- A customer care executive tends to act as a link-man between a company and its customers and resolves any such queries generated by its customers or clients with efficiency.
- The only aim is to ensure customer satisfaction by fulfilling their requirements.
- Should be confident in troubleshooting any such emerging queries and maintaining high standards.
- Good Convincing Skills.
- Good communication and interpersonal skills interactive communication.
- Document or maintain records of each and every interaction with the customers for future evaluation.
- Follow the procedure, and guidelines provided and implement it while troubleshooting queries.
- Proficiency in English is Mandatory.
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The selected candidate will be responsible for Market Research, Lead Generation, Customer Acquisition, Sales Management, Coordination of Product Installation, and Follow-up Post Sales.
The candidate will also coordinate with technical team for product understanding, and will participate in meetings with customers and technical team.
We are looking to fill the role of Kubernetes engineer. To join our growing team, please review the list of responsibilities and qualifications.
Kubernetes Engineer Responsibilities
- Install, configure, and maintain Kubernetes clusters.
- Develop Kubernetes-based solutions.
- Improve Kubernetes infrastructure.
- Work with other engineers to troubleshoot Kubernetes issues.
Kubernetes Engineer Requirements & Skills
- Kubernetes administration experience, including installation, configuration, and troubleshooting
- Kubernetes development experience
- Linux/Unix experience
- Strong analytical and problem-solving skills
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team
We are currently seeking a full stack software engineer that can architect, design, develop and test applications using the following technologies: React JS, Spring Boot and REST API
Responsibilities:
· Architect and design scalable, resilient, and cost-effective solutions
· Lead the engineering team on all design and development work.
· Hands on with implementing solutions and functions which collaborates with AI/ML products.
· Experience with system diagrams, technical specifications, implementation and support plans.
· Can work in close association with team and communicate efficiently with senior management on various Tech development aspects.
Qualifications:
· Bachelor's degree/Masters/MS in Computer Science, Information Technology or a related field..
· 8+ years of experience architecting and designing software solutions.
· 5+ years of experience using UI based technologies such as JavaScript/Typescript, React and/or Next JS
· 5+ years of development experience with Object Orientated Programming (e.g., Java, C++)
· 5+ years of experience with (CI/CD) and Agile methodology
· 5+ years of experience building large scale distributed applications.
· Hands on experience developing custom file viewers.
· Experience with web development frameworks, databases, and version control systems
· Hands on experience with integrating the front end with the back end using REST API’s
At Advisor360°, we hire people with all kinds of awesome experiences, backgrounds, and perspectives. We like it that way. So even if you don’t meet every single requirement, please consider applying if you like what you see.
As a Full stack Software Engineer, you’ll be part of a team that’s responsible for developing several of Advisor360°’s most visible and critical web applications, including our public-facing application, Investor360°. These products are at the heart of what we offer to our advisors and their clients. In addition to having an Agile mindset and a desire to produce great software, you’ll need a positive attitude and excellent communication skills.
Key responsibilities
- Plan and implement mid- to large-scale projects from conception to completion
- Understand how to adapt theory and best practices to fit the needs of the project
- Deep knowledge and understanding of technology software design patterns and code concepts
- Demonstrate solutions by developing documentation, flowcharts, layouts, diagrams, code comments, and clear code
- Troubleshoot, debug, and upgrade existing systems
- Deploy programs and evaluate user feedback
- Document and maintain software functionality
- Show an appetite and aptitude for taking responsibility for technical decisions
- Assist with the direction for the team
- Collaborate with team members on effective development practices and communicate with tact, professionalism, and an eye toward team progression
Requirements
- 5+ years of programming experience in ASP.NET (C# or VB.NET), including MVC and Web API
- Experience serving as technical lead throughout the full software development lifecycle: conception, architecture definition, detailed design, scoping, planning, implementation, testing, documentation, delivery, and maintenance is preferred
- Knowledge of professional software engineering and best practices for the full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations
- Knowledge of Angular 5/npm/Swagger/TypeScript/.NET Core, or related technologies, along with client-side frameworks and languages, such as jQuery
- Proficiency in SQL/relational databases and TFS including building and release definitions within a CI and CD environment
Additional skills and knowledge
- Knowledge of Microsoft Azure platform a plus
- Ability to work in a fast-paced, Agile/Scrum environment
- A positive attitude and excellent communication skills
- An Agile mindset and a desire to produce great software
Integration Lead
Job Description
This role must be capable of building Dot net application and integration capabilities to enable microservice architecture. In addition to being hands on developer, the role requires the individual to leading and work with Dot net developers and integration developers, overseeing the end to end technical working to deliver features. Candidates who like to experiment and learn/discover new technologies, methods, tools with a direction to bring new capabilities to the product will be suitable
Key Responsibilities
- Perform Product Discovery proof of concepts as directed by Product manager
- Design, develop, and maintain both new and existing code, ranging from client-side development using JavaScript, HTML, and CSS, to server-side code using C# and ASP.NET MVC, Web API, Windows services, and ADO.NET for data persistence and retrieval.
- Write readable, extensible, testable code, while being mindful of performance requirements. • Create, maintain, and run unit tests for both new and existing code, with a goal of delivering defect-free and well-tested code to QA.
- Capable of developing restful services using Dot net framework and other integration tools
- Work with management to create and adhere to schedules, while maintaining flexibility to adapt to shifting market demands.
- Translate mockups and wireframes into functioning front-end code.
- Write and maintain documentation for new and existing features.
- Keep up-to-date on best practices and new technologies.
- Rapid prototyping, and presenting conceptual design and working prototypes to management.
- Conduct design and code reviews and collaborate to ensure your own code passes review.
- Work with Product Management to analyze require
Required Skills & Experience
- Experience in Dot Net framework preferably in cloud based platforms/infrastructure
- Experience in integration enablement preferably in REST APIs
- Experience in Database languages and stored procedures, database query optimization
- Experimental knowledge in a broad technical aspects like SSO (SAML2/Oauth2), Security, RPA, Microservices architecture
Qualifications
BE with 6+ years of experience in product development
JOB Requirements and Responsibilities:
#SeniorSystemadministrator
- #ActiveDirectory Domain, #GroupPolicies, #Domaincontroller migration and upgrades.
- File and Print sharing, #NTFS permissions. #FileServer #migrations.
- #MicrosoftExchange or #Office365 messaging, #Outlook Configurations.
- Knowledge of Data #Backups, Backup Strategies, Experience on #backuptools will be an additional advantage.
- Basic knowledge of #Routers, #Firewalls, NAT, #VPN configuration #Sonicwalll preferable.
- Knowledge and working experience on #TicketingSystems & #RemoteAdministration tools.
- Good #DesktopTroubleshooting experience.
- #AntiVirus installations and #Troubleshooting.
- Knowledge of #DHCP , #DNS Management.
- Ticketing tool and #RMM tool #Labtech, #Kaseya, #Autotask (Experience preferred)
We are looking for a Full Stack Developer-REMOTE Position
Strong knowledge of HTML, CSS, JavaScript, and JavaScript frameworks (e.g., React, Angular, Vue)
• Experience with backend technologies such as Node.js, DynamoDB, and PostgreSQL.
• Experience with version control systems (e.g., Git)
• Knowledge of web standards and accessibility guidelines
• Familiarity with server-side rendering and SEO best practices
Experience with AWS services, including AWS Lambda, API Gateway, and DynamoDB.
• Experience with Dev Ops- Infrastructure as Code, CI / CD, Test & Deployment Automation.
• Experience writing and maintaining a test suite throughout a project's lifecycle.
• Familiarity with Web Accessibility standards and technology
• Experience architecting and building Graph QL APIs and REST-full services.
- Understand the complex needs of Japanese users
- Design and develop prototypes for solution
- Design Figma and brainstorm on the issues
- Convert figma designs into HTML/CSS or react code
- Code HTML/CSS
- Code in React JS
- Can design all parts of UI including assets
Position Summary
Cloud Engineer helps to solutionize, enable, migrate and onboard clients to a secure cloud
platform, which offload the heavy lifting for the clients so that they can focus on their own business
value creation.
Job Description
- Assessing existing customer systems and/or cloud environment to determine the best migration approach and supporting tools used
- Build a secure and compliant cloud environment, with a proven enterprise operating model, on-going cost optimisation, and day-to-day infrastructure management
- Provide and implement cloud solutions to reduce operational overhead and risk, and automates common activities, such as change requests, monitoring, patch management, security, and backup services, and provides full-lifecycle services to provision, run, and support their infrastructure
- Collaborate with internal service teams to meet the clients’ needs for their infrastructure and application deployments
- Troubleshoot complex infrastructure deployments, recreate customer issues, and build proof of concept environments that abide by cloud-best-practices & well architecture frameworks
- Apply advanced troubleshooting techniques to provide unique solutions to our customers’ individual needs
- Work on critical, highly complex customer problems that will span across multiple cloud platforms and services
- Identify and drive improvements on process and technical related issues. Act as an escalation point of contact for the clients
- Drive clients meetings & communication during reviews
Requirement:
- Degree in computer science or a similar field.
- At least 2 year of experience in the field of cloud computing.
- Experience with CI/CD systems.
- Strong in Cloud services
- Exposure to AWS/GCP and other cloud-based infrastructure platforms
- Experience with AWS configuration and management – EC2, S3, EBS, ELB, IAM, VPC, RDS, CloudFront etc
- Exposure in architecting, designing, developing, and implementing cloud solutions on AWS platforms or other cloud server such as Azure, Google Cloud
- Proficient in the use and administration of all versions of MS Windows Server
- Experience with Linux and Windows system administration and web server configuration and monitoring
- Solid programming skills in Python, Java, Perl
- Good understanding of software design principles and best practices
- Good knowledge of REST APIs
- Should have hands-on experience in any deployment orchestration tool (Jenkins, Urbancode, Bamboo, etc.)
- Experience with Docker, Kubernetes, and Helm charts
- Hands on experience in Ansible and Git repositories
- Knowledge in Maven / Gradle
- Azure, AWS, and GCP certifications are preferred.
- Troubleshooting and analytical skills.
- Good communication and collaboration skills.
About Kloud9:
Kloud9 exists with the sole purpose of providing cloud expertise to the retail industry. Our team of cloud architects, engineers and developers help retailers launch a successful cloud initiative so you can quickly realise the benefits of cloud technology. Our standardised, proven cloud adoption methodologies reduce the cloud adoption time and effort so you can directly benefit from lower migration costs.
Kloud9 was founded with the vision of bridging the gap between E-commerce and cloud. The E-commerce of any industry is limiting and poses a huge challenge in terms of the finances spent on physical data structures.
At Kloud9, we know migrating to the cloud is the single most significant technology shift your company faces today. We are your trusted advisors in transformation and are determined to build a deep partnership along the way. Our cloud and retail experts will ease your transition to the cloud.
Our sole focus is to provide cloud expertise to retail industry giving our clients the empowerment that will take their business to the next level. Our team of proficient architects, engineers and developers have been designing, building and implementing solutions for retailers for an average of more than 20 years.
We are a cloud vendor that is both platform and technology independent. Our vendor independence not just provides us with a unique perspective into the cloud market but also ensures that we deliver the cloud solutions available that best meet our clients' requirements.
What we are looking for:
● Overall 8+ Years of Experience in Web Application development.
● 5+ Years of development experience with JAVA8 , Springboot, Microservices and middleware
● 3+ Years of Designing Middleware using Node JS platform.
● Good to have 2+ Years of Experience in using NodeJS along with AWS Serverless platform.
● Good Experience with Javascript / TypeScript, Event Loops, ExpressJS, GraphQL, SQL DB (MySQLDB), NoSQL DB(MongoDB) and YAML templates.
● Good Experience with TDD Driven Development and Automated Unit Testing.
● Good Experience with exposing and consuming Rest APIs in Java 8, Springboot platform and Swagger API contracts.
● Good Experience in building NodeJS middleware performing Transformations, Routing, Aggregation, Orchestration and
Authentication(JWT/OAUTH).
● Experience supporting and working with cross-functional teams in a dynamic environment.
● Experience working in Agile Scrum Methodology.
● Very good Problem-Solving Skills.
● Very good learner and passion for technology.
● Excellent verbal and written communication skills in English
● Ability to communicate effectively with team members and business stakeholders
Why Explore a Career at Kloud9:
With job opportunities in prime locations of US, London, Poland and Bengaluru, we help build your career paths in cutting edge technologies of AI, Machine Learning and Data Science. Be part of an inclusive and diverse workforce that's changing the face of retail technology with their creativity and innovative solutions. Our vested interest in our employees translates to delivering the best products and solutions to our customers.