Network Engineer

Data Research Analyst (DRA) – Sales

Key Responsibilities:

·        Research and extract relevant business data from various online portals, directories, and platforms.

·        Identify and qualify hot leads that align with our target customer profile.

·        Maintain and update accurate records of leads

·        Work closely with the sales team to ensure smooth lead handover.

·        Continuously monitor lead sources and suggest new opportunities for data gathering.

Requirements:

·        Prior experience in data research, lead generation, or sales support.

·        Able to get the prospect’s email, phone numbers and more.

·        Strong attention to detail and accuracy in data handling.

·        Familiarity with sales portals like LinkedIn, Upwork, Clutch, etc.

·        Good communication skills and ability to understand target market requirements.

Business Development Executive (BDE) / Business Development Manager (BDM) – IT Staffing

Role Overview:

• This is a Business Development role in an IT Staffing & Recruitment company.
• Your primary responsibility will be to bring new clients and generate business for the company.

Key Responsibilities:

• Identify and approach potential clients through LinkedIn, cold calling, emails, and networking.
• Generate leads and convert them into active clients.
• Understand clients' hiring requirements and coordinate with the recruitment team.
• Build and maintain long-term relationships with clients.
• Negotiate commercial terms and close new business deals.
• Follow up with clients regularly and ensure smooth delivery of hiring requirements.
• Achieve monthly business and revenue targets.
• Work closely with recruiters to ensure timely delivery of suitable candidates.

Required Skills:

• Good communication and negotiation skills.
• Experience in B2B sales or IT Staffing Business Development.
• Confidence in client interaction and lead generation.
• Self-motivated and target-oriented.

KPIs:

• New client acquisition.
• Lead generation.
• Revenue generation.
• Client retention.
• Successful closure of staffing requirements.

In simple terms:

Your role is to find companies that have hiring requirements, onboard them as clients, understand their hiring needs, and work with the recruitment team to help them hire the right candidates.

Review Criteria

• Strong Lead – User Research & Analyst profile (behavioural/user/product/ux analytics)
• 10+ years of experience in Behavioral Data Analytics, User Research, or Product Insights, driving data-informed decision-making for B2C digital products (web and app).
• 6 months+ experience in analyzing user journeys, clickstream, and behavioral data using tools such as Google Analytics, Mixpanel, CleverTap, Firebase, or Amplitude.
• Experience in leading cross-functional user research and analytics initiatives in collaboration with Product, Design, Engineering, and Business teams to translate behavioral insights into actionable strategies.
• Strong expertise in A/B testing and experimentation, including hypothesis design, execution, statistical validation, and impact interpretation.
• Ability to identify behavioral patterns, funnel drop-offs, engagement trends, and user journey anomalies using large datasets and mixed-method analysis.
• Hands-on proficiency in SQL, Excel, and data visualization/storytelling tools such as Tableau, Power BI, or Looker for executive reporting and dashboard creation.
• Deep understanding of UX principles, customer journey mapping, and product experience design, with experience integrating qualitative and quantitative insights.

Preferred

• Ability to build insightful dashboards and executive reports highlighting user engagement, retention, and behavioral metrics; familiarity with mixed-method research, AI-assisted insight tools (Dovetail, EnjoyHQ, Qualtrics, UserZoom), and mentoring junior researchers

Job Specific Criteria

• CV Attachment is mandatory
• We have an alternate Saturday’s working. Are you comfortable to WFH on 1st and 4th Saturday?

Role & Responsibilities

Product Conceptualization & UX Strategy Development:

• Conceptualize customer experience strategies
• Collaborate with product managers to conceptualize new products & align UX with product roadmaps.
• Develop and implement UX strategies that align with business objectives.
• Stay up-to-date with industry trends and best practices in UX & UI for AI.
• Assist in defining product requirements and features.
• Use data analytics to inform product strategy and prioritize features.
• Ensure product alignment with customer needs and business goals.Develop platform blueprints that include a features and functionalities map, ecosystem map, and information architecture.
• Create wireframes, prototypes, and mock-ups using tools like Figma
• Conduct usability testing and iterate designs based on feedback
• Employ tools like X-Mind for brainstorming and mind mapping

Customer Journey Analysis:

• Understand and map out customer journeys and scenarios.
• Identify pain points and opportunities for improvement.
• Develop customer personas and empathy maps.

Cross-Functional Collaboration:

• Work closely with internal units such as UX Research, Design, UX Content, and UX QA to ensure seamless delivery of CX initiatives.
• Coordinate with development teams to ensure UX designs are implemented accurately.

Data Analytics and Tools:

• Utilize clickstream and analytics tools like Google Analytics, CleverTap, and Medallia to gather and analyse user data.
• Leverage data to drive decisions and optimize customer experiences.
• Strong background in data analytics, including proficiency in interpreting complex datasets to inform UX decisions.

Ideal Candidate

• Bachelor’s or Master’s degree in a relevant field (e.g., UX Design, Human-Computer Interaction, Computer Science, Marketing).
• 5+ years of experience in CX/UX roles, preferably in a B2C environment.
• Proficiency in analytics tools (Google Analytics, CleverTap, Medallia, Hotjar, etc).
• Strong understanding of wireframing and prototyping tools (Figma, XMind, etc).
• Excellent communication and collaboration skills.
• Proven experience in managing cross-functional teams and projects.
• Strong background in data analytics and data-driven decision-making.
• Expert understanding of user experience and user-centered design approaches
• Detail-orientation with experience and will to continuously learn, adapt and evolve
• Creating and measuring the success and impact of your CX designs
• Knowledge of testing tools like Maze, UsabiltyHub, UserZoom would be a plus
• Experienced in designing responsive websites as well as mobile apps
• Understanding of iOS and Android design guidelines
• Passion for great customer-focus design, purposeful aesthetic sense and generating simple solutions to complex problems.
• Excellent communication skills to be able to present their work and ideas to the leadership team.

About the role:

We’re seeking a qualified Sales Manager to sell Whitehat Jr’s product that our customers have grown to rely on. The Sales Manager will utilise their skills to generate high quality leads, build a strong relationship with customers and close deals. The ideal candidate will be a quick learner with strong negotiating skills, and demonstrate the ability to showcase our offerings in a compelling way.

Role details:

Scope: Exceed targets for New Sales, Referrals or Renewals, in an individual contributor role

Work Location: Remote online work until offices reopen, candidate may be based anywhere in India

Working days: 6 working days with 1 day-off which may be during week

Shifts (subject to change): shift start hour will be after 6 AM and shift end hour before 12 midnight (For day shifts), shift start hour will be after 7 PM and shift end hour before 10 AM (For night shift)

Mandatory Language Fluency: English, Hindi

Laptop/Wi-fi: candidates to use their own laptops, wi-fi will be reimbursed

Qualifications:

• Proven B2C Sales track record of exceeding targets, >2 years of Sales experience
• Fluency in English and Hindi, ability and willingness to deliver in a high pressure environment
• Excellent communication, interpersonal, problem-solving, presentation, and organisational skills.
• Ability to counsel a parent for the child's future
• Comfortable with changing shift timings so that we may serve our customers better
• Graduation is not mandatory for candidates with 3+ years of experience
• Working knowledge of Salesforce, spreadsheets (Excel, Google Sheets ) and powerpoint

Key Responsibilities: 

• Rewrite existing APIs in NodeJS. 
• Remodel the APIs into Micro services-based architecture. 
• Implement a caching layer wherever possible. 
• Optimize the API for high performance and scalability. 
• Write unit tests for API Testing.
• Automate the code testing and deployment process.

Skills Required: 

• At least 2 years of experience developing Backends using NodeJS — should be well versed with its asynchronous nature & event loop, and know its quirks and workarounds. 
• Excellent hands-on experience using MySQL or any other SQL Database. 
• Good knowledge of MongoDB or any other NoSQL Database. 
• Good knowledge of Redis, its data types, and their use cases. 
• Experience with graph-based databases like GraphQL and Neo4j. 
• Experience developing and deploying REST APIs. 
• Good knowledge of Unit Testing and available Test Frameworks. 
• Good understanding of advanced JS libraries and frameworks. 
• Experience with Web sockets, Service Workers, and Web Push Notifications. 
• Familiar with NodeJS profiling tools. 
• Proficient understanding of code versioning tools such as Git. 
• Good knowledge of creating and maintaining DevOps infrastructure on cloud platforms. 
• Should be a fast learner and a go-getter — without any fear of trying out new things Preferences. 
• Experience building a large scale social or location-based app.

Foreign Accounting experience compulsory (Night Shift)

Required Skills:

• Having experience on daily operations of the accounting in QuickBooks.
• Timesheets, Invoicing, Billing
• Month & Year-End Process.
• Accounts Payable/ receivable.
• Receipt & Payments.
• General Ledger
• Account Reconciliations
• Provide required accounting data and produce financial reports and statements
• Establish appropriate practices for collecting client financial information, analyzing, verifying, and reporting.

• Excellent written and verbal communication skill is a must.
• Candidate should be comfortable in US shifts.
• Preference will be given to first world educated candidates.

• Employee friendly Corporate Work culture
• Excellent Salary structure
• Timings are fixed (6:30 PM to 3:30 AM) with Saturday and Sunday Off.
• Best in class infrastructure
• In-House Meals are available.
• Strong recognition for our employees, giving them excellent career path.
• An outstanding opportunity to work with On-shore US clients.

Responsibilities:

• Design and implement backend infrastructure and APIs.

• Write high quality code that is robust, readable and scales.

• Possess the drive to dive deep. thrive and progress even in ambiguous situations.

• Encourage and support knowledge sharing within teams and external groups.

• Troubleshoot & debug applications.

• Adopt problem solving as a way of life - always go to the root cause.

• Collaborate with the team to discuss and implement ideas.

• Build responsive, robust and optimised applications.

Requirements:

• Passionate about building backend systems.

• Desire to explore new ideas, open to other ideas as well.

• Love for writing clean, beautiful, readable and testable code.

• Experience in designing extensible DRY code.

• Our stack is based on Django, Python3 Celery, Angular and Postgres.

• We expect you to have a good understanding of Python. It's even better if you are familiar with some of Git. Django, Celery, Redis and Unix Shell.