19+ Hardware troubleshooting Jobs in India
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Hardware Support Software Executive
Job Description :
We are seeking a motivated and experienced Hardware Support Software Executive to join our team. The ideal candidate will have a strong background in computer hardware and software, excellent communication skills, and a proven ability to manage client relationships. The role involves providing hardware support, troubleshooting, and effective client management.
Key Responsibilities:
Hardware Support:
- Install, configure, and maintain computer hardware, systems, and networks.
- Diagnose hardware and software problems, and provide solutions.
Client Management:
- Serve as the primary point of contact for client queries and concerns.
- Build and maintain strong client relationships to ensure customer satisfaction.
- Provide remote and on-site support to resolve client issues promptly.
- Provide support for software installations, updates, and configurations.
- Troubleshoot and resolve software conflicts and performance issues.
- Work closely with the software development team to escalate any software bugs or issues.
- Effectively communicate technical information to both technical and non-technical clients.
- Document and report on client issues, resolutions, and future action plans.
- Prepare and present reports on support activities to the management.
Requirements:
- Bachelor’s degree in Computer Science, Information Technology, or a related field.
- Strong knowledge of computer hardware and assembly.
- Proficiency in troubleshooting both hardware and software issues.
- Excellent client management and communication skills.
- Ability to work independently and handle multiple client queries.
- Strong problem-solving abilities and attention to detail.
- Experience in customer support or IT helpdesk roles.
- Knowledge of networking principles and peripheral devices.
- Ability to work under pressure and meet deadlines.
Location:
The candidate must be willing to work from our Bhayander office.
Desktop Support Engineer
Job Summary:
We are seeking a highly skilled and experienced Desktop Support Engineer to join our team. As a Desktop Support Engineer, you will be responsible for providing top-notch technical support to our end-users, ensuring seamless operation of their desktops, laptops, and mobile devices. If you have a passion for troubleshooting, excellent communication skills, and a strong technical background, we want to hear from you!
Responsibilities:
- Provide technical support and troubleshooting for desktops, laptops, and mobile devices
- Install, configure, and maintain Windows 10/11 operating systems and applications (MS-Office 365, Acrobat Reader, etc.)
- Troubleshoot and resolve hardware and software issues
- Manage antivirus software and ensure system security
- Collaborate with other teams to resolve complex technical issues
- Communicate technical information to non-technical end-users
- Document incident resolutions and maintain accurate records
Requirements:
- 1-3 years of experience in IT industry handling end-user support
- Proven experience in troubleshooting and resolving desktop-related issues
- Strong knowledge of Windows operating systems (Win 10/11) and applications (MS-Office 365, etc.)
- Excellent communication and interpersonal skills
- Graduation in Computer Science or related field is a must
Qualifications:
- Bachelor's degree in Computer Science, IT, or related field
- Certification in desktop support or related field (added advantage)
Salary Package:
- Competitive salary package ranging from 12,000 to 15,000 rupees per month
Experience:
- 1-3 years of experience in desktop support or related field
What We Offer:
- Opportunities for professional growth and development
- Collaborative and dynamic work environment
- Recognition and rewards for outstanding performance
- Flexible working hours and remote work options
- Access to cutting-edge technologies and tools
- Comprehensive training and development programs
Why Join Us:
- Be part of a talented and diverse team
- Work on challenging projects and develop new skills
- Enjoy a supportive and inclusive work environment
- Take advantage of opportunities for career advancement
- Make a real impact on our organization's success
If you are a motivated and technically skilled professional looking for a new challenge, apply now to join our team as a Desktop Support Engineer!
Key Responsibilities:
-Provide technical support and troubleshooting assistance to end-users for hardware, software, and networking issues.
-Must have the knowledge of SharePoint.
-Manage and maintain Microsoft 365 applications, including Outlook, Word, Excel, and PowerPoint.
-Administer and monitor Microsoft Azure services, ensuring smooth operation and security compliance.
-Perform machine repairs and maintenance tasks, including diagnosing hardware issues and replacing faulty components.
-Collaborate with third-party IT vendors for procurement, installation, and maintenance of IT infrastructure and services.
Requirements:
*Bachelor's degree in Computer Science, Information Technology, or related field.
*Minimum 2 years of experience in IT support roles, with proficiency in Microsoft 365 and Microsoft Azure.
*Strong knowledge and experience in machine repairing and troubleshooting hardware issues.
*Excellent communication and interpersonal skills, with the ability to effectively interact with end-users and third-party vendors.
*Ability to work independently and prioritize tasks in a fast-paced environment.
Certification in Microsoft 365 or Microsoft Azure is preferred but not mandatory.
Job Description – Ground Team (Field Engineers)
Qualification: 10+2+Hardware Course and Networking Course/ Graduate with Hardware and Networking Course, Core Hardware, and Networking Profile field profile.
Communication: Average English and good at Hindi or Local Language
Location: Delhi, Mumbai, Gurgaon, Noida, Chennai, Bangalore
Package: INR 19000 – 21000 CTC Per Month Plus Conveyance as per Policy + Insurance
Experience:
• 1 + yrs (Trouble shoot card level hardware issues related to Laptops, Desktops, Tablets, Mobiles, Printers and other accessories)
Roles and Responsibilities:
• Field Engineer is a role of on-site technical support, troubleshooting and support to corporate and retail clients.
• This role is critical for ensuring that the organization's end-users have great experience with brand representative.
• The field engineer will visit PUDO Centre twice in a day – to collect hardware part as per the calls for the day and in the evening to deposit back the collected part from the client to drop back to PUDO. Field engineer will be responsible for successfully closing the allocated calls for the day.
- MUST know laptop repairs for all BRANDS and Close Tickets successfully
Must Have:
• 2-wheeler with a valid license.
• Open for field profile.
Qualifications: BCA/MCA, B.E/M.E, B.Sc/M.Sc (IT)
Roles & Responsibilities:
- To Look after Troubleshooting, Desktop, Laptop and workstation.
- To Handle Troubleshooting, LAN & WAN Networks.
- Handling of Microsoft Office Suite.
- Client-server, Peer-to-Peer logical networking with Windows 7 & 10 related work.
- IT Infrastructure Components. (Servers, Networking Products, Firewalls, Exchange)
- Configuration/Maintenance of Domain, Web Server & Firewall, and Anti-Virus Server.
- Configuration/Maintenance of CCTV, Access Control System.
Job Description
- The candidate will be handling technical support issues and resolving them over the phone/e-mail/remote and other voice and non-voice channels.
- Addressing end clients and channel partners/system integrators/solution partners/service providers/consultants.
- Conduct product demos and training
- Should be open to work in the morning shift and general shift.
.
Skills
- Good Knowledge of Hardware and Networking concepts
- Good Knowledge of Windows, Linux and Mac OS, Android and iOS
- Basic Knowledge of Antivirus, DLP, MDM, and Remote technologies.
Candidate should be from Navi Mumbai only
Database Management and complete DATA BASE ORIENTATION OF CLIENTS IN THE SOFTWARE SYSTEMS AND PUNCHING THE DATA INTO THE SOFTWARE ASSIGNED.
-Troubleshoot and resolve all problems encountered with hardware and software.
-Laptop, MAC pcs, Troubleshoot and resolve firewall, desktop, hardware, connection, printer, and software issues.
-Update network applications as required. Maintain daily tape backup and off-site tape storage
Administration of all networks, servers, and storage infrastructure to Build, test, implement, operate, patch, monitor, backup, update, and secure
-Hardware / Software configuration of Servers, Switches, Routers, Firewalls, and storage system
Maximize corporate network services uptime by maintaining the corporate network, server, and storage infrastructure
-Maintain and manage VPNs and routers and Troubleshoot Management of personal queries
Provide Mobile device support and Maintain all the devices and regular check of the personal devices of the Management and Employees.
Desired Candidate Profile:
-Outstanding organizational and time management skills, Analytical thinker, and problem solver. Attention to detail is Crucial.
-Experienced Symantec Antivirus/Cisco VPN solutions, Hands on experience in networking, routing and switching, and Administration
-In-depth knowledge of best practices around management, control, and monitoring of server infrastructure.
Able to communicate with international clients without any communication hindrances.
- Own client on-boarding process including software installation, hardware configuration, client specific customization, and testing.
- Provide support in troubleshooting and solving technical errors to all our clients at various locations.
- Able to work independently and in a team and should have a can-do attitude.
Any US accent certification.
Excellent verbal/written english communication skills. (US accent preferred)
- Familiarity with computer technology specially in Windows OS.
Technical Support Representative (Internet Connectivity)
Under general supervision, in a 24/7 inbound call center environment, Technical Support Representatives will provide technical and network problem resolution to end-users (customers) by performing a question diagnosis while guiding users through step-by-step solutions. Solutions include, but are not limited to, uninstalling/reinstalling basic software applications, verifying proper hardware and software set up, assisting with navigating around application menus and troubleshooting. Support will be provided by clearly communicating technical solutions in a user-friendly, professional manner. Representatives will perform related work as required.
Duties and Tasks/Essential Functions:
- Deliver service and support to end-users using and operating automated call distribution phone software.
- Interact with customers to provide and process information in response to inquiries, concerns, and requests about products and services.
- Gather customer’s information and determine the issue by evaluating and analyzing the symptoms;
- Working knowledge of networking, DSL, VDSL, VOIP, Cable internet, Router, switch, Sip configuration;
- Diagnose and resolve technical hardware and software issues involving internet connectivity, IPTV, VOIP, basic trouble shooting and more;
- Need to know only basic trouble shooting of Domestic routers, Mac ID and windows.
- Knowledge about DNS, Basic network trouble shooting
- Research required information using available resources;
- Follow standard processes and procedures;
- Offer alternative solutions where appropriate with the objective of retaining customers
- Organize ideas and communicate oral messages appropriate to listeners and situations;
- Follow up and make scheduled call backs to customers where necessary;
- Stay current with system information, changes and updates.
Senior Technical Support Representative (Internet Connectivity)
For Level 1.2 Technicians:
- Diploma or Bachelor Degree, and Major is related to Computer science or Networking.
- Understanding the DSL Technology and familiar with Modem/Router connections.
- Ability to read/speak/write English fluent and no accent issue for communication.
- Ability to communicate clearly and professionally, both verbally and in writing.
- Ability to use the basic DOS Command for network trouble shooting.
- Ability to empathize and professionally troubleshoot and resolve customer’s issues.
- Fast learner and always willing to follow up the request from Management.
- Backgrounds of networking trouble shoot.
- Working experience of Networking/VOIP service/IPTV.
- Ability to troubleshoot with DSL Modem/ Dual Band wifi Router Setup and configuration.
Optional:
- Technical Engineer/Senior Level Technician of Network system/popular VOIP System Such as: Avaya Phone System or Jadoo TV System support.
- Certificate of: CCNA or CCNP.
Skill and Knowledge Qualifications:
- Proper phone etiquette;
- Ability to speak and write clearly and accurately;
- Demonstrated proficiency in typing and grammar;
- Knowledge of customer service principles and practices;
- Effective listening skills and Multi-tasking capabilities;
- Willingness to co-operate with others and work to the greater good;
- Good communication skills in English
Conditions:
- Position requires use of headset and the candidate’s needs to be open for voice process
- Should be flexible for rotational night shifts
- Working Days – 5
- Both Ways Cab Facility
- Need to be from the respective hiring zones to avail cab facility
- Internet: Minimum 50 mbps with feasibility of Ethernet Cable.
- System configuration: Minimum 4 GB RAM with intel core processor.
- Head Phone: USB head phone with MIC Power back up / inverter.
free Pick up and drop facility from the respective hiring zones
Should be flexible for rotational night shifts
Working Days- 5 days
Shift Timings: 5:30pm to 2:30am, 10:30pm to 7:30am & 2:30am to 11:30am.
At Cypherock, We are disrupting the current financial system by increasing the adoption of Blockchain-based digital assets through better key management solutions. We build "Worlds' first products" from India, work at the intersection of Blockchain, Security, Embedded Hardware & Cryptography, and have worked with companies like Google, Blockgeeks, Samsung, Lockheed Martin, Apollo Munich, Bank of America amongst others.
As the primary person responsible for testing, we think it will be a great fit if -
- You have a prior software development/electronics/embedded background.
- You do not shy away from taking responsibility and are comfortable doing everything non-technical.
- You obsess over minor details and strive for perfection
- You can handle both the software & hardware QA of the product.
- You have prior software & hardware testing experience.
- You can commit for 6 months and can work out of Gurgaon.
If we decide to work together, we believe you would be a key team member who helps the company achieve the hockey stick growth that it needs to succeed.
At Cypherock, We are disrupting the current financial system by increasing the adoption of Blockchain-based digital assets through better key management solutions. We build "Worlds' first products" from India, work at the intersection of Blockchain, Security, Embedded Hardware & Cryptography, and have worked with companies like Google, Blockgeeks, Samsung, Lockheed Martin, Apollo Munich, Bank of America amongst others.
As the primary person responsible for operations, we think it will be a great fit if -
- You previously worked in supply chain or operations where hardware was being built.
- You have a prior software development/electronics/embedded background.
- You do not shy away from taking responsibility and are comfortable doing everything non-technical.
- You obsess over minor details and strive for perfection.
- You can handle both the software & hardware QA of the product.
- You have prior software & hardware testing experience.
If we decide to work together, we believe you would be a key team member who helps the company achieve the hockey stick growth that it needs to succeed.
Working primarily in television and radio, Broadcast Engineers are responsible for the
installation, maintenance and operation of all broadcast-related equipment. They also
provide technical support in the arenas of film, concerts and music recording, ensuring the
quality production and transmission of both audio and video.
Broadcast Engineer Duties and Responsibilities
In order to provide technical support for all broadcast equipment, a Broadcast Engineer
performs many different tasks. We analyzed job listings for Broadcast Engineers in order to
identify these core duties and responsibilities.
Install Broadcast Equipment
The Broadcast Engineer is responsible for receiving and installing all new audio and visual
equipment. They must be capable of reading and understanding schematics and technical
manuals in order to effectively follow installation instructions.
Maintain Broadcast Equipment
The Broadcast Engineer is responsible for performing regular maintenance on all broadcast
equipment as well as preventative maintenance. This includes performing regular software
and hardware updates. Broadcast Engineers must be extremely knowledgeable regarding all
broadcast technology in order to effectively care for equipment and ensure that it does not
fail.
Troubleshoot Problems
Often working within time-sensitive environments or for live broadcasts, the Broadcast
Engineer must be able to quickly troubleshoot and diagnose video and audio issues. This
includes performing extensive testing before a recording or transmission, as well as solving
any problems that arise once a broadcast has begun. They may also have to communicate
with third parties, such as the equipment vendors, in order to troubleshoot and resolve
technical issues.
Repair Broadcast Equipment
Once a problem is diagnosed, the Broadcast Engineer, sometimes in conjunction with other
team members, is responsible for finding a solution and completing repairs to the equipment
until it is functioning well again. Often these repairs must be completed in a timely manner.
The Broadcast Engineer is also responsible for identifying when repairs are not possible and
new equipment must be ordered.
Recommend Enhancements
In order to stay updated with changing technologies and maintain excellent broadcast
quality, the Broadcast Engineer must come up with solutions for continual broadcast
improvement. This includes providing the company or studio with recommendations for
equipment updates, enhancements and modifications, and then performing them. Broadcast
Engineers also make suggestions for new technology and equipment when necessary.
Broadcast Engineer Skills
Broadcast Engineers must be able to solve complex problems in a timely manner. Often
working on strict deadlines or within live production environments, Broadcast Engineers
must be calm under pressure, have excellent time management skills and the ability to recall
extensive technical knowledge quickly. They must be detail-oriented in order to identify and
prevent potential technical issues. They must be able to prioritize and shift work priorities
quickly, maintaining flexibility and quick response time.
Core skills: Based on job listings we looked at, employers want Broadcast Engineers with
these core skills. If you want to work as a Broadcast Engineer, focus on the following.
Having broadcast or IT experience
Obtaining some technical education
Becoming proficient in Windows, Apple, and Linux operating systems
Possessing computer network or network security knowledge and training
Exhibiting experience in maintaining and operating transmission equipment
Having knowledge of audio and video software and applications
Demonstrating an ability to interface with clients and other departments
Advanced skills: While most employers did not require the following skills, multiple job
listings included them as preferred. Add these to your Broadcast Engineer toolbox and
broaden your career options.
- Provide L1 support including desktops, laptops and printers and other IT related accessories
- Carry out initial troubleshooting and resolve the issue; if not escalate to L2 support or corresponding OEM
- Raise ticket within supplied ticketing system and update and close with end user confirmation
- Install and configure Windows Operating Systems and application software Like MS-Office, Outlook, Antivirus etc
- Install, configure and upgrade security software (e.g. Antivirus programs) like McAfee or Kaspersky software
- Install, configure and troubleshoot various PC Hardware Components
- Configure and troubleshoot of LAN and Wi-Fi setup
- Install and troubleshoot Printer, Scanner and Projector
About you:
• 1-2 years of experience as a Desktop Engineer from any industry
• Hands on experience in troubleshooting in Desktop, Laptop and PC Hardware
• Strong experience in Anti-Virus software installation and Management
• Good experience in configuration and troubleshooting of Network Devices
• Basic knowledge of Server administration and Server hardware
• Good working knowledge on MS-Office
• Good communication and problem-solving skill
• Any bachelor’s degree with IT background would be a plus
tekwissen software pvt ltd a private based company
RESPONSIBILITIES:
- Plans conduct and lead assignments generally involving moderate, high-budgeted projects or more than one project.
- Manages user expectations regarding appropriate milestones and deadlines.
- Assists in training, work assignment and checking of less experienced developers.
- Serves as a technical consultant to leaders in the IT organization and functional user groups. Subject matter expert in one or more technical programming specialties; employs expertise as a generalist of a specialist.
- Performs estimation efforts on complex projects and tracks progress.
- Works on the highest level of problems where analysis of situations or data requires an in-depth evaluation of various factors.
- Documents evaluate, and researches test results; documents evolution of testing scripts for future replication.
- Identifies, recommends, and implements changes to enhance the effectiveness of quality assurance strategies.
Detailed Job Description:
- Should have experience in Development, Configuration, Implementation, and Support of Salesforce CRM applications based on Apex Language and leveraging Force.com Platform running in Cloud Computing Environments.
- Should work on developing custom objects, custom fields, role-based page layouts, custom Tabs, custom reports, report folders, design of Visual Force Pages, Dashboards, Apex Classes, Controllers & Triggers, VF Components, and various other components as per the client and application requirements.
- Should implement security and sharing rules at an object, field, and record level for different users at different levels of the organization. Also should have knowledge of creating various profiles and configured the permissions based on the organizational hierarchy.
- Should have good experience in design and develop Apex Classes, Controller Classes, and Apex Triggers for various functional needs in the application.
- Should involve in Unit Testing, Test Coverage, and Code Review.
- Should have experience working with Force.com IDE version 23.0, Eclipse IDE, and salesforce.com Sandbox environments.
- Responsible for ensuring the quality of their own work as well as the work of the development team.
- Development responsibilities include doing code review/bug analysis, analyzing development and impacts.
- The candidate should have strong programming, debugging experience, and excellent problem-solving skills.
at Gradientm It Consulting And Services
Should be willing to work in US shifts.
at Gradientm It Consulting And Services
Good experience in ITIL, Handling US/UK Clients
Good experience in Hardware Troubleshooting
Amazon Web Services (AWS)We are looking for a System Administrator to maintain, upgrade and manage our software, hardware and networks.
Resourcefulness is a necessary skill in this role. You should be able to diagnose and resolve problems quickly. You should also have the patience to communicate with a variety of interdisciplinary teams and users.
Your goal will be to ensure that our technology infrastructure runs smoothly and efficiently.
Responsibilities
- Install and configure software and hardware
- Administer Microsoft 365 Enterprise Mobility and Security suite + Intune
- Set up accounts and workstations
- Monitor performance and maintain systems according to requirements
- Troubleshoot issues and outages
- Ensure security through access controls
- Upgrade systems with new releases and models
Must-have Skills
Technical Skills
- Functional & operational understanding of Microsoft Active Directory, Office 365 and Microsoft Intune or Microsoft Enterprise Mobility and Security
- Functional knowledge of Active Directory security groups
- Experience with configuring Microsoft 365 security policies
- Ability to troubleshoot issues related to Windows 10 operating systems
- Basic hardware troubleshooting skills
Soft skills
- Eager to learn and apply new technologies and tools to get the job done
- Strong analytical and organizational skills
- Good communications skills to be able to communicate with people to understand and comprehend underlying issues
Bonus Points
- Microsoft Certifications: MCSA/MCSE/MS-101 Enterprise Mobility and Security
- Network configuration and management
- Fortinet firewall configuration
Essential duties and Responsibilities:
• Assist IT staff with the delivery, installation, configuration and ongoing usability of desktop and laptop computers, peripheral equipment and software.
• Maintain employees' access on associated computer systems and/or phone/voicemail systems
• Assist employees with Smartphones, Laptops and Tablets
• Works with vendor support contacts to resolve technical problems with desktop computing equipment and software.
• Ensure desktop computers and users interconnect seamlessly with diverse systems including associated validation systems, file servers, email servers, conferencing systems, application servers and administrative systems.
• Works with senior IT staff to purchase hardware and software.
• Assesses functional needs to determine specifications for purchases.
• In Person, Phone, Email and Ticket support with onsite and remote employees.
• Manage Ticket pipeline within stated SLA's.
• Performs all other duties as required.
Essential Knowledge & Skills:
• Knowledge of principles, methods, and practices related to payroll activities.
• Knowledge of accounting procedures and practices.
• Able to exercise great initiative independent judgment.
• High regard for confidentiality and ability to maintain confidential information.
• Ability to manage several projects and tasks simultaneously.
• Solid problem-solving and business acumen skills.
• Willingness to work additional hours in order to meet tight deadlines.
• Exceptional written and verbal communication
• Excellent customer service
• Highly organized, with exceptional attention to detail
• Able to thrive in a fast-paced environment
• Efficient written and verbal skills in the English language
Education and/or Experience:
• Associates Degree in Information Systems, Business, Communications or related field
• 3-7 years' experience supporting Windows 7/8/10 desktop and laptop computers
• 3-7 years IT Customer Service Experience a must
• Experience troubleshooting hardware issues remotely.
• Experience installing software, patches and updates on Desktops and Laptops remotely
• Experience troubleshooting basic network, software and printing problems
• Mortgage Industry experience a plus
• High School Diploma required
Machines, office equipment & software:
• Windows 7/8/10 desktop, laptop and tablet computers
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