Responsibilities
- Interact with customers to provide and process information in response to inquiries about our products such as SMS / Cloud telephony and Voice through calls and email.
- Interact with customers regarding their concerns/requests about products and services over calls and email.
- Manage the tickets over the ticketing tool.
- Handle the calls received from clients.
- Process requirements, modifications, and escalate complaints across a number of communication channels.
Skill sets
- Excellent communication and presentation skills.
- Strong customer handling skills over calls and active listening.
- Ability to multitask, prioritize and manage time effectively.
- Ability to stay calm when customers are stressed or upset.
- Ready to work in a 24X7 environment.
- Good computer skills.
- Proficient in Microsoft Office Applications.
Education Required
- Graduate in Technical field (B.Tech, M.Tech, BCA, MCA, B. Sc , Diploma)
Similar jobs
We are a boutique IT services & solutions firm headquartered in the Bay Area with offices in India. Our offering includes custom-configured hybrid cloud solutions backed by our managed services. We combine best in class DevOps and IT infrastructure management practices, to manage our clients Hybrid Cloud Environments.
In addition, we build and deploy our private cloud solutions using Open stack to provide our clients with a secure, cost effective and scale able Hybrid Cloud solution. We work with start-ups as well as enterprise clients.
This is an exciting opportunity for an experienced Cloud Engineer to work on exciting projects and have an opportunity to expand their knowledge working on adjacent technologies as well.
Must have skills
• Provisioning skills on IaaS cloud computing for platforms such as AWS, Azure, GCP.
• Strong working experience in AWS space with various AWS services and implementations (i.e. VPCs, SES, EC2, S3, Route 53, Cloud Front, etc.)
• Ability to design solutions based on client requirements.
• Some experience with various network LAN/WAN appliances like (Cisco routers and ASA systems, Barracuda, Meraki, SilverPeak, Palo Alto, Fortinet, etc.)
• Understanding of networked storage like (NFS / SMB / iSCSI / Storage GW / Windows Offline)
• Linux / Windows server installation, maintenance, monitoring, data backup and recovery, security, and administration.
• Good knowledge of TCP/IP protocol & internet technologies.
• Passion for innovation and problem solving, in a start-up environment.
• Good communication skills.
Good to have
• Remote Monitoring & Management.
• Familiarity with Kubernetes and Containers.
• Exposure to DevOps automation scripts & experience with tools like Git, bash scripting, PowerShell, AWS Cloud Formation, Ansible, Chef or Puppet will be a plus.
• Architect / Practitioner certification from OEM with hands-on capabilities.
What you will be working on
• Trouble shoot and handle L2/ L3 tickets.
• Design and architect Enterprise Cloud systems and services.
• Design, Build and Maintain environments primarily in AWS using EC2, S3/Storage, CloudFront, VPC, ELB, Auto Scaling, Direct Connect, Route53, Firewall, etc.
• Build and deploy in GCP/ Azure as needed.
• Architect cloud solutions keeping performance, cost and BCP considerations in mind.
• Plan cloud migration projects as needed.
• Collaborate & work as part of a cohesive team.
• Help build our private cloud offering on Open stack.
Propques.com, a leading coworking consultancy based in banglore, is seeking a talented and motivated WordPress Developer to join our dynamic team in Lucknow. As a WordPress Developer, you will play a crucial role in enhancing our website's functionality, design, and user experience, ensuring its optimal performance and responsiveness.
Responsibilities:
- Collaborate with the design and content teams to implement and maintain visually appealing and user-friendly WordPress websites for Propques.com.
- Customize and develop WordPress themes and plugins to meet specific project requirements.
- Create and optimize website features, including responsive layouts, interactive elements, and integration of multimedia content.
- Troubleshoot and resolve any front-end and back-end issues, ensuring the website's smooth operation and performance.
- Stay up-to-date with the latest web development trends, WordPress updates, and industry best practices to recommend improvements and implement innovative solutions.
- Perform regular website maintenance, updates, and security checks to ensure data integrity and protection.
- Assist in the migration of existing websites to WordPress platform, ensuring a seamless transition.
Qualifications:
- Proven experience as a WordPress Developer with a strong portfolio of WordPress projects.
- Proficiency in HTML, CSS, JavaScript, PHP, and other relevant web development languages and frameworks.
- Experience with custom theme and plugin development for WordPress.
- Familiarity with responsive design principles and mobile optimization.
- Ability to troubleshoot and debug technical issues efficiently.
- Strong understanding of SEO best practices and website performance optimization.
- Excellent communication skills and ability to collaborate effectively with cross-functional teams.
- Self-motivated and able to work independently while meeting deadlines.
- Prior experience in the coworking or real estate industry is a plus
Creatively strong, with good design sense. Minimum of 1-3 years experience.
Good knowledge and communication skills
Require knowledge in
After Effects
Premier Pro
Photoshop
Illustrator
3D Modeling (Maya)
Responsibilities for Graphic Designer
Create and design various materials for print and digital collateral
Ensure projects are completed with high quality and on schedule
Establish creative direction for the company as well as brand guidelines
Prioritize and manage multiple projects within design specifications and budget restrictions
Perform retouching and manipulation of images
Work with a wide range of media and use graphic designing software
Location Jaipur
Salary: Based on the interview
Expected hike on the current CTC
Job Types: Full-time, Permanent
Overview
Condé Nast is looking for a Senior Campaign Analyst who will be responsible to cover
entire lifecycle of a campaign ranging from predicting affinity, optimization, influencer
impact, enhancing reach, frequency, etc.,
Primary Responsibilities
● Use CitizenNet software and social platforms to plan and implement strategies
and audience targeting for clients
● Build campaigns on Facebook, Instagram, Twitter and Snapchat design to
achieve client goals
● Day-to-day campaign management and performance monitoring with high
attention to detail
● Need to optimize campaigns towards client goals and objectives.
● Creation of reporting dashboards, reports and insights development.
● Assume ownership on high priority campaign planning, execution, and
analysis projects
● Contribute to the growth and success of your team and client base through
ideation and brainstorming.
Responsibilities:
● Minimum 1 yrs of experience in managing Facebook or any other social media
likeTwitter, LinkedIn, Snapchat campaigns with monthly budgets exceeding $10K
per month with an overall of 2+ yrs experience in Digital advertising/marketing.
● Must be certified either in any of the social media Platforms.
● Previous work experience of social media platforms for marketing
and/or advertising
● Ability to use spreadsheets, powerpoint to analyse data and spot trends
● Must be highly skilled in time management to facilitate involvement in
multiple campaigns and projects.
● Strong problem-solving, logical reasoning and critical-thinking skill
● Strong verbal, written communication skills and strong interpersonal
skills.
CONDÉ NAST GLOBAL
Condé Nast is a global media house with over a century of distinguished publishing
history. With a portfolio of iconic brands like Vogue, GQ, Vanity Fair, The New Yorker
and Bon Appétit, we at Condé Nast aim to tell powerful, compelling stories of
communities, culture and the contemporary world. Our operations are headquartered
in New York and London, with colleagues and collaborators in 32 markets across the
world, including France, Germany, India, China, Japan, Spain, Italy, Russia, Mexico,
and Latin America.
Condé Nast has been raising the industry standards and setting records for excellence
in the publishing space. Today, our brands reach over 1 billion people in print, online,
video, and social media.
CONDÉ NAST INDIA (DATA)
Over the years, Condé Nast successfully expanded and diversified into digital, TV,
and social platforms - in other words, a staggering amount of user data. Condé Nast
made the right move to invest heavily in understanding this data and formed a
whole new Data team entirely dedicated to data processing, engineering, analytics,
and visualization. This team helps drive engagement, fuel process innovation,
further content enrichment, and increase market revenue. The Data team aimed to
create a company culture where data was the common language and facilitate an
environment where insights shared in real-time could improve performance.
The Global Data team operates out of Los Angeles, New York, Chennai, and London.
The team at Condé Nast Chennai works extensively with data to amplify its brands'
digital capabilities and boost online revenue. We are broadly divided into four groups,
Data Intelligence, Data Engineering, Data Science, and Operations (including Product
and Marketing Ops, Client Services) along with Data Strategy and monetization. The
teams built capabilities and products to create data-driven solutions for better
audience engagement.
What we look forward to:
We want to welcome bright, new minds into our midst and work together to create
diverse forms of self-expression. At Condé Nast, we encourage the imaginative and
celebrate the extraordinary. We are a media company for the future, with a
remarkable past. We are Condé Nast, and It Starts Here.
Almost a decade old, it is a venture committed to bring together a varied range of traditional crafts and techniques of dyeing, weaving, printing and hand embroidery. The founders have dedicated their life to promote Indian Block Prints and provide employment and Hand-Embroidery training to women so that numerous underprivileged women can be empowered.
What you will do:
- Creating cost effective, scalable, agile processes that can cater to increased production across multiple business units
- Collaborating closely with the Designers, the Business Analyst(s) and the Merchandiser(s) for the same
- Ensuring that both the raw material and finished goods meet the quality benchmarks of the company (quality benchmarks and documentation will also be your accountability)
- Bringing in more robust quality measures to the entire production process - from procurement to finishing
- Ensuring complete and timely handoffs amongst teams to ensure the manufacturing is as per plan
- Motivating and upskilling the teams and ensuring smooth communication and collaboration at all times
- Ensuring that the suppliers are able to fulfill the fabric and raw material requirements on time and that there are no delays on their front because of capacity issues
- Ensuring that the internal infrastructure/ production capacities and capabilities and external capacities (supplier networks and their infrastructure) are ready to handle the forecasted production requirements (which is planned 365 days in advance)
- Constantly partnering with suppliers, local authorities and internal teams such as Technology, Finance, HR, Legal etc
- Ensuring that the processes and their interface with technology stays updated with changing times
- Submitting pricing proposals and production cost estimates
- Ensuring cost optimization and ensuring strong fiscal controls are in place across the production process
- Partnering closely with the leadership team and Finance to ensure that the production planned and executed is as per the business targets
- Driving a strong execution culture within the team so as to ensure that delivery is as per the production planned / launch plan
- Working closely with the legal team to ensure that all requisite paperwork/documentation safeguarding the company with new/old - vendors/suppliers/ fabricators against delays, quality defects etc are in place beforehand and retrospectively
Desired Candidate Profile
What you need to have:- MBA/ Masters in Supply Chain/ Planning/Production/ Operations
- Prior experience as an Operations lead for a manufacturing concern preferably in an ecommerce set up
- Experience in handling transitions (location as well as team transitions ) and setting up teams from scratch
- 12+ years of relevant experience (preferable)
- Role/Level: AR Analyst- Process Analyst (PA)/ Sr Process Analyst(SPA)
- Notice period: Immediate joiners preferred (do not submit profiles who’s salary expectation if above 4.6 LPA fixed)
- Experience: 1+ years(for PA)/2+ years (for SPA)
- Location- Bangalore, Bannerghatta Road, Arekere gate & Chennai
- Must have:
Accounts receivable, AR calling, Denial management.
Process: Voice.
What you will do:
- Taking care of new hire joining formalities
- Adhering to SOPs for hiring/ interview coordination with respective stakeholders
- Scheduling interviews, keeping in touch with candidates, recruitment agencies and hiring managers
- Maintaining database and personnel file updation
- Managing employee records file
- MIS Reporting
- Maintaining all employment records for hiring, onboarding, termination, leaves etc.
- Conferring with the management to develop or implement employee policies and procedures and updating all the paperwork
- Taking complete ownership of the background checks and the HRIS system
- Handling the onboarding activities and documentation
- Verifying attendance, hours worked, leaves as per the records and maintaining monthly attendance
- Managing of the employee exit formalities
- Managing of all the consultant contract, employee sourced and the related payments
- Tracking and updating the employee probation, confirmation, PIPetc
- Taking care of the statutory compliances
- Tracking all the reimbursements and other payments of the employees
- Working closely with cross functional team such as payroll, finance and talent acquisition to accomplish the desired tasks
- Grievance and queries handling in terms of payroll, HRIS, benefits etc.
- Employee engagement
- Managing the HR Compliances as a whole
Desired Candidate Profile
What you need to have:- Good experience in all generalist functions and HR coordination
- Excellent communication skills
- Good interpersonal and organizational skills
- Design intuitive, human-centric flows, and experiences on the web, iOS, and Android
- Own a wide variety of projects that vary from big picture concepts to granular feature details
- Identify and produce design artifacts that make the team more effective (journey map, user flow, wireframes, etc.)
- Analyze the success of your solutions and iterate
- Create our design system from scratch yourself and help onboard future designers as we scale
- Present work and use design to build alignment and influence product direction
- Research and understand users, plan and conduct usability tests, and leverage data to make confident design decisions
- Influence our product roadmap by advocating for the user and educating the team on key design concerns
- Contribute to high-level strategic decisions with the engineering team and leadership
Skills & Requirements
- If you don't think you meet all of the criteria below but still are interested in the job, please apply. Nobody checks every box, and we're looking for someone excited to join the team.
- 1-8 years of experience delivering extraordinary design as a UX designer, information architect, interaction designer, or similar. Experience designing in the fintech industry is a big bonus.
- Portfolio with a history of impactful projects that showcase your design process
- Strong UX, interaction, and visual design skills
- A human-centric approach to designing products
- A bias for action and a tenacious focus on how your work impacts users and the business
- Strong cross-functional collaboration and communication skills
- Fluency in commonly used design software (FIGMA!) and related tools
Good to have
- Experience leading / mentoring other designers
- Experience with helping set product strategy through methods like design sprints, quarterly or yearly planning, and team brainstorms
- Experience setting a vision for a product experience.
- Prototyping skills (using Invision, HTML, CSS, Framer, Principle, etc.)
- Ability to write and edit HTML, CSS, and Javascript
- Conceptual understanding of popular front-end frameworks like Angular and React
Due to a promotion in our team, we are hiring another business development manager to take over a mix of existing accounts and new sales territory. To excel in this role you should be an active listener, have a compelling sales personality, and a hunger to chase and close new business from cold calls and inbound warm leads.
Business Development Manager Responsibilities:
- Contacting potential clients to establish rapport and arrange meetings.
- Planning and overseeing new marketing initiatives.
- Researching organizations and individuals to find new opportunities.
- Increasing the value of current customers while attracting new ones.
- Finding and developing new markets and improving sales.
- Attending conferences, meetings, and industry events.
- Developing quotes and proposals for clients.
- Developing goals for the development team and business growth and ensuring they are met.
- Training personnel and helping team members develop their skills.
Business Development Manager Requirements:
- Bachelor’s degree in business, marketing or related field.
- Experience in sales, marketing or related field.
- Strong communication skills and IT fluency.
- Ability to manage complex projects and multi-task.
- Excellent organizational skills.
- Ability to flourish with minimal guidance, be proactive, and handle uncertainty.
- Proficient in Word, Excel, Outlook, and PowerPoint.
- Comfortable using a computer for various tasks.
● Prepare Job Descriptions
● Work on all open positions
● Learn Sourcing through Naukri
● Evaluate CVs for the role
● Conduct the telephonic interviews
● Conduct Candidate Assessments
● Coordinate Hiring Process for shortlisted candidates
● Coordinate the Offer to Joining process
● Arrange Campus Placement Drives
● Understand Staffing & Placement Agencies Onboarding