Telesales

Role & Responsibilities:

As a Product Designer (Growth), you'll be the design force behind our growth initiatives—obsessing over conversion funnels, user onboarding, engagement mechanics, and monetization touchpoints. You'll combine deep UX expertise with growth hacking mindset, leveraging data and experimentation to design experiences that drive measurable business impact. We're looking for a metrics-driven, hypothesis-oriented designer who thrives on turning insights into scalable growth levers.

What You’ll Do-

• Drive growth-focused design initiatives across acquisition, activation, retention, and revenue optimization
• Design and optimize conversion funnels from first touch to long-term engagement, focusing on key growth metrics (CAC, LTV, retention rates, conversion rates)
• Lead experimentation through design—create A/B tests, landing page variants, onboarding flows, and feature experiments that drive statistically significant improvements
• Own critical growth touchpoints including signup flows, profile completion, subscription conversions, re-engagement campaigns, and referral mechanisms
• Translate growth insights into design solutions—turn user behavior data, cohort analyses, and business requirements into high-impact user experiences
• Design scalable growth systems—create templates, frameworks, and design patterns that enable rapid testing and iteration across growth initiatives
• Collaborate with Growth PMs, Data Analysts, and Engineers to identify growth opportunities, prioritize experiments, and measure design impact on key business metrics
• Optimize post-launch performance through continuous testing, user feedback integration, and data-driven design iterations
• Establish growth design culture by championing experimentation, sharing learnings, and mentoring team members on growth-focused design thinking

Growth-Specific Focus Areas:

• User acquisition and conversion optimization
• Onboarding and activation experience design
• Subscription and monetization flow optimization
• Retention and re-engagement campaign design
• Referral and viral growth mechanism design
• Personalization and recommendation interface design

Ideal Candidate

• Masters/Bachelor's from premier institutions (IIT, BITS, NID)
• 5 -8 years of full-stack product design experience with proven growth impact
• Strong portfolio demonstrating conversion optimization and growth-focused design solutions
• Experience with growth experimentation, A/B testing, and data-informed design decisions
• Proficiency in Figma, prototyping tools, analytics platforms, and growth measurement tools
• Understanding of subscription business models, pricing psychology, and monetization strategies
• Experience designing for both web and mobile platforms at scale
• Strong analytical mindset with ability to translate business metrics into design solutions
• Knowledge of user acquisition channels and performance marketing touchpoints

Bonus Traits:

• Experience in subscription-based or marketplace products
• Background in conversion rate optimization (CRO)
• Understanding of international market expansion and localization
• Experience with AI-powered personalization and recommendation systems

Job Description:

We are looking for a skilled Backend Developer with 2–5 years of experience in software development, specializing in Python and/or Golang. If you have strong programming skills, enjoy solving problems, and want to work on secure and scalable systems, we'd love to hear from you!

Location - Pune, Baner.

Interview Rounds - In Office

Cybersecurity Understanding Must

Key Responsibilities:

Design, build, and maintain efficient, reusable, and reliable backend services using Python and/or Golang

Develop and maintain clean and scalable code following best practices

Apply Object-Oriented Programming (OOP) concepts in real-world development

Collaborate with front-end developers, QA, and other team members to deliver high-quality features

Debug, optimize, and improve existing systems and codebase

Participate in code reviews and team discussions

Work in an Agile/Scrum development environment

Required Skills: Strong experience in Python or Golang (working knowledge of both is a plus)

Good understanding of OOP principles

Familiarity with RESTful APIs and back-end frameworks

Experience with databases (SQL or NoSQL)

Excellent problem-solving and debugging skills

Strong communication and teamwork abilities

Good to Have:

Prior experience in the security industry

Familiarity with cloud platforms like AWS, Azure, or GCP

Knowledge of Docker, Kubernetes, or CI/CD tools

Job Title: Incident Manager – Fault Management

Function: Incident, Problem & Change Management

Department: NOC Operations / Command Centre / Service Operations

Experience: 6–10 Years

Employment Type: Full-Time

Shift: 24x7 Rotational (as per business requirement)

Location: Gurgaon / Mumbai / Pune (or as per project needs)

Job Summary

We are looking for an experienced Incident Manager to lead fault management operations, ensuring rapid restoration of services and minimal business impact. The role focuses on Incident, Problem, and Change Management, acting as a central point of coordination during major incidents and ensuring compliance with ITIL processes, SLAs, and governance standards.

The ideal candidate will have strong operational leadership, stakeholder communication, and escalation management skills within complex IT / Telecom environments.

Key Responsibilities

Incident Management

• Own and manage P1/P2/P3 incidents end-to-end in line with ITIL standards.
• Act as Incident Commander during major incidents, leading bridge calls and coordinating technical teams.
• Ensure timely incident detection, logging, categorization, prioritization, and resolution.
• Drive restoration efforts and ensure adherence to SLAs, OLAs, and KPIs.
• Provide regular incident status updates to customers, management, and stakeholders.
• Ensure proper incident documentation, closure notes, and audit readiness.

Fault Management & Monitoring

• Oversee proactive fault detection through NOC monitoring tools.
• Ensure alarms and alerts are correlated, triaged, and assigned appropriately.
• Coordinate with L2/L3 engineering teams for fault isolation and resolution.
• Identify recurring faults and initiate preventive actions.

Problem Management

• Lead Root Cause Analysis (RCA) for recurring and major incidents.
• Facilitate Post-Incident Reviews (PIRs) and track corrective and preventive actions (CAPA).
• Maintain problem records and trend analysis to reduce repeat incidents.
• Work closely with engineering and vendors to drive permanent fixes.

Change Management

• Govern changes to production environments to minimize risk.
• Review and validate Change Requests (CRs), MOPs, rollback plans, and impact assessments.
• Participate in CAB (Change Advisory Board) meetings.
• Ensure changes are executed as per approved windows with pre/post validation.
• Track change-related incidents and drive improvement actions.

Stakeholder & Vendor Coordination

• Act as a single point of contact during service-impacting events.
• Coordinate with internal teams, service providers, OEMs, and vendors.
• Manage customer communication during outages and critical events.
• Escalate issues appropriately to senior management when required.

Governance, Reporting & Continuous Improvement

• Prepare and publish incident, problem, and change management reports (daily/weekly/monthly).
• Monitor and improve operational KPIs and SLA performance.
• Drive process improvements aligned with ITIL best practices.
• Maintain SOPs, runbooks, escalation matrices, and communication templates.
• Support audits, compliance reviews, and regulatory requirements (if applicable).

Required Skills & Competencies

Technical & Process Skills

• Strong expertise in ITIL Incident, Problem, and Change Management.
• Experience working in NOC / Command Centre / Telecom / Enterprise IT Operations.
• Good understanding of infrastructure domains:
• Network (LAN/WAN/SD-WAN)
• Security (Firewalls, SOC coordination)
• Data Center / Cloud (basic understanding)
• Familiarity with monitoring tools (SolarWinds, Netcool, Splunk, PRTG, etc.).
• Hands-on experience with ITSM tools such as ServiceNow, Remedy, Helix, Jira.

Soft Skills

• Strong leadership and decision-making abilities during high-pressure situations.
• Excellent verbal and written communication skills.
• Strong stakeholder and customer management capability.
• Analytical mindset with attention to detail.
• Ability to work independently and in cross-functional teams.

Education & Certifications

• Bachelor’s degree in Engineering, IT, Computer Science, or related field.
• ITIL Foundation (mandatory); ITIL Intermediate/Expert is a plus.
• PMP / PRINCE2 / Agile certifications are advantageous.

Experience

• 6–10 years of experience in Incident / Problem / Change Management roles.
• Prior experience handling Major Incidents in 24x7 operations environments.
• Experience in Telecom, BFSI, Managed Services, or Large Enterprise IT preferred.

Key Performance Indicators (KPIs)

• Incident response and resolution times.
• SLA and availability compliance.
• Reduction in repeat incidents.
• Quality and timeliness of RCA reports.
• Change success rate and reduction in change-related incidents.

Job Description:

·  working with databases, spreadsheets, documents, and other information that a company produces to get a picture of what the company is doing and how it's performing

·   You may also link databases to spreadsheets and train employees on new software.

·    Fetching the Data

·    Data Extraction & Data Research

·    Good In Excel
    Data processing (text-to-cloumn, VLOOKUP, HLOOKUP, CountyIf & such other formulas)

Roles and

Responsibilities

Seeking AWS Cloud Engineer /Data Warehouse Developer for our Data CoE team to

help us in configure and develop new AWS environments for our Enterprise Data Lake,

migrate the on-premise traditional workloads to cloud. Must have a sound

understanding of BI best practices, relational structures, dimensional data modelling,

structured query language (SQL) skills, data warehouse and reporting techniques.

 Extensive experience in providing AWS Cloud solutions to various business

use cases.

 Creating star schema data models, performing ETLs and validating results with

business representatives

 Supporting implemented BI solutions by: monitoring and tuning queries and

data loads, addressing user questions concerning data integrity, monitoring

performance and communicating functional and technical issues.

Job Description: -

This position is responsible for the successful delivery of business intelligence

information to the entire organization and is experienced in BI development and

implementations, data architecture and data warehousing.

Requisite Qualification

Essential

-

AWS Certified Database Specialty or -

AWS Certified Data Analytics

Preferred

Any other Data Engineer Certification

Requisite Experience

Essential 4 -7 yrs of experience

Preferred 2+ yrs of experience in ETL & data pipelines

Skills Required

Special Skills Required

 AWS: S3, DMS, Redshift, EC2, VPC, Lambda, Delta Lake, CloudWatch etc.

 Bigdata: Databricks, Spark, Glue and Athena

 Expertise in Lake Formation, Python programming, Spark, Shell scripting

 Minimum Bachelor’s degree with 5+ years of experience in designing, building,

and maintaining AWS data components

 3+ years of experience in data component configuration, related roles and

access setup

 Expertise in Python programming

 Knowledge in all aspects of DevOps (source control, continuous integration,

deployments, etc.)

 Comfortable working with DevOps: Jenkins, Bitbucket, CI/CD

 Hands on ETL development experience, preferably using or SSIS

 SQL Server experience required

 Strong analytical skills to solve and model complex business requirements

 Sound understanding of BI Best Practices/Methodologies, relational structures,

dimensional data modelling, structured query language (SQL) skills, data

warehouse and reporting techniques

Preferred Skills

Required

 Experience working in the SCRUM Environment.

 Experience in Administration (Windows/Unix/Network/Database/Hadoop) is a

plus.

 Experience in SQL Server, SSIS, SSAS, SSRS

 Comfortable with creating data models and visualization using Power BI

 Hands on experience in relational and multi-dimensional data modelling,

including multiple source systems from databases and flat files, and the use of

standard data modelling tools

 Ability to collaborate on a team with infrastructure, BI report development and

business analyst resources, and clearly communicate solutions to both

technical and non-technical team members

• Review and analyze system specifications
• Collaborate with QA Engineers to develop effective strategies and test plans
• Execute test cases (manual) and analyze results
• Evaluate product code according to specifications
• Create logs to document testing phases and defects
• Report bugs and errors to development teams
• Help troubleshoot issues
• Conduct post-release/ post-implementation testing
• Work with cross-functional teams to ensure quality throughout the software development lifecycle

• Proven 3+ years of experience as a Quality Assurance Tester or similar role
• Experience in project management and QA methodology
• Ability to document and troubleshoot errors
• Excellent communication skills
• Attention to detail
• Analytical mind and problem-solving aptitude
• Strong organizational skills.

Key Account Manager Job Description

                                                                         JOB DESCRIPTION (JD)

The following obligatory points are a standard part of every JD and each employee regardless of his/her designation is fully obliged to fully understand and comply with the below:

1. Unconditional compliance of the following policies:
2. Company Inner Regulations and Information Security Protocol (ISP).
3. Departmental Policy (DP) or Work Centre Area Policy (WCAP) – whichever and wherever applicable.
4. Guidelines to systems and documentation.

Detailed description of specific responsibilities:

1. B2B lead generation.
2. Arranging meetings and demos of our offerings to potential clients.
3. Deal closure.
4. Handling ground force (supermen) and ensure customer satisfaction in terms of services and operations after sales.
5. Coordinate with formulation and tech team to give them market feedback to help in improvement of our products and also manage demand and supply in market.
6. Handle customer queries and solve their problems.
7. Onboard new distributors on panel and handle business through them. Also handle existing distributors.
8. Manage all legal paper work related to sales and subscription of our products and services.
9. Collection of payments from all the clients and distributors handled.

We are looking for an Android developer responsible for the development and maintenance of applications aimed at a vast number of diverse Android devices. Your primary focus will be the development of Android applications and their integration with back-end services. You will be working along-side other engineers and developers working on different layers of the infrastructure. Therefore, a commitment to collaborative problem solving, sophisticated design, and creating quality products is essential.

Responsibilities:

1. Translate designs and wireframes into high-quality code

2. Design, build and maintain high performance, reusable, and reliable Java code

3. Ensure the best possible performance, quality, and responsiveness of the application

4. Identify and correct bottlenecks and fix bugs

5. Help maintain code quality, organization, and automatization

Skills:

1. Strong knowledge of Android SDK, different versions of Android, and how to deal with different screen sizes

2. Familiarity with RESTful APIs to connect Android applications to back-end services

3. Strong knowledge of Android UI design principles, patterns, and best practices

4. Experience with offline storage, threading, and performance tuning

5. Ability to design applications around natural user interfaces, such as “touch”

6. Familiarity with the use of additional sensors, such as gyroscopes and accelerometers

7. Knowledge of the open-source Android ecosystem and the libraries available for common tasks

8. Ability to understand business requirements and translate them into technical requirements

9. Familiarity with cloud message APIs and push notifications

10. A knack for benchmarking and optimization

11. Understanding of Google’s Android design principles and interface guidelines

12. Proficient understanding of code versioning tools, such as Git

13. Familiarity with continuous integration