Job Overview:
A Desktop Support Engineer is responsible for providing technical assistance to users, troubleshooting hardware and software issues, and ensuring the smooth operation of computer systems. They install, maintain, and support IT infrastructure, including desktops, laptops, printers, and network devices.
Key Responsibilities:
- Technical Support: Provide first-level support for hardware, software, and network issues.
- Installation & Configuration: Install, configure, and maintain desktops, laptops, operating systems, and applications.
- Troubleshooting: Diagnose and resolve system errors, application failures, and connectivity issues.
- Network Support: Assist with basic networking issues such as internet connectivity, VPN setup, and LAN/Wi-Fi troubleshooting.
- Security & Updates: Ensure system security by updating antivirus software, installing patches, and following IT security protocols.
- User Assistance: Provide guidance and training to end users on IT best practices.
- Peripheral Support: Manage printers, scanners, and other office peripherals.
- Documentation: Maintain records of IT assets, support requests, and resolutions.
Required Skills & Qualifications:
- Education: Diploma/Bachelor’s degree in IT, Computer Science, or a related field.
- Technical Knowledge: Experience with Windows, macOS, Linux, Microsoft Office, and remote desktop tools.
- Networking Basics: Understanding of LAN, WAN, IP addressing, and DNS.
- Problem-Solving: Strong troubleshooting and analytical skills.
- Communication Skills: Ability to interact with non-technical users and explain solutions clearly.
- Certifications (Preferred): A+, N+, MCSA, CCNA, or other relevant IT certifications.
Work Environment:
- On-site or remote support depending on company policies.
- May require flexible hours or on-call support for urgent issues.
Shubham Vishwakarma
Full Stack Developer - Averlon
About Care Infotech
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Selected intern's day-to-day responsibilities include:
1. Provide a delightful renting experience to customers
2. Help maximize sales at all opportunities and provides a friendly and welcoming environment
3. Achieve individual/team sales targets
4. Communicate effectively with customers to determine needs
5. Demonstrate ways to increase store productivity
6. Apply sales transaction knowledge to process routine discounts, gift certificate sales, special orders, exchanges, refunds, credit vouchers and alterations
7. Participate in all merchandising activities including, but not limited to daily stock maintenance, product transfers, and floor changeovers
8. Maintain a professional and personal appearance consistent with established guidelines
9. Actively support securing company assets through effective loss prevention in compliance with company policies and procedures
10. Accurately enters customer and product information into company backend tools on a day to day basis
11. Ensure ease of customer shopping experience by maintaining replenishment, quality checks, visual merchandising and hygiene standards
PHP
Javascript
React.js
Angular (2+)
AngularJS (1.x)Are you a skilled and experienced PHP Developer looking for a challenging role in a dynamic and innovative environment? Look no further! oCode Technologies is seeking a highly motivated individual to join our team as a Senior PHP Developer.
About oCode Technologies: oCode Technologies is a leading technology firm specializing in software development and digital solutions. We work with clients from various industries, delivering cutting-edge solutions to help them achieve their business objectives. We pride ourselves on our commitment to quality and client satisfaction.
Responsibilities:
- Collaborate with cross-functional teams to understand project requirements and translate them into scalable and efficient PHP code.
- Develop high-quality web applications and APIs using PHP frameworks such as Laravel, Symfony, or CodeIgniter.
- Ensure code quality through unit testing, code reviews, and continuous integration.
- Troubleshoot and resolve technical issues in existing applications.
- Stay up to date with industry trends and best practices in PHP development.
Requirements:
- Proven experience as a PHP Developer, preferably in a senior role, with a strong portfolio of completed projects.
- Proficiency in PHP frameworks such as Laravel, Symfony, or CodeIgniter.
- Sound understanding of object-oriented PHP programming and MVC design patterns.
- Experience with front-end technologies including HTML5, CSS3, and JavaScript/jQuery.
- Familiarity with relational databases and SQL.
- Strong problem-solving skills and the ability to work independently and as part of a team.
- Excellent communication and collaboration skills.
Benefits:
- Competitive salary package.
- Opportunities for professional growth and advancement.
- Stimulating and supportive work environment.
- Exciting projects and exposure to cutting-edge technologies.
- Comprehensive health and wellness benefits.
- Flexible work hours and the option for remote work
Glint is a technically driven hyper local auto care service company that ensures doorstep car maintenance to the customer through monthly based subscription. At present, Glint has served around 1.5+ Lakhs orders with 1000+ monthly subscriptions.
At Glint, we believe in working in a collaborative environment. We practice flat hierarchy with more transparency and good flow of information.
After a successful operation in Chennai, we are launching next in Coimbatore.
We are currently looking for a Customer Success Executive, Coimbatore.
What will you do at Glint?
Customer Success Executive are the main interface for the clients with Glint You will work closely with the client to build relationships with all relevant stakeholders as a trusted partner. You must have a strong understanding of our Customer’s business objectives and the ability to identify and articulate how our solution supports achievement of the Customers’ strategic business goals. You will be responsible to drive value at every juncture of the client's journey- from on-boarding to expansion to renewal to prevention of churn.
- Work closely with the customer to ensure effective and efficient on boarding and drive greater usage/adoption over time
- Maintain a deep understanding of our solutions and content and educate clients about the most relevant features/functionality of our service offering.
- Effective, timely and accurate client communications, establishing and reviewing key performance indicators, and active positive engagement
- Developing efficient and effective management plans for clients renewals and up-sells of services.
- Serve as the voice of the client and provide internal feedback to Product, Engineering and other teams on how we can better serve our clients
- Support the resolution of delivery, implementation or technical issues Perform other duties as assigned
- Monitor clients usage throughout their lifecycle to not only identify and prioritize at-risk accounts but also ways to mitigate churn
What we’re looking for:
- Consistent performer who handles stressful situations and deadline pressures.
- Experience of 1-2 years of experience in B2C services, Customer Success, Account Management, Business Development, or another client-facing role
- Ability to multitask and experience working with cross-functional teams (e.g. Sales, Product, Marketing, Services)
- Empathy with a knack for understanding what a customer really needs and why they need it
- Bachelor's degree in any business-related course is an added advantage.
Website: https://goglint.in/
As the Senior Customer Success Manager, you will lead the onboarding and post-sales efforts in
building and delivering value to our clients. You will be advising, assisting, and guiding the
Company clients about Empuls (Company product) to ensure complete adoption of its features -
thereby enhancing the product usage and business growth. You will be responsible for product
metrics like NPS, churn, MAU, etc
Key responsibilities
1. Involve actively in the complete lifecycle from the pilot, onboarding to the complete
duration of the subscription period.
2. Establish deployment goals and success factors and then develop a plan to carry them out
successfully.
3. Guide, educate, and train the client teams on product adoption.
4. Monitor, document and analyze the progress towards the stated goals and results.
5. Have a data-driven approach in providing solutions for the identified usage gaps.
6. Build value-based relationships with the clients as the single point of contact.
7. Identify right business use cases where Empuls can be applied and work with the client
for getting them implemented ensuring measurable results.
8. Drive opportunities for cross-selling and upselling.
9. Negotiating and closing renewals with existing clientele.
10. Communicate and brainstorm with the product team on customer feedback and help
refine the product roadmap.
11. Work with the marketing team to execute customer surveys, case studies, usability tests,
etc.
Whom will you work with?
You will closely work with the product team. You will report to the product team.
What are we looking for?
● An enthusiastic individual with 4-8 years of experience in customer success in an HR
tech/ SaaS company.
● Experience managing customers (Small, mid and large) and handoff from Sales to
onboarding to customer success.
● Relevant experience in account management and customer success, preferably for SaaS
products.
● Bachelor’s/Master's degree in any HR, Tech, MBA etc.
● Strong interpersonal skills with excellent listening skills and empathy quotient.
● Excellent written and verbal communication.
● Self-motivated, team player with a high focus on customer centricity and delight.
● Expertise in handling client issues and servicing the client in a fast-paced environment.
● Preferred – experience in the HR domain and Technical skills.
What can you look for?
Challenging opportunity, tough problems, and a very good growth path. An excellent opportunity
to work with a team of highly talented young professionals. We also offer a whole load of
benefits to make your stay enjoyable with this company.
We are,
A SaaS commerce company helping organizations enhance employee engagement by offering
products in the area of rewards & recognition, employee surveys via Empuls, incentive
management via Compass, and an e-commerce product catalog via Plum. We welcome you to
explore the website to learn more about us.
Way forward,
If you find this role exciting and want to join us at Bangalore, India, then apply by clicking
below. Provide your details and upload your resume. All received resumes will be screened,
shortlisted candidates will be requested to join for a discussion and on mutual alignment and
agreement, we will proceed with hiring
Roles & responsibilities
- Learn & understand our products/services, and our current/ prospective clients well.
- Understand client pain points, requirements and correlate our solutions and client requirements.
- Source new sales opportunities through outbound reach, cold emails, chats or phone calls, or anything to reach out to prospective customers.
- Respond, engage and qualify inbound leads and inquiries.
- Engage current users to expand awareness, educate, ask for referrals, identify new opportunities.
- Execute planned sales activities and develop a target list of high potential new customers.
- Resolve client complaints regarding sales and services.
- Achieve monthly & quarterly targets.
- Perform effective online demos to prospects.
- Effectively communicate and collaborate with the internal engineering team to provide the best product/ solution to the client.
Desired Candidate Profile: -
- Candidates should have 0- 2 years of sales experience, (solution sales approach) preferably in a high-tech environment and/ or Internet technology environment.
- Consistent track record of success in closing business, and creating and managing a pipeline of opportunities.
- Highly motivated and professional with excellent communication skills.
- Highly confident and goal-oriented.
- Ability to communicate with senior-level management
- Good leadership and team working skills.
- Must possess the highest level of ethics and integrity.
React.jsAngularJS (1.x)Angular (2+)Javascript
NodeJS (Node.js)What is the role?
You will be responsible for architecting, training the team and implementing your solution. You will be working closely with the Product Managers and the tech leads/developers to come up with high-quality, resilient, and highly performant applications.
Key Responsibilities
- Design and develop SaaS-based applications based on microservices architecture.
- Work on core back-end and ensure it meets the performance benchmarks.
- Work on optimizing the middleware and backend technologies to ensure highest scalability.
- Work on best system design principles and ensure high availability.
- Designing and developing APIs for the front end to consume.
- Constantly improve the architecture of the application by clearing the technical backlog.
- Meeting both technical and consumer needs.
- Staying abreast of developments in web applications and programming languages.
What are we looking for?
An enthusiastic individual with the following skills. Please do not hesitate to apply if you do not match all of it. We are open to promising candidates who are passionate about their work and are team players.
- Education - BE/MCA or equivalent.
- Overall 8+ years of experience.
- Agnostic/Polyglot with multiple tech stacks.
- Worked on open source technologies - NodeJS, Typescript, ReactJS, MySQL, NoSQL, MongoDB, ELK, Kafka, Redis.
- Good experience with Front-end technologies like JavaScript frameworks, ReactJS, AngularJS.
- Back-end exposure - good knowledge of building API.
- Efficient in building microservices in combining server & front-end.
- Knowledge of cloud architecture especially using AWS and its features.
- Should be completely hands on and have the ability to develop quick Prototypes.
- Good understanding of CMS.
- Will be responsible for the functional/technical track of a project.
Whom will you work with?
You will closely work with the engineering team and support the Product Team of Empuls.
What can you look for?
A wholesome opportunity in a fast-paced environment will enable you to juggle between concepts yet maintain the quality of content, interact, share your ideas, and have loads of learning while at work. Work with a team of highly talented young professionals and enjoy the benefits of being at Xoxoday.
We are
A fast-growing SaaS commerce company based in Bangalore with offices in Delhi, Mumbai, SF, Dubai, Singapore, and Dublin. We have three products in our portfolio: Plum, Empuls, and Compass. Xoxoday works with over 1000 global clients. We help our clients engage and motivate their employees, sales teams, channel partners, or consumers for better business results.
Way forward
We look forward to connecting with you. As you may take time to review this opportunity, we will wait for a reasonable time of around 3-5 days before we screen the collected applications and start lining up job discussions with the hiring manager. However, we assure you that we will attempt to maintain a reasonable time window for successfully closing this requirement. The candidates will be kept informed and updated on the feedback and application status.
We are looking for an experienced, passionate and motivated Sales Executive to join our sales team! As our Sales Executive, your main responsibility will be to drive our business success by implementing a strong and sustainable sales strategy.
Location For- Panchkula/Chandigarh ,Ahmedabad,Jaipur/Udaipur,Lucknow/Kanpur,Indore/Raipur,Ranchi,Bombay,Pune/Nagpur,Kolkata,Bhubaneshwar,Guwahati,Bangalore,Cochin,Chennai,Vijaywada,Hyderabad
Python
Java
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Full Stack Developer - Averlon