding skill in the use of Word, Excel, and various email programs.

• You hold an MS/Ph.D. degree in a STEM domain and 5+ years in a relevant position
• You share your ideas and continuously improve yourself and the team around you.
• Experienced in building and scaling data teams across multiple locations and domains.
• You have a good understanding of evolving an organization’s culture based on analytics and data insights
• Natural and comfortable leader, have excellent problem-solving, organizational, and analytical skills
• Passionate about data improving business and engineering practices like continuous delivery, traceability, and observability
• Strong communication skills, high integrity, and great attention to detail

You’ll get to work with:

• Consumer-facing, as well as core platform, finance, and distribution business units
• Marketing and product teams, across to our engineering teams
• Modern infrastructure (Kubernetes, AWS, GCP)

What we offer

• We offer you a chance to be part of a truly amazing journey in a company that sets very high targets and works hard to achieve them. You will be able to work with smart, motivated, and engaged co-workers from all over the world, in an intense and very energetic environment. This leads to you having a tangible impact on the way that we operate and expand our business.

Some of the highlights of the package include:

• Strong technical culture of continuous innovation and improvement
• Chance to become a shareholder of Gelato!
• Flexible festive holidays, swap days off according to your values and beliefs.
• Work at one of our hub city offices or even remotely
• And much more!

Job Role- Senior Developer - Full Stack with Front End Focus

Location- Remote (WFH)

Experience- 6+ years

Work Shift- Uk Shift

Salary Budget- 15-30 Lakh(open for the right candidate)

Note- must have a strong command of both written and spoken English.

We are looking for a number of strong developers - full stack, with strong front-end experience.

We are a full-service Digital Agency & Software Development Company based in UK. We develop high end bespoke software & applications, mobile apps and websites across all sectors, both commercial and not-for-profit.

• 6+ years professional experience
• Proficiency in building REST based APIs, using Laravel (PHP 7+) for complex workflow systems.
• Expertise building component-based web apps/SPAs in JavaScript / ES6 and TypeScript using Vue.js / Vue 2 & 3. 
• Excellent knowledge of CSS and experience in writing stylesheets in SASS
• Proficient understanding of git
• Node.js and npm
• Strong troubleshooting, debugging, and problem-solving skills.
• An ability to quickly get to grips with new systems; whether that be shiny new tech or existing/legacy developments.

• Zend Framework 1, 2 & 3
• Docker
• Mobile app development
• React Native
• ElasticSearch
• Redis
• DevOps
• GitLab pipelines
• Swagger / OpenAPI
• Severless
• Good understanding of core AWS components and how best to utilise them in projects i.e. S3, SQS, SES, Cloudfront etc.

• Working closely with your team to develop and deliver high-end solutions using Agile.
• Coding and deploying new features.
• Ensuring our web applications and components are accessible, responsive, performant, and bug-free for recent versions of web browsers across all popular platforms.
• Ensuring all code is readable, well documented and testable.
• Working with a fantastic group of individuals in a busy but relaxed working environment. 
• Working on some new developments, some significant enhancements to existing system and some support activities

• We are looking for an enthusiastic TeleCaller Representative to contribute in generating sales for our company.
• You will be responsible for closing sales deals over the phone and maintaining good customer relationships.
• An effective telesales representative must be an excellent communicator and have superior people skills.
• They must be comfortable presenting products or services over the phone as well as dealing with complaints and doubts.

• The goal is to help the company grow by bringing in customers and developing business.