Responsibilities
- Interact with customers to provide and process information in response to inquiries about our products such as SMS / Cloud telephony and Voice through calls and email.
- Interact with customers regarding their concerns/requests about products and services over calls and email.
- Manage the tickets over the ticketing tool.
- Handle the calls received from clients.
- Process requirements, modifications, and escalate complaints across a number of communication channels.
Skill sets
- Excellent communication and presentation skills.
- Strong customer handling skills over calls and active listening.
- Ability to multitask, prioritize and manage time effectively.
- Ability to stay calm when customers are stressed or upset.
- Ready to work in a 24X7 environment.
- Good computer skills.
- Proficient in Microsoft Office Applications.
Education Required
- Graduate in Technical field (B.Tech, M.Tech, BCA, MCA, B. Sc , Diploma)
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- You are your own master. We don't preach you, we just allow you to Innovate, Iterate, Learn and Adapt
- Work with one of India's leading fintech unicorn company
- ESOPs in the company
Requirements
- 6+ yrs of exposure in the art of writing code and solving problems on large scale.
- Should be language agnostic, with extensive and expert programming experience in any one programming language (strong OO skills preferred).
- Deep experience in at least one general programming language. Preferred (Java,Scala, C++)
- A solid foundation in computer science, with strong competencies in data structures,
algorithms, and software design.
- Worked end to end on 2-3 complex projects
- Worked in startup like environment with high levels of ownership and commitment
- Experience in building highly scalable business applications, which involve implementing
large complex business flows and dealing with huge amount of data.
- Extensive experience on working with distributed technologies like Kafka, MongoDb,
Redis/Aerospike, MySQL, AWS etc
- Experience with multi-threading and concurrency programming
- Ability to switch between the technologies and learn new skills on the go.
Roles and responsibilities
Drive discussions to create/improve the product, process and technology
- Build abstractions and contracts with separation of concerns for a larger scope
- Rapid prototyping
- Robust and scalable web-based applications
- Do high-level design with guidance; Functional modelling, break-down of a module
- Thinking platforms & reuse, the open-source contribution will be a plus
- Do incremental changes to architecture: impact analysis of the same
- Do performance tuning and improvements in large scale distributed systems
- Mentor young minds and foster team spirit
👋🏼We're Nagarro.
We are a Digital Product Engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale — across all devices and digital , and our people exist everywhere in the world (19000+ experts across 33 countries, to be exact). Our work culture is dynamic and non-hierarchical. We're looking for great new colleagues. That's where you come in.
REQUIREMENTS:
- Must-Have: Typescript
- Expertise in TypeScript, HTML CSS, React JS, Unit Testing, Webpack, Service Worker and Web Worker
- Knowledge of high-quality professional software engineering practices for the agile software development cycle, including coding standards, code reviews, source control management, build processes, testing, and deployment
- Fundamental knowledge of design patterns
- Passionate about building great solutions
- Mentoring the team members to meet the client's needs and holding them accountable for high standards of delivery
- Knowledge of multi-site and multi-locale sites would be preferred
- Task delivery, Task status reporting, Proactive Contribution, Process Adherence, Autonomous task delivery, Effort estimation (Strong), Technical risk handling, Technical solutions (Strong), Risk management (Strong), Technical leadership (Capable), Client interaction, Interviewer, Pre-sales support.
- Knowledge of high-quality professional software engineering practices for the agile software development cycle, including coding standards, code reviews, source control management, build processes, testing, and deployment
- Fundamental knowledge of design patterns
- Experience in communicating effectively with users, other technical teams, and management to collect requirements, describe software product features, and technical designs
- Passionate about building great solutions
- Mentoring the team members to meet the client's needs and holding them accountable for high standards of delivery
- Being able to understand and relate technology integration scenarios and be able to apply these learnings in complex troubleshooting scenarios
RESPONSIBILITIES:
- Writing and reviewing great-quality code
- Understanding functional requirements thoroughly and analyzing the client’s needs in the context of the project
- Envisioning the overall solution for defined functional and non-functional requirements, and being able to define technologies, patterns and frameworks to realize it
- Determining and implementing design methodologies and toolsets
- Enabling application development by coordinating requirements, schedules, and activities.
- Being able to lead/support UAT and production rollouts
- Creating, understanding and validating WBS and estimated effort for a given module/task, and being able to justify it
- Addressing issues promptly, responding positively to setbacks and challenges with a mindset of continuous improvement
- Giving constructive feedback to the team members and setting clear expectations.
- Helping the team in troubleshooting and resolving complex bugs
- Coming up with solutions to any issue that is raised during code/design review and being able to justify the decision taken
- Carrying out POCs to make sure that suggested designs/technologies meet the requirements
Below is a list of several skills required to deliver on responsibilities for this role:
- Minimum 2+ years of experience in React Native/ React development
- Familiarity with AWS solutions like Amplify , Cognito, DynamoDB will be a bonus
- Should be able to write reusable, testable, and efficient code. Should be able to design and implement low-latency, high-availability, and high-performance applications.
- Architect & design technically robust, flexible, and scalable solutions
- You must have experience in deploying Android/iOS apps previously on playstore/Appstore.
- You should be able to build pixel-perfect, amazingly smooth UIs across both mobile platforms.
- Diagnose and fix bugs and performance bottlenecks for performance that feels native
- .
- Firm grasp of the JavaScript language and its nuances, including ES6+ syntax.
If you always thought of yourself as entrepreneurial, customer-obsessed, results-oriented, strategic yet execution focused, hungry and passionate about technology, we have a dream opportunity to back yourself up.
Compensation: Cash and stocks for U.S company (to be discussed on a case to case basis)
Manage development of highly scalable ecommerce application and platform
Manage release planning and execution, deployment, DevOPs and production
environment
Provide technology thought leadership
Build and mentor high performance teams
Experience / Skills Required:
B.Tech in Computer Science/MCA with 7+ years of progressive industry experience
3+ years of technical management experience
Must be passionate about building “world class software”
Strong experience in building high performance teams – hiring, mentoring and retaining top talent
Strong experience with web and mobile technologies
Strong experience in building highly scalable systems
Strong experience with leveraging OpenSource tools and platforms
Strong experience with RDBMS and NoSQL systems
Prior to being in technical management role – must have had strong development background and
architected scalable server systems
Must have experience with agile planning and delivering short release cycles (bi-weekly releases)
Experience with BigData technologies a great plus
Experience with DevOPs tools and technology a great plus
Experience with AWS cloud a great plus
Experience in building ecommerce or SaaS products a great plus
Experience in software product companies and startups a great plus
Experience with managing user interface design/development a great plus
Experience with LAMP, Python a great plus
Must have excellent communication (verbal & written), interpersonal, leadership, and problem
solving skills
Must be able to thrive in fast paced environment
About Increasingly
Increasingly is an award-winning, fast-growing retail technology company focused specifically on the automation of cross-selling for online retailers.
Our clients include large global corporations like Samsung, Motorola & Canon to several small to medium size retailers across the globe. Our AI-based algorithms help a customer buying a TV on Samsung to find the matching sound bar & purchase both together.
Increasingly is headquartered in London with offices in Lisbon & Bangalore. We work with clients in over 30 countries & 20 languages.
We are looking to rapidly expand our technology & product development operations in India. And we need smart, ambitious people like you who enjoy a fun yet challenging work environment.
We believe strongly that diversity & inclusion are the foundations for a lasting, incredible culture. We also believe that it’s important to get the balance right between work & life.
The job and its impact
- You possess an appetite for problem-solving and critical thinking
- Back-end development is an inherently collaborative task. It can be made very difficult if there isn’t clear and concise communication within a dev team. You are a great communicator and a great developer
- You are always looking for new ways to be a better developer. You put an effort into learning and exploring the world of back-end development in your own time
- The back-end development sphere is as changeable and unpredictable as any in tech. You are someone who achieves comfort in You are aware of the tools and new technologies that are being introduced.
- You possess good technical communication skills: Can effectively communicate project needs with both front and back-end teammates
- High emotional intelligence: Self-aware and attuned to their peers’needs
- Be the best back-end developer by sheer discipline, motivation, and effort
What essential skills you need
- 2-3.5 years’ experience in back end Java/J2EE application development with clear understanding of Microservices
- Experience in developing internet web applications using Java/J2EE technologies
- Experience in different modules of Spring framework like Dependency Injection (IoC), Spring MVC, Spring ORM along with JPA
- Experience in Java Version 0+. Good experience with JMS, Spring & Hibernate
- Experience in identifying database solutions for a given problem, preferably MySQL (good to have)
- Develop well-structured, maintainable code, delivered on time, with automated tests. We are an XP/Agile development team
- Hands on experience in using Application/Web servers like JBoss and Tomcat servers. Worked on databases like Oracle & MYSQL
- Experience with e-commerce, retail, analytics, advertising, or media would be an
What are the benefits
- You'll get to work in one of the hottest & fastest growing retail technologies in Europe right now
- You'll get paid a competitive salary & be working directly with a super experienced team of people
- You'll get a great place to come to work every day. Varied, complex, challenging & with a great culture that you can shape & change
Increasingly in the press & our awards
Forbes I https://junction.cj.com/article/increasingly-talks-tech-cju17">Commission Junction Blog I https://blog.rakutenmarketing.com/en-uk/news/technology-partner-increasingly-on-innovationand-the-value-of-dynamic-cross-selling/">Rakuten Blog I https://www.tradedoubler.com/en/blog/introducing-increasingly-market-leader-dynamic-crossselling/">Tradedoubler Blog
Role:Full-Stack developer
Must have: Strong JavaScript Fundamentals
Qualifications:
2+ years of hands-on experience in writing secure, efficient, high-quality code and have a good understanding of JS.
Frontend:
- Develop frontend components on ReactJS with Redux as state management library
- Should have good knowledge of tailwind CSS
- Must have expertise in JavaScript, ES6, React-Redux, HTML/CSS
- Familiarity with build tools such as Webpack, Babel
- Experience with testing tools such as Jest
- Experience in web security and performance on mobile and desktop
- Familiarity with Git.
- Should be able to make mobile responsive designs
- Knowledge on PWA would be an added advantage
Backend:
- Develop backend APIs on Express.js and NodeJS
- Should be good with SQL database and perform DDL,DRL,DQL,DCL on database ,preferably PostgresDb.
- Should have familarity with ORM such as sequilize.
- Knowledge on server-less architecture is good
- Experience with monitoring tools web performance and caching techniques
- Experience working in agile methodology projects
- Should have knowledge of design patterns, design practices
- Should have the ability to design and write reusable code
- Ready to work in a challenging and fast-paced environment
- Experience in building Cloud Native applications
- Experience in test-driven development
What the candidate will do:
* Fast learner: We are looking for software engineers who thrive on learning new technologies and don't believe in one-size-fits- all solutions.
* A great teammate: Believe that you can achieve more on a team - that the whole is greater than the sum of its parts. You rely on other candidates feedback for continuous improvement.
Hello,
Greetings for the day !!!
Tridat Technologies is hiring "Java Developer" for one of the client based out @ Mumbai !!!
Experience: 3+yrs
Role: Java Developer
Desired Candidate Profile:
- Engineering / MCA / Graduate
- Good communication skill.
- Immediate joining preferable, Max 15 days
Role Requirements –
- 3+ years of experience developing software as an engineer.
- Experience with developing, debugging, and shipping software products on large code bases that span platforms and tools
- Significant experience building and operating critical high-scale systems.
- Good software engineering methodology: meaningful and deep-rooted opinions about testing and code quality, ability to make sound quality/speed trade-offs.
- Good technical skills in Java, Spring MVC ,Spring Boot, Hibernate, JDBC, JSP, Bootstrap, Relational Database, JMS, Active MQ
- Lead from the front when the situation calls for it.
Skills:
- Significant experience building and operating critical high-scale systems.
- Architecture: Knowledge of data structures and an eye for architecture. Can discuss the tradeoff between architectural choices, both on a theoretical level and on an applied level.
- Strong coding/debugging abilities: Should have advanced knowledge of Java , Spring MVC ,Spring Boot, Hibernate, JDBC, JSP, Bootstrap, Relational Database, JMS, Active MQ
- Fast learner: Thrive on learning new technologies. Should be able to adapt easily to meet the needs of our massive growth and rapidly evolving business environment.
- Understands requirements beyond the written word: Whether working on an API used by other developers, an internal tool consumed by our operation teams, or a feature used by millions of customers, attention to details is important.
Employment Mode: COntract to hire
Location: Mumbai (Pan India candidates will do)
Joining Period: Immediate to 15 days
Profile: PHP Developer
No of Positions: 6
Experience; Fresher to 3 Years
Skills: For Freshers : Php, Mysql, Jquery, Oops concepts shoul be clear
For Experienced: PHP, Laravel, C.I any Framework required
Salary: Best in Industry
Note: Internship with stipend will be provided for freshers
Working Days ; 5
Working Hours: 9 am to 6 Pm Flexible
Job Location ; Mohali Phase 8A, 8B
Work From Office