OneXtel Media Pvt Ltd
https://onextel.comAbout
Company social profiles
Jobs at OneXtel Media Pvt Ltd
The recruiter has not been active on this job recently. You may apply but please expect a delayed response.
Responsibilities
- Interact with customers to provide and process information in response to inquiries about our products such as SMS / Cloud telephony and Voice through calls and email.
- Interact with customers regarding their concerns/requests about products and services over calls and email.
- Manage the tickets over the ticketing tool.
- Handle the calls received from clients.
- Process requirements, modifications, and escalate complaints across a number of communication channels.
Skill sets
- Excellent communication and presentation skills.
- Strong customer handling skills over calls and active listening.
- Ability to multitask, prioritize and manage time effectively.
- Ability to stay calm when customers are stressed or upset.
- Ready to work in a 24X7 environment.
- Good computer skills.
- Proficient in Microsoft Office Applications.
Education Required
- Graduate in Technical field (B.Tech, M.Tech, BCA, MCA, B. Sc , Diploma)
The recruiter has not been active on this job recently. You may apply but please expect a delayed response.
Interact with customers regarding their concerns/requests about products and services over calls and email.
Manage the tickets over ticketing tool.
Handle the calls received from client.
Process requirement, modifications, and escalate complaints across a number of communication channels.
Required Candidate profile
Excellent communication and presentation skills.
Strong customer handling skills over calls and active listening.
Ability to multi-task, prioritize and manage time effectively.
Ready to work on 24X7 environment.
Good computer skills.
Proficient in Microsoft Office Applications.
Similar companies
About the company
Jobs
4
About the company
Founded in 2016, HyperWorks Imaging has more than 40 years of collective research experience in AI/ML, materials, energy, experimentation and modeling. Our data scientists and software engineers have deployed cutting edge machine learning solutions for leading clean energy companies to improve their R&D and manufacturing processes.
Our core mission is to reduce the time to market for much needed technologies via advanced AI software and hardware platforms. We boldly go where no one has gone before. We tackle massive, intellectually stimulating challenges that others deem impossible, and we're looking for pioneers who want to build something that truly matters. If you're driven by curiosity, thrive on autonomy, and want your work to have a seismic impact, you've found your home.
Jobs
1
About the company
iDreamCareer is India’s most trusted Career Guidance company, working with leading pvt schools, CSR & govt and career counsellors, since 2012. We are the Technical Partner to CBSE for Career Guidance, and were the first Career Guidance company to feature on Shark Tank India.
BlueSpring is our private school program, while for govt school students, we implement PathShila, in partnership with CSR & other social impact bodies like the UN.
Both BlueSpring and PathShila have three foundational pillars - Process, People & Platform (PPP).
Process - refined over the last 13 years and is designed to be holistic and customised for each school / partner.
People - we manage iDC Council: India’s largest community of 550+ active certified career counselors. Today, our certification is accredited by Boston University Wheelock College of Education & Human Development.
Platform - iDC ONE is India’s most comprehensive Career Guidance tech platform, designed for students, counsellors & school management.
This PPP approach has enabled us to achieve the highest counseling efficacy in the Career Guidance ecosystem. And this is how we deliver a structured, unbiased, informed & empathetic career counselling for students.
At iDC, we do what we do so that ultimately, we can build a world where every child gets to have a joyful career & a meaningful life.
Jobs
8
About the company
Jobs
26
About the company
BPO Hirings
Jobs
15
About the company
Jobs
0
About the company
Jobs
0
About the company
Jobs
1
