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Desktop Support
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Desktop Support

Aman Shaikh's profile picture
Posted by Aman Shaikh
1 - 2 yrs
₹2L - ₹2.5L / yr
Pondicherry
Skills
Troubleshooting
Hardware
Hardware troubleshooting
Desktop
Remote Desktop Services

Job Overview:

A Desktop Support Engineer is responsible for providing technical assistance to users, troubleshooting hardware and software issues, and ensuring the smooth operation of computer systems. They install, maintain, and support IT infrastructure, including desktops, laptops, printers, and network devices.

Key Responsibilities:

  • Technical Support: Provide first-level support for hardware, software, and network issues.
  • Installation & Configuration: Install, configure, and maintain desktops, laptops, operating systems, and applications.
  • Troubleshooting: Diagnose and resolve system errors, application failures, and connectivity issues.
  • Network Support: Assist with basic networking issues such as internet connectivity, VPN setup, and LAN/Wi-Fi troubleshooting.
  • Security & Updates: Ensure system security by updating antivirus software, installing patches, and following IT security protocols.
  • User Assistance: Provide guidance and training to end users on IT best practices.
  • Peripheral Support: Manage printers, scanners, and other office peripherals.
  • Documentation: Maintain records of IT assets, support requests, and resolutions.

Required Skills & Qualifications:

  • Education: Diploma/Bachelor’s degree in IT, Computer Science, or a related field.
  • Technical Knowledge: Experience with Windows, macOS, Linux, Microsoft Office, and remote desktop tools.
  • Networking Basics: Understanding of LAN, WAN, IP addressing, and DNS.
  • Problem-Solving: Strong troubleshooting and analytical skills.
  • Communication Skills: Ability to interact with non-technical users and explain solutions clearly.
  • Certifications (Preferred): A+, N+, MCSA, CCNA, or other relevant IT certifications.

Work Environment:

  • On-site or remote support depending on company policies.
  • May require flexible hours or on-call support for urgent issues.


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Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
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About Care Infotech

Founded :
2017
Type :
Services
Size :
20-100
Stage :
Profitable

About

N/A

Company social profiles

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Company Profile

 

Flora2000 was established in 1999 by Mr. Rehan Yar Khan (Founder & CEO) as an online floral & gift retailer and extended its delivery services across the globe. It is the leader and pioneer of the concept of flowers and gifts in over 190 countries worldwide. Flora2000 passionately strives to be the largest premium-gifting leader with flowers, gifts, cakes being the core verticals driven by people first approach and innovation in all spheres of business.

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Please visit Flora2000.com for more information

 

 





The Role


Responsibilities:

We are looking for an Android developer responsible for the development and maintenance of Hybrid applications aimed at a vast number of diverse devices. The primary focus will be the development of Android applications and their integration with back-end services.

We expect the Developer will have a broad experience at Flora2000 and will play a unique role in the organization.

·         Write “clean”, well-designed code

·         Develop and deploy new features to facilitate related procedures and tools if necessary

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·         Identify and correct bottlenecks and fix bugs

·         Help maintain code quality, organization, and automatization

·         Ensure smooth operations of web processes and infrastructure

·         Work on bug fixing and improving application performance.

·         Contribute in all phases of the development lifecycle

·         Follow industry best practices Create regular and ad hoc reports.

 

 

 

 

Requirements: Attributes, Experience

 

·         4  to 7 Yrs experience.
          Strong knowledge of Flutter.

·         Strong knowledge of Restful Apis

·         Strong knowledge of Android SDK, different versions of Android, and how to deal with different screen sizes

·         Good grasp of data structures and algorithms.

·         Familiarity with RESTful APIs to connect Android applications to back-end services

·         Strong knowledge of Android UI design principles, patterns, and best practices

·         Familiarity with cloud message APIs and push notifications

·         Detail-oriented, proactive and self-motivated.

·         Team player with ability to work effectively.

 


A great career

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Academics

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Shubham Vishwakarma

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I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
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