
Job Overview:
A Desktop Support Engineer is responsible for providing technical assistance to users, troubleshooting hardware and software issues, and ensuring the smooth operation of computer systems. They install, maintain, and support IT infrastructure, including desktops, laptops, printers, and network devices.
Key Responsibilities:
- Technical Support: Provide first-level support for hardware, software, and network issues.
- Installation & Configuration: Install, configure, and maintain desktops, laptops, operating systems, and applications.
- Troubleshooting: Diagnose and resolve system errors, application failures, and connectivity issues.
- Network Support: Assist with basic networking issues such as internet connectivity, VPN setup, and LAN/Wi-Fi troubleshooting.
- Security & Updates: Ensure system security by updating antivirus software, installing patches, and following IT security protocols.
- User Assistance: Provide guidance and training to end users on IT best practices.
- Peripheral Support: Manage printers, scanners, and other office peripherals.
- Documentation: Maintain records of IT assets, support requests, and resolutions.
Required Skills & Qualifications:
- Education: Diploma/Bachelor’s degree in IT, Computer Science, or a related field.
- Technical Knowledge: Experience with Windows, macOS, Linux, Microsoft Office, and remote desktop tools.
- Networking Basics: Understanding of LAN, WAN, IP addressing, and DNS.
- Problem-Solving: Strong troubleshooting and analytical skills.
- Communication Skills: Ability to interact with non-technical users and explain solutions clearly.
- Certifications (Preferred): A+, N+, MCSA, CCNA, or other relevant IT certifications.
Work Environment:
- On-site or remote support depending on company policies.
- May require flexible hours or on-call support for urgent issues.

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SEO Manager
About LambdaTest
We are the only cloud-based testing platform aimed at bringing the whole testing ecosystem to cloud. Today we have a powerful cloud network of 2000+ real browsers and operating systems that helps testers in cross-browser and cross platform compatibility testing.
Our Mission
On a mission to provide the most powerful, cutting-edge, comprehensive, and secure cloud test platform to empower software testers & developers globally to perform testing intelligently at scale.
Our Vision
We envision an integrated platform where professionals can rely to perform and manage all types of tests without being limited by infrastructure dependency. So people could focus on things that matter the most, i.e. their tests.
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Description
We are looking for an experienced and knowledgeable SEO (Search Engine Optimization) Manager to join our Marketing team! As a SEO Manager you will be responsible for planning, implementing and managing our SEO strategy. As our online presence is extremely important for the success of business, your position will play a huge role in driving our business' growth and success.
Responsibilities
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manner
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Job profile:
Contacting potential or existing customers to inform them about the service.
Answering questions about product or the company
Asking questions to understand customer requirements and close sales
Enter and update customer information in the database
Handle grievances to preserve the company's reputation
Go the 'extra mile' to meet sales quota and facilitate future sales
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Proven experience as telesales representative or other sales role in the Indian market
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