
Responsibilities
- Interact with customers to provide and process information in response to inquiries about our products such as SMS / Cloud telephony and Voice through calls and email.
- Interact with customers regarding their concerns/requests about products and services over calls and email.
- Manage the tickets over the ticketing tool.
- Handle the calls received from clients.
- Process requirements, modifications, and escalate complaints across a number of communication channels.
Skill sets
- Excellent communication and presentation skills.
- Strong customer handling skills over calls and active listening.
- Ability to multitask, prioritize and manage time effectively.
- Ability to stay calm when customers are stressed or upset.
- Ready to work in a 24X7 environment.
- Good computer skills.
- Proficient in Microsoft Office Applications.
Education Required
- Graduate in Technical field (B.Tech, M.Tech, BCA, MCA, B. Sc , Diploma)

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Key responsibilities:
1. Record, classify, and summarize financial transactions accurately.
2. Handle daily processing of invoices, receipts, payments, and other financial documents.
3. Maintain and update accurate financial records in accounting software (e.g., Tally, QuickBooks, SAP).
4. Oversee the entire sales process, including the creation and processing of Sales Orders, Invoices, and Delivery Notes.
5. Efficiently manage accounts payable and receivable.
6. Provide timely and accurate Debtors and Creditors Ageing reports.
7. Perform monthly bank statement and general ledger account reconciliations.
8. Assist in the preparation of monthly, quarterly, and annual financial reports and statutory reports.
9. Ensure the proper management of statutory accounts.
10. Manage inventory accurately and ensure proper documentation related to inventory movements.
11. Assist senior management with tax-related matters and filings.
12. Maintain and update the Labor Register, Sales Register, and Purchase Register.
13. Provide support in ensuring accurate documentation and communication between departments.

PortOne is re−imagining payments in Korea and other international markets. We are a Series B funded startup backed by prominent VC firms Softbank and Hanwa Capital
PortOne provides a unified API for merchants to integrate with and manage all of the payment options available in Korea and SEA Markets - Thailand, Singapore, Indonesia etc. It's currently used by 2000+ companies and processing multi-billion dollars in annualized volume. We are building a team to take this product to international markets, and looking for engineers with a passion for fintech and digital payments.
Culture and Values at PortOne
- You will be joining a team that stands for Making a difference.
- You will be joining a culture that identifies more with Sports Teams rather than a 9 to 5 workplace.
- This will be remote role that allows you flexibility to save time on commute
- Your will have peers who are/have
- Highly Self Driven with A sense of purpose
- High Energy Levels - Building stuff is your sport
- Ownership - Solve customer problems end to end - Customer is your Boss
- Hunger to learn - Highly motivated to keep developing new tech skill sets
Who you are ?
- You are an athlete and building apps is your sport.
- Your passion drives you to learn and build stuff and not because your manager tells you to.
- Your work ethic is that of an athlete preparing for your next marathon. Your sport drives you and you like being in the zone.
- You are NOT a clockwatcher renting out your time, and do NOT have an attitude of "I will do only what is asked for"
Skills and Experience
- Preferably have 1 to 2 Years of experience shipping high quality products.
- Experience working at payment gateways or aggregators or payment related APIs will be strongly preferred.
- Uphold best practices in engineering, security, and design
- Enjoy being a generalist working on both the frontend, backend, and anything it takes to solve problems and delight users both internally and externally
- Take pride in working on projects to successful completion involving a wide variety of technologies and systems
What will you do ?
- Contribute to our payments stack to expand the payment coverage across multiple markets in Asia
- Build new features for internal and external users.
- Uphold our high engineering standards and bring consistency to the many codebases and processes you will encounter
- Collaborate with stakeholders across the organization such as experts in - product, design, infrastructure, and operations.
Here are some examples of our work
- Building intuitive, easy-to-use APIs for payment process.
- Integrating with local payment gateways in international markets.
- Building dashboard to manage gateways and transactions.
- Building analytics platform to provide insights.
Job Description:
We are seeking a talented and experienced Backend Developer with a strong proficiency in Node.js and expertise in database management. As a Backend Developer, you will play a crucial role in the development and maintenance of our software systems, ensuring their high performance and responsiveness.
Responsibilities:
· Design, develop, and maintain backend services using Node.js.
· Collaborate with cross-functional teams to define software requirements and specifications.
· Optimize and scale applications for maximum speed and scalability.
· Implement security and data protection measures.
· Troubleshoot and resolve issues in a timely manner.
· Collaborate with front-end developers to integrate user-facing elements with server-side logic.
· Stay up-to-date with emerging technologies and best practices in backend development.
Requirements:
· Bachelor's degree in Computer Science, Engineering, or a related field (or equivalent work experience).
· Minimum of 2 years of professional experience in Node.js development.
· Proficiency with databases, preferably MongoDB or DynamoDB.
· Strong understanding of RESTful API design and development.
· Experience with version control systems, such as Git.
· Familiarity with cloud platforms in AWS is a plus.
· Excellent problem-solving and debugging skills.
· Strong communication and teamwork skills.
· Ability to work independently and manage multiple tasks efficiently.
· Proven track record of delivering high-quality code on schedule.
As a senior engineer you will be working independently in designing and implementing new visuals and also helping improve code quality. A lot of emphasis is on usability; so any specific experience is ux is a big plus. Any experience with backend implementation is also a plus
You will work with a mix of front end technologies, primarily JavaScript, D3, HTML 5, SVG, CSS (and related tech like SaSS/LESS). You'd also work with Git, WebPack. You don't already need to know all of these technologies.The key requirement is a keen interest in UI/UX work, solid front-end programming skills (thorough understanding of JavaScript, CSS and browser rendering workflow) and critical thinking.
Remote working is allowed

In this role, you will:
As part of a team focused on the preserving the customer experience across the organization, this Analytic Consultant will be responsible for:
- Understand business objectives and provide credible challenge to analysis requirements.
- Verify sound analysis practices and data decisions were leveraged throughout planning and data sourcing phases.
- Conduct in-depth research within complex data environments to identify data integrity issues and propose solutions to improve analysis accuracy.
- Applying critical evaluation to challenge assumptions, formulate a defendable hypothesis, and ensuring high quality analysis results.
- Ensure adherence to data management/ data governance regulations and policies.
- Performing and testing highly complex data analytics for customer remediation.
- Designing analysis projects flow and documentation that is structured for consistency, easy to understand, and to be offered to multiple levels of reviewers, partners, and regulatory agents demonstrating research and analysis completed.
- Investigate and ensure data integrity from multiple sources.
- Ensure data recommended and used is the best “source of truth”.
- Applies knowledge of business, customers, and products to synthesize data to 'form a story' and align information to contrast/compare to industry perspective. Data involved typically very large, structured or unstructured, and from multiple sources.
- Must have a strong attention to detail and be able to meet high quality standards consistently.
- Other duties as assigned by manager.
- Willing to assist on high priority work outside of regular business hours or weekend as needed.
Essential Qualifications:
- Around 5+ years in similar analytics roles
- Bachelors, M.A./M.Sc. College Degree or Higher in applied mathematics, statistics, engineering, physics, accounting, finance, economics, econometrics, computer sciences, or business/social and behavioral sciences with a quantitative emphasis.
- Preferred programming knowledge SQL/SAS
- Knowledge of PVSI, Non-Lending, Student Loans, Small Business and Personal Lines and Loans is a plus.
- Strong experience with data integration, database structures and data warehouses.
- Persuasive written and verbal communication skills.
Desired Qualifications:
- Certifications in Data Science, or BI Reporting tools.
- Ability to prioritize work, meet deadlines, achieve goals and work under pressure in a dynamic and complex environment – Soft Skills.
- Detail oriented, results driven, and has the ability to navigate in a quickly changing and high demand environment while balancing multiple priorities.
- Ability to research and report on a variety of issues using problem solving skills.
- Ability to act with integrity and a high level of professionalism with all levels of team members and management.
- Ability to make timely and independent judgment decisions while working in a fast-paced and results-driven environment.
- Ability to learn the business aspects quickly, multitask and prioritize between projects.
- Exhibits appropriate sense of urgency in managing responsibilities.
- Ability to accurately process high volumes of work within established deadlines.
- Available to flex schedule periodically based on business need.
- Demonstrate strong negotiation, communication & presentation skills.
- Demonstrates a high degree of reliability, integrity and trustworthiness.
- Takes ownership of assignments and helps drive assignments of the team.
- Dedicated, enthusiastic, driven and performance-oriented; possesses a strong work ethic and good team player.
- Be proactive and get engaged in organizational initiatives.
You will play a crucial role in INCREFF’s growth journey by making our products more scalable
and by designing and developing APIs to interact with the world's best E-commerce portals.
Responsibilities:
● Responsible for developing custom integrations with big fashion and lifestyle brands
● Responsible for interacting with customers’ technical teams and will be designing
customer-specific solutions
● Responsible for solving critical technical issues which would hamper customers
operations
● Responsible for regular engagement with Customers technical team
● Responsible for designing and developing new product features
● Gaining a deep understanding of the e-commerce and fashion industry by solving very
complex problems through cutting-edge applications.
● Responsible for creating public API documentation
Requirements/Qualifications:
● 1-3 years experience in Java programming
● 1+ year of experience in Spring, Hibernate, SQL, REST
● Excellent programming and problem-solving skills
● Excellent written and verbal communication
● Process-oriented and well organized
● E-Commerce domain is a plus
● Engineering degree in Computer Science, IT, ECE
Company Summary/Why Work for Us
Click here to know more about INCREFF

● Developing new user-facing features using Angular Js
● Building reusable components and front-end libraries for future use
● Identify user and system requirements for new websites and applications
● Run functionality testing’s and debug code
● Collaborate with mobile developers to build mobile-responsive websites
● Translating designs and wireframes into high-quality code
● Optimizing components for maximum performance across a vast array of web-capable
devices and browsers
Technical Requirements:
● Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object
model
● Solid knowledge of HTML5, CSS, JavaScript and AngularJS 1.5 above and it’s core
principles.
● Experience with RESTful APIs
● Knowledge of modern authorization mechanisms, such as JSON Web Token
● Extension understanding and experience as a Web Developer or Front-end Developer
● Have prior experience working on at-least 3+ real time projects
● Expertise in programming language JavaScript.
● Experience with mock-ups and UI prototyping tools
● Experience with Firebase
● Understanding and working knowledge of security practices
● Candidate with interest to work in a product based environment, fast thinking, zeal to
explore new technologies is mandatory.
● Have worked with product based companies will be added advantage

What you must know
- Minimum product development experience of 1+ years with expertise in designing and implementing high-performance mobile applications
- Well-versed in Java, Kotlin, JavaScript, XML, and JSON.
- Thorough knowledge of Android APIs and platform capabilities
- Working knowledge of the mobile landscape, architectures, trends, and emerging technologies.
- Have published one or more apps in the Play Store
- Complete knowledge of app testing & releasing
- Familiarity with popular android libraries/methods like OkHTTP, Retrofit
- Experience in builidng educational apps.
- Experience with MathJax, KaTex
- Working experience with ReactNative
What to expect from us
- We won't see your college or degree. If you know your job, you will be paid well
- Good learning curve
- No boring meetings, PPTs. Straight to the point work.



