BlacknGreen India
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Implementation Engineer
Implementation Engineer Duties and Responsibilities
- Understanding requirements from internal consumers about program functionality.
- Perform UAT tests on application with help of test cases and prepare documents for same and coordinate with team to resolve all issues within required timeframe and inform management of any delays.
- Collaborate with development team to design new programs for all client implementation activities and manage all communication with department to resolve all issues and assist implementation analyst to manage all production data.
- Perform research on all client issues and document all findings and implement all technical activities with help of JIRA.
- Assist internal teams to monitor all software implementation lifecycle and assist to track appropriate customization to all software for clients.
- Train technical staff on all OS and software issues and identify all issues in processes and provide solutions for same. Train other team members on processes, procedures, API functionality, and development specifications.
- Supervise/support crossed-functional teams to design, test and deploy to achieve on-time project completion.
- Implement, configure, and debug MySQL, JAVA, Redis, PHP, Node, ActiveMQ setups.
- Monitor and troubleshoot infrastructure utilizing SYSLOG, SNMP and other monitoring software.
- Install, configure, monitor and upgrade applications during installation/upgrade activities.
- Assisting team to identify network issue and help them with respective resolutions.
- Utilize JIRA for issue reporting, status, activity planning, tracking and updating project defects and tasks.
- Managing JIRA and tracking tickets to closure and follow-ups with team members.
- Troubleshoot software issues
- Provide on-call support as necessary
Implementation Engineer Requirements and Qualifications
- Bachelor’s degree in computer science, software engineering, or a related field
- Experience working with
- Linux & Windows Operating system
- Working on shell and bat scripts
- SIP/ISUP based solutions
- deploying / debugging Java, C++ based solutions.
- MySQL to install, backup, update and retrieve data
- Front-end or back-end software development for LINUX
- database management and security a plus
- Very good debugging and analytical skills
- Good Communication skills
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CK-12 is on the lookout for talented, creative, and dedicated people to join our mission to provide great education to students around the world. We are looking for candidates to join our office at Bangalore.
We have a strong education platform that has served over 200 Million users, have got over 1.45 Billion questions answered and have got more than 285 thousand customised Flexbooks. We have embarked on exciting journey to build AI-powered student tutor and Teacher Assistant to build next generation of learning platform.
About CK-12 Foundation
CK-12’s mission is to provide free access to open-source content and technology tools that empower students as well as teachers to enhance and experiment with different learning styles, resources, levels of competence, and circumstances.
To achieve this noble and ambitious vision, we at CK-12 are challenging traditional model of education to transform it dramatically. Technology has opened up lots of opportunities to revolutionize education for the benefit of students, teachers and parents.
We have chosen to be non-profit so that we can effectively realize our mission and so that we can do the right thing! It also provides us the ability to experiment big and bold ideas. CK-12 is backed by Vinod Khosla, a renowned technology venture capitalist.
At CK-12, you’ll experience the benefits of working in a dynamic, entrepreneurial, innovative and non bureaucratic environment where you will get a lot of cool things done than you ever imagined! We are a small group of passionate folks who are determined to disrupt the current form of education. We came together from companies such as Apple, eBay, Amazon, McGraw-Hill, and startups.
Technology is key to scale education and we deeply believe in it. Come develop great solutions on our cloud based (AWS) and AI-first platform delivering rich and interactive content.
Does our mission, people and technologies excite you? If the answer is YES! and you are a great technologist who will challenge status-quo (no order takers please!) by innovating, please come join us! Together, we will change the world!
Check out how CK-12 is making an impact in teaching and learning - https://www.ck12info.org/about/testimonials/
Flexi, our AI-powered Student Tutor - https://www.ck12.org/pages/student-tutor/
AI-powered Teacher Assistant - https://www.ck12.org/pages/teacher-assistant/
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