
- Handling customer queries on Web Chat, E-mails and Social Media
- Educate current and potential customers with product and service information
- Maintain accurate customer records
- Identify and escalate priority issues to the Team Leader and Ops Team
- Actively participate in team meetings
- Handle all queries in a polite, professional manner
- Probe and troubleshoot customer queries, and provide a suitable and satisfactory solution.
- Educate customers on services and processes.
- Escalate any issues to the Team Leader.
- Achieve agreed KPIs and Objectives.
- Adhere strictly to shift schedules.
- Adhere to laid down internal policies, procedures and processes.
- Work collaboratively with the team.
- Candidates from voice/non- voice both will be fine.
Experience with the SAAS model will be an added advantage.Ecommerce background will be an added advantage.Communication skills should be good in verbal and written communication.

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Role & Responsibilities
work with peers in Product, QA, and other Engineering departments;
coach and mentor team members;
cautiously drive adoption of new technologies and processes;
preserve our engineering values of quality, scalability, and maintainability;
“see around corners” — identify blind spots and prioritize work across teams;
work with international teams to ensure successful product development and delivery; and
own the overall architecture and systems engineering for your products.


Company has a math-learning platform with a meticulously designed curriculum that helps students become 4x quicker and better at math by nurturing their cognitive abilities and building their core math acumen.
The vision of the company is to build the most thought through math curriculum using personalised AI-aided methodology, which builds confidence in students, by enabling them to apply math in the real world.
Responsibilities:
- Design, develop, test, deploy and maintain software
- Delivering high quality and well-structured code
- Manage individual project priorities and deadlines
- Participate in enhancing tools and processes
- Participate in production observance and technical incident management
- Ability to quickly learn and adapt to keep up in a fast-paced environment
Must haves:
- Strong data structure concepts
- Great problem-solving skills
- Working knowledge of at least one or more of Java / JavaScript / C / C++ / Golang / Python
- Exposure to RDBMS and/or NoSQL databases
- Working knowledge of GitHub, CI/CD, Devops
Good to have:
- Any cloud exposure like AWS, GCP or Azure
- Hands-on experience with Docker containers, Kubernetes etc
Qualifications:
Bachelor’s or Master’s degree in computer science or related field with a minimum of 2 years of experience.
A zeal to learn and ability to enjoy the journey more than the destination is a must


Cygner Technolabs Pvt. Ltd. is a dynamic and innovative IT company dedicated to delivering cutting-edge solutions to our clients worldwide. We are seeking a talented and experienced PHP Developer to join our growing team.
Roles & Responsibilities:
· Develop and maintain PHP based web applications.
· Collaborate with cross-functional teams to define, design, and implement new features.
· Maintain and enhance existing web applications.
· Troubleshoot, debug, and optimize code to ensure optimal performance.
· Stay updated on emerging industry trends and technologies.
Skills Required:
· Proven experience as a PHP Developer or similar role.
· Strong proficiency in PHP and MySQL.
· Knowledge of front-end technologies such as HTML, CSS, and JavaScript.
· Familiarity with version control systems (Git).
· Understanding of database design and optimization.
· Excellent problem-solving and communication skills.
· Ability to work both independently and collaboratively in a team environment.
Required Experience: 1+ Year
Preferred Location: Rajkot
Educational Qualification: BE Computer Science, BE IT, B Tech Computer, M Tech Computer, MCA, BCA, M.Sc. IT, B.Sc. IT or a related field.

Equity between 0.05% to 0.2% will be made available.
Skill Sets for Android:
-Solid understanding and hands on with full mobile application development life cycle
-1-2 years experience of design, coding, testing and debugging softwares
-1-2 years experience of Java, Kotlin technologies and native Android development
-Strong knowledge of Android SDK from Jellybean(API level 18) and above, FIREBASE AND DIFFERENT SCREEN SIZES, EXPERIENCE IN THE LATEST ANDROID VERSION (9.0) IS PREFERRED.
-Proficient understanding and hands on with Android UI design principles-patterns and best practices
-Good experience with libraries like volley, okHttp, glide, retrofit etc.
-Very good experience with JSON, GSON parsing
-Good experience with device database usage in application
-Moderate knowledge in debugging C code in command line using gdb, adb
-Extremely comfortable with RESTful APIs to communicate with server
-Strong knowledge of code versioning technologies and tools like Git
-Should have worked on 1-2 Android applications from scratch to Play Store
-KNOWLEDGE OF THE OPEN-SOURCE ANDROID ECOSYSTEM AND THE LIBRARIES AVAILABLE FOR COMMON TASKS
Added Advantage if:
Knowledge of Agile software development process
Understanding of Object Storage like Amazon S3
Wrote secure code for android applications
Knowledge of XMPP, Chat mechanism
Willing to learn new technologies
Responsibilities:
- Develop advanced and secure applications for Android phones and tablets
- Continuously discover, evaluate and implement new technologies, libraries for application to improve the functionality
- Keep eye on new technologies to maximize development efficiency
Unit-test based coding for modular coding, reusability; - Writing readable code; Maintain technical documentation
- Bug fixes and improving performance of existing applications
- Work on new ideas for products, it’s prototypes and estimates
- Collaborate on projects with a closely knit team
About ITLH:
ITLH is an Ed-Tech organization backed by an IT company- Centillion based in India and Singapore. ITLH aims at bridging the gap between knowledge and opportunities by helping students build their skill sets via practical learning on live projects and classroom training. For the last 5 years we have enrolled 4000 students for the program and have been successfully placed in several MNC's.
How will we help you grow?
By joining ITLH, you will be part of an ever-growing organization that is redefining learning and helping young students to be industry ready. We believe in a healthy and growing working culture that you would love to be a part of. Join us if you feel you have the required skills and desire to be a part of our team and create an impact and reach new heights globally.
Responsibilities :
- Responsible for reaching out to prospective students and persuading them to purchase the courses.
- Timely addressing the queries and suggestions by students and acting on it on the quick TAT.
- Adhering strictly to the sales calls SLA’s.
- Execution of preset SOPs for the team that you are responsible for
- Collecting feedback from students & stakeholders for successful planning and execution for future
- Coordination between teams to provide swift resolution to prospective students
- Monitor the overall program health, Daily and weekly active users. Plan and execute campaigns to improve engagement.
- Recording all successful and unsuccessful attempts to close sales.
- Attending regular team meetings to clarify progress and performance-related expectations.
- Coordinating with the TL to come up with new offerings to increase revenue from existing accounts
- Conducting each of your functions with the utmost respect, regardless of other dispositions.
Requirements :
- Tolerance for ambiguity: A get-it-done rather than a wait-for-perfection' approach. A good bad answer is better than no answer at all.
- Iterative problem-solving: which means understanding problems clearly, and rapidly iterating on creative and implementable solutions
Good to have skills:
- Tech understanding/inclination
- Existing network/relationships in target group


Introduction
Responsibilities
- Explore design implications and works toward an appropriate balance between functionality, performance, and maintainability
- Working with a cross-discipline team of User Experience, Visual Design, Project Management, Development and testing
- Maintain high standards of software quality within the team by establishing good practices and habits
- Research and evaluate a variety of software products
- Ability to manage and organize a team of technical staff
- Develop a strategy that the team will use to reach its goal
Skill Set
- Good knowledge of PHP/MySQL
- Experience with other web technologies including JavaScript, HTML, CSS, jQuery, AJAX, Bootstrap, etc.
- Complete understanding of OOP principles
- Good Knowledge of Algorithms and their Design
- Ability to create Database Designs
- Excellent analytical and problem-solving ability
- Excellent Communication Skills and fluency in English
- More than 3 years of experience in the Laravel framework

- Ionic: Ionic is a free and open-source framework certified by MIT that enables developers to use modern web technologies like HTML5, CSS3, and JavaScript. ...
- React Native: ...
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- Native Android: ...
- Xamarin: ...
- Native Script: ...
- jQuery Mobile: ...
- Framework7:
Responsibilities
- Ensure all operations are carried out in an appropriate, cost-effective way
- Improve operational management systems, processes, and best practices
- Help the organization’s processes remain legally compliant
- Formulate strategic and operational objectives
- Manage budgets and forecasts
- Bachelor’s Degree (Business, Operations Management, or related field)
- Experienced in the US Residential Mortgage Industry (Processing, Underwriting, Closing)
- 3-5 years of underwriting or credit and risk analysis experience
- Knowledge of organizational effectiveness and operations management
- Experience budgeting and forecasting
- Familiarity with business and financial principles
- Excellent communication skills
- Leadership ability
- Outstanding organizational skills
- Medical insurance
- Transportation provided for nightshift


