OneXtel Media Pvt Ltd
https://www.onextel.com/About
Company social profiles
Jobs at OneXtel Media Pvt Ltd
The recruiter has not been active on this job recently. You may apply but please expect a delayed response.
Responsibilities
- Interact with customers to provide and process information in response to inquiries about our products such as SMS / Cloud telephony and Voice through calls and email.
- Interact with customers regarding their concerns/requests about products and services over calls and email.
- Manage the tickets over the ticketing tool.
- Handle the calls received from clients.
- Process requirements, modifications, and escalate complaints across a number of communication channels.
Skill sets
- Excellent communication and presentation skills.
- Strong customer handling skills over calls and active listening.
- Ability to multitask, prioritize and manage time effectively.
- Ability to stay calm when customers are stressed or upset.
- Ready to work in a 24X7 environment.
- Good computer skills.
- Proficient in Microsoft Office Applications.
Education Required
- Graduate in Technical field (B.Tech, M.Tech, BCA, MCA, B. Sc , Diploma)
The recruiter has not been active on this job recently. You may apply but please expect a delayed response.
Interact with customers regarding their concerns/requests about products and services over calls and email.
Manage the tickets over ticketing tool.
Handle the calls received from client.
Process requirement, modifications, and escalate complaints across a number of communication channels.
Required Candidate profile
Excellent communication and presentation skills.
Strong customer handling skills over calls and active listening.
Ability to multi-task, prioritize and manage time effectively.
Ready to work on 24X7 environment.
Good computer skills.
Proficient in Microsoft Office Applications.
Similar companies
About the company
Jobs
4
About the company
About us:
We are a SaaS company with a primary focus on subscription e-commerce in the enterprise space. We help small & medium businesses to run and manage their subscription business. Rekart.io is a product platform with robust subscription management, ordering, payments and delivery fulfilment.
Jobs
2
About the company
Deep Tech Startup Focusing on Autonomy and Intelligence for Unmanned Systems. Guidance and Navigation, AI-ML, Computer Vision, Information Fusion, LLMs, Generative AI, Remote Sensing
Jobs
5
About the company
Jobs
2
About the company
Jobs
7
About the company
Jobs
5
About the company
Jobs
3
About the company
Jobs
0
About the company
Who We Are:
OwlCraft is a forward-thinking company focused on empowering entrepreneurs by helping them build scalable and innovative startups. With a remote-first approach, we specialize in providing end-to-end startup development services, from ideation to execution.
What We Do:
Our mission is to simplify the process of turning great ideas into successful businesses. We collaborate with visionary entrepreneurs to create impactful solutions tailored to the Indian market and beyond.
Our Philosophy:
At OwlCraft, we believe in a collaborative, flexible, and supportive work environment. By fostering innovation and maintaining a user-centric focus, we aim to deliver solutions that drive long-term success for our clients.
Why Choose Us:
- A team of experienced professionals dedicated to your success.
- Customized and scalable startup solutions.
- Strong emphasis on creating innovative and practical business strategies.
Our Vision:
To become a trusted partner for aspiring entrepreneurs, enabling them to craft startups that make a difference in their industries and communities.
Core Values:
- Innovation
- Collaboration
- Transparency
- Excellence
Jobs
1
About the company
Jobs
1
