11+ Troubleshooting Jobs in Ahmedabad | Troubleshooting Job openings in Ahmedabad

We're a network of the world's best developers - full-time, long-term remote software jobs with better compensation and career growth.  We enable our clients to accelerate their Cloud Offering and Capitalize on Cloud.  We have our own IOT/AI platform and we provide professional services on that platform to build custom clouds for their IOT devices.  We also build mobile apps, run 24x7 devops/site reliability engineering for our clients.

We are looking for a friendly, hands on technical, and dependable computer professional to provide the highest level of customer support and improve customer satisfaction that helps build brand loyalty for our udoo platform.

This person MUST have:

• Minimum of 2 year's experience in a similar role.
• Experience in Configure and install various network devices and services (routers, switches, firewalls, VPN, servers)
• Perform network maintenance and system upgrades
• Must be good in Linux platform and basic hardware.
• Provide Level-1/2 support and troubleshooting to resolve issues.
• Work on ticket portal for ongoing customer queries.
• Ability to work effectively in a team environment pleasant, professional, and courteous personality skills
• Good verbal and written communication skills providing call support to Internal and External End Users.
• Handle customer calls/emails regarding technical issues for end users.
• Strong communication skills
• Attention to detail.
• Linux, drafting for email and tickets, basic understanding of vmware is important.

Experience:

• Min 3 year experience

Location:

• Ahmedabad

Timings:

• 40 hours a week with a rotational shift every month.

Position:

• Full time/Direct
• We have great benefits such as PF, medical insurance, 12 annual company holidays, 12 PTO leaves per year, annual increments, Diwali bonus, spot bonuses and other incentives etc.
• We dont believe in locking in people with large notice periods.  You will stay here because you love the company.  We have only a 15 days notice period.

Job description

As a Business Development Executive, you will be responsible for driving the company's growth by identifying new business opportunities, building strong client relationships, and promoting the company's IT services and solutions. Your primary focus will be on expanding the customer base and fostering long-term partnerships.

Position Name: BDE (Business Development Executive

Required Experience: 1 to 4 years

Working Mode: Working From Office (on-site)

Location: Ahmedabad Gujarat (Prahlad Nagar)

No of Position: 4+

Must have:

• Lead Generation and Management
• Client Communication, Relationship Handling
• Sales Strategy Development
• Negotiation and Closing Skills, Market and Industry Knowledge
• Time Management and Organization
• Analytical and Problem-Solving Skills
• Technical Proficiency
• Adaptability and Resilience
• Collaboration and Customer-Centric Approach
• CRM experience
• Experience in the complete sales cycle including deal closing

Roles & Responsibilities :

• Conduct market research to identify potential clients and business opportunities.
• Generate leads through online research, networking, and cold calling.
• Contact potential clients via email, phone, and social media to introduce our products and services.
• Assist in setting up and attending client meetings and presentations.
• Support the sales team with proposals and presentations.
• Maintain and update the CRM system.
• Build and maintain strong client relationships.
• Prepare regular sales activity reports

Skills :

• Required Excellent Communication with verbal and written skills
• Candidate should require experience in Domestic and International domains.
• Relationship Building & Market Research analysis.
• Candidate should be problem-solving and can work independently
• Customer Relationship Management.
• Experience with client handling, client management, and closing the deal.
• Lead Generation and cold calling experience will be preferable.

Qualifications:

Bachelor's degree in BTech, MCA, BCA, MTech, MBA, BBA Pass out can apply.

Benefits:

• 5 days working Culture
• Team Outing and Team Building Activities
• Soft Skills Development Training and sessions
• Leave Encashment
• Flexible Working Hours
• Employee Engagement Activities
• Get a chance to work on Latest Technology
• Open Communication Policy
• No laid off during covid 19 time
• Job Security and Stability

Job Description:

Position: Business Development Executive

Exp: 2+ Years of experience

Skills:

• Must have strong knowledge of freelancing site Upwork.
• Must have inside-out knowledge of Upwork algorithms and have great sense and command on Upwork.
• Excellent Analytical & Communication Skills (Written and Oral).
• Email Etiquette, Proposal Writing, Follow-up, and Requirement Gathering.
• Must be aware of client details analysis.

Primary Responsibilities

• Architect and drive complex software performance improvement projects that mitigate the performance challenges of the product and establish new guidelines for future product features
• Work with the development team, and database administrators to analyze performance bottlenecks, make recommendations to address performance concerns, and co-design performance into new feature development
• Efficiently working with various profiling and monitoring tools to identify performance and concurrency bottlenecks, propose and implement optimizations to improve cloud product
• Review end-user usage patterns and customer logged performance defects and enhance performance test coverage based on gaps identified.
• Understand database internals, server and storage system design, application interactions with database queries and stored procedures and with other downstream systems
• Troubleshoot issues experienced by users and propose solutions

Basic Qualifications

• 8+ years of experience in implementing and driving software performance engineering projects and solutions. Advanced level experience with concurrency, multithreading, and distributed system architectures
• Experience analyzing performance bottlenecks with application code interfacing with databases using ORM Frameworks, cache layers, data storage, servers, networking, and database query protocols including developing stored procedures, SQL queries, and database applications
• Working knowledge of relational database internals (locking, consistency, replication, serialization, failover, recovery)
• Comfortable with Windows, SQL Server, .NET Framework/Core, GIT, Nuget, SPA, Modern UI Frameworks, ORM Framework NHibernate in terms of both tools and application development
• Passionate about finding software performance bottlenecks and optimizing code to produce a better customer experience
• Experience with APM (Application Performance Monitoring), RUM (Real User Monitoring), and other Dev tools used for Performance monitoring and analysis
• Experience with performance bottleneck analysis, system design for scaling

Task:

• Develop, record, and maintain cutting-edge web-based PHP applications.
• Build innovative, state-of-the-art applications and collaborate with the User Experience (UX) team
• Ensure HTML, CSS, and shared JavaScript is valid and consistent across applications.
• Prepare and maintain all applications utilizing standard development tools.
• Utilize backend data services and contribute to increase existing data services API.
• Lead the entire web application development life cycle right from concept stage to delivery and post launch support.
• Refactor, optimize, and improve the existing codebase for maintenance and scale.
• Use test driven development and acceptance tests to ensure feature quality
• Convey effectively with all task progress, evaluations, suggestions, schedules along with technical and process issues.
• Document the development process, architecture, and standard components.
• Coordinate with co-developers and keeps project manager well informed of the status of development effort and serves as a liaison between development staff and project manager.
• Keep abreast of new trends and best practices in web development.

We wish:

• Previous working experience as a PHP Developer for 4 year(s)
• User authentication and authorization between multiple systems, servers, and environments
• Integration of multiple data sources and databases into one system
• Familiarity with limitations of PHP as a platform and its workarounds
• Proficient in PHP, HTML5, JavaScript, JQuery Expert
• Experience with PHP MVC frameworks (Symfony, Laravel, Yii, CodeIgniter, Zend, etc.)
• Excellent relational database skills with MySQL
• Experience with building restful JSON web services
• Knowledge of API’s, such as Twitter, Facebook, Google maps, Instagram, etc.
• Understanding of responsive design frameworks such as bootstrap

Desirable:

• Should have problem-solving skills
• Good experience in oops concept
• Good experience  in MVC
• Good experience in jQuery & JavaScript
• Learn & work on new technologies/ frameworks.
• Knowledge of bootstrap

We Offer:

• Freedom to realize your ideas & individual career & development opportunities.
• A motivating work environment, flat hierarchical structure, numerous company events that cannot be forgotten, and fun at the workplace with flexibilities.
• Professional challenges and career development opportunities.

• Experience of working with any reputed Advertising agency or design studio
• Possession of creative flair, versatility, conceptual/visual ability and originality
• Demonstrable graphic design skills with a good portfolio
• Ability to interact, communicate and present ideas
• Up to date with industry leading software and technologies
• Professionalism regarding time, costs and deadlines
• Good esthetic sense, style and exposure to outer world is expected
• Able to make artworks & print files