
- Handling customer queries on Web Chat, E-mails and Social Media
- Educate current and potential customers with product and service information
- Maintain accurate customer records
- Identify and escalate priority issues to the Team Leader and Ops Team
- Actively participate in team meetings
- Handle all queries in a polite, professional manner
- Probe and troubleshoot customer queries, and provide a suitable and satisfactory solution.
- Educate customers on services and processes.
- Escalate any issues to the Team Leader.
- Achieve agreed KPIs and Objectives.
- Adhere strictly to shift schedules.
- Adhere to laid down internal policies, procedures and processes.
- Work collaboratively with the team.
- Candidates from voice/non- voice both will be fine.
Experience with the SAAS model will be an added advantage.Ecommerce background will be an added advantage.Communication skills should be good in verbal and written communication.

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Required Skills:
● 6+ years of experience with hybrid data environments that leverage both distributed and relational database technologies to support analytics services (Oracle, IMB DB2, GCP)
● Solid understanding of data warehousing principles, architecture, and its implementation in complex environments.
● Good experience in OLTP and OLAP systems
● Excellent Data Analysis skills
● Good understanding of one or more ETL tools and data ingestion frameworks.
● Experience as a designer of complex Dimensional data models for analytics services
● Experience with various testing methodologies and user acceptance testing.
● Experience on one or more cloud platforms (e.g. AWS, Azure, GCP) ● Understanding of Data Quality and Data Governance
● Understanding of Industry Data Models
● Experience in leading the large teams
● Experience with processing large datasets from multiple sources.
● Ability to operate effectively and independently in a dynamic, fluid environment.
● Good understanding of agile methodology
● Strong verbal and written communications skills with experience in relating complex concepts to non-technical users.
● Demonstrated ability to exchange ideas and convey complex information clearly and concisely
● Proven ability to lead and drive projects and assignments to completion
● Exposure to Data Modeling Tools
○ ERwin ○ Power Designer ○ Business Glossary ○ ER/Studio ○ Enterprise Architect, ○ MagicDraw
About the role
We are looking for a AI prompt engineer to assist in designing and organizing digital coloring books and related content for distribution channels. This is a remote/work-from-home position ideal for someone creative, detail-oriented, and eager to learn.
Responsibilities
● Assist in creating and organizing coloring book content (themes, illustrations, layout)
● Design covers and interiors using tools like Canva (basic knowledge is a plus)
● Ensure files are KDP-ready (correct dimensions, formatting, and resolution)
● Support in researching trends and developing ideas for new books
● Maintain an organized asset library for all created content
Location & commitments
● Work from home
● Part-time or full-time based on availability and workload
Candidate requirements
● Creativity and an eye for detail
● Basic knowledge of Canva is a plus (training can be provided)
● Interest in coloring books, publishing, or graphic design
● Willingness to learn and grow in the digital publishing space
● Must have a computer/laptop and internet connection
Salary Structure
● Monthly pay: Up to ₹10,000 based on experience and performance
Join Our Team: Senior US Accountant Roles in Coimbatore & Remote Opportunities
Are you an experienced accountant seeking dynamic roles in US accounting? We offer senior-level positions and remote opportunities in Coimbatore, tailored for professionals passionate about client advisory, financial management, and team leadership. Join a global team dedicated to excellence in accounting services.
Roles and Responsibilities:
- Provide guidance and support to staff members involved in accounting and bookkeeping tasks.
- Coordinate with clients to set up and customize QuickBooks according to their specific needs and industry requirements.
- A high level of experience with Microsoft Office, Shared Drives, and other soft tool packages.
- Oversee and manage financial data entry, reconciliation, and reporting in QuickBooks for multiple clients.
- Provide comprehensive accounting and financial advisory services to clients, leveraging QuickBooks expertise.
- Prepare and analyze financial statements, and other financial reports.
- Demonstrate initiative, vision, creativity, and independent thinking
- Identify and resolve potential and/or existing problems with appropriate research and consulting the US engagement team, if necessary.
- Will act as a liaison between US offices and the India team
- Manage multiple clients/projects at any given time
- Work closely with management and alert them of any issues, constraints, challenges, etc. that may arise during work
- Willing to travel overseas to cater to the business needs of the company
Skills and Requirements:
- Manage the smooth onboarding for our newly hired clients.
- Handling client escalations and supporting the team with verbal and written client communications.
- Minimum 4-6 years of relevant experience in Client handling
- Ability to manage and prioritize multiple tasks
- To create a positive work atmosphere, provide team members with training and coaching.
- Manage and supervise human availability by day-to-day operations demands.
- Hold one-on-one meetings with each team member once a month to discuss their workflow.
- Attending client and management meetings
- Excellent written and oral communication skills
Software:
QuickBooks
Job Location:
Coimbatore
Job Type:
Full-time (Night Shifts Only)
Education:
Bachelor's (Preferred)
Ready to Advance Your Career?
If you’re a proactive accountant with QuickBooks mastery and a passion for client success, we want to hear from you.
About the Company:
Our client is a leading mid‐market investment bank with strong practices around M&A, PE, Capital Markets, Institutional Equities, Wealth Management, Insurance Broking, and Portfolio Management Services. A trusted Investment bank servicing customers with the best results in advisory in their investments, the best corporates for their growth & capital need, and families in managing their wealth. Led by seasoned bankers, our client works with the largest and the most reputed investors.
Location: Mumbai
Roles and Responsibilities:
• Impanel distributors to sell the investment management schemes
• Generate sales as per targets laid down through a judicious mix of external channel partners, internal sales channels, and direct clients, as outlined
• Handling channel and client queries
Strategy Planning:
• Achieve set targets through a designed strategy
• Keep monitoring & review strategy on an ongoing basis
• Internal Coordination:
• Liaising with senior management to arrive at clear objectives for the department
Resource planning:
• Liaising with investment teams to enable client interaction & information
• Liaising with operations and ensuring smooth functioning between the department & operations
• Ensure proper compliance with respect to all channel partners – distributors/clients etc.
Compliance:
• Ensure all activities are as per proper compliance internally and as per regulatory requirements
• Ensure all distributor agreements/client documentation has met all regulatory & compliance requirements on an ongoing basis
Requirements:
• Graduate
• Great command over English & Regional Language
• Experience 2 – 5 years
- Developing HMI application in Qt or similar UI frameworks
- Develop C++ or Rust backends for the HMI
- Understand and optimize potential performance bottlenecks
- Minimum 8+ years of experience working in a IT environment of which 5+ years as a product manager/Product Owner for a web/mobile product
- Experience working with business, technical and external stakeholders to elicit inputs to draft out roadmaps
- Excellent communication skills ( written, verbal, presentation)
- ability to create and present product roadmaps
- Ability to breakdown the roadmap into Epics, detailed user stories, create backlog items.
- Must be able to communicate business requirements to tech teams
- Must be able to work in a team and also independently
- experience in mobile game design will also be considered Extremely good when it comes to understanding usability issues and creating mock-up screens High intelligence, ability to conduct
- Coding languages (ex: Java, Reactjs) is a plus
- strong market research and come up with a well-articulated business plan Should be in regular touch with the latest happenings in the technology world Outstanding
- communication skills both oral and written
- Demonstrated ability to analyze business issues across multiple domains
Role : React JS Developer
- 3-5 years of experience as a React JS developer.
- Must have Working Experience in a product based organization at least 18 months.
- Good Communication skills must.
- Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model
- Thorough understanding of React.js and its core principles
- Experience with popular React.js workflows (such as Flux or Redux) ● Familiarity with newer specifications of ECMAScript
- Experience with HTML,CSS, Bootstrap and UI Design
- Knowledge of RESTful APIs
- Knowledge of modern authorization mechanisms, such as JSON Web Token ● Familiarity with modern front-end build pipelines and tools
- Experience with common front-end development tools such as Babel, Webpack, NPM, etc.
- Ability to understand business requirements and translate them into technical requirements
- Familiarity with code versioning tools {such as Git}

Job Description for Senior Python Developer
Experience: 4 to 7 years
- Must have strong knowledge in Python 2/Python 3
- Must have a strong knowledge of Web development using the Django web framework and API development experience using Django REST API.
- Flask framework or any other framework’s knowledge is great.
- Ability to write reusable, testable, and efficient code
- Team Handling exposure
- Knowledge of Standard databases like MySql, PostgreSQL and NoSQL databases like MongoDB, Firebase, etc. Able to create database schemas that represent and support business processes.
- Understanding of fundamental design principles behind a scalable application
- Must be good at understanding client requirements.
- Good testing/debugging skills using standard python modules/IDEs
- Deployment experience with standard servers like Apache/AWS etc.
- Experience in testing frameworks known in the industry.
- Having good/basic knowledge of Front end Technologies HTML, CSS, Bootstrap, JavaScript is good.
- Proficient understanding of code versioning tools - GIT
The candidate must have experience in coding part and team handling experience both








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