
- Handling customer queries on Web Chat, E-mails and Social Media
- Educate current and potential customers with product and service information
- Maintain accurate customer records
- Identify and escalate priority issues to the Team Leader and Ops Team
- Actively participate in team meetings
- Handle all queries in a polite, professional manner
- Probe and troubleshoot customer queries, and provide a suitable and satisfactory solution.
- Educate customers on services and processes.
- Escalate any issues to the Team Leader.
- Achieve agreed KPIs and Objectives.
- Adhere strictly to shift schedules.
- Adhere to laid down internal policies, procedures and processes.
- Work collaboratively with the team.
- Candidates from voice/non- voice both will be fine.
Experience with the SAAS model will be an added advantage.Ecommerce background will be an added advantage.Communication skills should be good in verbal and written communication.

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Required skills
- 4-8 years of web-based application development in Python/Django
- Experience in Terrafoam.
- Competence in using scripting languages to automate tasks (Perl, Bash, PowerShell, Ruby, Python/Django or similar).
- Experience in working with Linux/Unix platforms.
Location : Bangalore (Work from home till pandemic).

Job Summary:
We are looking for a talented Full Stack Developer with experience in C# (ASP.NET Core Web API), React, and SQL Server. The successful candidate will be responsible for designing, developing, and maintaining robust web applications and APIs, ensuring seamless integration between the front-end and back-end systems.
Key Responsibilities:
Full Stack Development: Design, develop, and maintain web applications using C#, ASP.NET Core Web API, and React.
API Development: Create and maintain RESTful APIs to support front-end applications and integrations.
Database Management: Design, optimize, and manage SQL Server databases, including writing complex queries, stored procedures, and indexing.
Front-End Development: Implement user interfaces using React, ensuring a smooth and responsive user experience.
Code Quality: Write clean, scalable, and well-documented code following best practices in software development.
Collaboration: Work closely with cross-functional teams, including UI/UX designers, back-end developers, and DevOps, to deliver high-quality software solutions.
Testing & Debugging: Conduct unit testing, integration testing, and debugging to ensure the quality and reliability of applications.
Continuous Improvement: Stay updated on the latest industry trends and technologies and integrate them into development processes where applicable.
Required Qualifications:
Experience: Proven experience as a Full Stack Developer with a strong focus on C#, ASP.NET Core Web API, React, and SQL Server.
Technical Skills:
Proficient in C# and ASP.NET Core Web API development.
Strong experience with React and related front-end technologies (JavaScript, HTML, CSS).
Expertise in SQL Server, including database design, query optimization, and performance tuning.
Familiarity with version control systems like Git.
Understanding of RESTful architecture and Web API design.
Problem-Solving: Excellent analytical and problem-solving skills with the ability to troubleshoot complex issues.
Communication: Strong verbal and written communication skills, with the ability to articulate technical concepts to non-technical stakeholders.
Team Collaboration: Ability to work effectively in a team environment, collaborating with cross-functional teams to achieve project goals.
Preferred Qualifications:
Experience with ASP.NET Core MVC or Blazor.
Knowledge of cloud platforms such as Azure or AWS.
Experience with Agile/Scrum development methodologies.
Education:
Bachelor’s degree in Computer Science, Software Engineering, or a related field (or equivalent experience)
We are looking for an experienced and results-driven Franchise Sales Manager to lead our franchise expansion across multiple cities in India. The role involves extensive client interaction, legal documentation, and operational oversight.
Key Responsibilities:
- Drive franchise sales and onboard new franchise partners across India.
- Present the franchise model and conduct multiple meetings to close deals.
- Handle end-to-end legal documentation and ensure timely agreement signings.
- Manage complete setup of franchise stores, ensuring seamless execution.
- Build strong relationships with franchise partners and guide them on ROI and break-even strategies.
- Collaborate with the marketing team to align franchise sales efforts with promotional activities.
- Provide regular progress reports to the Chief Executive Officer.
- Travel frequently to meet clients, conduct site visits, and oversee franchise operations.
Qualifications & Skills:
- Proven experience in franchise sales or a similar role.
- Strong understanding of franchise models, ROI, and break-even analysis.
- Excellent communication, negotiation, and relationship-building skills.
- Proficiency in handling legal documentation and agreements.
- Ability to work under pressure and achieve sales targets.
- Willingness to travel extensively.
- Strong organizational and project management abilities.

Job Description:
We are hiring Javascript developers to join our team in developing enterprise mobile applications. This person will work closely with the UX team, as well as, other engineering teams while developing applications and user interfaces.
Experience & Expertise:
- Highly skilled at front-end engineering using Object-Oriented JavaScript with at least 2+ years of extensive experience on Javascript libraries and micro frameworks
- Expertise on frameworks like , React JS, React Native, Redux, Typescript, etc is highly preferred
- Should have strong hands on mobile cross-platform application development
- Experience integrating user interfaces with middle-tier code and back-end data sources
- Strong analytical, problem-solving, organizational, and detail-oriented skills
- Must be able to work both on a team or individually, in an adaptable, agile environment
- Excellent communication skills
Job Responsibilities:
- Work closely with the user experience team to develop functional prototypes
- Work with development teams to implement user experience deliverables
- Contribute UI component code to a shared controls library and resource dictionary
- Participate in product definition and strategy development
- Collaborate with team members, developers, and third parties to ensure the integrity of the interaction is maintained throughout the project development life cycle
- Support quality assurance testing processes
Skills Required:
Ionic Framework, Angular 2, Redux, TypeScript, Cross platform, Micro frameworks, React JS, React Native,
Job Description:
- Design and development of automotive feature/function software/components (ACC, AEB, TSR, LKA etc.) for ADAS/AD systems
- Coordination and regular interaction with different stakeholders and teams like testing, requirements, leads etc.
- Participate in SW requirement generation, SW architecture, detailed design etc.
Requirement:
- 3-7 years of experience in development of Algorithm & Functions for advance driver assist systems (ADAS), Autonomous driving (AD)
- Development experience with safety critical systems
- Experienced in development using MATLAB Simulink, TargetLink, Stateflow
- Experience in modelling and validation of control systems
- Knowledge of SIL, Performance Test, Functional testing
- Embedded software development using C, C++
- Issue management and version control
- Knowledge of ASPICE processes, Static analysis, MISRA checks etc.
- Strong written and verbal communication skills
- Proactive approach for problem solving
Good to have:
- Knowledge of ADAS/AD functions (ACC, TSR, AEB, LCA etc), Data Analysis
- Experienced in managing and authoring of function specification requirements
- Familiarity with AUTOSAR RTE
Nice to have:
- AUTOSAR, Functional Safety (ISO26262) exposure
- Scripting Knowledge - Python, MATLAB
- Working knowledge of automotive protocols like CAN, Ethernet etc.
• Initiate/ participate in user research initiatives and insights to drive design decisions
• Translate user needs and business goals into innovative products that provide an engaging
user experience.
• Collaborate effectively with cross functional teams right from Design, Product Management,
Engineering, Operations to Marketing
• Practice design thinking, understand ‘jobs to be done’ framework, agile and lean UX
methodologies
• Help define the UX Strategy
• Create design deliverables like customer journey maps, user flows, information architecture,
wireframes, detailed designs with little direction
• Rapidly prototype new products to flesh out the ideas and get feedback from clients before
committing to development work
• Manage shifting priorities, deliver pixel perfect products, and consistently meet project
deadlines.
• Ensure the quality of the design throughout the development cycle.
Job Requirements:
Ideally a person should have had the below experiences / possess the below abilities to succeed
in this role:
• Proven problem solving skills with the ability to understand complex ideas
• A portfolio that demonstrates a user centred design process, interaction and visual design skills
with experience designing web apps/ cross platform products in the consumer as well as
enterprise space.
• Should be self-driven and proactively look at improving user workflows of existing products.
• Should have the ability to thrive in ambiguity.
• Have demonstrated ability to conduct user research, usability testing to uncover unarticulated
user needs, usability issues etc
across the technology platform(s)
• Should be a team player and be comfortable collaborating across teams.
• Should possess good communication skills to articulate the design process and design
decisions to stakeholders.
• Should be proficient in developing and documenting detailed user experience specifications.
• Knowledge of design tools like Figma, Adobe XD etc (Experience working with HTML/CSS is
a bonus)
Preferred Work Experience: 4-10 years , preferably with a combination of work experience in start-up
environments as well as large corporates
Education/Qualifications: B-Des /M-Des from institutes like NID, Srishti or IDC (IIT) preferred.
Nevertheless, your portfolio and thought process will play a more important role than formal design
education.

Responsibilities :
- Assist in requirements gathering and technical planning to design solutions that meet client needs
- Create clean, well-documented, efficient, and standards-compliant code with an eye towards
performance optimization
- Define, design, develop, integrate, test, deploy, maintain, troubleshoot, and enhance applications
and tools written in PHP, JavaScript, HTML, CSS, and other languages, as necessary
- Develop custom modules for integration into ERP, accounting, fulfillment, and marketing systems
- Actively troubleshoot and support applications in production-- critical environments
- Account for client short- and long-term goals when recommending a solution
- Set up, configure, and optimize enterprise-level e-commerce software and servers
- Provide technical leadership in the development and delivery of solutions
- Troubleshoot production application issues under pressure and define a path to resolve them
- Perform team code reviews and provide technical oversight
- Implement and maintain Magento development standards and best practices
- Tracks the work against plan and reports the status on agreed time without fail.
- Interface with the clients to understand and document their needs.
-Ability to mentor team members in core skills
Primary Technical Skills:
Magento
PHP
OOPS
Javascript
XML
JSON
Payment Gateway
RestrictedRestricted
Design Patterns
MVC
Soft Skills
Excellent oral and written communication.
Required Skills:
- 2 to 8 years of experience building scalable, robust Web or e-commerce applications in OOP PHP
- Experience with Magento 2.x
-Minimum 1+ yrs exp in Magento 2.x
- Experience working with the following technologies: Javascript (Prototype and JQuery), XML, JSON,
SQL, PHP, CSS2, CSS3
- Experience with HTML, tableless layout design, and standards-compliant markup
- Experience with OOP PHP (3+ years)
- Experience with site optimization
- Experiences with theme integration and customization
- Knowledge of online payment gateways (e.g., Authorize.net, PayPal, etc.)
- Understanding of the MVC design pattern
- Proficient in authoring, editing, and presenting technical documents
- Prior consulting experience
- Demonstrated ability to adapt and work with team members of various experience levels
- Ability to work with minimal direction with a focus on customer satisfaction
- Excellent written and verbal communication skills
- Some travel will be required for this position
Secondary Skills :
- In-depth knowledge of PCI compliance and other e-commerce industry topics
- Experience with AWS or similar cloud platforms
- Knowledge of caching, and scaling techniques
- Multi-website, store view deploymentRestricted
Candidates should have experience into field sales
Core sales Experience
Lead generation
Technical Sales Engineer
Should be from Mechanical Background.
Able to achieve sales Target
Interested candidates please apply ASAP.
- Manage sales operations in assigned district to achieve revenue goals.
- Supervise sales team members; the BSMs, on daily basis and provide guidance whenever needed.
- Identify skill gaps and conduct trainings to sales team.
- Work with team to implement new sales techniques to obtain profits.
- Assist in employee recruitment, promotion, retention and termination activities.
- Conduct employee performance evaluation and provide feedback for improvements.
- Contact potential customers and identify new business opportunities.
- Stay abreast with customer needs, market trends and competitors.
- Maintain clear and complete sales reports for management review.
- Build strong relationships with customers for business growth.
- Analyze sales performances and recommend improvements.
- Ensure that sales team follows company policies and procedures at all times.
- Develop promotional programs to increase sales and revenue.
- Plan and coordinate sales activities for assigned projects.

