Cutshort logo
Aftership logo
Technical Support Engineer
Aftership
Technical Support Engineer
The Talent Keepers's logo

Technical Support Engineer

at Aftership

Agency job
1 - 10 yrs
₹2L - ₹5L / yr
Noida
Skills
Troubleshooting
SQL
API
Technical support
  • Handling customer queries on Web Chat, E-mails and Social Media
  • Educate current and potential customers with product and service information
  • Maintain accurate customer records
  • Identify and escalate priority issues to the Team Leader and Ops Team
  • Actively participate in team meetings
Key Performance Indicators:
 
  • Handle all queries in a polite, professional manner
  • Probe and troubleshoot customer queries, and provide a suitable and satisfactory solution.
  • Educate customers on services and processes.
  • Escalate any issues to the Team Leader.
  • Achieve agreed KPIs and Objectives.
  • Adhere strictly to shift schedules.
  • Adhere to laid down internal policies, procedures and processes.
  • Work collaboratively with the team.
  • Candidates from voice/non- voice both will be fine. 
    Experience with the SAAS model will be an added advantage. 
    Ecommerce background will be an added advantage. 
    Communication skills should be good in verbal and written communication.
Read more
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos

Similar jobs

eClerx
Jagruti Surve
Posted by Jagruti Surve
Pune, Navi Mumbai
3 - 8 yrs
₹6L - ₹10L / yr
SFMC
Email Marketing
email development
journey builder
  • Strong working knowledge of technologies such as HTML5, CSS3 and Responsive development
  • Basic knowledge of SFMC will be required; Adobe knowledge will be an advantage
  • Knowledge of Angular JS, Node.JS, React.JS, amp scripting would be a good to have
  • Ensure developed pages are responsive and are cross browser compatible, provide full proof suggestions to on optimization and best practices
  • Develop and test pages across multiple browsers, platforms, and devices
  • Sound knowledge of developing Industry standard responsive Emailers / Landing Pages and test across email clients
  • Strong knowledge of understanding of good practices on emailer development. Able to analyse requests correctly
  • Experience in doing code review/ peer audit/ code documentation will be added advantage
  • Ability to work independently and in team environment
  • Strong analytical, trouble shooting and problem solving skills
  • Excellent written and verbal communication skills. Able to communicate seamlessly with the Client
  • Comfortable working in fast paced environment on multiple tools and technologies
  • Client communications on day to day basis
  • Outsourcing / offshoring experience is a plus


Read more
Gieom Business Solutions Pvt Ltd
Remote only
3 - 5 yrs
₹5L - ₹7L / yr
Microsoft Windows Server
Windows Azure
DevOps
Linux/Unix

Hiring: IT Operations & Helpdesk Engineer (3–5 Years)

📍 Location: [Bangalore / Hybrid] 


We are looking for a hands-on IT Operations Engineer who will anchor our internal IT helpdesk while managing servers, backups, DR drills, and cloud infrastructure. This role is responsible for day-to-day IT stability across endpoints, servers, and Azure environments.


Key Activities

Internal IT Helpdesk (Primary Anchor)

·       Act as the single point of contact for internal IT support.

·       Resolve L1/L2 issues (laptops, OS, network, access, software installs).

·       Manage onboarding/offboarding IT setup.

·       Track tickets, SLAs, and recurring issues.

Infrastructure & Servers

·       Install and maintain Windows & Linux servers.

·       Maintain the centralized IT asset inventory.

·       Support manual and automated application deployments

·       Handle patching, upgrades, performance monitoring.

Cloud Administration (Azure)

·       Manage VMs, storage, networking.

·       Maintain access controls and security configurations.

Backup & DR Readiness

·       Manage and test backup processes.

·       Conduct periodic DR drills to support organizational continuity standards.

·       Maintain recovery runbooks and documentation.

 

What We’re Looking For

·       Strong Windows Server & Linux hands-on experience.

·       Experience managing Azure Cloud infrastructure.

·       Practical backup & restore execution experience.

·       Strong troubleshooting mindset.

·       Process-driven and documentation disciplined.

·       Comfortable working with DevOps & Cyber Security teams.

Impact of This Role

·       Stable internal IT operations.

·       DR-tested infrastructure.

·       Reduced downtime and faster issue resolution.

·       Strong operational hygiene in a growing environment.

Read more
Bengaluru (Bangalore)
6 - 12 yrs
₹12L - ₹45L / yr
skill iconJava
skill iconPython
skill iconReact.js
skill iconNodeJS (Node.js)

We are seeking an experienced Engineering Leader to drive the design and delivery of secure, scalable, and high-performance financial platforms. This role requires strong technical leadership, people management skills, and deep understanding of FinTech systems, compliance, and reliability.


 Key Responsibilities

  • Lead multiple engineering teams delivering FinTech platforms (payments, lending, banking, wallets, trading, or risk systems)
  • Own architecture and system design for high-availability, low-latency, secure systems
  • Partner with Product, Compliance, Risk, and Business teams to translate financial requirements into technical solutions
  • Ensure adherence to security standards, regulatory compliance (PCI-DSS, SOC2, ISO), and data privacy
  • Drive best practices in coding, testing, DevOps, observability, and system resilience
  • Build, mentor, and retain high-performing engineering teams
  • Oversee sprint planning, delivery timelines, and stakeholder communication
  • Lead incident response, root cause analysis, and platform stability improvements


Required Skills & Qualifications

  • 4+ years in leadership roles
  • Strong hands-on expertise in Java / Node.js / Python / .NET / Go
  • Experience building FinTech platforms — payments, banking, lending, trading, or risk systems
  • Deep knowledge of distributed systems, microservices, APIs, databases, and cloud (AWS/Azure/GCP)
  • Strong understanding of security, fraud prevention, and regulatory compliance
  • Experience working in Agile/Scrum environments
  • Excellent stakeholder and people management skills


Read more
CorpCare
CorpCare
Agency job
via Pluginlive by Harsha Saggi
Mumbai
5 - 10 yrs
₹15L - ₹26L / yr
Software engineering
Software architecture
skill iconReact.js
skill iconNextJs (Next.js)
skill iconJavascript
+16 more

Company: CorpCare

Title: Head of Engineering/ Head of Product

Location: Mumbai (work from office)

CTC: Annual CTC Up to 25 Lacs


About Us:  

CorpCare is India’s first all-in-one corporate funds and assets management platform. We offer a single-window solution for corporates, family offices, and HNIs. We assist corporates in formulating and managing treasury management policies and conducting reviews with investment committees and the board.

Job Summary:  

The Head of Engineering will be responsible for overseeing the development, implementation, and management of our corporate funds and assets management platform. This role demands a deep understanding of the broking industry/Financial services industry, software engineering, and product management. The ideal candidate will have a robust background in engineering leadership, a proven track record of delivering scalable technology solutions, and strong product knowledge.

Key Responsibilities:


- Develop and communicate a clear engineering vision and strategy aligned with our broking and funds management platform.

- Conduct market research and technical analysis to identify trends, opportunities, and customer needs within the broking industry.

- Define and prioritize the engineering roadmap, ensuring alignment with business goals and customer requirements.


- Lead cross-functional engineering teams (software development, QA, DevOps, etc.) to deliver high-quality products on time and within budget.

- Oversee the entire software development lifecycle, from planning and architecture to development and deployment, ensuring robust and scalable solutions.

- Write detailed technical specifications and guide the engineering teams to ensure clarity and successful execution.


- Leverage your understanding of the broking industry to guide product development and engineering efforts.

- Collaborate with product managers to incorporate industry-specific requirements and ensure the platform meets the needs of brokers, traders, and financial institutions.

- Stay updated with regulatory changes, market trends, and technological advancements within the broking sector.


- Mentor and lead a high-performing engineering team, fostering a culture of innovation, collaboration, and continuous improvement.

- Recruit, train, and retain top engineering talent to build a world-class development team.

- Conduct regular performance reviews and provide constructive feedback to team members.


- Define and track key performance indicators (KPIs) for engineering projects to ensure successful delivery and performance.

- Analyze system performance, user data, and platform metrics to identify areas for improvement and optimization.

- Prepare and present engineering performance reports to senior management and stakeholders.


- Work closely with product managers, sales, marketing, and customer support teams to align engineering efforts with overall business objectives.

- Provide technical guidance and support to sales teams to help them understand the platform's capabilities and competitive advantages.

- Engage with customers, partners, and stakeholders to gather feedback, understand their needs, and validate engineering solutions.

Requirements:


  • BE /B. Tech - Computer Science
  • MBA a plus, not required
  • 5+ years of experience in software engineering, with at least 2+ years in a leadership role.
  • Strong understanding of the broking industry and financial services industry.
  • Proven track record of successfully managing and delivering complex software products.
  • Excellent communication, presentation, and interpersonal skills.
  • Strong analytical and problem-solving abilities.
  • Experience with Agile/Scrum methodologies.
  • Deep understanding of software architecture, cloud computing, and modern development practices.


Technical Expertise:


  • Front-End: React, Next.js, JavaScript, HTML5, CSS3
  • Back-End: Node.js, Express.js, RESTful APIs
  • Database: MySQL, PostgreSQL, MongoDB
  • DevOps: Docker, Kubernetes, AWS (EC2, S3, RDS), CI/CD pipelines
  • Version Control: Git, GitHub/GitLab
  • Other: TypeScript, Webpack, Babel, ESLint, Redux

Preferred Qualifications:


  • Experience in the broking or financial services industry.
  • Familiarity with data analytics tools and methodologies.
  • Knowledge of user experience (UX) design principles.
  • Experience with trading platforms or financial technology products.



This role is ideal for someone who combines strong technical expertise with a deep understanding of the broking industry and a passion for delivering high-impact software solutions.

Read more
Moggs Estate
Archanaa A
Posted by Archanaa A
Remote, Bengaluru (Bangalore)
0.6 - 2 yrs
₹3L - ₹4L / yr
Inside Sales
Lead Generation

Only Local Candidates

Candidates should be from Edutech Companies/ Fintech Company/ Real Estate


  • To understand comprehensive knowledge of products and services offered by the company.
  • Setting a sales target and developing a marketing strategy for the same.
  • Calling existing and potential customers to update them about the recent launches.
  • Updating the database with all the customer’s information.
  • Ensuring that customers are satisfied by the services offered to them.
  • Using a sales script to handle the customers efficiently.
  • Building strong relationships with old, existing and potential customers.
  • Taking and processing customers’ orders in a professional manner.
  • Creating monthly sales reports and presenting them to the Business development Executive
  • Adhering to all the company’s rules and regulations.


Read more
LogiNext
at LogiNext
1 video
7 recruiters
Rakhi Daga
Posted by Rakhi Daga
Mumbai
2 - 3 yrs
₹8L - ₹15L / yr
skill iconReact.js
D3.js
MVC Framework
skill iconHTML/CSS

LogiNext is looking for a technically savvy and experienced Software Engineer to take up front-end development efforts. You will design and develop elegant interfaces that exceed client expectations in terms of value and benefit. You will collaborate on scalability issues involving visualizing massive amounts of data and information. You will identify, define and communicate best practices for front end.

You are passionate about building secure, high-performing and scalable front-end applications. Your design intuition inclines towards usability, elegance and simplicity. You are biased towards open-source tools and existing frameworks. You have demonstrated strong inter-personal and communication skills.


Responsibilities

Translate wireframes into functional requirements, write well-abstracted, reusable, high-performance code for UI components Work closely with design, product management and development teams to create elegant, usable, responsive and interactive interfaces Contribute to continual improvement by suggesting improvements to user interface, software architecture or new technologies Optimize web applications to maximize speed and scale. Support diverse clients from high-powered desktop computers to low-end mobile devices Understand and coach/teach others, show a high level of ethics and team-work


Requirements

Bachelor/Master’s degree in Computer Science, Information Technology or a related field 2 to 3 years of experience in developing responsive, elegant, efficient and cross-browser front-end applications using Javascript, HTML5, CSS3 Hands on experience on various MVC frameworks, UI libraries such as ReactJS, D3.js Hands on experience on Map API’s like Google Maps, Openstreetmap and other powerful information-rich maps Familiar with UX processes and design Proven ability to drive large scale projects with deep understanding of Agile SDLC, high collaboration and leadership Excellent written and oral communication skills, judgment and decision making skills

Read more
Genius Placement Service
at Genius Placement Service
2 recruiters
Muskan Keshvani
Posted by Muskan Keshvani
Ahmedabad
1 - 3 yrs
₹2L - ₹4L / yr
skill icon.NET
ASP.NET
skill iconAngularJS (1.x)
skill iconAngular (2+)
skill iconJavascript
+3 more
Software Programmer – Asp.net(MVC)

Experience-1year-3 year

job Description:

Role Will Be to Define, Develop, Test, Analyze, and Maintain New and Current Software Applications in Support of the Achievement of Business Requirements. this Includes Writing, Coding, Testing, and Analyzing Software Programs and Applications. You Will also Research, Design, Document, and Modify Software Specifications Throughout the Production Life Cycle.

Skills: Asp.net, C#, Net Framework 1.1, 2.0, Programming, Application Development, C#, Net Framework 1.1, Programming, Application Development

Only apply ....if you want to relocate at ahmedabad location 
only walking interview 
Read more
Hectar
Aswath Balaji
Posted by Aswath Balaji
Chennai
5 - 7 yrs
₹15L - ₹24L / yr
User Interface (UI) Design
User Experience (UX) Design
Wireframing
Prototyping
Visual Designing
Hectar is a digital B2B platform transforming the landscape of cross-border agricultural procurement.

This role involves working closely with the co-founders and the product team. We are looking for someone who can research, conceptualize and set the direction for Hectar's design language.

Requirements:
- A presentable portfolio to show prior experience with UX/UI design
- Ability to quickly create mockups and prototypes that demonstrate how the website functions and looks
- Must have experience managing a team
Read more
HBox
at HBox
3 recruiters
BanuPrasad Dhanakoti
Posted by BanuPrasad Dhanakoti
Bengaluru (Bangalore)
3 - 9 yrs
₹9L - ₹24L / yr
skill iconAndroid Development
skill iconKotlin
skill iconJava

HBOX is a US Based Digital Health Company, Enabling Primary Care Providers (PCP) to

capture true Virtual Care Opportunities beyond Telehealth. We enable PCP to

provide Proactive and Continuous Care and add new Recurring monthly revenue

streams without any upfront cost. With our unique distribution and business

model, we are seeing fast acceptance and great adaption with our target

customers. We have built unique and Industry's first Integrated

Hardware, Cloud & AI Technologies based Virtual care Platform for PCP

Market. We are US focused Post revenue company with customers in 7 US States

and growing extremely fast.

 

We are looking for an Android Developer who possesses a passion for pushing mobile technologies to the limits. This Android app developer will work with their US-based counterpart to design and build the next generation of our mobile applications. This job requires both Android System and UI development competence.

 

Responsibilities

Design and build advanced applications for the Android platform

Collaborate with cross-functional teams to define, design, and ship new features

Work with outside data sources and APIs

Unit-test code for robustness, including edge cases, usability, and general reliability

Work on bug fixing and improving application performance

Continuously discover, evaluate, and implement new technologies to maximize development efficiency

 

Requirements

BS/MS degree in Computer Science, Engineering or a related subject

Proven software development experience and Android skills development

Proven working experience in Android app development and

Have published at least one original Android app

Experience with Android SDK

Experience working with remote data via REST and JSON

Experience with third-party libraries and APIs

Working knowledge of the general mobile landscape, architectures, trends, and emerging technologies

Solid understanding of the full mobile development life cycle.

Read more
A sports-focused digital media agency
A sports-focused digital media agency
Agency job
via Jobdost by Ankitha Vyas
Mumbai
1 - 2 yrs
₹2L - ₹5L / yr
Project Management
JIRA
Project manager
Agile
digital project management

Designation:  Associate 

Office Location: Goregaon Mumbai


Position description:

1+ years’ experience as a project manager in the information technology sector.


Primary Responsibilities:

  • Work with stake holders to plan, allocate and assign development tasks for multiple development teams
  • Work with identified development teams to accurately estimate development effort and dependencies to inform the prioritization of the product backlog
  • Take direct Project Management responsibility for the delivery of products
  • Develop and maintain core project documentation, including product vision and scope, detailed business/customer requirements
  • Create and work with delivery teams to prioritize product development project plans, schedules, and budgets
  • Take ownership to thoroughly test and delivered to the highest quality

Required Skills:


Mandatory: 
Passionate about sports, Problem solving, Team player, Target & Result oriented.


Functional: 
Project management in the information technology sector, manage projects using modern web and app technologies, JIRA, Agile, experience in building digital fan experiences, understanding of analytics and dashboards.

Read more
Why apply to jobs via Cutshort
people_solving_puzzle
Personalized job matches
Stop wasting time. Get matched with jobs that meet your skills, aspirations and preferences.
people_verifying_people
Verified hiring teams
See actual hiring teams, find common social connections or connect with them directly.
ai_chip
Move faster with AI
We use AI to get you faster responses, recommendations and unmatched user experience.
Did not find a job you were looking for?
icon
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.
companies logo
companies logo
companies logo
companies logo
companies logo
Get to hear about interesting companies hiring right now
Company logo
Company logo
Company logo
Company logo
Company logo
Linkedin iconFollow Cutshort
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos