
- A customer care executive tends to act as a link-man between a company and its customers and resolves any such queries generated by its customers or clients with efficiency.
- The only aim is to ensure customer satisfaction by fulfilling their requirements.
- Should be confident in troubleshooting any such emerging queries and maintaining high standards.
- Good Convincing Skills.
- Good communication and interpersonal skills interactive communication.
- Document or maintain records of each and every interaction with the customers for future evaluation.
- Follow the procedure, and guidelines provided and implement it while troubleshooting queries.
- Proficiency in English is Mandatory.

About BDS Legal Services
About
Similar jobs



Job description
Write clean, well-designed code
Should have leadership skills
Solve complex performance problems and architectural challenges
Strong knowledge of PHP web frameworks Codeigniter, CakePHP, MVC, etc...
Working knowledge of web services, APIs, JSON
Good with Database designs for fairly complex web applications Strong exposure to writing database queries, preferably MySQL
Understanding fundamental design principles behind a scalable application
Required Candidate profile
You should be able to use HTML5,CSS3, jQuery, JavaScript, AngularJS, Core PHP, MySQL, Laravel, CodeIgniter, Bootstrap, Google API to develop and maintain software applications according to individual specifications. Projects will include different type of technologies and vast exposure to new and emerging technologies.
Good Experience in Framework ( Laravel, codeigniter)
Immediate Joining
IT Company
5.5 Days Working
vegamoontech.com

- Experience working on Angular 2.X+
- Bootstrap/Angular Material development of web applications.
- Experience working on rest services-based architecture.
- Have used state management libraries, state Integration of Web APIs, and other 3rd party frameworks.
- Good understanding of HTML, CSS, ES6.
- Design, build and maintain software applications.
- Write well-designed, testable, efficient code by using best software development practices.
Role Overview
- As a Pre-Sales Engineer, you will be responsible for designing and drafting systems for Technical Proposals brought in by the sales team, ensuring that quotes are technically correct before submitting to clients.
- Preparation of proposal based on the RFP / RFQ docs and Understand the CAD drawing.
- Generate BOQ, Compliance Statement, system descriptions, schematic drawings, material / technical submittal, system programming such as Crestron, Extron, Bose and other OEM products etc.
- Provide sales and technical staff with technical support on both a pre- and post-sales basis
- Communicate and interact with internal employees, clients and colleagues in a professional and timely manner.
- Conduct or attend a Site visit and Site surveys when needed.
- Develop and maintain knowledge of current and new technologies that company offers.
Key Skills
- 2+ years of experience required in AV.
- Experience in developing cost-effective solutions around customer needs.
- Good skill for Vendor Management, OEM interaction.
- Proficient in the use of Microsoft Office Suite
- Good Communication skill


- Delivering a complete front-end application using Angular 7 and higher Writing tested, idiomatic, and documented JavaScript, HTML and CSS Coordinating the workflow between the UX designer and backend developer
- Experience working with CI/CD pipelines using Jenkins.
- Creating custom, general use modules and components which extend the elements and modules of core Angular
- To succeed in this role, you should have the following skills and experience
- Experience building Enterprise applications Angular, JavaScript and HTML5Professional, precise communication skills
- Deep knowledge of Angular 7 and commonly used modules based on extensive work experience Creating self-contained, reusable, and testable modules and components
- Extensive knowledge of CSS for providing performant visual effects
- Validating user actions on the client side and providing responsive feedback
- Good knowledge in Source Control Management (Git)
- Experience of working with bug tracking, continuous integration and other productivity enhancement software like TFS, Bugzilla, Jira etc.
- Prior experience in working in Agile software methodologies
Our client owns and operates multiple brands in the personal advice industry connecting customers to advisors through its proprietary marketplace platform. Their platform has enabled 50+ million conversations with independent experts across a number of fields including relationship advice, spiritual advice, life coaching, and career advice.
Our client is based in San Francisco, USA, and is expanding in Bangalore to bring in top talent and build out exciting new features for their customer-facing e-commerce products. They are looking for top test/quality assurance (QA) engineers to ensure their very high-quality bar is met and raised. As a Quality Assurance Engineer, you will develop and execute feature and regression test suites to ensure product quality.
Role & Responsibilities:
- Work closely with a scrum team and collaborate in all stages of the Software Development Life Cycle (SDLC)
- Key contributor for manual end-to-end functional & regression testing"
- Review feature specifications and design documents and provide timely and meaningful feedback
- Own the acceptance criteria process with developers and create detailed, comprehensive, and well-structured test plans and test cases for features
- Estimating, prioritizing, planning, and coordinating testing activities with the rest of the QA team along with releases
- Identify, record, document, and track bugs
- Collaborate with internal teams (e.g. developers, product managers, stakeholders) to identify requirements and communicate progress & releases
Desired Skills & Experience:
- At least 5 years of experience in Software Quality Assurance / Software Development
- Experience in agile & scrum methodologies
- Ability to write clear and comprehensive acceptance criteria, test plans, and test cases
- Hands-on experience with both white box and black box testing
- Excellent communication skills
- Knowledge of SQL scripting
- BS degree in Computer Science/Engineering or a related subject is a plus
- Automation experience within the Selenium framework (Java) is a plus
- Performance (stress/load) testing is a plus
Perks & Benefits:
- Friendly, talented, collaborative, and entrepreneurial team
- Competitive and comprehensive benefits and perks
- Generous holiday and PTO policies
- Training and development opportunities and allowance
- Fun and inclusive digital, and (in the future) in-person events
- Employee groups - DEI committee, fun committee, wellness group, and more
- Flexible remote work
The company is the industry-leading collection of online destinations (including Astrology.com, Horoscope.com, Keen, and PsychicCenter) providing spiritual guidance on love, relationships, career, health, and life overall. They are passionate about connecting people with the world's best advisors (including psychics, tarot card readers, life coaches, and more) and content to empower everyone to live happier lives.
A team of over 100 employees is powered by their diverse perspectives and company core
values:
- They are humble. They believe the best result is achieved by leveraging others perspectives
- They think like owners. They make decisions that optimize for the greater good of the organization
- They challenge limiting beliefs. They are at their best when they identify and shatter the status quo expectations
The company is an equal opportunity workplace and is an affirmative action employer. They are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status.


Skills & Qualifications
- Proven experience as a Full Stack Developer or similar role
- Experience developing desktop and mobile applications
- Familiarity with common stacks
- Knowledge of multiple front-end languages and libraries (e.g. HTML/ CSS, JavaScript, XML, jQuery)
- Knowledge of multiple back-end languages (e.g. PHP, Java, Python) and JavaScript frameworks (e.g. Angular, React, Node.js)
- Knowledge of AWS Cloud (EC2,S3,Lambda,SES)
- Familiarity with databases (e.g. MySQL, DynamoDB, MongoDB), web servers (e.g. Apache, Nginx, Tomcat) and UI/UX design
Knowledge of code versioning tools (such as Git, SVN). - Excellent communication and teamwork skills
- Great attention to detail
- Organizational skills
- An analytical mind
- Degree in Computer Science, or relevant field
- Benefits
- Being part of a startup that’s turning out to be a game-changer, you will be blessed with:
- Freedom to try new things.
- 2 Saturday’s off.
- Dress code – Casual.
- Take-it-when-you-need-it vacation.
- No. of working days:- 05
Position - User Researcher
Location - Mumbai/Bangalore
About Us
upGrad is an online education platform building the careers of tomorrow by offering the most industry-relevant programs in an immersive learning experience. Our mission is to create a new digital-first learning experience to deliver tangible career impact to individuals at scale. upGrad currently offers programs in Data Science, Machine Learning, Product Management, Digital Marketing, and Entrepreneurship, etc. upGrad is looking for people passionate about management and education to help design learning programs for working professionals to stay sharp and stay relevant and help build the careers of tomorrow.
- upGrad was awarded the https://iamaiida.in/index.php">Best Tech for Education by IAMAI for 2018-19
- upGrad was also ranked as one of the https://www.linkedin.com/pulse/linkedin-top-startups-2018-25-most-sought-after-india-linkedin/">LinkedIn Top Startups 2018: The 25 most sought-after startups in India
- upGrad was earlier selected as one of the https://www.fastcompany.com/most-innovative-companies/2017/sectors/india">top ten most innovative companies in India by FastCompany.
- We were also https://www.ft.com/content/9150579a-f24c-11e6-95ee-f14e55513608">covered by the Financial Times along with other disruptors in Ed-Tech
- upGrad is the https://yourstory.com/2017/01/startup-india-learning-program-offers-free-online-entrepreneurship-course/">official education partner for Government of India - Startup India program
- Our program with IIIT B has been ranked https://www.analyticsindiamag.com/top-10-courses-and-training-programs-on-artificial-intelligence-in-india-ranking-2018/">#1 program in the country in the domain of Artificial Intelligence and Machine Learning
About the Role
The Design & Research teams are part of the larger Product teams and are responsible for gathering learner, community & expert insights and translating those into a seamless & empowering experience across the platform. These teams are broken down into four branches, Growth & Discovery, Learner Experience, Careers, and Alumni & Breakout experiences which consist of talents from across product, engineering, learner experience, and business to make sure we have no latency in user experience meeting the user expectation.
You’re an experienced researcher with a strong, working understanding of how to integrate qualitative and quantitative research methodologies. You know exactly when to engage with teams across Design, Product, Engineering, and Marketing, what questions to ask, where to probe, and how to implement the most effective research strategies. You thrive in a fast-paced environment and enjoy setting your own research goals, managing load, and expectations, and delivering actionable research findings and recommendations. You’re passionate about Education and believe great experiences are always inspired by a deep understanding of the user
Roles & Responsibilities
- Partner with Designers, Product Managers, and Data folks to drive all stages of research from early product direction through summative validation in an Agile work environment.
- Help to develop and track quantitative measures of user experience (goals, metrics)
- Influence a diverse set of stakeholders through excellent relationship building, and crisply providing insight and deep domain expertise in research practices and product development.
- Put the needs of our varied set of users front and center and driving, through influence and well-constructed presentations of insights, the user experience strategy of our many products.
- As a voice of the user, effectively challenge and elevate the customer experience in a data-driven environment Design, recruit and moderate research studies regularly (both in-person and remote).
- Use a variety of research methods and tools to best reach the goals of each project in order to provide rich, actionable insights.
- Communicate research findings and prioritized recommendations to internal stakeholders in a clear and compelling way.
- Work closely with product teams to identify research questions.
- Design and execute studies that address both user behavior and attitudes, using the right methods for the right questions.
- Generate insights that influence how product teams think about medium and long-term product strategy. Directly influence product strategy and design by communicating clearly and in a compelling way.
- Conduct research using a wide variety of qualitative and quantitative methods, including in-depth interviews, ethnographies, focus groups, and diary studies
- Interpret and analyze research results through the lens of UX and social science.
- Collaborate closely with other user experience researchers, and understand when to bring in quantitative experts for support.
- Devise and execute creative methods in getting non-design partners to internalize and act upon research, particularly engineers, analysts, and other technical experts.
Skills Required
- You have deep knowledge of qualitative research methods and tools across the Indian diaspora, as well as knowledge in quantitative methods
- BA/BS, human behavior related field HCI, Psychology, Social Science, Information Science, etc.)
- 2+ years of experience in applied product research Knowledge of qualitative and quantitative research method
Qualification – BA/BS, human behavior related field HCI, Psychology, Social Science, Information Science, etc.)
Years of Exp – 2+ Years
- Total Experience of 7-10 years and should be interested in teaching and research
- 3+ years’ experience in data engineering which includes data ingestion, preparation, provisioning, automated testing, and quality checks.
- 3+ Hands-on experience in Big Data cloud platforms like AWS and GCP, Data Lakes and Data Warehouses
- 3+ years of Big Data and Analytics Technologies. Experience in SQL, writing code in spark engine using python, scala or java Language. Experience in Spark, Scala
- Experience in designing, building, and maintaining ETL systems
- Experience in data pipeline and workflow management tools like Airflow
- Application Development background along with knowledge of Analytics libraries, opensource Natural Language Processing, statistical and big data computing libraries
- Familiarity with Visualization and Reporting Tools like Tableau, Kibana.
- Should be good at storytelling in Technology
Qualification: B.Tech / BE / M.Sc / MBA / B.Sc, Having Certifications in Big Data Technologies and Cloud platforms like AWS, Azure and GCP will be preferred
Primary Skills: Big Data + Python + Spark + Hive + Cloud Computing
Secondary Skills: NoSQL+ SQL + ETL + Scala + Tableau
Selection Process: 1 Hackathon, 1 Technical round and 1 HR round
Benefit: Free of cost training on Data Science from top notch professors


Job Summary
We are looking for a PHP Developer responsible for managing back-end services and the interchange of data between the server and the users. Your primary focus will be the development of all server-side logic, definition and maintenance of the central database, and ensuring high performance and responsiveness to requests from the front-end. You will also be responsible for integrating the front-end elements built by your co-workers into the application. Therefore, a basic understanding of front-end technologies is necessary as well.
- Minimum experience should be 5 years.
- Strong knowledge of PHP frameworks (such as OpenCart, Zend)
- Advance understanding of front-end technologies, such as JavaScript & JS based frameworks like jquery.
- Understanding of MVC design patterns.
- Good hands on in integrating payment API's and CRM software development.
- Preference for experience on rest API's.
- Proficient understanding of code versioning tools, such as Git.

