13+ Troubleshooting Jobs in Pune | Troubleshooting Job openings in Pune

Looking for technically skilled candidates with excellent interpersonal skills for the technical support position. Technical support officers troubleshoot technical issues, provide timely customer feedback, and support the roll-out of new applications, among other duties.

Moreover, technical support officers need to talk to customers directly, as well as create written documentation, requiring excellent written and verbal communication.

Responsibilities:

• Identifying hardware and software solutions.
• Troubleshooting technical issues.
• Diagnosing and repairing faults.
• Resolving network issues.
• Installing and configuring hardware and software.
• Speaking to customers to quickly get to the root of their problem.
• Providing timely and accurate customer feedback.
• Talking customers through a series of actions to resolve a problem.
• Following up with clients to ensure the problem is resolved.
• Replacing or repairing the necessary parts.
• Supporting the roll-out of new applications.
• Providing support in the form of procedural documentation.
• Managing multiple cases at one time.
• Testing and evaluating new technologies.
• Conducting electrical safety checks on equipment.

Requirements:

• Degree in computer science or information technology.
• Certification in Microsoft, Linux, or Cisco is advantageous.
• Prior experience in tech support, desktop support, or a similar role.
• Proficiency in Windows/Linux/Mac OS.
• Experience with remote desktop applications and help desk software.
• Attention to detail and good problem-solving skills.
• Excellent interpersonal skills.
• Good written and verbal communication.

Proficiency in Tailwind CSS for development.

Experience in troubleshooting and debugging frontend applications.

Solid understanding and hands-on experience with either Angular or React.

Strong communication skills with the ability to collaborate effectively within a team.

A keen eye for detail and a passion for creating seamless user experiences.

Proficiency in Tailwind CSS for development.

Experience in troubleshooting and debugging frontend applications.

Solid understanding and hands-on experience with either Angular or React.

Strong communication skills with the ability to collaborate effectively within a team.

A keen eye for detail and a passion for creating seamless user experiences.

Company Overview:

Davis Index is a leading market intelligence platform and publication that specializes in providing accurate and up-to-date price benchmarks for ferrous and non-ferrous scrap, as well as primary metals. Our dedicated team of reporters, analysts, and data specialists publishes and processes over 1,400 proprietary price indexes, metals futures prices, and other reference data. In addition, we offer market intelligence, news, and analysis through an industry-leading technology platform. With a global presence across the Americas, Asia, Europe, and Africa, our team of over 50 professionals works tirelessly to deliver essential market insights to our valued clients.

Job Overview:

We are seeking a skilled Cloud Engineer to join our team. The ideal candidate will have a strong foundation in cloud technologies and a knack for automating infrastructure processes. You will be responsible for deploying and managing cloud-based solutions while ensuring optimal performance and reliability.

Key Responsibilities:

• Design, deploy, and manage cloud infrastructure solutions.
• Automate infrastructure setup and management using Terraform or Ansible.
• Manage and maintain Kubernetes clusters for containerized applications.
• Work with Linux systems for server management and troubleshooting.
• Configure load balancers to route traffic efficiently.
• Set up and manage database instances along with failover replicas.

Required Skills and Qualifications:

• Minimum of Cloud Practitioner Certification.
• Proficiency with Linux systems.
• Hands-on experience with Kubernetes.
• Expertise in writing automation scripts using Terraform or Ansible.
• Strong understanding of cloud computing concepts.

Application Process: Candidates are encouraged to apply with their resumes and examples of relevant automation scripts they have written in Terraform or Ansible.

• A job description for an SAP subject matter expert (SME) may include the following skills and responsibilities:
• Analytical and problem-solving skills: SMEs need to be able to analyze complex problems, identify patterns, and propose solutions. 
• 
  
• Communication skills: SMEs need to be able to share their expertise with others, including in meetings, training sessions, and seminars. They may also need to interact with customers. 
• 
  
• Commitment to relevancy: SMEs need to keep up with changes in industry practices and protocols. 
• 
  
• Continuous learning and adaptability: SMEs need to be eager to learn and stay current with the latest updates. 
• 
  
• SAP functional skills: SMEs need to have a deep understanding of SAP modules. 
• 
  
• Process standardization: SMEs may be responsible for standardizing processes and ensuring proper alignment within their area of the business. 
• 
  
• Identifying and fixing operational issues: SMEs may identify and fix operational issues that staff face on a daily basis

📢WE ARE #HIRING!📢

👉ROLE : Engineer / Senior Software Engineer, .NET Core with Angular9+ to 14.

👉Position: #hybrid

👉 Location: #pune

👉Job Responsibilities:

● Develop full-stack features and rapid prototypes

● Develop enhancements to existing software products

● Develop API integrations to external solutions

● Work in a team and communicate successes and challenges quickly and objectively

● Create relevant documentation for deliverables in Jira and SharePoint

👉Experience Required:

➡️ Excellent analytical and troubleshooting skills

➡️ 3+ years of software engineering experience

➡️ 3+ years of back-end experience with C#, .NET Core (C API preferred), ASP.NET Core, SQL, RESTful, web services and microsevices

➡️ 1+ years of front-end experience with Angular9+ to14 , RxJS, TypeScript,HTML5, CSS3 ,SCSS

➡️ 3+ years of experience with Web Workers and WebSockets

➡️ 3+ years of experience with SQL and any NoSQL database with eventual consistency

👉Apply Link : https://lnkd.in/diNDDP8h

#hiring #onsite #Angular #dotnetcore #softwareengineer #sql #nosql #frontend #backend

ASP.NET | Open-source web framework for .NET

Hi, Connections!

📢WE ARE #HIRING!📢

👉ROLE : Engineer / Senior Software Engineer, .NET Core with Angular9+ to 14.

👉Position: #hybrid

👉 Location: #pune

👉Job Responsibilities:

● Develop full-stack features and rapid prototypes

● Develop enhancements to existing software products

● Develop API integrations to external solutions

● Work in a team and communicate successes and challenges quickly and objectively

● Create relevant documentation for deliverables in Jira and SharePoint

👉Experience Required:

➡️ Excellent analytical and troubleshooting skills

➡️ 3+ years of software engineering experience

➡️ 3+ years of back-end experience with C#, .NET Core (C API preferred), ASP.NET Core, SQL, RESTful, web services and microsevices

➡️ 1+ years of front-end experience with Angular9+ to14 , RxJS, TypeScript,HTML5, CSS3 ,SCSS

➡️ 3+ years of experience with Web Workers and WebSockets

➡️ 3+ years of experience with SQL and any NoSQL database with eventual consistency

👉Apply Link : https://lnkd.in/diNDDP8h

As a partial Google-acquired company, we’re proving success doesn’t come by accident.

Benison has a history of demonstrating growth by innovation. We re-invest our profits back into the initiatives for growth of our people and the company. The culture, technology innovations, customer service, our actions are aligned to our values. Our value and culture is the reason why our people stay with Benison much longer than industry standards

Get the best from your life with Benison

Join the Benison Developer Family*

Benison Technologies is filled with passionate people who lead fascinating lives. You’ll fit right in. From the amazing benefits, mentorship, growth opportunities and team bonding activities, we help you thrive while experiencing the Benison life.

· Strong backend skills – C++

· Algorithmic thinking

· Experience with development in windows environment - VisualStudio

· Demonstrated creativity and intelligent thinking

· Troubleshooting & debugging (VS, WinDBG) skills

· Solid understanding of development processes

· Ability to use English on daily basis (reasonable spoken)

· Desire to learn new technologies

· Advanced networking and administration skills

For more information you may visit *

https://benisontech.com/" target="_blank">https://benisontech.com/

Hello,

Greetings for the day !!!

We are hiring "Technical Support L2 - Partner Engagement" for one of the international MNC specialized into Hardware & Networking based @ Mumbai/Pune/Bangalore !!!

Position: Technical Support L2

Qualifications: Any graduate/Diploma

Experience: 2+ yrs

Job Description

1. Troubleshoot Microsoft Office Products (O365)
2. Windows 10 desktop issues
3. Windows updates and driver issues
4. Basic concepts of networking
5. Ping
6. DNS
7. Web Browser Troubleshooting
8. RingCentral Phone Systems
9. Excellent Communication Skills
10. Excellent Customer Service
11. Outlook Troubleshooting.
12. Third party application installation and troubleshooting (using reference guide)

Shifts –Rotational – US/Night Shifts
(Candidate will be required to work in US/Night shifts, we will not be able to commit on shift timings, since shift timings will be dependent on the preferences of the client)

Location – Position can be based out of Pune, Mumbai or Bangalore – however interviews will happen at Mumbai location.

Notice period – Max 60 days

Technical Support Engineer, who can assist clients with product issues and help to maintain a high customer retention level. He/She will be responsible for inbound and outbound support tickets from the customer base and addressing customer Technical issues and concerns.

Key Responsibilities :

Manage, maintain, support and troubleshoot the mobile cloud environment and its related mobile devices and suggest adjustments and new system designs for future needs.

Experienced in a tech support role in managing Android, iOS or Windows devices

Work closely with operations and software engineering teams to design and implement scalable and high performance solutions for our platform as a service and internal management tools

Quickly and efficiently troubleshoot simple and complex issues in order to provide outstanding support for internal service level objectives

Deal directly with customers, and respond promptly to customer inquiries

Handle issues by providing the appropriate Root cause of the issue

Identify areas for process and efficiency improvement within Platform Services Operations; recommend solutions and assist in overseeing implementation. Actively facilitate continuous improvement

Technical Skills – Must Have:

Experience on mobile device platforms (Android, iOS, Windows or Mac) 
Knowledge on SAAS product support which has a cloud console -preferably in the mobility space
Working experience with Partners & Customers, Voice and Remote support
Worked on log collection and analyzing tools
Proficient in working on support desk/CRM tools such as Zoho/Zendesk/Salesforce
Experience of issue tracking software such as Jira/Bugzilla/Mantis/Remedy
Resourceful in understanding IT communication, troubleshooting, debugging and maintenance in multi-platform environments.

Nice To Have :

Technical troubleshooting involving monitoring web-app performance, crash analysis etc
Should have basic experience in understanding help docs and articles.
Understanding of MDM, EMM on either of the platforms (Android, iOS, Windows & Mac) can be an added advantage.

Skills :

Must possess strong communication skills in English, both written and verbal
Quick learner and versatile.
Flexible to work in different shifts
Excellent Email communication is a must.
Strong ownership
An excellent problem solver with strong analytical skills

• The role involves development using C/C++ and related technologies on Windows and Linux platforms. You will be a part of the core product team developing the product. It will involve participation in requirements analysis, impact analysis, design, coding, review, testing and preparing test cases.