
Job Overview:
A Desktop Support Engineer is responsible for providing technical assistance to users, troubleshooting hardware and software issues, and ensuring the smooth operation of computer systems. They install, maintain, and support IT infrastructure, including desktops, laptops, printers, and network devices.
Key Responsibilities:
- Technical Support: Provide first-level support for hardware, software, and network issues.
- Installation & Configuration: Install, configure, and maintain desktops, laptops, operating systems, and applications.
- Troubleshooting: Diagnose and resolve system errors, application failures, and connectivity issues.
- Network Support: Assist with basic networking issues such as internet connectivity, VPN setup, and LAN/Wi-Fi troubleshooting.
- Security & Updates: Ensure system security by updating antivirus software, installing patches, and following IT security protocols.
- User Assistance: Provide guidance and training to end users on IT best practices.
- Peripheral Support: Manage printers, scanners, and other office peripherals.
- Documentation: Maintain records of IT assets, support requests, and resolutions.
Required Skills & Qualifications:
- Education: Diploma/Bachelor’s degree in IT, Computer Science, or a related field.
- Technical Knowledge: Experience with Windows, macOS, Linux, Microsoft Office, and remote desktop tools.
- Networking Basics: Understanding of LAN, WAN, IP addressing, and DNS.
- Problem-Solving: Strong troubleshooting and analytical skills.
- Communication Skills: Ability to interact with non-technical users and explain solutions clearly.
- Certifications (Preferred): A+, N+, MCSA, CCNA, or other relevant IT certifications.
Work Environment:
- On-site or remote support depending on company policies.
- May require flexible hours or on-call support for urgent issues.

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Role Description
This is a full-time on-site role for a Business Development Executive. The Business Development Executive will be responsible for new business development, lead generation, business communication, and account management. The role involves identifying and pursuing new business opportunities, establishing and maintaining client relationships, and meeting business targets.
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- Account management skills
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- Strong negotiation and persuasion skills
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- Build hypotheses: It starts with identifying the problems by doing in-depth research with customers and cross-validating it with data analysis. We are razor-focused on solving the right problems:
- Identify solutions: You will be defining the requirements and working with a cross-functional team from design, engineering, business, marketing, and support. You will identify solutions that truly solve the user problem keeping business interests in mind
- Launch and iterate: No product is truly world-class in the first launch. Your job is not just to launch new products but also to work closely with other teams to ensure the go-to-market is completed from all sides. Additionally, you will also balance new product launches with iterating on existing products ensuring that you pick the ones that are most impactful
- Build roadmap: You will always have a roadmap for your product and you will constantly update the roadmap taking into account the rapid change of business dynamics as well as user behavior and segments that we would go after
- Help build the team: Participate in hiring cross-functional team members for different roles
You are a right fit if:
- You understand technology, but love customer-first & business-first thinking
- You are comfortable working hands-on in a fast-paced start-up environment
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- You have prior work experience in the tech-driven lending business
- You are in love with Bangalore weather and would enjoy working here :)
Why should you work with us?
- Work in one of the most exciting start-up sectors
- Opportunity to create impact for the blue-collar workforce
- Unique and unsolved problems for the unique customer segment to work on
- The non-hierarchical, flat, and transparent culture where we also have lots of fun
- Pay at par with market salaries

Team Manager – Direct Sales, Toppr.com Location: PAN India https://toppr.breezy.hr/
About Us
Toppr is an adaptive after-school learning app for classes 5th to 12th. Our vision is to make learning personalized using technology. We believe each child is unique with distinct learning needs.
We are building Toppr as an adaptive platform that can increase engagement, optimize learning and improve outcomes. We have the widest syllabus coverage in India with over 20 subjects, 20 boards and 50 exams. Over 30 lakh students use the learning app.
Toppr was started in 2013 by IIT Bombay alumni ZishaanHayath and HemanthGoteti and is backed by venture capital firms SAIF, Helion and Eight Roads.
If the future of education interests you, we would love to talk about what you can bring to our team.
About the Team
We are the face of Toppr for all our students and their parents.
We help them understand how to leverage Toppr platform for their learning We strive to take Toppr to every single household in India; and then the world.
Role & Responsibilities
- Provide the team with a vision and objectives; manage key performance indicators.
- Set the monthly, weekly, daily targets for the team and ensure that the team targets are achieved.
- Handling and guiding team of Academic Counselor to achieve monthly sales target.
- Maintain the sales report of the team.
- Motivating & mentoring team to achieve & exceed targets
- Design & develop business models as per the location and market situation.
- Conducting weekly reviews for performance & training.
- Identifying the areas of improvements & KPI’s
- Involve team in calling for negotiation and objection handling as and when required.
Team Managers at Toppr
- Are dynamic professionals who drive their team to exceed business targets
- Possess sound knowledge and understanding of consumer (students and parents) behavior
- Thrive in a fast paced ambiguous work environment
- Have excellent communication skills in English and the regional language
Qualification & Skills
- MBA or Graduate with at least 5 years B2C sales experience
- Minimum 1 years’ experience of managing a team of 10 – 20 sales executives
- Experience in to Data Analysis; proficient with using Excel


