
Responsibilities
- Interact with customers to provide and process information in response to inquiries about our products such as SMS / Cloud telephony and Voice through calls and email.
- Interact with customers regarding their concerns/requests about products and services over calls and email.
- Manage the tickets over the ticketing tool.
- Handle the calls received from clients.
- Process requirements, modifications, and escalate complaints across a number of communication channels.
Skill sets
- Excellent communication and presentation skills.
- Strong customer handling skills over calls and active listening.
- Ability to multitask, prioritize and manage time effectively.
- Ability to stay calm when customers are stressed or upset.
- Ready to work in a 24X7 environment.
- Good computer skills.
- Proficient in Microsoft Office Applications.
Education Required
- Graduate in Technical field (B.Tech, M.Tech, BCA, MCA, B. Sc , Diploma)

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Hello,
Greetings for the day !!!
We are hiring "Technical Support L2 - Windows Server" for one of the international MNC specialized into Hardware & Networking based @ Mumbai/Pune !!!
Position: Technical Support L2 - Windows Server
Must Have Skills
Experience Level: 3+ Years
External Description
External Skills And Expertise
Duties & Responsibilities:
- Document partner interaction, troubleshooting, and results in a clear and concise manner
- Track the status of deployment for each partner site or location for easy communication with partners
- Engages partners in the deployment of Company Automate & Command agents
- Engages partners in the removal of pre-existing RMM agents where necessary
- Independently provide and implement solutions based on partner and end-user needs
- Analyze, test, and modify deployment methods based upon partners unique environmental requirements
- Interact with partners and end-users to provide support via phone & ticketing system
- Troubleshoots and develops technical solutions related to software deployment and installation errors
- Creates workaround procedures when standard procedures have failed and ensure issues are resolved in a timely fashion
- Relies on experience and judgment to plan and accomplish goals
- Meet posted metrics for performance
- Assist in the development, approval, training, and communication of new products/product changes and their associated customer, operational, system, & process impacts to the various internal organizations
Employment Mode: Permanent Opportunity
Work Mode: Work from office
Shift: 24*7 Rotational Shift
Location:
Mumbai - Andheri
Pune - Hinjewadi Phase 2


About The Opportunity:
At Tact.ai, we build products that transform how users work by removing friction in their day-to-day lives. Instrumental in this goal of making software more human-friendly are Tact.ai Engineers. Do you relish the challenge of balancing user experience, technical details, optimization, security, and omnichannel and cross-platform extensibility? Are you obsessive about making the end-user experience better? Join the iOS team at Tact.ai.
What You’ll Be Doing:
We are looking for an experienced iOS Engineer to make an immediate impact on our product team. We are a well-funded start-up with a world-class product and team and a growing customer base. Some of your main responsibilities include:
· Partner with product management, program
management, QA, and other stakeholders to define requirements, scope projects, and ship products in rapid, iterative cycles
· Design, implement and maintain highly complex systems and subsystems.
· Deliver high-quality products in a fast-paced environment with shifting priorities.
· Troubleshoot, debug and optimize existing applications.
· Continuously improve the development system and processes
What You Should Have :
· Excellent knowledge of data structures and algorithms
· You have 5 - 9 years of relevant iOS experience and are proficient in Swift and Objective C
· You have working knowledge of UIKit, Core Data, Auto
layout and GCD
· You are thorough with CS fundamentals like Data Structures & Algorithms, relational databases, multithreading, and concurrency
· You have a solid understanding of the full life-cycle of mobile app development, testing, and deployment to the app store, with at least 1 app published on the app store
· You are an efficient multi-tasker, able to
smoothly transition between features, bugs, projects, and languages, without breaking a sweat
· You are an advocate of clean code and an expert in writing maintainable and reusable design components
· You enjoy working with a small, fast-paced,
self-driven team and relish the challenge of going above and beyond the call of duty.
Bonus Points:
· Sqlite or other relational databases
· Salesforce
· Git
· Start-up experience
About Us:
Tact.ai is on a mission to help life science organizations nurture meaningful customer engagement through our human-friendly software. Our AI-powered engagement platform empowers field teams to work with their customers in new ways to drive better outcomes. Tact.ai is headquartered in Silicon Valley and is backed by some of the world’s leading firms in venture capital, technology, and healthcare and life sciences, including Microsoft’s venture fund M12, Salesforce Ventures, Novartis, Lilly, and McKesson Ventures.
Explore more:
Website: https://tact.ai | LinkedIn: https://www.linkedin.com/company/tact.ai/
Quick response:
Email your resume to careers-india(at)tact.ai

You need to write scalable Golang code for developing and implementing robust applications. You would indulge your dedication and passion to build server-side logic ensuring low-latency and high-end performance. You should have sound knowledge of Kubernetes, Docker, Microservices.
YOUR ‘OKR’ SUMMARY
OKR means Objective and Key Results.
As a Senior Development Engineer at Coredge, you will help develop our next-generation cloud native core
solution along with the product and the open-source community to build the Coredge.io vision
What you will do?
- System engineering and implementation in Golang.
- Working on performance issues using creative experiments and internally developed product features.
- Research, propose, and integrate relevant open-source projects based on product objectives.
- Write organized, efficient, and well-documented Python/Golang code as an example for junior engineers.
- Participation in all levels of product definition, design, implementation, testing, and deployment.
- Must include the ability to discuss abstract system architectures from ideas through implementation and
creatively apply domain experience to solve technical challenges.
- Mentoring software engineers, fostering an environment of trust and accountability.
What you will need?
A strong sense of ownership, urgency, and drive. As an integral part of the development team, you will need the
following skills to succeed.
- Strong Golang skills to develop a framework(s).
- Hands-on to design & develop re-usable framework components.
- Hands-on experience in developing the framework, designing re-usable framework components.
- Experience in engineering practices such as code refactoring, design patterns, design-driven development, Continuous Integration, building highly scalable applications, application security, and functional programming.
Additional Skills:
- Knowledge of Cloud-native would be an advantage.
- Understanding of Kubernetes from the Architecture side and also understanding the Standard API.
- Code contributed to CNCF or a similar community will be a plus.
- Performance benchmarking of K8’s or any cloud will be added advantage
Additional Advantage:
- Deep understanding of technology and passion about what you do.
- Background in designing high performant scalable software systems with a strong focus to optimize hardware cost.
- Solid collaborative and interpersonal skills, specifically a proven ability to effectively guide and influence within a dynamic environment.
- Strong commitment to get the most performance out of a system being worked on.
- Prior development of a large software project using service-oriented architecture operating with real time constraint.
What's In It for You?
- You will get a chance to work on cloud-native and hyper-scale products
- You will be working with industry leaders in cloud.
- You can expect a steep learning curve.
- You will get the experience of solving real time problems, eventually you become a problem solver.
Benefits & Perks:
- Competitive Salary
- Health Insurance
- Open Learning - 100% Reimbursement for online technical courses.
- Fast Growth - opportunities to grow quickly and surely
- Creative Freedom + Flat hierarchy
- Sponsorship to all those employees who represent company in events and meet ups.
- Flexible working hours
- 5 days week
- Hybrid Working model (Office and WFH)
Our Hiring Process:
Candidates for this position can expect the hiring process as follows (subject to successful clearing of every round)
- Initial Resume screening call with our Recruiting team
- Next, candidates will be invited to solve coding exercises.
- Next, candidates will be invited for first technical interview
- Next, candidates will be invited for final technical interview
- Finally, candidates will be invited for Culture Plus interview with HR
- Candidates may be asked to interview with the Leadership team
- Successful candidates will subsequently be made an offer via email
As always, the interviews and screening call will be conducted via a mix of telephonic and video call.
So, if you are looking at an opportunity to really make a difference- make it with us…
Coredge.io provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable central, state or local laws.


and low-latency, required for mission-critical systems
● Delivering high availability and performance
● Contributing to all phases of the development lifecycle
● Writing well-designed, efficient, and testable code
● Conducting software analysis, programming, testing, and debugging
● Ensuring designs comply with specifications
● Preparing and producing releases of software components

Mobile App
Postgres
Postgresesql
web application
-we will must provide a good salary hike to the experience and relevant candidate.
- Ensuring efficient, accurate and timely processing of employees’ payroll.
- Being responsible for accounting reconciliation and analysis regarding payroll.
- Compiling summaries of earnings, deductions, leaves, taxes etc. and reporting the same to the management.
- Maintaining payroll operations by following relevant policies and procedures.
- Collecting, calculating, updating and maintaining payroll-related data and reporting the same to the management in regular intervals.
- Ensuring that the payroll-related documents are correct and accurate.
- Ensuring compliance of rules, laws & regulations while processing payroll and also while managing all the payroll related activities.
- Answering employee queries regarding payroll and also handling escalations or issues, if any.
- Handling and resolving discrepancies related to payroll, if any.
- Participating in payroll audits.
What you need to have:
- Must be either a Finance graduate / ICWA / MBA Finance / CA Inter.
- 5-7 years of relevant work experience in payroll function.
- Handled in and out payroll inputs, variance analysis and also understands drivers to payroll cost.
- Excellent communication skills and also with an excellent analytical mind.


Responsibilities
• Build pixel-perfect, buttery smooth UIs across both mobile platforms.
• Leverage native APIs for deep integrations with both platforms.
• Diagnose and fix bugs and performance bottlenecks for performance that feels native.
• Reach out to the open source community to encourage and help implement mission-critical software fixes—React Native moves fast and often breaks things.
• Maintain code and write automated tests to ensure the product is of the highest quality.
• Transition existing React web apps to React Native.
Skills
• Firm grasp of the JavaScript language and its nuances, including ES6+ syntax
• Ability to write well-documented, clean JavaScript code
• Rock solid at working with third-party dependencies and debugging dependency conflicts
• Familiarity with native build tools, like XCode, Gradle/Android Studio, IntelliJ
• Understanding of REST APIs, the document request model, and offline storage
- Coordinate with global hiring managers to identify staffing needs
- Determine selection criteria
- Source potential candidates through online channels (e.g. social platforms and professional networks)
- Plan interview and selection procedures, including screening calls, assessments, and in-person interviews
- Assess candidate information, including resumes and contact details, using our Applicant Tracking System
- Design job descriptions and interview questions that reflect each position’s requirements
- Lead employer branding initiatives
- Organize and attend job fairs and recruitment events
- Forecast quarterly and annual hiring needs by department
- Foster long-term relationships with past applicants and potential candidates
Who we have in mind:
- Proven work experience as a Talent Acquisition Specialist or similar role
- Familiarity with social media, resume databases, and professional networks (e.g. LinkedIn, https://resources.workable.com/tutorial/post-a-job-on-stackoverflow">Stack Overflow, and Github)
- Hands-on experience with full-cycle recruiting using various interview techniques and evaluation methods
- Knowledge of Applicant Tracking Systems (ATSs)
- Excellent verbal and written communication skills
- A keen understanding of the differences between various roles within organizations
Education: Must have a bachelor’s / Master’s degree in Management preferably in Human Resources, Business, or any other related field from a premier institute.
Experience: A candidate for the position will demonstrate a minimum of 4 years of relevant working experience in the IT industry.
Communication Skills: The position demands constant interactions with employees, management, and stakeholders and, therefore, excellent communication skills are an absolute necessity.
Computer Knowledge: A candidate for this position must be proficient in the use of MS Word, Excel, and PowerPoint, all necessary for the creation of not only visually but verbally engaging materials, reports, presentations, and proposals for departmental heads and management, stakeholders.
Interpersonal Skills:
- He should also possess good
- Verbal and non-verbal communication.
- Listening skills.
- Assertiveness.
- Must be passionate about designing for web and social media
- Must have experience in Facebook & Google Ad Graphics
- Proven graphic designing experience
- A strong portfolio of illustrations or other graphics
- Familiarity with design software and technologies (such as InDesign, Illustrator, Coreldraw and Photoshop)
- A keen eye for aesthetics and details
- Excellent communication skills, Must be quick in understanding and implementing ideas
- Ability to work methodically and meet deadlines
- Degree in Design, Fine Arts or related field is a plus
- With Good Communication Skills
- Candidates from Marketing Agency can apply.
- Immediate with 15 days joinees preferred.
- An ideal candidate would be someone who handles end to end digital marketing




