
- Handling customer queries on Web Chat, E-mails and Social Media
- Educate current and potential customers with product and service information
- Maintain accurate customer records
- Identify and escalate priority issues to the Team Leader and Ops Team
- Actively participate in team meetings
- Handle all queries in a polite, professional manner
- Probe and troubleshoot customer queries, and provide a suitable and satisfactory solution.
- Educate customers on services and processes.
- Escalate any issues to the Team Leader.
- Achieve agreed KPIs and Objectives.
- Adhere strictly to shift schedules.
- Adhere to laid down internal policies, procedures and processes.
- Work collaboratively with the team.
- Candidates from voice/non- voice both will be fine.
Experience with the SAAS model will be an added advantage.Ecommerce background will be an added advantage.Communication skills should be good in verbal and written communication.

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Company Description
Team Pumpkin is an integrated digital agency providing services to enterprises and brands. With offices in Bengaluru, Mumbai, Gurugram, and Kolkata, we specialize in research, strategy, marketing, analytics, and support for the online medium.
Role Description
This is a full-time, on-site role for a Model/Anchor located in Bengaluru. The Model/Anchor will work with our team to create engaging marketing content across various platforms and mediums, including social media, videos and live events. They will be responsible for developing and presenting compelling multimedia content and work closely with content creators, marketers, and other stakeholders to ensure a consistent voice and tone.
We are looking for a dynamic and creative individual to join our team as a Product Shoot and Reels Anchor. This unique role combines the skills of a product model, videographer, and social media content creator. If you have a passion for showcasing products, creating captivating videos, and engaging with an online audience, this role may be the perfect fit for you.
Are you a BHM/IHM pass-out?
Or
Are you a culinary expert?
Or
Do you have a passion for cooking and showing it to the world?
Do you want to become a social media influencer/ sensation/ celebrity?
If not, we will make you one.
Come Join us today!!!
Team Pumpkin is looking for a model who has the zeal to cook yummy food and present it like a star chef using advanced kitchen equipment.
Qualifications
- Prior experience as a model, anchor or presenter
- Outstanding communication skills, both written and verbal
- Ability to engage with the audience and create a strong connection
- Experience in interviewing people, producing reports, writing scripts, and creating engaging multimedia content across various platforms and mediums
- Experience and strong knowledge in social media and how to create effective content for each platform
- Good research skills, attention to detail and the ability to work collaboratively across multiple teams
Responsibilities:
1. Collaborate across different teams to understand project requirements and user needs.
2. Conduct user research, usability testing, and gather feedback to make informed design decisions.
3. Create wireframes, prototypes, and high-fidelity designs for web and
mobile applications.
4. Design intuitive user interfaces that optimise user interaction and
experience.
5. Ensure designs adhere to brand guidelines and maintain consistency
across platforms.
6. Iterate on designs based on user feedback, usability testing results, and industry best practices.
7. Stay updated with the latest UI/UX trends, tools, and technologies to
continuously improve design processes and outcomes.
8. Communicate design ideas, concepts, and rationale effectively to the
team members directly involved in the project as well as the clients.
Requirements:
1. 4-7 years proven experience as a UI/UX Designer or similar role with a strong portfolio showcasing relevant work.
2. Proficiency in design tools such as Adobe XD, Sketch, Figma, or similar software.
3. Solid understanding of user-centered design principles and best
practices.
4. Experience with user research techniques, usability testing, and user
interface prototyping.
5. Strong analytical and problem-solving skills with attention to detail.
6. Excellent communication and collaboration abilities to work effectively in a team environment.
7. Ability to multitask, manage priorities, and meet project deadlines in a
fast-paced


Job Description: Principal Engineer (Full Stack Architect)
Job Title: Full Stack Architect
Location: Hyderabad, India
Experience: 15Years to 20 years (4+ years in Enterprise Architecture)
Technology Stack: MERN (MongoDB, Express, React, Node.js), Distributed Systems, Cloud (GCP/Azure), Neo4j, Vector Databases, SQL and NoSQL Databases, Knowledge Graphs.
Industry: Enterprise Software, Large-Scale Distributed Systems, Machine Learning
Job Summary
As a Full Stack Architect, you will play a pivotal role in designing and architecting large-scale distributed systems with a strong focus on the MERN stack (MongoDB, Express.js, React, Node.js). You will lead the design and implementation of enterprise-grade software solutions that leverage cloud infrastructure (GCP/Azure), knowledge graphs (Neo4j), vector databases, and machine learning at scale. In this role, you will work closely with cross-functional teams including data scientists, cloud engineers, and front-end developers to deliver high-performance, secure, and scalable applications.
This role requires a deep understanding of distributed systems architecture, graph databases, machine learning systems, and cloud computing, with a strong focus on building solutions that meet business and technical needs. The ideal candidate will have 12+ years of experience with a proven track record of architecting full-stack systems and leading engineering teams in a fast-paced, innovative environment.
Roles and Responsibilities
Full Stack Architecture: Design, develop, and maintain highly scalable, distributed, and fault-tolerant enterprise applications using the MERN stack (MongoDB, Express.js,
React, Node.js).
Distributed Systems: Architect and design large-scale distributed systems that handle high- volume, low-latency data processing.
Cloud Engineering: Implement and maintain cloud infrastructure solutions on GCP or AWS,ensuring high availability, scalability, and performance.
Knowledge Graphs and Databases: Design and optimize complex data models using Neo4j, vector databases, and other NoSQL solutions to manage interconnected data efficiently.
Enterprise Solutions: Architect and deliver cloud-native enterprise software solutions that meet enterprise-grade security, compliance, and performance requirements.
Data Structure & Algorithms (DSA): Lead by example in writing efficient, high-performance code and optimize software with a strong focus on algorithms, data structures, and system design principles.
Collaboration: Work with engineering, data science, and product teams to translate business requirements into scalable technical solutions.
Mentorship: Mentor junior engineers and foster a collaborative team environment.
Performance Optimization: Ensure system performance, scalability, and reliability throughcode reviews, optimizations, and best engineering practices.
Documentation & Best Practices: Maintain comprehensive architecture documentation and promote engineering best practices across teams.
Mandatory Requirements
Experience: 12+ years of full-stack development experience, with significant expertise
in building and architecting applications using the MERN stack (MongoDB, Express.js,
React, Node.js).
Distributed Systems: Proven track record of architecting and implementing large-scale
distributed systems with a focus on reliability, scalability, and performance.
Cloud Expertise: Extensive hands-on experience with cloud infrastructure (GCP or AWS),
with a deep understanding of cloud services such as compute, storage, networking, and
security.
Database Systems: Expertise in NoSQL databases like MongoDB and graph databases like
Neo4j. Experience with vector databases for high-dimensional data processing.
Knowledge Graphs: Hands-on experience in designing and working with knowledge graphs
for solving complex data relationships.
Data Structures & Algorithms: Strong knowledge of DSA with practical experience in
solving complex technical challenges.
Microservices Architecture: Experience in designing and developing microservices-based
architectures and ensuring high availability.
DevOps ; Automation: Knowledge of DevOps practices (CI/CD), containerization (Docker), and orchestration (Kubernetes).
Agile Methodologies: Experience with Agile development methodologies, including SCRUM, TDD, and iterative development.
Nice-to-Have Requirements
Front-End Expertise: Advanced experience with React.js, with knowledge of modern front- end technologies (Next.js, Redux, TypeScript).
Cloud Certifications: Google Cloud Professional Architect or Azure Certified Solutions Architect certifications.
Data Engineering: Hands-on experience with data pipelines, ETL processes, and big data technologies (e.g., Apache Spark, Kafka).
AI/ML Ops: Experience in deploying machine learning models using MLOps frameworks and automating ML pipelines.
Graph Analytics: Experience in graph algorithms and analytics, with the ability to model and query complex relationships in a graph database.
System Design: Experience in conducting system design reviews, providing insights into performance bottlenecks, scalability, and trade-offs.
Security & Compliance: Knowledge of enterprise-level security protocols and data privacy compliance frameworks (e.g., SOC2, GDPR).
Leadership: Proven experience in leading cross-functional teams, setting technical roadmaps, and ensuring alignment between business and technical goals.
We are seeking a dynamic and self-motivated Business Development Associate to join our growing team. As a key member of the business development and sales team, you will be responsible for generating leads, qualifying prospects, and managing client relationships. The ideal candidate should have a strong understanding of sales principles, excellent communication skills, and a passion for building relationships.
Key Responsibilities:
- Conduct market research to identify new business opportunities and potential clients.
- Develop and implement strategic sales plans to achieve company goals and initiatives.
- Build and maintain strong, long-lasting customer relationships.
- Generate new leads through networking, cold calling, and other lead generation techniques.
- Qualify leads and prospects based on company criteria.
- Prepare proposals, presentations, and sales contracts.
- Collaborate with the sales team to achieve sales goals and targets.
- Maintain a deep understanding of company products/services and industry trends.
- Attend industry events and conferences to network and build relationships with key stakeholders.
- Keep CRM system updated with all client communications and interactions.
- Monitor and report on sales performance metrics.
Required Skills and Qualifications:
- Bachelor's degree in Business Administration, Marketing, or related field.
- Proven work experience as a Business Development Associate, Sales Executive, or similar role.
- Strong knowledge of sales principles, methods, practices, and techniques.
- Excellent communication and negotiation skills.
- Ability to prioritize and manage time effectively.
- Experience with CRM software (e.g., Salesforce, HubSpot) preferred.
- Self-motivated and driven individual with a passion for sales and business development.
- Ability to work independently and as part of a team.

One of our premium client is hosting a drive for experienced React Native Developers on Saturday February 11. If you're passionate about building cutting-edge mobile apps and want to join a fast-growing tech company, this is the opportunity for you!
Shortlisted candidates will be scheduled for the weekend drive,
What they're looking for:
1. Experience with React Native, Redux, HOC, Hooks, Native Bridging, React Navigation
2. Experience in Application uploading to PlayStore and AppStore
3. Good problem-solving skills
4. Object Oriented concepts
5. Experience in working with RESTful APIS, Websockets
6. Knowledge in source code version control- Git, Subversion

UPCRED powers AI-Recommendation on Social Content Creators, helping them discover content monetisation and helping Brands/Businesses explore Influencer Marketing.
The company’s advert platform is powered by artificial intelligence, which is used by businesses for Influencer Discovery, Campaign Management, and Campaign Analytics through UPCRED Pixel Management.
Our technology visions to have one-third of the world's social consumers discover new things through recommendation feeds from their favourite social media creator and which connects advertisers to these audiences to grow their business.
UPCRED Social has long-term partnerships with a variety of digital content creators and has the vision to democratize the social earning for content creators in India.
UPCRED Advert wants to be an all-in-one influencer marketing platform designed to help businesses own their influencer relationships.
Responsibilities:
The React Developer will own and drive web development—including decisions about tools, technologies, and processes - for UPCRED.
This is an incredible opportunity for anyone interested in being a part of a high-performing, fast team with a massive learning curve. Our team moves fast and develops world-class products by pushing the boundaries of React development. If hired, you will be part of UPCRED's in-house Product & Engineering team.
Develop cross-browser & cross platform supported web applications in React which customers love using.
Work with product, design, backend teams to develop features.
Work on bindings and integrations required with react libraries & REST api's.
Plan, estimate, and delivery your project with minimal supervision.
Skills:
1 - 5 years of React experience with some hands-on experience with web application development.
Experience with React Ecosystem (React Router, Styled-components, Server-side rendering, Context API, React Hooks) is strongly preferred.
Experience with state management libraries such as Redux or MobX is a huge plus.
Proficient understanding of cross-browser compatibility issues and ways to work around such issues
Understanding of REST APIs, the document request model, offline storage, state
management.
Experience with Content/Video-based website.
Understanding of Social Video-based web Architecture
HOW?
Apply, and let us know your interest?
UPCRED, that's how we grow, fair and transparent!
Note: Candidates who is having a notice period of more than 45 do not apply
Greetings from Zealous Services !!!
Looking for your career in 3D Modelling and Animation Field???
We have Immediate requirements for 3D Trainees.
Experience: Freshers
Designation: 3D Trainee
Training Period: 2 months (with monthly Stipend)
Flexible to work in Rotational Shifts (Fixed Day shifts for Female Candidates).
Chennai Candidates preferred.
Educational Qualifications: Any Graduates can apply (2019 - 2022 passed outs)

Job brief DotNet (2 to 3 years)
We are looking for a .Net developer to build software using languages and technologies of the .NET framework. You will create applications from scratch, configure existing systems and provide user support.
In this role, you should be able to write functional code with a sharp eye for spotting defects. You should be a team player and excellent communicator.
Your goal will be to work with internal teams to design, develop and maintain software.
Responsibilities
-Participate in requirements analysis
-Collaborate with internal teams to produce software design and architecture
-Write clean, scalable code using .NET programming languages
-Test and deploy applications and systems
-Revise, update and debug code
-Improve existing software
-Develop documentation throughout the software development life cycle (SDLC)
-Serve as an expert on applications and provide technical support
Requirements
-Proven experience as a .NET Developer or Application Developer
-Familiarity with the http://asp.net/">ASP.NET framework, SQL Server and design/architectural patterns (e.g. Model-View-Controller (MVC))
-Familiarity with architecture styles/APIs (e.g RESTful)
-Understanding of Agile methodologies
-Excellent troubleshooting and communication skills
-Any Graduate (Computer Science, Engineering or a related field)
1. Developing high-quality content with unique SEO optimized article for the given topic
2. Writing, reviewing and publishing web content, proactively update and handle website landing pages and blogs.
3. Candidate must have ideas of government exams
3. Adding relevant images/screenshots to the article

