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Desktop Support
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Desktop Support

Aman Shaikh's profile picture
Posted by Aman Shaikh
1 - 2 yrs
₹2L - ₹2.5L / yr
Pondicherry
Skills
Troubleshooting
Hardware
Hardware troubleshooting
Desktop
Remote Desktop Services

Job Overview:

A Desktop Support Engineer is responsible for providing technical assistance to users, troubleshooting hardware and software issues, and ensuring the smooth operation of computer systems. They install, maintain, and support IT infrastructure, including desktops, laptops, printers, and network devices.

Key Responsibilities:

  • Technical Support: Provide first-level support for hardware, software, and network issues.
  • Installation & Configuration: Install, configure, and maintain desktops, laptops, operating systems, and applications.
  • Troubleshooting: Diagnose and resolve system errors, application failures, and connectivity issues.
  • Network Support: Assist with basic networking issues such as internet connectivity, VPN setup, and LAN/Wi-Fi troubleshooting.
  • Security & Updates: Ensure system security by updating antivirus software, installing patches, and following IT security protocols.
  • User Assistance: Provide guidance and training to end users on IT best practices.
  • Peripheral Support: Manage printers, scanners, and other office peripherals.
  • Documentation: Maintain records of IT assets, support requests, and resolutions.

Required Skills & Qualifications:

  • Education: Diploma/Bachelor’s degree in IT, Computer Science, or a related field.
  • Technical Knowledge: Experience with Windows, macOS, Linux, Microsoft Office, and remote desktop tools.
  • Networking Basics: Understanding of LAN, WAN, IP addressing, and DNS.
  • Problem-Solving: Strong troubleshooting and analytical skills.
  • Communication Skills: Ability to interact with non-technical users and explain solutions clearly.
  • Certifications (Preferred): A+, N+, MCSA, CCNA, or other relevant IT certifications.

Work Environment:

  • On-site or remote support depending on company policies.
  • May require flexible hours or on-call support for urgent issues.


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Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
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About Care Infotech

Founded :
2017
Type :
Services
Size :
20-100
Stage :
Profitable

About

N/A

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Read more
A Startup reimagining healthcare
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Epixel MLM Software
at Epixel MLM Software
1 video
1 recruiter
Noufal Bava
Posted by Noufal Bava
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What we look for:

We have a unique opportunity as we are looking for a Sales Manager at Epixel Solutions. You have the opportunity to build the sales process from the ground up. This position will be responsible for developing a sales team, coordinating sales operations, and implementing sales techniques that allow the business to meet and surpass its sales targets consistently. You will work with high-profile customers, evaluate budgets, and determine ways to simplify and improve the sales process.


Your tasks often include assigning sales territories, mentoring members of the sales team, setting quotas, assigning sales training, hiring salespeople, and building sales plans. You will also set goals, identify priorities and eliminate redundant activities to increase sales.

Additional duties could find you traveling to client sites, and attending conferences, conventions, and small workshops representing Epixel Solutions.


This position will report to the Chief Growth officer who heads up the Go To Market (GTM) team.


Responsibilities:

The duties and responsibilities of our ideal Sales Manager include:

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Familiarity with our tech stack would be a plus (Zoho, Calendly, Google Apps, Redmine)


The Epixel sales team is war-ready to support our international clients and prospects around the clock. Hence, candidates should be flexible working in three different shifts on and off according to business needs.

Read more
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₹2.8L - ₹4L / yr
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Direct sales
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Read more
Kratikal
at Kratikal
3 recruiters
Divya Sharma
Posted by Divya Sharma
Noida, NCR (Delhi | Gurgaon | Noida)
1 - 3 yrs
₹2L - ₹4L / yr
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Sales
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 Meeting Set-up & demonstration of our Products
 Source new sales opportunities through inbound lead, follow-up and outbound
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pertinent lead information
 Identify customer's buying trends and provide reports to management
 Enter, update, and maintain CRM information on leads, prospects, and
opportunities.

Candidate’s Profile:
1. Strong Verbal & Written communication  
2. Source new sales opportunities through cold calling.
3. Confident in speaking.
4. Strong listening and presentation skills.
5. Presence of Mind to influence and persuade.
6. Identify B2B key players and research the accounts.
7. Proficient to use CRM and hands-on Microsoft Office.
8. Strong Interpersonal relations.
9. Can work on targets.
10. Can make 60 calls a day.
11. Pressure Handling.
Read more
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Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
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