Technical Support Engineer

Job Details:

• Role: Senior Staff Engineer, Java, Node JS
• Experience: 7.5 -9 Years
• Employment Type: Full-time
• Work Mode: Bengaluru (Onsite- 5 days)

Job description

REQUIREMENTS:

• Strong experience in Backend Engineering, Microservices, and Distributed Systems
• Deep hands-on expertise in Java and Node.js development 
• Strong experience in designing and developing RESTful APIs and backend services 
• Strong understanding of OOP, Data Structures, Algorithms, and Software Design Principles 
• Hands-on experience with PostgreSQL, MongoDB, or similar databases 
• Experience with system design, scalability, fault tolerance, and performance optimization
• Experience with Redis, messaging systems, and event-driven architectures
• Hands-on experience with Git, automated testing, CI/CD, Docker, and Kubernetes
• Strong understanding of API security, authentication, and authorization
• Experience with observability, monitoring, and production support
• Strong troubleshooting, analytical, and problem-solving skills
• Experience working in Agile/Scrum environments
• Excellent communication and stakeholder management skills
• Experience with Spring Boot, TypeScript, NestJS, Kafka, and AI-assisted coding tools is preferred

RESPONSIBILITIES:

• Design, develop, and maintain scalable backend services, microservices, and APIs
• Build high-performance RESTful and event-driven applications
• Own system design, data models, integrations, scalability, and reliability
• Collaborate with product and engineering teams to deliver business solutions
• Write clean, secure, maintainable, and well-tested code
• Conduct code reviews and mentor junior engineers
• Troubleshoot production issues and perform root cause analysis
• Improve CI/CD pipelines, monitoring, logging, and operational practices
• Optimize application performance, database efficiency, and system scalability
• Participate in architecture discussions, design reviews, and technical decision-making
• Implement security best practices and engineering standards
• Support platform modernization and continuous improvement initiatives
• Leverage modern development tools and AI-assisted coding practices to improve productivity
• Participate in Agile ceremonies and collaborate with cross-functional stakeholders
• Ensure delivery of high-quality, reliable, and scalable backend solutions.

Qualifications

Bachelor’s or master’s degree in computer science, Information Technology, or a related fields

• An Engineering/Master’s Degree from a reputed institute
• 5+ year of experience in the B2B/SaaS/Enterprise domain. Great to have someone from the “Conversational AI” space
• Ability to engage and influence key stakeholders in accounts; Effective in performing technical/functional activities required during pre-sales stage
• Experience in Solution/Concept selling (CRM/ ERP/ Enterprise/ Contact Centers/ SaaS/ CPaaS Solutions) is a must
• Should be comfortable in understanding and explaining technology and solutions with a consultative approach
• Should have the ability to work independently and as part of a team
• Strong problem-solving and decision-making skills
• Strong problem-solving and decision-making skills
• Candidates from Edtech/HR Tech companies will not be considered
• Candidates with more than 2 job changes in the last 3 years will not be considered

Experience : 5-8 years

Location : Bangalore,Chennai and hyderabad

Python Developer (1 Position)

Must have skills: 

·        Experience in advanced Python

·        Experience in GUI/Test Automation tools/libraries (Robot Framework, Selenium, & Sikuli etc.)

·        Ability to create UI Automation scripts to execute in Remote/Citrix servers

·        Knowledge in analytical libraries like Pandas, Numpy, Scipy, PyTorch etc.

·        AWS skillset

Nice to have skills:

·        Experience in SQL and Big Data analytic tools like Hive and Hue

·        Experience in Machine learning

·        Experience in Linux administration

Exposure to development and implementation practices in a modern systems environment together with exposure to working in a project team particularly with reference to industry methodologies, e.g. Agile, continuous delivery, etc

• At least 3-5 years of experience building and maintaining AWS infrastructure (VPC, EC2, Security Groups, IAM, ECS, CodeDeploy, CloudFront, S3)
• Strong understanding of how to secure AWS environments and meet compliance requirements
• Experience using DevOps methodology and Infrastructure as Code
• Automation / CI/CD tools – Bitbucket Pipelines, Jenkins
• Infrastructure as code – Terraform, Cloudformation, etc
• Strong experience deploying and managing infrastructure with Terraform
• Automated provisioning and configuration management – Ansible, Chef, Puppet
• Experience with Docker, GitHub, Jenkins, ELK and deploying applications on AWS
• Improve CI/CD processes, support software builds and CI/CD of the development departments
• Develop, maintain, and optimize automated deployment code for development, test, staging and production environments

Job Description

• Develop p2p infrastructure systems to support blockchain interoperability
• Improve engineering standards, tooling, and processes
• Coding with concurrency, efficiency and scalability as primary motive
• Rigor on Unit testing, coverage and best practices
• Document systems, build runbooks, and automate those processes
• Being hands on by writing, testing, and deploying high-performance networking code.

Required qualifications

1+ years of experience in Golang, Strong knowledge of Go programming language, paradigms, constructs, and idioms, willingness to learn on the go, ability to write clean code, a strong sense of responsibility.

Tech Stack

Go, git, linux, bash, ability to work with Docker.

Nice to have

Experience developing in c++, cryptography and system software development experience,understanding of design patterns, understanding of operating systems, networks.

About the work from home job/internship
Selected day-to-day responsibilities & learning opportunity :

1. Engage top leaders of MNCs and Indian companies for business development on Social media.
2. Leverage email marketing to generate online queries
3. Learning to generate a high success ratio in business development
4. Develop Understanding to make pitches to the senior industry leaders
5. Gain business communication skills to become future leaders
6. Insights on finer point of sales conversion