Cutshort logo
Aftership logo
Technical Support Engineer
Aftership
Technical Support Engineer
Aftership's logo

Technical Support Engineer

at Aftership

Agency job
1 - 10 yrs
₹2L - ₹5L / yr
Noida
Skills
Troubleshooting
SQL
API
Technical support
  • Handling customer queries on Web Chat, E-mails and Social Media
  • Educate current and potential customers with product and service information
  • Maintain accurate customer records
  • Identify and escalate priority issues to the Team Leader and Ops Team
  • Actively participate in team meetings
Key Performance Indicators:
 
  • Handle all queries in a polite, professional manner
  • Probe and troubleshoot customer queries, and provide a suitable and satisfactory solution.
  • Educate customers on services and processes.
  • Escalate any issues to the Team Leader.
  • Achieve agreed KPIs and Objectives.
  • Adhere strictly to shift schedules.
  • Adhere to laid down internal policies, procedures and processes.
  • Work collaboratively with the team.
  • Candidates from voice/non- voice both will be fine. 
    Experience with the SAAS model will be an added advantage. 
    Ecommerce background will be an added advantage. 
    Communication skills should be good in verbal and written communication.
Read more
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos

Similar jobs

Merito
at Merito
1 video
2 recruiters
Jinita Sumaria
Posted by Jinita Sumaria
Mumbai, Delhi, Bengaluru (Bangalore)
5 - 10 yrs
₹15L - ₹27L / yr
B2B Marketing
SaaS
Sales

Our client is a SaaS platform that integrates technologies including Artificial Intelligence, Machine Learning, Big Data Analytics, and Automation to offer brands a comprehensive Customer Experience Management Suite. Our powerful analytics algorithms have empowered established brands to solidify their presence in the digital realm and revolutionize their customer experience endeavors. 


Position Description: We are seeking a dynamic Manager - Enterprise Sales to drive revenue growth and expand our B2B SaaS client base. The ideal candidate will have a proven track record of exceeding sales targets, nurturing client relationships, and deep expertise in the SaaS sector.


Key Responsibilities:


- Develop and execute high-impact sales strategies to surpass targets in the B2B SaaS sector.


- Identify and cultivate new business opportunities through strategic networking and leveraging industry connections.


- Build and maintain strong relationships with enterprise-level clients, understanding their needs and delivering tailored SaaS solutions.


- Collaborate with the marketing team to create targeted campaigns and compelling collateral for enterprise clients.


- Conduct product demonstrations and presentations to key stakeholders, highlighting the value proposition of our SaaS products.


- Manage contract negotiations and guide prospects through the sales process from initial contact to deal closure.


- Stay informed about industry trends, competitors, and market conditions to seize opportunities and mitigate risks.


Requirements


- Bachelor's degree in Business Administration, Marketing, or related field; MBA preferred.


- 5+ years of successful B2B SaaS Enterprise Sales experience, consistently exceeding sales targets.


- Deep understanding of the SaaS industry, including trends, technologies, and customer pain points.


- Excellent communication, negotiation, and presentation skills.


- Ability to foster and maintain relationships with enterprise-level clients.


- Strong analytical skills to translate client needs into effective SaaS solutions.


- Capacity to work independently and collaboratively in a team environment.


- Willingness to travel for client engagement and industry events.


Benefits


- Medical Coverage: Comprehensive healthcare coverage for you and your family.


- Fast-Paced and Dynamic Work Environment: Opportunity to thrive in an innovative, agile workplace with real impact.


- Learning and Upskilling: Access to professional development resources, including training and workshops.


- Collaborative Workplace: Join a team that values open communication, knowledge sharing, and mutual respect.

Read more
ChicMic Studios
Mandeep Kaur
Posted by Mandeep Kaur
Mohali
2 - 4 yrs
₹4L - ₹7L / yr
Wordpress
skill iconLaravel
Shopify

Company: Chicmic Studios

Job Role: Shopify Developer

Experience Required: 2+ Years

Skills Required: Shopify, Laravel, Wordpress.

Job Description:

We are seeking a skilled Shopify Developer with 2+ years of experience to join our dynamic team at ChicMic Studios. The ideal candidate should have hands-on experience in developing and customizing Shopify websites and themes, along with a strong understanding of e-commerce best practices.

Key Responsibilities:

  • Develop and customize Shopify themes to meet client requirements.
  • Build responsive and visually appealing e-commerce websites using Shopify.
  • Integrate third-party apps and tools to enhance functionality.
  • Optimize website performance for speed and scalability.
  • Implement SEO best practices to improve online visibility.
  • Collaborate with designers, marketers, and other team members to deliver high-quality solutions.
  • Troubleshoot and resolve bugs or issues in Shopify stores.

Required Skills and Qualifications:

  • 2+ years of hands-on experience in Shopify development.
  • Must have expertise in Laravel and Wordpress.
  • Proficiency in Liquid, HTML, CSS, and JavaScript.
  • Experience with Shopify APIs and custom app development.
  • Strong understanding of e-commerce workflows and UX/UI principles.
  • Familiarity with version control systems like Git.
  • Knowledge of cross-browser compatibility and responsive design.
  • Excellent problem-solving skills and attention to detail.

Preferred Qualifications:

  • Familiarity with tools like Photoshop or Figma for design collaboration.
  • Understanding of payment gateways, shipping, and tax integrations.


Office Address: F 273 , Phase 8B Industrial Area, Mohali, Punjab.

Read more
Client Of PFC
Client Of PFC
Agency job
via People First Consultants by Naveed Mohd
Chennai
3 - 6 yrs
₹3L - ₹12L / yr
skill iconJava
skill iconAngular (2+)
J2EE
skill iconSpring Boot
Hibernate (Java)
+15 more
Skilss: Java, J2EE, Springboot, Spring MVC, JPA , Angular 8+, Typescript, Javascript, Html , CSS, Mysql, Maven, Junit, Mockito, GitLab, GitHub, Jira, Docker, JSON, RestFul Web Services

Requirements

  • 3+ years of overall application development experience
  • 5 years of Java 8, J2EE, Spring Boot, Spring MVC, JPA
  • 2 years of Angular 8+, TypeScript, JavaScript, HTML, CSS
  • Expert knowledge of SQL and PL SQL programming with MySQL database
  • Strong knowledge of Maven, Junit, Mockito, GitLab, GitHub, and Jira
  • Nice to have Docker implementation experience
  • Experienced with TDD test driven development and automated unit testing including UI unit testing frameworks
  • Expert knowledge of  JSON RESTful web service development
  • Experience with code reviews development of coding standards practices improving the quality in the software code
  • Ability to work independently, take initiative to ensure efficient and timely resolution of production issues
  • Excellent problem-solving design development and debugging skills
  • Ability to solve problems using an analytical approach decisive fast moving quick and constructive resolutions of conflicts and a can-do attitude
  • Expert knowledge in Agile Scrum practices Software Development and Application Life Cycle Management
Read more
PcsInfinity Private Limited
Akshita Raman
Posted by Akshita Raman
Remote only
0 - 2 yrs
₹3L - ₹4.5L / yr
Sales
Customer Relationship Management (CRM)
Business Development
SaaS
Communication Skills

Pre-Sales Executive

 

 

Company Name:              Asset Infinity (Regd as PcsInfinity Pvt. Ltd)

Location:                           Noida (Hybrid)

Joining:                             Immediate-15 days

No of hires:                       3-5

Reporting:                        CEO/MD

CTC:                                 Confidential

Experience level:              0- 3 years

 

 

 

Profile Summary: We are looking to hire resourceful, efficient, and energetic candidates to join our Team. The candidates will have exposure to our Business & cross-functional teams along with an opportunity to work for a leading asset management solution – Asset Infinity.

 

 

 

Roles & Responsibilities;

  • Understanding the client's requirements and then customizing the product/services as per their needs
  • Reaching out to new customers and making presentations or pitches outlining the benefits of product/ services
  • He/she will be responsible for payment follow up
  • Build strong collaborative relationships with cross-functional product development/Onboarding/Customer Success teams
  • Be a part of the demo calls and pitch our Product to the customer and explain all the features and product offerings.
  • CRM Management – leads, customers, partners, affiliates.
  • Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services.
  • Work on documents- PPT, SOP, Proposal writing, BRD, FRD, SRS, etc, and other project deliverables as and when required.

 

 

 

Qualifications & competencies;

  • Preferably an MBA/PGDM, with strong technical education background- B.Tech(IT), BCA will be preferred.
  • Excellent selling, negotiation and communication - both written and verbal skills.
  • Familiarity with the tools and technologies like Zoho, or any SaaS/ERP-based platforms will be value-added
  • Any prior corporate experience will be highly preferable.
Read more
Logixal Inc
Dinesh Hemdev
Posted by Dinesh Hemdev
Remote, Mumbai
9 - 15 yrs
Best in industry
skill iconReact.js
skill iconJavascript
skill iconRedux/Flux
User Interface (UI) Development
SPA

UI Architect: UI Architect role will be part of e-Commerce Team building Single Page Application on React-Redux & NodeJS. This role will lead the team in Analysis, Application Architecture, Design, Integration, Testing, and Implementation of business and technical information technology solutions in using software development life cycle methodology. Responsibilities:  Responsive UI / Front End Development using front technologies including ReactJS, Redux, AngularJS, JavaScript, JQuery, HTML5, CSS3 & Webpack  Developing Singe Page Application (SPA) on ReactJS, Redux & NodeJS  Deep knowledge of ReactJS practices and commonly used modules based on extensive work experience  Communicating with external web services or integrations  Cooperating with the back-end developer in the process of building the RESTful API/headless architecture  Must have experience in front end optimizations including performance bottlenecks debugging and tuning  Must have experience in using tools like web page test & chrome developer tools for synthetic testing  Deep understanding of how a web request works end – end  Ensuring high performance on mobile and web browser  Follow and contribute to Agile/SCRUM activities (e.g. daily stand-ups, retrospectives, iteration planning, estimating/reporting, acceptance criteria definition, etc.)  Train and mentor juniors / freshers on front end technologies  Design and conceptualize any new front-end development 


Qualification and Experience:  Minimum 9 years of experience in UI Development and last 2 years into ReactJS development using Redux  Hands on experience in Single Page Application (SPA) Development using latest JavaScript frameworks (React and similar)  Awareness on what’s new in the frontend technology world  Ability to multi-task  Experience in e-Commerce & Banking domain candidate preferred  Should have experience in Performance Monitoring tools  Bachelor's and Master's (preferred) in Computer Science with Strong communication skills  Behavioural Skills - Excellent Verbal/Written Communication skills in the English Language, Influence/Impact on decision making, Customer Orientation, Team Leading skills, Solution-oriented Leadership skills, Visionary mind-set Location: Mumbai / Bengaluru

For more information please visit the website - http://www.logixal.com

Read more
HR Central
HR Central
Agency job
via HR Central by uma HR
Ahmedabad, Panchkula
3 - 7 yrs
₹3L - ₹10L / yr
Sales
Key account management
Sales management
Sales Operations
1) Deliver post sales carefully
2) Maintain and extend customer relationship after sales is completed.
3) Be innovative in providing solution on need basis
Read more
Beesense Communications Pvt Ltd
Team Buzz
Posted by Team Buzz
Remote only
2 - 5 yrs
₹8L - ₹12L / yr
skill iconiOS App Development
skill iconSwift
Xcode
Cocoa Touch
What if, you had a chance to build something iconic?

Presenting Bharat's first of its kind instant messaging app that is smart & secure - Buzz is an AI & machine learning powered - content-driven instant messaging app tailored to make you feel secure with more focus on privacy. At Buzz, we are on a mission - to help users be in control of the degree of their digital exposure, with a goal to create a space as India's first smart instant messaging platform among dominating foreign players.

And this is just the beginning :

With our eyes set on the future, we are looking for an exceptional iOS Developer with must have experience in Socket.IO, to help us realise, build and scale our offering, who possesses a passion for technologies to the limits and will work with our team of talented engineers to design and build the next generation of our application.

Most Important:

What you'll get :

- Compensation in terms of EQUITY ONLY, salary once we raise funds. This is more of a hands-on role especially in the initial stages of the company. Part-time would also temporarily work.

We are looking at passionate people with entrepreneurial spark and a hustler.

People who are deeply passionate of solving user problems in social networking space and vision of making an Indian product to be used by billions worldwide must only apply.

- A unique opportunity, unlike anything you have experienced before.

- Flexible timings & work from home

- A friend for life.

What matters to us :

1) Attitude>2) Skill >3) Experience > 4) Degree/College

Objective :

- Primarily software development of iOS.

- Do you want to create best-in-class instant messaging + video streaming applications, together with talented colleagues in a friendly work environment?

- Do you keep on top of all things iOS, and enjoy reading blogs and articles regarding the world of iOS development?

- Are you passionate about the Agile development process and improving the efficiency of the software development process?

-Collaborate closely with other UX designers and product managers, supporting each other to deliver a five-star product.

- Take responsibility for the end-to-end delivery of our mobile apps, APIs, data pipelines, third party integrations and serverless services.

- Take responsibility for the quality and stability of our services, through good testing and monitoring processes.

- Work in a highly iterative and data-driven development lifecycle, releasing MVPs to learn how a new feature is received and used before building on top of it.

- Engage in product and design discussions, contributing ideas for what you will be building.

- Constantly questioning. Why are you building this? How can it be improved? What can we learn from this?

- Adapt quickly to changing requirements and environments; respond to unexpected challenges with a cool head and a positive attitude.

If so, then this is the team you want to join. We care about software craftsmanship, constantly improving our work and ourselves while having fun doing it!

Responsibilities :

- Proficient with Swift and Cocoa Touch

- Experience with iOS frameworks such as Core Data, Core Animation, etc.

- Experience with offline storage, threading, and performance tuning

- Familiarity with RESTful APIs to connect iOS applications to back-end services

- Knowledge of UI/UX standards, Passionate about the product and always striving for great UX

- Understanding of Apple's design principles and interface guidelines

- Familiarity with cloud message APIs and push notifications

- Experience developing cloud applications on AWS, using services such as S3, Lambda, API Gateway, SQS, SQL/ MongoDB

- Strong experience with databases such as SQL, SQLite, MongoDB including how to design table schemas and write performant queries

- Proficient understanding of code versioning tools {GIT}
Read more
Mosaic Wellness
at Mosaic Wellness
1 recruiter
Sneha Mali
Posted by Sneha Mali
Mumbai
3 - 8 yrs
₹5L - ₹8L / yr
Adobe Photoshop
skill iconAdobe Illustrator
Cinema 4D
Graphic Designing
User Experience (UX) Design
+1 more
Role -
As one of the members of the Design & Production team at Mosaic, you will be playing a key
role in all Graphic Design related work for all the brands that we launch.
You will be the centre of execution for all brand and design collaterals related to Social
Media Posts, Ads,,and other high quality production work.
You will be a good fit if you -
● Can think of design from a first principles understanding and can bring about solutions
that really reflect thoughtful considerations rather than being only a software expertise
result.
● Have a strong portfolio of creative graphic design work exploring different facets of style,
color, tone and typography.
● Can crystallize user delight into actionable and executable design solutions
● Understand design patterns, consistency and how exactly they affect a brand system and
marketing collaterals.
● Have good theoretical understanding of color theory, typography, illustration, interface
design and print design
● Are extremely adept at Photoshop and Illustrator

Your core responsibilities will be -
● Working within the design team to bring about the best suited styles and graphical
assets to different requirements
● Working on extending a brand system to various digital formats, ensuring brand
collaterals fall within desired quality benchmarks and consistency
● Own all iconography and visual styles associated with a brand
● Ensuring timely execution of key marketing collaterals
Minimum qualifications -

● A good portfolio of previous work samples
● 2 - 4 years of relevant experience
● Good working knowledge of photoshop and illustrator is must
● Should be good with image manipulation, emailer template creation, social media post
and ad designs, illustrations
Bonus Points -
● If you are skilled with video editing and compositing
● Adobe Premier and Adobe Audition are extra skills you can flaunt
● You also know 3d softwares to some extent like 3Ds Max, SketchUp and VRay
Read more
IH  MS
at IH MS
1 recruiter
Nisha Dave
Posted by Nisha Dave
Pune
1 - 3 yrs
₹1.4L - ₹2L / yr
skill icon.NET
ASP.NET
dot net
Visual Basic (VB)

Responsibilities

  • Participate in requirements analysis
  • Collaborate with internal teams to produce software design and architecture
  • Write clean, scalable code using .NET programming languages
  • Test and deploy applications and systems
  • Revise, update, refactor and debug code
  • Improve existing software
  • Develop documentation throughout the software development life cycle (SDLC)
  • Serve as an expert on applications and provide technical support.
  • Requirements

    • Proven experience as a .NET Developer or Application Developer
    • Familiarity with the ASP.NET framework, SQL Server and design/architectural patterns (e.g. Model-View-Controller (MVC))
    • Knowledge of at least one of the .NET languages (e.g. C#, Visual Basic .NET) and HTML5/CSS3
    • Familiarity with architecture styles/APIs (REST, RPC)
    • Understanding of Agile methodologies
    • Excellent troubleshooting and communication skills
Read more
Regrow Biosciences Pvt Ltd
Remote, Mumbai
1 - 8 yrs
₹2L - ₹5L / yr
Sales
Business Development
Direct sales
Client Servicing
Relationship building
Job Responsibilities :- • Counseling expecting parents, mothers about stem cell preservation in hospitals, clinics, etc. • Generating leads, Fixing presentation, Giving presentations to clients and enrolling them • Marketing of the company’s services and products to all hospitals and doctors. • Creating awareness, handling of promotional activities and generating leads. • Client acquisition activities through presentation of product to clients and registering them. • Customer Relationship Management • Identifying new market segments and tapping profitable business opportunities. • Build company profile and brand image in the market through sustained campaigns. • Daily reporting on MIS • Carry out any other job-related activities as and when deemed necessary. A competent KAM will be able to • Keep good rapport with Key accounts : Hospitals, maternity clinics diagnostic centres, hospital staff, gynecologist doctors etc • Counselling of pregnant ladies about benefits of stem cell preservation and fix an appointment for detailed presentation • Give presentation to clients and convince them • Good follow up
Read more
Why apply to jobs via Cutshort
people_solving_puzzle
Personalized job matches
Stop wasting time. Get matched with jobs that meet your skills, aspirations and preferences.
people_verifying_people
Verified hiring teams
See actual hiring teams, find common social connections or connect with them directly. No 3rd party agencies here.
ai_chip
Move faster with AI
We use AI to get you faster responses, recommendations and unmatched user experience.
21,01,133
Matches delivered
37,12,187
Network size
15,000
Companies hiring
Did not find a job you were looking for?
icon
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.
companies logo
companies logo
companies logo
companies logo
companies logo
Get to hear about interesting companies hiring right now
Company logo
Company logo
Company logo
Company logo
Company logo
Linkedin iconFollow Cutshort
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos