11+ Software troubleshooting Jobs in Chennai | Software troubleshooting Job openings in Chennai

Job Description – Ground Team (Field Engineers)

Qualification: 10+2+Hardware Course and Networking Course/ Graduate with Hardware and Networking Course, Core Hardware, and Networking Profile field profile.

Communication: Average English and good at Hindi or Local Language

Location: Delhi, Mumbai, Gurgaon, Noida, Chennai, Bangalore

Package: INR 19000 – 21000 CTC Per Month Plus Conveyance as per Policy + Insurance

Experience:

• 1 + yrs (Trouble shoot card level hardware issues related to Laptops, Desktops, Tablets, Mobiles, Printers and other accessories)

Roles and Responsibilities:

• Field Engineer is a role of on-site technical support, troubleshooting and support to corporate and retail clients.

• This role is critical for ensuring that the organization's end-users have great experience with brand representative.

• The field engineer will visit PUDO Centre twice in a day – to collect hardware part as per the calls for the day and in the evening to deposit back the collected part from the client to drop back to PUDO. Field engineer will be responsible for successfully closing the allocated calls for the day.

• MUST know laptop repairs for all BRANDS and Close Tickets successfully

Must Have:

• 2-wheeler with a valid license.

• Open for field profile.

Role: Java Developer

Overall: 4 to 8 Years

Location: Chennai

Notice: Immediate to short joiners

Job Description:

We are looking for a skilled and enthusiastic Java Developer to join our team in Chennai. The ideal candidate should have strong hands-on experience in Java development with a focus on backend frameworks such as Spring Boot and Hibernate. If you’re passionate about clean code, scalable applications, and delivering robust software solutions—this is the role for you.

Key Responsibilities:

• Design, develop, test, and maintain backend applications using Java, Spring Boot, and Hibernate.
• Write efficient, scalable, and reusable code.
• Participate in design discussions, code reviews, and deliver high-quality software.
• Collaborate with cross-functional teams to define, design, and ship new features.
• Troubleshoot, debug, and upgrade existing systems.
• Ensure best practices in software development and Agile methodologies.

Required Skills:

• Strong proficiency in Core Java (Java 8 or above).
• Hands-on experience with Spring Boot and Hibernate.
• Proficient in working with RESTful APIs and Web Services.
• Experience with SQL and relational databases (e.g., MySQL, PostgreSQL).
• Familiarity with version control tools like Git.
• Knowledge of software development lifecycle and Agile practices.

Key Responsibilities:

1. Threat Research: Work on researching emerging cyber threats specifically. You will monitor threat actor activities, study their tactics, techniques, and procedures (TTPs), and help identify potential risks.

2. Alert Triage and Incident Analysis: Support the analysis of security alerts generated by our in-house platform. You will work alongside the team to identify critical issues and provide timely

intelligence to help mitigate threats.

3. Data Collection and OSINT: Assist in gathering and analyzing data using Open Source Intelligence (OSINT) methodologies. You will help collect relevant information to support ongoing threat investigations.

4. Report Preparation: Contribute to the preparation of threat intelligence reports for internal and external stakeholders. You will learn how to convey complex technical information in a clear and

actionable manner.

5. SOP Development: Collaborate with the team to develop and refine Standard Operating Procedures (SOPs) for systematic threat analysis. Your input will help ensure that our procedures are efficient and scalable.

6. Cross-functional Collaboration: Work closely with various teams, including product development and data acquisition, to support the integration of new intelligence sources and improve the effectiveness of our threat intelligence platform.

Key Qualifications:

Educational Background: Completed a degree in Cybersecurity, Computer Science, Information Technology, or a related field.

Basic Knowledge of Cybersecurity: A foundational understanding of cybersecurity concepts, including web application security, threat analysis, and vulnerability assessment.

Familiarity with OSINT: Basic knowledge of Open Source Intelligence (OSINT) tools and methodologies for data collection.

Technical Skills: Familiarity with scripting languages such as Python, Ruby, or GO is a plus.

Experience with automation and data analysis tools will be advantageous.

Communication Skills: Strong written and verbal communication skills, with the ability to learn how to convey technical findings effectively.

Problem-Solving and Adaptability: A proactive attitude with strong problem-solving skills. You should be comfortable learning in a fast-paced and dynamic environment.

Additional Skills:

Interest in Cybersecurity Challenges: Participation in bug bounty programs, Capture The Flag (CTF) challenges, or cybersecurity competitions is a plus.

Willingness to Learn: A keen interest in developing skills in threat intelligence, threat actor profiling, and behavioral analysis.

Skills:-

Asp.Net, .Net Core, Web API,ASP.NET MVC, ReactJS,Jquery,Javascript,HTML

Desired profile

• Good verbal & written communication
• Proactive
• Flexible to working hours
• Good in team work as well as individual contributor
• Must be able to contribute to productivity in short time

· 3+ years java development experience with JSE/JEE, Java based Micro-services framework and implementation, Spring framework, Hibernate framework, SQL etc

· Hands on experience on Spring boot & Microservices .

· Strong knowledge of micro-service logging, monitoring, debugging and testing

· Implementations experience of micro-service integration, packaging, build automation and deployment.

· Object Oriented analysis and design using common design patterns.

• Should have E-publishing and Editorial services domain knowledge
• Should understand the competitive landscape and identify the gaps in the market
• Must be able to identify the right opportunities & qualify leads for the Sales team
• Should be able to handle communication and fresh conversations with prospects
• Should have min. 2 years of experience working on the US, European Markets
• Assist Sales Team in identifying, following up, and qualifying prospects
• Generate reports & dashboards on Marketing influenced pipelines regularly
• Create clear and crisp product presentations and solution demonstrations
• Research & develop prospect lists using LinkedIn, Zoominfo, and Web research
• Participate and actively contribute in Marketing Strategy Meetings
• To work with the sales team in handing over any pre-sales efforts
• Support sales efforts with in-depth product and business knowledge
• Miscellaneous Pre-Sales and Sales related activities

Required Experience / Qualifications

• MBA from a good institute with a go-getter attitude to pursue leads and targets
• A motivated, competitive individual with a strong aptitude for Publishing technology
• 4-6 years of experience in a sales & marketing role
• Knowledge of commonly used CRM Salesforce and Marketing automation tools and dashboards
• Excellent presentation skills, verbal and written communication skills, and interpersonal skills

Experience:

• 1 to 4 years of experience in Digital Marketing

Kinds of Projects Undertaken:

• ePublishing, Editorial Services, eLearning, eBook, Accessibility

Exp : 7- 15 yrs

• 7+ years strong technology background with excellent hands-on knowledge of Salesforce application development.
• Strong in developing Lightning components, Aura framework & UI designing web- pages. Hands on experience on LDS components and lightning app builder.
• Experience in consuming and exposing SOAP and REST based APIs
• Strong fundamentals in SFDC database with SOQL & SOSL
• Hands on Salesforce Channels such as Partner Community, Success Community & cloud communities.
• In depth understanding of SFDC Profiles / Roles and Sharing Rules , Validation Rules , Tasks , Workflow rules , Triggers , Process Builder etc.
• Experience with the https://ind01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fsalesforce.com%2F&;data=04%7C01%7CRJagan%40TechMahindra.com%7C747a7614a2ca4743ec1b08d90ef65b00%7Cedf442f5b9944c86a131b42b03a16c95%7C0%7C0%7C637557273514172899%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=uDcwmfR55KJjKle%2FkoPprdxeypszF%2BW85MOJWXe0WU0%3D&reserved=0">Salesforce.com APEX data loader , https://ind01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fsalesforce.com%2F&;data=04%7C01%7CRJagan%40TechMahindra.com%7C747a7614a2ca4743ec1b08d90ef65b00%7Cedf442f5b9944c86a131b42b03a16c95%7C0%7C0%7C637557273514182896%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=wsvlAMzgXJ35%2FTMHJPWUur54rXEEeL7GD5ZVqZk9Vd0%3D&reserved=0">Salesforce.com web services APIs
• Certified in SFDC technical domain would be preferred.

• Install and configure software and hardware
• Manage network servers and technology tools
• Set up accounts and workstations
• Monitor performance and maintain systems according to requirements
• Troubleshoot issues and outages
• Ensure security through access controls, backups and firewalls
• Upgrade systems with new releases and models
• Develop expertise to train staff on new technologies
• Build an internal wiki with technical documentation, manuals and IT policies
• Maintain all local software and hardware licensing to ensure conformance.
• Support determination of local and customer needs for yearly budgeting process and request for proposal processes.

• Any B.Tech / BE graduate
• Minimum 3+ years of experience into IT system administration
• A working knowledge of IT operating systems, particularly Windows, IOS
• Hands on experience of installing IT hardware and software
• Strong communication skills

• Proven experience as a System Administrator, Network Administrator or similar role
• Experience with databases, networks (LAN, WAN) and patch management
• Experience with Firewall management
• Handling LAN / WAN networks an coordinating with ISPs
• Working with vendors for purchasing / renting laptops and desktops.
• Knowledge of system security (e.g. intrusion detection systems) and data backup/recovery
• Familiarity with various operating systems and platforms
• Resourcefulness and problem-solving aptitude

Chennai

• Experience, preferably with web applications and not websites
• Experience with HTML5, CSS3, JQuery & Javascript
• Experience with JSON data structures