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IT Support
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IT Support

Shabina Khan's profile picture
Posted by Shabina Khan
1 - 3 yrs
₹3L - ₹4L / yr
Gurugram
Skills
Fire ball
Troubleshooting
Hardware troubleshooting
Software troubleshooting
Office 365
MS SharePoint
Hardware installation
Network-attached storage (NAS)
SQL server

Key Responsibilities:

-Provide technical support and troubleshooting assistance to end-users for hardware, software, and networking issues.

-Must have the knowledge of SharePoint.

-Manage and maintain Microsoft 365 applications, including Outlook, Word, Excel, and PowerPoint.

-Administer and monitor Microsoft Azure services, ensuring smooth operation and security compliance.

-Perform machine repairs and maintenance tasks, including diagnosing hardware issues and replacing faulty components.

-Collaborate with third-party IT vendors for procurement, installation, and maintenance of IT infrastructure and services.


Requirements:

*Bachelor's degree in Computer Science, Information Technology, or related field.

*Minimum 2 years of experience in IT support roles, with proficiency in Microsoft 365 and Microsoft Azure.

*Strong knowledge and experience in machine repairing and troubleshooting hardware issues.

*Excellent communication and interpersonal skills, with the ability to effectively interact with end-users and third-party vendors.

*Ability to work independently and prioritize tasks in a fast-paced environment.

Certification in Microsoft 365 or Microsoft Azure is preferred but not mandatory.


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Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
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About Greyblue Ventures

Founded :
2022
Type :
Products & Services
Size :
100-1000
Stage :
Profitable

About

N/A

Company social profiles

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Shubham Vishwakarma

Full Stack Developer - Averlon
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