11+ Hardware troubleshooting Jobs in Kochi (Cochin) | Hardware troubleshooting Job openings in Kochi (Cochin)

A Desktop Support Engineer is responsible for providing technical support for computer hardware and software issues in an organization's desktop environment. The role involves assisting employees with troubleshooting, maintaining, and resolving issues related to their desktops, laptops, and peripherals.

Job Summary:

1. Hardware Support:

• Install, configure, and maintain desktops, laptops, and peripherals (printers, monitors, etc.).
• Perform hardware repairs and upgrades.

1. Software Support:

• Troubleshoot and resolve software-related issues, including OS installations, software updates, and application support.
• Ensure proper functioning of office productivity software (MS Office, etc.) and enterprise applications.

1. Network Support:

• Provide assistance in connecting workstations to the company network and resolving connectivity issues.
• Troubleshoot network-related issues on desktops and laptops.

1. User Support:

• Assist employees with troubleshooting technical problems, including login issues, system crashes, and application errors.
• Offer guidance on proper system usage and IT best practices.

1. System Maintenance:

• Regularly update and patch desktop systems to ensure security and functionality.
• Backup important files and data as per company policy.

1. Documentation:

• Maintain logs of issues, solutions, and configurations for future reference.
• Document common problems and resolutions for knowledge-sharing purposes.

1. Customer Service:

• Provide excellent customer service and maintain a professional demeanor when dealing with users' technical issues.

Key Skills:

• Technical Knowledge: Proficient in desktop operating systems (Windows, Mac OS, Linux) and office software.
• Problem-Solving: Ability to diagnose and resolve technical issues efficiently.
• Communication: Strong verbal and written communication skills to interact with end-users.
• Networking Basics: Understanding of network configurations and troubleshooting.
• Time Management: Capable of handling multiple requests and prioritizing tasks.

Channel sales - Software - Cloud

Location

• Vishakhapatnam
• Kochi
• Trivandrum 

Company Name:

Savex Technologies Pvt. Ltd.

Company details

Savex Technologies Pvt ltd is the 3rd largest Information and communication technology distributor in India for diverse Business sectors. They provide services like Consulting and Technical Support, Demo Lab and testing, Marketplace fulfillment services, Financial Services, Reverse Logistics & warranty Management services, Supply Services, Online Store Services. They are leading players in the IT Infrastructure, Network Solutions, Security Solutions and Cybersecurity solutions domain.

Its a seasoned company operating for the last 35 years

Mode of Working

Work Form Office

Days of Working

6 days a week (1st and 2nd Saturdays are off and remaining Saturdays are half Day working)

Responsibilities

Channel Sales Specialist (Cloud Software Portfolio)

We are looking for a highly motivated Channel Sales Specialist – Cloud Software Portfolio to expand the adoption of modern cloud solutions across enterprise and mid-market customers through Savex’s channel ecosystem. The role requires experience in handling data platforms, analytics solutions, AI/ML, or database technologies with strong partner engagement and channel development experience.

Key Responsibilities

• Drive revenue growth for the Cloud Software portfolio by enabling and empowering resellers and partners.
• Identify, onboard, and develop partners with Cloud Software practice capabilities.
• Build and execute joint business development plans with partners to drive pipeline.
• Position solutions around cloud softwares.
• Work with OEM and Savex internal teams to support deal structuring and closure via partners.
• Conduct partner trainings, workshops, and joint sales motions to strengthen adoption.
• Participate in channel marketing activities, demand generation campaigns, and partner events.
• Track and report on partner pipeline, forecast, and target achievement.

Proven record of achieving channel-driven sales growth.

Qualification: 

• Bachelor’s degree in engineering / computer science / IT / Business Administration.

• MBA (preferred, not mandatory).

Key Skills & Experience

• 3–8 years of experience in channel sales / partner management within the IT industry.

• Strong knowledge of the channel ecosystem – VARs, resellers, regional SIs.

• Ability to drive partner enablement, solution positioning, and joint GTM execution.

• Excellent communication, presentation, and relationship management skills.

Interview process

Face to Face

We are looking for a skilled Java Angular Developer with 5+ years of experience in designing and developing scalable web applications. The ideal candidate should have strong expertise in Java, Spring Boot, Angular, along with experience building RESTful APIs and cloud-based applications.

Key Responsibilities

• Develop and maintain scalable backend services using Java 8/11/17 and Spring Boot.
• Build responsive front-end applications using Angular.
• Design and develop RESTful APIs and integrate with third-party services.
• Deploy and manage applications on AWS.
• Work with relational databases and write optimized SQL queries.
• Collaborate with cross-functional teams in an Agile environment.
• Write clean, maintainable, and testable code.
• Troubleshoot, debug, and optimize application performance.

Required Skills

• 5+ years of experience in Java development.
• Strong experience with Java, Spring Boot, and Microservices.
• Hands-on experience with Angular (v10+).
• Experience with AWS services (EC2, S3, RDS, Lambda, ECS/EKS, CloudWatch, IAM, etc.).
• Strong knowledge of REST APIs.
• Experience with SQL (MySQL/PostgreSQL) and ORM frameworks such as Hibernate/JPA.
• Knowledge of Git, Maven/Gradle, and CI/CD pipelines.
• Familiarity with Docker and Kubernetes is a plus.
• Good understanding of Agile/Scrum methodologies.

JOB DETAILS:

Job Role: Lead I - Software Engineering - Java, Spring Boot, Microservices

Industry: Global digital transformation solutions provider

Work Mode: 3 days in office, Hybrid model. 

Salary: Best in Industry

Experience: 5-7 years

Location: Trivandrum, Kochi, Thiruvananthapuram

Job Description

Job Title: Senior Java Developer Experience: 5+ years

Job Summary: We are looking for a Senior Java Developer with strong experience in Spring Boot and Microservices to work on high-performance applications for a leading financial services client. The ideal candidate will have deep expertise in Java backend development, cloud (preferably GCP), and strong problem-solving abilities.

Key Responsibilities:

• Develop and maintain Java-based microservices using Spring Boot

• Collaborate with Product Owners and teams to gather and review requirements

• Participate in design reviews, code reviews, and unit testing

• Ensure application performance, scalability, and security

• Contribute to solution architecture and design documentation

• Support Agile development processes including daily stand-ups and sprint planning

• Mentor junior developers and lead small modules or features

Required Skills:

• Java, Spring Boot, Microservices architecture

• GCP (or other cloud platforms like AWS)

• REST/SOAP APIs, Hibernate, SQL, Tomcat

• CI/CD tools: Jenkins, Bitbucket

• Agile methodologies (Scrum/Kanban)

• Unit testing (JUnit), debugging and troubleshooting

• Good communication and team leadership skills

Preferred Skills:

• Frontend familiarity (Angular, AJAX)

• Experience with API documentation tools (Swagger)

• Understanding of design patterns and UML

• Exposure to Confluence, Jira

Must-Haves

Java/J2EE (5+ years), Spring/Spring Boot (5+ years), Microservices (5+ years), AWS/GCP/Azure (mandatory), CI/CD (Jenkins, SonarQube, Git)

Mandatory Skills Required: Strong proficiency in Java, spring boot, microservices, GCP/AWS.

Experience Required: Minimum 5+ years of relevant experience

Java, Spring Boot, Microservices architecture

GCP (or other cloud platforms like AWS)

REST/SOAP APIs, Hibernate, SQL, Tomcat

CI/CD tools: Jenkins, Bitbucket

Agile methodologies (Scrum/Kanban)

Unit testing (JUnit), debugging and troubleshooting

Good communication and team leadership skills

Notice period - 0 to 15 days only (Immediate or candidates who are serving notice period and who can join by Feb)

Job stability is mandatory

Location: Trivandrum, Kochi

Virtual Interview: 31st Jan-Saturday

Nice to Haves

Frontend familiarity (Angular, AJAX)

Experience with API documentation tools (Swagger)

Understanding of design patterns and UML

Exposure to Confluence, Jira

• Excellent communication (Written & Verbal), presentation skills with a positive attitude to engage with stakeholders 
• At least 4 years of hands-oncoding experience in test automation, preferably VB script (must be presently working in automation project)
• At least 1 year of experience in Mobile automation (iOS and Android)
• Design, create and maintain Automated Test Scripts for the front end and back-end systems
• Enhance existing/create automation test frameworks
• Knowledge of pipeline execution
• Experience in Agile Scrum methodologies in sprint automation Test design and automation experience in web applications client-server applications mobile applications 
• Knowledge of Jira, BDD Cucumber etc.

• Bachelors in Computer Science, Information Systems or equivalent.
• 6 years experience delivering highly available web/mobile applications including 1-3 years as Senior/Lead developer.
• Prior experience in retail domain is a plus.
• 3 years of experience working with distributed teams.
• Deep knowledge of UI Libraries / Frameworks, API (REST), API Management and building scalable and high performance Web APIs.
• Must have experience building websites using Javascript and Java technologies (e.g. Typescript, Spring Boot etc.). Search Engine and Native App development experience is a plus.
• AWS Serverless Cloud native services experience with Lambda functions, SNS, SQS, DynamoDB, API Gateway etc.
• Strong knowledge of Caching frameworks, data structures, algorithms, operating systems, and distributed systems.
• Strong understanding of databases, NoSQL data stores, storage and distributed persistence technologies.
• Strong communication and presentation skills.
• Passionate about enabling next generation experiences.
• Experience with automated testing, deployment pipelines and cloud based infrastructure

• Develop omni-channel digital solutions leveraging serverless and micro services in a cloud based platform to develop backend services.
• Design high/low level solutions, contribute towards architecture and technical roadmap.
• Lead technical implementation/delivery.
• Host/Lead technical discussions.
• Champion software development best practices, test driven development, CI and CD.
• Build cloud native and highly cost efficient solutions.
• Innovate, Unlearn and Disrupt. Research next generation frameworks and technologies.
• Embrace change. 

Essential Skills:

• 8 years experience delivering highly available web/mobile applications including 1-3 years as Senior/Lead developer. Prior experience in retail domain is a plus
• 3 years of experience working with distributed teams
• Deep knowledge of UI Libraries / Frameworks, API (REST), API Management and building scalable and high performance Web APIs
• Must have experience building websites using Javascript and Java technologies (e.g. Typescript, Spring Boot). Search Engine and Native App development experience is a plus.
• AWS Serverless Cloud native services experience with Lambda functions, SNS, SQS, DynamoDB, API Gateway etc
• Strong knowledge of Caching frameworks, data structures, algorithms, operating systems, and distributed systems
• Strong understanding of databases, NoSQL data stores, storage and distributed persistence technologies
• Strong communication and presentation skills
• Passionate about enabling next generation experiences
• Experience with automated testing, deployment pipelines and cloud based infrastructure

ROLE DESCRIPTIPON:

• Develop omni-channel digital solutions leveraging serverless and micro services in a cloud based platform to develop backend services.
• Design high/low level solutions, contribute towards architecture and technical roadmap
• Lead technical implementation/delivery.
• Host/Lead technical discussions
• Champion software development best practices, test driven development, CI and CD
• Build cloud native and highly cost efficient solutions
• Innovate, Unlearn and Disrupt. Research next generation frameworks and technologies. Embrace change.

About :

1. Employee Management at your Fingertips. PagarBook - India's Best Payroll and Attendance
2. Management tool for Small & Medium Enterprises. Using PagarBook, a business owner can maintain all the records of their employees digitally and can get insights around the same.
3. PagarBook is free & easy to use employee management, work & payroll management software app where you can manage all your staff and employee’s attendance, record the work done by your staff and employees and their salary, payments & advances can also be recorded in this app.
4. Sms & WhatsApp notification to employees and staff about payments, bonuses, daily work, attendance & leaves.
5. The Sales would be done for premium desktop version of the application
6. Benefits of desktop application:
1. Better and Easier accessibility, also available on mobile web
2. Access to rich reports which gives you business knowledge, spend
3. Unlimited free upgrades for a year

About Sales team:

The field sales team at PagarBook is all about solving SME’s customer problems and ensuring we deliver compelling value propositions.

On a typical day, the sales team:

• drives the adoption of a premium version of Pagarbook, sold at a subscription fee per annum
• never-say-no attitude, and comes with a win-all attitude
• At the same time, a core ingredient of the DNA is customer empathy
• We should always ensure the customer is well informed of all the benefits of the solution, before we close the sales.

Responsibilities and Duties of sales associate:

• You will pitch about PagarBook desktop solution on field to customers
• You will explain the benefits of PagarBook desktop solution to customers
  • Better and Easier accessibility, also available on mobile web
  • Access to rich reports which gives you business knowledge, spend
  • Unlimited free upgrades for a year
  • Bulk update features
  • Expense management
• The users can register on the desktop for a free trial for 7 days first
• Sales associate would convert the customer into a paid customer

Mandatory requirements:

• Having your own bike is a must
• Smartphone is a must
• Field sales experience is a must (telecom, FMCG and financial sales experience adds more weightage)
• Graduation in any field is sufficient

Benefits:

• Fixed salary upto 25k
• Targets based incentives (no upper cap, average ~10k per month):
• Petrol allowance ~upto INR 3,000 (on actual bills)
• Initial job posting would be for 3 months - based on good performance, conversion to full time employment would be granted

Key Areas of Responsibility (KRAs):

• Onboarding of Customers
  • Meet 30 new clients a day (tracked)
  • Get free trial enabled for 20 clients a day
  • Get 3 sales (paid customers, 10% conversion) per day - non-negotiable output
• Retaining customer accounts
  • While we build new businesses, cross-selling would be key
  • Customers should keep using PagarBook desktop beyond 30 days of activation
• Grow customer basket size
  • Identify key SME clusters in the city and prepare an acquisition plan
  • Go aggressive and acquire
• Business acumen & key skills
  • Strong knowledge on PagarBook sales process, services and product
  • Local Market and competition knowledge and clear articulation of PagarBook advantages
  • Strong negotiation and influencing skills to create win-win
  • Give continuous feedback to internal teams to improve our customer service level

Finally, remember, you are the PagarBook brand ambassador on the ground! All the best.