- Handling customer queries on Web Chat, E-mails and Social Media
- Educate current and potential customers with product and service information
- Maintain accurate customer records
- Identify and escalate priority issues to the Team Leader and Ops Team
- Actively participate in team meetings
- Handle all queries in a polite, professional manner
- Probe and troubleshoot customer queries, and provide a suitable and satisfactory solution.
- Educate customers on services and processes.
- Escalate any issues to the Team Leader.
- Achieve agreed KPIs and Objectives.
- Adhere strictly to shift schedules.
- Adhere to laid down internal policies, procedures and processes.
- Work collaboratively with the team.
- Candidates from voice/non- voice both will be fine.
Experience with the SAAS model will be an added advantage.Ecommerce background will be an added advantage.Communication skills should be good in verbal and written communication.
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Our client's Mobile app has been downloaded by more than 15 million users. Daily, more
than a million users login to the application. As a fast growing company, we are
preparing for a future of tremendous growth and disruption in finance. We are looking
for a React Native developer (SDE2) interested in building performant mobile apps on
both the iOS and Android platforms. The incumbent will be responsible for architecting
and building the applications, as well as coordinating with the teams responsible for
other layers of the product infrastructure. Building a product is a highly collaborative
effort, and as such, a strong team player with a commitment to perfection is required.
● Leverage native APIs for deep integrations with both platforms.
● Diagnose and fix bugs and performance bottlenecks for performance that
feels native.
● Reach out to the open-source community to encourage and help implement
mission-critical software fixes — React Native moves fast and often breaks
things.
● Maintain code and write automated tests to ensure the product is of the
highest quality.
● Participating in SDLC processes streamlining, POC development, Functional
Estimation, Performance Tuning, Environments setup, etc.
● Adherence and promoting best development practices that ensure high
quality
● Ability mentor junior developers and actively contribute to code reviews and
improve the code base for scale and maintainability
● Hands-on experience in Android/iOS app development via React-Native
● Experience in Build systems and Deployment processes
● Experience in writing unit testing code with libraries like Jest, Enzyme , Jasmine, Mocha, etc.
● Excellent problem solving, debugging, and troubleshooting skills.
● An avid follower of the best practices, optimization strategies, and design patterns
● Knowledge of RN available inbuilt UI components and the props those UI components accept.
● Good knowledge of monitoring and tracking down app crashes and bugs using advanced tools
● Experience in profiling tools in Xcode and Android Studio
● Experience in 3rd party services integration
● Knowledge of architectures, trends and emerging technologies
1. Convert leads to business with lead generation, customer interaction, and persuasive skills.
2. Communicate with various target groups, understanding their needs, maintaining relationships
3. Set up and conduct business collaboration meetings with companies and our suppliers.
4. Identify new avenues of growth, suggesting and building campaigns which can benefit the overall performance of the sales department.
5. Identify sales leads, pitch services to new clients, and maintain a good working relationship with them.
6. Work with the internal product and management teams to increase sales opportunities for the organization.
7. Onboard new clients on our application.
Skills Required:
- Must-Have: Java, Spring/spring-boot, Data structure, Algorithm
- Any 2 (Must) out of the below-mentioned list :
a. JPA/Hibernate
b. Messaging queue/Kafka/SQS/distributed message/SNS/JMS
c. NoSQL/Aerospike/Reddis/Cassandra
d. Microservices
Roles and Responsibilities:
- Technical design, implementation, deployment, and support.
- Partner with Business Analysts to review and implement business requirements.
- Perform development and unit testing, working closely with Business.
- Mentors and oversees the development of resources, including reviewing designs and performing code reviews.
- Ensure designs are in compliance with specifications
- Contribute to all phases of the development lifecycle
- Developing high-volume, low-latency applications for mission-critical systems and delivering high availability and performance
- Should have experience of working on Core Java/J2EE & OOPS concept
- Should be well versed with Spring/Struts & Apache Camel (OSGI Framework)
- Should have a good understanding of Hibernate and Other ORMs
- Should have an understanding of working on Web Service (SOAP/REST) and Maven
- Build tools such as Jenkins
- Caching Technique(Radis, Hazlecast, Aerospike)
- Database Knowledge - Oracle, MySQL
Company: MNC
Location: Pune (Currently WFH)
Experience: 4-6 Years
Shift: 11:30AM - 8:30PM
Skills: .Net Core, Microservices, Web API / Rest API, C#, Azure Functions, CosmosDB
Job Details:
- Develop client projects using Asp.net core 3.1 and above, MySQL Database, Azure Functions, CosmosDB, C#.
- Communicate with external clients on a regular basis regarding progress, challenges, timelines and results of client projects
- Gather technical requirements as needed
- Create and update, design and functional documents
- Identify and troubleshoot issues as needed
- Perform a new development as required
- Implement project applications according to specifications
- Research technical issues and provide recommendations to enhance client websites
- Work both independently and as part of a team to create reliable and high-performing Web Applications
- Unit test code to ensure quality
- Develop client projects using Asp.net core 3.1 and above, MySQL Database, Azure Functions, CosmosDB, C#.
- Communicate with external clients on a regular basis regarding progress, challenges, timelines and results of client projects
- Gather technical requirements as needed
- Create and update, design and functional documents
- Identify and troubleshoot issues as needed
- Perform a new development as required
- Implement project applications according to specifications
- Research technical issues and provide recommendations to enhance client websites
- Work both independently and as part of a team to create reliable and high-performing Web Applications
- Unit test code to ensure quality
Role: Sr.Drupal Developer
Location: Permanent WFH/Remote
Company : Specbee (https://www.specbee.com/">https://www.specbee.com/)
Responsibilities
- Perform Drupal development tasks including custom module development using the Drupal API system and hooks from major Drupal core systems
- Understand the client's business requirements and develop a scalable software solution.
- Attend client calls, provide demonstrations to the client.
- Maintain appropriate documentation with the code, following the best practices.
- Undertake quality assurance and testing for functionalities developed.
- Should be familiar with Drupal coding standards and best practices.
- Should have good hands-on experience with HTML/CSS/JavaScript.
- Should have a fair understanding of building Drupal themes and working with templates.
- Should be well-versed with GIT processes
Requirements, Skills
- 2+ years developing Drupal applications. Drupal 7/8/9 experience required.
- 1+ year of Experience in building applications in Drupal8.
- 2+ years industry experience in software development and/or DevOps projects.
- Must have strong analytical and technical skills using PHP.
- Expertise in JavaScript and mainstream JavaScript libraries such as JQuery and working knowledge of Ajax.
- Good understanding of web technologies, debugging and protocols.
- Contribution to the open-source community
- Must have PHP, JavaScript, AJAX, HTML and CSS experience
- Should be able to code as per Drupal coding standards and best practices.
- Should be well versed with implementation and configuration of most commonly used modules
- Respond positively to opportunities to be involved in brainstorming and iterative work. Handle times of change in a way that drives innovation and iteration.
- Experience on Drupal 9 (Good to have)
- Develop test plans alongside product designers and product engineers.
- Drive improvements to test framework architecture and test coverage.
- Drive adoption of best practices in code health, testing, testability, and maintainability (clean code, test pyramid).
- Track test gaps, quality, and productivity metrics. Work with other engineering teams to improve gaps from this data.
- Recommend improvements into overall best practices, design, testability and quality, and productivity.
Requirements
- 8+ years' experience of working in the Quality Engineering field
- 3+ Years of experience with UI & API test automation tools, (Selenium and etc.)
- 4+ years of experience in leading a team
- Proficient in TypeScript, Go, or a related programming language
- Experience with Continuous Integration systems (e.g., GitLab)
- Experience with AWS, Docker, and Kubernetes
About You
- A+ character. We are team-first here at the company.
- A hard-working mentality. It’s early and there is still a lot to build.
- An excellent communicator.
- A fun attitude. Life’s too short. We can have fun while we work hard on cool things.
- Smarts. We need people that are smart enough to make decisions on their own and also smart enough to know when they need input from others.
Perks & Benefits
- Competitive salary and benefits
- Group Medical insurance
- Life and long-term disability insurance
- Collaborative workspace
- The opportunity to join the fastest growing start-up alongside a team of motivated and driven individuals
Mandate skills set: Azure and Python with Data Framework
Experience: 5-8yrs
Package : 1Lakh per month
Mode: C2H (6months-1year)
General Information:
You will be working as a Full Stack Developer and will be based out in Chennai. The main part of the job will consist in the development of a Web platform using .NET, C#, ASP.NET, JAVA Script & SQL Server and to provide contributions to the application design, assurance on code quality with a focus on scalability, maintainability, security, and performance.
Your Responsibilities:
- Extensive experience developing Application Programming Interfaces (API), RESTful Web Services, and interfacing with 3rd party & custom applications.
- Hands-on experience in Performance Engineering Tools & Techniques.
- Excellent debugging skills; able to debug complex technical issues involving multiple system components.
- Identify options for potential solutions and assess them for technical and business suitability.
- Keep abreast of technical and industry developments.
- Familiarity with version control systems such as TFS, Bit bucket, IBMs CM Synergy & code management strategies.
- Experience with Agile methodologies.
Requirement:
- Masters or bachelor’s degree in computer science, MIS, or Engineering.
- Minimum 1-6 years of experience required in. .NET, C#, ASP.NET, JAVA Script & SQL Server.
- Should have experience in designing/developing large-scale or mission-critical applications, preferably in the field of Healthcare.
- Exposure to Mobile platforms (Android/iOS) is an added advantage.
- Passion for programming extends beyond working hours.
- Excellent written and verbal communication skills with the ability to influence both internally and externally.