
· Support and fix issues in the IT infrastructure, end-user devices and applications.
· Manage tickets and provide helpdesk support.
· Perform desktop troubleshooting for end users.
· Aid with remote computer deployments.
· Install and maintain network infrastructure.
· Provide support for Azure/AWS/Google Cloud resources.
· Handle support escalations.
Develop and document SOPs to streamline support processes

About GenZtechpro
About
GenZTechPro is an emerging IT recruitment startup company founded in 2024. Our journey began in the midst of industry layoffs, which inspired us to create a platform dedicated to helping Indian tech talent solve problems for upcoming startups and mid to large-scale companies. We are experts in hiring and providing end-to-end recruitment services for startups, SaaS, B2B, B2C, D2C, and MNCs. Our constant endeavour and commitment are to provide the best talent available in the industry to our clients. Vision "To be the leading global platform that empowers and connects the next generation of tech talent, driving innovation and shaping the future of technology." Mission "At GenZTechPro, our mission is to bridge the gap between emerging tech talent and industry leaders by providing unparalleled opportunities for learning, growth, and professional development. We strive to create a vibrant community where young innovators can collaborate, share knowledge, and turn their ideas into impactful solutions."
Candid answers by the company
IT service and Consulting
Similar jobs
Position : Web Developer (.Net Core)
Job Description:
Min 2 to 4 Years of experience in C# and ASP.NET, Web application development.
Knowledge about cloud programming or migration to cloud is preferred.
Mandatory skills:
- Proficient in Web Application development using ASP.NET, C# with .Net version 4.0/ 4.5.
- Experience with SQL Server or any other equivalent Database and know how to build efficient queries.
- Strong knowledge on jQuery, AJAX, JavaScript, HTML5, CSS3 and Bootstrap.
- Experience in debugging in multiple browsers.
- Strong understanding of object-oriented programming.
- Clear understanding of SVN or an equivalent VCS.
- Familiar with IIS and deploying code to Web Server.
- Should have excellent analytical and communication skills.
Responsibilities:
- Good hands on designing, coding, debugging, technical problem solving, and writing Unit Test cases, etc.
- Translate use cases into functional applications
- Design, build, and maintain efficient, reusable, and reliable C# code
- Ensure the best possible performance, quality, and responsiveness of applications
- Help maintain code quality
- Able to work well in a team setting
Academic Qualifications Required:
- B.E. / B.Tech. /MSC in Computer Science or IT.
Qualifications
M.C.A
B Tech
Strong Angular Experience
Java
Rest API, SQL
OOPS concept, Design Patterns, Spring boot, BDD framework,
UNIX/Linux
Basic Python
CI/CD Pipelines
Agile development methodology
Department: International Tele Sales
Target Markets: US, Canada, Australia
About the Role:
We are looking for dynamic and persuasive professionals to join our International Sales team as VIP Product Counsellors. This role involves connecting with international clients, understanding their requirements, and offering them tailored solutions for our premium products/services.
Key Responsibilities:
- Engage with potential customers from international markets (US/Canada/Australia) via phone calls.
- Explain product features and benefits in a clear and compelling manner.
- Build strong customer relationships to ensure high conversion rates.
- Follow up on leads and close sales effectively.
- Maintain accurate records of interactions and transactions in the CRM system.
- Adhere to company policies and deliver excellent customer service.
Requirements:
- Gender: Male candidates only (as per role requirement).
- Excellent communication skills in English.
- Prior experience in international sales or BPO voice process preferred.
- Willingness to work in night shifts.
- Goal-oriented with a customer-first mindset.
- Quick learner with a positive attitude.
- Strong knowledge of Android SDK, different versions of Android, and how to deal with different screen sizes.
- Familiarity with RESTful APIs to connect Android applications to back-end services.
- Strong knowledge of Android UI design principles, patterns, and best practices.
- Experience with offline storage, threading, and performance tuning.
- Ability to design applications around natural user interfaces, such as “touch”.
- Familiarity with the use of additional sensors, such as gyroscopes and accelerometers.
- Knowledge of the open-source Android ecosystem and the libraries available for common tasks.
- Ability to understand business requirements and translate them into technical requirements.
- Familiarity with cloud message APIs and push notifications.
- A knack for benchmarking and optimization.
- Understanding of Google’s Android design principles and interface guidelines.
- Proficient understanding of code versioning tools, such as Git.
- Familiarity with continuous integration.
Responsibilities:
- Delivering projects on time based on roadmap requirements
- Overriding technical architecture of the product
- Managing the Development Team including workloads, setting and managing targets, mentoring and training members of the team
- Writing technical specifications and managing projects through to completion
- Implementing and reviewing all development processes (coding standards, code review, code complexity)
- Identifying and resolving issues within the product
- Implementing and managing suitable monitoring systems for production platforms
- Monitoring costs across the AWS platform
Requirements:
- Be highly experienced in the following technologies: Java, Node Js, Typescript, React, SQL
- Show preferable experience in Android development, Kotlin, Mongo DB, MQTT
- Demonstrate fluent English speaking, reading, writing
- Excellent communication skills
- Have previous AWS Cloud experience
- Have experience in leading a Development Team, mentoring and training colleagues
- Demonstrate experience in managing projects through an agile environment, ideally Jira or Azure Devops
Reward360 powers a data-driven customer engagement ecosystem that enables the world’s leading organisations to earn customer loyalty every day. For over 10 years, R360’s loyalty and reward platforms have driven ambitious loyalty programs for some of the world’s biggest brands – including Axis Bank, Standard Chartered Bank, HDFC Bank and Emirates National Dubai Bank. We have 500+ global retail partnerships and offer our clients reward programs, nuanced customer segmentation, data-centric campaigns, and big data analytics.
You will architect, design & build large scale software systems for loyalty, rewards, commerce and payments that are directly used by customers of large banks. You will have the opportunity to build systems end to end and improve & influence customer behavior. You will also influence best practices and drive how we operate large systems in an efficient manner. If you are excited about this opportunity and meet the requirements laid out below, we would like to talk to you!
What you’ ll do:
1. Work as Core Java developer with prime focus on Backend
2. End to end development from design to development
3. Code & design review of peers
4. Troubleshoot critical issues and guide team as well
What we’ll need:
1. Overall 4-6 years of experience
2. 3+ years of hands-on experience in Java/J2EE technologies
3. Strong Data structures & algorithm skill
4. Strong communication & design skills
Technical Skills
1. Core Java (Collection, multi-threading, design patterns)
2. Frameworks - Hibernate, Spring, REST Jersey
3. Front end technologies – Java Script, jQuery, Angular
4. Database – SQL & NoSQL
5. Modelling – UML & ERD
Bonus point if: Candidate from product company would be preferred
We are looking for an ASP.NET developer to be responsible for designing and monitoring applications. The responsibilities of ASP.NET developers include writing code, designing solutions for applications, and improving functionality.
To be successful as an ASP.NET developer, you should demonstrate excellent problem-solving skills, high-quality coding skills, and the ability to manage your time efficiently. Ultimately, a top-notch ASP.NET developer should have superior knowledge of software development, a keen eye for detail, and be able to work independently.
- Hands-on experience in creating innovative campaigns to engage with the public and media.
- Exposure to marketing campaigns and media relations.
- Learning how to organize, multitask and manage time.
- Learn on the job regarding the best practices in public relations.
- Exposure to the field of public relations and its various responsibilities.
Responsibilities
- Create with innovative and engaging public relations and media campaigns.
- Collaborate with other teams such as marketing and designers to create promotional content.
- Write, edit and review all media content and press releases.
- Handle any PR related issue that may arise.
- Maintain good relationships with media houses.
- Organize PR activations to promote the company’s image and serve as the spokesperson.
- Focus on marketing the company through partnerships and advertising.
- Keep up with media and audience opinions regularly.
- Study PR trends and use best practices.
- Regularly submit PR reports.
Requirements
- Prior experience with media or public relations.
- Experience with PR campaigns and media management.
- Excellent writing, oral presentation and communication skills.
- Basic knowledge of computers and writing software (MS Office).
- A strong presence of mind and analytical skill.
- Keen attention to detail.
- Calm mind in a sometimes stressful environment.










