- A customer care executive tends to act as a link-man between a company and its customers and resolves any such queries generated by its customers or clients with efficiency.
- The only aim is to ensure customer satisfaction by fulfilling their requirements.
- Should be confident in troubleshooting any such emerging queries and maintaining high standards.
- Good Convincing Skills.
- Good communication and interpersonal skills interactive communication.
- Document or maintain records of each and every interaction with the customers for future evaluation.
- Follow the procedure, and guidelines provided and implement it while troubleshooting queries.
- Proficiency in English is Mandatory.
Shubham Vishwakarma
Full Stack Developer - Averlon
About BDS Legal Services
About
Company social profiles
Similar jobs
E2M Solutions works as a trusted white-label partner for digital agencies. We support agencies with consistent and reliable delivery through services such as website design, web development, eCommerce, SEO, AI SEO, PPC, AI automation, and content writing.
Founded on strong business ethics, we are an equal opportunity organization powered by 300+ experienced professionals, partnering with 400+ digital agencies across the US, UK, Canada, Europe, and Australia. At E2M, we value ownership, consistency, and people who are committed to doing meaningful work and growing together.If you’re someone who dreams big and has the gumption to make them come true, E2M has a place for you.
Position: Quality Analyst (Manual)
Flexible between 11:00 AM to 8:30 PM IST
Overview:
We are seeking a detail-oriented Quality Analyst with 2-4 years of experience in testing WordPress websites and the broader WordPress ecosystem. The ideal candidate will have strong experience testing websites built using Elementor, Divi, ACF, Custom Post Types (CPTs), and other common WordPress-based architectures. Experience with eCommerce platforms (WooCommerce and/or Shopify) is required.
The role involves QA for full website builds, landing pages, maintenance tasks, and eCommerce workflows. The candidate should also be comfortable exploring AI-based tools, contributing to process improvement, and working toward basic automation practices.
Key Responsibilities:
Website & Functional Testing
- Perform end-to-end manual QA for WordPress websites, WooCommerce stores, landing pages, and maintenance tasks.
- Test websites built using Elementor, Divi, ACF, CPTs, and custom-coded features for functionality, UI/UX accuracy, responsiveness, and stability.
- Conduct eCommerce testing including product flows, cart, checkout, payment journeys, shipping logic, user accounts, coupons, and third-party integrations.
- Perform Shopify QA when required (custom themes, admin flows, checkout, metafields), but WordPress will remain the primary focus.
Testing Types & Execution
- Execute Smoke, Functional, Integration, Regression, Re-testing, UAT, and Ad-hoc testing as per project requirements.
- Understand and validate client requirements, ensuring features match functional specifications and acceptance criteria.
- Identify, document, track, and verify bugs through the complete defect life cycle.
Quality, Collaboration & Tools
- Perform thorough cross-browser and cross-device testing across desktop, tablet, and mobile devices.
- Use tools such as ClickUp, Trello, Monday.com, or other project management platforms for managing QA tasks, reporting bugs, and maintaining documentation.
- Collaborate closely with developers, designers, and project managers to ensure quality delivery and smooth release cycles.
Technical & Process Contribution
- Use basic HTML/CSS skills to inspect elements, understand frontend issues, and report layout inconsistencies.
- Handle quick-turnaround tasks while maintaining detail-oriented QA practices.
- Explore and adopt AI-based QA tools, assist in building semi-automated workflows, and support process optimization within the QA team.
Required Qualifications
- 2–4 years of hands-on experience in manual QA for web-based applications, with a strong focus on WordPress and the WordPress ecosystem.
- Experience testing websites built using Elementor, Divi, ACF, CPT, and custom WordPress components.
- Experience testing eCommerce platforms such as WooCommerce and familiarity with Shopify (basic–intermediate level).
- Strong understanding of testing methodologies, SDLC/STLC, bug life cycle, and QA best practices.
- Familiarity with CMS platforms such as WordPress (primary), Shopify (secondary), and BigCommerce.
- Proficiency in identifying UI/UX issues, functional gaps, responsiveness problems, and integrations.
- Good understanding of HTML, CSS, and Chrome DevTools for debugging frontend issues.
- Experience performing testing across different operating systems and browsers.
- Strong analytical, problem-solving, and critical-thinking abilities.
- Excellent communication skills and ability to collaborate with cross-functional teams.
- Willingness to explore new AI tools and contribute to automation and process improvements.
Position – SRE Engineer
Location – Navi Mumbai
Who are we
Based out of IIT Bombay, HaystackAnalytics is a HealthTech company creating clinical genomics products, which enable diagnostic labs and hospitals to offer accurate and personalized diagnostics. Supported by India's most respected science agencies (DST, BIRAC, DBT), we created and launched a portfolio of products to offer genomics in infectious diseases. Our genomics-based diagnostic solution for Tuberculosis was recognized as one of the top innovations supported by BIRAC in the past 10 years, and was launched by the Prime Minister of India in the BIRAC Showcase event in Delhi, 2022.
About the Role:
We are seeking a highly skilled Site Reliability Engineer (SRE) to join our infrastructure team. The ideal candidate will bring deep expertise in Linux systems, cloud infrastructure automation, and network administration, with a strong focus on reliability, scalability, and performance. ensuring firewall/network security compliance.
Key Responsibilities:
- Develop and maintain automation scripts (Bash, Python, etc.) for system and cloud infrastructure operations.
- Manage, monitor, and troubleshoot Linux servers in production environments
- Familiarity with Network tools in Linus to triage network connectivity and performance issues .
- Configure, maintain, and secure network infrastructure including switches, routers, and firewalls.
- Design and execute Network Continuity Plans (NCP) and disaster recovery strategies.
- Collaborate with cross functional team for triaging and resolving site specific issues in production related to server deployment , SOP adherence , Triage and defect resolution
- Collaborate with developers and DevOps teams to define SLAs, SLOs, and error budgets.
- Implement proactive monitoring and alerting using modern observability tools.
- Participate in on-call rotations and incident response processes.
Objectives of this Role:
- Build, automate, and manage scalable infrastructure and deployment pipelines to support development and production environments.
- Enable rapid, secure, and reliable software delivery across engineering teams.
- Ensure system availability, performance, and security in cloud and containerized environments.
- Implement and enforce best practices in CI/CD, observability, and incident response.
- Collaborate with cross-functional teams including software developers, QA, and product managers.
- Proactively identify and automate manual processes to improve engineering efficiency.
- 3–7 years of experience as an SRE, DevOps, or Systems/Network Engineer.
- Strong scripting skills (e.g., Bash, Python, or Go).
- Proficiency in Linux administration and performance tuning.
- Deep understanding of TCP/IP, routing, DNS, firewalls, and networking protocols.
- Hands-on experience managing network infrastructure and firewall rules (e.g., iptables, pfSense, Palo Alto, etc.).
- Docker (multi-stage builds, docker-compose)
Soft Skills
- Proactive problem-solving and ownership mindset
- Strong documentation and communication skills
- Ability to mentor junior engineers
- Curiosity to learn and experiment with emerging DevOps tools
Preferred Qualifications:
- Certifications such as CKA/CKAD, RHCE, AWS Certified SysOps Administrator, or Cisco CCNA/CCNP.
- Experience with service meshes (e.g., Istio), observability stacks (e.g., Prometheus, Grafana), or network policy management (e.g., Calico, Cilium).
- Exposure to secure DevOps practices and compliance standards (e.g., ISO, NIST).
To know more about us – https://haystackanalytics.in
Adobe Illustrator- Creating visual concepts, layouts, and designs.
- Developing graphics for websites, advertisements, and print media.
- Collaborating with clients or teams to understand design requirements.
- Incorporating feedback and revisions into designs.
- Ensuring designs align with brand guidelines and objectives.
Positions-QA
Alteast 5-7 years of experience in testing customer facing popular web based apps is required.
Must know UI / API Automation. Have to be very good in Selenium.
Python experience is preferable.
Must have experience in leading QA for testing projects.
Certified tester ( CSTE / ISEB ) preferable.
High energy individuals with can-do attitude, and eagerness to learn new technologies.
Must be familiar agile development practices.
Familiarity with Web application testing is required.
Experience in testing and automating of web applications or Enterprise level applications will be added plus.
iOS App Development
Objective C
SwiftJob description
● Designing and building mobile applications for Apple’s iOS platform.
● Collaborating with the design team to define app features.
● Ensuring quality and performance of the application to specifications.
● Identifying potential problems and resolving application bottlenecks.
● Fixing application bugs before the final release.
● Publishing application on App Store.
● Maintaining the code and atomization of the application.
● Designing and implementing application updates.
Job requirements
● At least 1-3+ years of experience working at the same position;
● Bachelor's degree in Computer Science, Information Technology or equivalent;
● Fluent in spoken and written in English
● Proficient in Objective-C, Swift, and Cocoa Touch.
● Extensive experience with iOS Frameworks such as Core Data and Core Animation.
● Knowledge of iOS back-end services.
● Knowledge of Apple’s design principles and application interface guidelines.
● Excellent debugging skills and knowledge of quality check processes;
● Apple Health kit experience a plus
● Firebase experience a plus
Benefits
● Candidates will have unparalleled opportunities for learning and accelerated career growth
working at a fast-paced, hyper-growth startup environment. As a member of the team, you’ll have
opportunities to:
○ Learn from the best:
■ CEO: Previously, an early employee of leading online design and publishing tool
platform with millions of users, valued at $40 billion
○ Develop core competency in the area of healthcare and technology
○ Take on high-impact, challenging projects that push the company's technical boundaries.
○ Evaluate salary terms with high promotion opportunities at work.
○ Work in a young, dynamic environment, approaching new trends.
● Laptop/tools provided
● 30-day paid annual leave
● Report to Founder
● Interview process: 2 interview rounds with co-founders, one take-home technical challenge
● Working location: Remote
● Working time: At least 4 hours overlap with 9am - 5pm Sydney, Australia time
Java
Javascript
React.jsSSE/TL/ STL – Java Full Stack Dev
Overview of the Role –SSE/TL/ STL– Java Full Stack Dev (Java + React js)
Location: Chennai / Hyderabad
Reporting To: Project Manager
Role Description
We are looking for a candidate with Java backend experience combined with UI exposure preferably with React JS. The candidate shall be required to member of a SW Development team, demonstrating technical person. The candidate would be required to demonstrate high degree of ownership; velocity and mentor the team members.
Responsibilities
- · In this role, you should be able to work independently with little supervision.
- · You should have excellent organization and problem-solving skills.
- · If you also have hands-on experience in software development and agile methodologies, we’d like to meet you.
- · You will be responsible to develop high-quality software that is aligned with user needs and business goals.
Qualification
- · 4 to 10 years of end-to-end development using Java & UI technology (ReactJS)
- · Good knowledge of any relational database
- · Experience in JavaScript along with an OOP language
- · Well versed with testing concepts and methodologies
- · Agile/Scrum development and full SDLC from development to production deployment.
- · Analytical mind with problem-solving aptitude.
- · Ability to work independently.
- · Excellent written and oral communication skills.
Flutter1) UI Design skill
2) Publishing Knowledge about the app store/ Play Store
3) Google map integration
4) Payment gateway integration
5) Firebase integration (push notification and crash report)
6) API Integration in Restfull API
7) Individual project handling (added advantage)
● Inbound calling for customer service.
● Identify and assess customers’ needs to achieve satisfaction.
● Build sustainable relationships and trust with customer accounts through open and interactive
communication.
● Provide accurate, valid and complete information by using the right methods/tools.
● Handle customer complaints, provide appropriate solutions and alternatives within the time limits;
follow up to ensure resolution.
● Keep records of customer interactions, process customer accounts.
● Follow communication procedures, guidelines and policies.
● Take the extra mile to engage customers.
Android DevelopmentiOS App Development
Amazon Web Services (AWS)own the tech platform
build business with the founder
exp in cloud and ecommerce domain
hands on ecommerce development and rollout scaling business.
ready to be long term player
scale the tech team
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon