
Key Responsibilities:
-Provide technical support and troubleshooting assistance to end-users for hardware, software, and networking issues.
-Must have the knowledge of SharePoint.
-Manage and maintain Microsoft 365 applications, including Outlook, Word, Excel, and PowerPoint.
-Administer and monitor Microsoft Azure services, ensuring smooth operation and security compliance.
-Perform machine repairs and maintenance tasks, including diagnosing hardware issues and replacing faulty components.
-Collaborate with third-party IT vendors for procurement, installation, and maintenance of IT infrastructure and services.
Requirements:
*Bachelor's degree in Computer Science, Information Technology, or related field.
*Minimum 2 years of experience in IT support roles, with proficiency in Microsoft 365 and Microsoft Azure.
*Strong knowledge and experience in machine repairing and troubleshooting hardware issues.
*Excellent communication and interpersonal skills, with the ability to effectively interact with end-users and third-party vendors.
*Ability to work independently and prioritize tasks in a fast-paced environment.
Certification in Microsoft 365 or Microsoft Azure is preferred but not mandatory.

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Job Title : Data Engineer – GCP + Spark + DBT
Location : Bengaluru (On-site at Client Location | 3 Days WFO)
Experience : 8 to 12 Years
Level : Associate Architect
Type : Full-time
Job Overview :
We are looking for a seasoned Data Engineer to join the Data Platform Engineering team supporting a Unified Data Platform (UDP). This role requires hands-on expertise in DBT, GCP, BigQuery, and PySpark, with a solid foundation in CI/CD, data pipeline optimization, and agile delivery.
Mandatory Skills : GCP, DBT, Google Dataform, BigQuery, PySpark/Spark SQL, Advanced SQL, CI/CD, Git, Agile Methodologies.
Key Responsibilities :
- Design, build, and optimize scalable data pipelines using BigQuery, DBT, and PySpark.
- Leverage GCP-native services like Cloud Storage, Pub/Sub, Dataproc, Cloud Functions, and Composer for ETL/ELT workflows.
- Implement and maintain CI/CD for data engineering projects with Git-based version control.
- Collaborate with cross-functional teams including Infra, Security, and DataOps for reliable, secure, and high-quality data delivery.
- Lead code reviews, mentor junior engineers, and enforce best practices in data engineering.
- Participate in Agile sprints, backlog grooming, and Jira-based project tracking.
Must-Have Skills :
- Strong experience with DBT, Google Dataform, and BigQuery
- Hands-on expertise with PySpark/Spark SQL
- Proficient in GCP for data engineering workflows
- Solid knowledge of SQL optimization, Git, and CI/CD pipelines
- Agile team experience and strong problem-solving abilities
Nice-to-Have Skills :
- Familiarity with Databricks, Delta Lake, or Kafka
- Exposure to data observability and quality frameworks (e.g., Great Expectations, Soda)
- Knowledge of MDM patterns, Terraform, or IaC is a plus
What You Will Do
● Create beautiful software experiences for our clients using design thinking, and lean and agile methodology.
● Work on world-class software products using the latest cutting-edge technologies and platforms.
● Work in a dynamic, collaborative, transparent, non-hierarchical culture.
● Work in collaborative, fast-paced, and value-driven teams to build innovative customer experiences for our clients.
● Help to grow the next generation of developers and positively impact the industry.
Basic Qualifications
● Experience: 5+ years
● Hands-on development experience in backend, Java, SpringBoot, Hibernate, SQL, MongoDB, Jenkins, Microservices, etc.
● Server-side development experience mainly in JAVA.
● Passion for software engineering and following the best coding concepts.
● Good to great problem-solving and communication skills.
● Experience in working with cross-border, distributed teams is a must. Nice to have Qualifications ● Product and customer-centric mindset
● Great OO skills, including design patterns.
● Experience with large-scale enterprise systems Get to know us better: https://www.zemosolabs.com.
Software Solution Engineer – UI Development
(1-3 yrs of experience)
• 1-3 years of software development experience in Web Development.
• Willing to learn new technologies and frameworks.
• Demonstrable knowledge of web technologies including HTML, CSS, JavaScript,
AJAX,Bootstrap,React JS, jQuery etc.
• Self-starter with strong self-management skills.
• Ability to organize and manage multiple priorities. Basic knowledge of programming
languages.
• A team player with high level of dedication.
• Work closely with Project Managers and other members of the Development Team to both develop
detailed specification documents with clear project deliverables and timelines, and to ensure
timely completion of deliverables.
• Attend client meetings during the sales process and during development.
• Work with clients and Project Managers to build and refine graphic designs for websites.
• Convert raw images and layouts from a graphic designer into CSS/XHTML themes.
• Determine appropriate architecture, and other technical solutions, and make relevant recommendations
to clients.
• Communicate to the Project Manager with efficiency and accuracy any progress and/or delays.
• Engage in outside-the-box thinking to provide high value-of-service to clients. Alert colleagues to
emerging technologies or applications and the opportunities to integrate them into operations
and activities.
• Be actively involved in and contribute regularly to the development community of the CMS of your choice.
Develop innovative, reusable Web-based tools for activism and community building.
Job description
Kapture CRM is an enterprise-focused Service automation SaaS platform. We help 500+ enterprises in 14 countries to manage their customer service in a more intelligent, contextual way.
Responsibilities
- Manage and monitor all installed systems and infrastructure
- Install, configure, test and maintain operating systems, application software and system management tools
- Proactively ensure the highest levels of systems and infrastructure availability
- Monitor and test application performance for potential bottlenecks, identify possible solutions, and work with developers to implement those fixes
- Maintain security, backup, and redundancy strategies
- Write and maintain custom scripts to increase system efficiency and lower the human intervention time on any tasks
- Participate in the design of information and operational support systems
- Provide 2nd and 3rd level support
- Liaise with vendors and other IT personnel for problem resolution
Requirements:
- BS/MS degree in Computer Science, Engineering, or a related subject
- Proven working experience in installing, configuring and troubleshooting UNIX /Linux based environments.
- Solid experience in the administration and performance tuning of application stacks (e.g.,Tomcat, JVMS, Apache, NGINX, Email servers, Mysql)
- Solid Cloud experience AWS and Google Cloud
- Experience with virtualization and containerization (Dockers, Kubernetes, Eureka, Kafka)
- Experience with monitoring systems
- Experience with automation software (e.g., Puppet, cfengine, Chef)
- Solid scripting skills (e.g., shell scripts, Perl, Ruby, Python)
- Solid networking knowledge (OSI network layers, TCP/IP)
Website : https://www.kapturecrm.com/
- Conceptualizing and developing new product features from scratch.
- Analyzing conversion metrics, process efficiencies and engagement.
- Conducting in-depth analysis of data to develop new features and iterating upon existing features.
- Carrying out competitor benchmarking and market research to identify best practices.
- Brainstorming across teams for new features, functionalities and process modifications.
- Gathering requirements after thorough discussions with all internal and external stakeholders.
- Working with UX designers to finalize the UI and UX and flows.
- Developing requirement documents (BRD/ FRD/ PRD) for the product development
- Being involved in detailed defect triaging during pre-UAT and UAT
What you need to have:
- The ideal candidate is resourceful and detail-oriented with prior experience as a product manager on an agile team, collaborating closely with designers and developers.
- Expertise in data analytics (SQL and Excel)
- Familiarity with agile software development methodologies and understanding of typical technology architecture for cloud applications
- A real passion for solving complex software engineering problems in a dynamic environment
- Strong verbal and written communication skills
- Experience working on B2C products will be a plus
Responsibilities:
- Translate functional requirements into technical requirements
- Design and build high-performance, reusable, and reliable Apex code with best practices
- Use Salesforce APIs to integrate Salesforce with other tools and third-party applications
- Write coding solutions using key Salesforce core programing languages (Apex,
Visualforce, Lightning Web Components, HTML, XML, JavaScript, CSS, AJAX, SOQL, RestAPIs)
- Use Salesforce APIs to integrate Salesforce with other tools and third-party applications
- You have a strong understanding of workflow, process builder and flows
- Experience with CI/CD and deployment techniques in Salesforce
- Possess an expert level of knowledge of a CRM Sales and Customer Service functionality and integrations to external systems
- Experience with Security Model in Salesforce
- Hands-on Experience of Data Migration in Salesforce
- Experience with key areas of enterprise architecture, including integration technologies, single sign on
- Be flexible with changing priorities and comfortable working independently
- Manage heavy workloads and projects, many on a time-sensitive basis while still maintaining accuracy and strong attention to detail
- Identify bugs and align with requirements during debugging
- Write test classes for the class that you develop and ensure more than 80% code coverage
- Test bug fixes to make sure they work as per requirements, then deploy them to production











