care infotech
https://www.careinfotech.comJobs at care infotech
Desktop Support Engineer
Job Summary:
We are seeking a highly skilled and experienced Desktop Support Engineer to join our team. As a Desktop Support Engineer, you will be responsible for providing top-notch technical support to our end-users, ensuring seamless operation of their desktops, laptops, and mobile devices. If you have a passion for troubleshooting, excellent communication skills, and a strong technical background, we want to hear from you!
Responsibilities:
- Provide technical support and troubleshooting for desktops, laptops, and mobile devices
- Install, configure, and maintain Windows 10/11 operating systems and applications (MS-Office 365, Acrobat Reader, etc.)
- Troubleshoot and resolve hardware and software issues
- Manage antivirus software and ensure system security
- Collaborate with other teams to resolve complex technical issues
- Communicate technical information to non-technical end-users
- Document incident resolutions and maintain accurate records
Requirements:
- 1-3 years of experience in IT industry handling end-user support
- Proven experience in troubleshooting and resolving desktop-related issues
- Strong knowledge of Windows operating systems (Win 10/11) and applications (MS-Office 365, etc.)
- Excellent communication and interpersonal skills
- Graduation in Computer Science or related field is a must
Qualifications:
- Bachelor's degree in Computer Science, IT, or related field
- Certification in desktop support or related field (added advantage)
Salary Package:
- Competitive salary package ranging from 12,000 to 15,000 rupees per month
Experience:
- 1-3 years of experience in desktop support or related field
What We Offer:
- Opportunities for professional growth and development
- Collaborative and dynamic work environment
- Recognition and rewards for outstanding performance
- Flexible working hours and remote work options
- Access to cutting-edge technologies and tools
- Comprehensive training and development programs
Why Join Us:
- Be part of a talented and diverse team
- Work on challenging projects and develop new skills
- Enjoy a supportive and inclusive work environment
- Take advantage of opportunities for career advancement
- Make a real impact on our organization's success
If you are a motivated and technically skilled professional looking for a new challenge, apply now to join our team as a Desktop Support Engineer!
Overview: We are seeking a Senior Windows Server Engineer to join our IT team. The ideal candidate will have extensive experience in managing, configuring, and troubleshooting Windows server environments. This role involves ensuring the reliability, performance, and security of our Windows servers and related infrastructure.
Key Responsibilities:
- Design, implement, and manage Windows Server environments, including Active Directory, DNS, and DHCP.
- Monitor server performance and troubleshoot issues to ensure high availability and optimal performance.
- Perform regular system backups, updates, and patch management.
- Collaborate with other IT teams to plan and execute system upgrades and migrations.
- Implement security best practices and ensure compliance with industry standards.
- Develop and maintain documentation related to system configurations, processes, and procedures.
- Provide technical support and guidance to junior team members.
- Participate in on-call rotation for after-hours support as needed.
- Evaluate and recommend new technologies to improve system performance and reliability.
Qualifications:
- Bachelor’s degree in Computer Science, Information Technology, or a related field.
- 5+ years of experience in Windows server administration.
- Strong knowledge of Windows Server operating systems (2016, 2019, and above).
- Experience with virtualization technologies (e.g., VMware, Hyper-V).
- Proficient in PowerShell scripting for automation and management tasks.
- Understanding of networking concepts (TCP/IP, firewalls, VPNs).
- Familiarity with cloud platforms (e.g., Azure, AWS) is a plus.
- Excellent problem-solving and analytical skills.
- Strong communication and interpersonal skills.
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