
- Handling customer queries on Web Chat, E-mails and Social Media
- Educate current and potential customers with product and service information
- Maintain accurate customer records
- Identify and escalate priority issues to the Team Leader and Ops Team
- Actively participate in team meetings
- Handle all queries in a polite, professional manner
- Probe and troubleshoot customer queries, and provide a suitable and satisfactory solution.
- Educate customers on services and processes.
- Escalate any issues to the Team Leader.
- Achieve agreed KPIs and Objectives.
- Adhere strictly to shift schedules.
- Adhere to laid down internal policies, procedures and processes.
- Work collaboratively with the team.
- Candidates from voice/non- voice both will be fine.
Experience with the SAAS model will be an added advantage.Ecommerce background will be an added advantage.Communication skills should be good in verbal and written communication.

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- Strong working knowledge of technologies such as HTML5, CSS3 and Responsive development
- Basic knowledge of SFMC will be required; Adobe knowledge will be an advantage
- Knowledge of Angular JS, Node.JS, React.JS, amp scripting would be a good to have
- Ensure developed pages are responsive and are cross browser compatible, provide full proof suggestions to on optimization and best practices
- Develop and test pages across multiple browsers, platforms, and devices
- Sound knowledge of developing Industry standard responsive Emailers / Landing Pages and test across email clients
- Strong knowledge of understanding of good practices on emailer development. Able to analyse requests correctly
- Experience in doing code review/ peer audit/ code documentation will be added advantage
- Ability to work independently and in team environment
- Strong analytical, trouble shooting and problem solving skills
- Excellent written and verbal communication skills. Able to communicate seamlessly with the Client
- Comfortable working in fast paced environment on multiple tools and technologies
- Client communications on day to day basis
- Outsourcing / offshoring experience is a plus
Hiring: IT Operations & Helpdesk Engineer (3–5 Years)
📍 Location: [Bangalore / Hybrid]
We are looking for a hands-on IT Operations Engineer who will anchor our internal IT helpdesk while managing servers, backups, DR drills, and cloud infrastructure. This role is responsible for day-to-day IT stability across endpoints, servers, and Azure environments.
Key Activities
Internal IT Helpdesk (Primary Anchor)
· Act as the single point of contact for internal IT support.
· Resolve L1/L2 issues (laptops, OS, network, access, software installs).
· Manage onboarding/offboarding IT setup.
· Track tickets, SLAs, and recurring issues.
Infrastructure & Servers
· Install and maintain Windows & Linux servers.
· Maintain the centralized IT asset inventory.
· Support manual and automated application deployments
· Handle patching, upgrades, performance monitoring.
Cloud Administration (Azure)
· Manage VMs, storage, networking.
· Maintain access controls and security configurations.
Backup & DR Readiness
· Manage and test backup processes.
· Conduct periodic DR drills to support organizational continuity standards.
· Maintain recovery runbooks and documentation.
What We’re Looking For
· Strong Windows Server & Linux hands-on experience.
· Experience managing Azure Cloud infrastructure.
· Practical backup & restore execution experience.
· Strong troubleshooting mindset.
· Process-driven and documentation disciplined.
· Comfortable working with DevOps & Cyber Security teams.
Impact of This Role
· Stable internal IT operations.
· DR-tested infrastructure.
· Reduced downtime and faster issue resolution.
· Strong operational hygiene in a growing environment.
We are seeking an experienced Engineering Leader to drive the design and delivery of secure, scalable, and high-performance financial platforms. This role requires strong technical leadership, people management skills, and deep understanding of FinTech systems, compliance, and reliability.
Key Responsibilities
- Lead multiple engineering teams delivering FinTech platforms (payments, lending, banking, wallets, trading, or risk systems)
- Own architecture and system design for high-availability, low-latency, secure systems
- Partner with Product, Compliance, Risk, and Business teams to translate financial requirements into technical solutions
- Ensure adherence to security standards, regulatory compliance (PCI-DSS, SOC2, ISO), and data privacy
- Drive best practices in coding, testing, DevOps, observability, and system resilience
- Build, mentor, and retain high-performing engineering teams
- Oversee sprint planning, delivery timelines, and stakeholder communication
- Lead incident response, root cause analysis, and platform stability improvements
Required Skills & Qualifications
- 4+ years in leadership roles
- Strong hands-on expertise in Java / Node.js / Python / .NET / Go
- Experience building FinTech platforms — payments, banking, lending, trading, or risk systems
- Deep knowledge of distributed systems, microservices, APIs, databases, and cloud (AWS/Azure/GCP)
- Strong understanding of security, fraud prevention, and regulatory compliance
- Experience working in Agile/Scrum environments
- Excellent stakeholder and people management skills
Company: CorpCare
Title: Head of Engineering/ Head of Product
Location: Mumbai (work from office)
CTC: Annual CTC Up to 25 Lacs
About Us:
CorpCare is India’s first all-in-one corporate funds and assets management platform. We offer a single-window solution for corporates, family offices, and HNIs. We assist corporates in formulating and managing treasury management policies and conducting reviews with investment committees and the board.
Job Summary:
The Head of Engineering will be responsible for overseeing the development, implementation, and management of our corporate funds and assets management platform. This role demands a deep understanding of the broking industry/Financial services industry, software engineering, and product management. The ideal candidate will have a robust background in engineering leadership, a proven track record of delivering scalable technology solutions, and strong product knowledge.
Key Responsibilities:
- Develop and communicate a clear engineering vision and strategy aligned with our broking and funds management platform.
- Conduct market research and technical analysis to identify trends, opportunities, and customer needs within the broking industry.
- Define and prioritize the engineering roadmap, ensuring alignment with business goals and customer requirements.
- Lead cross-functional engineering teams (software development, QA, DevOps, etc.) to deliver high-quality products on time and within budget.
- Oversee the entire software development lifecycle, from planning and architecture to development and deployment, ensuring robust and scalable solutions.
- Write detailed technical specifications and guide the engineering teams to ensure clarity and successful execution.
- Leverage your understanding of the broking industry to guide product development and engineering efforts.
- Collaborate with product managers to incorporate industry-specific requirements and ensure the platform meets the needs of brokers, traders, and financial institutions.
- Stay updated with regulatory changes, market trends, and technological advancements within the broking sector.
- Mentor and lead a high-performing engineering team, fostering a culture of innovation, collaboration, and continuous improvement.
- Recruit, train, and retain top engineering talent to build a world-class development team.
- Conduct regular performance reviews and provide constructive feedback to team members.
- Define and track key performance indicators (KPIs) for engineering projects to ensure successful delivery and performance.
- Analyze system performance, user data, and platform metrics to identify areas for improvement and optimization.
- Prepare and present engineering performance reports to senior management and stakeholders.
- Work closely with product managers, sales, marketing, and customer support teams to align engineering efforts with overall business objectives.
- Provide technical guidance and support to sales teams to help them understand the platform's capabilities and competitive advantages.
- Engage with customers, partners, and stakeholders to gather feedback, understand their needs, and validate engineering solutions.
Requirements:
- BE /B. Tech - Computer Science
- MBA a plus, not required
- 5+ years of experience in software engineering, with at least 2+ years in a leadership role.
- Strong understanding of the broking industry and financial services industry.
- Proven track record of successfully managing and delivering complex software products.
- Excellent communication, presentation, and interpersonal skills.
- Strong analytical and problem-solving abilities.
- Experience with Agile/Scrum methodologies.
- Deep understanding of software architecture, cloud computing, and modern development practices.
Technical Expertise:
- Front-End: React, Next.js, JavaScript, HTML5, CSS3
- Back-End: Node.js, Express.js, RESTful APIs
- Database: MySQL, PostgreSQL, MongoDB
- DevOps: Docker, Kubernetes, AWS (EC2, S3, RDS), CI/CD pipelines
- Version Control: Git, GitHub/GitLab
- Other: TypeScript, Webpack, Babel, ESLint, Redux
Preferred Qualifications:
- Experience in the broking or financial services industry.
- Familiarity with data analytics tools and methodologies.
- Knowledge of user experience (UX) design principles.
- Experience with trading platforms or financial technology products.
This role is ideal for someone who combines strong technical expertise with a deep understanding of the broking industry and a passion for delivering high-impact software solutions.
Only Local Candidates
Candidates should be from Edutech Companies/ Fintech Company/ Real Estate
- To understand comprehensive knowledge of products and services offered by the company.
- Setting a sales target and developing a marketing strategy for the same.
- Calling existing and potential customers to update them about the recent launches.
- Updating the database with all the customer’s information.
- Ensuring that customers are satisfied by the services offered to them.
- Using a sales script to handle the customers efficiently.
- Building strong relationships with old, existing and potential customers.
- Taking and processing customers’ orders in a professional manner.
- Creating monthly sales reports and presenting them to the Business development Executive
- Adhering to all the company’s rules and regulations.
LogiNext is looking for a technically savvy and experienced Software Engineer to take up front-end development efforts. You will design and develop elegant interfaces that exceed client expectations in terms of value and benefit. You will collaborate on scalability issues involving visualizing massive amounts of data and information. You will identify, define and communicate best practices for front end.
You are passionate about building secure, high-performing and scalable front-end applications. Your design intuition inclines towards usability, elegance and simplicity. You are biased towards open-source tools and existing frameworks. You have demonstrated strong inter-personal and communication skills.
Responsibilities
Translate wireframes into functional requirements, write well-abstracted, reusable, high-performance code for UI components Work closely with design, product management and development teams to create elegant, usable, responsive and interactive interfaces Contribute to continual improvement by suggesting improvements to user interface, software architecture or new technologies Optimize web applications to maximize speed and scale. Support diverse clients from high-powered desktop computers to low-end mobile devices Understand and coach/teach others, show a high level of ethics and team-work
Requirements
Bachelor/Master’s degree in Computer Science, Information Technology or a related field 2 to 3 years of experience in developing responsive, elegant, efficient and cross-browser front-end applications using Javascript, HTML5, CSS3 Hands on experience on various MVC frameworks, UI libraries such as ReactJS, D3.js Hands on experience on Map API’s like Google Maps, Openstreetmap and other powerful information-rich maps Familiar with UX processes and design Proven ability to drive large scale projects with deep understanding of Agile SDLC, high collaboration and leadership Excellent written and oral communication skills, judgment and decision making skills
Experience-1year-3 year
job Description:
Role Will Be to Define, Develop, Test, Analyze, and Maintain New and Current Software Applications in Support of the Achievement of Business Requirements. this Includes Writing, Coding, Testing, and Analyzing Software Programs and Applications. You Will also Research, Design, Document, and Modify Software Specifications Throughout the Production Life Cycle.
Skills: Asp.net, C#, Net Framework 1.1, 2.0, Programming, Application Development, C#, Net Framework 1.1, Programming, Application Development
Only apply ....if you want to relocate at ahmedabad location
only walking interview
This role involves working closely with the co-founders and the product team. We are looking for someone who can research, conceptualize and set the direction for Hectar's design language.
Requirements:
- A presentable portfolio to show prior experience with UX/UI design
- Ability to quickly create mockups and prototypes that demonstrate how the website functions and looks
- Must have experience managing a team
HBOX is a US Based Digital Health Company, Enabling Primary Care Providers (PCP) to
capture true Virtual Care Opportunities beyond Telehealth. We enable PCP to
provide Proactive and Continuous Care and add new Recurring monthly revenue
streams without any upfront cost. With our unique distribution and business
model, we are seeing fast acceptance and great adaption with our target
customers. We have built unique and Industry's first Integrated
Hardware, Cloud & AI Technologies based Virtual care Platform for PCP
Market. We are US focused Post revenue company with customers in 7 US States
and growing extremely fast.
We are looking for an Android Developer who possesses a passion for pushing mobile technologies to the limits. This Android app developer will work with their US-based counterpart to design and build the next generation of our mobile applications. This job requires both Android System and UI development competence.
Responsibilities
Design and build advanced applications for the Android platform
Collaborate with cross-functional teams to define, design, and ship new features
Work with outside data sources and APIs
Unit-test code for robustness, including edge cases, usability, and general reliability
Work on bug fixing and improving application performance
Continuously discover, evaluate, and implement new technologies to maximize development efficiency
Requirements
BS/MS degree in Computer Science, Engineering or a related subject
Proven software development experience and Android skills development
Proven working experience in Android app development and
Have published at least one original Android app
Experience with Android SDK
Experience working with remote data via REST and JSON
Experience with third-party libraries and APIs
Working knowledge of the general mobile landscape, architectures, trends, and emerging technologies
Solid understanding of the full mobile development life cycle.
Designation: Associate
Office Location: Goregaon Mumbai
Position description:
1+ years’ experience as a project manager in the information technology sector.
Primary Responsibilities:
- Work with stake holders to plan, allocate and assign development tasks for multiple development teams
- Work with identified development teams to accurately estimate development effort and dependencies to inform the prioritization of the product backlog
- Take direct Project Management responsibility for the delivery of products
- Develop and maintain core project documentation, including product vision and scope, detailed business/customer requirements
- Create and work with delivery teams to prioritize product development project plans, schedules, and budgets
- Take ownership to thoroughly test and delivered to the highest quality
Required Skills:
Mandatory: Passionate about sports, Problem solving, Team player, Target & Result oriented.
Functional: Project management in the information technology sector, manage projects using modern web and app technologies, JIRA, Agile, experience in building digital fan experiences, understanding of analytics and dashboards.










