Lead- DevOps at BlacknGreen India · Gurugram · 5 - 10 years · ₹9L - ₹14L / yr · Profitable · Posted 13 Apr 2023

Implementation Engineer
Implementation Engineer Duties and Responsibilities
- Understanding requirements from internal consumers about program functionality.
- Perform UAT tests on application with help of test cases and prepare documents for same and coordinate with team to resolve all issues within required timeframe and inform management of any delays.
- Collaborate with development team to design new programs for all client implementation activities and manage all communication with department to resolve all issues and assist implementation analyst to manage all production data.
- Perform research on all client issues and document all findings and implement all technical activities with help of JIRA.
- Assist internal teams to monitor all software implementation lifecycle and assist to track appropriate customization to all software for clients.
- Train technical staff on all OS and software issues and identify all issues in processes and provide solutions for same. Train other team members on processes, procedures, API functionality, and development specifications.
- Supervise/support crossed-functional teams to design, test and deploy to achieve on-time project completion.
- Implement, configure, and debug MySQL, JAVA, Redis, PHP, Node, ActiveMQ setups.
- Monitor and troubleshoot infrastructure utilizing SYSLOG, SNMP and other monitoring software.
- Install, configure, monitor and upgrade applications during installation/upgrade activities.
- Assisting team to identify network issue and help them with respective resolutions.
- Utilize JIRA for issue reporting, status, activity planning, tracking and updating project defects and tasks.
- Managing JIRA and tracking tickets to closure and follow-ups with team members.
- Troubleshoot software issues
- Provide on-call support as necessary
Implementation Engineer Requirements and Qualifications
- Bachelor’s degree in computer science, software engineering, or a related field
- Experience working with
- Linux & Windows Operating system
- Working on shell and bat scripts
- SIP/ISUP based solutions
- deploying / debugging Java, C++ based solutions.
- MySQL to install, backup, update and retrieve data
- Front-end or back-end software development for LINUX
- database management and security a plus
- Very good debugging and analytical skills
- Good Communication skills

About BlacknGreen India
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Implementation Engineer – Digital Evaluation System
Industry: EdTech / Higher Education
Experience: 8–12 Years
Location: Remote / Client Location (Travel as required)
Job Summary
We are looking for an Implementation Engineer to support the deployment and successful implementation of our Digital Evaluation System across universities and colleges. The role involves client coordination, system configuration, troubleshooting, training, and ensuring smooth implementation.
Key Responsibilities
- Implement and configure the Digital Evaluation System for universities and colleges.
- Coordinate with clients to understand their requirements and ensure successful deployment.
- Support system integration, configuration, testing, and troubleshooting.
- Conduct product demonstrations and training sessions for clients and users.
- Monitor implementation progress and resolve technical issues within timelines.
- Coordinate with internal Product, Development, and Support teams for issue resolution.
- Prepare implementation documentation, reports, and user guides.
- Travel to client locations for implementation, training, and support whenever required.
Requirements
- 8–12 years of experience in Software Implementation / ERP Implementation / Technical Support / EdTech.
- Experience working with universities, colleges, or educational institutions will be preferred.
- Good understanding of software implementation and troubleshooting.
- Basic knowledge of databases/SQL and APIs will be an advantage.
- Strong communication, coordination, and client-handling skills.
- Willingness to travel as per business requirements.
Compensation
Salary will be discussed based on your previous/current salary, experience, and interview performance.
Preferred Candidates
Candidates with experience in Education ERP, Digital Evaluation/Assessment Systems, Examination Management Systems, or EdTech products will be preferred.
Implementation Engineer – Digital Evaluation System
Industry: EdTech / Higher Education
Experience: 3–8 Years
Location: Remote / Client Location (Travel as required)
Job Summary
We are looking for an Implementation Engineer to support the deployment and successful implementation of our Digital Evaluation System across universities and colleges. The role involves client coordination, system configuration, troubleshooting, training, and ensuring smooth implementation.
Key Responsibilities
Implement and configure the Digital Evaluation System for universities and colleges.
Coordinate with clients to understand their requirements and ensure successful deployment.
Support system integration, configuration, testing, and troubleshooting.
Conduct product demonstrations and training sessions for clients and users.
Monitor implementation progress and resolve technical issues within timelines.
Coordinate with internal Product, Development, and Support teams for issue resolution.
Prepare implementation documentation, reports, and user guides.
Travel to client locations for implementation, training, and support whenever required.
Requirements
3–8 years of experience in Software Implementation / ERP Implementation / Technical Support / EdTech.
Experience working with universities, colleges, or educational institutions will be preferred.
Good understanding of software implementation and troubleshooting.
Basic knowledge of databases/SQL and APIs will be an advantage.
Strong communication, coordination, and client-handling skills.
Willingness to travel as per business requirements.
Compensation
Salary will be discussed based on your previous/current salary, experience, and interview performance.
Preferred Candidates
Candidates with experience in Education ERP, Digital Evaluation/Assessment Systems, Examination Management Systems, or EdTech products will be preferred.






