
- Handling customer queries on Web Chat, E-mails and Social Media
- Educate current and potential customers with product and service information
- Maintain accurate customer records
- Identify and escalate priority issues to the Team Leader and Ops Team
- Actively participate in team meetings
- Handle all queries in a polite, professional manner
- Probe and troubleshoot customer queries, and provide a suitable and satisfactory solution.
- Educate customers on services and processes.
- Escalate any issues to the Team Leader.
- Achieve agreed KPIs and Objectives.
- Adhere strictly to shift schedules.
- Adhere to laid down internal policies, procedures and processes.
- Work collaboratively with the team.
- Candidates from voice/non- voice both will be fine.
Experience with the SAAS model will be an added advantage.Ecommerce background will be an added advantage.Communication skills should be good in verbal and written communication.

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WORF FROM OFFICE!
Location : Noida/Chennai
Skill : Dot Net Developer
§ Develop and support applications through all phases of the project life cycle, including Design, Development, Testing Support and Release Support
§ Having good hands-on experience in C#, .Net platform, MVC, SQL, PL/SQL
§ Required to develop applications using C# and .Net platform
§ Required to work independently with the customer and engage well with them
§ Good understanding of design principles and Object oriented programming
§ Develop Low level design documents
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§ Adhering to the schedule and scope of the project
§ Ensure to follow Technology and Process standards set for the project
§ Produce high quality technical deliverables for the customer
§ Interact with project lead to review Technical deliverables, Test cases and Test results
- Provide status updates to Project Manager
§ 4+ years of experience in Developing the applications/product using C# and .Net in Banking domain
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§ Should have Expertise in Classes, Session management, MVC, Paging, Java Script, JQuery, Web Application
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Reporting to the Software Manager the successful candidate will be a key member of the software development team responsible for developing software using various technologies of the Microsoft stack. The software developer would be responsible for writing code to standards that is used in a varied key products of the company. Coordinating with the hardware engineers to ensure the software produces the desired results. Working in various projects involving various technologies with opportunity to improve and learn.
- Solid understanding of the development lifecycle focusing on the Microsoft stack.
- Create code that meets design specifications, follows standards, and is easy to maintain. When required, make suggestions for new designs.
- Work with various teams in the organization and deal directly with design engineers, to ensure appropriate project requirements are met.
- Good interpersonal and organizational skills.
- Ability to work in a cooperative team environment and having a flexible attitude.
- Keen interest in learning new skills.
- Great team participation skills and being pro-active in seeking help.
Desired Candidate Profile
REQUIRED SKILLS
- Bachelors Degree in Computer Science or related field
- 3+ years hands on development experience using the latest Microsoft technologies
- Solid understanding of .NET Framework
- Expertise in C#, .Net (up to .Net 6)
- Experience with writing Windows desktop applications using WPF and MVVM
- Ability to understand complex and large projects
- Ability to approach a problem with an open mind when finding a solution.
- Experience of working with an ORM preferably Entity Framework.
- Strong understanding of design patterns and SOLID principles
- Strong SQL Server (data storage and retrieval) skills with ability to write complex stored procedures.
- Source control (SVN or Git)
Nice to have:
- Prior experience developing in an n-tiered environment
- Prior experience in using an MVVM framework like Prism
- Understanding of Scrum and Agile software development methodology.
- Understanding of PLC programming
- Experience of Linux and C/C++ (Embedded Systems) would be an advantage
- Experience of MS Visual Basic would be an advantage

Core Responsibilities:
- You would have the opportunity to work with a number of leading edge technologies.
- Write test cases to test code using automation frameworks, as well as create and continuously improve our test automation environment.
- Develop & maintain automated test scripts covering functional correctness using Object Oriented programming concepts, for both new features & Regression testing of existing functionality
- Understand software internals, debug code, automate repetitive tasks, and implement new tools and frameworks needed to streamline our QA process.
- Work directly with both Software Development Engineers and Product Managers to understand features, review technical implementations, and implement testing strategy.
- Plan, create and manage the overall Quality Planning strategy, design documentation for automation processes
Skills and Expertise:
- Minimum 3 Years' Experience
- Knowledge and proficiency in the use of various automated tools that are used in the
- Automated testing procedures.
- Execute interactive test procedures.
- Proficient in writing Automation scripts.
- Sound knowledge of programming and/or scripting languages. Java and Java script
- Good knowledge of SQL queries. Practical knowledge of web-based technologies
- Proven experience with Web-application Automation testing, Mobile apps testing.
- Understanding of OO concepts & its application to Automation framework
- Willingness to proactively engage in continuous process improvement
- Ability to communicate clearly with different areas of the business.
- Clarity of written communication when describing and issue or QA failure
- Experience in working with an Agile Development Methodology like Scrum
- Keen eye for detail and a commitment to excellence
Benefits of choosing us…
- Growth Opportunites (Our first priority is a team)
- Paid Overtime (125%), Incentive, Bonus & Gift Provision
- Very Flexible & Friendly work environments
- Work-life balance (taking leave, office timing, *working from home)
- Growth Opportunites (Seriously, We believe in WIN-WIN)
- Months last week (Restaurant, Movies, Fun Activities)
OmnixOne is a Research and Development company, our vision is to create a world free of resource scarcity, so people can have more time for innovation/big things instead of fighting daily life problems. Wanna be part of this great journey, Come with us!
Prerequisites
- We are looking for a person who is really interested in & enjoys technology, is Passionate about Innovation, and Can go the extra mile for perfection.
- Behavioral Attitude: Must be a Quick learner / Highly Dedicated / Responsible person
Require Person: 5
Job Type: Full-time
Office Timing: 9:30 to 6:30
Expected Start Date: ASAP
Fresher Salary: 3,000 to 15,000
Experience Salary: 10,000 to 45,000
Location: Must be from Surat, Gujarat
Below are the skills we are looking for in a candidate.
- Strong hands-on C/C++, Embedded System Development
- Hands-on experience on ESP-IDF, STM32CubeMX, Embedded Linux, RTOS
- Good to have Python, Shell/Bash Scripting, Toolchains
- SPI, I2C, UART, RS485, CAN, and hardware subsystems
- Hardware and IoT / IT Communication protocols knowledge
- Problem-solving and analytical skills.
- Familiar with Standards (SOLID Principles, OOPs, Misra C, etc)
- Schematic / PCB Designing verification
- Ability to trace difficult problems using a variety of tools (debugger, JTAG emulator, logic analyzer, oscilloscope).
- Design, develop, code, test, and debug system software.
We are looking for Embedded software developers who will be responsible for designing, developing, optimizing, and implementing the software that is programmed into devices built around a processor/controllers. Candidates need to write code to solve problems and implement systems that make a physical hardware device work through software.
Thanks and Best Regards
Positions are open for PhDs/Master/Bachelors/Diploma candidates.
Product Support Engineer (L1 Support) – Immediate Requirement.
Key skills
- 1-3 years exp in Product Support Role.
- Need to Understand the product and features, to demonstrate the end users.
- Sound knowledge on Java and SQL
- Need to Analyze and Resolve the Product specific queries, MySQL.
- Consistently Deliver the customer requirements.
- Engage with Development team and manage the progress of cases.
- Should be able to cope up with high pressure work environment.
- Work model will be 24X7.
Must require
- Good Communication both verbal and written
- Analytical skills
- Team player
- Preferred male applicants only
1. App UI/UX.
2. Social media posts.
3. Companies design policy

