
About MyOperator:
MyOperator is India's leading cloud communications provider, empowering over 10,000 businesses across diverse industries with innovative SaaS solutions. Our offerings include Cloud Call Center, IVR, Toll-free Numbers, Enterprise Mobility, WhatsApp Business Solutions, and Heyo Phone. We are dedicated to delivering excellence through cutting-edge technology and exceptional customer service.
About the Role:
We are looking for a Technical Support Engineer (L2) to join our team at MyOperator. This role involves problem-solving, troubleshooting complex technical issues, API management, and collaboration across teams. As an L2 engineer, you will be responsible for handling advanced technical support requests, KYC processes, API calls, and Jira tickets requiring research and development (R&D). If you have a strong technical background, experience in a product-based company, and excellent troubleshooting skills, we encourage you to apply!
Key Responsibilities:
Technical Support & Problem-Solving:
- Use technical expertise to identify and resolve complex customer issues.
- Take ownership of escalated customer cases and drive them to resolution.
- Troubleshoot API-related issues and ensure seamless integration.
- Collaborate with product and development teams to resolve technical challenges.
Customer Communication & Service:
- Explain technical concepts to non-technical users in a clear and effective manner.
- Understand customer needs and provide solutions with a customer-first approach.
- Document resolutions, troubleshooting steps, and best practices for internal and customer use.
Process & Compliance Management:
- Handle Aadhaar-based KYC tasks while ensuring regulatory compliance.
- Conduct KYC audits to maintain accuracy and security.
- Manage Truecaller activation, renewal, and billing audits to ensure proper service
- delivery.
- Oversee SMS panel activation and renewal while troubleshooting potential issues.
- Handle Add-on OBD panel activation, recharges, and renewals for seamless operations.
API Calls & Research & Development (R&D):
- Monitor, manage, and troubleshoot API calls to maintain system efficiency.
- Work with the development team to enhance API performance and integration.
- Investigate and resolve JIRA tickets requiring R&D, ensuring thorough documentation.
Skills & Qualifications:
- Minimum 4 years of experience in a technical support role in a product-based
- company.
- Strong problem-solving skills to identify the root cause of issues.
- Experience with API handling, troubleshooting, and integration.
- Proficiency in JIRA, Kibana, and other monitoring tools.
- Excellent communication skills to explain technical concepts to non-technical users.
- Ability to handle compliance-based KYC processes and conduct audits.
- Strong collaboration skills to work with cross-functional teams.
- Experience in SaaS-based product support is a plus.
Why Join Us?
- Be part of a fast-growing SaaS company with an innovative work culture.
- Work on challenging technical issues and collaborate with a talented team.
- Gain hands-on experience with API management, compliance, and advanced troubleshooting.
- Opportunity for career growth and skill enhancement in technical support.
If you are a technical problem solver with strong analytical skills, apply now and become a key player in MyOperator’s dynamic L2 Support Team in Noida! 🚀

About MyOperator - VoiceTree Technologies
About
MyOperator is India's leading cloud communications provider, empowering over 10,000 businesses across industries with cutting-edge SaaS solutions. Our offerings include Cloud Call Center, IVR, Toll-free Numbers, Enterprise Mobility, WhatsApp Business Solutions, and Heyo Phone. We are committed to delivering innovation and exceptional customer service that drives business success.
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● Impeccable written and verbal communication skills in English
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- Lead the development team and ensure projects are completed smoothly and on schedule.
- Stay ahead of the game by finding and using new technologies to boost the business.
- Work hand in hand with the crore team to figure out their needs and keep our products on point with the market trends.
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- Brainstorm and plan the company's tech strategy with the CTO and other important leaders.
- Keep up to date with the latest tech trends and find new growth opportunities.
- Give the development team technical guidance and be a mentor to them.
Requirements:
- Bachelors or Masters's degree in Computer Science, Software Engineering or a related field.
- 8+ Years of experience leading software development teams with a track record of delivering complex products.
- Technical know-how and experience with the latest software development tech.
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- Ace leadership, communication and teamwork skills.
- Self-starter with loads of drive and a desire to make things happen.
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- Good understanding In GCP/AWS/DevOps/SRE/On-Calls.
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Hello,
Greetings for the day !!!
Tridat Technologies is hiring a “Marketing Executive" for one of the machinery manufacturing industry based @ Pune !!!
1. Business
• Responsible for achieving the assigned Revenue target
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• Negotiate contracts and prepare sales proposals
• Ensures repeat business through customer service & regular follow-up
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2. Marketing
• Conduct market research and analysis to evaluate trends, brand awareness and competition ventures
• Develop marketing literature, presentations and brochures.
• Organize events and product exhibitions
• Manage campaigns on social media
• Educate customers on how the company products can benefit them financially.
• Maintain professional and technical knowledge by attending educational workshops; review professional publications; establish personal networks; benchmark state-of-the-art practices; participate in professional societies.
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• Maintain records of all sales leads, customer visits and customer database
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COMPETENCIES
1. Strategic thinking
2. Achievement orientation
3. Customer focus
4. Market intelligence
5. Negotiation skills
QUALIFICATIONS: MBA passed
EXPERIENCE: 3+yrs
WORKING MODE: Work from Office
WORKING DAYS: Monday to Saturday
SHIFT TIMINGS: 10am to 6pm
EMPLOYMENT MODE: Permanent
LOCATION: Pune (Pimpri & Chakan)
- 5+ years of experience in DevOps including automated system configuration, application deployment, and infrastructure-as-code.
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- Real-world experience managing large-scale AWS or GCP environments. Multi-account management a plus.
- Experience with managing production environments on AWS or GCP.
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- Experience in any one of the scripting languages: Shell, Python, etc.
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- Solid understanding of SSL and DNS.
- Experience on deploying and running any open-source monitoring/graphing solution like Prometheus, Grafana, etc.
- Basic understanding of networking concepts.
- Always adhere to security best practices.
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- Knowledge on managing and running DBs (MySQL/MariaDB/Postgres) will be an added advantage.
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Spring
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Location: preferably Bangalore / open to Mumbai on review
Experience: 7-10 yrs
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Notice period: Immediate - 30 days

What is the role?
You will be responsible for developing and designing front-end web architecture, ensuring the responsiveness of applications, and working alongside graphic designers for web design features, among other duties. You will be responsible for the functional/technical track of the project
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- Seeing through a project from conception to finished product
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What are we looking for?
An enthusiastic individual with the following skills. Please do not hesitate to apply if you do not match all of it. We are open to promising candidates who are passionate about their work and are team players.
- Education - BE/MCA or equivalent
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You will work with a top-notch tech team, working closely with the architect and engineering head.
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We are
We at Compass strive to make selling fun with our SaaS incentive gamification product. Compass is the #1 gamification software that automates and digitizes Sales Contests and Commission Programs. With game-like elements, rewards, recognitions, and complete access to relevant information, Compass turbocharges an entire salesforce. Compass also empowers Sales Managers with easy-to-publish game templates, leaderboards, and analytics to help accelerate performances and sustain growth.
We are a fun and high-energy team, with people from diverse backgrounds - united under the passion of getting things done. Rest assured that you shall get complete autonomy in your tasks and ample opportunities to develop your strengths.
Way forward
If you find this role exciting and want to join us in Bangalore, India, then apply by clicking below. Provide your details and upload your resume. All received resumes will be screened, shortlisted candidates will be requested to join for a discussion and on mutual alignment and agreement, we will proceed with hiring.



● Leads a project end-to-end and collaborates across functions. Drives planning,
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● Becomes a go-to person in more than one area. Provide technical mentoring to team
● Communicates clearly, gets clarifications and establishes expectations for all parties
● Helps establish SDLC best practices and high standards of code quality
● Demonstrates excellent problem solving & debugging skills
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● Contributes in tech recruitment efforts
Ideal Candidate Profile
● Solid experience in RoR, Golang, NodeJS or Python. Good to have exposure to ML.
● Should have experience in cloud computing
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● Overcomes roadblocks and requires minimal oversight
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● Able to deep dive into codebase and advise QA of possible regression impact
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Structures, Algorithms
● 8+ years of experience in product driven organization
● A Bachelors or Masters degree in engineering from a reputed institute (preferably
IITs, NITs, or other top engineering institutes)


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- Code, debug, troubleshoot, deliver
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- Proficiency with Nodejs, MongoDB, AWS.
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We are a growth-oriented, dynamic, multi-national startup, so those that are looking for that startup excitement, dynamics, and buzz are here at the right place. Read on -
FrontM (http://www.frontm.com/" target="_blank">www.frontm.com) is an edge AI company with a platform that is redefining how businesses and people in remote and isolated environments (maritime, aviation, mining....) collaborate and drive smart decisions.
Successful candidate will lead the back end architecture working alongside VP of delivery, CTO and CEO
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Who you are:
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We'd love to talk to you if you find this interesting and like to join in on our exciting journey

