- Handling customer queries on Web Chat, E-mails and Social Media
- Educate current and potential customers with product and service information
- Maintain accurate customer records
- Identify and escalate priority issues to the Team Leader and Ops Team
- Actively participate in team meetings
- Handle all queries in a polite, professional manner
- Probe and troubleshoot customer queries, and provide a suitable and satisfactory solution.
- Educate customers on services and processes.
- Escalate any issues to the Team Leader.
- Achieve agreed KPIs and Objectives.
- Adhere strictly to shift schedules.
- Adhere to laid down internal policies, procedures and processes.
- Work collaboratively with the team.
- Candidates from voice/non- voice both will be fine.
Experience with the SAAS model will be an added advantage.Ecommerce background will be an added advantage.Communication skills should be good in verbal and written communication.
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Key responsibilities:
1. Lead and oversee the UI design team across multiple projects, ensuring that design solutions are cohesive, user-centric, and consistent with brand guidelines as outlined in the project brief.
2. Collaborate closely with fellow designers and internal teams to define design requirements, align with product goals, and ensure that designs are executed according to specifications.
3. Supervise the creation of high-fidelity UI mockups, wireframes, prototypes, and design assets for both web and mobile platforms.
4. Incorporate feedback to continuously refine and improve designs, ensuring an optimal user experience at every stage.
5. Contribute to building and maintaining design systems and UI style guides, ensuring consistency and alignment across all product touchpoints.
6. Mentor and train junior designers and interns, supporting their growth and ensuring they adhere to best design practices and processes.
7. Stay informed about industry trends, emerging design tools, and technologies, ensuring the team remains innovative and competitive in its design approach.
- Willing to contribute to Small or Large Project Teams
- Must be willing to start Immediately work from home permanent
- Good Communication Skills (English)
- Can Allocate working hours (Flexible) as per Projects Req
- Must have Good Internet & Good Laptop/System
Job Description
We are looking for a qualified Front-end developer to join our IT team. You will be responsible for building the ‘client-side’ of our web applications. You should be able to translate our company and customer needs into functional and appealing interactive applications.
If you’re interested in creating a user-friendly environment by writing code and moving forward in your career, then this job is for you. We expect you to be a tech-savvy professional, who is curious about new digital technologies and aspires to combine usability with visual design.
Ultimately, you should be able to create a functional and attractive digital environment for our company, ensuring great user experience.
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Use markup languages like HTML to create user-friendly web pages
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Maintain and improve website
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Optimize applications for maximum speed
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Design mobile-based features
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Collaborate with back-end developers and web designers to improve usability
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Get feedback from, and build solutions for, users and customers
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Write functional requirement documents and guides
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Create quality mockups and prototypes
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Help back-end developers with coding and troubleshooting
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Ensure high quality graphic standards and brand consistency
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Stay up-to-date on emerging technologies
Skills and Qualifications
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Proven work experience as a Front-end developer. 2+ Years of industry experience as front end developer.
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Hands on experience with markup languages
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Experience with React JS, JavaScript, CSS and jQuery
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Familiarity with browser testing and debugging
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In-depth understanding of the entire web development process (design, development and deployment)
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Understanding of layout aesthetics
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Knowledge of SEO principles
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Familiarity with software like Adobe Suite, Photoshop and content management systems
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An ability to perform well in a fast-paced environment
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Excellent analytical and multitasking skills
Tailor and Circus is an online ecommerce brand, looking for full-time a Ruby on Rails Developer to work with the brand on cutting edge technologies combined with an ability to be innovative while creating solutions in a team environment.
Roles and Responsibilities
- Perform all phases of software engineering including requirements analysis, application design, architecture design, code development, deployment and testing.
- Design and implement product features in collaboration with business and internal stakeholders.
- Design reusable components, frameworks, and libraries.
- Work very closely with architecture groups and drive solutions.
- Participate in an Agile/Scrum methodology to deliver high-quality software releases every 2 weeks through Sprints.
- Design and develop innovative solutions to meet the needs of the business.
- Review code and provide feedback related to best practices and improving performance.
- Troubleshoot production support issues post-deployment and come up with solutions as required.
Desired Candidate Profile
- 1-3 yrs of experience with Rails 4 or 5 framework.
- Development and delivery experience with Ruby (1.9, 2.x); Rails (4 or 5).
- Good to have HTML, CSS, AJAX, jQuery and excellent JavaScript knowledge.
- Good ability to understand, discuss, design, develop, test, document, and troubleshoot an interactive AJAX enabled Rails application that uses REST, SOAP, SQL.
- Knowledge on AWS is requirement.
- Experience on Heroku, Azure would be an added advantage.,
- A knack for writing clean, readable Ruby code
- Ability to integrate multiple data sources and databases into one system
- Understanding of fundamental design principles behind a scalable application
- Able to create database schemas that represent and support business processes
- Able to implement automated testing platforms and unit tests
- Proficient understanding of code versioning tools (e.g. Git, Mercurial or SVN)
- Familiarity with development aiding tools (such as Bower, Bundler, Rake, etc)
- Familiarity with continuous integration
Mandatory Requirements:
- Minimum 2-3 years coding experience on Ruby on Rails platform
- Experience in working with Ecommerce products
Responsibilities
- Develop web-based application for analytics using Angular
- Integrate and extend Python REST APIs and create visually stunning UI experiences for analysts and users.
- Create flexible dashboards and reports (using plotly, d3, etc) and leverage open source technology to create various components.
- Create a flexible UI for data analytics and big data usecases which can be used by Large Tier banks as well as smallscale agile startups
- Write unit tests and functional tests for the component using tools like Jasmine, Karma, Cypress, etc.
- Follow software development practices with continuous testing, development and integration (CD/CI)
- Write and maintain technical design documents and new-feature documents
- Collaborate closely with developers, engineers, testers, and product managers
- Participate in peer-based code reviews and design reviews
- Follow agile methodology and encourage collaboration with tools such as GIT, Confluence and Slack applications
- Undergraduate degree or above in computer science preferred
Required Qualifications
- Knows SPA and frontend technologies well
- Has used atleast 1 web framework: Angular / React / Vue / etc. and comfortable with Javascript/Typescript.
- Experience with styling (CSS / SCSS / others) frameworks like bootstrap, material, foundation, tailwind, etc. is a plus
- Knowledge on visualization frameworks like D3, plotly, highcharts, chart.js, etc. to make customizable dashboards.
- Has used testing libraries like karma, jest, jasmine, cypress, selenium, etc.
- Familiar with with frontend processes like State management (Redux), Reactive programming (rxjs), Authentication methods (JWT, SAML) etc.
- Basic knowledge about APIs (flask, django, nodejs) and worked on deploying web applications (nginx or apache or cloud technologies like AWS, GCP, docker, etc.) will be beneficial.
Position: BDE- IT Hardware Sales
Qualification: BE, MBA- Marketing
Good knowledge of IT Hardware Sales and can deal in Laptop, Desktop, CCTV, Printer, etc.
Experience: 1-3 year
Salary: 18k to 25k pm
Location: Bhopal
Skills: IT Skills, Communication (Hindi/English)
Visit us: www.daffodilglobal.com
Job Type: Full-time
Salary: ₹18,000.00 to ₹25,000.00 /month
Business Development Executive
We are looking for an energetic, well-spoken business development executive to contribute and join the growth of our company.
Business Development Executive Responsibilities:
- Familiarizing yourself with all services offered by our company.
- Conducting market research and identifying potential clients.
- Procuring new clients through direct contact, word-of-mouth, referrals, cold calling, email campaigns, and social media campaigns
- Write a pitch for email and social media
- Schedule appointments with interested clients
- Crafting business proposals and contracts to draw in more revenue from clients.
- Collating and maintaining client information in the database.
Business Development Executive Requirements:
- Experience with lead generation and prospect management
- Able to professionally and confidently communicate with C-Level Executives
- 3 - 5 years of relevant work experience in business development or similar field preferred.
- Extensive sales experience.
- Intuitive and insightful, particularly regarding human behavior.
- Ability to generate revenue by identifying pain points and suggesting suitable services.
- Great networking skills.
- Demonstrated and proven sales track record
Nice to Have
- Degree in marketing, business administration, or similar.
- Strong IT Skills and knowledge of Cloud
Perks and Benefits
- Unparallel incentives!
- Growth (Guess what? You need not wait for a year to grow. Perform Well, Grow
- Soon!)
- Product planning and execution throughout the lifecycle, including: gathering and prioritizing product and customer requirements, defining the product vision, and working closely with engineering, sales, marketing and support to ensure revenue and customer satisfaction goals are met.
- Define the product strategy and roadmap, and own MRDs and PRDs with prioritized features
- Work with external third parties to assess partnerships opportunities
- Run beta and pilot programs with early-stage products and samples
- Be an expert with respect to the competition
- Create and articulate product development, improvement & further innovation (occasionally in front of investors or analysts), across internal and external client community
- Build, manage and retain team of high performing product managers
Requirements:
- At least 10 years of experience, at least 5 years of product management experience in a tier-1 product firm in fields related to e-Commerce, hyperlocal services, content, financial services, etc.
- Great people skills paired with a high level of assertiveness and very good communication
- Strong analytical, strategic and coordinating skills
- Sound knowledge and understanding of the current trends in lending business and technology
- Engineering training with additional training in business administration is a big plus
- Experience in Fintech technologies is an added advantage
1. Strong fundamentals OOPS concepts, Exception Handling, Coding Standards, Logging
2. Creating custom, general use modules and components which extend the elements and modules of core Angular.
3. Creating configuration, build, and test scripts for Continuous Integration environments
4. Communicating with external web services and processing data
5. Experience with offline storage threading and performance tuning
6. Review code and maintain the code quality and suggest best practices
7. Knowledge and experience on data science and programming languages
8. Demonstrable abilities to optimize code. Strong analytical skills for effective problem solving