
Designation – Technical Specialist L-1
Employment Type – Permanent
Education – Technical Graduate |Graduate / 12th+ Diploma.
Experience – 3 to 5 Years
Location – Bandra, Mumbai
Working – Monday to Friday
Joining – Immediately
Essential Duties and Responsibilities: (Additional duties may be assigned as required)
- Troubleshoot issues in support of production outages within SLA/escalation guidelines.
- Consult with customers to understand the issues.
- Proactively monitor environments and respond to alerts of systems and issues.
- Having the ability to accurately document all actions taken is key to providing the best support possible.
- Capable of performing in a fast-paced technical environment. Continually identify efficiencies for systems, processes, and procedures.
Required Skills:
- Experience with Proxy
- Understanding of and Networking concepts.
- Basic Knowledge of Network terminologies (IPS/ IDS, eb Proxy, microsegmentation, DDos)
- -Basic Knowledge of Security terminologies

About Jetking Technologies
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