
- Handling customer queries on Web Chat, E-mails and Social Media
- Educate current and potential customers with product and service information
- Maintain accurate customer records
- Identify and escalate priority issues to the Team Leader and Ops Team
- Actively participate in team meetings
- Handle all queries in a polite, professional manner
- Probe and troubleshoot customer queries, and provide a suitable and satisfactory solution.
- Educate customers on services and processes.
- Escalate any issues to the Team Leader.
- Achieve agreed KPIs and Objectives.
- Adhere strictly to shift schedules.
- Adhere to laid down internal policies, procedures and processes.
- Work collaboratively with the team.
- Candidates from voice/non- voice both will be fine.
Experience with the SAAS model will be an added advantage.Ecommerce background will be an added advantage.Communication skills should be good in verbal and written communication.

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Job Overview
We are looking for a Senior Analyst who has led teams and managed system operations.
Key Responsibilities
- Lead and mentor a team of analysts to drive high-quality execution.
- Design, write, and optimize SQL queries to derive actionable insights.
- Manage, monitor, and enhance Payment Governance Systems for accuracy and efficiency.
- Work cross-functionally with Finance, Tech, and Operations teams to maintain data integrity.
- Build and automate dashboards/reports to track key metrics and system performance.
- Identify anomalies and lead root cause analysis for payment-related issues.
- Define and document processes, SOPs, and governance protocols.
- Ensure compliance with internal control frameworks and audit readiness.
Requirements
We require candidates with the following qualifications:
- 3–5 years of experience in analytics, data systems, or operations.
- Proven track record of leading small to mid-size teams.
- Strong command over SQL and data querying techniques.
- Experience with payment systems, reconciliation, or financial data platforms.
- Analytical mindset with problem-solving abilities.
- Ability to work in a fast-paced, cross-functional environment.
- Excellent communication and stakeholder management skills.
Job Purpose and Impact
The Engineer Consultant, will join the Global Supply Chain team within the Digital Technology and Data function (also known as IT). As a Software Engineer you will provide best practice solutions to architect, design and develop new and existing digital solutions for the organization's digital portfolio. In this role, you will discover and deliver innovative solutions to complex and varied problems to enable the company's digital future. You will bring clarity to ambiguous scenarios and apply specialized, in depth, and broad knowledge of architectural, engineering and security practices to ensure your solutions are scalable, resilient and robust and will share knowledge on modern best practices and technologies to the shared engineering community.
Key Accountabilities
- Apply innovative and advanced software engineering patterns and principles to design, develop, test, integrate, maintain and troubleshoot complex and varied software solutions and incorporate security practices in newly developed and maintained applications.
- Lead peer code review sessions to review code, coach peers and ensure code quality.
- Take the lead in the assigned agile team to adopt agile philosophies, facilitate agile ceremonies and identify continuous improvement opportunities.
- Establish and incorporate the company's engineering and development best practices within the full software development lifecycle including coding standards, code reviews, source control management, building processes, testing and security principles, to deliver high quality code rapidly.
- Lead demonstration and continuous feedback sessions to improve development and help drive the long term vision.
- Build innovation in the engineering community by maintaining and sharing relevant technical approaches and modern skills.
- Independently handle complex issues with minimal supervision, while escalating only the most complex issues to appropriate staff.
- Support critical supply chain applications on a rotational on-call basis as/if needed.
- Other duties as assigned.
Qualifications
Minimum Qualifications
- Bachelor's degree in a related field or equivalent experience.
- Minimum of four years of related work experience.
Preferred Qualifications
- Experience building Supply Chain applications and implementing Supply Chain software packages (SaaS/PaaS).
- Proven experience in automating pipelines for continuous integration, testing, delivery and security.
- Proven experience in architecting applications, databases, services or integrations.
- Experience with C3.ai and or/ o9 solutions.
- Proven ability to quickly learn new languages and platforms.
Qualification profile
- Successfully completed studies or training in computer science, focus on software development desirable or comparable qualification
- In-depth knowledge of web technologies: JAVA, HTML5, CSS, Java/TypeScript, and Vue.js, as well as web services/SOA Hibernate and SQL
- In-depth knowledge of React and/or Angular is also an advantage
- Experience with responsive web design and web content management systems
- Fluent in English
- Knowledge of cloud-native development and operation, e.g. B. Docker and Kubernetes advantageous
What we offer you
- Varied, demanding, and interesting field of activity
- Flexible working hours to reconcile work and private life
- Collegial and highly professional team in a modern, international working environment
- Career opportunities here in India or worldwide

Hello,
Greetings for the day !!!
Tridat Technologies is hiring for "Full Stack Developer" for one of the top most 3PL solution provider company based @ Mumbai, Goregaon !!!
Desired Candidate Profile :
- Engineering / MCA / Graduate
- Good communication skill.
- Immediate joining preferable, Max 15 days
Job Description:
- Hands-on experience in .Net technology (Mainly C#, WCF, ASP.NET, AngularJS, Node.js, JQuery)
- Strong knowledge of OOP Concept
- Database experience with TSQL (MySQL, SQL Server)
- Experience in developing web applications and web APIs
- Experience in developing mobile projects or Power BI (Good to have)
- Experience with third party web controls
- Experience working with Source Code Management solutions like GIT and Continuous build
integration tools like Jenkins
- Experience in developing client-server, distributed, real-time applications using C#, Web API, Rest API, .NET, .NET Core
- Experience of working in Agile teams, Agile Methodology like Scrum
- Experience in testing software methodologies such as Unit testing, Integration Testing,
performance testing
- Good knowledge and experience in front end technologies like HTML5/CSS3,AJAX, JavaScript
- Self-motivated and deadline focused.
Must Require Skills:
C#, OOPS concept, MVC, Sql, Asp.net, Angularjs
Experience: 2+ yrs
Qualification: Graduate
Working days: Monday to Friday
Employment Type: Contract to hire role for full time basis & permanent opportunity
Location: Goregaon - Mumbai
**NOTE: CANDIDATES FROM PAN INDIA LOCATION HAS TO RELOCATE TO MUMBAI ONCE THE SITUATION GETS SETTLED DOWN
- Manage, review & perform daily campaign responsibilities associated with Google Ads, Facebook Ads Manager, Bing Search etc. to meet business objectives.
- Plan, set up & manage all types of campaigns viz. Paid Search, Display, Performance Max, Discovery, App, etc. in Google Adwords.
- Optimise the campaigns on a daily basis, monitor & maintain key metrics like Impression Share, Quality Score, Campaign Budgets etc. in Google Search & Bing Search.
- Manage & optimize campaigns in Facebook Ads Manager, A/B test various audience targeting & creative optimization practices to come with the most suitable option to meet business objectives.
- Plan & execute direct performance campaigns with Publishers/Affiliates in alignment with business goals.
- Maintain & monitor, web & app analytics dashboards, reports & reporting tools. Generate & publish daily, weekly & monthly reports for all key metrics, goal & revenue tracking.
- Liaise with the Paid Digital agency to drive maximum output.
Key Qualifications :
- Bachelors/Masters in Media, Marketing, Technology, Engineering or related field.
- 3+ years of hands-on experience in Search Engine Marketing (SEM) & Pay-per-click (PPC) campaigns.
- Experience working on Google Adwords, Facebook Ads Manager & Google Analytics is a must.
- Understanding other Performance Marketing platforms like Google DV360, Amazon DSP, Bing Search, etc. will be an advantage.
- Knowledge & understanding of end to end online acquisition, lead generation, various campaign types, ad formats & channels that drive cost effective conversions is must.
Job Description: Full Stack Developer – RattanIndia Technologies Private Limited
Based at: New Delhi
Overview:
Required Full Stack developer with 3 to 6 years of experience with competencies in development of web applications in financial services domain on salesforce development platform and shall be responsible for requirement analysis, design, coding, testing and implementation of web applications.
Key Accountabilities:
- Working closely with business teams on the analysis to understand the requirements.
- Shall be responsible for designing, coding, testing and implementation of web application.
- Will be responsible for system design and application development of web applications.
- Work closely with the product managers and other team members to build features, functionality, and application.
- Design and implementation of low-latency, high-availability, and high performance applications.
- Implementation of security and data protection.
- Demonstrate creativity and sound analytical skills in identifying effective approaches to develop solutions independently.
- Deliver features with high quality, on-time as per project plans and delivery commitments.
- Delivering status updates to the management and stakeholders regularly.
- Demonstrate creativity and sound analytical skills in identifying effective approaches to develop solutions independently.
Academic Qualification:
- Tech Computer Science/MCA from Top Tier Institutes.
Skillset Requirements:
- Expertise with Node.JS and associated technologies such as React and Express.
- Fluent in HTML5, CSS3, and JavaScript
- Experience with SQL (Postgres) data models
- Extensive experience developing and working with REST APIs.
- Experience working in a DevOps environment and using tools like Travis, Jenkins.
- Solid experience with containerization using Docker and Kubernetes.
- Proficiency with source control and team collaboration tools (GitHub, Asana, Jira, Slack)
- Experience with data interchange formats such as XML or JSON.
- Solid Experience with AWS, Heroku and Salesforce.
About RattanIndia ltd.
For Details visit: http://www.rattanindia.com">www.rattanindia.com
Qualifications and Background
- 3-5+ years of experience working on Salesforce platforms
- At least one year of experience working directly with North Americas and European clients
- At least two Salesforce certification
- Salesforce Certified JavaScript Developer I
- Salesforce Certified Platform App Builder
- Salesforce Certified Platform Developer I/II
- Salesforce.com Certified Administrator
- Bachelors/Postgraduate degree, professional qualification, or relevant experience.
- Knowledge, Skills, and Abilities
- Domain expertise: have a good technical understanding of the Salesforce Sales and Service Cloud and how business stakeholders use the product.
- General knowledge of technical concepts, strategies, and methodologies, including architectural and security concepts, systems development life cycle, information management, and portfolio management (production systems, release planning, change management).
- Proficient with Salesforce Lightning Design System and the Salesforce development lifecycle.
- Software engineering skills with Force.com Platform (Apex, LWC, SOQL, Unit Testing)
- Experience in core web technologies including HTML5, JavaScript and CSS
- Demonstrated experience with relational databases, data modelling, and ETL tools
- Experience with Services Oriented Design Principles (SOA) and Web Services (REST & SOAP, JSON & XML)
- Experience with Agile development methodologies such as SCRUM
- Experience with complex business systems integration as well as object-oriented design patterns and
- development
- Stakeholder management: experience in managing relationships with business stakeholders; a proven ability
- to work with and influence cross-functional teams, ensuring close collaboration with development teams, is
- especially important.
- Excellent organizational, verbal and written communication skills
- Key Responsibilities
- Client Interaction
- You will be required to be available for project and client interactions during UK business hours.
- Meet with clients to determine business, functional and technical requirements and participate in
application design, configuration, testing, and deployment
- Participate in the sales cycle as needed (solution definition, pre-sales, estimating and project planning) o Work cross-functionally with Revenue Operations, Sales Finance, Engineering, and other key stakeholders within the client organisation.
- Gather, analyse and document functional and technical requirements for new projects, enhancements to existing solutions and production issues reported by end-users
- Leadcustomer-driven solutions utilizing strong technical design skills and strong working relationships
with internal groups
- Guide users in formulating requirements, advise on alternatives and on the implications of new or
revised processing analysis.
- Translate business requirements into well-architected solutions that best leverage the Salesforce
platform and products • Technical development
- Setupdevelopmentenvironmentsontheirownandcommunicatedevelopmentprogresstotheclient and senior management.
- Build Salesforce applications using Apex and Visualforce and leverage the full capabilities of the Salesforce platform.
- Implement and maintain Salesforce customizations such as custom fields and objects, layouts, controller extensions, triggers, workflows, process builders, and validation rules
- Develop, test, and document working custom development, integrations, and data migration elements of a Salesforce implementation
- Createandexecuteunit,integration,anduseracceptancetestplans,includingusecasesandtestdata o Ensure service level availability of the Force.com platform and integration applications and provide
on-call support for break/fix/enhancement activities to resolve application issues. • Research and best practices
- Follow and understand Salesforce product and technical capabilities resulting from product releases and acquisitions
- Utilize best practices to perform operational support, enhancements, bug fixes as needed to the Salesforce.com platform
- Apply best practices and design patterns of best-of-breed applications developed on the Salesforce. com platform
- Assist with the planning of application changes, development, and installation of upgrades and new releases.
- Design, build and maintain high performance, reusable, and reliable Java & Kotlin code
- Writing unit-tests code for robustness, including edge cases, usability, and general reliability
- Take ownership of product/features: End to end development with testing and meet the deadline
- Work closely with our product and design teams to customize the Khatbook experience for the Android platform.
- Prototype new and redesign features.
- A focus on UI design principles and making apps work intuitively.
- Contribute best-in-class programming skills to develop highly innovative, consumer-facing mobile products.
- Writing efficient android code in Java/Kotlin following MVP framework guidelines.
- Tracing and profiling android java code. Own and manage the finance technology control frameworks.
• Experience in software product development
• Proficient in Python, Django, Pandas, GitHub and AWS.
• Good knowledge of PostgreSQL, MongoDB
• Strong Experience in designing REST API’s
• Experience with working on scalable interactive web applications
• Understanding of the threading limitations of Python and multi process architecture
• Familiarity with some ORM (Object Relational Mapper) libraries
• Good understanding of Test Driven Development - Unit and Integration testing
Role and Responsibilities:
The candidate will play be critical role by developing highly scalable applications that provide practical solutions to clients in the financial services’ domain
• Design, build, test and maintain scalable and stable off the shelf application or custom-built technology solutions to meet business needs
• Write testable code that enables extremely high levels of code coverage
• Promote coding,code review, testing and deployment best practices through hands-on research and demonstration
• Contribute to the entire implementation process including driving the definition of improvements based on business need and architectural improvements
Job Description::
• Promoting client businesses through social media and marketing platforms
• Execute marketing strategies and implementation of marketing plan
• Working on achieving target and generating revenue, Brochure/ Catalogue designing
• Participating in Event Will be responsible to bring students to the Institute
• Banding of Company
• Social media management
• Energetic, Smart
Skills::
• Company Profile Recruiter is interested to get potential application for this job opening.
• Recruiter will proceed your potential application and will be in touch with you shortly.
Website - https://praxinfo.com/">https://praxinfo.com/







