Posspole

Job Description – Front Desk Receptionist

Company: POSSPOLE Pvt. Ltd.

Position: Front Desk Receptionist

Location: Cubbon Park / Hudson Circle, Bengaluru

Employment Type: Full-Time

Working Days: 6 days a week

About the Role

We are looking for a well-presented, confident, and professional Front Desk Receptionist to be the first point of contact for our organization. The candidate will be responsible for managing the reception area, welcoming visitors, handling calls and correspondence, and supporting day-to-day administrative activities.

Key Responsibilities

• Welcome and professionally assist visitors, clients, partners, and guests.
• Manage the reception desk and ensure a professional first impression of POSSPOLE.
• Handle incoming calls, emails, and general enquiries.
• Maintain visitor records and coordinate visitor access with the concerned teams.
• Manage meeting room bookings and assist with meeting arrangements.
• Receive and distribute courier, mail, and other deliveries.
• Coordinate with HR, Admin, and other departments for routine requirements.
• Maintain reception and common areas in an organized and presentable manner.
• Support basic administrative and office coordination activities.
• Maintain confidentiality of company and visitor information.
• Handle other front-office responsibilities assigned by the management.

Requirements

• Graduate in any discipline.
• Female candidates preferred/required for this role.
• Excellent verbal and written communication skills.
• Pleasant, professional, and confident personality.
• Good interpersonal and organizational skills.
• Basic knowledge of MS Office, email, and computer applications.
• Ability to handle multiple tasks and visitors professionally.
• Prior experience in front office, reception, hospitality, or administration will be an advantage.
• Freshers with strong communication and presentation skills may also apply.

Key Skills

Communication | Customer Service | Front Office Management | Visitor Management | Telephone Etiquette | Administration | MS Office | Coordination

What We Offer

• Professional and dynamic work environment.
• Opportunity to interact with senior management, clients, partners, and visitors.
• Exposure to a growing product and innovation ecosystem.
• Learning and growth opportunities within POSSPOLE.

Interested candidates can share their updated CV along with their contact details.

About POSSPOLE Catalyst

POSSPOLE Catalyst is a talent and education initiative focused on helping students and young professionals build industry-relevant skills and career opportunities through structured learning, mentorship, and industry exposure.

Role Overview

We are looking for a Telesales Executive who will be responsible for connecting with prospective students, parents, and other leads, understanding their requirements, explaining relevant Catalyst programs, conducting regular follow-ups, and converting qualified prospects into enrollments.

The ideal candidate should be confident on calls, persuasive, target-oriented, and comfortable handling high-volume conversations and follow-ups.

Key Responsibilities

• Make outbound calls to prospective students, parents, and leads generated through various channels.
• Understand the prospect's educational background, career goals, and requirements.
• Explain POSSPOLE Catalyst programs, benefits, structure, and career opportunities clearly.
• Handle questions and objections and provide appropriate information to prospects.
• Conduct consistent follow-ups through calls, WhatsApp, and other official communication channels.
• Maintain accurate records of leads, conversations, follow-ups, and conversions in the CRM/tracker.
• Qualify leads based on their interest, eligibility, and requirements.
• Work towards achieving daily, weekly, and monthly sales/conversion targets.
• Coordinate with the Business Development and Operations teams for successful enrollment and onboarding.
• Maintain professional relationships with prospects throughout the sales cycle.
• Provide regular updates to the reporting manager on lead status, conversions, and challenges.
• Continuously improve calling, counselling, objection-handling, and conversion techniques.

Requirements

• 0–2 years of experience in telesales, inside sales, telecalling, counselling, or business development.
• Freshers with strong communication and sales aptitude are welcome.
• Excellent verbal communication and interpersonal skills.
• Good persuasion, negotiation, and objection-handling abilities.
• Comfortable making a high volume of outbound calls.
• Target-oriented and motivated by achieving results.
• Basic proficiency in MS Excel/Google Sheets and CRM tools.
• Ability to work independently as well as collaboratively with a team.
• Candidates who can join immediately or at short notice will be preferred.

Key Performance Indicators (KPIs)

• Number of calls and meaningful conversations
• Lead qualification rate
• Follow-up completion
• Conversion/enrollment rate
• Monthly revenue generated
• Target achievement
• CRM/data accuracy
• Lead response and follow-up time

What We Offer

• Opportunity to work in a fast-growing innovation and education ecosystem.
• Exposure to sales, business development, education, and talent development.
• Performance-driven growth opportunities.
• Hands-on experience working with students, parents, institutions, and industry stakeholders.

Reporting To: Business Development / Sales Manager

Interested candidates can apply with their updated resume.

Looking for Front End - React JS, Back End – Node JS.

Build, maintain, and optimize backend services, APIs, and applications using Java frameworks such as Spring, Spring Boot, or Hibernate.

 Looking for Python with React.

Python frameworks like Django or Flask.

Develop RESTful APIs or GraphQL endpoints

• Strong knowledge in Kafka development and architecture.
• Hands-on experience on KSQL Database.
• Very good communication, analytical & problem-solving. skills.
• Proven hands-on Development experience Kafka platforms, lenses, confluent.
• Strong knowledge of the framework (Kafka Connect).
• Very comfortable with Shell scripting & Linux commands.
• Experience in DB2 database

• Strong Experience in Java and related frameworks such as EJB, Spring and Spring Boot
• Strong Experience in REST API based Microservices development & integration that includes long running orchestration services
• Experience implementing services with modern authentication using OAuth 2.0, SAML, JWT
• Implementation Experience in RDBMS (DB2/PostgreSQL) and good SQL query knowledge
• Strong CI/CD experience with GitHub CI/CD or Jenkins or Maven
• Creating custom, general use modules and components which extend the elements and modules of core

Proficiency with Service Now Implementation, ITSM, CSM, Integration Hub / API integration, Java Script, UI Builder, App Engine, Scripting, Flow Designer with 4-5 yrs for service now development experience. 

Experience 

 8-9 years of experience in Software Development Methodologies.  

 Experience with ServiceNow HR module development and support. 

 Working in a cloud-enabled environment is desirable 

 Experience in supporting discovery and service mapping in ServiceNow 

 ITIL certified 

 ServiceNow System Administrator certified 

 ServiceNow HR certified 

 A professional with Implementation, Configuration, and all types of Development in

ServiceNow and Requirement gathering from customer, designing the technical solution and

implementation documents

Essential capabilities 

 Sound knowledge of delivery methodologies and working experience in Agile delivery 

 Competent stakeholder management skills, with the ability to apply the fundamentals of

Change Management throughout the delivery lifecycle 

 Effective communication skills with the ability to synthetise data and communicate findings 

 ITSM Best Practice Knowledge/Incident, Problem, Change, SRM, SLM, HR and Asset

Management Specialist 

 ITOM specialist, process strategy & framework, tool implementation 

 API Integration

 Workflow design expertise

 use of BR,UI Policies, Client Script, Script Include etc fulfill the requirement raised by

legal team.

 Create and Manage Service Catalog, Workflows, SLA's, Reporting etc.

Mandatory Skills:

SCCM L3 Administrator Administer and manage end to end SCCM infrastructure in multi domain environment Strong administration skills on core functionalities of SCCM and Microsoft OS functionalities Providing best practices, reviewing new SCCM features and implementation. Troubleshooting capabilities

Job Description: SCCM L3 Administrator

Client : IBM

Payroll Company: Posspole

Administer and manage end to end SCCM infrastructure in multi domain environment

Strong administration skills on core functionalities of SCCM and Microsoft OS functionalities

Providing best practices, reviewing new SCCM features and implementation.

Troubleshooting capabilities

Roles & Responsibilities:

Hands on SCCM L3 Administrator

Management of site communications. (Bandwidth, Senders, Secondary Sites, etc.) Monitoring and troubleshooting site replication issues

Role-Based Administration: Managing custom roles and security scopes Planning and securing SCCM using security certificates.

General monitoring of site health via SSRS, log files, and the SCCM console.

Planning, configuring, and implementing a backup plan