Desktop Support

Location: PAN India

💼 Employment Type: Contract / Permanent

⏳ Duration: Long-term

👨‍💻 Experience: 4–12 Years (B2 / B3 / C1 Levels)

🔍 Job Overview

We are looking for a highly skilled Kinaxis Consultant / Solution Architect with strong expertise in Kinaxis RapidResponse (RR) and Supply Chain Planning. The ideal candidate will drive end-to-end solution design, architecture, and implementation while working closely with stakeholders and leadership teams.

🔑 Key Responsibilities

Lead end-to-end implementations

Design and architect SCM planning solutions (Demand, Supply & Inventory)

Conduct client workshops, requirement gathering & fit-gap analysis

Design data integration architecture, mappings & automation chains

Configure Workbooks, Hierarchies, Custom Filters, and Data Models

Collaborate with integration teams for ERP–Kinaxis data migration

Provide technical leadership and architectural guidance

Drive solution design, documentation, and best practices

Support RFPs, estimations, and customer presentations

Ensure data readiness, cleansing, harmonization & transformation

Troubleshoot system issues and provide post-deployment support

Align solutions with enterprise architecture and business strategy

🛠 Required Skills & Expertise

Strong experience in Kinaxis RapidResponse implementations (4–12 projects)

Deep knowledge of Supply Chain Planning (Demand, Supply, Inventory)

Expertise in data modeling, integration & architecture design

Experience with ERP integrations & data migration

Strong stakeholder management & client interaction skills

Ability to lead solution workshops and architecture discussions

⭐ Professional Attributes

Excellent communication & presentation skills

Strong analytical and problem-solving abilities

Team player with leadership mindset

Job description – International Voice Process

Location - WFO, Hebbal Bangalore

Job Type: Full-time, Aus shift, 5AM-2PM(IST)

Summary:

Blue Matrix is seeking a highly motivated and experienced individual to join our team as a

Process Associate for an International Voice Process (Lead Generation) professional. The ideal

candidate will have at least 6 months of experience in international voice processes. Strong

English communication skills are an absolute must for this role, as the candidate will be

responsible for generating leads through international voice processes, and communicating

effectively with customers and team members.

Key Responsibilities:

· Generating leads through an international voice process.

. Outbound sales experience

· Meeting or exceeding lead generation targets.

· Identifying and qualifying potential customers.

· Communicating effectively with customers and team members.

Requirements:

· Proven work experience in an international Voice.

· Should have neutral accent

· Excellent communication skills (verbal and written).

· Agile and flexible with work schedule.

· Logical and analytical thought process.

· Willing to work in any Australian Shift 5 am to 2 pm

Qualifications:

PUC/Graduation degree

Responsibilities:

• Analyze and understand business requirements and translate them into efficient, scalable business logic.

• Develop, test, and maintain software that meets new requirements and integrates well with existing systems.

• Troubleshoot and debug software issues and provide solutions.

• Collaborate with cross-functional teams to deliver high-quality products, including product managers, designers, and developers.

• Write clean, maintainable, and efficient code.

• Participate in code reviews and provide constructive feedback to peers.

• Communicate effectively with team members and stakeholders to understand requirements and provide updates.

Required Skills:

• Strong problem-solving skills with the ability to analyze complex issues and provide solutions.

• Ability to quickly understand new problem statements and translate them into functional business logic.

• Proficiency in at least one programming language such as Java, Node.js, or C/C++.

• Strong understanding of software development life cycle (SDLC).

• Excellent communication skills, both verbal and written.

• Team player with the ability to collaborate effectively with different teams.

Preferred Qualifications:

• Experience with Java, Golang, or Rust is a plus.

• Familiarity with cloud platforms, microservices architecture, and API development.

• Prior experience working in an agile environment.

• Strong debugging and optimization skills.

Educational Qualifications:

• Bachelor's degree in Computer Science, Engineering, related field, or equivalent work experience.

Job Description:-Technical Support Executive

The candidate will handle the escalated issues and resolve them over the phone/e-mail/remote meeting.

Addressing end clients and channel partners/system integrators/solution partners/service providers/consultants.

Conduct product demos and training

Should be open to work in general shift.

Should be open to travel locally or out of state.

Skills:-

Hardware and Networking are a must

Graduation is must

Good Knowledge of Hardware and Networking concepts

Good Knowledge of Windows, Linux and Mac OS, Android and iOS

Good Knowledge of Antivirus, DLP, MDM, and Remote technologies.

Should be capable of handling a team of L1 engineers.

Prepare documents on technical knowledge.

Create and compares different solution from the same league.

Job Types: Full-time, Regular / Permanent

• Being involved in setting up and strengthening a distribution network (Super-stockiest & Distributors) at the areas mentioned above respectively.
• Leading the initiative of launching the products in the geographical areas mentioned above and initiate BTL activities for better placement of the products.
• Involving sales promotion, merchandising to boost the secondary sales.
• Studying the market potential and suggest recruitment of DSM at the respective location to improve the market penetration.
• Ensuring that products are available in all the major retail outlets.
• Effectively managing the team and ensure high ratio of Productive sales calls.
• Motivating, and empowering the sales representatives for increased productivity by working with them on a regular basis and creating synergy amongst the team.

What you need to have: