11+ Software troubleshooting Jobs in Chennai | Software troubleshooting Job openings in Chennai

Job Description – Ground Team (Field Engineers)

Qualification: 10+2+Hardware Course and Networking Course/ Graduate with Hardware and Networking Course, Core Hardware, and Networking Profile field profile.

Communication: Average English and good at Hindi or Local Language

Location: Delhi, Mumbai, Gurgaon, Noida, Chennai, Bangalore

Package: INR 19000 – 21000 CTC Per Month Plus Conveyance as per Policy + Insurance

Experience:

• 1 + yrs (Trouble shoot card level hardware issues related to Laptops, Desktops, Tablets, Mobiles, Printers and other accessories)

Roles and Responsibilities:

• Field Engineer is a role of on-site technical support, troubleshooting and support to corporate and retail clients.

• This role is critical for ensuring that the organization's end-users have great experience with brand representative.

• The field engineer will visit PUDO Centre twice in a day – to collect hardware part as per the calls for the day and in the evening to deposit back the collected part from the client to drop back to PUDO. Field engineer will be responsible for successfully closing the allocated calls for the day.

• MUST know laptop repairs for all BRANDS and Close Tickets successfully

Must Have:

• 2-wheeler with a valid license.

• Open for field profile.

Company: JetSynthesys

• Qualification – Graduate / B.Com
• Gender – Male

• Experience – 2 to 3 Years
  • Knowledge of MS Excel and Email
  • Knowledge of Tally would be added advantage

• Language—Tamil (must) and English
• Salary – 22-25K per month
• Joining – Immediate

Job Location in Chennai ( Work From Office )

• • Working Days – 6 Days a week
  • Timing – 9:30am to 6:30p

AEM Sites Developer

Pattem Digital Technologies is looking for a highly effective Adobe Experience manager(AEM) Developer to join our team. This person will utilize best practices and methodologies to design and implement the best solution for our clients. This key member of our team contributes to the entire software development lifecycle including analysis, requirement specification, use case and data modeling, technical design, development, testing, and implementation. This individual will be focused on delivering assigned tasks and/or specific tracks of the solution on time, escalating issues when appropriate as well as educating and leading others in the form of code reviews, workshops, and documentation.

Know your work :

• Build and maintain solutions for AEM (Sites, Assets). 
• Work in Agile Methodology - be part of Sprint Ceremonies, provide accurate estimates for assigned development Stories & deliver on time. 
• Follow Best and Recommended Practices while implementing solutions. 
• Ensure Code Quality, Readability, Maintainability and Security. 
• Coordinate with multiple teams (Ex: UI/QA) for any dependencies. 
• Write JUnit Test Cases for Unit Testing 
• Communicate with customer teams on requirements effectively. 
• Manage customer expectations of response time and issue resolution 
• Troubleshoot and reproduce the technical problems reported by customers and define workarounds. 
• Create and integrate content-driven applications on top of the AEM platform, and integrate with other systems.
• The AEM Developer provides technical leadership with a focus on CMS solutions. This Includes planning, guiding the design, estimation, user interface, people management, issue resolution and quality assurance. 
• Collaborate across disciplines and use their in-depth knowledge of AEM technology to help deliver business solutions for our clients.

What you need to apply :

• Good understanding of UI technologies like JQuery, Java Script, HTML 5, CSS. 
• Good understanding of backend technologies like Java EE, Servlets, JSP, Tag libraries, and JSTL skills, combined with a good understanding of Enterprise Java frameworks such as Spring, Spring Boot and Hibernate.
• Good understanding of CI/CD tools like Maven, Jenkins. 
• Good understanding of Code Quality and Security tools like SONAR. 
• Good understanding of Touch UI, Sightly (HTL) and Sling Models.
• Good understanding of AEM Backend Development like Sling Servlets, OSGi Components and JCR Queries. 
• Solid experience in problem analysis and resolution of technical problems.
• Ability to handle clients professionally during all interfaces. 
• Ability to work in extended hours to overlap with North America timings. 
• Strong written and verbal communication skills. 
• Minimum 3+ years of experience in AEM.
• 3-4 years of experience in CMS implementations with Adobe Experience manager(AEM).
• Hands-on work experience on Adobe 6.x versions.
• Knowledge in AEM foundational concepts, including the CRX repository, the AEM platform, the use of core frameworks such as Apache Sling and Apache Felix. 
• Knowledge on latest AEM features.

Founded in 2012, the leader in digital identity verification technology for Day Zero and beyond. Our predictive analytics platform applies artificial intelligence and machine learning techniques, with trusted online/offline data intelligence from email, phone, address, IP, device, velocity, and the broader internet, to verify identities in real-time. We have more than 400 customers across the financial services, gaming, telecom, and ecommerce industries, including three of the top five banks, seven top 10 issuers, three top MSBs, multiple tier-one payroll providers, the top credit bureau, and over 75 of the largest and most successful fintechs such as Varo Money, Public, Chime, and Stash. We are funded by some of the world's best investors and entrepreneurs including Accel, Scale Venture Partners, Commerce Ventures, Work-Bench, Sorenson, Citi Ventures, Wells Fargo Strategic Capital, Synchrony, MVB Bank, Santander InnoVentures, and Two Sigma Ventures.

Our trophy case includes numerous industry awards and accolades, including being named one of Forbes America’s Best Startup Employers 2021 as well as the Best New Technology Introduced over the Last 12 months – Data and Data Services at the 2020 American Financial Technology Awards (AFTAs), being ranked #70 on Deloitte’s Technology Fast 500™, getting listed as a Gartner Cool Vendor, and winning Finovate’s Award for Best Use of AI/ML, to name a few!

The only way we can further our mission of becoming the single, trusted source of identity verification and eliminating identity fraud is by building the best team on the planet. This is where you come in!

AECC Global is a leading EdTech company founded in 2008 with a global footprint in 13 countries and 39 cities. Our motive is to provide expert international education guidance and counseling to passionate students. We have a dedicated team of richly experienced and certified professionals to help students choose the best courses available in international universities worldwide.

To help us continue to grow our offerings, we are in search of an experienced Product Manager to lead the digital products development and marketing. We are looking for a dynamic person responsible for the product planning and execution throughout the Product Life Cycle, including defining the product vision, gathering customer requirements and prioritizing.

To carry out the role of a Product Manager successfully, a candidate should possess the following skills and qualifications:

• 3+ years of working experience in web and mobile app products development through all phases
• Excellent knowledge of user-centered design principles
• Understanding of design quality standards
• Knowledge of Scrum and Agile Software Development Methodology
• Proficiency in the use of analytic tools
• Ability to prioritize effectively
• Excellent oral and written communication

Product Manager is responsible for overseeing all activities relating to researching, designing, marketing, and managing the development of a product from beginning to end.

• Using market research to get ideas for products that customers will want
• Helping to oversee the design and manufacture and planning of how to market and promote the product to the customers and partners
• Responsible for developing features and creating content that drives organic growth to our web and other digital properties
• Increase user retention rate across our products by understanding our audience and developing new features to maximize user engagement
• Monitor, react to and grow important audience KPIs such as daily user retention, time on site, RPC, and organic traffic
• Comparing the company's products to competitor's products and offerings in order to compete in the market
• Providing management with analysis reports to management, sales & marketing Team.
• Specifying and overseeing the research needed to determine the needs and desires of customers

Salary: 10-17LPA 

Location: Chennai 

Work with a world-class fin-tech maverick that is focusing on creating a powerful future-focused infrastructure with sophistication and transparency.

Our client is a cross border payment platform started in 2014, with a vision to simplify the cross-border payments experience for consumers. It later expanded and scaled its offerings to meet the needs of SME’s, Financial Institutions, Enterprises, and other payment service providers. It is currently accessible in 90 countries dealing with 63 currencies, developing cutting-edge products and solutions that solve the most crucial problems in the FinTech space.

As a Manager/ Sr. Manager Talent Acquisition, you will be responsible for setting up and driving our core programs of sourcing talent and raising the bar of talent that comes to the company.

What you will do:

• Sourcing, engaging and recruiting mid to senior level hires for positions globally
• Owning hiring for Non Tech positions covering Business Development, Customer Success, Operations, Marketing, and G&A roles across multiple countries globally including the APAC, Europe and US regions.
• Partnering with hiring managers to execute on hiring plans
• Developing proactive sourcing strategies to engage and developing a pipeline of passive talent apart from active pool.
• Creating strong governance with hiring teams to identify trends within the market, strategizing on outreach approaches, and brainstorming creative search methods.
• Leveraging internal tools to build pipeline and engaging active and passive talents in the markets
• Focusing on diversity and inclusion hiring and ensuring a diverse candidate slate across all roles.
• Reporting on recruiting metrics and performance reports on a regular basis

• Meeting with project managers to determine CRM needs.
• Developing customized solutions within the Salesforce platform.
• Designing, coding, and implementing Salesforce applications.
• Creating timelines and development goals.
• Testing the stability and functionality of the application.
• Troubleshooting and fixing bugs.
• Maintaining the security and integrity of the application software.
• Bachelor’s degree in computer science or any other field.
• Previous work experience with application and development.
• Experience developing customer-facing interfaces.
• Advanced knowledge of Salesforce CRM platforms.
• Proficient in salesforce admin/development, MYSQL, Apex, JavaScript, Native, and Visual Force, LWC.
• Should have 3+ years of experience in salesforce.
• Good communication skills.
• Ability to problem solve high-level software and application issues.
• Ability to project manage.

PAVONIAN SOLUTIONS PRIVATE LIMITED is looking for an experienced, versatile, multi-faceted UX Writer to perform copywriting magic on our BRAND. This is a remote full time role.

ABOUT YOU

Improve our users' experiences through copy: Creating original concepts and following through with clear, detailed and clear copy that is interesting, on brand, and focused on performance marketing. Writing in range of styles as appropriate for different clients

• Following best practices for quality user experiences from ideation user flow and wireframes to final content and implementation.
• Shape our product tone of voice guidelines:Help raise the bar for all brand communication, driving consistency and further developing our voice and tone guidelines as part of our wider foundational design system.
• Strengthen our brand:Working closely with our marketing copywriting team to make sure the copy you write to help people use our services is also consistent with our brand tone of voice and guidelines. Together you'll make sure that the brand is represented from marketing material through on boarding into using the product regularly, balancing that tone of voice with the context of the copy.
• Communication:You'll frame your decisions with strong rationales. Be able to tell a story, articulate the insights from market and UX research, and support decisions firmly and reasonably. Building brand awareness and increasing brand value and profitability
• Execution:Make sure marketing initiatives resonate with the target market
• Market research:You will research on services and data to determine the performance of the original solutions. This will allow you to iterate on your concepts and improve them over time.

You'll also be an integral part of the UX & Design team

• Collaboration: We believe that working with other disciplines makes for better solutions. Feedback is an important part of our personal and team development and we encourage one another to engage in regular, open conversation within cross-functional teams to build trust and respect about our work.
• Contribute to our design system: Helping take our mature design system, maintained by the whole team, to the next evolution.
• Grow the community: Coaching your colleagues in the team. Evolving our design processes, leading by example. Working on initiatives to expand the reach of UX and Design in the company.
•  

DUTIES AND RESPONSIBILITIES

You have a demonstrated track record of content and linguistic background, ideally in digital products. Maybe you've been called a copywriter, or a content designer, brand manager or a content strategist in a previous role. Maybe you're a UX research or a designer who has become more focussed on language. You're someone who can communicate and present the decisions and constraints within a project.

You've worked on complex projects before. You have a strong opinion on how copy and communication can be applied to product development. You are a fast, iterative thinker who can partner with any relevant department.

What to include in your application

A portfolio is a must. A portfolio with case studies is better. Tell us about the work as well as showing it.