
- Handling customer queries on Web Chat, E-mails and Social Media
- Educate current and potential customers with product and service information
- Maintain accurate customer records
- Identify and escalate priority issues to the Team Leader and Ops Team
- Actively participate in team meetings
- Handle all queries in a polite, professional manner
- Probe and troubleshoot customer queries, and provide a suitable and satisfactory solution.
- Educate customers on services and processes.
- Escalate any issues to the Team Leader.
- Achieve agreed KPIs and Objectives.
- Adhere strictly to shift schedules.
- Adhere to laid down internal policies, procedures and processes.
- Work collaboratively with the team.
- Candidates from voice/non- voice both will be fine.
Experience with the SAAS model will be an added advantage.Ecommerce background will be an added advantage.Communication skills should be good in verbal and written communication.

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🚀 Hiring: Python Developer
⭐ Experience: 2+ Years
📍 Location: Mumbai
⭐ Work Mode:- 5 Days Work From Office
⏱️ Notice Period: Immediate Joiners
(Only immediate joiners & candidates serving notice period)
Looking for a skilled Python Developer with experience in Django / FastAPI and MongoDB / PostgreSQL.
⭐ Must-Have Skills:-
✅ 2+ years of professional experience as a Python Developer
✅Proficient in Django or FastAPI
✅Hands-on with MongoDB & PostgreSQL
✅Strong understanding of REST APIs & Git
Job description
Qualifications
- Experience in expediting, project management, inspection, and logistics management
- Excellent communication and interpersonal skills
- Ability to work independently and be a self-starter
- Degree in Interior Design, Engineering, Business Administration, or related field
- Proficient with project management software and Microsoft Office suite
- Experience in the interior design or construction industry is preferred
- Ability to lead and manage teams
Requirements:
Looking for freshers.( B.E cvil eng)
Candidate should be in Bangalore.
Should be good in skills as AutoCad, Ms-Excel, Ms-Office.
Looking for Immediate joiners.
Interview mode will be face to Face.
At Qrata, our people are our most important resource. We’re looking for a highly skilled recruiter to become one of them, and to help us find them. The ideal candidate will have prior experience in recruitment or human resources, with knowledge of screening, interviewing, and hiring practices. If you have a passion for finding untapped talent, driving company growth, and helping individuals find promising careers, we want to hear from you.
Objectives of this Role
- Work closely with partners to gain a comprehensive understanding of the company’s hiring needs for each position, and meet competitive hiring goals and expectations
- Manage the full recruiting lifecycle across a variety of open roles helping management find, hire, and retain quality talent
- Grow and foster high-touch relationships with a database of qualified active and passive talent to pull from as new positions open up
- Continuously partner with recruiting team and senior managers to design, refine, and implement innovative recruiting strategies
- Stay active with current with job boards, social networks, and platforms to find talent, and plan, create, and release job descriptions and announcements
Skills and Qualifications
- 2 -5 years’ experience in recruitment (IT recruitment plus)
- Exceptional communication, interpersonal, and decision-making skills
- Advanced knowledge of MS Office, database management, and internet search
- Familiarity with job boards

Job Description
Technical lead who will be responsible for development, managing team(s), monitoring the tasks / sprint. They will also work with BA Persons to gather the new requirements and change request. They will help solve application issues and helping developers when they are stuck.
Responsibilities
· Design and develop application based on the architecture provided by the solution architects.
· Help team members and co developers to achieve their tasks.
· Maintain / monitor the new work items and support issues and have to assign it to the respective developers.
· Communicate with BA persons and Solution architects for the new requirements and change requests.
· Resolve any support tickets with the help of your team within service timelines.
· Manage sprint to achieve the targets.
Technical Skills
· Microsoft .NET MVC
· .NET Core 3.1 or greater
· C#
· Web API
· Async Programming, Threading, and tasks
· Test Driven Development
· Strong expert in SQL (Table Design, Programing, Optimization)
· Azure Functions
· Azure Storage
· MongoDB, NoSQL
Qualifications/Skills Desired:
· Any Bachelor’s degree relevant to Computer Science. MBA or equivalent is a plus
· Minimum of 8-10 years IT experience and managing a team(s) out of which 4-5 years should be as a technical/team lead.
· Strong verbal and written communication skills with the ability to adapt to many different personalities and conflict resolution skills required
· Must have excellent organizational and time management skills with strong attention to detail
· Confidentiality with privacy-sensitive customer and employee documents
· Strong work ethic - demonstrate good attitude and judgment, discretion, and maintain high level of confidentiality
· Previous experience of customer interactions
Job Description :-
Job Title: Accounts & Audit Executive
Experience: 4 to 5 years
Gender - Male
Qualification: Graduate / Post Graduate
Working days:- 5
Location: Mumbai (Andheri West)
Roles and responsibilities:-
Understanding internal audits to ensure the company meets its financial, operational and compliance objective.
Initiating improvements to the Financial Control and Auditing process.
Acquire, analyze and evaluate accounting documentation, data’s & reports.
Prepare and present reports that reflect audit results and document process.
Identify loopholes and suggest appropriate risk management activities.
Maintain open communication with management committee.
Conduct follow up audits.
Desire Skills:-
Bachelor's degree in Accounting, Finance, or related field.
Experience in Accounting and Audit
Experience in finalization of accounts
Experience in payroll audit
Knowledge and expertise in Ind AS, IFRS, Accounting and Audit Standards
Minimum 4 or 5 years of experience is needed.
Strong interpersonal skills, critical thinking skills, and time management skills.
Proficient verbal and written communication skills.
- Creating user-centric designs by understanding business requirements and user feedback
- Creating user flows, wireframes and prototypes with tools such as Figma to showcase features
- Collaborating with developers in seeing designs through to implementation
- Incorporating customer feedback into design in order to enhance user experience
- And lastly, showcasing UX and visual design work with strong design sense and articulated story telling
Key Requirements:
- 2+ years of experience as a UI/UX Designer
- Portfolio of design projects
- Understanding of design software like Figma, Adobe XD, Adobe Illustrator and Photoshop
- UX research skills - interviewing, observing, benchmarking, conducting surveys and understanding how to synthesize data to define actionable insights
- Strong communication skills to collaborate with various stakeholders
Roles & Responsibilities
● Responsible for hiring top talent, retention, team development as well as ensuring timely,
high-quality release. Build and manage collaborative and high productive teams in India,
Europe, and North America. Use the time differences to your advantage.
● Ensure proper tracking of project activities right from user story definition to delivery. Keep your team up to speed, and on schedule to meet agreed-upon software delivery dates.
● Act as an owner of the projects and team assigned to you. Take responsibility for product
quality, on-time delivery, as well as effective, efficient, secure, and predictable releases.
● Take responsibility for increasing your own and your team’s knowledge. Self-learning is a
MUST in this dynamic and competitive environment.
● Co-ordination of releases to multiple customers
● Ensure technical reviews with appropriate teams (architectural, product, customer-facing
teams)
● Review of architecture designs and expected to do coding 50% of time
● Ensure proper unit testing and code reviews take place at the appropriate time during the
software development cycle.
● Co-ordination with different stakeholders (internal and external)
● Define and improve engineering practices and processes as required. Nothing is written in
stone.
● Setting up individual goals for team members and tracking
● Respond to operational and business concerns or issues relative to future business
programs, projects, or enhancements to ensure consistent delivery of quality services
● Tracking of releases across various hosting services
● Covid-19 has changed the way we work. Work independently or as part of a team when
required, but always productively.
Desired Skills and Experience
● 12+ years of progressive experience in technical leadership and development
management, with experience across a variety of SaaS technology stacks and cloud
platform services.
● Stronghold on the latest technologies, SaaS architecture, design patterns that lead long
term scalable, stable, high-quality, and flexible cloud solutions with security, OWASP, and
SOC2 compliance.
● Strong hands-on coding experience with Java and J2EE technologies with a good eye for
building enterprise-class products.
● Experience with ELK and Spring Frameworks is highly desirable.
● Hands-on experience in design, architecture, and implementation of cloud services based
on microservices, and containerized architectures. Recent coding experience is highly
desirable.
● Exposure to different approaches to building and maintaining multi-tenant SaaS products
and cloud platforms
● Excellent interpersonal, communication, leadership, and management skills
● Demonstrated experience with agile development methodologies and building high
performing teams
● Demonstrated commitment to quality, and experience in implementing QA methodologies
● Good experience in setting CI/CD pipelines and automation cycles
● Must be willing to work through time zone issues – sometimes late nights and or early
mornings, hopefully to your advantage.

- Have 3+ years of experience in Python development
- Be familiar with common database access patterns
- Have experience with designing systems and monitoring metrics, looking at graphs.
- Have knowledge of AWS, Kubernetes and Docker.
- Be able to work well in a remote development environment.
- Be able to communicate in English at a native speaking and writing level.
- Be responsible to your fellow remote team members.
- Be highly communicative and go out of your way to contribute to the team and help others


Experience- 3 to 8 years
Tech stacks:React.js,HTML/CSS,Javascript,React Nativ
RESPONSIBILITIES
- Developing new user-facing features using React.js
- Building reusable components and front-end libraries for future use
- Translating designs and wireframes into high quality code
- Optimizing components for maximum performance across a vast array of web-capable devices and browsers
REQUIREMENTS
- Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model
- Thorough understanding of React.js and its core principles
- Experience with popular React.js workflows (such as Flux or Redux)
- Familiarity with newer specifications of EcmaScript
- Familiarity with RESTful APIs and sockets
- Knowledge of modern authorization mechanisms, such as JSON Web Token
- Familiarity with modern front-end build pipelines and tools
- Experience with common front-end development tools such as Babel, Webpack, NPM, etc.
- Ability to understand business requirements and translate them into technical requirements
- A knack for benchmarking and optimization
- Familiarity with code versioning tools
- Experience with PWAs and React Native is a huge plus



