
- A customer care executive tends to act as a link-man between a company and its customers and resolves any such queries generated by its customers or clients with efficiency.
- The only aim is to ensure customer satisfaction by fulfilling their requirements.
- Should be confident in troubleshooting any such emerging queries and maintaining high standards.
- Good Convincing Skills.
- Good communication and interpersonal skills interactive communication.
- Document or maintain records of each and every interaction with the customers for future evaluation.
- Follow the procedure, and guidelines provided and implement it while troubleshooting queries.
- Proficiency in English is Mandatory.

About BDS Legal Services
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REVIEW CRITERIA:
MANDATORY:
- Strong Hands-On AWS Cloud Engineering / DevOps Profile
- Mandatory (Experience 1): Must have 12+ years of experience in AWS Cloud Engineering / Cloud Operations / Application Support
- Mandatory (Experience 2): Must have strong hands-on experience supporting AWS production environments (EC2, VPC, IAM, S3, ALB, CloudWatch)
- Mandatory (Infrastructure as a code): Must have hands-on Infrastructure as Code experience using Terraform in production environments
- Mandatory (AWS Networking): Strong understanding of AWS networking and connectivity (VPC design, routing, NAT, load balancers, hybrid connectivity basics)
- Mandatory (Cost Optimization): Exposure to cost optimization and usage tracking in AWS environments
- Mandatory (Core Skills): Experience handling monitoring, alerts, incident management, and root cause analysis
- Mandatory (Soft Skills): Strong communication skills and stakeholder coordination skills
ROLE & RESPONSIBILITIES:
We are looking for a hands-on AWS Cloud Engineer to support day-to-day cloud operations, automation, and reliability of AWS environments. This role works closely with the Cloud Operations Lead, DevOps, Security, and Application teams to ensure stable, secure, and cost-effective cloud platforms.
KEY RESPONSIBILITIES:
- Operate and support AWS production environments across multiple accounts
- Manage infrastructure using Terraform and support CI/CD pipelines
- Support Amazon EKS clusters, upgrades, scaling, and troubleshooting
- Build and manage Docker images and push to Amazon ECR
- Monitor systems using CloudWatch and third-party tools; respond to incidents
- Support AWS networking (VPCs, NAT, Transit Gateway, VPN/DX)
- Assist with cost optimization, tagging, and governance standards
- Automate operational tasks using Python, Lambda, and Systems Manager
IDEAL CANDIDATE:
- Strong hands-on AWS experience (EC2, VPC, IAM, S3, ALB, CloudWatch)
- Experience with Terraform and Git-based workflows
- Hands-on experience with Kubernetes / EKS
- Experience with CI/CD tools (GitHub Actions, Jenkins, etc.)
- Scripting experience in Python or Bash
- Understanding of monitoring, incident management, and cloud security basics
NICE TO HAVE:
- AWS Associate-level certifications
- Experience with Karpenter, Prometheus, New Relic
- Exposure to FinOps and cost optimization practices
Job Title: IT Recruiter
Location: Mohali, Punjab
Job Type: Full-Time | On-Site
Key Responsibilities:
- 0.6 months of experience in IT recruitment .
- Understand job requirements and create effective sourcing strategies
- Screen resumes, conduct initial interviews, and coordinate with hiring managers
- Maintain and update candidate databases.
- Strong communication and interpersonal skills
- Manage full recruitment lifecycle from sourcing to onboarding
- Familiarity with job portals and LinkedIn sourcing.

Our Client is looking to hire Databricks Amin immediatly.
This is PAN-INDIA Bulk hiring
Minimum of 6-8+ years with Databricks, Pyspark/Python and AWS.
Must have AWS
Notice 15-30 days is preferred.
Share profiles at hr at etpspl dot com
Please refer/share our email to your friends/colleagues who are looking for job.
● Write clean, reliable, reusable, scalable, testable and
maintainable code.
● Produce best in class documentation, testing and monitoring
● Estimate effort, identify risks
● Mentor/coach other engineers in the team to facilitate their
development and to provide technical leadership to them.
● Rise above details as and when needed to spot broader
issues/trends and implications for the product/team as a whole
● Practice and promote craftsmanship in software engineering
(coding, testing, code reviews, documentation, scalability,
performance, etc.)
● Break down requirements, estimate tasks, and assist in planning
roadmap accurately
● Develop iterative solutions to address expansive product goals
● Platformize components as libraries, utilities and promote reuse
● Be able to conceptualize and develop prototypes quickly
● Own large technical deliverables and execute in a structured
manner.
● Take accountability for the overall health of the products you
build and ensure predictability of the deliverables of your team.
● Drive technical roadmap of the team in collaboration with
Product and Business Teams.
Qualifications:
● B.Tech/BE/MCA in Computer Science or a related technical
discipline (or equivalent). Or high technical acumen and rich
technical experience.
● 4+ years of Expertise with modern Javascript in developing REST
web services
Solid knowledge and experience of working in C/C++ programming language
Solid knowledge and experience of working with PCL (Printer Command Language) or IPDS (Intelligent Printer Data Stream)
Solid working knowledge of object oriented principles: Encapsulation, Classes, Inheritance, Code Reuse, Polymorphism, Decoupling
Responsible for technical design of a subsystem
Knows how to apply architecture and design patterns
Business Analyst (Data & Analytics) Remote Work, US shift
General Scope and Summary
The Data and Analytics Team sits in the Digital and Enterprise Capabilities Group and is responsible for driving the strategy, implementation and delivery of Data, Analytics and Automation capabilities across Enterprise. This global team will deliver “Next-Gen Value” by establishing core Data and Analytics capabilities needed to effectively manage and exploit Data as an Enterprise Asset. The Business Analyst will be responsible for documenting business processes, use cases and gathering requirements which will enable teams answer strategic and business questions through data.
Roles and Responsibilities
Night Shift - Remote Work
Document business processes this includes workflow diagrams, entity relationship diagrams and other supporting documentation
Design new workflows based upon business requirements
Interact with development resources to create the technical requirements
Act as quality assurance liaison prior to release of new data analysis or applications
Write technical documentation for our applications to be provided to customer success for turning into user friendly documentation
Perform Data Exploration and Analysis
Build simple reports/dashboards
Interact with external stakeholders to address technical issues.
Experience, Education and Specialised Knowledge and Skills
Must thrive working in a fast-paced, innovative environment while remaining flexible, proactive, resourceful, and efficient.
Strong interpersonal skills, ability to understand stakeholder pain points, ability to analyze complex issues to develop relevant and realistic solutions and recommendations.
Demonstrated ability to translate strategy into action; excellent technical skills and an ability to communicate complex issues in a simple way and to orchestrate solutions to resolve issues and mitigate risks.
Basic Qualifications
4+ years’ experience in business analytics, data analysis, data management, or related technologies.
Data Related certifications and/or degrees preferred.
Deep technical and domain knowledge related to Analytics, data exploration, business analysis Experience with a variety of business intelligence and analytical software package (e.g., Tableau, Power BI etc.).
Experience with Gathering requirements, creating workflows on data projects
Exposure, and knowledge of primary cloud provider offerings and architectures (AWS, Azure, GCP).
Knowledge of agile methods and delivery techniques.
Experience with Data exploration, profiling like SQL
Experience in working with cross functional teams.
Ability to deliver in fast paced environment with attention to detail and
execution focus
Exceptional verbal and written communication
Ability to work individually, within a cross-functional team, as well as with external partners and vendors
Preferred Qualification
Awareness of regulatory impacts to data in the Live Sciences business,
such as GxP.
Ability to deliver fast, show quick wins and have the big picture in mind
Ability to work with external vendors and hold them accountable
Ability to juggle multiple priorities and make quick decisions
Engineering Leader, Cloud Infrastructure.
Bengaluru, Karnataka, India
Do you thrive on solving complex technical problems? Do you want to be at the cutting edge of technology? If so,we’re interested in speaking with you!
Your Impact:
We’re looking for a seasoned engineering leader in the Cloud team that is responsible for building, operating, and maintaining a customer-facing DBaaS service in multiple public clouds (AWS, GCP, and Azure). The service supports unified multiverse management of YugabyteDB, including fault-domain aware provisioning, rolling upgrades, security,
networking, monitoring, and day-2 operations (backups, scaling, billing etc). If you’re a strong leader who exemplifies collaboration, who is driven and thrive in a fast-paced startup environment, and who has a strong desire to build an internet-scale, extensible cloud based service with strong emphasis on simplicity and user experience, this job is for
you.
You Will:
Lead, inspire, and influence to make sure your team is successful
Partner with the recruiting team to attract and retain high-quality and diverse talent
Establish great rapport with other development teams, Product Managers, Sales and Customer Success tomaintain high levels of visibility, efficiency, and collaboration
Ensure teams have appropriate technical direction, leadership and balance between short-term impact andlong term architectural vision.
Occasionally contributing to development tasks such as coding and feature verifications to assist teamswith release commitments, to gain an understanding of the deeply technical product as well as to keepyour technical acumen sharp.
You'll need:
BS/MS degree in CS-or- a related field with 5+ years of engineering management experience leading productive, high-functioning teams
Strong fundamentals in distributed systems design and development
Ability to hire while ensuring a high hiring bar, keep engineers motivated, coach/mentor, and handle performance management
Experience running production services in Public Clouds such as AWS, GCP, and Azure
Experience with running large stateful data systems in the Cloud
Prior knowledge of Cloud architecture and implementation features (multi-tenancy, containerization,orchestration, elastic scalability)
A great track record of shipping features and hitting deadlines consistently; should be able to move fast,build in increments and iterate; have a sense of urgency, aggressive mindset towards achieving results and excellent prioritization skills; able to anticipate future technical needs for the product and craft plans to realize them
Ability to influence the team, peers, and upper management using effective communication and collaborative techniques; focused on building and maintaining a culture of collaboration within the team.
- Provide development and maintenance services for .NET application.
- Develop and implement best practices for .NET programming.
- Review codes and provide recommendations for improvements.
- Identify the key problems and develop a solution within business and technical context.
- Design, develop, test, review and document .NET application programs.
- Evaluate user requests to determine budget, time, feasibility and compatibility of the new or modified program.
- Analyze technical architecture and provide recommendations.
- Coordinate with users to analyze and propose application solutions to meet business needs.
- Participate in all stages of the software development life cycle including coding, designing and documentation.
- Develop support processes to integrate .NET applications into in-house and third party applications.
- Prepare and maintain system-level, program-level and user-level documentations.
- Act as a technical lead for development and integration of .NET applications.
About the job
We, at BitClass, are looking to hire a Senior Software Engineer to join the Personalization, Recommendation and Search team. As a core member fo the team, you will design, build and own complex systems that will provide a personalised and unique experience to the entire audience of BitClass. The role involves engineering and building interest cloud of users and serving them meaningful content based on a highly-tuned and robust recommendation engine.
Responsibilities and requirements
- Writing clean, high-quality, high-performance, maintainable code
- Hands-on with Elasticsearch and its capabilities to build indices and serve recommendations
- Familiarity with building async pipeline to keep indexing data into Elasticsearch
- Develop and support software including applications, database integration, interfaces, and new functionality enhancements
- Support test and deployment of new products and features
- Participate in code reviews
Qualifications
- Bachelor's degree in Computer Science (or related field)
- 3+ years of relevant work experience
- Expertise in Object Oriented Design, Database Design, and XML Schema
- Experience with Agile or Scrum software development methodologies
- Ability to multi-task, organize, and prioritize work
- Create delightful user experiences by building interfaces that are incredibly simple, elegant, and fun.
- Analyze user interface problems and create design solutions that meet measurable business goals and requirements.
- Conduct concept and usability testing and gather feedback
- Help decide what to build and why not just make pretty pixels.
- Take a user-centered design approach and rapidly test and iterate your designs.
- Ask smart questions, take risks, and champion new ideas.
- Work with product management to define a successful, repeatable design and discovery playbook.
- Work closely with engineering on exceptional design work, providing on-the-fly input and direction.
- Help us build out scalable design practices, including the development of component libraries and design patterns.
- You ensure that you have accounted for variations across a wide variety of devices and platforms, handled error conditions and edge cases, and defined usable, elegant micro-interactions.
- Adhering to the brand guidelines while designing the experiences for a consistent brand reflection.
You should apply if you have:
- 1-5 years of industry experience in design with a proven track record of solving UX problems.
- Sound understanding of UX methodology and lifecycle across significant channels and platforms.
- Customer-focused, with experience using design research methods to uncover customer insights.
- Expertise in core UX disciplines including information architecture, interaction design, application of design systems, and UI design.
- Experience working with early-stage efforts, dealing with ambiguity, and driving projects forward
- Strong collaboration skills with other UX Designers, Product Managers, Engineering, Marketing.
- Strong communication and presentation skills, ability to listen, be proactive at addressing feedback, represent and advocate for UX and users.
- Understanding of patterns, best practices, and design standards across iOS, Android, and Web.
- Hands-on experience working with design tools including Adobe suite, Sketch & Prototyping tools.
- Some basic understanding and experience with Illustrations and Motion Design.







