OneXtel Media Pvt Ltd
https://onextel.comAbout
Company social profiles
Jobs at OneXtel Media Pvt Ltd
The recruiter has not been active on this job recently. You may apply but please expect a delayed response.
Responsibilities
- Interact with customers to provide and process information in response to inquiries about our products such as SMS / Cloud telephony and Voice through calls and email.
- Interact with customers regarding their concerns/requests about products and services over calls and email.
- Manage the tickets over the ticketing tool.
- Handle the calls received from clients.
- Process requirements, modifications, and escalate complaints across a number of communication channels.
Skill sets
- Excellent communication and presentation skills.
- Strong customer handling skills over calls and active listening.
- Ability to multitask, prioritize and manage time effectively.
- Ability to stay calm when customers are stressed or upset.
- Ready to work in a 24X7 environment.
- Good computer skills.
- Proficient in Microsoft Office Applications.
Education Required
- Graduate in Technical field (B.Tech, M.Tech, BCA, MCA, B. Sc , Diploma)
The recruiter has not been active on this job recently. You may apply but please expect a delayed response.
Interact with customers regarding their concerns/requests about products and services over calls and email.
Manage the tickets over ticketing tool.
Handle the calls received from client.
Process requirement, modifications, and escalate complaints across a number of communication channels.
Required Candidate profile
Excellent communication and presentation skills.
Strong customer handling skills over calls and active listening.
Ability to multi-task, prioritize and manage time effectively.
Ready to work on 24X7 environment.
Good computer skills.
Proficient in Microsoft Office Applications.
Similar companies
About the company
Jobs
5
About the company
Deep Tech Startup Focusing on Autonomy and Intelligence for Unmanned Systems. Guidance and Navigation, AI-ML, Computer Vision, Information Fusion, LLMs, Generative AI, Remote Sensing
Jobs
4
About the company
Asha Health is a Y Combinator backed AI healthcare startup. We help medical practices spin up their own AI clinic. We've raised an oversubscribed seed round backed by top Silicon Valley investors, and are growing rapidly. Our team consists of AI product experts from companies like Google, as well as senior physician executives from major health systems.
Jobs
5
About the company
KrispCall is experiencing rapid growth, and we're looking for talented individuals to join us on this exciting journey. We offer a dynamic and rewarding work environment where you can learn, grow, and contribute to a product that's transforming the way businesses communicate. We value our employees and provide opportunities for professional development and advancement. Explore our open positions and discover your potential at KrispCall!
Jobs
1
About the company
We help companies of all sizes from Startups to Unicorns in building and deploying scalable, future-ready solutions.
Jobs
2
About the company
Jobs
477
About the company
Jobs
2
About the company
Peak Hire Solutions is a leading Recruitment Firm that provides our clients with innovative IT / Non-IT Recruitment Solutions. We pride ourselves on our creativity, quality, and professionalism. Join our team and be a part of shaping the future of Recruitment.
Jobs
189
About the company
Jobs
2
About the company
Jobs
1
