
- Handling customer queries on Web Chat, E-mails and Social Media
- Educate current and potential customers with product and service information
- Maintain accurate customer records
- Identify and escalate priority issues to the Team Leader and Ops Team
- Actively participate in team meetings
- Handle all queries in a polite, professional manner
- Probe and troubleshoot customer queries, and provide a suitable and satisfactory solution.
- Educate customers on services and processes.
- Escalate any issues to the Team Leader.
- Achieve agreed KPIs and Objectives.
- Adhere strictly to shift schedules.
- Adhere to laid down internal policies, procedures and processes.
- Work collaboratively with the team.
- Candidates from voice/non- voice both will be fine.
Experience with the SAAS model will be an added advantage.Ecommerce background will be an added advantage.Communication skills should be good in verbal and written communication.

Similar jobs

Core Focus:
- Operate with a full DevOps mindset, owning the software lifecycle from development through production support.
- Participate in Agile ceremonies and global team collaboration, including on-call support.
Mandatory/Strong Technical Skills (6–8+ years of relevant experience required):
- Java: 4.5 to 6.5 years experience
- AWS: Strong knowledge and working experience with Cloud technologies minimum 2 years.
- Kafka: 2 years of Strong knowledge and working experience with data integration technologies
- Databases: Experience with SQL/NoSQL databases (e.g., Postgres, MongoDB).
Other Key Technologies & Practices:
- Python, Spring Boot, and API-based system design.
- Containers/Orchestration (Kubernetes).
- CI/CD tools (Gitlab, Splunk, Datadog).
- Familiarity with Terraform and Airflow.
- Experience in Agile methodology (Jira, Confluence).
About the role
Are you an experienced executive assistant looking to take your career to the next level? SuperHuman Race is looking for a creative, organized, and motivated executive assistant to join our team. As the executive assistant to the MD, you'll have the opportunity to work closely with one of the industry's most influential executives and help shape the future of the company.
Key responsibilities:
1. Manage the MD's daily calendar proactively and respond to emails and calls on behalf of the MD
2. Assist the MD in creating presentations and communication materials including email, business documents, presentations, social media, and speeches
3. Lead special projects assigned by the MD
4. Support the MD in building relationships with internal and external stakeholders
5. Provide administrative support to coordinate & communicate with internal & external business partners for preparing & filing documents, updating contact lists, & providing business development support
6. Manage travel arrangements & provide onsite assistance at meetings
7. Coordinate flights, accommodation & transportation arrangements
8. Provide detailed & accurate travel itineraries
9. Ensure meeting resources (agenda, presentation decks, conference room size, technology needs, catering, etc.) are anticipated & provided for
10. Confirm meeting agenda & meeting owner to ensure success
11. Prepare monthly expense reports & reconcile monthly statements
12. Manage the MD's budget & provide timely reporting & analysis
13. Oversee daily tag-ups in collaboration with senior leaders at SHR
14. Draft content for review or review existing content for tone, clarity, and grammatical accuracy
15. Leverage the MD's time & impact by managing relationships and projects outside of SuperHuman Race, particularly related to government ministries, multilateral organizations like the UN, boards, social forums, and community engagement
16. Coordinate with the MD's personal contacts and align the MD's personal commitments to ensure minimum confusion, overlap, and a maximum output of time
17. Run small local errands, if and as required
18. Accompany the MD for official and/or personal commitments, and follow up on any items that require collaboration with others to ensure the timely completion of commitments
19. Plan parties/events & act as the main point of contact within these functions
Skill(s) required
Effective Communication | English Proficiency (Spoken) | English Proficiency (Written) | MS-Office | Parallel Thinking | Project Management | Time Management
Who can apply
1. Unquestioned commitment to confidentiality and integrity in personal and professional activities
2. Highly motivated with the ability to function well in a fast-paced environment with continued growth and development
3. Flexibility to respond to time-sensitive needs on nights and weekends
4. Excellent oral and written communications skills, able to interact with external partners, and clients and project a professional, capable image in action and appearance
5. Able to manage heavy workloads and projects, many on a time-sensitive basis, as well as interacting with tight-knit teams of professionals
6. Skill in juggling multiple projects, requests, and tasks at any given time

Job Responsibilities (Daily task performed)-
- Handling end-to-end sales activities.
- Doing cold calling for new leads daily.
- Schedule meetings with clients/architects, Interior Designers and PMC.
- Managing Sales discussions with clients.
- Following up on generated leads.
- Visiting on-site if required and understanding the client's needs.
- Working on Monthly Sales targets.
- Taking Client confirmation on design & quote.
- Keep track of changes done after confirmation given by the client.
- Look after the Site execution with the installation team when required
- Planning, proposing and executing the expansion of sales channels through B2B sales.
Experience: 2 to 4 years- experience in the field of Corporate Office Furniture, and should have good contacts with Corporate Designer and Architects.
- Team building skills
- Ability to relate to Creative people
- Ability to manage complex projects and multi-task.
- Excellent organizational skills.
- Excellent Communication Skills ( in English)
- Below 32 yrs. preferred
- Male Candidates Prefeed
Skills:
· Strong knowledge of the Go programming language, including its paradigms, constructs, and idioms.
· Familiarity with common Goroutine and channel patterns.
· Experience with a wide range of Go frameworks and tools, including:
· Knowledge of dependency management tools such as Godep, Sltr, etc., is a plus.
· Familiarity with Go's templating language.
· Experience with Go's code generation tools, such as Stringer, is beneficial.
· Understanding of popular Go web frameworks like Gin.
· Familiarity with router packages like Gorilla Mux is advantageous.
We are seeking a highly experienced and skilled React/Next.js developer to join our team. The ideal candidate will have a strong track record of building and maintaining web applications using React and Next.js, as well as a strong understanding of front-end development.
Responsibilities:
- Develop and maintain web applications using React and Next.js
- Write clean, maintainable, and efficient code
- Collaborate with the design team to implement visually appealing and user-friendly interfaces
- Work with the back-end team to integrate with APIs and other server-side functionality
- Troubleshoot and debug issues as they arise
- Write and maintain comprehensive documentation
Requirements:
- Experience with Tailwind CSS to create custom, responsive user interfaces
- Experience with CSS-in-JS libraries
- Experience with Git, npm, and webpack
- Familiarity with RESTful APIs and GraphQL
- Strong debugging and troubleshooting skills
- Ability to work well in a team environment and communicate effectively with other developers and designers.
Preferred:
- Experience optimizing performance and scalability of web applications
- Familiarity with testing frameworks such as Jest
- Experience with deploying and maintaining web applications
- Experience with TypeScript
- Familiarity with other JavaScript libraries and frameworks such as Redux, GraphQL, and Apollo, react-query
Job Title: Lead – Application Engineering
Remote | Chennai | Hyderabad | Bangalore
Tiger Analytics is a global AI and analytics consulting firm. With data and technology at the core of our solutions, our 2800+ tribe is solving problems that eventually impact the lives of millions globally. Our culture is modelled around expertise and respect with a team-first mindset. Headquartered in Silicon Valley, you’ll find our delivery centres across the globe and offices in multiple cities across India, the US, the UK, Canada, and Singapore, including a substantial remote global workforce.
We’re Great Place to Work-Certified™. Working at Tiger Analytics, you’ll be at the heart of an AI revolution. You’ll work with teams that push the boundaries of what is possible and build solutions that energize and inspire.
Curious about the role? What your typical day would look like?
We are looking for Tech Leads working with our Application Engineering team, designing, and developing a variety of applications. More specifically, you will:
- Determine the functional, non-functional requirements and scope working with the business analysts and engineering managers
- Design and develop multi-tier, cloud-native, high performance, and scalable solutions
- Apply software engineering principles, design patterns and best practices to build solutions that are testable, secure, and robust
- Lead cross functional agile teams across the software development lifecycle
- Evaluate design alternatives using proof of concepts and collaborate with architects to choose optimal solutions
- Performing design and code reviews
- Collaborate with project/program managers to estimate, plan, and mitigate technical risks at module/project level
- Mentor and groom developers to deliver high quality solutions
What do we expect?
- Years of Experience: 5+ years
- Relevant hands-on experience with one of more of the following:
- Programming Languages – Python with Django / Flask / Java / C#.net
- Web server technologies - Node.js / Nginx
- Database technologies - MySQL / Oracle / PostgreSQL / MongoDB
- Testing frameworks – Junit/ Selenium
- Cloud environments - AWS / Azure / GCP (Good to have)
- Good understanding of API design and development
You are important to us, let’s stay connected!
Every individual comes with a different set of skills and qualities so even if you don’t tick all the boxes for the role today, we urge you to apply as there might be a suitable/unique role for you tomorrow.
We are an equal opportunity employer. Our diverse and inclusive culture and values guide us to listen, trust, respect, and encourage people to grow the way they desire.
Responsibilities:
- Working directly with clients to understand requirements for a green field development
- Designing the technology and cloud infrastructure architecture to achieve the functional and nonfunctional requirements
- The product you will be working on needs to scale up to support millions of users an efficient micro service distributed architecture
- Solution needs to be easy to deploy and manage on multiple cloud providers (AWS, GCP or Azure)
- Mentoring, guiding and training the team on various technology, quality and security aspects
- Guiding the team to implement automated CI/CD processes
- Strong analytical, problem solving and data analysis
- Excellent communication, presentation and interpersonal skills are a must
- Micro service frameworks such as Java SpringBoot
- Design and implement automated unit and integration tests
- Writing scalable, robust, testable, efficient, and easily maintainable code
- Familiarity with most AWS Services - EC2, ECS, RDS, ECR, S3, SNS, SQS, and more
- Experience with Docker and Kubernetes
- Deploying and Scaling microservices to AWS
- Hands-on experience with AWS cloud platform in evaluation and cost estimation
Responsibilities:
- Designing and building the website front-end.
- Experience and ability to translate designs into Wordpress pages using Page Builder (Visual Composer, Divi or Elementor) and PHP
- Designing and managing the website back-end with PHP including database and server integration.
- Developing custom Wordpress themes.
- Integration of third party plugins and APIs.
- Conducting website performance tests.
- Troubleshooting Wordpress related issues.
Requirements:
- Proficient with any plugin.
- Proven work experience as a WordPress developer
- Knowledge of front-end technologies including CSS3 and HTML5
- Knowledge of code versioning tools including Git.
- Good understanding of website architecture and aesthetics.
- Ability to manage projects.
- Good communication skills.
It's unpaid but I can assure you that you will get great exposure and a great environment to work in. It is a great opportunity to step into the real world. Also other benefits like LOR, certificate and offer letter after you get selected. While the internship, training will be provided by superiors.
Positions available:-
HR, social media marketing, fundraiser, sales and marketing, youth mediathon, and videographers.
Qualifications:-
- should have good communication
- should have basic knowledge of the particular department you are interested in
- should be 12th passed
benefits:-
offer letter after selection
LOR
Certificate after completion.








