11+ Software troubleshooting Jobs in Chennai | Software troubleshooting Job openings in Chennai
Apply to 11+ Software troubleshooting Jobs in Chennai on CutShort.io. Explore the latest Software troubleshooting Job opportunities across top companies like Google, Amazon & Adobe.
Job Description – Ground Team (Field Engineers)
Qualification: 10+2+Hardware Course and Networking Course/ Graduate with Hardware and Networking Course, Core Hardware, and Networking Profile field profile.
Communication: Average English and good at Hindi or Local Language
Location: Delhi, Mumbai, Gurgaon, Noida, Chennai, Bangalore
Package: INR 19000 – 21000 CTC Per Month Plus Conveyance as per Policy + Insurance
Experience:
• 1 + yrs (Trouble shoot card level hardware issues related to Laptops, Desktops, Tablets, Mobiles, Printers and other accessories)
Roles and Responsibilities:
• Field Engineer is a role of on-site technical support, troubleshooting and support to corporate and retail clients.
• This role is critical for ensuring that the organization's end-users have great experience with brand representative.
• The field engineer will visit PUDO Centre twice in a day – to collect hardware part as per the calls for the day and in the evening to deposit back the collected part from the client to drop back to PUDO. Field engineer will be responsible for successfully closing the allocated calls for the day.
- MUST know laptop repairs for all BRANDS and Close Tickets successfully
Must Have:
• 2-wheeler with a valid license.
• Open for field profile.
Printrove is India’s leading Print-on-Demand dropshipping platform, powering 12,000+ merchants with seamless integrations, fast fulfillment, and a vast product range. We exist to empower “Merchpreneurs” — artists, creators, entrepreneurs, and startups — to bring their brand ideas to life without worrying about operations.
We are now looking for a Customer Success Executive who can own the merchant journey, solve problems with empathy, and ensure that every merchant scales confidently with Printrove.
Role Overview:
The Customer Success Executive will be the first line of interaction for our merchants, combining customer support excellence with proactive success ownership. You will ensure merchants feel supported, resolve operational queries quickly, and guide them towards using Printrove effectively to grow their business.
This role is critical as you’ll act as the bridge between our merchants and internal teams (operations, sales, product).
Key Responsibilities:
Customer Support (Reactive):
- Respond to merchant tickets and inquiries on Zoho Desk with empathy and accuracy.
- Troubleshoot operational issues such as orders, printing, shipping, or integrations.
- Escalate recurring or critical issues to the operations/product teams and ensure closure.
Customer Success (Proactive):
- Onboard new merchants smoothly — guide them through integrations, catalog access, and first sample orders.
- Nudge merchants towards success milestones (placing their first order, upgrading to Business Plan, scaling monthly orders).
- Track merchant health metrics (order frequency, repeat rates, quality issues) and follow up proactively.
- Collaborate with the Sales/KAM team to upsell or cross-sell relevant products and services.
Collaboration & Ownership:
- Document recurring issues, feedback, and feature requests into Zoho CRM/ClickUp.
- Partner with Operations to resolve root causes of quality or shipping complaints.
- Support Marketing in community campaigns, webinars, and engagement initiatives for merchants.
- Continuously improve knowledge base, playbooks, and SOPs to make merchant support more efficient.
What Success Looks Like
- Merchant queries are resolved quickly with minimal escalations.
- New merchants complete onboarding smoothly and place their first orders.
- Merchant retention improves — fewer churns, more merchants cross higher order volumes.
- Proactive merchant engagement (check-ins, nudges) leads to measurable increases in Business Plan upgrades or repeat orders.
What We’re Looking For
- 1–3 years of experience in Customer Support / Customer Success roles, ideally in SaaS, eCommerce, or D2C.
- Strong communication skills in English (Hindi/Tamil a plus).
- Empathy-driven — ability to listen, understand, and solve problems like a partner.
- Comfortable with tools like Zoho Desk, Zoho CRM, ClickUp, and Shopify/WooCommerce.
- Proactive, process-oriented, and thrives in a fast-paced startup environment.
Why Join Printrove?
- Be part of a movement of Merchpreneurs shaping India’s eCommerce ecosystem.
- Own impactful work — you’re not just answering queries, you’re driving merchant growth.
- Work with a team that values innovation, integrity, ownership, curiosity, empathy, and empowerment.
- Opportunity to grow into Key Account Management or Customer Success Manager roles as we scale.
Company Description
TNQTech is a publishing technology and services company. Our AI-enabled technology and products deliver content services to some of the largest commercial publishers, prestigious learned societies, associations, and university presses. These services reach millions of authors through our clientele. We are dedicated to advancing publishing technology and providing innovative solutions to our users.
Role Description
This is a full-time on-site role for a Senior Data Scientist - Lead Role located in Chennai. The Senior Data Scientist will lead the data science team, conduct statistical analyses, develop data models, and interpret complex data to provide actionable insights. Additionally, responsibilities include overseeing data analytics projects, creating data visualizations, and ensuring the accuracy and quality of data analysis. Collaboration with cross-functional teams to understand data needs and drive data-driven decision-making is also key.
Qualifications
- Proficiency in Data Science and Data Analysis
- Strong background in Statistics and Data Analytics
- Experience with Data Visualization tools and techniques
- Excellent problem-solving and analytical skills
- Ability to lead and mentor a team of data scientists
- Strong communication and collaboration skills
- Master's or Ph.D. in Data Science, Statistics, Computer Science, or a related field
Software Development Engineer III (React Native)
Experience: 7+ years
About Wekan Enterprise Solutions
Wekan Enterprise Solutions is a leading Technology Consulting company and a strategic investment partner of MongoDB. We help companies drive innovation in the cloud by adopting modern technology solutions that help them achieve their performance and availability
requirements. With strong capabilities around Mobile, IOT and Cloud environments, we have an extensive track record helping Fortune 500 companies modernize their most critical legacy and on-premise applications, migrating them to the cloud and leveraging the most cutting-edge technologies.
Job Overview
We are seeking an experienced and passionate Mobile Software Development Engineer (SDE-3) with expertise in React Native. In this senior role, you will lead efforts to modernize legacy applications and develop new, high-performance mobile applications for large enterprise
clients and growth-stage startups. You will play a key role in mission-critical projects, working closely with business stakeholders, customer technical teams, and MongoDB Solutions Architects.
The ideal candidate will have strong technical leadership, system design expertise, and a track record of mentoring junior engineers. You will thrive in a fast-paced environment, driving the delivery of scalable, high-quality mobile applications.
Location - Chennai or Bangalore
Required Experience and Skills:
● 7+ years of experience in mobile application development, with at least 3+ years of hands-on experience working with React Native and TypeScript.
● Proven experience building high-performance mobile applications for
enterprise-grade solutions or high-traffic consumer apps.
● Solid understanding of mobile architecture, component design, and system performance optimization, with hands-on experience in testing, debugging, and performance tuning.
● Expertise in integrating RESTful APIs, third-party SDKs, and cloud services into mobile applications.
● Experience with state management libraries such as Redux or Context API.
● Strong proficiency in JavaScript (ES6+) and TypeScript, with a deep understanding of modern front-end development practices.
● Hands-on experience with mobile build tools, CI/CD pipelines, and version control systems.
● Strong problem-solving skills, attention to detail, and experience writing and maintaining clear, detailed technical documentation.
● Excellent verbal and written communication skills, with the ability to clearly explain complex technical concepts to both technical and non-technical stakeholders.
Good to Have Skills:
● Familiarity with Atlas Device Sync, Ditto, PowerSync, ObjectBox, or similar technologies for offline-first solutions and data synchronization in mobile apps.
● Experience with native mobile development (e.g., Swift for iOS, Kotlin/Java for Android).
● Familiarity with cloud platforms such as AWS, Azure, or GCP, and Mobile Backend-as-a-Service (MBaaS) solutions (e.g., Firebase, AWS Amplify).
Technical Skills:
- Ability to understand and translate business requirements into design.
- Proficient in AWS infrastructure components such as S3, IAM, VPC, EC2, and Redshift.
- Experience in creating ETL jobs using Python/PySpark.
- Proficiency in creating AWS Lambda functions for event-based jobs.
- Knowledge of automating ETL processes using AWS Step Functions.
- Competence in building data warehouses and loading data into them.
Responsibilities:
- Understand business requirements and translate them into design.
- Assess AWS infrastructure needs for development work.
- Develop ETL jobs using Python/PySpark to meet requirements.
- Implement AWS Lambda for event-based tasks.
- Automate ETL processes using AWS Step Functions.
- Build data warehouses and manage data loading.
- Engage with customers and stakeholders to articulate the benefits of proposed solutions and frameworks.

Our client is an innovative and exceptional office designing solutions company. They are a bunch of young & upcoming intense ideators and strategists churning out contemporary designs to build immersive experiences through physical and digital design. Their installations are a combination of clutter-free and optimally organised office workspace.
The seamless synergy of technology, craftsmanship and design is reflected in environments that combine high-end technology, handmade objects, special effects and custom fixtures and furniture. The founders are experienced Engineers, IIM alumni, and bring multiple years of knowledge and skill for company to prosper.
- Prospecting for potential new clients, generating new leads, tracking leads and forecasting Candidate sales efforts to create new bookings.
- Driving business development efforts in the region, acquiring new clients and managing sales targets .
- Gathering market intelligence, including information on clients and competitors in the Workplace Market Sector, industry trends, future projects, etc
- Developing and taking part in pitches and other presentations that meet the client's needs and expectations.
- Working closely with the RD and the team to complete the sales cycle.
- Representing company by targeting potential clients, project partners, and collaborators; identifying opportunities; building relationships to expand company’s competitive position.
What you need to have:
- Undergraduate or graduate degree in business, marketing, or another field relevant to this role.
- Preferably from Architecture/ Interior Design
- Strategic thinking, quick problem-solving skills
- Excellent interpersonal and communication skills, digital media experience
- Real business acumen, business development skills
Job Description
- Experience working as a React.js Developer.
- In-depth knowledge of JavaScript, CSS, HTML, and front-end languages.
- Knowledge of REACT tools including React.js, Webpack, Enzyme, Redux, and Flux.
- Experience with user interface design.
- Experience with browser-based debugging and performance testing software.
- Excellent troubleshooting skills.
- Good project management skills.

at MirrAR Innovation Technologies Private Limited
Description
What You'll Be Doing:
- Participate in internal reviews and understand requirements clearly.
- Suggest ideas for design and implementation – design reviews.
- Implement VR/AR functionality as per finalized design
- Translate design specification into functional VR application
- Design, build, and maintain efficient, reusable, and reliable code, where feasible
- Have ownership of quality of output – deliverable, in terms of performance, and responsiveness of application
- Troubleshoot and solve problems as and when they arise.
- Maintain code in repositories as per organization policy
Requirements
Must Have
- Excellent knowledge of Unity, including experience with scripting, textures, animation, GUI styles, and user session management
- C#
- Familiarity with level design and planning
- Should be well versed in designing the Unity UI scripting
- Inverse Kinematics & Forward Kinematics & Unity Animation experience is must
- Must have experience in Published 3D Games.
- Experience in Online Real Time Multiplayer would be an added advantage
- Preferably 3D Maths & Physics skillset
- Experience on multiple tools Vuforia, Unreal, Sumerian etc., would be a plus point.
Job Type: Full-time
You will get a chance to work on multiple projects critical to NutaNXT needs with opportunities to switch teams and projects as you and our fast-paced business grow and evolve.
Location: Pune(WFH at present)
Job Description: (Multiple positions)
NutaNXT is seeking a Sr. QA Automation Engineer for our Digital Test Automation Practice. The ideal candidate has strong experience leading implementations of Test Automation for org-wide Testing initiatives and have hands-on experience with various Test Management and Automation tools and frameworks. This is a great opportunity to grow your Test Automation experience, lead multiplecomplex, advanced test automation projects with global (US + India) product and testing teams and make a significant impact.
The responsibilities of the position include:
Review Testing requirements, providing feedback on completeness, testability and other risk areas.
Identify functional and complete manual tests to be included in automated testing and work on
automating candidates for test automation
Develop test cases and test scenarios using automation tool that provides thorough coverage of implemented features and meets acceptance criteria from business stakeholders.
Demonstrate a deep understanding of automation tools as well as the ability to produce
modular, re-usable code with high quality
Design & build test harnesses for Automation Testing
Design/Architect test automation framework and develop the new test automation libraries; Tool – UFT
Develop the Automated Regression Pack for different projects
Setting standards for automation tool selection and methodology development
Recommend and evaluate new tools to improve productivity, efficiency and quality
Automate the Test Data Management for applicable Projects using Automation tools
Design and Develop the Automated solution for Functional and NFR Testing for various
repeatable tests.
Utilize appropriate testing tools for both front-end and back-end Quality Assurance
Test Environment set-up/management, monitoring and streamline release management to QA Environments.
Must be a strong Test Automation Engineer who can work independently, be capable of solving problems, and communicate effectively with US team members.
Execute automation project work in agile mode
Skills / Experience:
Overall 6 to 10 years of experience in designing, developing and executing test cases on SAP &
Web applications
Minimum 3+ Years core experience with automation tools primarily Microfocus UFT & Selenium.
Extensive hands on experience in JIRA & Zephyr along with experience with Agile Software Development methodologies.
Demonstrated experience in test framework design and development
Demonstrated experience in test planning, test design, and test execution of highly complex systems.
Design Patterns and Enterprise integration patterns
Solid understanding of TDD and BDD approaches
Ability to use a wide variety of open source and in house technologies and tools that are DevOps enablers such as Jenkins, GiTHub etc.
Understanding of QA methodologies, life cycle and processes
Experience in analyzing results of automation test runs
Ability to create test cases based on user stories and business requirements.
Experience working in Scrum teams
Outstanding verbal and written communication skills
Strong troubleshooting skills and attention to detail
Good to have:
Strong Test Driven Development, CI & CD Pair Programming
Knowledge of SAP SCM, SD, FICO, BI modules
Additional Information- NutaNXT Technologies offers a compelling and rewarding work
environment with a strong focus on US projects and clients in all our practice areas. We offer market competitive salaries, bonus, benefits, meaningful growth, and development opportunities and a casual, team-based culture, yet technically challenging, achievement driven, work environment. Join our growing, dynamic, entrepreneurial engineering team and become part of our continuing Digital growth journey.





